Connecticut House Bill HB06402

Connecticut 2017 Regular Session

• Introduced: 1/23/17
• Refer: 1/23/17

Caption

An Act Requiring Disclosure Statements For Certain Telephone Calls.

Impact

If passed, HB 6402 would amend the general statutes regarding telephone communications, thereby introducing a formal requirement for disclosure before a call is made. This would mean that companies engaging in cold calls would need to disclose the purpose of the call right at the start, which could significantly alter the way businesses conduct telemarketing and information gathering. It addresses the increasing consumer complaints surrounding unsolicited calls, aiming to provide a clearer framework within which such calls can be made legally and ethically.

Summary

House Bill 6402 is designed to enhance consumer protection by mandating that disclosure statements be provided at the commencement of unsolicited telephone calls made for commercial or information gathering purposes. The bill aims to ensure that consumers are adequately informed about the nature of the call and the identity of the caller, thereby reducing the potential for misleading communications. The prevention of deception in unsolicited calls is a key objective of this legislation, aligning with ongoing efforts by advocacy groups to safeguard consumer interests in the telecommunication arena.

Contention

As with many consumer protection measures, discussions around HB 6402 may lead to points of contention, especially regarding the balance between protecting consumers and the operational impact on businesses. Some stakeholders may argue that the requirements could be overly burdensome for telemarketing companies, potentially limiting their ability to communicate effectively with customers. Conversely, advocates for the bill are likely to emphasize the importance of transparency and consumer rights, promoting the idea that consumers deserve to know who is on the other end of the line and what the call is about before engaging in conversation.