LCO No. 2638 1 of 11 General Assembly Raised Bill No. 5487 February Session, 2020 LCO No. 2638 Referred to Committee on PUBLIC HEALTH Introduced by: (PH) AN ACT CONCERNING TH E OFFICE OF HEALTH STRATEGY'S RECOMMENDATIONS REGA RDING VARIOUS REVISIONS TO HOSPITAL OR HEALTH S YSTEM FACILITY FEES. Be it enacted by the Senate and House of Representatives in General Assembly convened: Section 1. Section 19a-508c of the general statutes is repealed and the 1 following is substituted in lieu thereof (Effective from passage): 2 (a) As used in this section: 3 (1) "Affiliated provider" means a provider that is: (A) Employed by a 4 hospital or health system, (B) under a professional services agreement 5 with a hospital or health system that permits such hospital or health 6 system to bill on behalf of such provider, or (C) a clinical faculty member 7 of a medical school, as defined in section 33-182aa, that is affiliated with 8 a hospital or health system in a manner that permits such hospital or 9 health system to bill on behalf of such clinical faculty member; 10 (2) "Campus" means: (A) The physical area immediately adjacent to a 11 hospital's main buildings and other areas and structures that are not 12 strictly contiguous to the main buildings but are located within two 13 Raised Bill No. 5487 LCO No. 2638 2 of 11 hundred fifty yards of the main buildings, or (B) any other area that has 14 been determined on an individual case basis by the Centers for Medicare 15 and Medicaid Services to be part of a hospital's campus; 16 (3) "Facility fee" means any fee charged or billed by a hospital or 17 health system for outpatient services provided in a hospital-based 18 facility that is: (A) Intended to compensate the hospital or health system 19 for the operational expenses of the hospital or health system, and (B) 20 separate and distinct from a professional fee; 21 (4) "Health system" means: (A) A parent corporation of one or more 22 hospitals and any entity affiliated with such parent corporation through 23 ownership, governance, membership or other means, or (B) a hospital 24 and any entity affiliated with such hospital through ownership, 25 governance, membership or other means; 26 (5) "Hospital" has the same meaning as provided in section 19a-490; 27 (6) "Hospital-based facility" means a facility that is owned or 28 operated, in whole or in part, by a hospital or health system where 29 hospital or professional medical services are provided; 30 (7) "Payer mix" means the proportion of different sources of payment 31 received by a hospital or health system, including, but not limited to, 32 Medicare, Medicaid, other government-provided insurance, private 33 insurance and self-pay patients; 34 [(7)] (8) "Professional fee" means any fee charged or billed by a 35 provider for professional medical services provided in a hospital-based 36 facility; and 37 [(8)] (9) "Provider" means an individual, entity, corporation or health 38 care provider, whether for profit or nonprofit, whose primary purpose 39 is to provide professional medical services. 40 (b) If a hospital or health system charges a facility fee utilizing a 41 current procedural terminology evaluation and management (CPT 42 E/M) code for outpatient services provided at a hospital-based facility 43 Raised Bill No. 5487 LCO No. 2638 3 of 11 where a professional fee is also expected to be charged, the hospital or 44 health system shall provide the patient with a written notice that 45 includes the following information: 46 (1) That the hospital-based facility is part of a hospital or health 47 system and that the hospital or health system charges a facility fee that 48 is in addition to and separate from the professional fee charged by the 49 provider; 50 (2) (A) The amount of the patient's potential financial liability, 51 including any facility fee likely to be charged, and, where professional 52 medical services are provided by an affiliated provider, any professional 53 fee likely to be charged, or, if the exact type and extent of the 54 professional medical services needed are not known or the terms of a 55 patient's health insurance coverage are not known with reasonable 56 certainty, an estimate of the patient's financial liability based on typical 57 or average charges for visits to the hospital-based facility, including the 58 facility fee, (B) a statement that the patient's actual financial liability will 59 depend on the professional medical services actually provided to the 60 patient, (C) an explanation that the patient may incur financial liability 61 that is greater than the patient would incur if the professional medical 62 services were not provided by a hospital-based facility, and (D) a 63 telephone number the patient may call for additional information 64 regarding such patient's potential financial liability, including an 65 estimate of the facility fee likely to be charged based on the scheduled 66 professional medical services; and 67 (3) That a patient covered by a health insurance policy should contact 68 the health insurer for additional information regarding the hospital's or 69 health system's charges and fees, including the patient's potential 70 financial liability, if any, for such charges and fees. 71 (c) If a hospital or health system charges a facility fee without 72 utilizing a current procedural terminology evaluation and management 73 (CPT E/M) code for outpatient services provided at a hospital-based 74 facility, located outside the hospital campus, the hospital or health 75 Raised Bill No. 5487 LCO No. 2638 4 of 11 system shall provide the patient with a written notice that includes the 76 following information: 77 (1) That the hospital-based facility is part of a hospital or health 78 system and that the hospital or health system charges a facility fee that 79 may be in addition to and separate from the professional fee charged by 80 a provider; 81 (2) (A) A statement that the patient's actual financial liability will 82 depend on the professional medical services actually provided to the 83 patient, (B) an explanation that the patient may incur financial liability 84 that is greater than the patient would incur if the hospital-based facility 85 was not hospital-based, and (C) a telephone number the patient may call 86 for additional information regarding such patient's potential financial 87 liability, including an estimate of the facility fee likely to be charged 88 based on the scheduled professional medical services; and 89 (3) That a patient covered by a health insurance policy should contact 90 the health insurer for additional information regarding the hospital's or 91 health system's charges and fees, including the patient's potential 92 financial liability, if any, for such charges and fees. 93 (d) [On and after January 1, 2016, each] Each initial billing statement 94 that includes a facility fee shall: (1) Clearly identify the fee as a facility 95 fee that is billed in addition to, or separately from, any professional fee 96 billed by the provider; (2) provide the corresponding Medicare facility 97 fee reimbursement rate for the same service as a comparison or, if there 98 is no corresponding Medicare facility fee for such service, (A) the 99 approximate amount Medicare would have paid the hospital for the 100 facility fee on the billing statement, or (B) the percentage of the hospital's 101 charges that Medicare would have paid the hospital for the facility fee; 102 (3) include a statement that the facility fee is intended to cover the 103 hospital's or health system's operational expenses; (4) inform the patient 104 that the patient's financial liability may have been less if the services had 105 been provided at a facility not owned or operated by the hospital or 106 health system; and (5) include written notice of the patient's right to 107 Raised Bill No. 5487 LCO No. 2638 5 of 11 request a reduction in the facility fee or any other portion of the bill and 108 a telephone number that the patient may use to request such a reduction 109 without regard to whether such patient qualifies for, or is likely to be 110 granted, any reduction. Not later than October 1, 2020, and annually 111 thereafter, each hospital, health system and hospital-based facility shall 112 submit to the Health Planning Unit of the Office of Health Strategy a 113 sample of a billing statement issued by such hospital, health system or 114 hospital-based facility that complies with the provisions of this 115 subsection and which represents the format of billing statements 116 received by patients. Such billing statement shall not contain patient 117 identifying information. 118 (e) The written notice described in subsections (b) to (d), inclusive, 119 and (h) to (j), inclusive, of this section shall be in plain language and in 120 a form that may be reasonably understood by a patient who does not 121 possess special knowledge regarding hospital or health system facility 122 fee charges. On and after October 1, 2020, such notices shall be printed 123 in at least the top fifteen languages spoken in the state, as determined 124 by statistics prepared by the United States Census Bureau, based on the 125 most recent decennial census. 126 (f) (1) For nonemergency care, if a patient's appointment is scheduled 127 to occur ten or more days after the appointment is made, such written 128 notice shall be sent to the patient by first class mail, encrypted electronic 129 mail or a secure patient Internet portal not less than three days after the 130 appointment is made. If an appointment is scheduled to occur less than 131 ten days after the appointment is made or if the patient arrives without 132 an appointment, such notice shall be hand-delivered to the patient when 133 the patient arrives at the hospital-based facility. 134 (2) For emergency care, such written notice shall be provided to the 135 patient as soon as practicable after the patient is stabilized in accordance 136 with the federal Emergency Medical Treatment and Active Labor Act, 137 42 USC 1395dd, as amended from time to time, or is determined not to 138 have an emergency medical condition and before the patient leaves the 139 hospital-based facility. If the patient is unconscious, under great duress 140 Raised Bill No. 5487 LCO No. 2638 6 of 11 or for any other reason unable to read the notice and understand and 141 act on his or her rights, the notice shall be provided to the patient's 142 representative as soon as practicable. 143 (g) Subsections (b) to (f), inclusive, and (l) of this section shall not 144 apply if a patient is insured by Medicare or Medicaid or is receiving 145 services under a workers' compensation plan established to provide 146 medical services pursuant to chapter 568. 147 (h) A hospital-based facility shall prominently display written notice 148 in locations that are readily accessible to and visible by patients, 149 including patient waiting or appointment check-in areas, stating: (1) 150 That the hospital-based facility is part of a hospital or health system, (2) 151 the name of the hospital or health system, and (3) that if the hospital-152 based facility charges a facility fee, the patient may incur a financial 153 liability greater than the patient would incur if the hospital-based 154 facility was not hospital-based. On and after October 1, 2020, each such 155 written notice shall be printed in at least the top fifteen languages 156 spoken in the state, as determined by statistics prepared by the United 157 States Census Bureau, based on the most recent decennial census. Not 158 later than October 1, 2020, and annually thereafter, each hospital-based 159 facility shall submit a copy of the written notice required by this 160 subsection to the Health Systems Planning Unit of the Office of Health 161 Strategy. 162 (i) A hospital-based facility shall clearly hold itself out to the public 163 and payers as being hospital-based, including, at a minimum, by stating 164 the name of the hospital or health system in its signage, marketing 165 materials, Internet web sites and stationery. 166 (j) A hospital-based facility shall, when scheduling services for which 167 a facility fee may be charged, inform the patient (1) that the hospital-168 based facility is part of a hospital or health system, (2) of the name of the 169 hospital or health system, (3) that the hospital or health system may 170 charge a facility fee in addition to and separate from the professional fee 171 charged by the provider, and (4) of the telephone number the patient 172 Raised Bill No. 5487 LCO No. 2638 7 of 11 may call for additional information regarding such patient's potential 173 financial liability. 174 (k) (1) [On and after January 1, 2016, if any transaction, as] If any 175 transaction described in subsection (c) of section 19a-486i, results in the 176 establishment of a hospital-based facility at which facility fees [will 177 likely] may be billed, the hospital or health system, that is the purchaser 178 in such transaction shall, not later than thirty days after such transaction, 179 provide written notice, by first class mail, of the transaction to each 180 patient served within the [previous] three years preceding the date of 181 the transaction by the health care facility that has been purchased as part 182 of such transaction. On and after January 1, 2021, such hospital or health 183 system shall, not later than thirty days after such transaction, provide 184 written notice by first class mail, or any other method that provides 185 individual notice, to each patient served within the three years 186 preceding the date of the transaction by the health care facility that has 187 been purchased as part of such transaction. 188 (2) Such notice shall include the following information: 189 (A) A statement that the health care facility is now a hospital-based 190 facility and is part of a hospital or health system, the health care facility's 191 full legal and business name and the date of such facility's acquisition 192 by a hospital or health system; 193 (B) The name, business address and phone number of the hospital or 194 health system that is the purchaser of the health care facility; 195 (C) A statement that the hospital-based facility bills, or is likely to bill, 196 patients a facility fee that may be in addition to, and separate from, any 197 professional fee billed by a health care provider at the hospital-based 198 facility; 199 (D) (i) A statement that the patient's actual financial liability will 200 depend on the professional medical services actually provided to the 201 patient, and (ii) an explanation that the patient may incur financial 202 liability that is greater than the patient would incur if the hospital-based 203 Raised Bill No. 5487 LCO No. 2638 8 of 11 facility were not a hospital-based facility; 204 (E) The estimated amount or range of amounts the hospital-based 205 facility may bill for a facility fee or an example of the average facility fee 206 billed at such hospital-based facility for the most common services 207 provided at such hospital-based facility; and 208 (F) A statement that, prior to seeking services at such hospital-based 209 facility, a patient covered by a health insurance policy should contact 210 the patient's health insurer for additional information regarding the 211 hospital-based facility fees, including the patient's potential financial 212 liability, if any, for such fees. 213 (3) A copy of the written notice provided to patients in accordance 214 with this subsection shall be filed with the Health Systems Planning 215 Unit of the Office of Health Strategy, established under section 19a-612. 216 Said unit shall post a link to such notice on its Internet web site. 217 (4) A hospital, health system or hospital-based facility shall not collect 218 a facility fee for services provided at a hospital-based facility that is 219 subject to the provisions of this subsection from the date of the 220 transaction until at least thirty days after the written notice required 221 pursuant to this subsection is mailed to the patient or a copy of such 222 notice is filed with the Health Systems Planning Unit, whichever is later. 223 A violation of this subsection shall be considered an unfair trade 224 practice pursuant to section 42-110b. 225 (5) Not later than July 1, 2021, and annually thereafter, each hospital-226 based facility that was the subject of a transaction, as described in 227 subsection (c) of section 19a-486i, during the preceding calendar year 228 shall report to the Health Systems Planning Unit the number of patients 229 served by such hospital-based facility in the preceding three years, the 230 number of patients notified in accordance with the provisions of this 231 subsection and the types of delivery methods used to notify such 232 patients, the number of patients that were notified by each delivery 233 method and the date or dates such notifications were sent. 234 Raised Bill No. 5487 LCO No. 2638 9 of 11 (l) Notwithstanding the provisions of this section, no hospital, health 235 system or hospital-based facility shall collect a facility fee for (1) 236 outpatient health care services that use a current procedural 237 terminology evaluation and management (CPT E/M) or assessment and 238 management (CPT A/M) code and are provided at a hospital-based 239 facility located off-site from a hospital campus, or (2) outpatient health 240 care services provided at a hospital-based facility located off-site from a 241 hospital campus, received by a patient who is uninsured of more than 242 the Medicare rate. Notwithstanding the provisions of this subsection, in 243 circumstances when an insurance contract that is in effect on July 1, 244 2016, provides reimbursement for facility fees prohibited under the 245 provisions of this section, a hospital or health system may continue to 246 collect reimbursement from the health insurer for such facility fees until 247 the date of expiration of such contract, except that on and after July 1, 248 2020, any amendment extending the expiration date of such contract 249 shall not extend the time a hospital or health system may continue to 250 collect such reimbursement. A violation of this subsection shall be 251 considered an unfair trade practice pursuant to chapter 735a. The 252 provisions of this subsection shall not apply to a freestanding 253 emergency department. As used in this subsection, "freestanding 254 emergency department" means a freestanding facility that (A) is 255 structurally separate and distinct from a hospital, (B) provides 256 emergency care, (C) is a department of a hospital licensed under chapter 257 368v, and (D) has been issued a certificate of need to operate as a 258 freestanding emergency department pursuant to chapter 368z. 259 (m) (1) Each hospital and health system shall report not later than July 260 1, 2016, and annually thereafter to the executive director of the Office of 261 Health Strategy, on a form prescribed by the executive director, 262 concerning facility fees charged or billed during the preceding calendar 263 year. Such report shall include (A) the name and [location] address of 264 each facility owned or operated by the hospital or health system that 265 provides services for which a facility fee is charged or billed, (B) the 266 number of patient visits at each such facility for which a facility fee was 267 charged or billed, (C) the number, total amount and range of allowable 268 Raised Bill No. 5487 LCO No. 2638 10 of 11 facility fees paid at each such facility [by Medicare, Medicaid or under 269 private insurance policies] disaggregated by payer mix, (D) for each 270 facility, the total amount of facility fees charged and the total amount of 271 revenue received by the hospital or health system derived from facility 272 fees, (E) the total amount of facility fees charged and the total amount of 273 revenue received by the hospital or health system from all facilities 274 derived from facility fees, (F) a description of the ten procedures or 275 services that generated the greatest amount of facility fee gross revenue, 276 disaggregated by current procedural terminology category (CPT) code 277 for each such procedure or service and, for each such procedure or 278 service, patient volume and the total amount of gross and net revenue 279 received by the hospital or health system derived from facility fees, and 280 (G) the top ten procedures or services for which facility fees are charged 281 based on patient volume and the gross and net revenue received by the 282 hospital or health system for each such procedure or service. For 283 purposes of this subsection, "facility" means a hospital-based facility 284 that is located outside a hospital campus. 285 (2) On and after July 1, 2022, and annually thereafter, each hospital 286 and health system shall include in the report required under subdivision 287 (1) of this subsection (A) the number of patients who contacted the 288 hospital or health system to request a reduction of a facility fee for the 289 preceding calendar year, disaggregated by payer mix, (B) the number of 290 such patients who received a reduction of a facility fee, disaggregated 291 by payer mix, (C) the total amount of facility fees charged to patients 292 who requested reductions of facility fees, disaggregated by payer mix, 293 and (D) the total amount of reduced facility fees charged to such 294 patients, disaggregated by payer mix. 295 [(2)] (3) The executive director shall publish the information reported 296 pursuant to subdivision (1) of this subsection, or post a link to such 297 information, on the Internet web site of the Office of Health Strategy. 298 This act shall take effect as follows and shall amend the following sections: Section 1 from passage 19a-508c Raised Bill No. 5487 LCO No. 2638 11 of 11 Statement of Purpose: To make various revisions to hospital or health system facility fees. [Proposed deletions are enclosed in brackets. Proposed additions are indicated by underline, except that when the entire text of a bill or resolution or a section of a bill or resolution is new, it is not underlined.]