House Engrossed Senate Bill behavioral health facilities; accreditation State of Arizona Senate Fifty-seventh Legislature First Regular Session 2025 SENATE BILL 1219 AN ACT Amending title 36, chapter 4, article 2, Arizona Revised Statutes, by adding sections 36-424.01, 36-424.02 and 36-424.03; relating to health care institutions. (TEXT OF BILL BEGINS ON NEXT PAGE)
House Engrossed Senate Bill behavioral health facilities; accreditation
State of Arizona Senate Fifty-seventh Legislature First Regular Session 2025
SENATE BILL 1219
House Engrossed Senate Bill
behavioral health facilities; accreditation
State of Arizona
Senate
Fifty-seventh Legislature
First Regular Session
2025
SENATE BILL 1219
AN ACT
Amending title 36, chapter 4, article 2, Arizona Revised Statutes, by adding sections 36-424.01, 36-424.02 and 36-424.03; relating to health care institutions.
(TEXT OF BILL BEGINS ON NEXT PAGE)
Be it enacted by the Legislature of the State of Arizona: Section 1. Title 36, chapter 4, article 2, Arizona Revised Statutes, is amended by adding sections 36-424.01, 36-424.02 and 36-424.03, to read: START_STATUTE36-424.01. Behavioral health facilities; sober living home information disclosure; department compliance verification; definitions A. A behavioral health outpatient TREATMENT center that is a service provider shall include on its patient intake form the license number or name and address of the sober living home in which the patient is living, if applicable. The DEPARTMENT may verify compliance with the requirement of this section during any in-person survey or complaint investigation or at any other time determined by the department. B. For the purposes of this section: 1. "Service provider" has the same meaning prescribed in SECTION 36-3401. 2. "Sober living home" has the same meaning prescribed in section 36-2061. END_STATUTE START_STATUTE36-424.02. Priority matrix; level of complaint A. The department shall provide a priority matrix for complaints filed against health care institutions on the department's public website. The priority matrix shall detail the following: 1. The various levels of complaints. 2. The process for determining the complaint level assignment. 3. The time frames for initiating a complaint investigation. B. Before conducting a complaint investigation, the department shall disclose to the licensee the level of the complaint.END_STATUTE START_STATUTE36-424.03. Surveyors and supervisors; annual training program; objectives A. The department shall implement an annual training program for all licensing surveyors and the supervisors and managers of licensing surveyors to ensure compliance with this chapter. B. The training program shall include modules that train surveyors and the supervisors and managers of licensing surveyors ON the following: 1. The department's governing policies and procedures and the statutes and rules for which the employee is responsible. 2. How to ascertain whether a complaint or grievance filed with the department should result in opening a complaint investigation under this chapter. 3. How to act in a professional manner with an emphasis on dignity and respect. 4. The importance of clear and transparent communication with licensees. C. The department shall implement an annual process for all licensing surveyors and the supervisors and managers of licensing surveyors to demonstrate practical knowledge and understanding of the following: 1. The department's governing policies and procedures and the statutes and rules for which the employee is responsible. 2. Ascertaining whether a complaint or grievance filed with the department should result in opening a complaint investigation under this chapter. 3. How to act in a professional manner with an emphasis on dignity and respect. 4. The importance of clear and transparent communication with licensees.END_STATUTE
Be it enacted by the Legislature of the State of Arizona:
Section 1. Title 36, chapter 4, article 2, Arizona Revised Statutes, is amended by adding sections 36-424.01, 36-424.02 and 36-424.03, to read:
START_STATUTE36-424.01. Behavioral health facilities; sober living home information disclosure; department compliance verification; definitions
A. A behavioral health outpatient TREATMENT center that is a service provider shall include on its patient intake form the license number or name and address of the sober living home in which the patient is living, if applicable. The DEPARTMENT may verify compliance with the requirement of this section during any in-person survey or complaint investigation or at any other time determined by the department.
B. For the purposes of this section:
1. "Service provider" has the same meaning prescribed in SECTION 36-3401.
2. "Sober living home" has the same meaning prescribed in section 36-2061. END_STATUTE
START_STATUTE36-424.02. Priority matrix; level of complaint
A. The department shall provide a priority matrix for complaints filed against health care institutions on the department's public website. The priority matrix shall detail the following:
1. The various levels of complaints.
2. The process for determining the complaint level assignment.
3. The time frames for initiating a complaint investigation.
B. Before conducting a complaint investigation, the department shall disclose to the licensee the level of the complaint.END_STATUTE
START_STATUTE36-424.03. Surveyors and supervisors; annual training program; objectives
A. The department shall implement an annual training program for all licensing surveyors and the supervisors and managers of licensing surveyors to ensure compliance with this chapter.
B. The training program shall include modules that train surveyors and the supervisors and managers of licensing surveyors ON the following:
1. The department's governing policies and procedures and the statutes and rules for which the employee is responsible.
2. How to ascertain whether a complaint or grievance filed with the department should result in opening a complaint investigation under this chapter.
3. How to act in a professional manner with an emphasis on dignity and respect.
4. The importance of clear and transparent communication with licensees.
C. The department shall implement an annual process for all licensing surveyors and the supervisors and managers of licensing surveyors to demonstrate practical knowledge and understanding of the following:
1. The department's governing policies and procedures and the statutes and rules for which the employee is responsible.
2. Ascertaining whether a complaint or grievance filed with the department should result in opening a complaint investigation under this chapter.
3. How to act in a professional manner with an emphasis on dignity and respect.
4. The importance of clear and transparent communication with licensees.END_STATUTE