BILL NUMBER: AB 2389AMENDED BILL TEXT AMENDED IN SENATE AUGUST 20, 2010 AMENDED IN SENATE AUGUST 2, 2010 AMENDED IN SENATE JUNE 16, 2010 AMENDED IN ASSEMBLY MAY 24, 2010 AMENDED IN ASSEMBLY MAY 20, 2010 AMENDED IN ASSEMBLY APRIL 8, 2010 INTRODUCED BY Assembly Member Gaines FEBRUARY 19, 2010 An act to add Section 1367.49 to the Health and Safety Code, and to add Section 10133.64 to the Insurance Code, relating to health care coverage. LEGISLATIVE COUNSEL'S DIGEST AB 2389, as amended, Gaines. Health care coverage: health facilities: cost and quality information. Existing law, the Knox-Keene Health Care Service Plan Act of 1975, provides for the licensure and regulation of health care service plans by the Department of Managed Health Care. Existing law also provides for the regulation of health insurers by the Department of Insurance. Existing law prohibits a contract between a plan or insurer and a health care provider from containing certain terms. This bill would prohibit a contract by or on behalf of a plan or insurer and a health care facility, as defined, to provide inpatient hospital services or ambulatory care services to subscribers and enrollees of the plan or policyholders and insureds of the insurer from containing a provision that restricts the ability of the plan or insurer to furnish information to subscribers or enrollees of the plan or policyholders or insureds of the insurer concerning the cost range of procedures at the facility or the quality of services performed by the facility. The bill would require that, provided that, among other requirements, the cost informationbeis limited to certain elective, uncomplicated procedures,and be displayed in a specified manner and would prohibit a health care service plan from disclosing negotiated capitation rates or other prepaid arrangements to enrollees or subscribers in either the cost or quality information, except as specified. The bill would require a plan or insurer that furnishes the cost or quality information tothe plan or insurer alsodisclosediscloses the location of its facility cost ranges and quality measurementsto subscribers, enrollees, policyholders, and insureds, and to makeand makes specified disclosures regarding those measurements and the cost information provided. The bill would require plans and insurers to provide, and the plan or insurer provides affected facilities an opportunity to review the information prior to furnishing it to subscribers, enrollees, policyholders, or insureds, as specified, and would also, among other things, require, if the information is data developed and compiled by the plan or insurer, that the information be based on specified guidelines and be updated regularly, as specified. The bill would make a contractual provision inconsistent with the bill's requirements void and unenforceable. Vote: majority. Appropriation: no. Fiscal committee: no. State-mandated local program: no. THE PEOPLE OF THE STATE OF CALIFORNIA DO ENACT AS FOLLOWS: SECTION 1. Section 1367.49 is added to the Health and Safety Code, to read: 1367.49. (a) A contract issued, amended, renewed, or delivered on or after January 1, 2011, by or on behalf of a health care service plan and a health care facility to provide inpatient hospital services or ambulatory care services to subscribers and enrollees of the plan shall not contain any provision that restricts the ability of the health care service plan to furnish information to subscribers or enrollees of the plan concerning the cost range of procedures at the facility or the quality of services performed by thefacility.facility, provided that the fo llowing requirements are satisfied:(b)(1) Information on the cost range of proceduresat a health care facility furnished by a plan to enrollees or subscribers shall be displayed as an episodeis displayed as an episode of care, unless an episode of care is notapplicable, andapplicable. This information may include, but shall not be limited to, applicable diagnostic tests, prescription drugs, hospital days, and medical supplies that are associated with a typical procedure or illness. The information shall be limited to the cost range of elective, uncomplicated procedures performed on patients without malignancy or comorbidity, with a length of stay consistent with the diagnosis-related group assignment.(c) A health care service plan shall(2) The plan does not disclose negotiated capitation rates or other prepaid arrangements in the information described in subdivision (a) that is furnished to enrollees or subscribers. However, if the health care service plan includes in that information allocated capitation payments to a health care facility for an episode of care, the plan and the facility shall consult on an appropriate and reasonable methodology formula.(d)(3) If the information proposed to be furnished to enrollees and subscribers on the quality of services performed by a health care facility is quality of care data that the plan has developed and compiled, all of the following requirementsshall beare satisfied:(1) The information shall be based on nationally recognized evidence- or consensus-based clinical(A) The information is based on consensus-based, or nationally recognized evidence-based, clinical recommendations or guidelines. When available, a plan shall use measures endorsed by the National Quality Forum or other entities nationally recognized for quality or performance review.(2) The plan shall utilize(B) The plan utilizes appropriate risk adjustment factors to account for different characteristics of the population, such as case mix, severity of patient's condition, comorbidities, outlier episodes, and other factors to account for differences in the use of health care resources among health care facilities.(3)(C) The information, and the data used as the basis for that information,shall beare updated regularly, and no less than annually.(4)(D) If the health care service plan is evaluating quality measurements for which it is also furnishing the cost range of procedures to its enrollees or subscribers, itshall linklinks the two together for comparison purposes when appropriate.(e) A health care service plan shall, prior to furnishing the information described in subdivision (a) to its enrollees or subscribers, provide all of the following to the affected health care facility:(4) The plan provides all of the following to the affected health care facility prior to furnishing the information to enrollees or subscribers:(1)(A ) At least 45-days written notice to review the information.(2)(B ) A summary of the criteria and methodology used in the development and evaluation of cost range and quality measurements. This summary shall be sufficiently detailed and reasonably understandable to allow the facility to verify the data against its own records.(3)(C ) An explanation to the facility that it has the right to correct errors and seek review of the data used to measure the quality of services provided at the facility and to provide supplemental information to the plan if the facility finds discrepancies in the data or cost range criteria used by the plan.(4)(D ) A reasonable, prompt, and transparent appeal process. If the facility makes an appeal prior to the expiration of the time period provided underparagraph (1)subparagraph (A) , the health care service plan shall make no material changes to its current information about the facility until the appeal is completed.(5)(E ) Notice of, and an annual update of, the information furnished to enrollees or subscribers on the cost range of procedures at the facility. A plan may satisfy this requirement by providing an electronic copy to the facility or by providing the facility with access to the plan's cost information through an Internet Web site or electronic portal made available by the plan.(f) A health care service plan that furnishes information concerning the cost range of procedures at a health care facility or the quality of services provided by the facility to its subscribers or enrollees shall also disclose the(5) The plan also discloses the following to its subscribers or enrollees:(1)(A) Where the plan's facility cost ranges and quality measurements can be found.(2)(B) That facility cost ranges and quality measurements provided by the plan are only a guide to choosing a facility, that enrollees or subscribers should confer with their existing facility before making a decision, and that these ranges and measurements have a risk of error and should not be the sole basis for selecting a facility.(3)(C) Information explaining the facility quality measurement process, including the basis upon which quality is measured and any limitation of the data used.(4)(D) Reasonable details on the factors and criteria used by the facility quality measurement system, including whether severity cost adjustments have been utilized.(5)(E) How an enrollee or subscriber may register a complaint about, or provide feedback on, the quality measurement system or the cost range information provided by the plan.(g) Any contractural(b) Any contractual provision inconsistent with this section shall be void and unenforceable.(h)(c) For purposes of this section, "health care facility" means a health facility defined in subdivision (a), (b), or (f) of Section 1250.(i)(d) Section 1390 shall not apply for purposes of this section. SEC. 2. Section 10133.64 is added to the Insurance Code, to read: 10133.64. (a) A contract issued, amended, renewed, or delivered on or after January 1, 2011, by or on behalf of a health insurer and a health care facility to provide inpatient hospital services or ambulatory care services to policyholders and insureds of the insurer shall not contain any provision that restricts the ability of the health insurer to furnish information to policyholders or insureds concerning the cost range of procedures at the health care facility or the quality of services provided by thefacility.facility, provided that the following requirements are met:(b)(1 ) Information on the cost range of proceduresat a health care facility furnished by an insurer to policyholders or insureds shall be displayed as anis displayed as an episode of care, unless an episode of care is notapplicable, andapplicable. This information may include, but shall not be limited to, applicable diagnostic tests, prescription drugs, hospital days, and medical supplies that are associated with a typical procedure or illness. The information shall be limited to the cost range of elective, uncomplicated procedures performed on patients without malignancy or comorbidity, with a length of stay consistent with the diagnosis-related group assignment.(c)(2) If the information proposed to be furnished to policyholders or insureds on the quality of services performed by a health care facility is quality of care data that the insurer has developed and compiled, all of the following requirementsshall beare satisfied:(1) The information shall be based on nationally recognized evidence- or consensus-based clinical(A) The information is based on consensus-based, or nationally recognized evidence-based, clinical recommendations or guidelines. When available, an insurer shall use measures endorsed by the National Quality Forum or other entities nationally recognized for quality or performance review.(2) The insurer shall utilize(B) The insurer utilizes appropriate risk adjustment factors to account for different characteristics of the population, such as case mix, severity of patient's condition, comorbidities, outlier episodes, and other factors to account for differences in the use of health care resources among health care facilities.(3)(C) The information, and the data used as the basis for that information,shall beare updated regularly, but no less than annually.(4)(D) If the health insurer is evaluating quality measurements for which it is also furnishing the cost range of procedures to its policyholders or insureds, itshall linklinks the two together for comparison purposes when appropriate.(d) A health insurer shall, prior to furnishing the information described in subdivision (a) to its policyholders or insureds, provide all of the following to the affected health care facility:(3) The insurer provides all of the following to the affected health care facility prior to furnishing the information to policyholders or insureds:(1)(A) At least 45-days written notice to review the information.(2)(B) A summary of the criteria and methodology used in the development and evaluation of cost range and quality measurements. This summary shall be sufficiently detailed and reasonably understandable to allow the facility to verify the data against its own records.(3)(C) An explanation to the facility that it has the right to correct errors and seek review of the data used to measure the quality of services provided at the facility and to provide supplemental information to the insurer if the facility finds discrepancies in the data or cost range criteria used by the insurer.(4)(D) A reasonable, prompt, and transparent appeal process. If the facility makes an appeal prior to the expiration of the time period provided underparagraph (1)subparagraph (A) , the health insurer shall make no material changes to its current information about the facility until the appeal is completed.(5)(E) Notice of, and an annual update of, the information furnished to policyholders or insureds on the cost range of procedures at the facility. A health insurer may satisfy this requirement by providing an electronic copy to the facility or by providing the facility with access to the insurer's cost information through an Internet Web site or electronic portal made available by the insurer.(e) A health insurer that furnishes information concerning the cost range of procedures at a health care facility or the quality of services provided by the facility to its policyholders or insureds shall also disclose the following to its policyholders or insureds:(4) The insurer also discloses the following to its policyholders or insureds:(1)(A) Where the insurer's facility cost ranges and quality measurements can be found.(2)(B) That facility cost ranges and quality measurements provided by the insurer are only a guide to choosing a facility, that policyholders or insureds should confer with their existing facility before making a decision, and that these ranges and measurements have a risk of error and should not be the sole basis for selecting a facility.(3)(C) Information explaining the facility quality measurement process, including the basis upon which quality is measured and any limitation of the data used.(4)(D) Reasonable details on the factors and criteria used by the facility quality measurement system, including whether severity cost adjustments have been utilized.(5)(E) How a policyholder or insured may register a complaint about, or provide feedback on, the quality measurement system or the cost range information provided by the insurer.(f) Any contractural(b) Any contractual provision inconsistent with this section shall be void and unenforceable.(g)(c) For purposes of this section, "health care facility" means a health facility defined in subdivision (a), (b), or (f) of Section 1250 of the Health and Safety Code.