California 2023-2024 Regular Session

California Assembly Bill AB2808 Compare Versions

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1-Amended IN Assembly April 30, 2024 Amended IN Assembly March 21, 2024 CALIFORNIA LEGISLATURE 20232024 REGULAR SESSION Assembly Bill No. 2808Introduced by Assembly Member WicksFebruary 15, 2024An act to add Chapter 21.1 (commencing with Section 22512) to Division 8 of the Business and Professions Code, relating to business. LEGISLATIVE COUNSEL'S DIGESTAB 2808, as amended, Wicks. Ticketing enterprise providers. Primary ticket sellers.Existing law regulates ticket sellers, defined as a person who, for compensation, commission, or otherwise, sells admission tickets to entertainment events. In this regard, existing law prohibits specified ticket selling practices and imposes certain recordkeeping and disclosure requirements on ticket sellers.This bill would require a ticketing enterprise provider, as defined, to include an application programming interface (API) that enables any participating ticketing provider, as defined, to integrate with the ticket manifest to list and sell primary tickets or secondary tickets, as those terms are defined, that are instantly verified by the ticketing enterprise system. The bill would make it unlawful for a ticketing enterprise provider or an entertainment facility to provide services associated with a system access API, as defined, on an exclusive or discriminatory basis, as specified. The bill would make it unlawful to limit the transfer or resale of a ticket or penalize, discriminate against, or deny access to an event to a person who has resold a ticket or purchases a secondary ticket. This bill would make a violation of the bills provisions subject to a $2,500 civil penalty for each ticket not sold or offered for sale in violation of the bills provisions.This bill would prohibit a contract between a primary ticket seller and a venue operator from providing for the primary ticket seller to be the exclusive and sole primary ticket seller. The bill would also prohibit such a contract from having a term longer than 3 years. The bill would require a venue operator, when entering into an agreement with an artist or artist representative, to allow the artist or artist representative to determine the terms and conditions relating to tickets to their events, as specified. The bill would apply its provisions to contracts entered into, amended, or renewed on or after January 1, 2025. The bill would provide an exception for significant national or international sporting events, as specified. The bill would impose a civil penalty of up to $2,500 for each violation of its provisions.Digest Key Vote: MAJORITY Appropriation: NO Fiscal Committee: YES Local Program: NO Bill TextThe people of the State of California do enact as follows:SECTION 1. The Legislature finds and declares all of the following:(a) There are many social and emotional upsides for individuals who are able to experience live entertainment and sporting events, including positive impacts to well-being and happiness.(b) Live events often serve as a focal point for communities to come together by creating a shared sense of identity, belonging, and social cohesion among attendees with similar interests.(c) Fans of popular artists and sports teams can have very diverse backgrounds. By fostering a sense of inclusivity and breaking down societal barriers, people of various ages, ethnicities, and backgrounds can share in the enjoyment of these events.(d) Emotional engagement with musical performances and sports can reduce stress and promote mental well-being. The exciting and positive experiences at sporting events or concerts can trigger the release of endorphins, which are often associated with increased happiness and a positive emotional state.(e) Studies have shown that listening to music lowers the hormone cortisol, which causes feelings of stress and anxiety, and listening to music can lead to decreases in heart rate, blood pressure, and respiratory rate.(f) Attending live events often leads to cherished memories, which can have a positive impact on an individuals emotional well-being and provide a source of nostalgia in the future.(g) People are very passionate about their fandom and the events that they want to attend, and devote significant time and resources to see their favorite performers or sports teams.(h) Although it can be argued that it is a luxury to have access to these types of events, there is no question that live entertainment can have a huge, positive impact on people and the communities they live in.(i) Access to live entertainment has value for inspiring the next generations of artists, athletes, and performers in the state. It encourages creativity and self-expression not only for the performers and athletes, but also for the audience and fans.(j) Witnessing talented individuals in person can ignite artistic aspirations and may influence the audience to explore their own musical or athletic abilities. This inspiration empowers individuals and can become a catalyst for personal growth, exploring potential, and fostering a sense of empowerment.(k) For youth, exposure to live entertainment could lead to participation in extracurricular activities, which promotes greater levels of academic achievement, self-esteem, and resiliency.(l) Given the positive impact of live entertainment events on Californians and their communities, it is in the interest of the Legislature to establish policies that foster and support a vibrant and eclectic live entertainment industry and ensure that Californians continue to have access to a wide range of affordable live entertainment events.SEC. 2. Chapter 21.1 (commencing with Section 22512) is added to Division 8 of the Business and Professions Code, to read: CHAPTER 21.1. Primary Ticket Sellers22512. For purposes of this chapter, the following definitions apply:(a) Artist means an actor rendering services on the stage, musical artist, musical organization, or other performing artist rendering professional services in theatrical and other live entertainment enterprises.(b) Artist representative means a person or corporation who is authorized to represent an artist and engages in the occupation of procuring, offering, promising, or attempting to procure employment or engagements for an artist or artists.(c) Consumer means a natural person who purchases a ticket to an entertainment event with the purpose of attending that event.(d) Entertainment event means a scheduled performance at a specific date, time, and location, including, but not limited to, a theatrical or operatic performance, concert, or sporting event, including, but not limited to, football, basketball, baseball, boxing, tennis, hockey, or any other sport.(e) (1) Entertainment venue means a publicly or privately owned place that holds live entertainment events, including, but not limited to, an arena, auditorium, concert hall, live performance venue, racetrack, stadium, theater, or other place where entertainment events are presented for a price of admission.(2) (A) Entertainment venue does not include an amusement park, fairground, museum, or other venue where the primary purpose is to provide interactive entertainment that allows the consumer to engage with different exhibits and activities.(B) A theater or venue operated by a nonprofit entity organized under Section 501(c)(3) of the Internal Revenue Code does not constitute an entertainment venue for purposes of this chapter.(f) Primary ticket seller has the same meaning as that term is defined in Section 22503 but does not include the secondary sale of tickets. Ticket seller includes a primary contractor, as defined in Section 22503.5, an agent of a ticket seller, and an online ticket selling marketplace where consumers are able to sell and purchase tickets for an entertainment event.(g) Venue operator means any person who owns, operates, manages, or controls an entertainment venue with a seating capacity of____people or more.22512.1. (a) A contract between a primary ticket seller and a venue operator shall not do either of the following:(1) Provide for the primary ticket seller to be the exclusive and sole primary ticket seller.(2) Have a term longer than three years.(b) A venue operator, when entering into an agreement with an artist or artist representative, shall allow the artist or artist representative to determine the terms and conditions related to the sale, pricing, distribution, and transfer of tickets to the artists events.(c) This section applies only to contracts entered into, amended, or renewed on or after January 1, 2025.22512.2. This chapter does not apply to a significant national or international sporting event where many anticipated attendees of these events will be traveling from outside of the state and outside of the country specifically to attend an event that may require stricter regulations on the sale of tickets for purposes of controlling the sale of tickets in order to ensure maximum availability for consumers and for maintaining the safety and security of both the attendees and the athletes, including, but not limited to, the World Cup, the Super Bowl, the Olympic and Paralympic Games, the annual Rose Bowl game, the Stanley Cup, and the World Series22512.3. A person who violates this chapter shall be liable for a civil penalty not to exceed two thousand five hundred dollars ($2,500) for each violation, which may be assessed and recovered in an action brought in the name of the people of the State of California by the Attorney General, a district attorney, a county counsel, a city attorney, or a city prosecutor. In addition, the court shall award a prevailing public prosecutor reasonable costs and attorneys fees. For purposes of this section, each ticket sold or offered for sale in violation of this section shall constitute a separate violation. The remedies provided by this section are in addition to the remedies or penalties available under all other laws of this state.SECTION 1.Chapter 21.1 (commencing with Section 22512) is added to Division 8 of the Business and Professions Code, to read:21.1.Ticketing Enterprise Provider22512.For purposes of this chapter: (a)Entertainment facility means a publicly or privately owned place of entertainment including, but not limited to, an arena, auditorium, concert hall, live performance venue, racetrack, stadium, theater, or other place where live entertainment events are presented for a price of admission.(b)Participating ticketing provider means a primary ticketing provider or a secondary ticketing provider that meets all of the following requirements:(1)Has a toll-free telephone number or email address dedicated for consumer complaints.(2)Has a standard refund policy that guarantees the purchaser a full refund under any of the following circumstances:(A)The event is canceled.(B)The ticket does not allow the purchaser to enter the ticketed event unless the ticket is canceled due to an act or omission by the purchaser.(C)The ticket fails to conform to its description or the purchaser failed to receive the ticket.(D)The purchaser failed to receive the ticket.(3)Pays the system access fee.(c)Primary ticket means the initial sale of a ticket to an event held at an entertainment facility.(d)Primary ticketing provider means a business that operates an internet website, software application for a mobile device, or any other digital platform to sell or facilitate the sale of primary tickets to events held at an entertainment facility.(e)Secondary ticket means the sale of a ticket to an event held at an entertainment facility that is subsequent to the sale of the primary ticket.(f)Secondary ticketing provider means a business, including a primary ticketing provider, that operates an internet website, software application for a mobile device, or any other digital platform to facilitate the sale of secondary tickets to events held at an entertainment facility.(g)System access API means an application programming interface that enables a participating ticket provider to integrate with the ticket manifest in order to list and sell primary tickets and list and sell secondary tickets that are instantly verified by the ticketing enterprise system.(h)System access fee means the fee paid by the participating ticketing provider to the primary ticketing provider for the system access API.(i)Ticketing enterprise provider means a business, which may include a primary ticketing provider or a secondary ticketing provider, that operates a ticketing enterprise system.(j)Ticketing enterprise system means a product or product suite used by an entertainment facility to manage box office operations for ticket sales and ticket distribution, including the ticket manifest.(k)Ticket manifest means a detailed accounting of all tickets that have been generated for the event. 22512.1.A ticketing enterprise provider shall include an application programming interface that enables any participating ticketing provider to integrate with the ticket manifest in order to list and sell primary tickets and list and sell secondary tickets that are instantly verified by the ticketing enterprise system.22512.2.(a)The ticketing enterprise provider shall establish a uniform set of terms applicable to all participating ticketing providers to govern participation, maintenance, and support issues associated with the system access API.(b)It shall be unlawful for a ticketing enterprise provider or an entertainment facility to provide or offer to provide services associated with the system access API on an exclusive or discriminatory basis, including, but not limited to, the following:(1)Providing an exclusive or tiered schedule for selling primary tickets or secondary tickets.(2)Providing service enhancements to a participating ticketing provider on more favorable terms than any other participating ticketing provider.(3)Throttling or degrading access.22512.3.The cost of the system access fee shall be reasonable and proportionate to the ticketing enterprise providers cost of validating the ticket and maintaining the administration of the system access API. The ticketing enterprise provider shall not adjust the cost of the system access fee to discriminate against or discourage participation by any participating ticketing provider.22512.4.It shall be unlawful for a ticketing enterprise provider or entertainment facility to do either of the following:(a)Limit the transfer or resale of a ticket.(b)Penalize, discriminate against, or deny access to an event to a person who has resold a ticket or who purchases a secondary ticket.22512.5.A person who violates this section shall be liable for a civil penalty not to exceed two thousand five hundred dollars ($2,500) for each violation, which may be assessed and recovered in an action brought in the name of the people of the State of California by the Attorney General, a district attorney, a city attorney, or a city prosecutor. For purposes of this section, each ticket not sold or offered for sale in violation of this section shall constitute a separate violation. The remedies provided by this section are in addition to the remedies or penalties available under all other laws of this state.
1+Amended IN Assembly March 21, 2024 CALIFORNIA LEGISLATURE 20232024 REGULAR SESSION Assembly Bill No. 2808Introduced by Assembly Member WicksFebruary 15, 2024An act to amend Section 22600 add Chapter 21.1 (commencing with Section 22512) to Division 8 of the Business and Professions Code, relating to business. LEGISLATIVE COUNSEL'S DIGESTAB 2808, as amended, Wicks. Commercial directories: fines. Ticketing enterprise providers.Existing law regulates ticket sellers, defined as a person who, for compensation, commission, or otherwise, sells admission tickets to entertainment events. In this regard, existing law prohibits specified ticket selling practices and imposes certain recordkeeping and disclosure requirements on ticket sellers.This bill would require a ticketing enterprise provider, as defined, to include an application programming interface (API) that enables any participating ticketing provider, as defined, to integrate with the ticket manifest to list and sell primary tickets or secondary tickets, as those terms are defined, that are instantly verified by the ticketing enterprise system. The bill would make it unlawful for a ticketing enterprise provider or an entertainment facility to provide services associated with a system access API, as defined, on an exclusive or discriminatory basis, as specified. The bill would make it unlawful to limit the transfer or resale of a ticket or penalize, discriminate against, or deny access to an event to a person who has resold a ticket or purchases a secondary ticket. This bill would make a violation of the bills provisions subject to a $2,500 civil penalty for each ticket not sold or offered for sale in violation of the bills provisions.Existing law requires a publisher to obtain the written consent of a subscriber who has been assigned a telephone number for a facsimile machine before including the number in any commercial directory, as specified. Existing law makes a violation of this provision an infraction punishable by a fine of $500.This bill would increase that fine to $525. The bill would also make a nonsubstantive change to those provisions.Digest Key Vote: MAJORITY Appropriation: NO Fiscal Committee: YES Local Program: NO Bill TextThe people of the State of California do enact as follows:SECTION 1. Chapter 21.1 (commencing with Section 22512) is added to Division 8 of the Business and Professions Code, to read: CHAPTER 21.1. Ticketing Enterprise Provider22512. For purposes of this chapter:(a) Entertainment facility means a publicly or privately owned place of entertainment including, but not limited to, an arena, auditorium, concert hall, live performance venue, racetrack, stadium, theater, or other place where live entertainment events are presented for a price of admission.(b) Participating ticketing provider means a primary ticketing provider or a secondary ticketing provider that meets all of the following requirements:(1) Has a toll-free telephone number or email address dedicated for consumer complaints.(2) Has a standard refund policy that guarantees the purchaser a full refund under any of the following circumstances:(A) The event is canceled.(B) The ticket does not allow the purchaser to enter the ticketed event unless the ticket is canceled due to an act or omission by the purchaser.(C) The ticket fails to conform to its description or the purchaser failed to receive the ticket.(D) The purchaser failed to receive the ticket.(3) Pays the system access fee.(c) Primary ticket means the initial sale of a ticket to an event held at an entertainment facility.(d) Primary ticketing provider means a business that operates an internet website, software application for a mobile device, or any other digital platform to sell or facilitate the sale of primary tickets to events held at an entertainment facility.(e) Secondary ticket means the sale of a ticket to an event held at an entertainment facility that is subsequent to the sale of the primary ticket.(f) Secondary ticketing provider means a business, including a primary ticketing provider, that operates an internet website, software application for a mobile device, or any other digital platform to facilitate the sale of secondary tickets to events held at an entertainment facility.(g) System access API means an application programming interface that enables a participating ticket provider to integrate with the ticket manifest in order to list and sell primary tickets and list and sell secondary tickets that are instantly verified by the ticketing enterprise system.(h) System access fee means the fee paid by the participating ticketing provider to the primary ticketing provider for the system access API.(i) Ticketing enterprise provider means a business, which may include a primary ticketing provider or a secondary ticketing provider, that operates a ticketing enterprise system.(j) Ticketing enterprise system means a product or product suite used by an entertainment facility to manage box office operations for ticket sales and ticket distribution, including the ticket manifest.(k) Ticket manifest means a detailed accounting of all tickets that have been generated for the event. 22512.1. A ticketing enterprise provider shall include an application programming interface that enables any participating ticketing provider to integrate with the ticket manifest in order to list and sell primary tickets and list and sell secondary tickets that are instantly verified by the ticketing enterprise system.22512.2. (a) The ticketing enterprise provider shall establish a uniform set of terms applicable to all participating ticketing providers to govern participation, maintenance, and support issues associated with the system access API.(b) It shall be unlawful for a ticketing enterprise provider or an entertainment facility to provide or offer to provide services associated with the system access API on an exclusive or discriminatory basis, including, but not limited to, the following:(1) Providing an exclusive or tiered schedule for selling primary tickets or secondary tickets.(2) Providing service enhancements to a participating ticketing provider on more favorable terms than any other participating ticketing provider.(3) Throttling or degrading access.22512.3. The cost of the system access fee shall be reasonable and proportionate to the ticketing enterprise providers cost of validating the ticket and maintaining the administration of the system access API. The ticketing enterprise provider shall not adjust the cost of the system access fee to discriminate against or discourage participation by any participating ticketing provider.22512.4. It shall be unlawful for a ticketing enterprise provider or entertainment facility to do either of the following:(a) Limit the transfer or resale of a ticket.(b) Penalize, discriminate against, or deny access to an event to a person who has resold a ticket or who purchases a secondary ticket.22512.5. A person who violates this section shall be liable for a civil penalty not to exceed two thousand five hundred dollars ($2,500) for each violation, which may be assessed and recovered in an action brought in the name of the people of the State of California by the Attorney General, a district attorney, a city attorney, or a city prosecutor. For purposes of this section, each ticket not sold or offered for sale in violation of this section shall constitute a separate violation. The remedies provided by this section are in addition to the remedies or penalties available under all other laws of this state.SECTION 1.Section 22600 of the Business and Professions Code is amended to read:22600.(a)Every publisher shall, prior to including a telephone number for a facsimile machine in any commercial directory of telephone numbers, obtain the written consent of the subscriber who has been assigned the number unless the telephone number for the facsimile machine is obtained from a telephone corporations alphabetical or classified directory of telephone numbers.(b)As used in this section:(1)Commercial directory does not include an alphabetical directory of telephone numbers or a classified directory published by a telephone corporation.(2)Telephone number for a facsimile machine means any number designated in a directory as being for a facsimile machine or any number included in a directory represented to be a directory of telephone numbers for facsimile machines.(c)Every publisher shall notify, in writing, all of the subscribers of the facsimile telephone numbers printed in the publishers directory of the requirements of this chapter on or before April 1, 1991. Unless the subscriber thereafter notifies the publisher otherwise, telephone numbers for facsimile machines published prior to July 1, 1991, without the written consent of the subscriber, may continue to be published by that publisher. Upon notification by the subscriber that they desire to be excluded from the directory, all subsequent volumes of the directory shall exclude the subscribers facsimile telephone number.(d)Every violation of subdivision (a) is an infraction punishable by a fine of five hundred twenty-five dollars ($525).
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3- Amended IN Assembly April 30, 2024 Amended IN Assembly March 21, 2024 CALIFORNIA LEGISLATURE 20232024 REGULAR SESSION Assembly Bill No. 2808Introduced by Assembly Member WicksFebruary 15, 2024An act to add Chapter 21.1 (commencing with Section 22512) to Division 8 of the Business and Professions Code, relating to business. LEGISLATIVE COUNSEL'S DIGESTAB 2808, as amended, Wicks. Ticketing enterprise providers. Primary ticket sellers.Existing law regulates ticket sellers, defined as a person who, for compensation, commission, or otherwise, sells admission tickets to entertainment events. In this regard, existing law prohibits specified ticket selling practices and imposes certain recordkeeping and disclosure requirements on ticket sellers.This bill would require a ticketing enterprise provider, as defined, to include an application programming interface (API) that enables any participating ticketing provider, as defined, to integrate with the ticket manifest to list and sell primary tickets or secondary tickets, as those terms are defined, that are instantly verified by the ticketing enterprise system. The bill would make it unlawful for a ticketing enterprise provider or an entertainment facility to provide services associated with a system access API, as defined, on an exclusive or discriminatory basis, as specified. The bill would make it unlawful to limit the transfer or resale of a ticket or penalize, discriminate against, or deny access to an event to a person who has resold a ticket or purchases a secondary ticket. This bill would make a violation of the bills provisions subject to a $2,500 civil penalty for each ticket not sold or offered for sale in violation of the bills provisions.This bill would prohibit a contract between a primary ticket seller and a venue operator from providing for the primary ticket seller to be the exclusive and sole primary ticket seller. The bill would also prohibit such a contract from having a term longer than 3 years. The bill would require a venue operator, when entering into an agreement with an artist or artist representative, to allow the artist or artist representative to determine the terms and conditions relating to tickets to their events, as specified. The bill would apply its provisions to contracts entered into, amended, or renewed on or after January 1, 2025. The bill would provide an exception for significant national or international sporting events, as specified. The bill would impose a civil penalty of up to $2,500 for each violation of its provisions.Digest Key Vote: MAJORITY Appropriation: NO Fiscal Committee: YES Local Program: NO
3+ Amended IN Assembly March 21, 2024 CALIFORNIA LEGISLATURE 20232024 REGULAR SESSION Assembly Bill No. 2808Introduced by Assembly Member WicksFebruary 15, 2024An act to amend Section 22600 add Chapter 21.1 (commencing with Section 22512) to Division 8 of the Business and Professions Code, relating to business. LEGISLATIVE COUNSEL'S DIGESTAB 2808, as amended, Wicks. Commercial directories: fines. Ticketing enterprise providers.Existing law regulates ticket sellers, defined as a person who, for compensation, commission, or otherwise, sells admission tickets to entertainment events. In this regard, existing law prohibits specified ticket selling practices and imposes certain recordkeeping and disclosure requirements on ticket sellers.This bill would require a ticketing enterprise provider, as defined, to include an application programming interface (API) that enables any participating ticketing provider, as defined, to integrate with the ticket manifest to list and sell primary tickets or secondary tickets, as those terms are defined, that are instantly verified by the ticketing enterprise system. The bill would make it unlawful for a ticketing enterprise provider or an entertainment facility to provide services associated with a system access API, as defined, on an exclusive or discriminatory basis, as specified. The bill would make it unlawful to limit the transfer or resale of a ticket or penalize, discriminate against, or deny access to an event to a person who has resold a ticket or purchases a secondary ticket. This bill would make a violation of the bills provisions subject to a $2,500 civil penalty for each ticket not sold or offered for sale in violation of the bills provisions.Existing law requires a publisher to obtain the written consent of a subscriber who has been assigned a telephone number for a facsimile machine before including the number in any commercial directory, as specified. Existing law makes a violation of this provision an infraction punishable by a fine of $500.This bill would increase that fine to $525. The bill would also make a nonsubstantive change to those provisions.Digest Key Vote: MAJORITY Appropriation: NO Fiscal Committee: YES Local Program: NO
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5- Amended IN Assembly April 30, 2024 Amended IN Assembly March 21, 2024
5+ Amended IN Assembly March 21, 2024
66
7-Amended IN Assembly April 30, 2024
87 Amended IN Assembly March 21, 2024
98
109 CALIFORNIA LEGISLATURE 20232024 REGULAR SESSION
1110
1211 Assembly Bill
1312
1413 No. 2808
1514
1615 Introduced by Assembly Member WicksFebruary 15, 2024
1716
1817 Introduced by Assembly Member Wicks
1918 February 15, 2024
2019
21-An act to add Chapter 21.1 (commencing with Section 22512) to Division 8 of the Business and Professions Code, relating to business.
20+An act to amend Section 22600 add Chapter 21.1 (commencing with Section 22512) to Division 8 of the Business and Professions Code, relating to business.
2221
2322 LEGISLATIVE COUNSEL'S DIGEST
2423
2524 ## LEGISLATIVE COUNSEL'S DIGEST
2625
27-AB 2808, as amended, Wicks. Ticketing enterprise providers. Primary ticket sellers.
26+AB 2808, as amended, Wicks. Commercial directories: fines. Ticketing enterprise providers.
2827
29-Existing law regulates ticket sellers, defined as a person who, for compensation, commission, or otherwise, sells admission tickets to entertainment events. In this regard, existing law prohibits specified ticket selling practices and imposes certain recordkeeping and disclosure requirements on ticket sellers.This bill would require a ticketing enterprise provider, as defined, to include an application programming interface (API) that enables any participating ticketing provider, as defined, to integrate with the ticket manifest to list and sell primary tickets or secondary tickets, as those terms are defined, that are instantly verified by the ticketing enterprise system. The bill would make it unlawful for a ticketing enterprise provider or an entertainment facility to provide services associated with a system access API, as defined, on an exclusive or discriminatory basis, as specified. The bill would make it unlawful to limit the transfer or resale of a ticket or penalize, discriminate against, or deny access to an event to a person who has resold a ticket or purchases a secondary ticket. This bill would make a violation of the bills provisions subject to a $2,500 civil penalty for each ticket not sold or offered for sale in violation of the bills provisions.This bill would prohibit a contract between a primary ticket seller and a venue operator from providing for the primary ticket seller to be the exclusive and sole primary ticket seller. The bill would also prohibit such a contract from having a term longer than 3 years. The bill would require a venue operator, when entering into an agreement with an artist or artist representative, to allow the artist or artist representative to determine the terms and conditions relating to tickets to their events, as specified. The bill would apply its provisions to contracts entered into, amended, or renewed on or after January 1, 2025. The bill would provide an exception for significant national or international sporting events, as specified. The bill would impose a civil penalty of up to $2,500 for each violation of its provisions.
28+Existing law regulates ticket sellers, defined as a person who, for compensation, commission, or otherwise, sells admission tickets to entertainment events. In this regard, existing law prohibits specified ticket selling practices and imposes certain recordkeeping and disclosure requirements on ticket sellers.This bill would require a ticketing enterprise provider, as defined, to include an application programming interface (API) that enables any participating ticketing provider, as defined, to integrate with the ticket manifest to list and sell primary tickets or secondary tickets, as those terms are defined, that are instantly verified by the ticketing enterprise system. The bill would make it unlawful for a ticketing enterprise provider or an entertainment facility to provide services associated with a system access API, as defined, on an exclusive or discriminatory basis, as specified. The bill would make it unlawful to limit the transfer or resale of a ticket or penalize, discriminate against, or deny access to an event to a person who has resold a ticket or purchases a secondary ticket. This bill would make a violation of the bills provisions subject to a $2,500 civil penalty for each ticket not sold or offered for sale in violation of the bills provisions.Existing law requires a publisher to obtain the written consent of a subscriber who has been assigned a telephone number for a facsimile machine before including the number in any commercial directory, as specified. Existing law makes a violation of this provision an infraction punishable by a fine of $500.This bill would increase that fine to $525. The bill would also make a nonsubstantive change to those provisions.
3029
3130 Existing law regulates ticket sellers, defined as a person who, for compensation, commission, or otherwise, sells admission tickets to entertainment events. In this regard, existing law prohibits specified ticket selling practices and imposes certain recordkeeping and disclosure requirements on ticket sellers.
3231
3332 This bill would require a ticketing enterprise provider, as defined, to include an application programming interface (API) that enables any participating ticketing provider, as defined, to integrate with the ticket manifest to list and sell primary tickets or secondary tickets, as those terms are defined, that are instantly verified by the ticketing enterprise system. The bill would make it unlawful for a ticketing enterprise provider or an entertainment facility to provide services associated with a system access API, as defined, on an exclusive or discriminatory basis, as specified. The bill would make it unlawful to limit the transfer or resale of a ticket or penalize, discriminate against, or deny access to an event to a person who has resold a ticket or purchases a secondary ticket. This bill would make a violation of the bills provisions subject to a $2,500 civil penalty for each ticket not sold or offered for sale in violation of the bills provisions.
3433
34+Existing law requires a publisher to obtain the written consent of a subscriber who has been assigned a telephone number for a facsimile machine before including the number in any commercial directory, as specified. Existing law makes a violation of this provision an infraction punishable by a fine of $500.
3535
3636
37-This bill would prohibit a contract between a primary ticket seller and a venue operator from providing for the primary ticket seller to be the exclusive and sole primary ticket seller. The bill would also prohibit such a contract from having a term longer than 3 years. The bill would require a venue operator, when entering into an agreement with an artist or artist representative, to allow the artist or artist representative to determine the terms and conditions relating to tickets to their events, as specified. The bill would apply its provisions to contracts entered into, amended, or renewed on or after January 1, 2025. The bill would provide an exception for significant national or international sporting events, as specified. The bill would impose a civil penalty of up to $2,500 for each violation of its provisions.
37+
38+This bill would increase that fine to $525. The bill would also make a nonsubstantive change to those provisions.
39+
40+
3841
3942 ## Digest Key
4043
4144 ## Bill Text
4245
43-The people of the State of California do enact as follows:SECTION 1. The Legislature finds and declares all of the following:(a) There are many social and emotional upsides for individuals who are able to experience live entertainment and sporting events, including positive impacts to well-being and happiness.(b) Live events often serve as a focal point for communities to come together by creating a shared sense of identity, belonging, and social cohesion among attendees with similar interests.(c) Fans of popular artists and sports teams can have very diverse backgrounds. By fostering a sense of inclusivity and breaking down societal barriers, people of various ages, ethnicities, and backgrounds can share in the enjoyment of these events.(d) Emotional engagement with musical performances and sports can reduce stress and promote mental well-being. The exciting and positive experiences at sporting events or concerts can trigger the release of endorphins, which are often associated with increased happiness and a positive emotional state.(e) Studies have shown that listening to music lowers the hormone cortisol, which causes feelings of stress and anxiety, and listening to music can lead to decreases in heart rate, blood pressure, and respiratory rate.(f) Attending live events often leads to cherished memories, which can have a positive impact on an individuals emotional well-being and provide a source of nostalgia in the future.(g) People are very passionate about their fandom and the events that they want to attend, and devote significant time and resources to see their favorite performers or sports teams.(h) Although it can be argued that it is a luxury to have access to these types of events, there is no question that live entertainment can have a huge, positive impact on people and the communities they live in.(i) Access to live entertainment has value for inspiring the next generations of artists, athletes, and performers in the state. It encourages creativity and self-expression not only for the performers and athletes, but also for the audience and fans.(j) Witnessing talented individuals in person can ignite artistic aspirations and may influence the audience to explore their own musical or athletic abilities. This inspiration empowers individuals and can become a catalyst for personal growth, exploring potential, and fostering a sense of empowerment.(k) For youth, exposure to live entertainment could lead to participation in extracurricular activities, which promotes greater levels of academic achievement, self-esteem, and resiliency.(l) Given the positive impact of live entertainment events on Californians and their communities, it is in the interest of the Legislature to establish policies that foster and support a vibrant and eclectic live entertainment industry and ensure that Californians continue to have access to a wide range of affordable live entertainment events.SEC. 2. Chapter 21.1 (commencing with Section 22512) is added to Division 8 of the Business and Professions Code, to read: CHAPTER 21.1. Primary Ticket Sellers22512. For purposes of this chapter, the following definitions apply:(a) Artist means an actor rendering services on the stage, musical artist, musical organization, or other performing artist rendering professional services in theatrical and other live entertainment enterprises.(b) Artist representative means a person or corporation who is authorized to represent an artist and engages in the occupation of procuring, offering, promising, or attempting to procure employment or engagements for an artist or artists.(c) Consumer means a natural person who purchases a ticket to an entertainment event with the purpose of attending that event.(d) Entertainment event means a scheduled performance at a specific date, time, and location, including, but not limited to, a theatrical or operatic performance, concert, or sporting event, including, but not limited to, football, basketball, baseball, boxing, tennis, hockey, or any other sport.(e) (1) Entertainment venue means a publicly or privately owned place that holds live entertainment events, including, but not limited to, an arena, auditorium, concert hall, live performance venue, racetrack, stadium, theater, or other place where entertainment events are presented for a price of admission.(2) (A) Entertainment venue does not include an amusement park, fairground, museum, or other venue where the primary purpose is to provide interactive entertainment that allows the consumer to engage with different exhibits and activities.(B) A theater or venue operated by a nonprofit entity organized under Section 501(c)(3) of the Internal Revenue Code does not constitute an entertainment venue for purposes of this chapter.(f) Primary ticket seller has the same meaning as that term is defined in Section 22503 but does not include the secondary sale of tickets. Ticket seller includes a primary contractor, as defined in Section 22503.5, an agent of a ticket seller, and an online ticket selling marketplace where consumers are able to sell and purchase tickets for an entertainment event.(g) Venue operator means any person who owns, operates, manages, or controls an entertainment venue with a seating capacity of____people or more.22512.1. (a) A contract between a primary ticket seller and a venue operator shall not do either of the following:(1) Provide for the primary ticket seller to be the exclusive and sole primary ticket seller.(2) Have a term longer than three years.(b) A venue operator, when entering into an agreement with an artist or artist representative, shall allow the artist or artist representative to determine the terms and conditions related to the sale, pricing, distribution, and transfer of tickets to the artists events.(c) This section applies only to contracts entered into, amended, or renewed on or after January 1, 2025.22512.2. This chapter does not apply to a significant national or international sporting event where many anticipated attendees of these events will be traveling from outside of the state and outside of the country specifically to attend an event that may require stricter regulations on the sale of tickets for purposes of controlling the sale of tickets in order to ensure maximum availability for consumers and for maintaining the safety and security of both the attendees and the athletes, including, but not limited to, the World Cup, the Super Bowl, the Olympic and Paralympic Games, the annual Rose Bowl game, the Stanley Cup, and the World Series22512.3. A person who violates this chapter shall be liable for a civil penalty not to exceed two thousand five hundred dollars ($2,500) for each violation, which may be assessed and recovered in an action brought in the name of the people of the State of California by the Attorney General, a district attorney, a county counsel, a city attorney, or a city prosecutor. In addition, the court shall award a prevailing public prosecutor reasonable costs and attorneys fees. For purposes of this section, each ticket sold or offered for sale in violation of this section shall constitute a separate violation. The remedies provided by this section are in addition to the remedies or penalties available under all other laws of this state.SECTION 1.Chapter 21.1 (commencing with Section 22512) is added to Division 8 of the Business and Professions Code, to read:21.1.Ticketing Enterprise Provider22512.For purposes of this chapter: (a)Entertainment facility means a publicly or privately owned place of entertainment including, but not limited to, an arena, auditorium, concert hall, live performance venue, racetrack, stadium, theater, or other place where live entertainment events are presented for a price of admission.(b)Participating ticketing provider means a primary ticketing provider or a secondary ticketing provider that meets all of the following requirements:(1)Has a toll-free telephone number or email address dedicated for consumer complaints.(2)Has a standard refund policy that guarantees the purchaser a full refund under any of the following circumstances:(A)The event is canceled.(B)The ticket does not allow the purchaser to enter the ticketed event unless the ticket is canceled due to an act or omission by the purchaser.(C)The ticket fails to conform to its description or the purchaser failed to receive the ticket.(D)The purchaser failed to receive the ticket.(3)Pays the system access fee.(c)Primary ticket means the initial sale of a ticket to an event held at an entertainment facility.(d)Primary ticketing provider means a business that operates an internet website, software application for a mobile device, or any other digital platform to sell or facilitate the sale of primary tickets to events held at an entertainment facility.(e)Secondary ticket means the sale of a ticket to an event held at an entertainment facility that is subsequent to the sale of the primary ticket.(f)Secondary ticketing provider means a business, including a primary ticketing provider, that operates an internet website, software application for a mobile device, or any other digital platform to facilitate the sale of secondary tickets to events held at an entertainment facility.(g)System access API means an application programming interface that enables a participating ticket provider to integrate with the ticket manifest in order to list and sell primary tickets and list and sell secondary tickets that are instantly verified by the ticketing enterprise system.(h)System access fee means the fee paid by the participating ticketing provider to the primary ticketing provider for the system access API.(i)Ticketing enterprise provider means a business, which may include a primary ticketing provider or a secondary ticketing provider, that operates a ticketing enterprise system.(j)Ticketing enterprise system means a product or product suite used by an entertainment facility to manage box office operations for ticket sales and ticket distribution, including the ticket manifest.(k)Ticket manifest means a detailed accounting of all tickets that have been generated for the event. 22512.1.A ticketing enterprise provider shall include an application programming interface that enables any participating ticketing provider to integrate with the ticket manifest in order to list and sell primary tickets and list and sell secondary tickets that are instantly verified by the ticketing enterprise system.22512.2.(a)The ticketing enterprise provider shall establish a uniform set of terms applicable to all participating ticketing providers to govern participation, maintenance, and support issues associated with the system access API.(b)It shall be unlawful for a ticketing enterprise provider or an entertainment facility to provide or offer to provide services associated with the system access API on an exclusive or discriminatory basis, including, but not limited to, the following:(1)Providing an exclusive or tiered schedule for selling primary tickets or secondary tickets.(2)Providing service enhancements to a participating ticketing provider on more favorable terms than any other participating ticketing provider.(3)Throttling or degrading access.22512.3.The cost of the system access fee shall be reasonable and proportionate to the ticketing enterprise providers cost of validating the ticket and maintaining the administration of the system access API. The ticketing enterprise provider shall not adjust the cost of the system access fee to discriminate against or discourage participation by any participating ticketing provider.22512.4.It shall be unlawful for a ticketing enterprise provider or entertainment facility to do either of the following:(a)Limit the transfer or resale of a ticket.(b)Penalize, discriminate against, or deny access to an event to a person who has resold a ticket or who purchases a secondary ticket.22512.5.A person who violates this section shall be liable for a civil penalty not to exceed two thousand five hundred dollars ($2,500) for each violation, which may be assessed and recovered in an action brought in the name of the people of the State of California by the Attorney General, a district attorney, a city attorney, or a city prosecutor. For purposes of this section, each ticket not sold or offered for sale in violation of this section shall constitute a separate violation. The remedies provided by this section are in addition to the remedies or penalties available under all other laws of this state.
46+The people of the State of California do enact as follows:SECTION 1. Chapter 21.1 (commencing with Section 22512) is added to Division 8 of the Business and Professions Code, to read: CHAPTER 21.1. Ticketing Enterprise Provider22512. For purposes of this chapter:(a) Entertainment facility means a publicly or privately owned place of entertainment including, but not limited to, an arena, auditorium, concert hall, live performance venue, racetrack, stadium, theater, or other place where live entertainment events are presented for a price of admission.(b) Participating ticketing provider means a primary ticketing provider or a secondary ticketing provider that meets all of the following requirements:(1) Has a toll-free telephone number or email address dedicated for consumer complaints.(2) Has a standard refund policy that guarantees the purchaser a full refund under any of the following circumstances:(A) The event is canceled.(B) The ticket does not allow the purchaser to enter the ticketed event unless the ticket is canceled due to an act or omission by the purchaser.(C) The ticket fails to conform to its description or the purchaser failed to receive the ticket.(D) The purchaser failed to receive the ticket.(3) Pays the system access fee.(c) Primary ticket means the initial sale of a ticket to an event held at an entertainment facility.(d) Primary ticketing provider means a business that operates an internet website, software application for a mobile device, or any other digital platform to sell or facilitate the sale of primary tickets to events held at an entertainment facility.(e) Secondary ticket means the sale of a ticket to an event held at an entertainment facility that is subsequent to the sale of the primary ticket.(f) Secondary ticketing provider means a business, including a primary ticketing provider, that operates an internet website, software application for a mobile device, or any other digital platform to facilitate the sale of secondary tickets to events held at an entertainment facility.(g) System access API means an application programming interface that enables a participating ticket provider to integrate with the ticket manifest in order to list and sell primary tickets and list and sell secondary tickets that are instantly verified by the ticketing enterprise system.(h) System access fee means the fee paid by the participating ticketing provider to the primary ticketing provider for the system access API.(i) Ticketing enterprise provider means a business, which may include a primary ticketing provider or a secondary ticketing provider, that operates a ticketing enterprise system.(j) Ticketing enterprise system means a product or product suite used by an entertainment facility to manage box office operations for ticket sales and ticket distribution, including the ticket manifest.(k) Ticket manifest means a detailed accounting of all tickets that have been generated for the event. 22512.1. A ticketing enterprise provider shall include an application programming interface that enables any participating ticketing provider to integrate with the ticket manifest in order to list and sell primary tickets and list and sell secondary tickets that are instantly verified by the ticketing enterprise system.22512.2. (a) The ticketing enterprise provider shall establish a uniform set of terms applicable to all participating ticketing providers to govern participation, maintenance, and support issues associated with the system access API.(b) It shall be unlawful for a ticketing enterprise provider or an entertainment facility to provide or offer to provide services associated with the system access API on an exclusive or discriminatory basis, including, but not limited to, the following:(1) Providing an exclusive or tiered schedule for selling primary tickets or secondary tickets.(2) Providing service enhancements to a participating ticketing provider on more favorable terms than any other participating ticketing provider.(3) Throttling or degrading access.22512.3. The cost of the system access fee shall be reasonable and proportionate to the ticketing enterprise providers cost of validating the ticket and maintaining the administration of the system access API. The ticketing enterprise provider shall not adjust the cost of the system access fee to discriminate against or discourage participation by any participating ticketing provider.22512.4. It shall be unlawful for a ticketing enterprise provider or entertainment facility to do either of the following:(a) Limit the transfer or resale of a ticket.(b) Penalize, discriminate against, or deny access to an event to a person who has resold a ticket or who purchases a secondary ticket.22512.5. A person who violates this section shall be liable for a civil penalty not to exceed two thousand five hundred dollars ($2,500) for each violation, which may be assessed and recovered in an action brought in the name of the people of the State of California by the Attorney General, a district attorney, a city attorney, or a city prosecutor. For purposes of this section, each ticket not sold or offered for sale in violation of this section shall constitute a separate violation. The remedies provided by this section are in addition to the remedies or penalties available under all other laws of this state.SECTION 1.Section 22600 of the Business and Professions Code is amended to read:22600.(a)Every publisher shall, prior to including a telephone number for a facsimile machine in any commercial directory of telephone numbers, obtain the written consent of the subscriber who has been assigned the number unless the telephone number for the facsimile machine is obtained from a telephone corporations alphabetical or classified directory of telephone numbers.(b)As used in this section:(1)Commercial directory does not include an alphabetical directory of telephone numbers or a classified directory published by a telephone corporation.(2)Telephone number for a facsimile machine means any number designated in a directory as being for a facsimile machine or any number included in a directory represented to be a directory of telephone numbers for facsimile machines.(c)Every publisher shall notify, in writing, all of the subscribers of the facsimile telephone numbers printed in the publishers directory of the requirements of this chapter on or before April 1, 1991. Unless the subscriber thereafter notifies the publisher otherwise, telephone numbers for facsimile machines published prior to July 1, 1991, without the written consent of the subscriber, may continue to be published by that publisher. Upon notification by the subscriber that they desire to be excluded from the directory, all subsequent volumes of the directory shall exclude the subscribers facsimile telephone number.(d)Every violation of subdivision (a) is an infraction punishable by a fine of five hundred twenty-five dollars ($525).
4447
4548 The people of the State of California do enact as follows:
4649
4750 ## The people of the State of California do enact as follows:
4851
49-SECTION 1. The Legislature finds and declares all of the following:(a) There are many social and emotional upsides for individuals who are able to experience live entertainment and sporting events, including positive impacts to well-being and happiness.(b) Live events often serve as a focal point for communities to come together by creating a shared sense of identity, belonging, and social cohesion among attendees with similar interests.(c) Fans of popular artists and sports teams can have very diverse backgrounds. By fostering a sense of inclusivity and breaking down societal barriers, people of various ages, ethnicities, and backgrounds can share in the enjoyment of these events.(d) Emotional engagement with musical performances and sports can reduce stress and promote mental well-being. The exciting and positive experiences at sporting events or concerts can trigger the release of endorphins, which are often associated with increased happiness and a positive emotional state.(e) Studies have shown that listening to music lowers the hormone cortisol, which causes feelings of stress and anxiety, and listening to music can lead to decreases in heart rate, blood pressure, and respiratory rate.(f) Attending live events often leads to cherished memories, which can have a positive impact on an individuals emotional well-being and provide a source of nostalgia in the future.(g) People are very passionate about their fandom and the events that they want to attend, and devote significant time and resources to see their favorite performers or sports teams.(h) Although it can be argued that it is a luxury to have access to these types of events, there is no question that live entertainment can have a huge, positive impact on people and the communities they live in.(i) Access to live entertainment has value for inspiring the next generations of artists, athletes, and performers in the state. It encourages creativity and self-expression not only for the performers and athletes, but also for the audience and fans.(j) Witnessing talented individuals in person can ignite artistic aspirations and may influence the audience to explore their own musical or athletic abilities. This inspiration empowers individuals and can become a catalyst for personal growth, exploring potential, and fostering a sense of empowerment.(k) For youth, exposure to live entertainment could lead to participation in extracurricular activities, which promotes greater levels of academic achievement, self-esteem, and resiliency.(l) Given the positive impact of live entertainment events on Californians and their communities, it is in the interest of the Legislature to establish policies that foster and support a vibrant and eclectic live entertainment industry and ensure that Californians continue to have access to a wide range of affordable live entertainment events.
52+SECTION 1. Chapter 21.1 (commencing with Section 22512) is added to Division 8 of the Business and Professions Code, to read: CHAPTER 21.1. Ticketing Enterprise Provider22512. For purposes of this chapter:(a) Entertainment facility means a publicly or privately owned place of entertainment including, but not limited to, an arena, auditorium, concert hall, live performance venue, racetrack, stadium, theater, or other place where live entertainment events are presented for a price of admission.(b) Participating ticketing provider means a primary ticketing provider or a secondary ticketing provider that meets all of the following requirements:(1) Has a toll-free telephone number or email address dedicated for consumer complaints.(2) Has a standard refund policy that guarantees the purchaser a full refund under any of the following circumstances:(A) The event is canceled.(B) The ticket does not allow the purchaser to enter the ticketed event unless the ticket is canceled due to an act or omission by the purchaser.(C) The ticket fails to conform to its description or the purchaser failed to receive the ticket.(D) The purchaser failed to receive the ticket.(3) Pays the system access fee.(c) Primary ticket means the initial sale of a ticket to an event held at an entertainment facility.(d) Primary ticketing provider means a business that operates an internet website, software application for a mobile device, or any other digital platform to sell or facilitate the sale of primary tickets to events held at an entertainment facility.(e) Secondary ticket means the sale of a ticket to an event held at an entertainment facility that is subsequent to the sale of the primary ticket.(f) Secondary ticketing provider means a business, including a primary ticketing provider, that operates an internet website, software application for a mobile device, or any other digital platform to facilitate the sale of secondary tickets to events held at an entertainment facility.(g) System access API means an application programming interface that enables a participating ticket provider to integrate with the ticket manifest in order to list and sell primary tickets and list and sell secondary tickets that are instantly verified by the ticketing enterprise system.(h) System access fee means the fee paid by the participating ticketing provider to the primary ticketing provider for the system access API.(i) Ticketing enterprise provider means a business, which may include a primary ticketing provider or a secondary ticketing provider, that operates a ticketing enterprise system.(j) Ticketing enterprise system means a product or product suite used by an entertainment facility to manage box office operations for ticket sales and ticket distribution, including the ticket manifest.(k) Ticket manifest means a detailed accounting of all tickets that have been generated for the event. 22512.1. A ticketing enterprise provider shall include an application programming interface that enables any participating ticketing provider to integrate with the ticket manifest in order to list and sell primary tickets and list and sell secondary tickets that are instantly verified by the ticketing enterprise system.22512.2. (a) The ticketing enterprise provider shall establish a uniform set of terms applicable to all participating ticketing providers to govern participation, maintenance, and support issues associated with the system access API.(b) It shall be unlawful for a ticketing enterprise provider or an entertainment facility to provide or offer to provide services associated with the system access API on an exclusive or discriminatory basis, including, but not limited to, the following:(1) Providing an exclusive or tiered schedule for selling primary tickets or secondary tickets.(2) Providing service enhancements to a participating ticketing provider on more favorable terms than any other participating ticketing provider.(3) Throttling or degrading access.22512.3. The cost of the system access fee shall be reasonable and proportionate to the ticketing enterprise providers cost of validating the ticket and maintaining the administration of the system access API. The ticketing enterprise provider shall not adjust the cost of the system access fee to discriminate against or discourage participation by any participating ticketing provider.22512.4. It shall be unlawful for a ticketing enterprise provider or entertainment facility to do either of the following:(a) Limit the transfer or resale of a ticket.(b) Penalize, discriminate against, or deny access to an event to a person who has resold a ticket or who purchases a secondary ticket.22512.5. A person who violates this section shall be liable for a civil penalty not to exceed two thousand five hundred dollars ($2,500) for each violation, which may be assessed and recovered in an action brought in the name of the people of the State of California by the Attorney General, a district attorney, a city attorney, or a city prosecutor. For purposes of this section, each ticket not sold or offered for sale in violation of this section shall constitute a separate violation. The remedies provided by this section are in addition to the remedies or penalties available under all other laws of this state.
5053
51-SECTION 1. The Legislature finds and declares all of the following:(a) There are many social and emotional upsides for individuals who are able to experience live entertainment and sporting events, including positive impacts to well-being and happiness.(b) Live events often serve as a focal point for communities to come together by creating a shared sense of identity, belonging, and social cohesion among attendees with similar interests.(c) Fans of popular artists and sports teams can have very diverse backgrounds. By fostering a sense of inclusivity and breaking down societal barriers, people of various ages, ethnicities, and backgrounds can share in the enjoyment of these events.(d) Emotional engagement with musical performances and sports can reduce stress and promote mental well-being. The exciting and positive experiences at sporting events or concerts can trigger the release of endorphins, which are often associated with increased happiness and a positive emotional state.(e) Studies have shown that listening to music lowers the hormone cortisol, which causes feelings of stress and anxiety, and listening to music can lead to decreases in heart rate, blood pressure, and respiratory rate.(f) Attending live events often leads to cherished memories, which can have a positive impact on an individuals emotional well-being and provide a source of nostalgia in the future.(g) People are very passionate about their fandom and the events that they want to attend, and devote significant time and resources to see their favorite performers or sports teams.(h) Although it can be argued that it is a luxury to have access to these types of events, there is no question that live entertainment can have a huge, positive impact on people and the communities they live in.(i) Access to live entertainment has value for inspiring the next generations of artists, athletes, and performers in the state. It encourages creativity and self-expression not only for the performers and athletes, but also for the audience and fans.(j) Witnessing talented individuals in person can ignite artistic aspirations and may influence the audience to explore their own musical or athletic abilities. This inspiration empowers individuals and can become a catalyst for personal growth, exploring potential, and fostering a sense of empowerment.(k) For youth, exposure to live entertainment could lead to participation in extracurricular activities, which promotes greater levels of academic achievement, self-esteem, and resiliency.(l) Given the positive impact of live entertainment events on Californians and their communities, it is in the interest of the Legislature to establish policies that foster and support a vibrant and eclectic live entertainment industry and ensure that Californians continue to have access to a wide range of affordable live entertainment events.
52-
53-SECTION 1. The Legislature finds and declares all of the following:
54+SECTION 1. Chapter 21.1 (commencing with Section 22512) is added to Division 8 of the Business and Professions Code, to read:
5455
5556 ### SECTION 1.
5657
57-(a) There are many social and emotional upsides for individuals who are able to experience live entertainment and sporting events, including positive impacts to well-being and happiness.
58+ CHAPTER 21.1. Ticketing Enterprise Provider22512. For purposes of this chapter:(a) Entertainment facility means a publicly or privately owned place of entertainment including, but not limited to, an arena, auditorium, concert hall, live performance venue, racetrack, stadium, theater, or other place where live entertainment events are presented for a price of admission.(b) Participating ticketing provider means a primary ticketing provider or a secondary ticketing provider that meets all of the following requirements:(1) Has a toll-free telephone number or email address dedicated for consumer complaints.(2) Has a standard refund policy that guarantees the purchaser a full refund under any of the following circumstances:(A) The event is canceled.(B) The ticket does not allow the purchaser to enter the ticketed event unless the ticket is canceled due to an act or omission by the purchaser.(C) The ticket fails to conform to its description or the purchaser failed to receive the ticket.(D) The purchaser failed to receive the ticket.(3) Pays the system access fee.(c) Primary ticket means the initial sale of a ticket to an event held at an entertainment facility.(d) Primary ticketing provider means a business that operates an internet website, software application for a mobile device, or any other digital platform to sell or facilitate the sale of primary tickets to events held at an entertainment facility.(e) Secondary ticket means the sale of a ticket to an event held at an entertainment facility that is subsequent to the sale of the primary ticket.(f) Secondary ticketing provider means a business, including a primary ticketing provider, that operates an internet website, software application for a mobile device, or any other digital platform to facilitate the sale of secondary tickets to events held at an entertainment facility.(g) System access API means an application programming interface that enables a participating ticket provider to integrate with the ticket manifest in order to list and sell primary tickets and list and sell secondary tickets that are instantly verified by the ticketing enterprise system.(h) System access fee means the fee paid by the participating ticketing provider to the primary ticketing provider for the system access API.(i) Ticketing enterprise provider means a business, which may include a primary ticketing provider or a secondary ticketing provider, that operates a ticketing enterprise system.(j) Ticketing enterprise system means a product or product suite used by an entertainment facility to manage box office operations for ticket sales and ticket distribution, including the ticket manifest.(k) Ticket manifest means a detailed accounting of all tickets that have been generated for the event. 22512.1. A ticketing enterprise provider shall include an application programming interface that enables any participating ticketing provider to integrate with the ticket manifest in order to list and sell primary tickets and list and sell secondary tickets that are instantly verified by the ticketing enterprise system.22512.2. (a) The ticketing enterprise provider shall establish a uniform set of terms applicable to all participating ticketing providers to govern participation, maintenance, and support issues associated with the system access API.(b) It shall be unlawful for a ticketing enterprise provider or an entertainment facility to provide or offer to provide services associated with the system access API on an exclusive or discriminatory basis, including, but not limited to, the following:(1) Providing an exclusive or tiered schedule for selling primary tickets or secondary tickets.(2) Providing service enhancements to a participating ticketing provider on more favorable terms than any other participating ticketing provider.(3) Throttling or degrading access.22512.3. The cost of the system access fee shall be reasonable and proportionate to the ticketing enterprise providers cost of validating the ticket and maintaining the administration of the system access API. The ticketing enterprise provider shall not adjust the cost of the system access fee to discriminate against or discourage participation by any participating ticketing provider.22512.4. It shall be unlawful for a ticketing enterprise provider or entertainment facility to do either of the following:(a) Limit the transfer or resale of a ticket.(b) Penalize, discriminate against, or deny access to an event to a person who has resold a ticket or who purchases a secondary ticket.22512.5. A person who violates this section shall be liable for a civil penalty not to exceed two thousand five hundred dollars ($2,500) for each violation, which may be assessed and recovered in an action brought in the name of the people of the State of California by the Attorney General, a district attorney, a city attorney, or a city prosecutor. For purposes of this section, each ticket not sold or offered for sale in violation of this section shall constitute a separate violation. The remedies provided by this section are in addition to the remedies or penalties available under all other laws of this state.
5859
59-(b) Live events often serve as a focal point for communities to come together by creating a shared sense of identity, belonging, and social cohesion among attendees with similar interests.
60+ CHAPTER 21.1. Ticketing Enterprise Provider22512. For purposes of this chapter:(a) Entertainment facility means a publicly or privately owned place of entertainment including, but not limited to, an arena, auditorium, concert hall, live performance venue, racetrack, stadium, theater, or other place where live entertainment events are presented for a price of admission.(b) Participating ticketing provider means a primary ticketing provider or a secondary ticketing provider that meets all of the following requirements:(1) Has a toll-free telephone number or email address dedicated for consumer complaints.(2) Has a standard refund policy that guarantees the purchaser a full refund under any of the following circumstances:(A) The event is canceled.(B) The ticket does not allow the purchaser to enter the ticketed event unless the ticket is canceled due to an act or omission by the purchaser.(C) The ticket fails to conform to its description or the purchaser failed to receive the ticket.(D) The purchaser failed to receive the ticket.(3) Pays the system access fee.(c) Primary ticket means the initial sale of a ticket to an event held at an entertainment facility.(d) Primary ticketing provider means a business that operates an internet website, software application for a mobile device, or any other digital platform to sell or facilitate the sale of primary tickets to events held at an entertainment facility.(e) Secondary ticket means the sale of a ticket to an event held at an entertainment facility that is subsequent to the sale of the primary ticket.(f) Secondary ticketing provider means a business, including a primary ticketing provider, that operates an internet website, software application for a mobile device, or any other digital platform to facilitate the sale of secondary tickets to events held at an entertainment facility.(g) System access API means an application programming interface that enables a participating ticket provider to integrate with the ticket manifest in order to list and sell primary tickets and list and sell secondary tickets that are instantly verified by the ticketing enterprise system.(h) System access fee means the fee paid by the participating ticketing provider to the primary ticketing provider for the system access API.(i) Ticketing enterprise provider means a business, which may include a primary ticketing provider or a secondary ticketing provider, that operates a ticketing enterprise system.(j) Ticketing enterprise system means a product or product suite used by an entertainment facility to manage box office operations for ticket sales and ticket distribution, including the ticket manifest.(k) Ticket manifest means a detailed accounting of all tickets that have been generated for the event. 22512.1. A ticketing enterprise provider shall include an application programming interface that enables any participating ticketing provider to integrate with the ticket manifest in order to list and sell primary tickets and list and sell secondary tickets that are instantly verified by the ticketing enterprise system.22512.2. (a) The ticketing enterprise provider shall establish a uniform set of terms applicable to all participating ticketing providers to govern participation, maintenance, and support issues associated with the system access API.(b) It shall be unlawful for a ticketing enterprise provider or an entertainment facility to provide or offer to provide services associated with the system access API on an exclusive or discriminatory basis, including, but not limited to, the following:(1) Providing an exclusive or tiered schedule for selling primary tickets or secondary tickets.(2) Providing service enhancements to a participating ticketing provider on more favorable terms than any other participating ticketing provider.(3) Throttling or degrading access.22512.3. The cost of the system access fee shall be reasonable and proportionate to the ticketing enterprise providers cost of validating the ticket and maintaining the administration of the system access API. The ticketing enterprise provider shall not adjust the cost of the system access fee to discriminate against or discourage participation by any participating ticketing provider.22512.4. It shall be unlawful for a ticketing enterprise provider or entertainment facility to do either of the following:(a) Limit the transfer or resale of a ticket.(b) Penalize, discriminate against, or deny access to an event to a person who has resold a ticket or who purchases a secondary ticket.22512.5. A person who violates this section shall be liable for a civil penalty not to exceed two thousand five hundred dollars ($2,500) for each violation, which may be assessed and recovered in an action brought in the name of the people of the State of California by the Attorney General, a district attorney, a city attorney, or a city prosecutor. For purposes of this section, each ticket not sold or offered for sale in violation of this section shall constitute a separate violation. The remedies provided by this section are in addition to the remedies or penalties available under all other laws of this state.
6061
61-(c) Fans of popular artists and sports teams can have very diverse backgrounds. By fostering a sense of inclusivity and breaking down societal barriers, people of various ages, ethnicities, and backgrounds can share in the enjoyment of these events.
62+ CHAPTER 21.1. Ticketing Enterprise Provider
6263
63-(d) Emotional engagement with musical performances and sports can reduce stress and promote mental well-being. The exciting and positive experiences at sporting events or concerts can trigger the release of endorphins, which are often associated with increased happiness and a positive emotional state.
64+ CHAPTER 21.1. Ticketing Enterprise Provider
6465
65-(e) Studies have shown that listening to music lowers the hormone cortisol, which causes feelings of stress and anxiety, and listening to music can lead to decreases in heart rate, blood pressure, and respiratory rate.
66-
67-(f) Attending live events often leads to cherished memories, which can have a positive impact on an individuals emotional well-being and provide a source of nostalgia in the future.
68-
69-(g) People are very passionate about their fandom and the events that they want to attend, and devote significant time and resources to see their favorite performers or sports teams.
70-
71-(h) Although it can be argued that it is a luxury to have access to these types of events, there is no question that live entertainment can have a huge, positive impact on people and the communities they live in.
72-
73-(i) Access to live entertainment has value for inspiring the next generations of artists, athletes, and performers in the state. It encourages creativity and self-expression not only for the performers and athletes, but also for the audience and fans.
74-
75-(j) Witnessing talented individuals in person can ignite artistic aspirations and may influence the audience to explore their own musical or athletic abilities. This inspiration empowers individuals and can become a catalyst for personal growth, exploring potential, and fostering a sense of empowerment.
76-
77-(k) For youth, exposure to live entertainment could lead to participation in extracurricular activities, which promotes greater levels of academic achievement, self-esteem, and resiliency.
78-
79-(l) Given the positive impact of live entertainment events on Californians and their communities, it is in the interest of the Legislature to establish policies that foster and support a vibrant and eclectic live entertainment industry and ensure that Californians continue to have access to a wide range of affordable live entertainment events.
80-
81-SEC. 2. Chapter 21.1 (commencing with Section 22512) is added to Division 8 of the Business and Professions Code, to read: CHAPTER 21.1. Primary Ticket Sellers22512. For purposes of this chapter, the following definitions apply:(a) Artist means an actor rendering services on the stage, musical artist, musical organization, or other performing artist rendering professional services in theatrical and other live entertainment enterprises.(b) Artist representative means a person or corporation who is authorized to represent an artist and engages in the occupation of procuring, offering, promising, or attempting to procure employment or engagements for an artist or artists.(c) Consumer means a natural person who purchases a ticket to an entertainment event with the purpose of attending that event.(d) Entertainment event means a scheduled performance at a specific date, time, and location, including, but not limited to, a theatrical or operatic performance, concert, or sporting event, including, but not limited to, football, basketball, baseball, boxing, tennis, hockey, or any other sport.(e) (1) Entertainment venue means a publicly or privately owned place that holds live entertainment events, including, but not limited to, an arena, auditorium, concert hall, live performance venue, racetrack, stadium, theater, or other place where entertainment events are presented for a price of admission.(2) (A) Entertainment venue does not include an amusement park, fairground, museum, or other venue where the primary purpose is to provide interactive entertainment that allows the consumer to engage with different exhibits and activities.(B) A theater or venue operated by a nonprofit entity organized under Section 501(c)(3) of the Internal Revenue Code does not constitute an entertainment venue for purposes of this chapter.(f) Primary ticket seller has the same meaning as that term is defined in Section 22503 but does not include the secondary sale of tickets. Ticket seller includes a primary contractor, as defined in Section 22503.5, an agent of a ticket seller, and an online ticket selling marketplace where consumers are able to sell and purchase tickets for an entertainment event.(g) Venue operator means any person who owns, operates, manages, or controls an entertainment venue with a seating capacity of____people or more.22512.1. (a) A contract between a primary ticket seller and a venue operator shall not do either of the following:(1) Provide for the primary ticket seller to be the exclusive and sole primary ticket seller.(2) Have a term longer than three years.(b) A venue operator, when entering into an agreement with an artist or artist representative, shall allow the artist or artist representative to determine the terms and conditions related to the sale, pricing, distribution, and transfer of tickets to the artists events.(c) This section applies only to contracts entered into, amended, or renewed on or after January 1, 2025.22512.2. This chapter does not apply to a significant national or international sporting event where many anticipated attendees of these events will be traveling from outside of the state and outside of the country specifically to attend an event that may require stricter regulations on the sale of tickets for purposes of controlling the sale of tickets in order to ensure maximum availability for consumers and for maintaining the safety and security of both the attendees and the athletes, including, but not limited to, the World Cup, the Super Bowl, the Olympic and Paralympic Games, the annual Rose Bowl game, the Stanley Cup, and the World Series22512.3. A person who violates this chapter shall be liable for a civil penalty not to exceed two thousand five hundred dollars ($2,500) for each violation, which may be assessed and recovered in an action brought in the name of the people of the State of California by the Attorney General, a district attorney, a county counsel, a city attorney, or a city prosecutor. In addition, the court shall award a prevailing public prosecutor reasonable costs and attorneys fees. For purposes of this section, each ticket sold or offered for sale in violation of this section shall constitute a separate violation. The remedies provided by this section are in addition to the remedies or penalties available under all other laws of this state.
82-
83-SEC. 2. Chapter 21.1 (commencing with Section 22512) is added to Division 8 of the Business and Professions Code, to read:
84-
85-### SEC. 2.
86-
87- CHAPTER 21.1. Primary Ticket Sellers22512. For purposes of this chapter, the following definitions apply:(a) Artist means an actor rendering services on the stage, musical artist, musical organization, or other performing artist rendering professional services in theatrical and other live entertainment enterprises.(b) Artist representative means a person or corporation who is authorized to represent an artist and engages in the occupation of procuring, offering, promising, or attempting to procure employment or engagements for an artist or artists.(c) Consumer means a natural person who purchases a ticket to an entertainment event with the purpose of attending that event.(d) Entertainment event means a scheduled performance at a specific date, time, and location, including, but not limited to, a theatrical or operatic performance, concert, or sporting event, including, but not limited to, football, basketball, baseball, boxing, tennis, hockey, or any other sport.(e) (1) Entertainment venue means a publicly or privately owned place that holds live entertainment events, including, but not limited to, an arena, auditorium, concert hall, live performance venue, racetrack, stadium, theater, or other place where entertainment events are presented for a price of admission.(2) (A) Entertainment venue does not include an amusement park, fairground, museum, or other venue where the primary purpose is to provide interactive entertainment that allows the consumer to engage with different exhibits and activities.(B) A theater or venue operated by a nonprofit entity organized under Section 501(c)(3) of the Internal Revenue Code does not constitute an entertainment venue for purposes of this chapter.(f) Primary ticket seller has the same meaning as that term is defined in Section 22503 but does not include the secondary sale of tickets. Ticket seller includes a primary contractor, as defined in Section 22503.5, an agent of a ticket seller, and an online ticket selling marketplace where consumers are able to sell and purchase tickets for an entertainment event.(g) Venue operator means any person who owns, operates, manages, or controls an entertainment venue with a seating capacity of____people or more.22512.1. (a) A contract between a primary ticket seller and a venue operator shall not do either of the following:(1) Provide for the primary ticket seller to be the exclusive and sole primary ticket seller.(2) Have a term longer than three years.(b) A venue operator, when entering into an agreement with an artist or artist representative, shall allow the artist or artist representative to determine the terms and conditions related to the sale, pricing, distribution, and transfer of tickets to the artists events.(c) This section applies only to contracts entered into, amended, or renewed on or after January 1, 2025.22512.2. This chapter does not apply to a significant national or international sporting event where many anticipated attendees of these events will be traveling from outside of the state and outside of the country specifically to attend an event that may require stricter regulations on the sale of tickets for purposes of controlling the sale of tickets in order to ensure maximum availability for consumers and for maintaining the safety and security of both the attendees and the athletes, including, but not limited to, the World Cup, the Super Bowl, the Olympic and Paralympic Games, the annual Rose Bowl game, the Stanley Cup, and the World Series22512.3. A person who violates this chapter shall be liable for a civil penalty not to exceed two thousand five hundred dollars ($2,500) for each violation, which may be assessed and recovered in an action brought in the name of the people of the State of California by the Attorney General, a district attorney, a county counsel, a city attorney, or a city prosecutor. In addition, the court shall award a prevailing public prosecutor reasonable costs and attorneys fees. For purposes of this section, each ticket sold or offered for sale in violation of this section shall constitute a separate violation. The remedies provided by this section are in addition to the remedies or penalties available under all other laws of this state.
88-
89- CHAPTER 21.1. Primary Ticket Sellers22512. For purposes of this chapter, the following definitions apply:(a) Artist means an actor rendering services on the stage, musical artist, musical organization, or other performing artist rendering professional services in theatrical and other live entertainment enterprises.(b) Artist representative means a person or corporation who is authorized to represent an artist and engages in the occupation of procuring, offering, promising, or attempting to procure employment or engagements for an artist or artists.(c) Consumer means a natural person who purchases a ticket to an entertainment event with the purpose of attending that event.(d) Entertainment event means a scheduled performance at a specific date, time, and location, including, but not limited to, a theatrical or operatic performance, concert, or sporting event, including, but not limited to, football, basketball, baseball, boxing, tennis, hockey, or any other sport.(e) (1) Entertainment venue means a publicly or privately owned place that holds live entertainment events, including, but not limited to, an arena, auditorium, concert hall, live performance venue, racetrack, stadium, theater, or other place where entertainment events are presented for a price of admission.(2) (A) Entertainment venue does not include an amusement park, fairground, museum, or other venue where the primary purpose is to provide interactive entertainment that allows the consumer to engage with different exhibits and activities.(B) A theater or venue operated by a nonprofit entity organized under Section 501(c)(3) of the Internal Revenue Code does not constitute an entertainment venue for purposes of this chapter.(f) Primary ticket seller has the same meaning as that term is defined in Section 22503 but does not include the secondary sale of tickets. Ticket seller includes a primary contractor, as defined in Section 22503.5, an agent of a ticket seller, and an online ticket selling marketplace where consumers are able to sell and purchase tickets for an entertainment event.(g) Venue operator means any person who owns, operates, manages, or controls an entertainment venue with a seating capacity of____people or more.22512.1. (a) A contract between a primary ticket seller and a venue operator shall not do either of the following:(1) Provide for the primary ticket seller to be the exclusive and sole primary ticket seller.(2) Have a term longer than three years.(b) A venue operator, when entering into an agreement with an artist or artist representative, shall allow the artist or artist representative to determine the terms and conditions related to the sale, pricing, distribution, and transfer of tickets to the artists events.(c) This section applies only to contracts entered into, amended, or renewed on or after January 1, 2025.22512.2. This chapter does not apply to a significant national or international sporting event where many anticipated attendees of these events will be traveling from outside of the state and outside of the country specifically to attend an event that may require stricter regulations on the sale of tickets for purposes of controlling the sale of tickets in order to ensure maximum availability for consumers and for maintaining the safety and security of both the attendees and the athletes, including, but not limited to, the World Cup, the Super Bowl, the Olympic and Paralympic Games, the annual Rose Bowl game, the Stanley Cup, and the World Series22512.3. A person who violates this chapter shall be liable for a civil penalty not to exceed two thousand five hundred dollars ($2,500) for each violation, which may be assessed and recovered in an action brought in the name of the people of the State of California by the Attorney General, a district attorney, a county counsel, a city attorney, or a city prosecutor. In addition, the court shall award a prevailing public prosecutor reasonable costs and attorneys fees. For purposes of this section, each ticket sold or offered for sale in violation of this section shall constitute a separate violation. The remedies provided by this section are in addition to the remedies or penalties available under all other laws of this state.
90-
91- CHAPTER 21.1. Primary Ticket Sellers
92-
93- CHAPTER 21.1. Primary Ticket Sellers
94-
95-22512. For purposes of this chapter, the following definitions apply:(a) Artist means an actor rendering services on the stage, musical artist, musical organization, or other performing artist rendering professional services in theatrical and other live entertainment enterprises.(b) Artist representative means a person or corporation who is authorized to represent an artist and engages in the occupation of procuring, offering, promising, or attempting to procure employment or engagements for an artist or artists.(c) Consumer means a natural person who purchases a ticket to an entertainment event with the purpose of attending that event.(d) Entertainment event means a scheduled performance at a specific date, time, and location, including, but not limited to, a theatrical or operatic performance, concert, or sporting event, including, but not limited to, football, basketball, baseball, boxing, tennis, hockey, or any other sport.(e) (1) Entertainment venue means a publicly or privately owned place that holds live entertainment events, including, but not limited to, an arena, auditorium, concert hall, live performance venue, racetrack, stadium, theater, or other place where entertainment events are presented for a price of admission.(2) (A) Entertainment venue does not include an amusement park, fairground, museum, or other venue where the primary purpose is to provide interactive entertainment that allows the consumer to engage with different exhibits and activities.(B) A theater or venue operated by a nonprofit entity organized under Section 501(c)(3) of the Internal Revenue Code does not constitute an entertainment venue for purposes of this chapter.(f) Primary ticket seller has the same meaning as that term is defined in Section 22503 but does not include the secondary sale of tickets. Ticket seller includes a primary contractor, as defined in Section 22503.5, an agent of a ticket seller, and an online ticket selling marketplace where consumers are able to sell and purchase tickets for an entertainment event.(g) Venue operator means any person who owns, operates, manages, or controls an entertainment venue with a seating capacity of____people or more.
66+22512. For purposes of this chapter:(a) Entertainment facility means a publicly or privately owned place of entertainment including, but not limited to, an arena, auditorium, concert hall, live performance venue, racetrack, stadium, theater, or other place where live entertainment events are presented for a price of admission.(b) Participating ticketing provider means a primary ticketing provider or a secondary ticketing provider that meets all of the following requirements:(1) Has a toll-free telephone number or email address dedicated for consumer complaints.(2) Has a standard refund policy that guarantees the purchaser a full refund under any of the following circumstances:(A) The event is canceled.(B) The ticket does not allow the purchaser to enter the ticketed event unless the ticket is canceled due to an act or omission by the purchaser.(C) The ticket fails to conform to its description or the purchaser failed to receive the ticket.(D) The purchaser failed to receive the ticket.(3) Pays the system access fee.(c) Primary ticket means the initial sale of a ticket to an event held at an entertainment facility.(d) Primary ticketing provider means a business that operates an internet website, software application for a mobile device, or any other digital platform to sell or facilitate the sale of primary tickets to events held at an entertainment facility.(e) Secondary ticket means the sale of a ticket to an event held at an entertainment facility that is subsequent to the sale of the primary ticket.(f) Secondary ticketing provider means a business, including a primary ticketing provider, that operates an internet website, software application for a mobile device, or any other digital platform to facilitate the sale of secondary tickets to events held at an entertainment facility.(g) System access API means an application programming interface that enables a participating ticket provider to integrate with the ticket manifest in order to list and sell primary tickets and list and sell secondary tickets that are instantly verified by the ticketing enterprise system.(h) System access fee means the fee paid by the participating ticketing provider to the primary ticketing provider for the system access API.(i) Ticketing enterprise provider means a business, which may include a primary ticketing provider or a secondary ticketing provider, that operates a ticketing enterprise system.(j) Ticketing enterprise system means a product or product suite used by an entertainment facility to manage box office operations for ticket sales and ticket distribution, including the ticket manifest.(k) Ticket manifest means a detailed accounting of all tickets that have been generated for the event.
9667
9768
9869
99-22512. For purposes of this chapter, the following definitions apply:
70+22512. For purposes of this chapter:
10071
101-(a) Artist means an actor rendering services on the stage, musical artist, musical organization, or other performing artist rendering professional services in theatrical and other live entertainment enterprises.
72+(a) Entertainment facility means a publicly or privately owned place of entertainment including, but not limited to, an arena, auditorium, concert hall, live performance venue, racetrack, stadium, theater, or other place where live entertainment events are presented for a price of admission.
10273
103-(b) Artist representative means a person or corporation who is authorized to represent an artist and engages in the occupation of procuring, offering, promising, or attempting to procure employment or engagements for an artist or artists.
74+(b) Participating ticketing provider means a primary ticketing provider or a secondary ticketing provider that meets all of the following requirements:
10475
105-(c) Consumer means a natural person who purchases a ticket to an entertainment event with the purpose of attending that event.
76+(1) Has a toll-free telephone number or email address dedicated for consumer complaints.
10677
107-(d) Entertainment event means a scheduled performance at a specific date, time, and location, including, but not limited to, a theatrical or operatic performance, concert, or sporting event, including, but not limited to, football, basketball, baseball, boxing, tennis, hockey, or any other sport.
78+(2) Has a standard refund policy that guarantees the purchaser a full refund under any of the following circumstances:
10879
109-(e) (1) Entertainment venue means a publicly or privately owned place that holds live entertainment events, including, but not limited to, an arena, auditorium, concert hall, live performance venue, racetrack, stadium, theater, or other place where entertainment events are presented for a price of admission.
80+(A) The event is canceled.
11081
111-(2) (A) Entertainment venue does not include an amusement park, fairground, museum, or other venue where the primary purpose is to provide interactive entertainment that allows the consumer to engage with different exhibits and activities.
82+(B) The ticket does not allow the purchaser to enter the ticketed event unless the ticket is canceled due to an act or omission by the purchaser.
11283
113-(B) A theater or venue operated by a nonprofit entity organized under Section 501(c)(3) of the Internal Revenue Code does not constitute an entertainment venue for purposes of this chapter.
84+(C) The ticket fails to conform to its description or the purchaser failed to receive the ticket.
11485
115-(f) Primary ticket seller has the same meaning as that term is defined in Section 22503 but does not include the secondary sale of tickets. Ticket seller includes a primary contractor, as defined in Section 22503.5, an agent of a ticket seller, and an online ticket selling marketplace where consumers are able to sell and purchase tickets for an entertainment event.
86+(D) The purchaser failed to receive the ticket.
11687
117-(g) Venue operator means any person who owns, operates, manages, or controls an entertainment venue with a seating capacity of____people or more.
88+(3) Pays the system access fee.
11889
119-22512.1. (a) A contract between a primary ticket seller and a venue operator shall not do either of the following:(1) Provide for the primary ticket seller to be the exclusive and sole primary ticket seller.(2) Have a term longer than three years.(b) A venue operator, when entering into an agreement with an artist or artist representative, shall allow the artist or artist representative to determine the terms and conditions related to the sale, pricing, distribution, and transfer of tickets to the artists events.(c) This section applies only to contracts entered into, amended, or renewed on or after January 1, 2025.
90+(c) Primary ticket means the initial sale of a ticket to an event held at an entertainment facility.
91+
92+(d) Primary ticketing provider means a business that operates an internet website, software application for a mobile device, or any other digital platform to sell or facilitate the sale of primary tickets to events held at an entertainment facility.
93+
94+(e) Secondary ticket means the sale of a ticket to an event held at an entertainment facility that is subsequent to the sale of the primary ticket.
95+
96+(f) Secondary ticketing provider means a business, including a primary ticketing provider, that operates an internet website, software application for a mobile device, or any other digital platform to facilitate the sale of secondary tickets to events held at an entertainment facility.
97+
98+(g) System access API means an application programming interface that enables a participating ticket provider to integrate with the ticket manifest in order to list and sell primary tickets and list and sell secondary tickets that are instantly verified by the ticketing enterprise system.
99+
100+(h) System access fee means the fee paid by the participating ticketing provider to the primary ticketing provider for the system access API.
101+
102+(i) Ticketing enterprise provider means a business, which may include a primary ticketing provider or a secondary ticketing provider, that operates a ticketing enterprise system.
103+
104+(j) Ticketing enterprise system means a product or product suite used by an entertainment facility to manage box office operations for ticket sales and ticket distribution, including the ticket manifest.
105+
106+(k) Ticket manifest means a detailed accounting of all tickets that have been generated for the event.
107+
108+22512.1. A ticketing enterprise provider shall include an application programming interface that enables any participating ticketing provider to integrate with the ticket manifest in order to list and sell primary tickets and list and sell secondary tickets that are instantly verified by the ticketing enterprise system.
120109
121110
122111
123-22512.1. (a) A contract between a primary ticket seller and a venue operator shall not do either of the following:
112+22512.1. A ticketing enterprise provider shall include an application programming interface that enables any participating ticketing provider to integrate with the ticket manifest in order to list and sell primary tickets and list and sell secondary tickets that are instantly verified by the ticketing enterprise system.
124113
125-(1) Provide for the primary ticket seller to be the exclusive and sole primary ticket seller.
126-
127-(2) Have a term longer than three years.
128-
129-(b) A venue operator, when entering into an agreement with an artist or artist representative, shall allow the artist or artist representative to determine the terms and conditions related to the sale, pricing, distribution, and transfer of tickets to the artists events.
130-
131-(c) This section applies only to contracts entered into, amended, or renewed on or after January 1, 2025.
132-
133-22512.2. This chapter does not apply to a significant national or international sporting event where many anticipated attendees of these events will be traveling from outside of the state and outside of the country specifically to attend an event that may require stricter regulations on the sale of tickets for purposes of controlling the sale of tickets in order to ensure maximum availability for consumers and for maintaining the safety and security of both the attendees and the athletes, including, but not limited to, the World Cup, the Super Bowl, the Olympic and Paralympic Games, the annual Rose Bowl game, the Stanley Cup, and the World Series
114+22512.2. (a) The ticketing enterprise provider shall establish a uniform set of terms applicable to all participating ticketing providers to govern participation, maintenance, and support issues associated with the system access API.(b) It shall be unlawful for a ticketing enterprise provider or an entertainment facility to provide or offer to provide services associated with the system access API on an exclusive or discriminatory basis, including, but not limited to, the following:(1) Providing an exclusive or tiered schedule for selling primary tickets or secondary tickets.(2) Providing service enhancements to a participating ticketing provider on more favorable terms than any other participating ticketing provider.(3) Throttling or degrading access.
134115
135116
136117
137-22512.2. This chapter does not apply to a significant national or international sporting event where many anticipated attendees of these events will be traveling from outside of the state and outside of the country specifically to attend an event that may require stricter regulations on the sale of tickets for purposes of controlling the sale of tickets in order to ensure maximum availability for consumers and for maintaining the safety and security of both the attendees and the athletes, including, but not limited to, the World Cup, the Super Bowl, the Olympic and Paralympic Games, the annual Rose Bowl game, the Stanley Cup, and the World Series
118+22512.2. (a) The ticketing enterprise provider shall establish a uniform set of terms applicable to all participating ticketing providers to govern participation, maintenance, and support issues associated with the system access API.
138119
139-22512.3. A person who violates this chapter shall be liable for a civil penalty not to exceed two thousand five hundred dollars ($2,500) for each violation, which may be assessed and recovered in an action brought in the name of the people of the State of California by the Attorney General, a district attorney, a county counsel, a city attorney, or a city prosecutor. In addition, the court shall award a prevailing public prosecutor reasonable costs and attorneys fees. For purposes of this section, each ticket sold or offered for sale in violation of this section shall constitute a separate violation. The remedies provided by this section are in addition to the remedies or penalties available under all other laws of this state.
120+(b) It shall be unlawful for a ticketing enterprise provider or an entertainment facility to provide or offer to provide services associated with the system access API on an exclusive or discriminatory basis, including, but not limited to, the following:
121+
122+(1) Providing an exclusive or tiered schedule for selling primary tickets or secondary tickets.
123+
124+(2) Providing service enhancements to a participating ticketing provider on more favorable terms than any other participating ticketing provider.
125+
126+(3) Throttling or degrading access.
127+
128+22512.3. The cost of the system access fee shall be reasonable and proportionate to the ticketing enterprise providers cost of validating the ticket and maintaining the administration of the system access API. The ticketing enterprise provider shall not adjust the cost of the system access fee to discriminate against or discourage participation by any participating ticketing provider.
140129
141130
142131
143-22512.3. A person who violates this chapter shall be liable for a civil penalty not to exceed two thousand five hundred dollars ($2,500) for each violation, which may be assessed and recovered in an action brought in the name of the people of the State of California by the Attorney General, a district attorney, a county counsel, a city attorney, or a city prosecutor. In addition, the court shall award a prevailing public prosecutor reasonable costs and attorneys fees. For purposes of this section, each ticket sold or offered for sale in violation of this section shall constitute a separate violation. The remedies provided by this section are in addition to the remedies or penalties available under all other laws of this state.
132+22512.3. The cost of the system access fee shall be reasonable and proportionate to the ticketing enterprise providers cost of validating the ticket and maintaining the administration of the system access API. The ticketing enterprise provider shall not adjust the cost of the system access fee to discriminate against or discourage participation by any participating ticketing provider.
133+
134+22512.4. It shall be unlawful for a ticketing enterprise provider or entertainment facility to do either of the following:(a) Limit the transfer or resale of a ticket.(b) Penalize, discriminate against, or deny access to an event to a person who has resold a ticket or who purchases a secondary ticket.
135+
136+
137+
138+22512.4. It shall be unlawful for a ticketing enterprise provider or entertainment facility to do either of the following:
139+
140+(a) Limit the transfer or resale of a ticket.
141+
142+(b) Penalize, discriminate against, or deny access to an event to a person who has resold a ticket or who purchases a secondary ticket.
143+
144+22512.5. A person who violates this section shall be liable for a civil penalty not to exceed two thousand five hundred dollars ($2,500) for each violation, which may be assessed and recovered in an action brought in the name of the people of the State of California by the Attorney General, a district attorney, a city attorney, or a city prosecutor. For purposes of this section, each ticket not sold or offered for sale in violation of this section shall constitute a separate violation. The remedies provided by this section are in addition to the remedies or penalties available under all other laws of this state.
145+
146+
147+
148+22512.5. A person who violates this section shall be liable for a civil penalty not to exceed two thousand five hundred dollars ($2,500) for each violation, which may be assessed and recovered in an action brought in the name of the people of the State of California by the Attorney General, a district attorney, a city attorney, or a city prosecutor. For purposes of this section, each ticket not sold or offered for sale in violation of this section shall constitute a separate violation. The remedies provided by this section are in addition to the remedies or penalties available under all other laws of this state.
144149
145150
146151
147152
148153
149-
150-
151-For purposes of this chapter:
154+(a)Every publisher shall, prior to including a telephone number for a facsimile machine in any commercial directory of telephone numbers, obtain the written consent of the subscriber who has been assigned the number unless the telephone number for the facsimile machine is obtained from a telephone corporations alphabetical or classified directory of telephone numbers.
152155
153156
154157
155-(a)Entertainment facility means a publicly or privately owned place of entertainment including, but not limited to, an arena, auditorium, concert hall, live performance venue, racetrack, stadium, theater, or other place where live entertainment events are presented for a price of admission.
158+(b)As used in this section:
156159
157160
158161
159-(b)Participating ticketing provider means a primary ticketing provider or a secondary ticketing provider that meets all of the following requirements:
162+(1)Commercial directory does not include an alphabetical directory of telephone numbers or a classified directory published by a telephone corporation.
160163
161164
162165
163-(1)Has a toll-free telephone number or email address dedicated for consumer complaints.
166+(2)Telephone number for a facsimile machine means any number designated in a directory as being for a facsimile machine or any number included in a directory represented to be a directory of telephone numbers for facsimile machines.
164167
165168
166169
167-(2)Has a standard refund policy that guarantees the purchaser a full refund under any of the following circumstances:
170+(c)Every publisher shall notify, in writing, all of the subscribers of the facsimile telephone numbers printed in the publishers directory of the requirements of this chapter on or before April 1, 1991. Unless the subscriber thereafter notifies the publisher otherwise, telephone numbers for facsimile machines published prior to July 1, 1991, without the written consent of the subscriber, may continue to be published by that publisher. Upon notification by the subscriber that they desire to be excluded from the directory, all subsequent volumes of the directory shall exclude the subscribers facsimile telephone number.
168171
169172
170173
171-(A)The event is canceled.
172-
173-
174-
175-(B)The ticket does not allow the purchaser to enter the ticketed event unless the ticket is canceled due to an act or omission by the purchaser.
176-
177-
178-
179-(C)The ticket fails to conform to its description or the purchaser failed to receive the ticket.
180-
181-
182-
183-(D)The purchaser failed to receive the ticket.
184-
185-
186-
187-(3)Pays the system access fee.
188-
189-
190-
191-(c)Primary ticket means the initial sale of a ticket to an event held at an entertainment facility.
192-
193-
194-
195-(d)Primary ticketing provider means a business that operates an internet website, software application for a mobile device, or any other digital platform to sell or facilitate the sale of primary tickets to events held at an entertainment facility.
196-
197-
198-
199-(e)Secondary ticket means the sale of a ticket to an event held at an entertainment facility that is subsequent to the sale of the primary ticket.
200-
201-
202-
203-(f)Secondary ticketing provider means a business, including a primary ticketing provider, that operates an internet website, software application for a mobile device, or any other digital platform to facilitate the sale of secondary tickets to events held at an entertainment facility.
204-
205-
206-
207-(g)System access API means an application programming interface that enables a participating ticket provider to integrate with the ticket manifest in order to list and sell primary tickets and list and sell secondary tickets that are instantly verified by the ticketing enterprise system.
208-
209-
210-
211-(h)System access fee means the fee paid by the participating ticketing provider to the primary ticketing provider for the system access API.
212-
213-
214-
215-(i)Ticketing enterprise provider means a business, which may include a primary ticketing provider or a secondary ticketing provider, that operates a ticketing enterprise system.
216-
217-
218-
219-(j)Ticketing enterprise system means a product or product suite used by an entertainment facility to manage box office operations for ticket sales and ticket distribution, including the ticket manifest.
220-
221-
222-
223-(k)Ticket manifest means a detailed accounting of all tickets that have been generated for the event.
224-
225-
226-
227-
228-
229-A ticketing enterprise provider shall include an application programming interface that enables any participating ticketing provider to integrate with the ticket manifest in order to list and sell primary tickets and list and sell secondary tickets that are instantly verified by the ticketing enterprise system.
230-
231-
232-
233-
234-
235-(a)The ticketing enterprise provider shall establish a uniform set of terms applicable to all participating ticketing providers to govern participation, maintenance, and support issues associated with the system access API.
236-
237-
238-
239-(b)It shall be unlawful for a ticketing enterprise provider or an entertainment facility to provide or offer to provide services associated with the system access API on an exclusive or discriminatory basis, including, but not limited to, the following:
240-
241-
242-
243-(1)Providing an exclusive or tiered schedule for selling primary tickets or secondary tickets.
244-
245-
246-
247-(2)Providing service enhancements to a participating ticketing provider on more favorable terms than any other participating ticketing provider.
248-
249-
250-
251-(3)Throttling or degrading access.
252-
253-
254-
255-
256-
257-The cost of the system access fee shall be reasonable and proportionate to the ticketing enterprise providers cost of validating the ticket and maintaining the administration of the system access API. The ticketing enterprise provider shall not adjust the cost of the system access fee to discriminate against or discourage participation by any participating ticketing provider.
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263-It shall be unlawful for a ticketing enterprise provider or entertainment facility to do either of the following:
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267-(a)Limit the transfer or resale of a ticket.
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271-(b)Penalize, discriminate against, or deny access to an event to a person who has resold a ticket or who purchases a secondary ticket.
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277-A person who violates this section shall be liable for a civil penalty not to exceed two thousand five hundred dollars ($2,500) for each violation, which may be assessed and recovered in an action brought in the name of the people of the State of California by the Attorney General, a district attorney, a city attorney, or a city prosecutor. For purposes of this section, each ticket not sold or offered for sale in violation of this section shall constitute a separate violation. The remedies provided by this section are in addition to the remedies or penalties available under all other laws of this state.
174+(d)Every violation of subdivision (a) is an infraction punishable by a fine of five hundred twenty-five dollars ($525).