Connecticut Senate Bill SB00308

Connecticut 2017 Regular Session

• Introduced: 1/19/17
• Refer: 1/19/17

Caption

An Act Concerning Services By The Department Of Motor Vehicles.

Impact

The expansion of contractor involvement in DMV services may significantly affect how residents interact with motor vehicle services. Proponents argue that this could lead to faster processing times and improved customer satisfaction as contractors may provide specialized services tailored to community needs. However, this move may also raise concerns regarding oversight and service quality, especially in handling sensitive personal data associated with licenses and vehicle registrations.

Summary

SB00308 proposes to amend section 14-41 of the general statutes, allowing the Department of Motor Vehicles (DMV) to enter into agreements with contractors. The bill aims to expand the services provided by these contractors to include issuing licenses, motor vehicle registrations, and transfer of ownership services. This shift is intended to alleviate some of the workload from the DMV and enhance efficiency in delivering these critical services to the public.

Contention

One of the notable points of contention surrounding SB00308 revolves around the potential implications for employment within the DMV. Critics argue that outsourcing these services could lead to job reductions within the department, impacting public sector employment. Additionally, there is apprehension about the ability of contractors to uphold the same standards of service and accountability that the DMV is expected to maintain.