By: Zaffirini S.B. No. 496
A BILL TO BE ENTITLED
AN ACT
relating to a study on potential improvements to training provided
to 9-1-1 emergency service call takers and dispatchers.
BE IT ENACTED BY THE LEGISLATURE OF THE STATE OF TEXAS:
SECTION 1. (a) In this Act, "commission" means the Texas
Commission on Law Enforcement.
(b) The commission, in consultation with the Texas A&M
Engineering Extension Service, shall conduct a study to identify
potential improvements to training provided to 9-1-1 emergency
service call takers and dispatchers.
(c) In conducting the study, the commission shall consider:
(1) the effectiveness of current training provided to
9-1-1 emergency service call takers and dispatchers on
communicating accurate information to law enforcement officers;
(2) potential improvements to the training to ensure
9-1-1 emergency service call takers and dispatchers are accurately
identifying, classifying, and communicating information.
(d) In conducting the study, the commission may collaborate
with law enforcement agencies, community representatives, and
other interested parties.
(e) Not later than September 1, 2024, the commission shall
prepare and submit to the legislature a written report containing
the results of the study and any recommendations for legislative or
other action.
(f) This Act expires September 1, 2025.
SECTION 2. This Act takes effect September 1, 2023.