California 2021-2022 Regular Session

California Assembly Bill AB1962 Latest Draft

Bill / Introduced Version Filed 02/10/2022

                            CALIFORNIA LEGISLATURE 20212022 REGULAR SESSION Assembly Bill No. 1962Introduced by Assembly Member VoepelFebruary 10, 2022 An act to add Section 9124 to the Welfare and Institutions Code, relating to public social services.LEGISLATIVE COUNSEL'S DIGESTAB 1962, as introduced, Voepel. Telephone support services: seniors and individuals with disabilities.Existing law, subject to an appropriation, establishes an Aging and Disability Resource Connection (ADRC) program, administered by the California Department of Aging, to provide information to consumers and their families on available long-term services and supports (LTSS) programs and to assist older adults, caregivers, and persons with disabilities in accessing LTSS programs at the local level. Under existing law, area agencies on aging and independent living centers are the core local partners in developing ADRC programs, after completing an application to be designated as an ADRC program.This bill would, subject to an appropriation, require the department to establish a grant program, with funds awarded to area agencies on aging and independent living centers, for the purpose of providing telephone support services for seniors and individuals with disabilities. The bill would require a grant recipient to coordinate with paraprofessional volunteers, who would receive training to recognize when a professional referral should be made. The bill would also require a grant recipient to contact seniors and individuals with disabilities and provide a listening setting through the telephone support service to identify available resources for reducing anxiety or other behavioral challenges, in order to combat social isolation and to help rebuild social capital.Digest Key Vote: MAJORITY  Appropriation: NO  Fiscal Committee: YES  Local Program: NO Bill TextThe people of the State of California do enact as follows:SECTION 1. Section 9124 is added to the Welfare and Institutions Code, to read:9124. (a) Upon appropriation by the Legislature for this purpose, the California Department of Aging shall establish a grant program, with funds awarded to area agencies on aging and independent living centers, for the purpose of providing telephone support services for seniors and individuals with disabilities.(b) An applicant that receives a grant pursuant to subdivision (a) shall, as part of the telephone support services, do both of the following:(1) Coordinate with paraprofessional volunteers, through assertive outreach, who shall be provided training to recognize when a professional referral should be made.(2) Contact seniors and individuals with disabilities, as appropriate, and provide a listening setting through the telephone support service to identify available resources for reducing anxiety or other behavioral challenges, in order to combat social isolation and to help rebuild social capital.

 CALIFORNIA LEGISLATURE 20212022 REGULAR SESSION Assembly Bill No. 1962Introduced by Assembly Member VoepelFebruary 10, 2022 An act to add Section 9124 to the Welfare and Institutions Code, relating to public social services.LEGISLATIVE COUNSEL'S DIGESTAB 1962, as introduced, Voepel. Telephone support services: seniors and individuals with disabilities.Existing law, subject to an appropriation, establishes an Aging and Disability Resource Connection (ADRC) program, administered by the California Department of Aging, to provide information to consumers and their families on available long-term services and supports (LTSS) programs and to assist older adults, caregivers, and persons with disabilities in accessing LTSS programs at the local level. Under existing law, area agencies on aging and independent living centers are the core local partners in developing ADRC programs, after completing an application to be designated as an ADRC program.This bill would, subject to an appropriation, require the department to establish a grant program, with funds awarded to area agencies on aging and independent living centers, for the purpose of providing telephone support services for seniors and individuals with disabilities. The bill would require a grant recipient to coordinate with paraprofessional volunteers, who would receive training to recognize when a professional referral should be made. The bill would also require a grant recipient to contact seniors and individuals with disabilities and provide a listening setting through the telephone support service to identify available resources for reducing anxiety or other behavioral challenges, in order to combat social isolation and to help rebuild social capital.Digest Key Vote: MAJORITY  Appropriation: NO  Fiscal Committee: YES  Local Program: NO 





 CALIFORNIA LEGISLATURE 20212022 REGULAR SESSION

 Assembly Bill 

No. 1962

Introduced by Assembly Member VoepelFebruary 10, 2022

Introduced by Assembly Member Voepel
February 10, 2022

 An act to add Section 9124 to the Welfare and Institutions Code, relating to public social services.

LEGISLATIVE COUNSEL'S DIGEST

## LEGISLATIVE COUNSEL'S DIGEST

AB 1962, as introduced, Voepel. Telephone support services: seniors and individuals with disabilities.

Existing law, subject to an appropriation, establishes an Aging and Disability Resource Connection (ADRC) program, administered by the California Department of Aging, to provide information to consumers and their families on available long-term services and supports (LTSS) programs and to assist older adults, caregivers, and persons with disabilities in accessing LTSS programs at the local level. Under existing law, area agencies on aging and independent living centers are the core local partners in developing ADRC programs, after completing an application to be designated as an ADRC program.This bill would, subject to an appropriation, require the department to establish a grant program, with funds awarded to area agencies on aging and independent living centers, for the purpose of providing telephone support services for seniors and individuals with disabilities. The bill would require a grant recipient to coordinate with paraprofessional volunteers, who would receive training to recognize when a professional referral should be made. The bill would also require a grant recipient to contact seniors and individuals with disabilities and provide a listening setting through the telephone support service to identify available resources for reducing anxiety or other behavioral challenges, in order to combat social isolation and to help rebuild social capital.

Existing law, subject to an appropriation, establishes an Aging and Disability Resource Connection (ADRC) program, administered by the California Department of Aging, to provide information to consumers and their families on available long-term services and supports (LTSS) programs and to assist older adults, caregivers, and persons with disabilities in accessing LTSS programs at the local level. Under existing law, area agencies on aging and independent living centers are the core local partners in developing ADRC programs, after completing an application to be designated as an ADRC program.

This bill would, subject to an appropriation, require the department to establish a grant program, with funds awarded to area agencies on aging and independent living centers, for the purpose of providing telephone support services for seniors and individuals with disabilities. The bill would require a grant recipient to coordinate with paraprofessional volunteers, who would receive training to recognize when a professional referral should be made. The bill would also require a grant recipient to contact seniors and individuals with disabilities and provide a listening setting through the telephone support service to identify available resources for reducing anxiety or other behavioral challenges, in order to combat social isolation and to help rebuild social capital.

## Digest Key

## Bill Text

The people of the State of California do enact as follows:SECTION 1. Section 9124 is added to the Welfare and Institutions Code, to read:9124. (a) Upon appropriation by the Legislature for this purpose, the California Department of Aging shall establish a grant program, with funds awarded to area agencies on aging and independent living centers, for the purpose of providing telephone support services for seniors and individuals with disabilities.(b) An applicant that receives a grant pursuant to subdivision (a) shall, as part of the telephone support services, do both of the following:(1) Coordinate with paraprofessional volunteers, through assertive outreach, who shall be provided training to recognize when a professional referral should be made.(2) Contact seniors and individuals with disabilities, as appropriate, and provide a listening setting through the telephone support service to identify available resources for reducing anxiety or other behavioral challenges, in order to combat social isolation and to help rebuild social capital.

The people of the State of California do enact as follows:

## The people of the State of California do enact as follows:

SECTION 1. Section 9124 is added to the Welfare and Institutions Code, to read:9124. (a) Upon appropriation by the Legislature for this purpose, the California Department of Aging shall establish a grant program, with funds awarded to area agencies on aging and independent living centers, for the purpose of providing telephone support services for seniors and individuals with disabilities.(b) An applicant that receives a grant pursuant to subdivision (a) shall, as part of the telephone support services, do both of the following:(1) Coordinate with paraprofessional volunteers, through assertive outreach, who shall be provided training to recognize when a professional referral should be made.(2) Contact seniors and individuals with disabilities, as appropriate, and provide a listening setting through the telephone support service to identify available resources for reducing anxiety or other behavioral challenges, in order to combat social isolation and to help rebuild social capital.

SECTION 1. Section 9124 is added to the Welfare and Institutions Code, to read:

### SECTION 1.

9124. (a) Upon appropriation by the Legislature for this purpose, the California Department of Aging shall establish a grant program, with funds awarded to area agencies on aging and independent living centers, for the purpose of providing telephone support services for seniors and individuals with disabilities.(b) An applicant that receives a grant pursuant to subdivision (a) shall, as part of the telephone support services, do both of the following:(1) Coordinate with paraprofessional volunteers, through assertive outreach, who shall be provided training to recognize when a professional referral should be made.(2) Contact seniors and individuals with disabilities, as appropriate, and provide a listening setting through the telephone support service to identify available resources for reducing anxiety or other behavioral challenges, in order to combat social isolation and to help rebuild social capital.

9124. (a) Upon appropriation by the Legislature for this purpose, the California Department of Aging shall establish a grant program, with funds awarded to area agencies on aging and independent living centers, for the purpose of providing telephone support services for seniors and individuals with disabilities.(b) An applicant that receives a grant pursuant to subdivision (a) shall, as part of the telephone support services, do both of the following:(1) Coordinate with paraprofessional volunteers, through assertive outreach, who shall be provided training to recognize when a professional referral should be made.(2) Contact seniors and individuals with disabilities, as appropriate, and provide a listening setting through the telephone support service to identify available resources for reducing anxiety or other behavioral challenges, in order to combat social isolation and to help rebuild social capital.

9124. (a) Upon appropriation by the Legislature for this purpose, the California Department of Aging shall establish a grant program, with funds awarded to area agencies on aging and independent living centers, for the purpose of providing telephone support services for seniors and individuals with disabilities.(b) An applicant that receives a grant pursuant to subdivision (a) shall, as part of the telephone support services, do both of the following:(1) Coordinate with paraprofessional volunteers, through assertive outreach, who shall be provided training to recognize when a professional referral should be made.(2) Contact seniors and individuals with disabilities, as appropriate, and provide a listening setting through the telephone support service to identify available resources for reducing anxiety or other behavioral challenges, in order to combat social isolation and to help rebuild social capital.



9124. (a) Upon appropriation by the Legislature for this purpose, the California Department of Aging shall establish a grant program, with funds awarded to area agencies on aging and independent living centers, for the purpose of providing telephone support services for seniors and individuals with disabilities.

(b) An applicant that receives a grant pursuant to subdivision (a) shall, as part of the telephone support services, do both of the following:

(1) Coordinate with paraprofessional volunteers, through assertive outreach, who shall be provided training to recognize when a professional referral should be made.

(2) Contact seniors and individuals with disabilities, as appropriate, and provide a listening setting through the telephone support service to identify available resources for reducing anxiety or other behavioral challenges, in order to combat social isolation and to help rebuild social capital.