House Engrossed claims; prior authorization; denials; contact State of Arizona House of Representatives Fifty-seventh Legislature First Regular Session 2025 HOUSE BILL 2130 AN ACT amending title 20, chapter 20, article 1, arizona revised statutes, by adding section 20-3103; relating to timely payment of health care insurance claims. (TEXT OF BILL BEGINS ON NEXT PAGE)
House Engrossed
claims; prior authorization; denials; contact
State of Arizona House of Representatives Fifty-seventh Legislature First Regular Session 2025
HOUSE BILL 2130
claims; prior authorization; denials; contact
State of Arizona
House of Representatives
Fifty-seventh Legislature
First Regular Session
2025
HOUSE BILL 2130
AN ACT
amending title 20, chapter 20, article 1, arizona revised statutes, by adding section 20-3103; relating to timely payment of health care insurance claims.
(TEXT OF BILL BEGINS ON NEXT PAGE)
Be it enacted by the Legislature of the State of Arizona: Section 1. Title 20, chapter 20, article 1, Arizona Revised Statutes, is amended by adding section 20-3103, to read: START_STATUTE20-3103. Health care insurer; claims and prior authorization denials; contact person If a health care insurer denies a claim or a prior authorization for any reason, the health care insurer shall provide both of the following: 1. A telephone number or email address to reach an individual or a department that can provide a detailed explanation and address questions as to why the claim or prior authorization was denied. 2. A substantive response to questions about why the claim or prior authorization was denied within two business days after RECEIPT of the questions. END_STATUTE Sec. 2. Effective date Section 20-3103, Arizona Revised Statutes, as added by this act, is effective from and after June 30, 2026.[Section 20-3103, Arizona Revised Statutes, as added by this act is effective from and after June 30, 2026.][2. the name and contact information of an individual or specific department of the insurer that can address questions about the claim or prior authorization denial.] [2. A substantive response to questions about why the claim or prior authorization was denied within two business days after RECEIPT of the questions.] END_STATUTE <<Sec. Effective date
Be it enacted by the Legislature of the State of Arizona:
Section 1. Title 20, chapter 20, article 1, Arizona Revised Statutes, is amended by adding section 20-3103, to read:
START_STATUTE20-3103. Health care insurer; claims and prior authorization denials; contact person
If a health care insurer denies a claim or a prior authorization for any reason, the health care insurer shall provide both of the following:
1. A telephone number or email address to reach an individual or a department that can provide a detailed explanation and address questions as to why the claim or prior authorization was denied.
2. A substantive response to questions about why the claim or prior authorization was denied within two business days after RECEIPT of the questions. END_STATUTE
Sec. 2. Effective date
Section 20-3103, Arizona Revised Statutes, as added by this act, is effective from and after June 30, 2026.[Section 20-3103, Arizona Revised Statutes, as added by this act is effective from and after June 30, 2026.][2. the name and contact information of an individual or specific department of the insurer that can address questions about the claim or prior authorization denial.]
[2. A substantive response to questions about why the claim or prior authorization was denied within two business days after RECEIPT of the questions.] END_STATUTE
<<Sec. Effective date