25 | | - | Section 1. Subsection (b) of section 38a-591d of the general statutes is 1 |
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26 | | - | repealed and the following is substituted in lieu thereof (Effective 2 |
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27 | | - | January 1, 2020): 3 |
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28 | | - | (b) With respect to a nonurgent care request: 4 |
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29 | | - | (1) (A) For a prospective or concurrent review request, a health 5 |
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30 | | - | carrier shall make a determination within a reasonable period of time 6 |
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31 | | - | appropriate to the covered person's medical condition, but not later 7 |
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32 | | - | than fifteen calendar days after the date the health carrier receives such 8 |
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33 | | - | request, and shall notify the covered person and, if applicable, the 9 |
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34 | | - | covered person's authorized representative of such determination, 10 |
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35 | | - | whether or not the carrier certifies the provision of the benefit. 11 |
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36 | | - | (B) If the review under subparagraph (A) of this subdivision is a 12 |
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37 | | - | review of a grievance involving a concurrent review request, pursuant 13 |
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38 | | - | to 45 CFR 147.136, as amended from time to time, the treatment shall 14 |
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39 | | - | Committee Bill No. 37 |
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41 | | - | |
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42 | | - | LCO No. 5682 2 of 9 |
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43 | | - | |
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44 | | - | be continued without liability to the covered person until the covered 15 |
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45 | | - | person has been notified of the review decision. 16 |
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46 | | - | (C) (i) Notwithstanding subparagraph (B) of this subdivision, if a 17 |
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47 | | - | covered person or the covered person's authorized representative files 18 |
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48 | | - | any grievance or requests any review of an adverse determination 19 |
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49 | | - | pursuant to this section relating to the dispensation of a drug, other 20 |
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50 | | - | than a schedule II or III controlled substance, prescribed by a licensed 21 |
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51 | | - | participating provider, the health carrier shall issue immediate 22 |
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52 | | - | electronic authorization to the covered person's pharmacy to dispense 23 |
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53 | | - | a temporary supply of the drug sufficient for the duration of the 24 |
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54 | | - | grievance or review. The authorization shall include confirmation of 25 |
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55 | | - | the availability of payment for such supply of such drug. 26 |
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56 | | - | (ii) Not later than twenty-four hours after the health carrier has 27 |
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57 | | - | issued such authorization to the pharmacy and prior to the pharmacy's 28 |
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58 | | - | dispensation of such drug, such health carrier shall confirm with the 29 |
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59 | | - | licensed participating provider the provider's concurrence with the 30 |
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60 | | - | dispensing of such temporary supply of such drug. If such licensed 31 |
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61 | | - | participating provider does not concur, the health carrier shall cancel 32 |
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62 | | - | such authorization. 33 |
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63 | | - | (iii) The provisions of this subparagraph shall not apply to a 34 |
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64 | | - | grievance or review of an adverse determination under this section 35 |
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65 | | - | concerning the substitution of a generic drug or another brand name 36 |
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66 | | - | drug for a prescribed brand name drug unless the prescribing licensed 37 |
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67 | | - | participating provider has specified that there shall be no substitution 38 |
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68 | | - | for the specified brand name drug. 39 |
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69 | | - | (2) For a retrospective review request, a health carrier shall make a 40 |
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70 | | - | determination within a reasonable period of time, but not later than 41 |
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71 | | - | thirty calendar days after the date the health carrier receives such 42 |
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72 | | - | request. 43 |
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73 | | - | (3) The time periods specified in subdivisions (1) and (2) of this 44 |
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74 | | - | subsection may be extended once by the health carrier for up to fifteen 45 |
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75 | | - | Committee Bill No. 37 |
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77 | | - | |
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78 | | - | LCO No. 5682 3 of 9 |
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79 | | - | |
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80 | | - | calendar days, provided the health carrier: 46 |
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81 | | - | (A) Determines that an extension is necessary due to circumstances 47 |
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82 | | - | beyond the health carrier's control; and 48 |
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83 | | - | (B) Notifies the covered person and, if applicable, the covered 49 |
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84 | | - | person's authorized representative prior to the expiration of the initial 50 |
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85 | | - | time period, of the circumstances requiring the extension of time and 51 |
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86 | | - | the date by which the health carrier expects to make a determination. 52 |
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87 | | - | (4) (A) If the extension pursuant to subdivision (3) of this subsection 53 |
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88 | | - | is necessary due to the failure of the covered person or the covered 54 |
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89 | | - | person's authorized representative to provide information necessary to 55 |
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90 | | - | make a determination on the request, the health carrier shall: 56 |
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91 | | - | (i) Specifically describe in the notice of extension the required 57 |
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92 | | - | information necessary to complete the request; and 58 |
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93 | | - | (ii) Provide the covered person and, if applicable, the covered 59 |
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94 | | - | person's authorized representative with not less than forty-five 60 |
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95 | | - | calendar days after the date of receipt of the notice to provide the 61 |
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96 | | - | specified information. 62 |
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97 | | - | (B) If the covered person or the covered person's authorized 63 |
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98 | | - | representative fails to submit the specified information before the end 64 |
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99 | | - | of the period of the extension, the health carrier may deny certification 65 |
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100 | | - | of the benefit requested. 66 |
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101 | | - | Sec. 2. Subsection (c) of section 38a-591e of the general statutes is 67 |
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102 | | - | repealed and the following is substituted in lieu thereof (Effective 68 |
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103 | | - | January 1, 2020): 69 |
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104 | | - | (c) (1) (A) When conducting a review of an adverse determination 70 |
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105 | | - | under this section, the health carrier shall ensure that such review is 71 |
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106 | | - | conducted in a manner to ensure the independence and impartiality of 72 |
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107 | | - | the clinical peer or peers involved in making the review decision. 73 |
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108 | | - | Committee Bill No. 37 |
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110 | | - | |
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111 | | - | LCO No. 5682 4 of 9 |
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112 | | - | |
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113 | | - | (B) If the adverse determination involves utilization review, the 74 |
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114 | | - | health carrier shall designate an appropriate clinical peer or peers to 75 |
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115 | | - | review such adverse determination. Such clinical peer or peers shall 76 |
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116 | | - | not have been involved in the initial adverse determination. 77 |
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117 | | - | (C) The clinical peer or peers conducting a review under this section 78 |
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118 | | - | shall take into consideration all comments, documents, records and 79 |
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119 | | - | other information relevant to the covered person's benefit request that 80 |
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120 | | - | is the subject of the adverse determination under review, that are 81 |
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121 | | - | submitted by the covered person or the covered person's authorized 82 |
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122 | | - | representative, regardless of whether such information was submitted 83 |
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123 | | - | or considered in making the initial adverse determination. 84 |
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124 | | - | (D) Prior to issuing a decision, the health carrier shall provide free 85 |
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125 | | - | of charge, by facsimile, electronic means or any other expeditious 86 |
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126 | | - | method available, to the covered person or the covered person's 87 |
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127 | | - | authorized representative, as applicable, any new or additional 88 |
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128 | | - | documents, communications, information and evidence relied upon 89 |
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129 | | - | and any new or additional scientific or clinical rationale used by the 90 |
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130 | | - | health carrier in connection with the grievance. Such documents, 91 |
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131 | | - | communications, information, evidence and rationale shall be 92 |
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132 | | - | provided sufficiently in advance of the date the health carrier is 93 |
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133 | | - | required to issue a decision to permit the covered person or the 94 |
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134 | | - | covered person's authorized representative, as applicable, a reasonable 95 |
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135 | | - | opportunity to respond prior to such date. 96 |
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136 | | - | (2) If the review under subdivision (1) of this subsection is an 97 |
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137 | | - | expedited review, all necessary information, including the health 98 |
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138 | | - | carrier's decision, shall be transmitted between the health carrier and 99 |
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139 | | - | the covered person or the covered person's authorized representative, 100 |
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140 | | - | as applicable, by telephone, facsimile, electronic means or any other 101 |
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141 | | - | expeditious method available. 102 |
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142 | | - | (3) If the review under subdivision (1) of this subsection is an 103 |
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143 | | - | expedited review of a grievance involving an adverse determination of 104 |
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144 | | - | a concurrent review request, pursuant to 45 CFR 147.136, as amended 105 |
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145 | | - | Committee Bill No. 37 |
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146 | | - | |
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147 | | - | |
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148 | | - | LCO No. 5682 5 of 9 |
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149 | | - | |
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150 | | - | from time to time, the treatment shall be continued without liability to 106 |
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151 | | - | the covered person until the covered person has been notified of the 107 |
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152 | | - | review decision. 108 |
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153 | | - | (4) (A) Notwithstanding subdivision (3) of this subsection, if a 109 |
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154 | | - | covered person or the covered person's authorized representative files 110 |
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155 | | - | any grievance or requests any review of an adverse determination 111 |
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156 | | - | pursuant to this section relating to the dispensation of a drug, other 112 |
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157 | | - | than a schedule II or III controlled substance, prescribed by a licensed 113 |
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158 | | - | participating provider, the health carrier shall issue immediate 114 |
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159 | | - | electronic authorization to the covered person's pharmacy to dispense 115 |
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160 | | - | a temporary supply of the drug sufficient for the duration of the 116 |
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161 | | - | grievance or review. The authorization shall include confirmation of 117 |
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162 | | - | the availability of payment for such supply of such drug. 118 |
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163 | | - | (B) Not later than twenty-four hours after the health carrier has 119 |
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164 | | - | issued such authorization to the pharmacy and prior to the pharmacy's 120 |
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165 | | - | dispensation of such drug, such health carrier shall confirm with the 121 |
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166 | | - | licensed participating provider the provider's concurrence with the 122 |
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167 | | - | dispensing of such temporary supply of such drug. If such licensed 123 |
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168 | | - | participating provider does not concur, the health carrier shall cancel 124 |
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169 | | - | such authorization. 125 |
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170 | | - | (C) The provisions of this subdivision shall not apply to a grievance 126 |
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171 | | - | or review of an adverse determination under this section concerning 127 |
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172 | | - | the substitution of a generic drug or another brand name drug for a 128 |
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173 | | - | prescribed brand name drug unless the prescribing licensed 129 |
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174 | | - | participating provider has specified that there shall be no substitution 130 |
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175 | | - | for the specified brand name drug. 131 |
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176 | | - | Sec. 3. Subsection (b) of section 38a-591f of the general statutes is 132 |
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177 | | - | repealed and the following is substituted in lieu thereof (Effective 133 |
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178 | | - | January 1, 2020): 134 |
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179 | | - | (b) (1) A covered person or the covered person's authorized 135 |
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180 | | - | representative may file a grievance of an adverse determination that 136 |
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181 | | - | Committee Bill No. 37 |
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183 | | - | |
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184 | | - | LCO No. 5682 6 of 9 |
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186 | | - | was not based on medical necessity with the health carrier not later 137 |
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187 | | - | than one hundred eighty calendar days after the covered person or the 138 |
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188 | | - | covered person's representative, as applicable, receives the notice of an 139 |
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189 | | - | adverse determination. 140 |
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190 | | - | (2) (A) If a covered person or the covered person's authorized 141 |
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191 | | - | representative files any grievance or requests any review of an adverse 142 |
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192 | | - | determination pursuant to this section relating to the dispensation of a 143 |
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193 | | - | drug, other than a schedule II or III controlled substance, prescribed by 144 |
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194 | | - | a licensed participating provider, the health carrier shall issue 145 |
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195 | | - | immediate electronic authorization to the covered person's pharmacy 146 |
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196 | | - | to prescribe a temporary supply of the drug sufficient for the duration 147 |
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197 | | - | of the grievance or review. The a uthorization shall include 148 |
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198 | | - | confirmation of the availability of payment for such supply of such 149 |
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199 | | - | drug. 150 |
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200 | | - | (B) Not later than twenty-four hours after the health carrier has 151 |
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201 | | - | issued such authorization to the pharmacy and prior to the pharmacy's 152 |
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202 | | - | dispensation of such drug, such health carrier shall confirm with the 153 |
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203 | | - | licensed participating provider the provider's concurrence with the 154 |
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204 | | - | dispensing of such temporary supply of such drug. If such licensed 155 |
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205 | | - | participating provider does not concur, the health carrier shall cancel 156 |
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206 | | - | such authorization. 157 |
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207 | | - | (C) The provisions of this subdivision shall not apply to a grievance 158 |
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208 | | - | or review of an adverse determination under this section concerning 159 |
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209 | | - | the substitution of a generic drug or another brand name drug for a 160 |
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210 | | - | prescribed brand name drug unless the prescribing licensed 161 |
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211 | | - | participating provider has specified that there shall be no substitution 162 |
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212 | | - | for the specified brand name drug. 163 |
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213 | | - | [(2)] (3) The health carrier shall notify the covered person and, if 164 |
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214 | | - | applicable, the covered person's authorized representative not later 165 |
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215 | | - | than three business days after the health carrier receives a grievance 166 |
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216 | | - | the covered person or the covered person's authorized representative, 167 |
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217 | | - | as applicable, is entitled to submit written material to the health carrier 168 |
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218 | | - | Committee Bill No. 37 |
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220 | | - | |
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221 | | - | LCO No. 5682 7 of 9 |
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222 | | - | |
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223 | | - | to be considered when conducting a review of the grievance. 169 |
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224 | | - | [(3)] (4) (A) Upon receipt of a grievance, a health carrier shall 170 |
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225 | | - | designate an individual or individuals to conduct a review of the 171 |
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226 | | - | grievance. 172 |
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227 | | - | (B) The health carrier shall not designate the same individual or 173 |
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228 | | - | individuals who denied the claim or handled the matter that is the 174 |
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229 | | - | subject of the grievance to conduct the review of the grievance. 175 |
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230 | | - | (C) The health carrier shall provide the covered person and, if 176 |
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231 | | - | applicable, the covered person's authorized representative with the 177 |
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232 | | - | name, address and telephone number of the individual or the 178 |
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233 | | - | organizational unit designated to coordinate the review on behalf of 179 |
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234 | | - | the health carrier. 180 |
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235 | | - | Sec. 4. Subsection (b) of section 38a-591g of the general statutes is 181 |
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236 | | - | repealed and the following is substituted in lieu thereof (Effective 182 |
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237 | | - | January 1, 2020): 183 |
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238 | | - | (b) (1) Except as otherwise provided under subdivision (2) of this 184 |
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239 | | - | subsection or subsection (d) of this section, a covered person or a 185 |
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240 | | - | covered person's authorized representative shall not file a request for 186 |
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241 | | - | an external review or an expedited external review until the covered 187 |
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242 | | - | person or the covered person's authorized representative has 188 |
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243 | | - | exhausted the health carrier's internal grievance process. 189 |
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244 | | - | (2) A health carrier may waive its internal grievance process and the 190 |
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245 | | - | requirement for a covered person to exhaust such process prior to 191 |
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246 | | - | filing a request for an external review or an expedited external review. 192 |
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247 | | - | (3) (A) If a covered person or the covered person's authorized 193 |
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248 | | - | representative files any grievance or requests any review of an adverse 194 |
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249 | | - | determination pursuant to this section relating to the dispensation of a 195 |
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250 | | - | drug, other than a schedule II or III controlled substance, prescribed by 196 |
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251 | | - | a licensed participating provider, the health carrier shall issue 197 |
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252 | | - | immediate electronic authorization to the covered person's pharmacy 198 |
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253 | | - | Committee Bill No. 37 |
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254 | | - | |
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255 | | - | |
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256 | | - | LCO No. 5682 8 of 9 |
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257 | | - | |
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258 | | - | to dispense a temporary supply of the drug sufficient for the duration 199 |
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259 | | - | of the grievance or review. The authorization shall include 200 |
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260 | | - | confirmation of the availability of payment for such supply of such 201 |
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261 | | - | drug. 202 |
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262 | | - | (B) Not later than twenty-four hours after the health carrier has 203 |
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263 | | - | issued such authorization to the pharmacy and prior to the pharmacy's 204 |
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264 | | - | dispensation of such drug, such health carrier shall confirm with the 205 |
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265 | | - | licensed participating provider the provider's concurrence with the 206 |
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266 | | - | dispensing of such temporary supply of such drug. If such licensed 207 |
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267 | | - | participating provider does not concur, the health carrier shall cancel 208 |
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268 | | - | such authorization. 209 |
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269 | | - | (C) The provisions of this subdivision shall not apply to a grievance 210 |
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270 | | - | or review of an adverse determination under this section concerning 211 |
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271 | | - | the substitution of a generic drug or another brand name drug for a 212 |
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272 | | - | prescribed brand name drug unless the prescribing licensed 213 |
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273 | | - | participating provider has specified that there shall be no substitution 214 |
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274 | | - | for the specified brand name drug. 215 |
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275 | | - | This act shall take effect as follows and shall amend the following |
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276 | | - | sections: |
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277 | | - | |
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278 | | - | Section 1 January 1, 2020 38a-591d(b) |
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279 | | - | Sec. 2 January 1, 2020 38a-591e(c) |
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280 | | - | Sec. 3 January 1, 2020 38a-591f(b) |
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281 | | - | Sec. 4 January 1, 2020 38a-591g(b) |
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282 | | - | |
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| 24 | + | That sections 38a-591d, 38a-591e, 38a-591f and 38a-591g of the 1 |
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| 25 | + | general statutes be amended to require health insurance coverage of 2 |
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| 26 | + | prescribed drugs during adverse determination reviews and external 3 |
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| 27 | + | review processes. 4 |
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