Amended IN Senate May 15, 2018 Amended IN Senate September 08, 2017 Amended IN Senate July 18, 2017 Amended IN Assembly April 20, 2017 Amended IN Assembly March 29, 2017 CALIFORNIA LEGISLATURE 20172018 REGULAR SESSION Assembly Bill No. 1116Introduced by Assembly Member Grayson(Principal coauthors: Assembly Members Bonta, Burke, Cooper, Rodriguez, Rubio, and Wood)February 17, 2017 An act to add Article 7.5 12 (commencing with Section 1029) 1065) to Chapter 4 of Division 8 of the Evidence Code, and to add and repeal Article 21 (commencing with Section 8669) to of Chapter 7 of Division 1 of Title 2 of the Government Code, relating to emergency services. LEGISLATIVE COUNSEL'S DIGESTAB 1116, as amended, Grayson. Peer Support and Crisis Referral Services Act. Pilot Program.Under existing law, the California Emergency Services Act, the Governor is authorized to proclaim a state of emergency, as defined, under specified circumstances. The California Emergency Services Act also authorizes the governing body of a city, county, city and county, or an official designated by ordinance adopted by that governing body, to proclaim a local emergency, as defined. Existing law provides that a person has a privilege to refuse to disclose, and prevent another from disclosing, a confidential communication with specified persons, except in specified circumstances.This bill would would, until January 1, 2024, create the Peer Support and Crisis Referral Services Act. Pilot Program. The bill would, for purposes of the act, define a peer support team as a local critical incident response team composed of individuals from emergency services professions, emergency medical services, service personnel, as defined, hospital staff, clergy, and educators who have been appointed to the team by a Peer Support Labor-Management Committee, as defined, and who have completed a peer support training course developed and delivered by the Office of Emergency Services, the California Firefighter Joint Apprenticeship Committee, Committee or the Commission on Correctional Peace Officer Standards and Training, as specified. The bill would provide that a communication made by emergency service personnel to or a peer support team member while the emergency service personnel receives peer support team member provides peer support services, as defined, is confidential and shall not be disclosed in a civil or administrative proceeding, except as specified. civil, administrative, or arbitration proceeding. Notwithstanding that prohibition, the bill would authorize the disclosure of that communication under limited circumstances, including, among others, when disclosure is reasonably believed to be necessary to prevent death, substantial bodily harm, or commission of a crime, or when disclosure is reasonably believed to be required pursuant to the peer support policy, as specified. The bill would also provide that, except for an action for medical malpractice, a peer support team or a peer support team member providing peer support services as a member of a peer support team is not liable for damages, as specified, relating to the teams or team members an act, error, or omission in performing peer support services, unless the act, error, or omission constitutes gross negligence or intentional misconduct. The bill would further provide that a communication made by emergency service personnel to a crisis hotline or crisis referral service, as defined, is confidential and shall not be disclosed in a civil or administrative civil, administrative, or arbitration proceeding, except as specified.Existing law provides that a person has a privilege to refuse to disclose, and prevent another from disclosing, a confidential communication with specified persons, except in specified circumstances.This bill would establish a privilege for a communication between an individual employed as emergency service personnel and a peer support team member or a person or volunteer staffing a crisis hotline or crisis referral service for emergency service personnel for the purposes of a noncriminal proceeding, as specified.Digest Key Vote: MAJORITY Appropriation: NO Fiscal Committee: YES Local Program: NO Bill TextThe people of the State of California do enact as follows:SECTION 1. The Legislature finds and declares all of the following:(a) Emergency service personnel Correctional peace officers, parole officers, and firefighters frequently respond to traumatic incidents and dangerous circumstances, including, but not limited to, fires, stabbings, gun battles and shootings, domestic violence, terrorist acts, riots, automobile accidents, airplane crashes, and earthquakes. earthquakes, and other gruesome scenes that have a profound impact on the mental health of these professionals. They are exposed to harmful substances, such as blood, urine, and vomit. They witness grave injuries, death, and grief. They are frequently placed in harms way, with significant risk of bodily harm or physical assault while performing the duties of their jobs.(b) The traumatic and unpredictable nature of emergency services these professions results in a high-stress working environment that can take an overwhelming mental, emotional, and physical toll on personnel. Chronic exposure to traumatic events and critical incidents increases the risk for post-traumatic stress and other stress-induced symptoms. injuries.(c) While most emergency service personnel correctional peace officers, parole officers, and firefighters survive the traumas of their jobs, sadly, many experience the impacts of occupational stressors when off duty. The psychological and emotional stress of their professions can have a detrimental impact long after their shift is over.(d) Such trauma-related injuries can become overwhelming, manifesting in post-traumatic stress, which results in substance abuse, use disorders and even, tragically, suicide. The fire service, as an example, is four times more likely to experience a suicide than a traditional death in the line of duty in any year.(e) Similar to military personnel, Californias emergency service personnel and first responders correctional peace officers, parole officers, and firefighters face unique and uniquely dangerous risks in their mission to keep the public safe. These professionals rely on each other for survival while placing their lives on the line every day to protect the communities they serve.(f) The culture of emergency services has often inhibited its personnel from asking for assistance in battling their psychological stress for fear it will cause ridicule, shame, or adverse job action.(g) California has a responsibility to ensure that its emergency service and public safety agencies are equipped with the tools necessary for assisting emergency service personnel in mitigating to assist correctional peace officers, parole officers, and firefighters to mitigate the occupational stress that they incur experience as a result of performing their job duties and protecting the public.(h) It is, therefore, the intent of the Legislature in enacting this act the Peer Support and Crisis Referral Services Pilot Program to enable critically needed, confidential peer support and crisis referral services for Californias emergency service personnel. correctional peace officers, parole officers, and firefighters.(i) It is the intent of the Legislature in enacting the Peer Support and Crisis Referral Services Pilot Program that a confidential communication made by emergency service personnel, a peer support team member, or crisis referral service staff remain confidential after the repeal of the pilot program.SEC. 2.Article 7.5 (commencing with Section 1029) is added to Chapter 4 of Division 8 of the Evidence Code, to read:7.5.Emergency Service Personnel Privilege1029.(a)A communication between an individual employed as emergency service personnel, as defined in subdivision (d) of Section 8669.1 of the Government Code, and a peer support team member, as defined in subdivision (g) of Section 8669.1 of the Government Code, shall be privileged for purposes of a noncriminal proceeding to the same extent, and subject to the same limitations, as a communication between a patient and a psychotherapist described in subdivisions (b), (d), and (e) of Section 1010.(b)A communication between an individual employed as emergency service personnel, as defined in subdivision (d) of Section 8669.1 of the Government Code, and a person or volunteer staffing a crisis hotline or crisis referral service for emergency service personnel pursuant to Section 8669.5 of the Government Code, shall be privileged for purposes of a noncriminal proceeding to the same extent, and subject to the same limitations, as a communication between a patient and a psychotherapist described in subdivisions (b), (d), and (e) of Section 1010.SEC. 2. Article 12 (commencing with Section 1065) is added to Chapter 4 of Division 8 of the Evidence Code, to read: Article 12. Emergency Service Personnel1065. (a) A communication made by emergency service personnel or a peer support team member while the peer support team member provides peer support services is confidential and shall not be disclosed in a civil, administrative, or arbitration proceeding.(b) A communication made by emergency service personnel to a crisis hotline or crisis referral service is confidential and shall not be disclosed in a civil, administrative, or arbitration proceeding.(c) For purposes of this section:(1) Crisis referral service includes all public or private organizations that advise employees and volunteers of agencies employing emergency service personnel about consultation and treatment resources for personal problems, including mental health issues, chemical dependency, domestic violence, gambling, financial problems, and other personal crises.(2) Emergency service personnel means a correctional peace officer or parole officer, as defined in Section 830.5 of the Penal Code and employed by the Department of Corrections and Rehabilitation, or a firefighter, paramedic, emergency medical technician, or dispatcher employed by the state or a city, county, city and county, district, or other political subdivision of the state.(3) Peer support team member means an individual who is a member of a peer support team and is specially trained to provide peer support services as a member of a peer support team.(4) Peer support services include services provided by a peer support team or a peer support team member to emergency service personnel affected by a critical incident or the accumulation of witnessing multiple incidents. Peer support services assist emergency service personnel affected by a critical incident in coping with critical incident stress or mitigating reactions to critical incident stress to prevent post-traumatic stress injuries.(d) This section shall become operative on January 1, 2024, and shall only apply to communications made by emergency service personnel or a peer support team member, or by emergency service personnel to a crisis hotline or crisis referral service, between January 1, 2019, and January 1, 2024, pursuant to the former Peer Support and Crisis Referral Services Pilot Program established pursuant to former Article 21 (commencing with Section 8669) of Chapter 7 of Division 1 of Title 2 of the Government Code.SEC. 3. Article 21 (commencing with Section 8669) is added to Chapter 7 of Division 1 of Title 2 of the Government Code, to read: Article 21. Peer Support and Crisis Referral Services Act Pilot Program8669. This article shall be known, and may be cited, as the Peer Support and Crisis Referral Services Act. Pilot Program.8669.1. For purposes of this article, the following terms have the following meanings:(a) Communication means all oral communications, information, notes, records, and reports made by emergency service personnel, a peer support team member, or crisis referral service staff, and arising from the delivery of peer support services or crisis referral services.(a)(b) Crisis referral services include all public or private organizations that advise employees and volunteers of agencies employing emergency service personnel about consultation and treatment sources resources for personal problems, including mental health issues, chemical dependency, domestic violence, gambling, financial problems, and other personal crises.(b)(c) Critical incident means an actual or perceived event or situation that involves crisis, disaster, trauma, or emergency.(c)(d) Critical incident stress means the acute or cumulative psychological stress or trauma that emergency service personnel may experience in providing emergency services in response to a critical incident. The stress or trauma is an unusually strong emotional, cognitive, behavioral, or physical reaction that may interfere with normal functioning, functioning and could lead to post-traumatic stress injuries, including, but not limited to, one or more of the following:(1) Physical and emotional illness.(2) Failure of usual coping mechanisms.(3) Loss of interest in the job or normal life activities.(4) Personality changes.(5) Loss of ability to function.(6) Psychological disruption of personal life, including his or her relationship with a spouse, child, or friend.(d)(e) Emergency service personnel means an individual who provides emergency response services, including a law enforcement officer, correctional officer, probation officer, juvenile detention officer, a correctional peace officer or parole officer, as defined in Section 830.5 of the Penal Code and employed by the Department of Corrections and Rehabilitation, or a firefighter, paramedic, emergency medical technician, dispatcher, emergency response communication employee, or rescue service personnel. or dispatcher employed by the state or a city, county, city and county, district, or other political subdivision of the state. (e)(f) Peer support services include services provided by a peer support team or a peer support team member to emergency service personnel affected by a critical incident or the accumulation of witnessing multiple incidents. Peer support services assist emergency service personnel affected by a critical incident in coping with critical incident stress or mitigating reactions to critical incident stress. stress to prevent post-traumatic stress injuries. Peer support services include one or more all of the following:(1) Precrisis education.(2) Critical incident stress defusings.(3) Critical incident stress debriefings.(4) On-scene support services.(5) One-on-one support services.(6) Consultation.(7) Referral services.(8) Confidentiality obligations.(9) The impact of toxic stress on health and well-being.(10) Grief support.(11) Substance abuse identification and approaches.(12) Active listening skills.(g) Peer Support Labor-Management Committee means a committee, created by an employer with a peer support program, composed of an equal number of representatives of the employer and the employees. The members of the committee who are employees shall be appointed by the employee organization that represents the majority of the participants in the peer support program.(h) Peer support program means a program to deliver peer support services to an agencys employees consistent with this article and governed by peer support policies established by the Peer Support Labor-Management Committee.(f)(i) Peer support team means a local critical incident response team composed of individuals from emergency services professions, emergency medical services, emergency service personnel, hospital staff, clergy, and educators who have completed a peer support training course developed by the Office of Emergency Services, the California Firefighter Joint Apprenticeship Committee, or the Commission on Correctional Peace Officer Standards and Training, as described in Section 8669.4. and delivered pursuant to Section 8669.4, and who have been appointed to the team by a Peer Support Labor-Management Committee. (g)(j) Peer support team member means an individual who is a member of a peer support team and is specially trained to provide peer support services as a member of a peer support team.8669.2. (a) Except as otherwise provided in this section, a A communication made by emergency service personnel to or a peer support team member while the emergency service personnel receives peer support team member provides peer support services is confidential and shall not be disclosed in a civil or administrative civil, administrative, or arbitration proceeding. A record kept by a peer support team member relating to the provision of peer support services to emergency service personnel by the peer support team or a peer support team member is confidential and is not subject to subpoena, discovery, or introduction into evidence in a civil or administrative proceeding.(b) A communication or record described in subdivision (a) is not confidential if any of Notwithstanding subdivision (a), a communication described in subdivision (a) may only be disclosed under the following circumstances exist: circumstances: (1) The peer support team member reasonably must make an appropriate referral of the emergency service personnel to, or consult about the emergency service personnel with, another member of the peer support team or an appropriate licensed or clinical professional associated with the peer support team.(2) Revealing the communication by the emergency service personnel may prevent reasonably certain The peer support team member reasonably believes that disclosure is necessary to prevent death, substantial bodily harm, or commission of a crime.(3) The peer support team member reasonably believes that disclosure is necessary pursuant to the peer support policies established by the Peer Support Labor-Management Committee. The peer support policies shall address instances in which an admission by emergency services personnel to a peer support team member, while the peer support team member provides peer support services, raises concerns of substantial bodily harm to another individual.(3)(4) The emergency service personnel or the legal representative of the emergency service personnel expressly agrees in writing that the emergency service personnel communication is not confidential. may be disclosed.(c) If the confidentiality of a communication is removed under disclosed pursuant to paragraph (1) or (2) (1), (2), or (3) of subdivision (b), the a peer support team member shall notify the emergency service personnel of the removal disclosure in writing.8669.3. (a) Except as otherwise provided in subdivision (b), emergency service personnel who provide peer support services as a member of a peer support team and have completed a training course described in Section 8669.4 shall not be liable for damages, including personal injury, wrongful death, property damage, or other loss related to an act, error, or omission in performing peer support services, unless the act, error, or omission constitutes gross negligence or intentional misconduct.(b) Subdivision (a) does not apply to an action for medical malpractice.8669.4. (a) (1) The Office of Emergency Services shall contract with the California Firefighter Joint Apprenticeship Committee to develop and deliver a fire service-specific peer support training course that each a peer support team member must shall complete to provide peer support services for firefighters and to be eligible for the protections of this article. The course shall include topics on peer support and stress management, including, but not limited to, all of the following:(1)Precrisis education.(2)Critical incident stress defusings.(3)Critical incident stress debriefings.(4)On-scene support services.(5)One-on-one support services.(6)Consultation.(7)Referral services.(8)Confidentiality obligations.(9)The impact of toxic stress on health and well-being.(10)Grief support.(11)Substance abuse identification and approaches.(12)Active listening skills.(b)(1)Notwithstanding subdivision (a), the Office of Emergency Services shall contract with the California Firefighter Joint Apprenticeship Committee to develop and deliver a fire service-specific peer support training course for a peer support team member who will provide peer support services for firefighters and other fire service emergency response personnel.(2) This The fire service-specific peer support training course shall be developed by the California Firefighter Joint Apprenticeship Committee in consultation with individuals and organizations knowledgeable about fire service first responder peer support services. The(3) The fire service-specific peer support training course shall include include, but shall not be limited to, topics on peer support and stress management, including, but not limited to, all of the following: services as identified in subdivision (f) of Section 8669.1.(A)Precrisis education.(B)Critical incident stress defusings.(C)Critical incident stress debriefings.(D)On-scene support services.(E)One-on-one support services.(F)Consultation.(G)Referral services.(H)Confidentiality obligations.(I)The impact of toxic stress on health and well-being.(J)Grief support.(K)Substance abuse identification and approaches.(L)Active listening skills.(3)(4) The contract shall provide for the delivery of training by the California Firefighter Joint Apprenticeship Committee through contracts with state, local, and regional public fire agencies.(c)(1)Notwithstanding subdivision (a), the(b) (1) The Commission on Correctional Peace Officer Standards and Trainings Training shall develop and deliver a peer support training course for a that an emergency service personnel peer support team member who will be operating in correctional facilities such as the state prison or a county jail. correctional system, including youth and adult correctional facilities, shall complete to be eligible for the protections of this article.(2) This The peer support training course shall include include, but shall not be limited to, topics on peer support and stress management, including, but not limited to, all of the following: services as identified in subdivision (f) of Section 8669.1.(A)Precrisis education.(B)Critical incident stress defusings.(C)Critical incident stress debriefings.(D)On-scene support services.(E)One-on-one support services.(F)Consultation.(G)Referral services.(H)Confidentiality obligations.(I)The impact of toxic stress on health and well-being.(J)Grief support.(K)Substance abuse identification and approaches.(L)Active listening skills.8669.5. (a) Except as otherwise provided in this section, a communication made by emergency service personnel to a crisis hotline or crisis referral service is confidential and shall not be disclosed in a civil or administrative civil, administrative, or arbitration proceeding.(b) A Notwithstanding subdivision (a), a crisis hotline or crisis referral service may reveal only disclose confidential information communicated by emergency service personnel to prevent reasonably certain death, substantial bodily harm, or commission of a crime.8669.6. This article shall remain in effect only until January 1, 2024, and as of that date is repealed. Amended IN Senate May 15, 2018 Amended IN Senate September 08, 2017 Amended IN Senate July 18, 2017 Amended IN Assembly April 20, 2017 Amended IN Assembly March 29, 2017 CALIFORNIA LEGISLATURE 20172018 REGULAR SESSION Assembly Bill No. 1116Introduced by Assembly Member Grayson(Principal coauthors: Assembly Members Bonta, Burke, Cooper, Rodriguez, Rubio, and Wood)February 17, 2017 An act to add Article 7.5 12 (commencing with Section 1029) 1065) to Chapter 4 of Division 8 of the Evidence Code, and to add and repeal Article 21 (commencing with Section 8669) to of Chapter 7 of Division 1 of Title 2 of the Government Code, relating to emergency services. LEGISLATIVE COUNSEL'S DIGESTAB 1116, as amended, Grayson. Peer Support and Crisis Referral Services Act. Pilot Program.Under existing law, the California Emergency Services Act, the Governor is authorized to proclaim a state of emergency, as defined, under specified circumstances. The California Emergency Services Act also authorizes the governing body of a city, county, city and county, or an official designated by ordinance adopted by that governing body, to proclaim a local emergency, as defined. Existing law provides that a person has a privilege to refuse to disclose, and prevent another from disclosing, a confidential communication with specified persons, except in specified circumstances.This bill would would, until January 1, 2024, create the Peer Support and Crisis Referral Services Act. Pilot Program. The bill would, for purposes of the act, define a peer support team as a local critical incident response team composed of individuals from emergency services professions, emergency medical services, service personnel, as defined, hospital staff, clergy, and educators who have been appointed to the team by a Peer Support Labor-Management Committee, as defined, and who have completed a peer support training course developed and delivered by the Office of Emergency Services, the California Firefighter Joint Apprenticeship Committee, Committee or the Commission on Correctional Peace Officer Standards and Training, as specified. The bill would provide that a communication made by emergency service personnel to or a peer support team member while the emergency service personnel receives peer support team member provides peer support services, as defined, is confidential and shall not be disclosed in a civil or administrative proceeding, except as specified. civil, administrative, or arbitration proceeding. Notwithstanding that prohibition, the bill would authorize the disclosure of that communication under limited circumstances, including, among others, when disclosure is reasonably believed to be necessary to prevent death, substantial bodily harm, or commission of a crime, or when disclosure is reasonably believed to be required pursuant to the peer support policy, as specified. The bill would also provide that, except for an action for medical malpractice, a peer support team or a peer support team member providing peer support services as a member of a peer support team is not liable for damages, as specified, relating to the teams or team members an act, error, or omission in performing peer support services, unless the act, error, or omission constitutes gross negligence or intentional misconduct. The bill would further provide that a communication made by emergency service personnel to a crisis hotline or crisis referral service, as defined, is confidential and shall not be disclosed in a civil or administrative civil, administrative, or arbitration proceeding, except as specified.Existing law provides that a person has a privilege to refuse to disclose, and prevent another from disclosing, a confidential communication with specified persons, except in specified circumstances.This bill would establish a privilege for a communication between an individual employed as emergency service personnel and a peer support team member or a person or volunteer staffing a crisis hotline or crisis referral service for emergency service personnel for the purposes of a noncriminal proceeding, as specified.Digest Key Vote: MAJORITY Appropriation: NO Fiscal Committee: YES Local Program: NO Amended IN Senate May 15, 2018 Amended IN Senate September 08, 2017 Amended IN Senate July 18, 2017 Amended IN Assembly April 20, 2017 Amended IN Assembly March 29, 2017 Amended IN Senate May 15, 2018 Amended IN Senate September 08, 2017 Amended IN Senate July 18, 2017 Amended IN Assembly April 20, 2017 Amended IN Assembly March 29, 2017 CALIFORNIA LEGISLATURE 20172018 REGULAR SESSION Assembly Bill No. 1116 Introduced by Assembly Member Grayson(Principal coauthors: Assembly Members Bonta, Burke, Cooper, Rodriguez, Rubio, and Wood)February 17, 2017 Introduced by Assembly Member Grayson(Principal coauthors: Assembly Members Bonta, Burke, Cooper, Rodriguez, Rubio, and Wood) February 17, 2017 An act to add Article 7.5 12 (commencing with Section 1029) 1065) to Chapter 4 of Division 8 of the Evidence Code, and to add and repeal Article 21 (commencing with Section 8669) to of Chapter 7 of Division 1 of Title 2 of the Government Code, relating to emergency services. LEGISLATIVE COUNSEL'S DIGEST ## LEGISLATIVE COUNSEL'S DIGEST AB 1116, as amended, Grayson. Peer Support and Crisis Referral Services Act. Pilot Program. Under existing law, the California Emergency Services Act, the Governor is authorized to proclaim a state of emergency, as defined, under specified circumstances. The California Emergency Services Act also authorizes the governing body of a city, county, city and county, or an official designated by ordinance adopted by that governing body, to proclaim a local emergency, as defined. Existing law provides that a person has a privilege to refuse to disclose, and prevent another from disclosing, a confidential communication with specified persons, except in specified circumstances.This bill would would, until January 1, 2024, create the Peer Support and Crisis Referral Services Act. Pilot Program. The bill would, for purposes of the act, define a peer support team as a local critical incident response team composed of individuals from emergency services professions, emergency medical services, service personnel, as defined, hospital staff, clergy, and educators who have been appointed to the team by a Peer Support Labor-Management Committee, as defined, and who have completed a peer support training course developed and delivered by the Office of Emergency Services, the California Firefighter Joint Apprenticeship Committee, Committee or the Commission on Correctional Peace Officer Standards and Training, as specified. The bill would provide that a communication made by emergency service personnel to or a peer support team member while the emergency service personnel receives peer support team member provides peer support services, as defined, is confidential and shall not be disclosed in a civil or administrative proceeding, except as specified. civil, administrative, or arbitration proceeding. Notwithstanding that prohibition, the bill would authorize the disclosure of that communication under limited circumstances, including, among others, when disclosure is reasonably believed to be necessary to prevent death, substantial bodily harm, or commission of a crime, or when disclosure is reasonably believed to be required pursuant to the peer support policy, as specified. The bill would also provide that, except for an action for medical malpractice, a peer support team or a peer support team member providing peer support services as a member of a peer support team is not liable for damages, as specified, relating to the teams or team members an act, error, or omission in performing peer support services, unless the act, error, or omission constitutes gross negligence or intentional misconduct. The bill would further provide that a communication made by emergency service personnel to a crisis hotline or crisis referral service, as defined, is confidential and shall not be disclosed in a civil or administrative civil, administrative, or arbitration proceeding, except as specified.Existing law provides that a person has a privilege to refuse to disclose, and prevent another from disclosing, a confidential communication with specified persons, except in specified circumstances.This bill would establish a privilege for a communication between an individual employed as emergency service personnel and a peer support team member or a person or volunteer staffing a crisis hotline or crisis referral service for emergency service personnel for the purposes of a noncriminal proceeding, as specified. Under existing law, the California Emergency Services Act, the Governor is authorized to proclaim a state of emergency, as defined, under specified circumstances. The California Emergency Services Act also authorizes the governing body of a city, county, city and county, or an official designated by ordinance adopted by that governing body, to proclaim a local emergency, as defined. Existing law provides that a person has a privilege to refuse to disclose, and prevent another from disclosing, a confidential communication with specified persons, except in specified circumstances. This bill would would, until January 1, 2024, create the Peer Support and Crisis Referral Services Act. Pilot Program. The bill would, for purposes of the act, define a peer support team as a local critical incident response team composed of individuals from emergency services professions, emergency medical services, service personnel, as defined, hospital staff, clergy, and educators who have been appointed to the team by a Peer Support Labor-Management Committee, as defined, and who have completed a peer support training course developed and delivered by the Office of Emergency Services, the California Firefighter Joint Apprenticeship Committee, Committee or the Commission on Correctional Peace Officer Standards and Training, as specified. The bill would provide that a communication made by emergency service personnel to or a peer support team member while the emergency service personnel receives peer support team member provides peer support services, as defined, is confidential and shall not be disclosed in a civil or administrative proceeding, except as specified. civil, administrative, or arbitration proceeding. Notwithstanding that prohibition, the bill would authorize the disclosure of that communication under limited circumstances, including, among others, when disclosure is reasonably believed to be necessary to prevent death, substantial bodily harm, or commission of a crime, or when disclosure is reasonably believed to be required pursuant to the peer support policy, as specified. The bill would also provide that, except for an action for medical malpractice, a peer support team or a peer support team member providing peer support services as a member of a peer support team is not liable for damages, as specified, relating to the teams or team members an act, error, or omission in performing peer support services, unless the act, error, or omission constitutes gross negligence or intentional misconduct. The bill would further provide that a communication made by emergency service personnel to a crisis hotline or crisis referral service, as defined, is confidential and shall not be disclosed in a civil or administrative civil, administrative, or arbitration proceeding, except as specified. Existing law provides that a person has a privilege to refuse to disclose, and prevent another from disclosing, a confidential communication with specified persons, except in specified circumstances. This bill would establish a privilege for a communication between an individual employed as emergency service personnel and a peer support team member or a person or volunteer staffing a crisis hotline or crisis referral service for emergency service personnel for the purposes of a noncriminal proceeding, as specified. ## Digest Key ## Bill Text The people of the State of California do enact as follows:SECTION 1. The Legislature finds and declares all of the following:(a) Emergency service personnel Correctional peace officers, parole officers, and firefighters frequently respond to traumatic incidents and dangerous circumstances, including, but not limited to, fires, stabbings, gun battles and shootings, domestic violence, terrorist acts, riots, automobile accidents, airplane crashes, and earthquakes. earthquakes, and other gruesome scenes that have a profound impact on the mental health of these professionals. They are exposed to harmful substances, such as blood, urine, and vomit. They witness grave injuries, death, and grief. They are frequently placed in harms way, with significant risk of bodily harm or physical assault while performing the duties of their jobs.(b) The traumatic and unpredictable nature of emergency services these professions results in a high-stress working environment that can take an overwhelming mental, emotional, and physical toll on personnel. Chronic exposure to traumatic events and critical incidents increases the risk for post-traumatic stress and other stress-induced symptoms. injuries.(c) While most emergency service personnel correctional peace officers, parole officers, and firefighters survive the traumas of their jobs, sadly, many experience the impacts of occupational stressors when off duty. The psychological and emotional stress of their professions can have a detrimental impact long after their shift is over.(d) Such trauma-related injuries can become overwhelming, manifesting in post-traumatic stress, which results in substance abuse, use disorders and even, tragically, suicide. The fire service, as an example, is four times more likely to experience a suicide than a traditional death in the line of duty in any year.(e) Similar to military personnel, Californias emergency service personnel and first responders correctional peace officers, parole officers, and firefighters face unique and uniquely dangerous risks in their mission to keep the public safe. These professionals rely on each other for survival while placing their lives on the line every day to protect the communities they serve.(f) The culture of emergency services has often inhibited its personnel from asking for assistance in battling their psychological stress for fear it will cause ridicule, shame, or adverse job action.(g) California has a responsibility to ensure that its emergency service and public safety agencies are equipped with the tools necessary for assisting emergency service personnel in mitigating to assist correctional peace officers, parole officers, and firefighters to mitigate the occupational stress that they incur experience as a result of performing their job duties and protecting the public.(h) It is, therefore, the intent of the Legislature in enacting this act the Peer Support and Crisis Referral Services Pilot Program to enable critically needed, confidential peer support and crisis referral services for Californias emergency service personnel. correctional peace officers, parole officers, and firefighters.(i) It is the intent of the Legislature in enacting the Peer Support and Crisis Referral Services Pilot Program that a confidential communication made by emergency service personnel, a peer support team member, or crisis referral service staff remain confidential after the repeal of the pilot program.SEC. 2.Article 7.5 (commencing with Section 1029) is added to Chapter 4 of Division 8 of the Evidence Code, to read:7.5.Emergency Service Personnel Privilege1029.(a)A communication between an individual employed as emergency service personnel, as defined in subdivision (d) of Section 8669.1 of the Government Code, and a peer support team member, as defined in subdivision (g) of Section 8669.1 of the Government Code, shall be privileged for purposes of a noncriminal proceeding to the same extent, and subject to the same limitations, as a communication between a patient and a psychotherapist described in subdivisions (b), (d), and (e) of Section 1010.(b)A communication between an individual employed as emergency service personnel, as defined in subdivision (d) of Section 8669.1 of the Government Code, and a person or volunteer staffing a crisis hotline or crisis referral service for emergency service personnel pursuant to Section 8669.5 of the Government Code, shall be privileged for purposes of a noncriminal proceeding to the same extent, and subject to the same limitations, as a communication between a patient and a psychotherapist described in subdivisions (b), (d), and (e) of Section 1010.SEC. 2. Article 12 (commencing with Section 1065) is added to Chapter 4 of Division 8 of the Evidence Code, to read: Article 12. Emergency Service Personnel1065. (a) A communication made by emergency service personnel or a peer support team member while the peer support team member provides peer support services is confidential and shall not be disclosed in a civil, administrative, or arbitration proceeding.(b) A communication made by emergency service personnel to a crisis hotline or crisis referral service is confidential and shall not be disclosed in a civil, administrative, or arbitration proceeding.(c) For purposes of this section:(1) Crisis referral service includes all public or private organizations that advise employees and volunteers of agencies employing emergency service personnel about consultation and treatment resources for personal problems, including mental health issues, chemical dependency, domestic violence, gambling, financial problems, and other personal crises.(2) Emergency service personnel means a correctional peace officer or parole officer, as defined in Section 830.5 of the Penal Code and employed by the Department of Corrections and Rehabilitation, or a firefighter, paramedic, emergency medical technician, or dispatcher employed by the state or a city, county, city and county, district, or other political subdivision of the state.(3) Peer support team member means an individual who is a member of a peer support team and is specially trained to provide peer support services as a member of a peer support team.(4) Peer support services include services provided by a peer support team or a peer support team member to emergency service personnel affected by a critical incident or the accumulation of witnessing multiple incidents. Peer support services assist emergency service personnel affected by a critical incident in coping with critical incident stress or mitigating reactions to critical incident stress to prevent post-traumatic stress injuries.(d) This section shall become operative on January 1, 2024, and shall only apply to communications made by emergency service personnel or a peer support team member, or by emergency service personnel to a crisis hotline or crisis referral service, between January 1, 2019, and January 1, 2024, pursuant to the former Peer Support and Crisis Referral Services Pilot Program established pursuant to former Article 21 (commencing with Section 8669) of Chapter 7 of Division 1 of Title 2 of the Government Code.SEC. 3. Article 21 (commencing with Section 8669) is added to Chapter 7 of Division 1 of Title 2 of the Government Code, to read: Article 21. Peer Support and Crisis Referral Services Act Pilot Program8669. This article shall be known, and may be cited, as the Peer Support and Crisis Referral Services Act. Pilot Program.8669.1. For purposes of this article, the following terms have the following meanings:(a) Communication means all oral communications, information, notes, records, and reports made by emergency service personnel, a peer support team member, or crisis referral service staff, and arising from the delivery of peer support services or crisis referral services.(a)(b) Crisis referral services include all public or private organizations that advise employees and volunteers of agencies employing emergency service personnel about consultation and treatment sources resources for personal problems, including mental health issues, chemical dependency, domestic violence, gambling, financial problems, and other personal crises.(b)(c) Critical incident means an actual or perceived event or situation that involves crisis, disaster, trauma, or emergency.(c)(d) Critical incident stress means the acute or cumulative psychological stress or trauma that emergency service personnel may experience in providing emergency services in response to a critical incident. The stress or trauma is an unusually strong emotional, cognitive, behavioral, or physical reaction that may interfere with normal functioning, functioning and could lead to post-traumatic stress injuries, including, but not limited to, one or more of the following:(1) Physical and emotional illness.(2) Failure of usual coping mechanisms.(3) Loss of interest in the job or normal life activities.(4) Personality changes.(5) Loss of ability to function.(6) Psychological disruption of personal life, including his or her relationship with a spouse, child, or friend.(d)(e) Emergency service personnel means an individual who provides emergency response services, including a law enforcement officer, correctional officer, probation officer, juvenile detention officer, a correctional peace officer or parole officer, as defined in Section 830.5 of the Penal Code and employed by the Department of Corrections and Rehabilitation, or a firefighter, paramedic, emergency medical technician, dispatcher, emergency response communication employee, or rescue service personnel. or dispatcher employed by the state or a city, county, city and county, district, or other political subdivision of the state. (e)(f) Peer support services include services provided by a peer support team or a peer support team member to emergency service personnel affected by a critical incident or the accumulation of witnessing multiple incidents. Peer support services assist emergency service personnel affected by a critical incident in coping with critical incident stress or mitigating reactions to critical incident stress. stress to prevent post-traumatic stress injuries. Peer support services include one or more all of the following:(1) Precrisis education.(2) Critical incident stress defusings.(3) Critical incident stress debriefings.(4) On-scene support services.(5) One-on-one support services.(6) Consultation.(7) Referral services.(8) Confidentiality obligations.(9) The impact of toxic stress on health and well-being.(10) Grief support.(11) Substance abuse identification and approaches.(12) Active listening skills.(g) Peer Support Labor-Management Committee means a committee, created by an employer with a peer support program, composed of an equal number of representatives of the employer and the employees. The members of the committee who are employees shall be appointed by the employee organization that represents the majority of the participants in the peer support program.(h) Peer support program means a program to deliver peer support services to an agencys employees consistent with this article and governed by peer support policies established by the Peer Support Labor-Management Committee.(f)(i) Peer support team means a local critical incident response team composed of individuals from emergency services professions, emergency medical services, emergency service personnel, hospital staff, clergy, and educators who have completed a peer support training course developed by the Office of Emergency Services, the California Firefighter Joint Apprenticeship Committee, or the Commission on Correctional Peace Officer Standards and Training, as described in Section 8669.4. and delivered pursuant to Section 8669.4, and who have been appointed to the team by a Peer Support Labor-Management Committee. (g)(j) Peer support team member means an individual who is a member of a peer support team and is specially trained to provide peer support services as a member of a peer support team.8669.2. (a) Except as otherwise provided in this section, a A communication made by emergency service personnel to or a peer support team member while the emergency service personnel receives peer support team member provides peer support services is confidential and shall not be disclosed in a civil or administrative civil, administrative, or arbitration proceeding. A record kept by a peer support team member relating to the provision of peer support services to emergency service personnel by the peer support team or a peer support team member is confidential and is not subject to subpoena, discovery, or introduction into evidence in a civil or administrative proceeding.(b) A communication or record described in subdivision (a) is not confidential if any of Notwithstanding subdivision (a), a communication described in subdivision (a) may only be disclosed under the following circumstances exist: circumstances: (1) The peer support team member reasonably must make an appropriate referral of the emergency service personnel to, or consult about the emergency service personnel with, another member of the peer support team or an appropriate licensed or clinical professional associated with the peer support team.(2) Revealing the communication by the emergency service personnel may prevent reasonably certain The peer support team member reasonably believes that disclosure is necessary to prevent death, substantial bodily harm, or commission of a crime.(3) The peer support team member reasonably believes that disclosure is necessary pursuant to the peer support policies established by the Peer Support Labor-Management Committee. The peer support policies shall address instances in which an admission by emergency services personnel to a peer support team member, while the peer support team member provides peer support services, raises concerns of substantial bodily harm to another individual.(3)(4) The emergency service personnel or the legal representative of the emergency service personnel expressly agrees in writing that the emergency service personnel communication is not confidential. may be disclosed.(c) If the confidentiality of a communication is removed under disclosed pursuant to paragraph (1) or (2) (1), (2), or (3) of subdivision (b), the a peer support team member shall notify the emergency service personnel of the removal disclosure in writing.8669.3. (a) Except as otherwise provided in subdivision (b), emergency service personnel who provide peer support services as a member of a peer support team and have completed a training course described in Section 8669.4 shall not be liable for damages, including personal injury, wrongful death, property damage, or other loss related to an act, error, or omission in performing peer support services, unless the act, error, or omission constitutes gross negligence or intentional misconduct.(b) Subdivision (a) does not apply to an action for medical malpractice.8669.4. (a) (1) The Office of Emergency Services shall contract with the California Firefighter Joint Apprenticeship Committee to develop and deliver a fire service-specific peer support training course that each a peer support team member must shall complete to provide peer support services for firefighters and to be eligible for the protections of this article. The course shall include topics on peer support and stress management, including, but not limited to, all of the following:(1)Precrisis education.(2)Critical incident stress defusings.(3)Critical incident stress debriefings.(4)On-scene support services.(5)One-on-one support services.(6)Consultation.(7)Referral services.(8)Confidentiality obligations.(9)The impact of toxic stress on health and well-being.(10)Grief support.(11)Substance abuse identification and approaches.(12)Active listening skills.(b)(1)Notwithstanding subdivision (a), the Office of Emergency Services shall contract with the California Firefighter Joint Apprenticeship Committee to develop and deliver a fire service-specific peer support training course for a peer support team member who will provide peer support services for firefighters and other fire service emergency response personnel.(2) This The fire service-specific peer support training course shall be developed by the California Firefighter Joint Apprenticeship Committee in consultation with individuals and organizations knowledgeable about fire service first responder peer support services. The(3) The fire service-specific peer support training course shall include include, but shall not be limited to, topics on peer support and stress management, including, but not limited to, all of the following: services as identified in subdivision (f) of Section 8669.1.(A)Precrisis education.(B)Critical incident stress defusings.(C)Critical incident stress debriefings.(D)On-scene support services.(E)One-on-one support services.(F)Consultation.(G)Referral services.(H)Confidentiality obligations.(I)The impact of toxic stress on health and well-being.(J)Grief support.(K)Substance abuse identification and approaches.(L)Active listening skills.(3)(4) The contract shall provide for the delivery of training by the California Firefighter Joint Apprenticeship Committee through contracts with state, local, and regional public fire agencies.(c)(1)Notwithstanding subdivision (a), the(b) (1) The Commission on Correctional Peace Officer Standards and Trainings Training shall develop and deliver a peer support training course for a that an emergency service personnel peer support team member who will be operating in correctional facilities such as the state prison or a county jail. correctional system, including youth and adult correctional facilities, shall complete to be eligible for the protections of this article.(2) This The peer support training course shall include include, but shall not be limited to, topics on peer support and stress management, including, but not limited to, all of the following: services as identified in subdivision (f) of Section 8669.1.(A)Precrisis education.(B)Critical incident stress defusings.(C)Critical incident stress debriefings.(D)On-scene support services.(E)One-on-one support services.(F)Consultation.(G)Referral services.(H)Confidentiality obligations.(I)The impact of toxic stress on health and well-being.(J)Grief support.(K)Substance abuse identification and approaches.(L)Active listening skills.8669.5. (a) Except as otherwise provided in this section, a communication made by emergency service personnel to a crisis hotline or crisis referral service is confidential and shall not be disclosed in a civil or administrative civil, administrative, or arbitration proceeding.(b) A Notwithstanding subdivision (a), a crisis hotline or crisis referral service may reveal only disclose confidential information communicated by emergency service personnel to prevent reasonably certain death, substantial bodily harm, or commission of a crime.8669.6. This article shall remain in effect only until January 1, 2024, and as of that date is repealed. The people of the State of California do enact as follows: ## The people of the State of California do enact as follows: SECTION 1. The Legislature finds and declares all of the following:(a) Emergency service personnel Correctional peace officers, parole officers, and firefighters frequently respond to traumatic incidents and dangerous circumstances, including, but not limited to, fires, stabbings, gun battles and shootings, domestic violence, terrorist acts, riots, automobile accidents, airplane crashes, and earthquakes. earthquakes, and other gruesome scenes that have a profound impact on the mental health of these professionals. They are exposed to harmful substances, such as blood, urine, and vomit. They witness grave injuries, death, and grief. They are frequently placed in harms way, with significant risk of bodily harm or physical assault while performing the duties of their jobs.(b) The traumatic and unpredictable nature of emergency services these professions results in a high-stress working environment that can take an overwhelming mental, emotional, and physical toll on personnel. Chronic exposure to traumatic events and critical incidents increases the risk for post-traumatic stress and other stress-induced symptoms. injuries.(c) While most emergency service personnel correctional peace officers, parole officers, and firefighters survive the traumas of their jobs, sadly, many experience the impacts of occupational stressors when off duty. The psychological and emotional stress of their professions can have a detrimental impact long after their shift is over.(d) Such trauma-related injuries can become overwhelming, manifesting in post-traumatic stress, which results in substance abuse, use disorders and even, tragically, suicide. The fire service, as an example, is four times more likely to experience a suicide than a traditional death in the line of duty in any year.(e) Similar to military personnel, Californias emergency service personnel and first responders correctional peace officers, parole officers, and firefighters face unique and uniquely dangerous risks in their mission to keep the public safe. These professionals rely on each other for survival while placing their lives on the line every day to protect the communities they serve.(f) The culture of emergency services has often inhibited its personnel from asking for assistance in battling their psychological stress for fear it will cause ridicule, shame, or adverse job action.(g) California has a responsibility to ensure that its emergency service and public safety agencies are equipped with the tools necessary for assisting emergency service personnel in mitigating to assist correctional peace officers, parole officers, and firefighters to mitigate the occupational stress that they incur experience as a result of performing their job duties and protecting the public.(h) It is, therefore, the intent of the Legislature in enacting this act the Peer Support and Crisis Referral Services Pilot Program to enable critically needed, confidential peer support and crisis referral services for Californias emergency service personnel. correctional peace officers, parole officers, and firefighters.(i) It is the intent of the Legislature in enacting the Peer Support and Crisis Referral Services Pilot Program that a confidential communication made by emergency service personnel, a peer support team member, or crisis referral service staff remain confidential after the repeal of the pilot program. SECTION 1. The Legislature finds and declares all of the following:(a) Emergency service personnel Correctional peace officers, parole officers, and firefighters frequently respond to traumatic incidents and dangerous circumstances, including, but not limited to, fires, stabbings, gun battles and shootings, domestic violence, terrorist acts, riots, automobile accidents, airplane crashes, and earthquakes. earthquakes, and other gruesome scenes that have a profound impact on the mental health of these professionals. They are exposed to harmful substances, such as blood, urine, and vomit. They witness grave injuries, death, and grief. They are frequently placed in harms way, with significant risk of bodily harm or physical assault while performing the duties of their jobs.(b) The traumatic and unpredictable nature of emergency services these professions results in a high-stress working environment that can take an overwhelming mental, emotional, and physical toll on personnel. Chronic exposure to traumatic events and critical incidents increases the risk for post-traumatic stress and other stress-induced symptoms. injuries.(c) While most emergency service personnel correctional peace officers, parole officers, and firefighters survive the traumas of their jobs, sadly, many experience the impacts of occupational stressors when off duty. The psychological and emotional stress of their professions can have a detrimental impact long after their shift is over.(d) Such trauma-related injuries can become overwhelming, manifesting in post-traumatic stress, which results in substance abuse, use disorders and even, tragically, suicide. The fire service, as an example, is four times more likely to experience a suicide than a traditional death in the line of duty in any year.(e) Similar to military personnel, Californias emergency service personnel and first responders correctional peace officers, parole officers, and firefighters face unique and uniquely dangerous risks in their mission to keep the public safe. These professionals rely on each other for survival while placing their lives on the line every day to protect the communities they serve.(f) The culture of emergency services has often inhibited its personnel from asking for assistance in battling their psychological stress for fear it will cause ridicule, shame, or adverse job action.(g) California has a responsibility to ensure that its emergency service and public safety agencies are equipped with the tools necessary for assisting emergency service personnel in mitigating to assist correctional peace officers, parole officers, and firefighters to mitigate the occupational stress that they incur experience as a result of performing their job duties and protecting the public.(h) It is, therefore, the intent of the Legislature in enacting this act the Peer Support and Crisis Referral Services Pilot Program to enable critically needed, confidential peer support and crisis referral services for Californias emergency service personnel. correctional peace officers, parole officers, and firefighters.(i) It is the intent of the Legislature in enacting the Peer Support and Crisis Referral Services Pilot Program that a confidential communication made by emergency service personnel, a peer support team member, or crisis referral service staff remain confidential after the repeal of the pilot program. SECTION 1. The Legislature finds and declares all of the following: ### SECTION 1. (a) Emergency service personnel Correctional peace officers, parole officers, and firefighters frequently respond to traumatic incidents and dangerous circumstances, including, but not limited to, fires, stabbings, gun battles and shootings, domestic violence, terrorist acts, riots, automobile accidents, airplane crashes, and earthquakes. earthquakes, and other gruesome scenes that have a profound impact on the mental health of these professionals. They are exposed to harmful substances, such as blood, urine, and vomit. They witness grave injuries, death, and grief. They are frequently placed in harms way, with significant risk of bodily harm or physical assault while performing the duties of their jobs. (b) The traumatic and unpredictable nature of emergency services these professions results in a high-stress working environment that can take an overwhelming mental, emotional, and physical toll on personnel. Chronic exposure to traumatic events and critical incidents increases the risk for post-traumatic stress and other stress-induced symptoms. injuries. (c) While most emergency service personnel correctional peace officers, parole officers, and firefighters survive the traumas of their jobs, sadly, many experience the impacts of occupational stressors when off duty. The psychological and emotional stress of their professions can have a detrimental impact long after their shift is over. (d) Such trauma-related injuries can become overwhelming, manifesting in post-traumatic stress, which results in substance abuse, use disorders and even, tragically, suicide. The fire service, as an example, is four times more likely to experience a suicide than a traditional death in the line of duty in any year. (e) Similar to military personnel, Californias emergency service personnel and first responders correctional peace officers, parole officers, and firefighters face unique and uniquely dangerous risks in their mission to keep the public safe. These professionals rely on each other for survival while placing their lives on the line every day to protect the communities they serve. (f) The culture of emergency services has often inhibited its personnel from asking for assistance in battling their psychological stress for fear it will cause ridicule, shame, or adverse job action. (g) California has a responsibility to ensure that its emergency service and public safety agencies are equipped with the tools necessary for assisting emergency service personnel in mitigating to assist correctional peace officers, parole officers, and firefighters to mitigate the occupational stress that they incur experience as a result of performing their job duties and protecting the public. (h) It is, therefore, the intent of the Legislature in enacting this act the Peer Support and Crisis Referral Services Pilot Program to enable critically needed, confidential peer support and crisis referral services for Californias emergency service personnel. correctional peace officers, parole officers, and firefighters. (i) It is the intent of the Legislature in enacting the Peer Support and Crisis Referral Services Pilot Program that a confidential communication made by emergency service personnel, a peer support team member, or crisis referral service staff remain confidential after the repeal of the pilot program. (a)A communication between an individual employed as emergency service personnel, as defined in subdivision (d) of Section 8669.1 of the Government Code, and a peer support team member, as defined in subdivision (g) of Section 8669.1 of the Government Code, shall be privileged for purposes of a noncriminal proceeding to the same extent, and subject to the same limitations, as a communication between a patient and a psychotherapist described in subdivisions (b), (d), and (e) of Section 1010. (b)A communication between an individual employed as emergency service personnel, as defined in subdivision (d) of Section 8669.1 of the Government Code, and a person or volunteer staffing a crisis hotline or crisis referral service for emergency service personnel pursuant to Section 8669.5 of the Government Code, shall be privileged for purposes of a noncriminal proceeding to the same extent, and subject to the same limitations, as a communication between a patient and a psychotherapist described in subdivisions (b), (d), and (e) of Section 1010. SEC. 2. Article 12 (commencing with Section 1065) is added to Chapter 4 of Division 8 of the Evidence Code, to read: Article 12. Emergency Service Personnel1065. (a) A communication made by emergency service personnel or a peer support team member while the peer support team member provides peer support services is confidential and shall not be disclosed in a civil, administrative, or arbitration proceeding.(b) A communication made by emergency service personnel to a crisis hotline or crisis referral service is confidential and shall not be disclosed in a civil, administrative, or arbitration proceeding.(c) For purposes of this section:(1) Crisis referral service includes all public or private organizations that advise employees and volunteers of agencies employing emergency service personnel about consultation and treatment resources for personal problems, including mental health issues, chemical dependency, domestic violence, gambling, financial problems, and other personal crises.(2) Emergency service personnel means a correctional peace officer or parole officer, as defined in Section 830.5 of the Penal Code and employed by the Department of Corrections and Rehabilitation, or a firefighter, paramedic, emergency medical technician, or dispatcher employed by the state or a city, county, city and county, district, or other political subdivision of the state.(3) Peer support team member means an individual who is a member of a peer support team and is specially trained to provide peer support services as a member of a peer support team.(4) Peer support services include services provided by a peer support team or a peer support team member to emergency service personnel affected by a critical incident or the accumulation of witnessing multiple incidents. Peer support services assist emergency service personnel affected by a critical incident in coping with critical incident stress or mitigating reactions to critical incident stress to prevent post-traumatic stress injuries.(d) This section shall become operative on January 1, 2024, and shall only apply to communications made by emergency service personnel or a peer support team member, or by emergency service personnel to a crisis hotline or crisis referral service, between January 1, 2019, and January 1, 2024, pursuant to the former Peer Support and Crisis Referral Services Pilot Program established pursuant to former Article 21 (commencing with Section 8669) of Chapter 7 of Division 1 of Title 2 of the Government Code. SEC. 2. Article 12 (commencing with Section 1065) is added to Chapter 4 of Division 8 of the Evidence Code, to read: ### SEC. 2. Article 12. Emergency Service Personnel1065. (a) A communication made by emergency service personnel or a peer support team member while the peer support team member provides peer support services is confidential and shall not be disclosed in a civil, administrative, or arbitration proceeding.(b) A communication made by emergency service personnel to a crisis hotline or crisis referral service is confidential and shall not be disclosed in a civil, administrative, or arbitration proceeding.(c) For purposes of this section:(1) Crisis referral service includes all public or private organizations that advise employees and volunteers of agencies employing emergency service personnel about consultation and treatment resources for personal problems, including mental health issues, chemical dependency, domestic violence, gambling, financial problems, and other personal crises.(2) Emergency service personnel means a correctional peace officer or parole officer, as defined in Section 830.5 of the Penal Code and employed by the Department of Corrections and Rehabilitation, or a firefighter, paramedic, emergency medical technician, or dispatcher employed by the state or a city, county, city and county, district, or other political subdivision of the state.(3) Peer support team member means an individual who is a member of a peer support team and is specially trained to provide peer support services as a member of a peer support team.(4) Peer support services include services provided by a peer support team or a peer support team member to emergency service personnel affected by a critical incident or the accumulation of witnessing multiple incidents. Peer support services assist emergency service personnel affected by a critical incident in coping with critical incident stress or mitigating reactions to critical incident stress to prevent post-traumatic stress injuries.(d) This section shall become operative on January 1, 2024, and shall only apply to communications made by emergency service personnel or a peer support team member, or by emergency service personnel to a crisis hotline or crisis referral service, between January 1, 2019, and January 1, 2024, pursuant to the former Peer Support and Crisis Referral Services Pilot Program established pursuant to former Article 21 (commencing with Section 8669) of Chapter 7 of Division 1 of Title 2 of the Government Code. Article 12. Emergency Service Personnel1065. (a) A communication made by emergency service personnel or a peer support team member while the peer support team member provides peer support services is confidential and shall not be disclosed in a civil, administrative, or arbitration proceeding.(b) A communication made by emergency service personnel to a crisis hotline or crisis referral service is confidential and shall not be disclosed in a civil, administrative, or arbitration proceeding.(c) For purposes of this section:(1) Crisis referral service includes all public or private organizations that advise employees and volunteers of agencies employing emergency service personnel about consultation and treatment resources for personal problems, including mental health issues, chemical dependency, domestic violence, gambling, financial problems, and other personal crises.(2) Emergency service personnel means a correctional peace officer or parole officer, as defined in Section 830.5 of the Penal Code and employed by the Department of Corrections and Rehabilitation, or a firefighter, paramedic, emergency medical technician, or dispatcher employed by the state or a city, county, city and county, district, or other political subdivision of the state.(3) Peer support team member means an individual who is a member of a peer support team and is specially trained to provide peer support services as a member of a peer support team.(4) Peer support services include services provided by a peer support team or a peer support team member to emergency service personnel affected by a critical incident or the accumulation of witnessing multiple incidents. Peer support services assist emergency service personnel affected by a critical incident in coping with critical incident stress or mitigating reactions to critical incident stress to prevent post-traumatic stress injuries.(d) This section shall become operative on January 1, 2024, and shall only apply to communications made by emergency service personnel or a peer support team member, or by emergency service personnel to a crisis hotline or crisis referral service, between January 1, 2019, and January 1, 2024, pursuant to the former Peer Support and Crisis Referral Services Pilot Program established pursuant to former Article 21 (commencing with Section 8669) of Chapter 7 of Division 1 of Title 2 of the Government Code. Article 12. Emergency Service Personnel Article 12. Emergency Service Personnel 1065. (a) A communication made by emergency service personnel or a peer support team member while the peer support team member provides peer support services is confidential and shall not be disclosed in a civil, administrative, or arbitration proceeding.(b) A communication made by emergency service personnel to a crisis hotline or crisis referral service is confidential and shall not be disclosed in a civil, administrative, or arbitration proceeding.(c) For purposes of this section:(1) Crisis referral service includes all public or private organizations that advise employees and volunteers of agencies employing emergency service personnel about consultation and treatment resources for personal problems, including mental health issues, chemical dependency, domestic violence, gambling, financial problems, and other personal crises.(2) Emergency service personnel means a correctional peace officer or parole officer, as defined in Section 830.5 of the Penal Code and employed by the Department of Corrections and Rehabilitation, or a firefighter, paramedic, emergency medical technician, or dispatcher employed by the state or a city, county, city and county, district, or other political subdivision of the state.(3) Peer support team member means an individual who is a member of a peer support team and is specially trained to provide peer support services as a member of a peer support team.(4) Peer support services include services provided by a peer support team or a peer support team member to emergency service personnel affected by a critical incident or the accumulation of witnessing multiple incidents. Peer support services assist emergency service personnel affected by a critical incident in coping with critical incident stress or mitigating reactions to critical incident stress to prevent post-traumatic stress injuries.(d) This section shall become operative on January 1, 2024, and shall only apply to communications made by emergency service personnel or a peer support team member, or by emergency service personnel to a crisis hotline or crisis referral service, between January 1, 2019, and January 1, 2024, pursuant to the former Peer Support and Crisis Referral Services Pilot Program established pursuant to former Article 21 (commencing with Section 8669) of Chapter 7 of Division 1 of Title 2 of the Government Code. 1065. (a) A communication made by emergency service personnel or a peer support team member while the peer support team member provides peer support services is confidential and shall not be disclosed in a civil, administrative, or arbitration proceeding. (b) A communication made by emergency service personnel to a crisis hotline or crisis referral service is confidential and shall not be disclosed in a civil, administrative, or arbitration proceeding. (c) For purposes of this section: (1) Crisis referral service includes all public or private organizations that advise employees and volunteers of agencies employing emergency service personnel about consultation and treatment resources for personal problems, including mental health issues, chemical dependency, domestic violence, gambling, financial problems, and other personal crises. (2) Emergency service personnel means a correctional peace officer or parole officer, as defined in Section 830.5 of the Penal Code and employed by the Department of Corrections and Rehabilitation, or a firefighter, paramedic, emergency medical technician, or dispatcher employed by the state or a city, county, city and county, district, or other political subdivision of the state. (3) Peer support team member means an individual who is a member of a peer support team and is specially trained to provide peer support services as a member of a peer support team. (4) Peer support services include services provided by a peer support team or a peer support team member to emergency service personnel affected by a critical incident or the accumulation of witnessing multiple incidents. Peer support services assist emergency service personnel affected by a critical incident in coping with critical incident stress or mitigating reactions to critical incident stress to prevent post-traumatic stress injuries. (d) This section shall become operative on January 1, 2024, and shall only apply to communications made by emergency service personnel or a peer support team member, or by emergency service personnel to a crisis hotline or crisis referral service, between January 1, 2019, and January 1, 2024, pursuant to the former Peer Support and Crisis Referral Services Pilot Program established pursuant to former Article 21 (commencing with Section 8669) of Chapter 7 of Division 1 of Title 2 of the Government Code. SEC. 3. Article 21 (commencing with Section 8669) is added to Chapter 7 of Division 1 of Title 2 of the Government Code, to read: Article 21. Peer Support and Crisis Referral Services Act Pilot Program8669. This article shall be known, and may be cited, as the Peer Support and Crisis Referral Services Act. Pilot Program.8669.1. For purposes of this article, the following terms have the following meanings:(a) Communication means all oral communications, information, notes, records, and reports made by emergency service personnel, a peer support team member, or crisis referral service staff, and arising from the delivery of peer support services or crisis referral services.(a)(b) Crisis referral services include all public or private organizations that advise employees and volunteers of agencies employing emergency service personnel about consultation and treatment sources resources for personal problems, including mental health issues, chemical dependency, domestic violence, gambling, financial problems, and other personal crises.(b)(c) Critical incident means an actual or perceived event or situation that involves crisis, disaster, trauma, or emergency.(c)(d) Critical incident stress means the acute or cumulative psychological stress or trauma that emergency service personnel may experience in providing emergency services in response to a critical incident. The stress or trauma is an unusually strong emotional, cognitive, behavioral, or physical reaction that may interfere with normal functioning, functioning and could lead to post-traumatic stress injuries, including, but not limited to, one or more of the following:(1) Physical and emotional illness.(2) Failure of usual coping mechanisms.(3) Loss of interest in the job or normal life activities.(4) Personality changes.(5) Loss of ability to function.(6) Psychological disruption of personal life, including his or her relationship with a spouse, child, or friend.(d)(e) Emergency service personnel means an individual who provides emergency response services, including a law enforcement officer, correctional officer, probation officer, juvenile detention officer, a correctional peace officer or parole officer, as defined in Section 830.5 of the Penal Code and employed by the Department of Corrections and Rehabilitation, or a firefighter, paramedic, emergency medical technician, dispatcher, emergency response communication employee, or rescue service personnel. or dispatcher employed by the state or a city, county, city and county, district, or other political subdivision of the state. (e)(f) Peer support services include services provided by a peer support team or a peer support team member to emergency service personnel affected by a critical incident or the accumulation of witnessing multiple incidents. Peer support services assist emergency service personnel affected by a critical incident in coping with critical incident stress or mitigating reactions to critical incident stress. stress to prevent post-traumatic stress injuries. Peer support services include one or more all of the following:(1) Precrisis education.(2) Critical incident stress defusings.(3) Critical incident stress debriefings.(4) On-scene support services.(5) One-on-one support services.(6) Consultation.(7) Referral services.(8) Confidentiality obligations.(9) The impact of toxic stress on health and well-being.(10) Grief support.(11) Substance abuse identification and approaches.(12) Active listening skills.(g) Peer Support Labor-Management Committee means a committee, created by an employer with a peer support program, composed of an equal number of representatives of the employer and the employees. The members of the committee who are employees shall be appointed by the employee organization that represents the majority of the participants in the peer support program.(h) Peer support program means a program to deliver peer support services to an agencys employees consistent with this article and governed by peer support policies established by the Peer Support Labor-Management Committee.(f)(i) Peer support team means a local critical incident response team composed of individuals from emergency services professions, emergency medical services, emergency service personnel, hospital staff, clergy, and educators who have completed a peer support training course developed by the Office of Emergency Services, the California Firefighter Joint Apprenticeship Committee, or the Commission on Correctional Peace Officer Standards and Training, as described in Section 8669.4. and delivered pursuant to Section 8669.4, and who have been appointed to the team by a Peer Support Labor-Management Committee. (g)(j) Peer support team member means an individual who is a member of a peer support team and is specially trained to provide peer support services as a member of a peer support team.8669.2. (a) Except as otherwise provided in this section, a A communication made by emergency service personnel to or a peer support team member while the emergency service personnel receives peer support team member provides peer support services is confidential and shall not be disclosed in a civil or administrative civil, administrative, or arbitration proceeding. A record kept by a peer support team member relating to the provision of peer support services to emergency service personnel by the peer support team or a peer support team member is confidential and is not subject to subpoena, discovery, or introduction into evidence in a civil or administrative proceeding.(b) A communication or record described in subdivision (a) is not confidential if any of Notwithstanding subdivision (a), a communication described in subdivision (a) may only be disclosed under the following circumstances exist: circumstances: (1) The peer support team member reasonably must make an appropriate referral of the emergency service personnel to, or consult about the emergency service personnel with, another member of the peer support team or an appropriate licensed or clinical professional associated with the peer support team.(2) Revealing the communication by the emergency service personnel may prevent reasonably certain The peer support team member reasonably believes that disclosure is necessary to prevent death, substantial bodily harm, or commission of a crime.(3) The peer support team member reasonably believes that disclosure is necessary pursuant to the peer support policies established by the Peer Support Labor-Management Committee. The peer support policies shall address instances in which an admission by emergency services personnel to a peer support team member, while the peer support team member provides peer support services, raises concerns of substantial bodily harm to another individual.(3)(4) The emergency service personnel or the legal representative of the emergency service personnel expressly agrees in writing that the emergency service personnel communication is not confidential. may be disclosed.(c) If the confidentiality of a communication is removed under disclosed pursuant to paragraph (1) or (2) (1), (2), or (3) of subdivision (b), the a peer support team member shall notify the emergency service personnel of the removal disclosure in writing.8669.3. (a) Except as otherwise provided in subdivision (b), emergency service personnel who provide peer support services as a member of a peer support team and have completed a training course described in Section 8669.4 shall not be liable for damages, including personal injury, wrongful death, property damage, or other loss related to an act, error, or omission in performing peer support services, unless the act, error, or omission constitutes gross negligence or intentional misconduct.(b) Subdivision (a) does not apply to an action for medical malpractice.8669.4. (a) (1) The Office of Emergency Services shall contract with the California Firefighter Joint Apprenticeship Committee to develop and deliver a fire service-specific peer support training course that each a peer support team member must shall complete to provide peer support services for firefighters and to be eligible for the protections of this article. The course shall include topics on peer support and stress management, including, but not limited to, all of the following:(1)Precrisis education.(2)Critical incident stress defusings.(3)Critical incident stress debriefings.(4)On-scene support services.(5)One-on-one support services.(6)Consultation.(7)Referral services.(8)Confidentiality obligations.(9)The impact of toxic stress on health and well-being.(10)Grief support.(11)Substance abuse identification and approaches.(12)Active listening skills.(b)(1)Notwithstanding subdivision (a), the Office of Emergency Services shall contract with the California Firefighter Joint Apprenticeship Committee to develop and deliver a fire service-specific peer support training course for a peer support team member who will provide peer support services for firefighters and other fire service emergency response personnel.(2) This The fire service-specific peer support training course shall be developed by the California Firefighter Joint Apprenticeship Committee in consultation with individuals and organizations knowledgeable about fire service first responder peer support services. The(3) The fire service-specific peer support training course shall include include, but shall not be limited to, topics on peer support and stress management, including, but not limited to, all of the following: services as identified in subdivision (f) of Section 8669.1.(A)Precrisis education.(B)Critical incident stress defusings.(C)Critical incident stress debriefings.(D)On-scene support services.(E)One-on-one support services.(F)Consultation.(G)Referral services.(H)Confidentiality obligations.(I)The impact of toxic stress on health and well-being.(J)Grief support.(K)Substance abuse identification and approaches.(L)Active listening skills.(3)(4) The contract shall provide for the delivery of training by the California Firefighter Joint Apprenticeship Committee through contracts with state, local, and regional public fire agencies.(c)(1)Notwithstanding subdivision (a), the(b) (1) The Commission on Correctional Peace Officer Standards and Trainings Training shall develop and deliver a peer support training course for a that an emergency service personnel peer support team member who will be operating in correctional facilities such as the state prison or a county jail. correctional system, including youth and adult correctional facilities, shall complete to be eligible for the protections of this article.(2) This The peer support training course shall include include, but shall not be limited to, topics on peer support and stress management, including, but not limited to, all of the following: services as identified in subdivision (f) of Section 8669.1.(A)Precrisis education.(B)Critical incident stress defusings.(C)Critical incident stress debriefings.(D)On-scene support services.(E)One-on-one support services.(F)Consultation.(G)Referral services.(H)Confidentiality obligations.(I)The impact of toxic stress on health and well-being.(J)Grief support.(K)Substance abuse identification and approaches.(L)Active listening skills.8669.5. (a) Except as otherwise provided in this section, a communication made by emergency service personnel to a crisis hotline or crisis referral service is confidential and shall not be disclosed in a civil or administrative civil, administrative, or arbitration proceeding.(b) A Notwithstanding subdivision (a), a crisis hotline or crisis referral service may reveal only disclose confidential information communicated by emergency service personnel to prevent reasonably certain death, substantial bodily harm, or commission of a crime.8669.6. This article shall remain in effect only until January 1, 2024, and as of that date is repealed. SEC. 3. Article 21 (commencing with Section 8669) is added to Chapter 7 of Division 1 of Title 2 of the Government Code, to read: ### SEC. 3. Article 21. Peer Support and Crisis Referral Services Act Pilot Program8669. This article shall be known, and may be cited, as the Peer Support and Crisis Referral Services Act. Pilot Program.8669.1. For purposes of this article, the following terms have the following meanings:(a) Communication means all oral communications, information, notes, records, and reports made by emergency service personnel, a peer support team member, or crisis referral service staff, and arising from the delivery of peer support services or crisis referral services.(a)(b) Crisis referral services include all public or private organizations that advise employees and volunteers of agencies employing emergency service personnel about consultation and treatment sources resources for personal problems, including mental health issues, chemical dependency, domestic violence, gambling, financial problems, and other personal crises.(b)(c) Critical incident means an actual or perceived event or situation that involves crisis, disaster, trauma, or emergency.(c)(d) Critical incident stress means the acute or cumulative psychological stress or trauma that emergency service personnel may experience in providing emergency services in response to a critical incident. The stress or trauma is an unusually strong emotional, cognitive, behavioral, or physical reaction that may interfere with normal functioning, functioning and could lead to post-traumatic stress injuries, including, but not limited to, one or more of the following:(1) Physical and emotional illness.(2) Failure of usual coping mechanisms.(3) Loss of interest in the job or normal life activities.(4) Personality changes.(5) Loss of ability to function.(6) Psychological disruption of personal life, including his or her relationship with a spouse, child, or friend.(d)(e) Emergency service personnel means an individual who provides emergency response services, including a law enforcement officer, correctional officer, probation officer, juvenile detention officer, a correctional peace officer or parole officer, as defined in Section 830.5 of the Penal Code and employed by the Department of Corrections and Rehabilitation, or a firefighter, paramedic, emergency medical technician, dispatcher, emergency response communication employee, or rescue service personnel. or dispatcher employed by the state or a city, county, city and county, district, or other political subdivision of the state. (e)(f) Peer support services include services provided by a peer support team or a peer support team member to emergency service personnel affected by a critical incident or the accumulation of witnessing multiple incidents. Peer support services assist emergency service personnel affected by a critical incident in coping with critical incident stress or mitigating reactions to critical incident stress. stress to prevent post-traumatic stress injuries. Peer support services include one or more all of the following:(1) Precrisis education.(2) Critical incident stress defusings.(3) Critical incident stress debriefings.(4) On-scene support services.(5) One-on-one support services.(6) Consultation.(7) Referral services.(8) Confidentiality obligations.(9) The impact of toxic stress on health and well-being.(10) Grief support.(11) Substance abuse identification and approaches.(12) Active listening skills.(g) Peer Support Labor-Management Committee means a committee, created by an employer with a peer support program, composed of an equal number of representatives of the employer and the employees. The members of the committee who are employees shall be appointed by the employee organization that represents the majority of the participants in the peer support program.(h) Peer support program means a program to deliver peer support services to an agencys employees consistent with this article and governed by peer support policies established by the Peer Support Labor-Management Committee.(f)(i) Peer support team means a local critical incident response team composed of individuals from emergency services professions, emergency medical services, emergency service personnel, hospital staff, clergy, and educators who have completed a peer support training course developed by the Office of Emergency Services, the California Firefighter Joint Apprenticeship Committee, or the Commission on Correctional Peace Officer Standards and Training, as described in Section 8669.4. and delivered pursuant to Section 8669.4, and who have been appointed to the team by a Peer Support Labor-Management Committee. (g)(j) Peer support team member means an individual who is a member of a peer support team and is specially trained to provide peer support services as a member of a peer support team.8669.2. (a) Except as otherwise provided in this section, a A communication made by emergency service personnel to or a peer support team member while the emergency service personnel receives peer support team member provides peer support services is confidential and shall not be disclosed in a civil or administrative civil, administrative, or arbitration proceeding. A record kept by a peer support team member relating to the provision of peer support services to emergency service personnel by the peer support team or a peer support team member is confidential and is not subject to subpoena, discovery, or introduction into evidence in a civil or administrative proceeding.(b) A communication or record described in subdivision (a) is not confidential if any of Notwithstanding subdivision (a), a communication described in subdivision (a) may only be disclosed under the following circumstances exist: circumstances: (1) The peer support team member reasonably must make an appropriate referral of the emergency service personnel to, or consult about the emergency service personnel with, another member of the peer support team or an appropriate licensed or clinical professional associated with the peer support team.(2) Revealing the communication by the emergency service personnel may prevent reasonably certain The peer support team member reasonably believes that disclosure is necessary to prevent death, substantial bodily harm, or commission of a crime.(3) The peer support team member reasonably believes that disclosure is necessary pursuant to the peer support policies established by the Peer Support Labor-Management Committee. The peer support policies shall address instances in which an admission by emergency services personnel to a peer support team member, while the peer support team member provides peer support services, raises concerns of substantial bodily harm to another individual.(3)(4) The emergency service personnel or the legal representative of the emergency service personnel expressly agrees in writing that the emergency service personnel communication is not confidential. may be disclosed.(c) If the confidentiality of a communication is removed under disclosed pursuant to paragraph (1) or (2) (1), (2), or (3) of subdivision (b), the a peer support team member shall notify the emergency service personnel of the removal disclosure in writing.8669.3. (a) Except as otherwise provided in subdivision (b), emergency service personnel who provide peer support services as a member of a peer support team and have completed a training course described in Section 8669.4 shall not be liable for damages, including personal injury, wrongful death, property damage, or other loss related to an act, error, or omission in performing peer support services, unless the act, error, or omission constitutes gross negligence or intentional misconduct.(b) Subdivision (a) does not apply to an action for medical malpractice.8669.4. (a) (1) The Office of Emergency Services shall contract with the California Firefighter Joint Apprenticeship Committee to develop and deliver a fire service-specific peer support training course that each a peer support team member must shall complete to provide peer support services for firefighters and to be eligible for the protections of this article. The course shall include topics on peer support and stress management, including, but not limited to, all of the following:(1)Precrisis education.(2)Critical incident stress defusings.(3)Critical incident stress debriefings.(4)On-scene support services.(5)One-on-one support services.(6)Consultation.(7)Referral services.(8)Confidentiality obligations.(9)The impact of toxic stress on health and well-being.(10)Grief support.(11)Substance abuse identification and approaches.(12)Active listening skills.(b)(1)Notwithstanding subdivision (a), the Office of Emergency Services shall contract with the California Firefighter Joint Apprenticeship Committee to develop and deliver a fire service-specific peer support training course for a peer support team member who will provide peer support services for firefighters and other fire service emergency response personnel.(2) This The fire service-specific peer support training course shall be developed by the California Firefighter Joint Apprenticeship Committee in consultation with individuals and organizations knowledgeable about fire service first responder peer support services. The(3) The fire service-specific peer support training course shall include include, but shall not be limited to, topics on peer support and stress management, including, but not limited to, all of the following: services as identified in subdivision (f) of Section 8669.1.(A)Precrisis education.(B)Critical incident stress defusings.(C)Critical incident stress debriefings.(D)On-scene support services.(E)One-on-one support services.(F)Consultation.(G)Referral services.(H)Confidentiality obligations.(I)The impact of toxic stress on health and well-being.(J)Grief support.(K)Substance abuse identification and approaches.(L)Active listening skills.(3)(4) The contract shall provide for the delivery of training by the California Firefighter Joint Apprenticeship Committee through contracts with state, local, and regional public fire agencies.(c)(1)Notwithstanding subdivision (a), the(b) (1) The Commission on Correctional Peace Officer Standards and Trainings Training shall develop and deliver a peer support training course for a that an emergency service personnel peer support team member who will be operating in correctional facilities such as the state prison or a county jail. correctional system, including youth and adult correctional facilities, shall complete to be eligible for the protections of this article.(2) This The peer support training course shall include include, but shall not be limited to, topics on peer support and stress management, including, but not limited to, all of the following: services as identified in subdivision (f) of Section 8669.1.(A)Precrisis education.(B)Critical incident stress defusings.(C)Critical incident stress debriefings.(D)On-scene support services.(E)One-on-one support services.(F)Consultation.(G)Referral services.(H)Confidentiality obligations.(I)The impact of toxic stress on health and well-being.(J)Grief support.(K)Substance abuse identification and approaches.(L)Active listening skills.8669.5. (a) Except as otherwise provided in this section, a communication made by emergency service personnel to a crisis hotline or crisis referral service is confidential and shall not be disclosed in a civil or administrative civil, administrative, or arbitration proceeding.(b) A Notwithstanding subdivision (a), a crisis hotline or crisis referral service may reveal only disclose confidential information communicated by emergency service personnel to prevent reasonably certain death, substantial bodily harm, or commission of a crime.8669.6. This article shall remain in effect only until January 1, 2024, and as of that date is repealed. Article 21. Peer Support and Crisis Referral Services Act Pilot Program8669. This article shall be known, and may be cited, as the Peer Support and Crisis Referral Services Act. Pilot Program.8669.1. For purposes of this article, the following terms have the following meanings:(a) Communication means all oral communications, information, notes, records, and reports made by emergency service personnel, a peer support team member, or crisis referral service staff, and arising from the delivery of peer support services or crisis referral services.(a)(b) Crisis referral services include all public or private organizations that advise employees and volunteers of agencies employing emergency service personnel about consultation and treatment sources resources for personal problems, including mental health issues, chemical dependency, domestic violence, gambling, financial problems, and other personal crises.(b)(c) Critical incident means an actual or perceived event or situation that involves crisis, disaster, trauma, or emergency.(c)(d) Critical incident stress means the acute or cumulative psychological stress or trauma that emergency service personnel may experience in providing emergency services in response to a critical incident. The stress or trauma is an unusually strong emotional, cognitive, behavioral, or physical reaction that may interfere with normal functioning, functioning and could lead to post-traumatic stress injuries, including, but not limited to, one or more of the following:(1) Physical and emotional illness.(2) Failure of usual coping mechanisms.(3) Loss of interest in the job or normal life activities.(4) Personality changes.(5) Loss of ability to function.(6) Psychological disruption of personal life, including his or her relationship with a spouse, child, or friend.(d)(e) Emergency service personnel means an individual who provides emergency response services, including a law enforcement officer, correctional officer, probation officer, juvenile detention officer, a correctional peace officer or parole officer, as defined in Section 830.5 of the Penal Code and employed by the Department of Corrections and Rehabilitation, or a firefighter, paramedic, emergency medical technician, dispatcher, emergency response communication employee, or rescue service personnel. or dispatcher employed by the state or a city, county, city and county, district, or other political subdivision of the state. (e)(f) Peer support services include services provided by a peer support team or a peer support team member to emergency service personnel affected by a critical incident or the accumulation of witnessing multiple incidents. Peer support services assist emergency service personnel affected by a critical incident in coping with critical incident stress or mitigating reactions to critical incident stress. stress to prevent post-traumatic stress injuries. Peer support services include one or more all of the following:(1) Precrisis education.(2) Critical incident stress defusings.(3) Critical incident stress debriefings.(4) On-scene support services.(5) One-on-one support services.(6) Consultation.(7) Referral services.(8) Confidentiality obligations.(9) The impact of toxic stress on health and well-being.(10) Grief support.(11) Substance abuse identification and approaches.(12) Active listening skills.(g) Peer Support Labor-Management Committee means a committee, created by an employer with a peer support program, composed of an equal number of representatives of the employer and the employees. The members of the committee who are employees shall be appointed by the employee organization that represents the majority of the participants in the peer support program.(h) Peer support program means a program to deliver peer support services to an agencys employees consistent with this article and governed by peer support policies established by the Peer Support Labor-Management Committee.(f)(i) Peer support team means a local critical incident response team composed of individuals from emergency services professions, emergency medical services, emergency service personnel, hospital staff, clergy, and educators who have completed a peer support training course developed by the Office of Emergency Services, the California Firefighter Joint Apprenticeship Committee, or the Commission on Correctional Peace Officer Standards and Training, as described in Section 8669.4. and delivered pursuant to Section 8669.4, and who have been appointed to the team by a Peer Support Labor-Management Committee. (g)(j) Peer support team member means an individual who is a member of a peer support team and is specially trained to provide peer support services as a member of a peer support team.8669.2. (a) Except as otherwise provided in this section, a A communication made by emergency service personnel to or a peer support team member while the emergency service personnel receives peer support team member provides peer support services is confidential and shall not be disclosed in a civil or administrative civil, administrative, or arbitration proceeding. A record kept by a peer support team member relating to the provision of peer support services to emergency service personnel by the peer support team or a peer support team member is confidential and is not subject to subpoena, discovery, or introduction into evidence in a civil or administrative proceeding.(b) A communication or record described in subdivision (a) is not confidential if any of Notwithstanding subdivision (a), a communication described in subdivision (a) may only be disclosed under the following circumstances exist: circumstances: (1) The peer support team member reasonably must make an appropriate referral of the emergency service personnel to, or consult about the emergency service personnel with, another member of the peer support team or an appropriate licensed or clinical professional associated with the peer support team.(2) Revealing the communication by the emergency service personnel may prevent reasonably certain The peer support team member reasonably believes that disclosure is necessary to prevent death, substantial bodily harm, or commission of a crime.(3) The peer support team member reasonably believes that disclosure is necessary pursuant to the peer support policies established by the Peer Support Labor-Management Committee. The peer support policies shall address instances in which an admission by emergency services personnel to a peer support team member, while the peer support team member provides peer support services, raises concerns of substantial bodily harm to another individual.(3)(4) The emergency service personnel or the legal representative of the emergency service personnel expressly agrees in writing that the emergency service personnel communication is not confidential. may be disclosed.(c) If the confidentiality of a communication is removed under disclosed pursuant to paragraph (1) or (2) (1), (2), or (3) of subdivision (b), the a peer support team member shall notify the emergency service personnel of the removal disclosure in writing.8669.3. (a) Except as otherwise provided in subdivision (b), emergency service personnel who provide peer support services as a member of a peer support team and have completed a training course described in Section 8669.4 shall not be liable for damages, including personal injury, wrongful death, property damage, or other loss related to an act, error, or omission in performing peer support services, unless the act, error, or omission constitutes gross negligence or intentional misconduct.(b) Subdivision (a) does not apply to an action for medical malpractice.8669.4. (a) (1) The Office of Emergency Services shall contract with the California Firefighter Joint Apprenticeship Committee to develop and deliver a fire service-specific peer support training course that each a peer support team member must shall complete to provide peer support services for firefighters and to be eligible for the protections of this article. The course shall include topics on peer support and stress management, including, but not limited to, all of the following:(1)Precrisis education.(2)Critical incident stress defusings.(3)Critical incident stress debriefings.(4)On-scene support services.(5)One-on-one support services.(6)Consultation.(7)Referral services.(8)Confidentiality obligations.(9)The impact of toxic stress on health and well-being.(10)Grief support.(11)Substance abuse identification and approaches.(12)Active listening skills.(b)(1)Notwithstanding subdivision (a), the Office of Emergency Services shall contract with the California Firefighter Joint Apprenticeship Committee to develop and deliver a fire service-specific peer support training course for a peer support team member who will provide peer support services for firefighters and other fire service emergency response personnel.(2) This The fire service-specific peer support training course shall be developed by the California Firefighter Joint Apprenticeship Committee in consultation with individuals and organizations knowledgeable about fire service first responder peer support services. The(3) The fire service-specific peer support training course shall include include, but shall not be limited to, topics on peer support and stress management, including, but not limited to, all of the following: services as identified in subdivision (f) of Section 8669.1.(A)Precrisis education.(B)Critical incident stress defusings.(C)Critical incident stress debriefings.(D)On-scene support services.(E)One-on-one support services.(F)Consultation.(G)Referral services.(H)Confidentiality obligations.(I)The impact of toxic stress on health and well-being.(J)Grief support.(K)Substance abuse identification and approaches.(L)Active listening skills.(3)(4) The contract shall provide for the delivery of training by the California Firefighter Joint Apprenticeship Committee through contracts with state, local, and regional public fire agencies.(c)(1)Notwithstanding subdivision (a), the(b) (1) The Commission on Correctional Peace Officer Standards and Trainings Training shall develop and deliver a peer support training course for a that an emergency service personnel peer support team member who will be operating in correctional facilities such as the state prison or a county jail. correctional system, including youth and adult correctional facilities, shall complete to be eligible for the protections of this article.(2) This The peer support training course shall include include, but shall not be limited to, topics on peer support and stress management, including, but not limited to, all of the following: services as identified in subdivision (f) of Section 8669.1.(A)Precrisis education.(B)Critical incident stress defusings.(C)Critical incident stress debriefings.(D)On-scene support services.(E)One-on-one support services.(F)Consultation.(G)Referral services.(H)Confidentiality obligations.(I)The impact of toxic stress on health and well-being.(J)Grief support.(K)Substance abuse identification and approaches.(L)Active listening skills.8669.5. (a) Except as otherwise provided in this section, a communication made by emergency service personnel to a crisis hotline or crisis referral service is confidential and shall not be disclosed in a civil or administrative civil, administrative, or arbitration proceeding.(b) A Notwithstanding subdivision (a), a crisis hotline or crisis referral service may reveal only disclose confidential information communicated by emergency service personnel to prevent reasonably certain death, substantial bodily harm, or commission of a crime.8669.6. This article shall remain in effect only until January 1, 2024, and as of that date is repealed. Article 21. Peer Support and Crisis Referral Services Act Pilot Program Article 21. Peer Support and Crisis Referral Services Act Pilot Program 8669. This article shall be known, and may be cited, as the Peer Support and Crisis Referral Services Act. Pilot Program. 8669. This article shall be known, and may be cited, as the Peer Support and Crisis Referral Services Act. Pilot Program. 8669.1. For purposes of this article, the following terms have the following meanings:(a) Communication means all oral communications, information, notes, records, and reports made by emergency service personnel, a peer support team member, or crisis referral service staff, and arising from the delivery of peer support services or crisis referral services.(a)(b) Crisis referral services include all public or private organizations that advise employees and volunteers of agencies employing emergency service personnel about consultation and treatment sources resources for personal problems, including mental health issues, chemical dependency, domestic violence, gambling, financial problems, and other personal crises.(b)(c) Critical incident means an actual or perceived event or situation that involves crisis, disaster, trauma, or emergency.(c)(d) Critical incident stress means the acute or cumulative psychological stress or trauma that emergency service personnel may experience in providing emergency services in response to a critical incident. The stress or trauma is an unusually strong emotional, cognitive, behavioral, or physical reaction that may interfere with normal functioning, functioning and could lead to post-traumatic stress injuries, including, but not limited to, one or more of the following:(1) Physical and emotional illness.(2) Failure of usual coping mechanisms.(3) Loss of interest in the job or normal life activities.(4) Personality changes.(5) Loss of ability to function.(6) Psychological disruption of personal life, including his or her relationship with a spouse, child, or friend.(d)(e) Emergency service personnel means an individual who provides emergency response services, including a law enforcement officer, correctional officer, probation officer, juvenile detention officer, a correctional peace officer or parole officer, as defined in Section 830.5 of the Penal Code and employed by the Department of Corrections and Rehabilitation, or a firefighter, paramedic, emergency medical technician, dispatcher, emergency response communication employee, or rescue service personnel. or dispatcher employed by the state or a city, county, city and county, district, or other political subdivision of the state. (e)(f) Peer support services include services provided by a peer support team or a peer support team member to emergency service personnel affected by a critical incident or the accumulation of witnessing multiple incidents. Peer support services assist emergency service personnel affected by a critical incident in coping with critical incident stress or mitigating reactions to critical incident stress. stress to prevent post-traumatic stress injuries. Peer support services include one or more all of the following:(1) Precrisis education.(2) Critical incident stress defusings.(3) Critical incident stress debriefings.(4) On-scene support services.(5) One-on-one support services.(6) Consultation.(7) Referral services.(8) Confidentiality obligations.(9) The impact of toxic stress on health and well-being.(10) Grief support.(11) Substance abuse identification and approaches.(12) Active listening skills.(g) Peer Support Labor-Management Committee means a committee, created by an employer with a peer support program, composed of an equal number of representatives of the employer and the employees. The members of the committee who are employees shall be appointed by the employee organization that represents the majority of the participants in the peer support program.(h) Peer support program means a program to deliver peer support services to an agencys employees consistent with this article and governed by peer support policies established by the Peer Support Labor-Management Committee.(f)(i) Peer support team means a local critical incident response team composed of individuals from emergency services professions, emergency medical services, emergency service personnel, hospital staff, clergy, and educators who have completed a peer support training course developed by the Office of Emergency Services, the California Firefighter Joint Apprenticeship Committee, or the Commission on Correctional Peace Officer Standards and Training, as described in Section 8669.4. and delivered pursuant to Section 8669.4, and who have been appointed to the team by a Peer Support Labor-Management Committee. (g)(j) Peer support team member means an individual who is a member of a peer support team and is specially trained to provide peer support services as a member of a peer support team. 8669.1. For purposes of this article, the following terms have the following meanings: (a) Communication means all oral communications, information, notes, records, and reports made by emergency service personnel, a peer support team member, or crisis referral service staff, and arising from the delivery of peer support services or crisis referral services. (a) (b) Crisis referral services include all public or private organizations that advise employees and volunteers of agencies employing emergency service personnel about consultation and treatment sources resources for personal problems, including mental health issues, chemical dependency, domestic violence, gambling, financial problems, and other personal crises. (b) (c) Critical incident means an actual or perceived event or situation that involves crisis, disaster, trauma, or emergency. (c) (d) Critical incident stress means the acute or cumulative psychological stress or trauma that emergency service personnel may experience in providing emergency services in response to a critical incident. The stress or trauma is an unusually strong emotional, cognitive, behavioral, or physical reaction that may interfere with normal functioning, functioning and could lead to post-traumatic stress injuries, including, but not limited to, one or more of the following: (1) Physical and emotional illness. (2) Failure of usual coping mechanisms. (3) Loss of interest in the job or normal life activities. (4) Personality changes. (5) Loss of ability to function. (6) Psychological disruption of personal life, including his or her relationship with a spouse, child, or friend. (d) (e) Emergency service personnel means an individual who provides emergency response services, including a law enforcement officer, correctional officer, probation officer, juvenile detention officer, a correctional peace officer or parole officer, as defined in Section 830.5 of the Penal Code and employed by the Department of Corrections and Rehabilitation, or a firefighter, paramedic, emergency medical technician, dispatcher, emergency response communication employee, or rescue service personnel. or dispatcher employed by the state or a city, county, city and county, district, or other political subdivision of the state. (e) (f) Peer support services include services provided by a peer support team or a peer support team member to emergency service personnel affected by a critical incident or the accumulation of witnessing multiple incidents. Peer support services assist emergency service personnel affected by a critical incident in coping with critical incident stress or mitigating reactions to critical incident stress. stress to prevent post-traumatic stress injuries. Peer support services include one or more all of the following: (1) Precrisis education. (2) Critical incident stress defusings. (3) Critical incident stress debriefings. (4) On-scene support services. (5) One-on-one support services. (6) Consultation. (7) Referral services. (8) Confidentiality obligations. (9) The impact of toxic stress on health and well-being. (10) Grief support. (11) Substance abuse identification and approaches. (12) Active listening skills. (g) Peer Support Labor-Management Committee means a committee, created by an employer with a peer support program, composed of an equal number of representatives of the employer and the employees. The members of the committee who are employees shall be appointed by the employee organization that represents the majority of the participants in the peer support program. (h) Peer support program means a program to deliver peer support services to an agencys employees consistent with this article and governed by peer support policies established by the Peer Support Labor-Management Committee. (f) (i) Peer support team means a local critical incident response team composed of individuals from emergency services professions, emergency medical services, emergency service personnel, hospital staff, clergy, and educators who have completed a peer support training course developed by the Office of Emergency Services, the California Firefighter Joint Apprenticeship Committee, or the Commission on Correctional Peace Officer Standards and Training, as described in Section 8669.4. and delivered pursuant to Section 8669.4, and who have been appointed to the team by a Peer Support Labor-Management Committee. (g) (j) Peer support team member means an individual who is a member of a peer support team and is specially trained to provide peer support services as a member of a peer support team. 8669.2. (a) Except as otherwise provided in this section, a A communication made by emergency service personnel to or a peer support team member while the emergency service personnel receives peer support team member provides peer support services is confidential and shall not be disclosed in a civil or administrative civil, administrative, or arbitration proceeding. A record kept by a peer support team member relating to the provision of peer support services to emergency service personnel by the peer support team or a peer support team member is confidential and is not subject to subpoena, discovery, or introduction into evidence in a civil or administrative proceeding.(b) A communication or record described in subdivision (a) is not confidential if any of Notwithstanding subdivision (a), a communication described in subdivision (a) may only be disclosed under the following circumstances exist: circumstances: (1) The peer support team member reasonably must make an appropriate referral of the emergency service personnel to, or consult about the emergency service personnel with, another member of the peer support team or an appropriate licensed or clinical professional associated with the peer support team.(2) Revealing the communication by the emergency service personnel may prevent reasonably certain The peer support team member reasonably believes that disclosure is necessary to prevent death, substantial bodily harm, or commission of a crime.(3) The peer support team member reasonably believes that disclosure is necessary pursuant to the peer support policies established by the Peer Support Labor-Management Committee. The peer support policies shall address instances in which an admission by emergency services personnel to a peer support team member, while the peer support team member provides peer support services, raises concerns of substantial bodily harm to another individual.(3)(4) The emergency service personnel or the legal representative of the emergency service personnel expressly agrees in writing that the emergency service personnel communication is not confidential. may be disclosed.(c) If the confidentiality of a communication is removed under disclosed pursuant to paragraph (1) or (2) (1), (2), or (3) of subdivision (b), the a peer support team member shall notify the emergency service personnel of the removal disclosure in writing. 8669.2. (a) Except as otherwise provided in this section, a A communication made by emergency service personnel to or a peer support team member while the emergency service personnel receives peer support team member provides peer support services is confidential and shall not be disclosed in a civil or administrative civil, administrative, or arbitration proceeding. A record kept by a peer support team member relating to the provision of peer support services to emergency service personnel by the peer support team or a peer support team member is confidential and is not subject to subpoena, discovery, or introduction into evidence in a civil or administrative proceeding. (b) A communication or record described in subdivision (a) is not confidential if any of Notwithstanding subdivision (a), a communication described in subdivision (a) may only be disclosed under the following circumstances exist: circumstances: (1) The peer support team member reasonably must make an appropriate referral of the emergency service personnel to, or consult about the emergency service personnel with, another member of the peer support team or an appropriate licensed or clinical professional associated with the peer support team. (2) Revealing the communication by the emergency service personnel may prevent reasonably certain The peer support team member reasonably believes that disclosure is necessary to prevent death, substantial bodily harm, or commission of a crime. (3) The peer support team member reasonably believes that disclosure is necessary pursuant to the peer support policies established by the Peer Support Labor-Management Committee. The peer support policies shall address instances in which an admission by emergency services personnel to a peer support team member, while the peer support team member provides peer support services, raises concerns of substantial bodily harm to another individual. (3) (4) The emergency service personnel or the legal representative of the emergency service personnel expressly agrees in writing that the emergency service personnel communication is not confidential. may be disclosed. (c) If the confidentiality of a communication is removed under disclosed pursuant to paragraph (1) or (2) (1), (2), or (3) of subdivision (b), the a peer support team member shall notify the emergency service personnel of the removal disclosure in writing. 8669.3. (a) Except as otherwise provided in subdivision (b), emergency service personnel who provide peer support services as a member of a peer support team and have completed a training course described in Section 8669.4 shall not be liable for damages, including personal injury, wrongful death, property damage, or other loss related to an act, error, or omission in performing peer support services, unless the act, error, or omission constitutes gross negligence or intentional misconduct.(b) Subdivision (a) does not apply to an action for medical malpractice. 8669.3. (a) Except as otherwise provided in subdivision (b), emergency service personnel who provide peer support services as a member of a peer support team and have completed a training course described in Section 8669.4 shall not be liable for damages, including personal injury, wrongful death, property damage, or other loss related to an act, error, or omission in performing peer support services, unless the act, error, or omission constitutes gross negligence or intentional misconduct. (b) Subdivision (a) does not apply to an action for medical malpractice. 8669.4. (a) (1) The Office of Emergency Services shall contract with the California Firefighter Joint Apprenticeship Committee to develop and deliver a fire service-specific peer support training course that each a peer support team member must shall complete to provide peer support services for firefighters and to be eligible for the protections of this article. The course shall include topics on peer support and stress management, including, but not limited to, all of the following:(1)Precrisis education.(2)Critical incident stress defusings.(3)Critical incident stress debriefings.(4)On-scene support services.(5)One-on-one support services.(6)Consultation.(7)Referral services.(8)Confidentiality obligations.(9)The impact of toxic stress on health and well-being.(10)Grief support.(11)Substance abuse identification and approaches.(12)Active listening skills.(b)(1)Notwithstanding subdivision (a), the Office of Emergency Services shall contract with the California Firefighter Joint Apprenticeship Committee to develop and deliver a fire service-specific peer support training course for a peer support team member who will provide peer support services for firefighters and other fire service emergency response personnel.(2) This The fire service-specific peer support training course shall be developed by the California Firefighter Joint Apprenticeship Committee in consultation with individuals and organizations knowledgeable about fire service first responder peer support services. The(3) The fire service-specific peer support training course shall include include, but shall not be limited to, topics on peer support and stress management, including, but not limited to, all of the following: services as identified in subdivision (f) of Section 8669.1.(A)Precrisis education.(B)Critical incident stress defusings.(C)Critical incident stress debriefings.(D)On-scene support services.(E)One-on-one support services.(F)Consultation.(G)Referral services.(H)Confidentiality obligations.(I)The impact of toxic stress on health and well-being.(J)Grief support.(K)Substance abuse identification and approaches.(L)Active listening skills.(3)(4) The contract shall provide for the delivery of training by the California Firefighter Joint Apprenticeship Committee through contracts with state, local, and regional public fire agencies.(c)(1)Notwithstanding subdivision (a), the(b) (1) The Commission on Correctional Peace Officer Standards and Trainings Training shall develop and deliver a peer support training course for a that an emergency service personnel peer support team member who will be operating in correctional facilities such as the state prison or a county jail. correctional system, including youth and adult correctional facilities, shall complete to be eligible for the protections of this article.(2) This The peer support training course shall include include, but shall not be limited to, topics on peer support and stress management, including, but not limited to, all of the following: services as identified in subdivision (f) of Section 8669.1.(A)Precrisis education.(B)Critical incident stress defusings.(C)Critical incident stress debriefings.(D)On-scene support services.(E)One-on-one support services.(F)Consultation.(G)Referral services.(H)Confidentiality obligations.(I)The impact of toxic stress on health and well-being.(J)Grief support.(K)Substance abuse identification and approaches.(L)Active listening skills. 8669.4. (a) (1) The Office of Emergency Services shall contract with the California Firefighter Joint Apprenticeship Committee to develop and deliver a fire service-specific peer support training course that each a peer support team member must shall complete to provide peer support services for firefighters and to be eligible for the protections of this article. The course shall include topics on peer support and stress management, including, but not limited to, all of the following: (1)Precrisis education. (2)Critical incident stress defusings. (3)Critical incident stress debriefings. (4)On-scene support services. (5)One-on-one support services. (6)Consultation. (7)Referral services. (8)Confidentiality obligations. (9)The impact of toxic stress on health and well-being. (10)Grief support. (11)Substance abuse identification and approaches. (12)Active listening skills. (b)(1)Notwithstanding subdivision (a), the Office of Emergency Services shall contract with the California Firefighter Joint Apprenticeship Committee to develop and deliver a fire service-specific peer support training course for a peer support team member who will provide peer support services for firefighters and other fire service emergency response personnel. (2) This The fire service-specific peer support training course shall be developed by the California Firefighter Joint Apprenticeship Committee in consultation with individuals and organizations knowledgeable about fire service first responder peer support services. The (3) The fire service-specific peer support training course shall include include, but shall not be limited to, topics on peer support and stress management, including, but not limited to, all of the following: services as identified in subdivision (f) of Section 8669.1. (A)Precrisis education. (B)Critical incident stress defusings. (C)Critical incident stress debriefings. (D)On-scene support services. (E)One-on-one support services. (F)Consultation. (G)Referral services. (H)Confidentiality obligations. (I)The impact of toxic stress on health and well-being. (J)Grief support. (K)Substance abuse identification and approaches. (L)Active listening skills. (3) (4) The contract shall provide for the delivery of training by the California Firefighter Joint Apprenticeship Committee through contracts with state, local, and regional public fire agencies. (c)(1)Notwithstanding subdivision (a), the (b) (1) The Commission on Correctional Peace Officer Standards and Trainings Training shall develop and deliver a peer support training course for a that an emergency service personnel peer support team member who will be operating in correctional facilities such as the state prison or a county jail. correctional system, including youth and adult correctional facilities, shall complete to be eligible for the protections of this article. (2) This The peer support training course shall include include, but shall not be limited to, topics on peer support and stress management, including, but not limited to, all of the following: services as identified in subdivision (f) of Section 8669.1. (A)Precrisis education. (B)Critical incident stress defusings. (C)Critical incident stress debriefings. (D)On-scene support services. (E)One-on-one support services. (F)Consultation. (G)Referral services. (H)Confidentiality obligations. (I)The impact of toxic stress on health and well-being. (J)Grief support. (K)Substance abuse identification and approaches. (L)Active listening skills. 8669.5. (a) Except as otherwise provided in this section, a communication made by emergency service personnel to a crisis hotline or crisis referral service is confidential and shall not be disclosed in a civil or administrative civil, administrative, or arbitration proceeding.(b) A Notwithstanding subdivision (a), a crisis hotline or crisis referral service may reveal only disclose confidential information communicated by emergency service personnel to prevent reasonably certain death, substantial bodily harm, or commission of a crime. 8669.5. (a) Except as otherwise provided in this section, a communication made by emergency service personnel to a crisis hotline or crisis referral service is confidential and shall not be disclosed in a civil or administrative civil, administrative, or arbitration proceeding. (b) A Notwithstanding subdivision (a), a crisis hotline or crisis referral service may reveal only disclose confidential information communicated by emergency service personnel to prevent reasonably certain death, substantial bodily harm, or commission of a crime. 8669.6. This article shall remain in effect only until January 1, 2024, and as of that date is repealed. 8669.6. This article shall remain in effect only until January 1, 2024, and as of that date is repealed.