Texas 2011 82nd Regular

Texas Senate Bill SB23 Comm Sub / Bill

                    By: Nelson S.B. No. 23
 (In the Senate - Filed February 9, 2011; February 9, 2011,
 read first time and referred to Committee on Finance;
 April 20, 2011, reported adversely, with favorable Committee
 Substitute by the following vote:  Yeas 13, Nays 0; April 20, 2011,
 sent to printer.)
 COMMITTEE SUBSTITUTE FOR S.B. No. 23 By:  Nelson


 A BILL TO BE ENTITLED
 AN ACT
 relating to efficiency, cost-saving, fraud prevention, and funding
 measures for certain health and human services and health benefits
 programs, including the medical assistance and child health plan
 programs.
 BE IT ENACTED BY THE LEGISLATURE OF THE STATE OF TEXAS:
 SECTION 1.  SEXUAL ASSAULT PROGRAM FUND; FEE IMPOSED ON
 CERTAIN SEXUALLY ORIENTED BUSINESSES. (a)  Section 102.054,
 Business & Commerce Code, is amended to read as follows:
 Sec. 102.054.  ALLOCATION OF [CERTAIN] REVENUE FOR SEXUAL
 ASSAULT PROGRAMS. The comptroller shall deposit the amount [first
 $25 million] received from the fee imposed under this subchapter
 [in a state fiscal biennium] to the credit of the sexual assault
 program fund.
 (b)  The comptroller of public accounts shall collect the fee
 imposed under Section 102.052, Business & Commerce Code, until a
 court, in a final judgment upheld on appeal or no longer subject to
 appeal, finds Section 102.052, Business & Commerce Code, or its
 predecessor statute, to be unconstitutional.
 (c)  Section 102.055, Business & Commerce Code, is repealed.
 (d)  This section prevails over any other Act of the 82nd
 Legislature, Regular Session, 2011, regardless of the relative
 dates of enactment, that purports to amend or repeal Subchapter B,
 Chapter 102, Business & Commerce Code, or any provision of Chapter
 1206 (H.B. No. 1751), Acts of the 80th Legislature, Regular
 Session, 2007.
 SECTION 2.  ACCESS TO CERTAIN LONG-TERM CARE SERVICES AND
 SUPPORTS UNDER MEDICAID PROGRAM. (a)  Subchapter B, Chapter 531,
 Government Code, is amended by adding Section 531.02181 to read as
 follows:
 Sec. 531.02181.  PROVISION AND COORDINATION OF CERTAIN
 ATTENDANT CARE SERVICES. (a)  The commission shall ensure that
 recipients who are eligible to receive attendant care services
 under the community-based alternatives program are first provided
 those services, if available, under a Medicaid state plan program,
 including the primary home care and community attendant services
 programs. The commission may allow a recipient to receive
 attendant care services under the community-based alternatives
 program only if:
 (1)  the recipient requires services beyond those that
 are available under a Medicaid state plan program; or
 (2)  the services are not otherwise provided under a
 Medicaid state plan program.
 (b)  The executive commissioner shall adopt rules and
 procedures necessary to implement this section, including:
 (1)  rules and procedures for the coordination of
 services between Medicaid state plan programs and the
 community-based alternatives program to ensure that recipients'
 needs are being met and to prevent duplication of services;
 (2)  rules and procedures for an automated
 authorization system through which case managers authorize the
 provision of attendant care services through the Medicaid state
 plan program or the community-based alternatives program, as
 appropriate, and register the number of hours authorized through
 each program; and
 (3)  billing procedures for attendant care services
 provided through the Medicaid state plan program or the
 community-based alternatives program, as appropriate.
 (b)  Subchapter B, Chapter 531, Government Code, is amended
 by adding Section 531.0515 to read as follows:
 Sec. 531.0515.  RISK MANAGEMENT CRITERIA FOR CERTAIN WAIVER
 PROGRAMS. (a)  In this section, "legally authorized
 representative" has the meaning assigned by Section 531.051.
 (b)  The commission shall consider developing risk
 management criteria under home and community-based services waiver
 programs designed to allow individuals eligible to receive services
 under the programs to assume greater choice and responsibility over
 the services and supports the individuals receive.
 (c)  The commission shall ensure that any risk management
 criteria developed under this section include:
 (1)  a requirement that if an individual to whom
 services and supports are to be provided has a legally authorized
 representative, the representative must be involved in determining
 which services and supports the individual will receive; and
 (2)  a requirement that if services or supports are
 declined, the decision to decline must be clearly documented.
 (c)  Section 533.0355, Health and Safety Code, is amended by
 adding Subsection (h) to read as follows:
 (h)  The Department of Aging and Disability Services shall
 ensure that local mental retardation authorities are informing and
 counseling individuals and their legally authorized
 representatives, if applicable, about all program and service
 options for which the individuals are eligible in accordance with
 Section 533.038(d), including options such as the availability and
 types of ICF-MR placements for which an individual may be eligible
 while the individual is on a department interest list or other
 waiting list for other services.
 (d)  Subchapter D, Chapter 161, Human Resources Code, is
 amended by adding Sections 161.084 and 161.085 to read as follows:
 Sec. 161.084.  MEDICAID SERVICE OPTIONS PUBLIC EDUCATION
 INITIATIVE. (a)  In this section, "Section 1915(c) waiver program"
 has the meaning assigned by Section 531.001, Government Code.
 (b)  The department, in cooperation with the commission,
 shall educate the public on:
 (1)  the availability of home and community-based
 services under a Medicaid state plan program, including the primary
 home care and community attendant services programs, and under a
 Section 1915(c) waiver program; and
 (2)  the various service delivery options available
 under the Medicaid program, including the consumer direction models
 available to recipients under Section 531.051, Government Code.
 (c)  The department may coordinate the activities under this
 section with any other related activity.
 Sec. 161.085.  INTEREST LIST REPORTING. The department
 shall post on the department's Internet website historical data,
 categorized by state fiscal year, on the percentages of individuals
 who elect to receive services under a program for which the
 department maintains an interest list once their names reach the
 top of the list.
 (e)  As soon as practicable after the effective date of this
 Act, the executive commissioner of the Health and Human Services
 Commission shall apply for and actively pursue, from the federal
 Centers for Medicare and Medicaid Services or any other appropriate
 federal agency, amendments to the community living assistance and
 support services waiver and the home and community-based services
 program waiver granted under Section 1915(c) of the federal Social
 Security Act (42 U.S.C. Section 1396n(c)) to authorize the
 provision of personal attendant services through the programs
 operated under those waivers.
 SECTION 3.  OBJECTIVE ASSESSMENT PROCESSES FOR CERTAIN
 MEDICAID SERVICES. (a)  Subchapter B, Chapter 531, Government
 Code, is amended by adding Sections 531.02417, 531.024171, and
 531.024172 to read as follows:
 Sec. 531.02417.  MEDICAID NURSING SERVICES ASSESSMENTS.
 (a)  In this section, "acute nursing services" means home health
 skilled nursing services, home health aide services, and private
 duty nursing services.
 (b)  The commission shall develop an objective assessment
 process for use in assessing a Medicaid recipient's needs for acute
 nursing services. The commission shall require that:
 (1)  the assessment be conducted:
 (A)  by a state employee or contractor who is not
 the person who will deliver any necessary services to the recipient
 and is not affiliated with the person who will deliver those
 services; and
 (B)  in a timely manner so as to protect the health
 and safety of the recipient by avoiding unnecessary delays in
 service delivery; and
 (2)  the process include:
 (A)  an assessment of specified criteria and
 documentation of the assessment results on a standard form;
 (B)  an assessment of whether the recipient should
 be referred for additional assessments regarding the recipient's
 needs for therapy services, as defined by Section 531.024171,
 attendant care services, and durable medical equipment; and
 (C)  completion by the person conducting the
 assessment of any documents related to obtaining prior
 authorization for necessary nursing services.
 (c)  The commission shall:
 (1)  implement the objective assessment process
 developed under Subsection (b) within the Medicaid fee-for-service
 model and the primary care case management Medicaid managed care
 model; and
 (2)  take necessary actions, including modifying
 contracts with managed care organizations under Chapter 533 to the
 extent allowed by law, to implement the process within the STAR and
 STAR + PLUS Medicaid managed care programs.
 (d)  The executive commissioner shall adopt rules providing
 for a process by which a provider of acute nursing services who
 disagrees with the results of the assessment conducted under
 Subsection (b) may request and obtain a review of those results.
 Sec. 531.024171.  THERAPY SERVICES ASSESSMENTS. (a)  In
 this section, "therapy services" includes occupational, physical,
 and speech therapy services.
 (b)  After implementing the objective assessment process for
 acute nursing services as required by Section 531.02417, the
 commission shall consider whether implementing an objective
 assessment process for assessing the needs of a Medicaid recipient
 for therapy services that is comparable to the process required
 under Section 531.02417 for acute nursing services would be
 feasible and beneficial.
 (c)  If the commission determines that implementing a
 comparable process with respect to one or more types of therapy
 services is feasible and would be beneficial, the commission may
 implement the process within:
 (1)  the Medicaid fee-for-service model;
 (2)  the primary care case management Medicaid managed
 care model; and
 (3)  the STAR and STAR + PLUS Medicaid managed care
 programs.
 (d)  An objective assessment process implemented under this
 section must include a process that allows a provider of therapy
 services to request and obtain a review of the results of an
 assessment conducted as provided by this section that is comparable
 to the process implemented under rules adopted under Section
 531.02417(d).
 Sec. 531.024172.  ELECTRONIC VISIT VERIFICATION SYSTEM.
 (a)  In this section, "acute nursing services" has the meaning
 assigned by Section 531.02417.
 (b)  If it is cost-effective and feasible, the commission
 shall implement an electronic visit verification system to
 electronically verify and document, through a telephone or
 computer-based system, basic information relating to the delivery
 of Medicaid acute nursing services, including:
 (1)  the provider's name;
 (2)  the recipient's name; and
 (3)  the date and time the provider begins and ends each
 service delivery visit.
 (b)  Not later than September 1, 2012, the Health and Human
 Services Commission shall implement the electronic visit
 verification system required by Section 531.024172, Government
 Code, as added by this section, if the commission determines that
 implementation of that system is cost-effective and feasible.
 SECTION 4.  ACCESS TO MEDICALLY NECESSARY PRESCRIPTION DRUGS
 UNDER MEDICAID MANAGED CARE PROGRAM. (a)  Subsection (a), Section
 533.005, Government Code, is amended to read as follows:
 (a)  A contract between a managed care organization and the
 commission for the organization to provide health care services to
 recipients must contain:
 (1)  procedures to ensure accountability to the state
 for the provision of health care services, including procedures for
 financial reporting, quality assurance, utilization review, and
 assurance of contract and subcontract compliance;
 (2)  capitation rates that ensure the cost-effective
 provision of quality health care;
 (3)  a requirement that the managed care organization
 provide ready access to a person who assists recipients in
 resolving issues relating to enrollment, plan administration,
 education and training, access to services, and grievance
 procedures;
 (4)  a requirement that the managed care organization
 provide ready access to a person who assists providers in resolving
 issues relating to payment, plan administration, education and
 training, and grievance procedures;
 (5)  a requirement that the managed care organization
 provide information and referral about the availability of
 educational, social, and other community services that could
 benefit a recipient;
 (6)  procedures for recipient outreach and education;
 (7)  a requirement that the managed care organization
 make payment to a physician or provider for health care services
 rendered to a recipient under a managed care plan not later than the
 45th day after the date a claim for payment is received with
 documentation reasonably necessary for the managed care
 organization to process the claim, or within a period, not to exceed
 60 days, specified by a written agreement between the physician or
 provider and the managed care organization;
 (8)  a requirement that the commission, on the date of a
 recipient's enrollment in a managed care plan issued by the managed
 care organization, inform the organization of the recipient's
 Medicaid certification date;
 (9)  a requirement that the managed care organization
 comply with Section 533.006 as a condition of contract retention
 and renewal;
 (10)  a requirement that the managed care organization
 provide the information required by Section 533.012 and otherwise
 comply and cooperate with the commission's office of inspector
 general;
 (11)  a requirement that the managed care
 organization's usages of out-of-network providers or groups of
 out-of-network providers may not exceed limits for those usages
 relating to total inpatient admissions, total outpatient services,
 and emergency room admissions determined by the commission;
 (12)  if the commission finds that a managed care
 organization has violated Subdivision (11), a requirement that the
 managed care organization reimburse an out-of-network provider for
 health care services at a rate that is equal to the allowable rate
 for those services, as determined under Sections 32.028 and
 32.0281, Human Resources Code;
 (13)  a requirement that the organization use advanced
 practice nurses in addition to physicians as primary care providers
 to increase the availability of primary care providers in the
 organization's provider network;
 (14)  a requirement that the managed care organization
 reimburse a federally qualified health center or rural health
 clinic for health care services provided to a recipient outside of
 regular business hours, including on a weekend day or holiday, at a
 rate that is equal to the allowable rate for those services as
 determined under Section 32.028, Human Resources Code, if the
 recipient does not have a referral from the recipient's primary
 care physician; [and]
 (15)  a requirement that the managed care organization
 develop, implement, and maintain a system for tracking and
 resolving all provider appeals related to claims payment, including
 a process that will require:
 (A)  a tracking mechanism to document the status
 and final disposition of each provider's claims payment appeal;
 (B)  the contracting with physicians who are not
 network providers and who are of the same or related specialty as
 the appealing physician to resolve claims disputes related to
 denial on the basis of medical necessity that remain unresolved
 subsequent to a provider appeal; and
 (C)  the determination of the physician resolving
 the dispute to be binding on the managed care organization and
 provider; and
 (16)  a requirement that the managed care organization
 develop, implement, and maintain an outpatient pharmacy benefit
 plan for its enrolled recipients that:
 (A) exclusively employs the vendor drug program
 formulary or a more cost-effective alternative approved by the
 commissioner;
 (B)  complies with the preferred drug list prior
 authorization policies and procedures adopted by the commission
 under Chapter 531 or a more cost-effective alternative approved by
 the commissioner;
 (C)  includes rebates negotiated by the managed
 care organization with a manufacturer or labeler as defined by
 Section 531.070, except that a managed care organization may not
 negotiate or obtain a rebate with respect to a product for which the
 commission has negotiated or obtained a supplemental rebate; and
 (D)  complies with Section 531.089.
 (b)  Chapter 533, Government Code, is amended by adding
 Subchapter E to read as follows:
 SUBCHAPTER E.  MEDICAID MANAGED CARE PRESCRIPTION DRUG COVERAGE
 Sec. 533.081.  DEFINITIONS. In this subchapter, "step
 therapy protocol" or "fail first protocol" means a prescription
 drug protocol under which coverage will not be provided under a
 managed care plan for a particular drug until requirements of the
 plan's coverage policy are met.
 Sec. 533.082.  APPLICABILITY OF SUBCHAPTER. This subchapter
 applies to a managed care organization that contracts with the
 commission under this chapter to provide a managed care plan under
 the Medicaid program, regardless of the Medicaid managed care model
 or arrangement through which that plan is provided.
 Sec. 533.083.  ESTABLISHMENT OF CERTAIN DRUG PROTOCOLS. The
 commission may allow a managed care organization to establish for
 purposes of the managed care plan offered by the organization a step
 therapy protocol or fail first protocol only under the following
 conditions:
 (1)  for a prescription drug restricted by the
 protocol, the organization must provide to the prescribing
 physician a clear and convenient process for expeditiously
 requesting from the organization an override of the restriction;
 (2)  the organization shall grant an override requested
 using the process required by Subdivision (1) not later than 24
 hours after the request is made if the requesting physician can
 demonstrate that the treatment required under the protocol:
 (A)  has previously been ineffective in treating
 the enrollee's condition;
 (B)  is expected to be ineffective based on the
 known relevant physical or mental characteristics of the enrollee
 and known characteristics of the drug regimen; or
 (C)  will cause or will likely cause an adverse
 reaction or other physical harm to the enrollee; and
 (3)  the treatment provided in accordance with the
 protocol is required to be provided for not more than 14 days if, on
 the expiration of that period, the prescribing physician deems the
 treatment under the protocol to be clinically ineffective for the
 enrollee.
 (c)  Subsection (a), Section 32.046, Human Resources Code,
 is amended to read as follows:
 (a)  The department shall adopt rules governing sanctions
 and penalties that apply to a provider in the vendor drug program or
 enrolled as a network pharmacy provider of a managed care
 organization or its subcontractor who submits an improper claim for
 reimbursement under the program.
 SECTION 5.  ABOLISHING STATE KIDS INSURANCE PROGRAM.
 (a)  Section 62.101, Health and Safety Code, is amended by adding
 Subsection (a-1) to read as follows:
 (a-1)  A child who is the dependent of an employee of an
 agency of this state and who meets the requirements of Subsection
 (a) may be eligible for health benefits coverage in accordance with
 42 U.S.C. Section 1397jj(b)(6) and any other applicable law or
 regulations.
 (b)  Sections 1551.159 and 1551.312, Insurance Code, are
 repealed.
 (c)  The State Kids Insurance Program operated by the
 Employees Retirement System of Texas is abolished on the effective
 date of this Act. The board of trustees of the system may not
 provide dependent child coverage under the program after the first
 annual open enrollment period that begins under the employee group
 benefits program after the effective date of this Act.
 (d)  The Health and Human Services Commission, in
 cooperation with the Employees Retirement System of Texas, shall
 establish a process to ensure the automatic enrollment of eligible
 children in the child health plan program established under Chapter
 62, Health and Safety Code, on or before the date those children are
 scheduled to stop receiving dependent child coverage under the
 State Kids Insurance Program, as provided by Subsection (c) of this
 section. The commission shall modify any applicable administrative
 procedures to ensure that children described by this subsection
 maintain continuous health benefits coverage while transitioning
 from enrollment in the State Kids Insurance Program to enrollment
 in the child health plan program.
 SECTION 6.  PREVENTION OF CRIMINAL OR FRAUDULENT CONDUCT BY
 CERTAIN FACILITIES, PROVIDERS, AND RECIPIENTS. (a)  Section
 31.0325, Human Resources Code, is amended to read as follows:
 Sec. 31.0325.  FRAUD PREVENTION [ELECTRONIC IMAGING]
 PROGRAM. [(a)]  In conjunction with other appropriate agencies,
 the department [by rule] shall develop and implement a program to
 prevent welfare fraud by using cost-effective technology to:
 (1)  confirm the identity [a type of electronic
 fingerprint-imaging or photo-imaging] of adult and teen parent
 applicants for and adult and teen parent recipients of financial
 assistance under this chapter or supplemental nutrition assistance
 [food stamp benefits] under Chapter 33; and
 (2)  prevent the provision of duplicate benefits to a
 person under the financial assistance program or under the
 Supplemental Nutrition Assistance Program, as applicable.
 [(b)     In adopting rules under this section, the department
 shall:
 [(1)     provide for an exemption from the electronic
 imaging requirements of Subsection (a) for a person who is elderly
 or disabled if the department determines that compliance with those
 requirements would cause an undue burden to the person;
 [(2)     establish criteria for an exemption under
 Subdivision (1); and
 [(3)     ensure that any electronic imaging performed by
 the department is strictly confidential and is used only to prevent
 fraud by adult and teen parent recipients of financial assistance
 or food stamp benefits.
 [(c)  The department shall:
 [(1)     establish the program in conjunction with an
 electronic benefits transfer program;
 [(2)  use an imaging system; and
 [(3)     provide for gradual implementation of this
 section by selecting specific counties or areas of the state as test
 sites.
 [(d)     Each fiscal quarter, the department shall submit to the
 governor and the legislature a report on the status and progress of
 the programs in the test sites selected under Subsection (c)(3).]
 (b)  The Health and Human Services Commission shall make
 reasonable efforts to ensure the prevention of criminal or
 fraudulent conduct by health care facilities and providers,
 including facilities and providers under the Medicaid program, and
 recipients of benefits under programs administered by the
 commission.
 SECTION 7.  STREAMLINING OF AND UTILIZATION MANAGEMENT IN
 MEDICAID LONG-TERM CARE WAIVER PROGRAMS. (a)  Section 161.077,
 Human Resources Code, as added by Chapter 759 (S.B. 705), Acts of
 the 81st Legislature, Regular Session, 2009, is redesignated as
 Section 161.081, Human Resources Code, and amended to read as
 follows:
 Sec. 161.081 [161.077].  LONG-TERM CARE MEDICAID WAIVER
 PROGRAMS: STREAMLINING AND UNIFORMITY. (a)  In this section,
 "Section 1915(c) waiver program" has the meaning assigned by
 Section 531.001, Government Code.
 (b)  The department, in consultation with the commission,
 shall streamline the administration of and delivery of services
 through Section 1915(c) waiver programs.  In implementing this
 subsection, the department, subject to Subsection (c), may consider
 implementing the following streamlining initiatives:
 (1)  reducing the number of forms used in administering
 the programs;
 (2)  revising program provider manuals and training
 curricula;
 (3)  consolidating service authorization systems;
 (4)  eliminating any physician signature requirements
 the department considers unnecessary;
 (5)  standardizing individual service plan processes
 across the programs; [and]
 (6)  if feasible:
 (A)  concurrently conducting program
 certification and billing audit and review processes and other
 related audit and review processes;
 (B)  streamlining other billing and auditing
 requirements;
 (C)  eliminating duplicative responsibilities
 with respect to the coordination and oversight of individual care
 plans for persons receiving waiver services; and
 (D)  streamlining cost reports and other cost
 reporting processes; and
 (7)  any other initiatives that will increase
 efficiencies in the programs.
 (c)  The department shall ensure that actions taken under
 Subsection (b) [this section] do not conflict with any requirements
 of the commission under Section 531.0218, Government Code.
 (d)  The department and the commission shall jointly explore
 the development of uniform licensing and contracting standards that
 would:
 (1)  apply to all contracts for the delivery of Section
 1915(c) waiver program services;
 (2)  promote competition among providers of those
 program services; and
 (3)  integrate with other department and commission
 efforts to streamline and unify the administration and delivery of
 the program services, including those required by this section or
 Section 531.0218, Government Code.
 (b)  Subchapter D, Chapter 161, Human Resources Code, is
 amended by adding Section 161.082 to read as follows:
 Sec. 161.082.  LONG-TERM CARE MEDICAID WAIVER PROGRAMS:
 UTILIZATION REVIEW. (a)  In this section, "Section 1915(c) waiver
 program" has the meaning assigned by Section 531.001, Government
 Code.
 (b)  The department shall perform a utilization review of
 services in all Section 1915(c) waiver programs. The utilization
 review must include reviewing program recipients' levels of care
 and any plans of care for those recipients that exceed service level
 thresholds established in the applicable waiver program
 guidelines.
 SECTION 8.  ELECTRONIC VISIT VERIFICATION SYSTEM FOR
 MEDICAID PROGRAM. Subchapter D, Chapter 161, Human Resources Code,
 is amended by adding Section 161.086 to read as follows:
 Sec. 161.086.  ELECTRONIC VISIT VERIFICATION SYSTEM. If it
 is cost-effective, the department shall implement an electronic
 visit verification system under appropriate programs administered
 by the department under the Medicaid program that allows providers
 to electronically verify and document basic information relating to
 the delivery of services, including:
 (1)  the provider's name;
 (2)  the recipient's name;
 (3)  the date and time the provider begins and ends the
 delivery of services; and
 (4)  the location of service delivery.
 SECTION 9.  REPORT ON LONG-TERM CARE SERVICES. (a)  In this
 section:
 (1)  "Long-term care services" has the meaning assigned
 by Section 22.0011, Human Resources Code.
 (2)  "Medical assistance program" means the medical
 assistance program administered under Chapter 32, Human Resources
 Code.
 (3)  "Nursing facility" means a convalescent or nursing
 home or related institution licensed under Chapter 242, Health and
 Safety Code.
 (b)  The Health and Human Services Commission, in
 cooperation with the Department of Aging and Disability Services,
 shall prepare a written report regarding individuals who receive
 long-term care services in nursing facilities under the medical
 assistance program. The report shall use existing data and
 information to identify:
 (1)  the reasons medical assistance recipients of
 long-term care services are placed in nursing facilities as opposed
 to being provided long-term care services in home or
 community-based settings;
 (2)  the types of medical assistance services
 recipients residing in nursing facilities typically receive and
 where and from whom those services are typically provided;
 (3)  the community-based services and supports
 available under a Medicaid state plan program, including the
 primary home care and community attendant services programs, or
 under a medical assistance waiver granted in accordance with
 Section 1915(c) of the federal Social Security Act (42 U.S.C.
 Section 1396n(c)) for which recipients residing in nursing
 facilities may be eligible; and
 (4)  ways to expedite recipients' access to
 community-based services and supports identified under Subdivision
 (3) of this subsection for which interest lists or other waiting
 lists exist.
 (c)  Not later than September 1, 2012, the Health and Human
 Services Commission shall submit the report described by Subsection
 (b) of this section, together with the commission's
 recommendations, to the governor, the Legislative Budget Board, the
 Senate Committee on Finance, the Senate Committee on Health and
 Human Services, the House Appropriations Committee, and the House
 Human Services Committee. The recommendations must address options
 for expediting access to community-based services and supports by
 recipients described by Subdivision (3), Subsection (b) of this
 section.
 SECTION 10.  REGULATION AND OVERSIGHT OF CERTAIN FACILITIES
 AND CARE PROVIDERS. (a)  In this section, "executive commissioner"
 means the executive commissioner of the Health and Human Services
 Commission.
 (b)  The executive commissioner may adopt rules designed to:
 (1)  enhance the quality of services provided by
 certain community-based services agencies through:
 (A)  the adoption of minimum standards,
 additional training requirements, and other similar means; and
 (B)  the imposition of additional oversight
 requirements and limitations on those agencies and home and
 community support services agency administrators, and the
 prescribing of the duties and responsibilities of those
 administrators.
 (c)  The executive commissioner may adopt rules relating to
 nursing institutions regarding application requirements for an
 initial or renewal license under Chapter 242, Health and Safety
 Code, that are designed to evaluate the applicant's compliance with
 applicable laws.
 (d)  The executive commissioner may adopt rules designed to
 prevent criminal or fraudulent conduct by facilities and providers
 engaged in the provision of health and human services in this state,
 including rules providing for reviewing criminal history
 information.
 (e)  The Department of Aging and Disability Services,
 through rules adopted by the executive commissioner, may implement
 strategies designed to enhance adult day-care facilities'
 compliance with applicable laws and regulations.
 SECTION 11.  ACCOUNTABILITY AND STANDARDS UNDER MEDICAID
 MANAGED CARE PROGRAM.  (a)  Section 533.002, Government Code, is
 amended to read as follows:
 Sec. 533.002.  PURPOSE. The commission shall implement the
 Medicaid managed care program as part of the health care delivery
 system developed under former Chapter 532 as it existed on August
 31, 2001, by contracting with managed care organizations in a
 manner that, to the extent possible:
 (1)  improves the health of Texans by:
 (A)  emphasizing prevention;
 (B)  promoting continuity of care; and
 (C)  providing a medical home for recipients;
 (2)  ensures that each recipient receives high quality,
 comprehensive health care services in the recipient's local
 community;
 (3)  encourages the training of and access to primary
 care physicians and providers;
 (4)  maximizes cooperation with existing public health
 entities, including local departments of health;
 (5)  provides incentives to managed care organizations
 to improve the quality of health care services for recipients by
 providing value-added services; and
 (6)  reduces administrative and other nonfinancial
 barriers for recipients in obtaining health care services.
 (b)  Section 533.0025, Government Code, is amended by
 amending Subsection (e) and adding Subsection (f) to read as
 follows:
 (e)  In the expansion of the health maintenance organization
 model of Medicaid managed care into South Texas, the executive
 commissioner shall determine the most effective alignment of
 managed care service delivery areas for each model of managed care
 in Duval, Hidalgo, Jim Hogg, Cameron, Maverick, McMullen, Starr,
 Webb, Willacy, and Zapata Counties.  In developing the service
 delivery areas for each managed care model, the executive
 commissioner shall consider the number of lives impacted, the usual
 source of health care services for residents of these counties, and
 other factors that impact the delivery of health care services in
 this 10-county area [Notwithstanding Subsection (b)(1), the
 commission may not provide medical assistance using a health
 maintenance organization in Cameron County, Hidalgo County, or
 Maverick County].
 (f)  Managed care organizations that operate within the
 10-county South Texas service delivery area must maintain a medical
 director within the service delivery area.  The medical director
 may be a managed care organization employee or under contract with
 the managed care organization. The duties of the medical director
 in the service delivery area must include oversight and management
 of the managed care organization medical necessity determination
 process. The managed care organization medical director must be
 available for peer-to-peer discussions about managed care
 organization medical necessity determinations and other managed
 care organization clinical policies. The managed care organization
 medical director may not be affiliated with any hospital, clinic,
 or other health care related institution or business that operates
 within the service delivery area.
 (c)  Subchapter A, Chapter 533, Government Code, is amended
 by adding Sections 533.0027, 533.0028, and 533.0029 to read as
 follows:
 Sec. 533.0027.  PROCEDURES TO ALLOW CERTAIN CHILDREN TO
 CHANGE MANAGED CARE PLANS. The commission shall ensure that all
 children who reside in the same household may, at the family's
 election, be enrolled in the same health plan.
 Sec. 533.0028.  EVALUATION OF CERTAIN MEDICAID STAR + PLUS
 MANAGED CARE PROGRAM SERVICES. The external quality review
 organization shall periodically conduct studies and surveys to
 assess the quality of care and satisfaction with health care
 services provided to enrollees in the Medicaid Star + Plus managed
 care program who are eligible to receive health care benefits under
 both the Medicaid and Medicare programs.
 Sec. 533.0029.  PROMOTION AND PRINCIPLES OF
 PATIENT-CENTERED MEDICAL HOMES FOR RECIPIENTS. (a)  For purposes
 of this section, a "patient-centered medical home" means a medical
 relationship:
 (1)  between a primary care physician and a child or
 adult patient in which the physician:
 (A)  provides comprehensive primary care to the
 patient; and
 (B)  facilitates partnerships between the
 physician, the patient, acute care and other care providers, and,
 when appropriate, the patient's family; and
 (2)  that encompasses the following primary
 principles:
 (A)  the patient has an ongoing relationship with
 the physician, who is trained to be the first contact for the
 patient and to provide continuous and comprehensive care to the
 patient;
 (B)  the physician leads a team of individuals at
 the practice level who are collectively responsible for the ongoing
 care of the patient;
 (C)  the physician is responsible for providing
 all of the care the patient needs or for coordinating with other
 qualified providers to provide care to the patient throughout the
 patient's life, including preventive care, acute care, chronic
 care, and end-of-life care;
 (D)  the patient's care is coordinated across
 health care facilities and the patient's community and is
 facilitated by registries, information technology, and health
 information exchange systems to ensure that the patient receives
 care when and where the patient wants and needs the care and in a
 culturally and linguistically appropriate manner; and
 (E)  quality and safe care is provided.
 (b)  The commission shall, to the extent possible, work to
 ensure that managed care organizations:
 (1)  promote the development of patient-centered
 medical homes for recipients; and
 (2)  provide payment incentives for providers that meet
 the requirements of a patient-centered medical home.
 (d)  Section 533.003, Government Code, is amended to read as
 follows:
 Sec. 533.003.  CONSIDERATIONS IN AWARDING CONTRACTS.
 (a)  In awarding contracts to managed care organizations, the
 commission shall:
 (1)  give preference to organizations that have
 significant participation in the organization's provider network
 from each health care provider in the region who has traditionally
 provided care to Medicaid and charity care patients;
 (2)  give extra consideration to organizations that
 agree to assure continuity of care for at least three months beyond
 the period of Medicaid eligibility for recipients;
 (3)  consider the need to use different managed care
 plans to meet the needs of different populations; [and]
 (4)  consider the ability of organizations to process
 Medicaid claims electronically; and
 (5)  give extra consideration in each service delivery
 area to an organization that:
 (A)  is locally owned, managed, and operated, if
 one exists; and
 (B)  notwithstanding Section 533.004 or any other
 law, is not owned or operated by and does not have a contract,
 agreement, or other arrangement with a hospital district in the
 region.
 (b)  For purposes of this section, a managed care
 organization is considered to be locally owned if the organization
 is formed under the laws of this state and is headquartered in and
 operates in, and the majority of whose staff resides in, the region
 where the organization provides health care services.
 (e)  Subsection (a), Section 533.005, Government Code, is
 amended to read as follows:
 (a)  A contract between a managed care organization and the
 commission for the organization to provide health care services to
 recipients must contain:
 (1)  procedures to ensure accountability to the state
 for the provision of health care services, including procedures for
 financial reporting, quality assurance, utilization review, and
 assurance of contract and subcontract compliance;
 (2)  capitation rates that ensure the cost-effective
 provision of quality health care;
 (3)  a requirement that the managed care organization
 provide ready access to a person who assists recipients in
 resolving issues relating to enrollment, plan administration,
 education and training, access to services, and grievance
 procedures;
 (4)  subject to Subdivision (17), a requirement that
 the managed care organization provide ready access to a person who
 assists providers in resolving issues relating to payment, plan
 administration, education and training, and grievance procedures;
 (5)  a requirement that the managed care organization
 provide information and referral about the availability of
 educational, social, and other community services that could
 benefit a recipient;
 (6)  procedures for recipient outreach and education;
 (7)  a requirement that the managed care organization
 make payment to a physician or provider for health care services
 rendered to a recipient under a managed care plan not later than the
 45th day after the date a claim for payment is received with
 documentation reasonably necessary for the managed care
 organization to process the claim, or within a period, not to exceed
 60 days, specified by a written agreement between the physician or
 provider and the managed care organization;
 (8)  a requirement that the commission, on the date of a
 recipient's enrollment in a managed care plan issued by the managed
 care organization, inform the organization of the recipient's
 Medicaid certification date;
 (9)  a requirement that the managed care organization
 comply with Section 533.006 as a condition of contract retention
 and renewal;
 (10)  a requirement that the managed care organization
 provide the information required by Section 533.012 and otherwise
 comply and cooperate with the commission's office of inspector
 general;
 (11)  a requirement that the managed care
 organization's usages of out-of-network providers or groups of
 out-of-network providers may not exceed limits for those usages
 relating to total inpatient admissions, total outpatient services,
 and emergency room admissions determined by the commission;
 (12)  if the commission finds that a managed care
 organization has violated Subdivision (11), a requirement that the
 managed care organization reimburse an out-of-network provider for
 health care services at a rate that is equal to the allowable rate
 for those services, as determined under Sections 32.028 and
 32.0281, Human Resources Code;
 (13)  a requirement that the organization use advanced
 practice nurses in addition to physicians as primary care providers
 to increase the availability of primary care providers in the
 organization's provider network;
 (14)  a requirement that the managed care organization
 reimburse a federally qualified health center or rural health
 clinic for health care services provided to a recipient outside of
 regular business hours, including on a weekend day or holiday, at a
 rate that is equal to the allowable rate for those services as
 determined under Section 32.028, Human Resources Code, if the
 recipient does not have a referral from the recipient's primary
 care physician; [and]
 (15)  subject to Subdivision (17), a requirement that
 the managed care organization develop, implement, and maintain a
 system for tracking and resolving all provider appeals related to
 claims payment, including a process that will require:
 (A)  a tracking mechanism to document the status
 and final disposition of each provider's claims payment appeal;
 (B)  the contracting with physicians who are not
 network providers and who are of the same or related specialty as
 the appealing physician to resolve claims disputes related to
 denial on the basis of medical necessity that remain unresolved
 subsequent to a provider appeal; and
 (C)  the determination of the physician resolving
 the dispute to be binding on the managed care organization and
 provider;
 (16)  a requirement that the managed care organization
 ensure that employees of the organization who hold management
 positions, including patient-care coordinators and provider and
 recipient support services personnel, are located in the region
 where the organization provides health care services;
 (17)  a requirement that a medical director who is
 authorized to make medical necessity determinations is available in
 the region where the organization provides health care services;
 (18)  a requirement that the managed care organization
 develop and establish a process for responding to provider appeals
 in the region where the organization provides health care services;
 (19)  a requirement that the managed care organization
 provide special programs and materials for recipients with limited
 English proficiency or low literacy skills;
 (20)  a requirement that the managed care organization
 develop and submit to the commission, before the organization
 begins to provide health care services to recipients, a
 comprehensive plan that describes how the organization's provider
 network will provide recipients sufficient access to:
 (A)  preventive care;
 (B)  primary care;
 (C)  specialty care;
 (D)  after-hours urgent care; and
 (E)  chronic care;
 (21)  a requirement that the managed care organization
 demonstrate to the commission, before the organization begins to
 provide health care services to recipients, that:
 (A)  the organization's provider network has the
 capacity to serve the number of recipients expected to enroll in a
 managed care plan offered by the organization;
 (B)  the organization's provider network
 includes:
 (i)  a sufficient number of primary care
 providers;
 (ii)  a sufficient variety of provider
 types; and
 (iii)  providers located throughout the
 region where the organization will provide health care services;
 and
 (C)  health care services will be accessible to
 recipients through the organization's provider network to the same
 extent that health care services would be available to recipients
 under a fee-for-service or primary care case management model of
 Medicaid managed care; and
 (22)  a requirement that the managed care organization
 develop a monitoring program for measuring the quality of the
 health care services provided by the organization's provider
 network that:
 (A)  incorporates the National Committee for
 Quality Assurance's Healthcare Effectiveness Data and Information
 Set (HEDIS) measures;
 (B)  focuses on measuring outcomes; and
 (C)  includes the collection and analysis of
 clinical data relating to prenatal care, preventive care, mental
 health care, and the treatment of acute and chronic health
 conditions and substance abuse.
 (f)  Subchapter A, Chapter 533, Government Code, is amended
 by adding Section 533.0066 to read as follows:
 Sec. 533.0066.  PROVIDER INCENTIVES. The commission shall,
 to the extent possible, work to ensure that managed care
 organizations provide payment incentives to health care providers
 in the organizations' networks whose performance in promoting
 recipients' use of preventive services exceeds minimum established
 standards.
 (g)  Section 533.0071, Government Code, is amended to read as
 follows:
 Sec. 533.0071.  ADMINISTRATION OF CONTRACTS. The commission
 shall make every effort to improve the administration of contracts
 with managed care organizations.  To improve the administration of
 these contracts, the commission shall:
 (1)  ensure that the commission has appropriate
 expertise and qualified staff to effectively manage contracts with
 managed care organizations under the Medicaid managed care program;
 (2)  evaluate options for Medicaid payment recovery
 from managed care organizations if the enrollee dies or is
 incarcerated or if an enrollee is enrolled in more than one state
 program or is covered by another liable third party insurer;
 (3)  maximize Medicaid payment recovery options by
 contracting with private vendors to assist in the recovery of
 capitation payments, payments from other liable third parties, and
 other payments made to managed care organizations with respect to
 enrollees who leave the managed care program;
 (4)  decrease the administrative burdens of managed
 care for the state, the managed care organizations, and the
 providers under managed care networks to the extent that those
 changes are compatible with state law and existing Medicaid managed
 care contracts, including decreasing those burdens by:
 (A)  where possible, decreasing the duplication
 of administrative reporting requirements for the managed care
 organizations, such as requirements for the submission of encounter
 data, quality reports, historically underutilized business
 reports, and claims payment summary reports;
 (B)  allowing managed care organizations to
 provide updated address information directly to the commission for
 correction in the state system;
 (C)  promoting consistency and uniformity among
 managed care organization policies, including policies relating to
 the preauthorization process, lengths of hospital stays, filing
 deadlines, levels of care, and case management services; [and]
 (D)  reviewing the appropriateness of primary
 care case management requirements in the admission and clinical
 criteria process, such as requirements relating to including a
 separate cover sheet for all communications, submitting
 handwritten communications instead of electronic or typed review
 processes, and admitting patients listed on separate
 notifications; and
 (E)  providing a single portal through which
 providers in any managed care organization's provider network may
 submit claims and prior authorization requests and obtain
 information; and
 (5)  reserve the right to amend the managed care
 organization's process for resolving provider appeals of denials
 based on medical necessity to include an independent review process
 established by the commission for final determination of these
 disputes.
 SECTION 12.  FEDERAL AUTHORIZATION. Subject to the
 requirements of Subsection (e), Section 2 of this Act, if before
 implementing any provision of this Act a state agency determines
 that a waiver or authorization from a federal agency is necessary
 for implementation of that provision, the agency affected by the
 provision shall request the waiver or authorization and may delay
 implementing that provision until the waiver or authorization is
 granted.
 SECTION 13.  REPORT TO LEGISLATURE.  Not later than December
 1, 2013, the Health and Human Services Commission shall submit a
 report to the legislature regarding the commission's work to ensure
 that Medicaid managed care organizations promote the development of
 patient-centered medical homes for recipients of medical
 assistance as required under Section 533.0029, Government Code, as
 added by this Act.
 SECTION 14.  CONTRACTING REQUIREMENTS.  The Health and Human
 Services Commission shall, in a contract between the commission and
 a managed care organization under Chapter 533, Government Code,
 that is entered into or renewed on or after the effective date of
 this Act, include the provisions required by Subsection (a),
 Section 533.005, Government Code, as amended by this Act.
 SECTION 15.  EFFECTIVE DATE. This Act takes effect
 September 1, 2011.
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