82R26173 JNC-D By: Pitts H.R. No. 1793 R E S O L U T I O N WHEREAS, The Texas Department of Licensing and Regulation was recognized as a Top Midsize Employer in the Austin American-Statesman 2010 Top Workplaces survey; and WHEREAS, Under the leadership of executive director William H. Kuntz, Jr., the Texas Department of Licensing and Regulation serves as the state's umbrella occupational regulatory agency and is governed by a seven-member commission appointed by the governor; in the course of its duties, the organization strives to foster a fair and efficient regulatory environment and ensure public safety while overseeing 27 occupations and industries and more than 630,000 licensees; and WHEREAS, TDLR is guided by the core values of integrity, accountability, customer service, open and free communication, innovation, teamwork, and respect; recognized for its dedication to these tenets, the agency was nominated for consideration in the Top Workplaces survey by employees Beverly Williamson and Nancy Foster; TDLR achieved the highest response of any employer, with 94 percent of the staff answering the anonymous questionnaire; and WHEREAS, Building on its success, TDLR was honored with the 2011 Progress Level Award for Performance Excellence, given to role model establishments that have demonstrated well-deployed, effective, and systematic approaches to organizational management, with strong performance levels and trends compared to industry standards; the accolade is presented by the Quality Texas Foundation, which helps businesses, hospitals, schools, government agencies, and nonprofits improve performance through education, training, and assessment; and WHEREAS, The Texas Department of Licensing and Regulation celebrated 100 years of excellence as a model state agency in 2009, and it continues to earn the public trust by setting the standard for customer service, innovation, cost-effectiveness, and efficiency; now, therefore, be it RESOLVED, That the House of Representatives of the 82nd Texas Legislature hereby congratulate the Texas Department of Licensing and Regulation on being named one of the top workplaces in the Austin area by the Austin American-Statesman and extend to its current and former commissioners and employees sincere appreciation for their service to the Lone Star State; and, be it further RESOLVED, That an official copy of this resolution be prepared for the agency as an expression of high regard by the Texas House of Representatives.