First Regular Session Seventy-fifth General Assembly STATE OF COLORADO ENGROSSED This Version Includes All Amendments Adopted on Second Reading in the House of Introduction LLS NO. 25-0310.01 Josh Schultz x5486 SENATE BILL 25-145 Senate Committees House Committees Business, Labor, & Technology A BILL FOR AN ACT C ONCERNING THE RIGHT OF A CONSUMER TO CANCEL AUTOMATIC101 RENEWAL CONTRACTS ONLINE .102 Bill Summary (Note: This summary applies to this bill as introduced and does not reflect any amendments that may be subsequently adopted. If this bill passes third reading in the house of introduction, a bill summary that applies to the reengrossed version of this bill will be available at http://leg.colorado.gov .) Under current law, if a consumer consents to an automatic renewal contract for a good or service through an online medium, the person that sells the good or service may provide the consumer with an opportunity to cancel the automatic renewal contract either online or in person. The bill changes this provision to state that the person that sells the good or service is required to provide the consumer with an opportunity SENATE Amended 2nd Reading March 20, 2025 SENATE SPONSORSHIP Kipp, HOUSE SPONSORSHIP Lindsay and Zokaie, Hamrick Shading denotes HOUSE amendment. Double underlining denotes SENATE amendment. Capital letters or bold & italic numbers indicate new material to be added to existing law. Dashes through the words or numbers indicate deletions from existing law. to cancel the automatic renewal contract online if the consumer consented to the automatic renewal contract through an online medium. Be it enacted by the General Assembly of the State of Colorado:1 SECTION 1. In Colorado Revised Statutes, 6-1-732, repeal and2 reenact, with amendments, (2)(d); and add (1)(d.7), (2.5), and (7) as3 follows:4 6-1-732. Automatic renewal contracts - unlawful acts -5 required disclosures - right to cancel - trial period offers - exemptions6 - rules - definitions. (1) As used in this section, unless the context7 otherwise requires:8 (d.7) "O NE-STEP ONLINE CANCELLATION " MEANS AN ONLINE 9 METHOD OF CANCELLATION THAT DOES NOT REQUIRE ADDITIONAL ACTION10 FROM THE CONSUMER WHICH OBST RUCTS OR DELAYS THE CONSUMER 'S11 ABILITY TO TERMINATE AN AUTOMATIC RENEWAL CONTRACT OR12 CONTINUOUS SERVICE IMMEDIATELY .13 (2) It is unlawful for a person that offers an automatic renewal14 contract to a consumer in this state to:15 (d) F AIL TO PROVIDE A SIMPLE , COST-EFFECTIVE, TIMELY,16 EASY-TO-USE, AND READILY ACCESSIBLE MECHANISM FOR CANCELING AN17 AUTOMATIC RENEWAL CONTRACT OR TRIAL PERIOD OFFER . A PERSON IS18 DEEMED TO COMPLY WITH THIS SUBSECTION (2)(d) IF THE PERSON OFFERS:19 (I) A ONE-STEP ONLINE CANCELLATION LINK TO A CONSUMER WHO20 CONSENTED TO THE AUTOMATIC RENEWAL CONTRACT OR TRIAL PERIOD21 OFFER THROUGH A WEBSITE OR OTHER ONLINE MEDIUM OR THROUGH AN22 ELECTRONIC COMMUNICATION , AND THE ONE-STEP ONLINE CANCELLATION23 LINK IS:24 (A) L OCATED ON THE PERSON'S WEBSITE OR CONTAINED IN AN25 145-2- ELECTRONIC DEVICE OR SERVICE OR AN ELECTRONIC COMMUNICATION1 MADE TO THE CONSUMER ; AND2 (B) A VAILABLE TO THE CONSUMER IMMEDIATELY AFTER THE3 CONSUMER COMPLETES A REASONABLE AUTHENTICATION PROTOCOL USED4 SOLELY TO CONFIRM THAT THE CONSUMER IS AUTHORIZED TO MAKE5 CHANGES TO THE ACCOUNT ; OR6 (II) O NE OF THE FOLLOWING MEANS OF CANCELING THE7 AUTOMATIC RENEWAL CONTRACT TO THE CONSUMER IF THE CONSUMER8 CONSENTED TO THE AUTOMATIC RENEWAL CONTRACT OR TRIAL PERIOD9 OFFER THROUGH MEANS OTHER THAN THOSE LISTED IN SUBSECTION10 (2)(d)(I) OF THIS SECTION:11 (A) A ONE-STEP ONLINE CANCELLATION LINK THAT IS LOCATED ON12 THE PERSON'S WEBSITE OR CONTAINED IN AN ELECTRONIC DEVICE OR13 SERVICE OR AN ELECTRONIC COMMUNICATION MADE TO THE CONSUMER14 AND AVAILABLE TO THE CONSUMER IMMEDIATELY AFTER THE CONSUMER15 COMPLETES A REASONABLE AUTHENTICATION PROTOCOL USED SOLELY TO16 CONFIRM THAT THE CONSUMER IS AUTHORIZED TO MAKE CHANGES TO THE17 ACCOUNT; OR18 (B) A N IN-PERSON MECHANISM FOR CANCELING AN AUTOMATIC19 RENEWAL CONTRACT OR TRIAL PERIOD OFFER THAT IS AT A PHYSICAL20 LOCATION WHERE THE CONSUMER REGULARLY UTILIZES ANY GOODS OR21 SERVICES THAT ARE SUBJECT TO THE AUTOMATIC RENEWAL CONTRACT22 AND SATISFIES THE REQUIREMENTS OF THIS SUBSECTION (2)(d).23 (2.5) I F A CONSUMER REQUESTS TO CANCEL AN AUTOMATIC 24 RENEWAL CONTRACT BY AN ONLINE SYSTEM , A PERSON MAY DISPLAY A25 DISCOUNTED OFFER, A RETENTION BENEFIT, OR INFORMATION REGARDING26 THE EFFECTS OF CANCELLATION IF THE BUSINESS SIMULTANEOUSLY27 145 -3- DISPLAYS A PROMINENTLY LOCATED AND CONTINUOUSLY PROXIMATE1 DIRECT LINK TO CANCEL ALONGSIDE THE PRESENTATION OF THE2 DISCOUNTED OFFER, RETENTION BENEFIT, OR INFORMATION REGARDING3 THE EFFECTS OF CANCELLATION. IF THE CONSUMER UTILIZES THE DIRECT4 LINK TO CANCEL, THE BUSINESS SHALL PROMPTLY PROCESS THE5 CANCELLATION AND SHALL NOT OTHERWISE OBSTRUCT OR DELAY THE6 CONSUMER'S REQUEST TO CANCEL.7 (7) T HE ATTORNEY GENERAL MAY ADOPT RULES AS NECESSARY 8 FOR THE PURPOSE OF IMPLEMENTING AND ENFORCING THIS SECTION .9 SECTION 2. Act subject to petition - effective date -10 applicability. (1) This act takes effect at 12:01 a.m. on the day following11 the expiration of the ninety-day period after final adjournment of the12 general assembly; except that, if a referendum petition is filed pursuant13 to section 1 (3) of article V of the state constitution against this act or an14 item, section, or part of this act within such period, then the act, item,15 section, or part will not take effect unless approved by the people at the16 general election to be held in November 2026 and, in such case, will take17 effect on the date of the official declaration of the vote thereon by the18 governor.19 (2) This act applies to automatic renewal contracts offered or20 renewed on or after the applicable effective date of this act.21 145 -4-