85R5422 JG-F By: Raymond H.B. No. 2590 A BILL TO BE ENTITLED AN ACT relating to the amelioration and informal dispute resolution processes for providers participating in certain Medicaid waiver programs. BE IT ENACTED BY THE LEGISLATURE OF THE STATE OF TEXAS: SECTION 1. Subchapter D, Chapter 161, Human Resources Code, is amended by adding Sections 161.0891 and 161.0892 to read as follows: Sec. 161.0891. AMELIORATION PROCESS. (a) In lieu of demanding payment of an administrative penalty assessed under Section 161.089, the commission may, in accordance with this section, allow the provider subject to the penalty to use, under the supervision of the commission, any portion of the amount of the penalty to ameliorate the violation or to improve services in the waiver program in which the provider participates. (b) The commission shall offer amelioration to a provider under this section not later than the 10th day after the date the provider receives from the commission a final notification of the assessment of an administrative penalty that is sent to the provider after an informal dispute resolution process but before an administrative hearing. (c) A provider to whom amelioration has been offered must file a plan for amelioration not later than the 45th day after the date the provider receives the offer of amelioration from the commission. In submitting the plan, the provider must agree to waive the provider's right to an administrative hearing if the commission approves the plan. (d) At a minimum, a plan for amelioration must: (1) propose changes to the management or operation of the waiver program in which the provider participates that will improve services to or quality of care for clients in the program; (2) identify, through measurable outcomes, the ways in which and the extent to which the proposed changes will improve services to or quality of care for clients in the waiver program; (3) establish clear goals to be achieved through the proposed changes; (4) establish a timeline for implementing the proposed changes; and (5) identify specific actions necessary to implement the proposed changes. (e) The commission may require that an amelioration plan propose changes that would result in conditions that exceed the requirements of a law or rule relating to the waiver program in which the provider participates. (f) The commission shall approve or deny an amelioration plan not later than the 45th day after the date the commission receives the plan. On approval of a provider's plan, the commission or the State Office of Administrative Hearings, as appropriate, shall deny a pending request for a hearing submitted by the provider. (g) The commission may not offer amelioration to a provider: (1) more than three times in a two-year period; or (2) more than one time in a two-year period for the same or similar violation. Sec. 161.0892. INFORMAL DISPUTE RESOLUTION. (a) The executive commissioner by rule shall establish an informal dispute resolution process in accordance with this section. The process must provide for adjudication by an appropriate disinterested person of disputes relating to a proposed enforcement action or related proceeding of the commission against a provider participating in a waiver program described by Section 161.089. The informal dispute resolution process must require: (1) a provider participating in a waiver program described by Section 161.089 to request informal dispute resolution not later than the 10th calendar day after the date of notification by the commission of the violation of a law or rule relating to the program; and (2) the commission to complete the process not later than the 30th calendar day after the date of receipt of a request from a provider for informal dispute resolution. (b) As part of the informal dispute resolution process established under this section, the commission shall contract with an appropriate disinterested person who is a nonprofit organization to adjudicate disputes between a provider participating in a program described by Section 161.089 and the commission concerning a statement of violations prepared by the commission. Section 2009.053, Government Code, does not apply to the selection of an appropriate disinterested person under this subsection. The person with whom the commission contracts shall adjudicate all disputes described by this subsection. (c) The executive commissioner shall adopt rules to adjudicate claims in contested cases. (d) The commission may not delegate its responsibility to administer the informal dispute resolution process established by this section to another state agency. SECTION 2. Subchapter D, Chapter 161, Human Resources Code, is amended by adding Sections 161.0881 and 161.0882 to read as follows: Sec. 161.0881. AMELIORATION PROCESS. (a) In lieu of demanding payment of an administrative penalty assessed under Section 161.088, the commission may, in accordance with this section, allow the provider subject to the penalty to use, under the supervision of the commission, any portion of the amount of the penalty to ameliorate the violation or to improve services in the waiver program in which the provider participates. (b) The commission shall offer amelioration to a provider under this section not later than the 10th day after the date the provider receives from the commission a final notification of the assessment of an administrative penalty that is sent to the provider after an informal dispute resolution process but before an administrative hearing. (c) A provider to whom amelioration has been offered must file a plan for amelioration not later than the 45th day after the date the provider receives the offer of amelioration from the commission. In submitting the plan, the provider must agree to waive the provider's right to an administrative hearing if the commission approves the plan. (d) At a minimum, a plan for amelioration must: (1) propose changes to the management or operation of the waiver program in which the provider participates that will improve services to or quality of care for clients in the program; (2) identify, through measurable outcomes, the ways in which and the extent to which the proposed changes will improve services to or quality of care for clients in the waiver program; (3) establish clear goals to be achieved through the proposed changes; (4) establish a timeline for implementing the proposed changes; and (5) identify specific actions necessary to implement the proposed changes. (e) The commission may require that an amelioration plan propose changes that would result in conditions that exceed the requirements of a law or rule relating to the waiver program in which the provider participates. (f) The commission shall approve or deny an amelioration plan not later than the 45th day after the date the commission receives the plan. On approval of a provider's plan, the commission or the State Office of Administrative Hearings, as appropriate, shall deny a pending request for a hearing submitted by the provider. (g) The commission may not offer amelioration to a provider: (1) more than three times in a two-year period; or (2) more than one time in a two-year period for the same or similar violation. Sec. 161.0882. INFORMAL DISPUTE RESOLUTION. (a) The executive commissioner by rule shall establish an informal dispute resolution process in accordance with this section. The process must provide for adjudication by an appropriate disinterested person of disputes relating to a proposed enforcement action or related proceeding of the commission against a provider participating in a waiver program described by Section 161.088. The informal dispute resolution process must require: (1) a provider participating in a waiver program described by Section 161.088 to request informal dispute resolution not later than the 10th calendar day after the date of notification by the commission of the violation of a law or rule relating to the program; and (2) the commission to complete the process not later than the 30th calendar day after the date of receipt of a request from a provider for informal dispute resolution. (b) As part of the informal dispute resolution process established under this section, the commission shall contract with an appropriate disinterested person who is a nonprofit organization to adjudicate disputes between a provider participating in a program described by Section 161.088 and the commission concerning a statement of violations prepared by the commission. Section 2009.053, Government Code, does not apply to the selection of an appropriate disinterested person under this subsection. The person with whom the commission contracts shall adjudicate all disputes described by this subsection. (c) The executive commissioner shall adopt rules to adjudicate claims in contested cases. (d) The commission may not delegate its responsibility to administer the informal dispute resolution process established by this section to another state agency. SECTION 3. (a) Section 1 of this Act takes effect only if the Act of the 85th Legislature, Regular Session, 2017, relating to nonsubstantive additions to and corrections in enacted codes becomes law. (b) Section 2 of this Act takes effect only if the Act of the 85th Legislature, Regular Session, 2017, relating to nonsubstantive additions to and corrections in enacted codes does not become law. SECTION 4. As soon as practicable after the effective date of this Act, the executive commissioner of the Health and Human Services Commission shall adopt the rules necessary to implement the changes in law made by this Act. SECTION 5. This Act takes effect September 1, 2017.