LCO No. 5938 1 of 11 General Assembly Raised Bill No. 1066 January Session, 2019 LCO No. 5938 Referred to Committee on HUMAN SERVICES Introduced by: (HS) AN ACT PROVIDING A VOICE FOR NURSING HOME RESIDEN TS SUBJECT TO TRANSFER DUE TO NURSING HOME CLOSURES OR RECEIVERSHIPS. Be it enacted by the Senate and House of Representatives in General Assembly convened: Section 1. Subdivision (5) of subsection (b) of section 17a-408 of the 1 general statutes is repealed and the following is substituted in lieu 2 thereof (Effective July 1, 2019): 3 (5) (A) Represent the interests of the residents, [and of] including, 4 but not limited to, appearing (i) as a party representing nursing home 5 residents pursuant to section 19a-542, as amended by this act, (ii) at 6 any public hearing related to a nursing home closure scheduled 7 pursuant to section 17b-353, as amended by this act, or (iii) at a 8 receivership hearing scheduled pursuant to section 19a-545, as 9 amended by this act, (B) represent applicants in relation to issues 10 concerning applications to long-term care facilities [,] and before 11 governmental agencies, and (C) seek administrative, legal and other 12 remedies to protect the health, safety, welfare and rights of the 13 residents; 14 Raised Bill No. 1066 LCO No. 5938 2 of 11 Sec. 2. Subsection (d) of section 17b-353 of the general statutes is 15 repealed and the following is substituted in lieu thereof (Effective July 16 1, 2019): 17 (d) Except as provided in this subsection, no facility shall be allowed 18 to close or decrease substantially its total bed capacity until such time 19 as a public hearing has been held in accordance with the provisions of 20 this subsection and the Commissioner of Social Services has approved 21 the facility's request unless such decrease is associated with a census 22 reduction. The commissioner may impose a civil penalty of not more 23 than five thousand dollars on any facility that fails to comply with the 24 provisions of this subsection. Penalty payments received by the 25 commissioner pursuant to this subsection shall be deposited in the 26 special fund established by the department pursuant to subsection (c) 27 of section 17b-357 and used for the purposes specified in said 28 subsection (c). The commissioner or the commissioner's designee shall 29 hold a public hearing upon the earliest occurrence of: (1) Receipt of 30 any letter of intent submitted by a facility to the department, or (2) 31 receipt of any certificate of need application. Such hearing shall be held 32 at the facility for which the letter of intent or certificate of need 33 application was submitted not later than thirty days after the date on 34 which such letter or application was received by the commissioner. 35 The commissioner or the commissioner's designee shall provide both 36 the facility, the Office of the Long-Term Care Ombudsman and the 37 public with notice of the date of the hearing not less than fourteen days 38 in advance of such date. Notice to the facility shall be by certified mail 39 and notice to the public shall be by publication in a newspaper having 40 a substantial circulation in the area served by the facility. The Long-41 Term Care Ombudsman, or the Long -Term Care Ombudsman's 42 designee, upon request of any facility resident, shall represent the 43 facility resident at such hearing. The provisions of this subsection shall 44 not apply to any certificate of need approval requested for the 45 relocation of a facility, or a portion of a facility's licensed beds, to a 46 new or replacement facility. 47 Sec. 3. Subsection (c) of section 19a-535 of the general statutes is 48 Raised Bill No. 1066 LCO No. 5938 3 of 11 repealed and the following is substituted in lieu thereof (Effective July 49 1, 2019): 50 (c) (1) [Before effecting any transfer or discharge of a resident from 51 the facility] Except as provided in subsection (h) of this section, or in 52 the event of an "emergency" as defined in section 19a-541, before 53 effecting any transfer or discharge of a resident from the facility, 54 including any transfer sought pursuant to a receivership proceeding 55 held in accordance with the provisions of sections 19a-541 to 19a-549a, 56 inclusive, the facility shall notify, in writing, the resident and the 57 resident's guardian or conservator, if any, or legally liable relative or 58 other responsible party if known, and the Long-Term Care 59 Ombudsman of the proposed transfer or discharge, the reasons 60 therefor, the effective date of the proposed transfer or discharge, the 61 location to which the resident is to be transferred or discharged, the 62 right to appeal the proposed transfer or discharge and the procedures 63 for initiating such an appeal as determined by the Department of 64 Social Services, the date by which an appeal must be initiated in order 65 to preserve the resident's right to an appeal hearing and the date by 66 which an appeal must be initiated in order to stay the proposed 67 transfer or discharge and the possibility of an exception to the date by 68 which an appeal must be initiated in order to stay the proposed 69 transfer or discharge for good cause, that the resident may represent 70 himself or herself or be represented by legal counsel, a relative, a 71 friend or other spokesperson, and information as to bed hold and 72 nursing home readmission policy when required in accordance with 73 section 19a-537. The notice shall also include the name, mailing 74 address and telephone number of the State Long -Term Care 75 Ombudsman. If the resident is, or the facility alleges a resident is, 76 mentally ill or developmentally disabled, the notice shall include the 77 name, mailing address and telephone number of the nonprofit entity 78 designated by the Governor in accordance with section 46a-10b to 79 serve as the Connecticut protection and advocacy system. The notice 80 shall be given at least thirty days and no more than sixty days prior to 81 the resident's proposed transfer or discharge, except where the health 82 Raised Bill No. 1066 LCO No. 5938 4 of 11 or safety of individuals in the facility are endangered, or where the 83 resident's health improves sufficiently to allow a more immediate 84 transfer or discharge, or where immediate transfer or discharge is 85 necessitated by urgent medical needs or where a resident has not 86 resided in the facility for thirty days, in which cases notice shall be 87 given as many days before the transfer or discharge as practicable. 88 (2) [The] Except as provided in subsection (h) of this section, or in 89 the event of an "emergency" as defined in section 19a-541, the resident 90 may initiate an appeal pursuant to this section by submitting a written 91 request to the Commissioner of Social Services not later than sixty 92 calendar days after the facility issues the notice of the proposed 93 transfer or discharge. [, except as provided in subsection (h) of this 94 section.] In order to stay a proposed transfer or discharge, the resident 95 must initiate an appeal not later than twenty days after the date the 96 resident receives the notice of the proposed transfer or discharge from 97 the facility unless the resident demonstrates good cause for failing to 98 initiate such appeal within the twenty-day period. 99 Sec. 4. Subsection (b) of section 19a-542 of the general statutes is 100 repealed and the following is substituted in lieu thereof (Effective July 101 1, 2019): 102 (b) A resident of a nursing home facility or residential care home for 103 which an application to appoint a receiver has been filed, or such 104 resident's legally liable relative, conservator or guardian, and the 105 Long-Term Care Ombudsman, or the Long-Term Care Ombudsman's 106 designee, may appear as a party to the proceedings. 107 Sec. 5. Subsection (a) of section 19a-545 of the general statutes is 108 repealed and the following is substituted in lieu thereof (Effective July 109 1, 2019): 110 (a) A receiver appointed pursuant to the provisions of sections 19a-111 541 to 19a-549, inclusive, in operating a nursing home facility or 112 residential care home, shall have the same powers as a receiver of a 113 corporation under section 52-507, except as provided in subsection (c) 114 Raised Bill No. 1066 LCO No. 5938 5 of 11 of this section and shall exercise such powers to remedy the conditions 115 that constituted grounds for the imposition of receivership, assure 116 adequate health care for the residents and preserve the assets and 117 property of the owner. If such facility or home is placed in receivership 118 it shall be the duty of the receiver to notify each resident and each 119 resident's guardian or conservator, if any, or legally liable relative or 120 other responsible party, if known, and the Long-Term Care 121 Ombudsman. Such receiver may correct or eliminate any deficiency in 122 the structure or furnishings of such facility or home that endangers the 123 safety or health of the residents while they remain in such facility or 124 home, provided the total cost of correction does not exceed three 125 thousand dollars. The court may order expenditures for this purpose 126 in excess of three thousand dollars on application from such receiver. 127 [If any resident is transferred or discharged] Except in an emergency, 128 as defined in section 19a-541, if any resident is scheduled for 129 involuntary transfer or discharge as a result of the receivership such 130 receiver shall provide for: (1) [Transportation] A hearing not less than 131 thirty days before such transfer or discharge at which such resident, 132 such resident's guardian, conservator, other legally liable relative or 133 responsible party and the Long-Term Care Ombudsman or the Long-134 Term Care Ombudsman's designee may testify and offer evidence on 135 whether such transfer or discharge plan is necessary and mitigates 136 transfer trauma as required pursuant to this subsection; (2) 137 transportation of the resident and such resident's belongings and 138 medical records to the place where such resident is being transferred 139 or discharged; [(2)] (3) aid in locating an alternative placement and 140 discharge planning in accordance with section 19a-535, as amended by 141 this act; [(3)] (4) preparation for transfer to mitigate transfer trauma, 142 including but not limited to, participation by the resident or the 143 resident's guardian, conservator, other legally liable relative or 144 responsible party in the selection of the resident's alternative 145 placement, explanation of alternative placements and orientation 146 concerning the placement chosen by the resident or the resident's 147 guardian; and [(4)] (5) custodial care of all property or assets of 148 residents that are in the possession of an owner of such facility or 149 Raised Bill No. 1066 LCO No. 5938 6 of 11 home. The Long-Term Care Ombudsman shall, at the request of a 150 resident subject to any nonemergency involuntary transfer or 151 discharge, or at the request of such resident's guardian, conservator or 152 other legally liable relative or responsible party, represent the resident 153 at any hearing scheduled pursuant to subdivision (1) of this 154 subsection. The receiver shall preserve all property, assets and records 155 of residents that the receiver has custody of and shall provide for the 156 prompt transfer of the property, assets and records to the alternative 157 placement of any transferred resident. In no event may the receiver 158 transfer all residents and close such facility or home without a court 159 order and without complying with the notice and discharge plan 160 requirements for each resident in accordance with section 19a-535, as 161 amended by this act. 162 Sec. 6. Subsection (b) of section 19a-550 of the general statutes is 163 repealed and the following is substituted in lieu thereof (Effective July 164 1, 2019): 165 (b) There is established a patients' bill of rights for any person 166 admitted as a patient to any nursing home facility, residential care 167 home or chronic disease hospital. The patients' bill of rights shall be 168 implemented in accordance with the provisions of Sections 1919(b), 169 1919(c), 1919(c)(2), 1919(c)(2)(D) and 1919(c)(2)(E) of the Social Security 170 Act. The patients' bill of rights shall provide that each such patient: (1) 171 Is fully informed, as evidenced by the patient's written 172 acknowledgment, prior to or at the time of admission and during the 173 patient's stay, of the rights set forth in this section and of all rules and 174 regulations governing patient conduct and responsibilities; (2) is fully 175 informed, prior to or at the time of admission and during the patient's 176 stay, of services available in such facility or chronic disease hospital, 177 and of related charges including any charges for services not covered 178 under Titles XVIII or XIX of the Social Security Act, or not covered by 179 basic per diem rate; (3) in such facility or hospital is entitled to choose 180 the patient's own physician or advanced practice registered nurse and 181 is fully informed, by a physician or an advanced practice registered 182 nurse, of the patient's medical condition unless medically 183 Raised Bill No. 1066 LCO No. 5938 7 of 11 contraindicated, as documented by the physician or advanced practice 184 registered nurse in the patient's medical record, and is afforded the 185 opportunity to participate in the planning of the patient's medical 186 treatment and to refuse to participate in experimental research; (4) in a 187 residential care home or a chronic disease hospital is transferred from 188 one room to another within such home or chronic disease hospital only 189 for medical reasons, or for the patient's welfare or that of other 190 patients, as documented in the patient's medical record and such 191 record shall include documentation of action taken to minimize any 192 disruptive effects of such transfer, except a patient who is a Medicaid 193 recipient may be transferred from a private room to a nonprivate 194 room, provided no patient may be involuntarily transferred from one 195 room to another within such home or chronic disease hospital if (A) it 196 is medically established that the move will subject the patient to a 197 reasonable likelihood of serious physical injury or harm, or (B) the 198 patient has a prior established medical history of psychiatric problems 199 and there is psychiatric testimony that as a consequence of the 200 proposed move there will be exacerbation of the psychiatric problem 201 that would last over a significant period of time and require 202 psychiatric intervention; and in the case of an involuntary transfer 203 from one room to another within such home or chronic disease 204 hospital, the patient and, if known, the patient's legally liable relative, 205 guardian or conservator or a person designated by the patient in 206 accordance with section 1-56r, is given not less than thirty days' and 207 not more than sixty days' written notice to ensure orderly transfer 208 from one room to another within such home or chronic disease 209 hospital, except where the health, safety or welfare of other patients is 210 endangered or where immediate transfer from one room to another 211 within such home or chronic disease hospital is necessitated by urgent 212 medical need of the patient or where a patient has resided in such 213 home or chronic disease hospital for less than thirty days, in which 214 case notice shall be given as many days before the transfer as 215 practicable; (5) is encouraged and assisted, throughout the patient's 216 period of stay, to exercise the patient's rights as a patient and as a 217 citizen, and to this end, has the right to be fully informed about 218 Raised Bill No. 1066 LCO No. 5938 8 of 11 patients' rights by state or federally funded patient advocacy 219 programs, and may voice grievances and recommend changes in 220 policies and services to nursing home facility, residential care home or 221 chronic disease hospital staff or to outside representatives of the 222 patient's choice, free from restraint, interference, coercion, 223 discrimination or reprisal; (6) shall have prompt efforts made by such 224 nursing home facility, residential care home or chronic disease hospital 225 to resolve grievances the patient may have, including those with 226 respect to the behavior of other patients; (7) may manage the patient's 227 personal financial affairs, and is given a quarterly accounting of 228 financial transactions made on the patient's behalf; (8) is free from 229 mental and physical abuse, corporal punishment, involuntary 230 seclusion and any physical or chemical restraints imposed for 231 purposes of discipline or convenience and not required to treat the 232 patient's medical symptoms. Physical or chemical restraints may be 233 imposed only to ensure the physical safety of the patient or other 234 patients and only upon the written order of a physician or an 235 advanced practice registered nurse that specifies the type of restraint 236 and the duration and circumstances under which the restraints are to 237 be used, except in emergencies until a specific order can be obtained; 238 (9) is assured confidential treatment of the patient's personal and 239 medical records, and may approve or refuse their release to any 240 individual outside the facility, except in case of the patient's transfer to 241 another health care institution or as required by law or third-party 242 payment contract; (10) receives quality care and services with 243 reasonable accommodation of individual needs and preferences, 244 except where the health or safety of the individual would be 245 endangered, and is treated with consideration, respect, and full 246 recognition of the patient's dignity and individuality, including 247 privacy in treatment and in care for the patient's personal needs; (11) is 248 not required to perform services for the nursing home facility, 249 residential care home or chronic disease hospital that are not included 250 for therapeutic purposes in the patient's plan of care; (12) may 251 associate and communicate privately with persons of the patient's 252 choice, including other patients, send and receive the patient's 253 Raised Bill No. 1066 LCO No. 5938 9 of 11 personal mail unopened and make and receive telephone calls 254 privately, unless medically contraindicated, as documented by the 255 patient's physician or advanced practice registered nurse in the 256 patient's medical record, and receives adequate notice before the 257 patient's room or roommate in such facility, home or chronic disease 258 hospital is changed; (13) is entitled to organize and participate in 259 patient groups in such facility, home or chronic disease hospital and to 260 participate in social, religious and community activities that do not 261 interfere with the rights of other patients, unless medically 262 contraindicated, as documented by the patient's physician or advanced 263 practice registered nurse in the patient's medical records; (14) may 264 retain and use the patient's personal clothing and possessions unless to 265 do so would infringe upon rights of other patients or unless medically 266 contraindicated, as documented by the patient's physician or advanced 267 practice registered nurse in the patient's medical record; (15) is assured 268 privacy for visits by the patient's spouse or a person designated by the 269 patient in accordance with section 1-56r and, if the patient is married 270 and both the patient and the patient's spouse are inpatients in the 271 facility, they are permitted to share a room, unless medically 272 contraindicated, as documented by the attending physician or 273 advanced practice registered nurse in the medical record; (16) is fully 274 informed of the availability of and may examine all current state, local 275 and federal inspection reports and plans of correction; (17) may 276 organize, maintain and participate in a patient-run resident council, as 277 a means of fostering communication among residents and between 278 residents and staff, encouraging resident independence and 279 addressing the basic rights of nursing home facility, residential care 280 home and chronic disease hospital patients and residents, free from 281 administrative interference or reprisal; (18) is entitled to the opinion of 282 two physicians concerning the need for surgery, except in an 283 emergency situation, prior to such surgery being performed; (19) is 284 entitled to have the patient's family or a person designated by the 285 patient in accordance with section 1-56r meet in such facility, 286 residential care home or chronic disease hospital with the families of 287 other patients in the facility to the extent such facility, residential care 288 Raised Bill No. 1066 LCO No. 5938 10 of 11 home or chronic disease hospital has existing meeting space available 289 that meets applicable building and fire codes; (20) is entitled to file a 290 complaint with the Department of Social Services and the Department 291 of Public Health regarding patient abuse, neglect or misappropriation 292 of patient property; (21) is entitled to have psychopharmacologic drugs 293 administered only on orders of a physician or an advanced practice 294 registered nurse and only as part of a written plan of care developed in 295 accordance with Section 1919(b)(2) of the Social Security Act and 296 designed to eliminate or modify the symptoms for which the drugs are 297 prescribed and only if, at least annually, an independent external 298 consultant reviews the appropriateness of the drug plan; (22) is 299 entitled to be transferred or discharged from the facility only pursuant 300 to section 19a-535, as amended by this act, 19a-535a or 19a-535b, as 301 applicable, and, in the case of any nonemergency involuntary transfer 302 or discharge as a result of a nursing home receivership, only after the 303 patient or the patient's designated representative has been afforded a 304 right to a hearing, in accordance with section 19a-545, as amended by 305 this act; (23) is entitled to be treated equally with other patients with 306 regard to transfer, discharge and the provision of all services 307 regardless of the source of payment; (24) shall not be required to waive 308 any rights to benefits under Medicare or Medicaid or to give oral or 309 written assurance that the patient is not eligible for, or will not apply 310 for benefits under Medicare or Medicaid; (25) is entitled to be provided 311 information by the nursing home facility or chronic disease hospital as 312 to how to apply for Medicare or Medicaid benefits and how to receive 313 refunds for previous payments covered by such benefits; (26) is 314 entitled to receive a copy of any Medicare or Medicaid application 315 completed by a nursing home facility, residential care home or chronic 316 disease hospital on behalf of the patient or to designate that a family 317 member, or other representative of the patient, receive a copy of any 318 such application; (27) on or after October 1, 1990, shall not be required 319 to give a third-party guarantee of payment to the facility as a condition 320 of admission to, or continued stay in, such facility; (28) is entitled to 321 have such facility not charge, solicit, accept or receive any gift, money, 322 donation, third-party guarantee or other consideration as a 323 Raised Bill No. 1066 LCO No. 5938 11 of 11 precondition of admission or expediting the admission of the 324 individual to such facility or as a requirement for the individual's 325 continued stay in such facility; and (29) shall not be required to deposit 326 the patient's personal funds in such facility, home or chronic disease 327 hospital. 328 This act shall take effect as follows and shall amend the following sections: Section 1 July 1, 2019 17a-408(b)(5) Sec. 2 July 1, 2019 17b-353(d) Sec. 3 July 1, 2019 19a-535(c) Sec. 4 July 1, 2019 19a-542(b) Sec. 5 July 1, 2019 19a-545(a) Sec. 6 July 1, 2019 19a-550(b) Statement of Purpose: To give nursing home residents subject to involuntary transfer or discharge due to a nursing home closure or receivership a greater voice. [Proposed deletions are enclosed in brackets. Proposed additions are indicated by underline, except that when the entire text of a bill or resolution or a section of a bill or resolution is new, it is not underlined.]