An Act Concerning The Collection Of Delinquent Property Taxes By Third Parties.
If passed, HB 6357 would significantly alter the way delinquent property taxes are collected by third parties in the state. By imposing this requirement, the bill could improve taxpayer experience and accountability among third-party collectors. It is anticipated that taxpayers facing collection could feel more assured knowing that they have a direct contact for assistance, potentially alleviating confusion and distress associated with delinquent tax situations. Additionally, this measure may encourage more ethical practices during the debt collection process, as collectors would be held accountable for providing proper communication channels.
House Bill 6357 proposes an amendment to the existing statutes concerning the collection of delinquent property taxes by third parties. The bill seeks to enhance transparency in the delinquent tax collection process by requiring that any third party involved in the collection must provide a direct customer contact phone number to the taxpayer. This contact number must be staffed by a representative who can address taxpayer inquiries regarding their delinquent property tax claims. The intent behind this bill is to offer taxpayers a clear line of communication with collectors, fostering a more open process as they navigate their tax obligations.
Concerns may arise regarding the enforcement of this new requirement. There could be objections from third-party collectors about the logistics and potential costs involved in maintaining a staffed contact line, which they may argue could complicate or hinder their operations. Furthermore, lawmakers may debate the extent to which this bill adequately protects taxpayers while balancing the interests of the collectors. The bill's effectiveness will depend on how these provisions are implemented and whether the required contact lines are genuinely accessible and staffed for taxpayer assistance.