1 | 1 | | CALIFORNIA LEGISLATURE 20212022 REGULAR SESSION Senate Bill No. 1310Introduced by Senator LeyvaFebruary 18, 2022 An act to amend Section 328 of the Business and Professions Code, relating to professions and vocations.LEGISLATIVE COUNSEL'S DIGESTSB 1310, as introduced, Leyva. Professions and vocations: consumer complaints.Existing law establishes the Department of Consumer Affairs under the direction of the Director of Consumer Affairs, and requires the director to receive complaints from consumers concerning prescribed matters, including violations of California law governing businesses and professions licensed by any agency of the department, and promulgated regulations. Existing law requires the director, through the Division of Investigation, to implement complaint prioritization guidelines for boards within the department to utilize in prioritizing their respective complaint and investigative workloads. Existing law requires the director to amend the guidelines to include the category of allegations of serious harm to a minor under the urgent or highest priority level on or before July 1, 2019.This bill would require the director to post these guidelines on the departments internet website and periodically amend this material. The bill would remove the obsolete provision requiring the director to amend the guidelines to include the category described above under the urgent or highest priority level.Digest Key Vote: MAJORITY Appropriation: NO Fiscal Committee: YES Local Program: NO Bill TextThe people of the State of California do enact as follows:SECTION 1. Section 328 of the Business and Professions Code is amended to read:328. (a) In order to implement the Consumer Protection Enforcement Initiative of 2010, the director, through the Division of Investigation, shall implement Complaint Prioritization Guidelines for boards to utilize in prioritizing their respective complaint and investigative workloads. The guidelines shall be used to determine the referral of complaints to the division and those that are retained by the health care boards for investigation. The director shall post these guidelines on the departments internet website and shall periodically amend this material.(b) Neither the Medical Board of California nor the Podiatric Medical Board of California shall be required to utilize the guidelines implemented pursuant to subdivision (a).(c)On or before July 1, 2019, the director shall amend the guidelines implemented pursuant to subdivision (a) to include the category of allegations of serious harm to a minor under the urgent or highest priority level. |
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3 | 3 | | CALIFORNIA LEGISLATURE 20212022 REGULAR SESSION Senate Bill No. 1310Introduced by Senator LeyvaFebruary 18, 2022 An act to amend Section 328 of the Business and Professions Code, relating to professions and vocations.LEGISLATIVE COUNSEL'S DIGESTSB 1310, as introduced, Leyva. Professions and vocations: consumer complaints.Existing law establishes the Department of Consumer Affairs under the direction of the Director of Consumer Affairs, and requires the director to receive complaints from consumers concerning prescribed matters, including violations of California law governing businesses and professions licensed by any agency of the department, and promulgated regulations. Existing law requires the director, through the Division of Investigation, to implement complaint prioritization guidelines for boards within the department to utilize in prioritizing their respective complaint and investigative workloads. Existing law requires the director to amend the guidelines to include the category of allegations of serious harm to a minor under the urgent or highest priority level on or before July 1, 2019.This bill would require the director to post these guidelines on the departments internet website and periodically amend this material. The bill would remove the obsolete provision requiring the director to amend the guidelines to include the category described above under the urgent or highest priority level.Digest Key Vote: MAJORITY Appropriation: NO Fiscal Committee: YES Local Program: NO |
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9 | 9 | | CALIFORNIA LEGISLATURE 20212022 REGULAR SESSION |
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11 | 11 | | Senate Bill |
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13 | 13 | | No. 1310 |
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15 | 15 | | Introduced by Senator LeyvaFebruary 18, 2022 |
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17 | 17 | | Introduced by Senator Leyva |
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18 | 18 | | February 18, 2022 |
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20 | 20 | | An act to amend Section 328 of the Business and Professions Code, relating to professions and vocations. |
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22 | 22 | | LEGISLATIVE COUNSEL'S DIGEST |
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24 | 24 | | ## LEGISLATIVE COUNSEL'S DIGEST |
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26 | 26 | | SB 1310, as introduced, Leyva. Professions and vocations: consumer complaints. |
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28 | 28 | | Existing law establishes the Department of Consumer Affairs under the direction of the Director of Consumer Affairs, and requires the director to receive complaints from consumers concerning prescribed matters, including violations of California law governing businesses and professions licensed by any agency of the department, and promulgated regulations. Existing law requires the director, through the Division of Investigation, to implement complaint prioritization guidelines for boards within the department to utilize in prioritizing their respective complaint and investigative workloads. Existing law requires the director to amend the guidelines to include the category of allegations of serious harm to a minor under the urgent or highest priority level on or before July 1, 2019.This bill would require the director to post these guidelines on the departments internet website and periodically amend this material. The bill would remove the obsolete provision requiring the director to amend the guidelines to include the category described above under the urgent or highest priority level. |
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30 | 30 | | Existing law establishes the Department of Consumer Affairs under the direction of the Director of Consumer Affairs, and requires the director to receive complaints from consumers concerning prescribed matters, including violations of California law governing businesses and professions licensed by any agency of the department, and promulgated regulations. Existing law requires the director, through the Division of Investigation, to implement complaint prioritization guidelines for boards within the department to utilize in prioritizing their respective complaint and investigative workloads. Existing law requires the director to amend the guidelines to include the category of allegations of serious harm to a minor under the urgent or highest priority level on or before July 1, 2019. |
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32 | 32 | | This bill would require the director to post these guidelines on the departments internet website and periodically amend this material. The bill would remove the obsolete provision requiring the director to amend the guidelines to include the category described above under the urgent or highest priority level. |
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34 | 34 | | ## Digest Key |
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36 | 36 | | ## Bill Text |
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38 | 38 | | The people of the State of California do enact as follows:SECTION 1. Section 328 of the Business and Professions Code is amended to read:328. (a) In order to implement the Consumer Protection Enforcement Initiative of 2010, the director, through the Division of Investigation, shall implement Complaint Prioritization Guidelines for boards to utilize in prioritizing their respective complaint and investigative workloads. The guidelines shall be used to determine the referral of complaints to the division and those that are retained by the health care boards for investigation. The director shall post these guidelines on the departments internet website and shall periodically amend this material.(b) Neither the Medical Board of California nor the Podiatric Medical Board of California shall be required to utilize the guidelines implemented pursuant to subdivision (a).(c)On or before July 1, 2019, the director shall amend the guidelines implemented pursuant to subdivision (a) to include the category of allegations of serious harm to a minor under the urgent or highest priority level. |
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40 | 40 | | The people of the State of California do enact as follows: |
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42 | 42 | | ## The people of the State of California do enact as follows: |
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44 | 44 | | SECTION 1. Section 328 of the Business and Professions Code is amended to read:328. (a) In order to implement the Consumer Protection Enforcement Initiative of 2010, the director, through the Division of Investigation, shall implement Complaint Prioritization Guidelines for boards to utilize in prioritizing their respective complaint and investigative workloads. The guidelines shall be used to determine the referral of complaints to the division and those that are retained by the health care boards for investigation. The director shall post these guidelines on the departments internet website and shall periodically amend this material.(b) Neither the Medical Board of California nor the Podiatric Medical Board of California shall be required to utilize the guidelines implemented pursuant to subdivision (a).(c)On or before July 1, 2019, the director shall amend the guidelines implemented pursuant to subdivision (a) to include the category of allegations of serious harm to a minor under the urgent or highest priority level. |
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46 | 46 | | SECTION 1. Section 328 of the Business and Professions Code is amended to read: |
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48 | 48 | | ### SECTION 1. |
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50 | 50 | | 328. (a) In order to implement the Consumer Protection Enforcement Initiative of 2010, the director, through the Division of Investigation, shall implement Complaint Prioritization Guidelines for boards to utilize in prioritizing their respective complaint and investigative workloads. The guidelines shall be used to determine the referral of complaints to the division and those that are retained by the health care boards for investigation. The director shall post these guidelines on the departments internet website and shall periodically amend this material.(b) Neither the Medical Board of California nor the Podiatric Medical Board of California shall be required to utilize the guidelines implemented pursuant to subdivision (a).(c)On or before July 1, 2019, the director shall amend the guidelines implemented pursuant to subdivision (a) to include the category of allegations of serious harm to a minor under the urgent or highest priority level. |
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52 | 52 | | 328. (a) In order to implement the Consumer Protection Enforcement Initiative of 2010, the director, through the Division of Investigation, shall implement Complaint Prioritization Guidelines for boards to utilize in prioritizing their respective complaint and investigative workloads. The guidelines shall be used to determine the referral of complaints to the division and those that are retained by the health care boards for investigation. The director shall post these guidelines on the departments internet website and shall periodically amend this material.(b) Neither the Medical Board of California nor the Podiatric Medical Board of California shall be required to utilize the guidelines implemented pursuant to subdivision (a).(c)On or before July 1, 2019, the director shall amend the guidelines implemented pursuant to subdivision (a) to include the category of allegations of serious harm to a minor under the urgent or highest priority level. |
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54 | 54 | | 328. (a) In order to implement the Consumer Protection Enforcement Initiative of 2010, the director, through the Division of Investigation, shall implement Complaint Prioritization Guidelines for boards to utilize in prioritizing their respective complaint and investigative workloads. The guidelines shall be used to determine the referral of complaints to the division and those that are retained by the health care boards for investigation. The director shall post these guidelines on the departments internet website and shall periodically amend this material.(b) Neither the Medical Board of California nor the Podiatric Medical Board of California shall be required to utilize the guidelines implemented pursuant to subdivision (a).(c)On or before July 1, 2019, the director shall amend the guidelines implemented pursuant to subdivision (a) to include the category of allegations of serious harm to a minor under the urgent or highest priority level. |
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58 | 58 | | 328. (a) In order to implement the Consumer Protection Enforcement Initiative of 2010, the director, through the Division of Investigation, shall implement Complaint Prioritization Guidelines for boards to utilize in prioritizing their respective complaint and investigative workloads. The guidelines shall be used to determine the referral of complaints to the division and those that are retained by the health care boards for investigation. The director shall post these guidelines on the departments internet website and shall periodically amend this material. |
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60 | 60 | | (b) Neither the Medical Board of California nor the Podiatric Medical Board of California shall be required to utilize the guidelines implemented pursuant to subdivision (a). |
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62 | 62 | | (c)On or before July 1, 2019, the director shall amend the guidelines implemented pursuant to subdivision (a) to include the category of allegations of serious harm to a minor under the urgent or highest priority level. |
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