Connecticut 2022 Regular Session

Connecticut House Bill HB05148 Latest Draft

Bill / Chaptered Version Filed 05/13/2022

                             
 
 
Substitute House Bill No. 5148 
 
Public Act No. 22-70 
 
 
AN ACT CONCERNING SELF -SERVICE STORAGE FACILITIES AND 
REVISIONS TO CERTAIN STATUTES CONCERNING CONSUMER 
PROTECTION. 
Be it enacted by the Senate and House of Representatives in General 
Assembly convened: 
 
Section 1. Section 42-159 of the general statutes is repealed and the 
following is substituted in lieu thereof (Effective July 1, 2022): 
As used in this chapter: 
(1) "Default" means failure to perform any obligation or duty 
imposed by a rental agreement or by this chapter. 
(2) "Last-known address" means a postal or electronic address 
provided by the occupant in the latest rental agreement or a postal or 
electronic address provided by the occupant in a subsequent written 
notice of a change of address. 
(3) "Occupant" means a person, or the sublessee, successor or 
assignee of a person, entitled to the use of a storage unit at a self-service 
storage facility under a rental agreement, to the exclusion of others. 
(4) "Owner" means the owner, operator, lessor or sublessor of a self-
service storage facility, an agent of such owner, operator, lessor or  Substitute House Bill No. 5148 
 
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sublessor or any other person authorized by such owner, operator, 
lessor or sublessor to manage the facility or receive rent from an 
occupant under a rental agreement. 
(5) "Personal property" means movable property not affixed to land 
and includes, but is not limited to, goods, merchandise, household items 
and motor vehicles. 
(6) "Rental agreement" means any written agreement or lease that 
establishes or modifies the terms, conditions, rules or any other 
provisions concerning the use and occupancy of a unit in a self-service 
storage facility. 
[(1)] (7) "Self-service storage facility" means any real property 
designed and used for the renting or leasing of individual self-contained 
units of storage space to occupants who are to have access to such units 
for storing and removing personal property only, and not for residential 
purposes. A self-service storage facility and an owner are not a 
warehouse, as defined in section 42a-7-102, except that if an owner 
issues a document of title, as defined in section 42a-1-201, for the 
personal property stored, the owner and the occupant are subject to the 
provisions of article 7 of the Uniform Commercial Code and the 
provisions of this chapter do not apply. 
[(2) "Owner" means the owner, operator, lessor, or sublessor of a self-
service storage facility, his or her agent, or any other person authorized 
by him or her to manage the facility or to receive rent from an occupant 
under a rental agreement. 
(3) "Occupant" means a person, or the sublessee, successor, or 
assignee of a person, entitled to the use of a storage unit at a self-service 
storage facility under a rental agreement, to the exclusion of others. 
(4) "Rental agreement" means any written agreement or lease that 
establishes or modifies the terms, conditions, rules or any other  Substitute House Bill No. 5148 
 
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provisions concerning the use and occupancy of a unit in a self-service 
storage facility. 
(5) "Personal property" means movable property not affixed to land 
and includes, but is not limited to, goods, merchandise, household items 
and motor vehicles. 
(6) "Last-known address" means a postal or electronic address 
provided by the occupant in the latest rental agreement or a postal or 
electronic address provided by the occupant in a subsequent written 
notice of a change of address. 
(7) "Default" means failure to perform any obligation or duty 
imposed by a rental agreement or by this chapter.] 
Sec. 2. Section 42-160 of the general statutes is repealed and the 
following is substituted in lieu thereof (Effective July 1, 2022): 
(a) The owner of a self-service storage facility shall have a lien upon 
all personal property located at such facility for (1) the amounts of any 
rent, labor or other valid charges incurred in relation to such personal 
property, [for] (2) any valid expenses incurred in the necessary 
preservation of such personal property, and [for] (3) any expenses 
reasonably incurred in the sale or other disposition of such personal 
property pursuant to law. Such lien attaches on the date of default by 
the occupant. Notwithstanding the provisions of section 42a-9-333, such 
lien shall not have priority over a lien or security interest which has 
attached or been perfected prior to such default. 
(b) If such personal property is a motor vehicle, the owner of a self-
service storage facility shall contact the Department of Motor Vehicles 
in such manner as the commissioner shall prescribe for the purposes of 
determining the existence and identity of any lienholder and the name 
and address of the owner of the motor vehicle, as shown in the records 
of the department. The owner of a self-storage facility shall send a  Substitute House Bill No. 5148 
 
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written notice to the Commissioner of Motor Vehicles stating (1) the 
vehicle identification number of such motor vehicle, (2) the date such 
motor vehicle was left with the owner of such storage facility, (3) the 
date of default by the occupant, (4) the amount for which a lien is 
claimed, (5) the registration thereof if any number plates are on the 
motor vehicle, and (6) the name of the vehicle's owner and the name of 
the occupant who defaulted, and shall enclose a fee of ten dollars. Such 
notice shall be placed on file by the Commissioner of Motor Vehicles 
and be open to public inspection. Within ten days of receipt of such 
information concerning any lienholder and the owner of such motor 
vehicle, as shown in said department's records, the owner of such self-
service storage facility shall send a written notice to any such lienholder 
and to the owner, if such owner is not the occupant, by postage paid 
registered or certified letter, return receipt requested, stating that such 
motor vehicle (A) is being held by such facility owner, and (B) has a lien 
attached pursuant to this chapter. Any sale of a motor vehicle under the 
provisions of this section shall be void unless the written notice to the 
commissioner required by this subsection has been given. 
(c) The Commissioner of Motor Vehicles shall adopt regulations, in 
accordance with the provisions of chapter 54, [(1)] to (1) specify the 
circumstances under which title to any motor vehicle abandoned at a 
self-storage facility may be transferred, and (2) [to] establish a procedure 
whereby the owner of a self-storage facility may obtain title to such 
motor vehicle. 
(d) If such personal property is a vessel, the owner of a self-service 
storage facility shall follow the requirements of sections 49-55 to 49-59, 
inclusive. 
(e) If such personal property is a motor vehicle, vessel or trailer, and 
any rent, labor or other valid charges incurred in relation to such 
personal property remains unpaid or unsatisfied for at least sixty days, 
the owner of a self-service storage facility may have such personal  Substitute House Bill No. 5148 
 
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property towed from the self-service storage facility by an insured 
tower. Any owner that complies with the provisions of this subsection 
need not comply with the provisions of subsections (b) to (d), inclusive, 
of this section. 
Sec. 3. Subsection (b) of section 42-161 of the general statutes is 
repealed and the following is substituted in lieu thereof (Effective July 1, 
2022): 
(b) The owner shall notify the occupant and any person who has filed 
in such occupant's name a valid security interest in such property with 
the Secretary of the State of [his or her] such owner's intention to satisfy 
the lien with a written notice which shall be delivered in person or sent 
by electronic mail or by registered or certified mail, [return receipt 
requested] with a unique tracking number assigned by the United States 
Postal Service, to the last-known address of the occupant. If the owner 
sends notice by electronic mail to the occupant, a statement shall be 
included in such electronic mail, indicating that opening of such 
electronic mail is acceptance of such notice by the occupant pursuant to 
this section. 
Sec. 4. Section 42-163 of the general statutes is repealed and the 
following is substituted in lieu thereof (Effective July 1, 2022): 
Any sale or other disposition of the personal property of the occupant 
shall conform to the terms of the notice as provided in section 42-162, as 
amended by this act, and shall be held (1) at the self-service storage 
facility, [or] (2) at the nearest suitable place convenient to where such 
personal property is stored or held, or (3) online.  
Sec. 5. Section 42-164 of the general statutes is repealed and the 
following is substituted in lieu thereof (Effective July 1, 2022): 
(a) After the expiration of the time given in the notice for the occupant 
to pay the amount due, if the owner wishes, [he] the owner may [place  Substitute House Bill No. 5148 
 
Public Act No. 22-70 	6 of 22 
 
an advertisement of] advertise the sale or other disposition of the 
personal property in [a] any print or online newspaper of [substantial] 
general circulation in the municipality where the self-service storage 
facility is located or on any publicly accessible, independent Internet 
web site that regularly conducts online auctions of personal property. 
Such advertisement shall be published at least [twice] once within a 
period not less than ten days preceding the date of such sale or other 
disposition. The advertisement shall include: (1) A description of the 
personal property subject to the lien according to the requirements of 
section 42-162, as amended by this act; (2) the name of the occupant, the 
address of the self-service storage facility, the unit number, if any, of the 
storage space where the personal property is located; and (3) the time, 
place and manner of the sale or other disposition. 
(b) Such sale or other disposition of the personal property shall not 
take place sooner than ten days after [the first] publication of the 
advertisement nor sixty days after the date of default. 
[(c) If there is no newspaper of substantial circulation in the 
municipality in which the self-service storage facility is located, the 
advertisement shall be posted at least ten days before the date of the sale 
or other disposition of the personal property in not less than six 
conspicuous places in the neighborhood where the self-service storage 
facility is located.] 
[(d)] (c) The proceeds of a sale under this section shall be allocated to 
pay the expenses of such sale, then to the holder of any lien or security 
interest having priority over that of such owner, then to the owner.  
Sec. 6. Subsection (g) of section 20-432 of the 2022 supplement to the 
general statutes, as amended by section 8 of public act 21-197, is 
repealed and the following is substituted in lieu thereof (Effective July 1, 
2022):  Substitute House Bill No. 5148 
 
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(g) Before the commissioner may issue any order directing payment 
out of the guaranty fund to an owner pursuant to [subsections] 
subsection (e) or (f) of this section, the commissioner shall first notify the 
contractor of the owner's application for an order directing payment out 
of the guaranty fund and of the contractor's right to a hearing to contest 
the disbursement in the event that the contractor has already paid the 
owner or is complying with a payment schedule in accordance with a 
court judgment, order or decree. Such notice shall be given to the 
contractor not later than fifteen days after receipt by the commissioner 
of the owner's application for an order directing payment out of the 
guaranty fund. If the contractor requests a hearing, in writing, by 
certified mail not later than fifteen days after receiving the notice from 
the commissioner, the commissioner shall grant such request and shall 
conduct a hearing in accordance with the provisions of chapter 54. If the 
commissioner does not receive a request by certified mail from the 
contractor for a hearing not later than fifteen days after the contractor's 
receipt of such notice, the commissioner shall determine that the owner 
has not been paid, and the commissioner shall issue an order directing 
payment out of the guaranty fund for the amount unpaid upon the 
judgment, order or decree for actual damages and costs taxed by the 
court against the contractor, exclusive of punitive damages, or for the 
amount unpaid upon the order of restitution. 
Sec. 7. Subsection (b) of section 20-691 of the 2022 supplement to the 
general statutes is repealed and the following is substituted in lieu 
thereof (Effective October 1, 2022): 
(b) (1) A person seeking registration as a locksmith shall apply to the 
commissioner on a form provided by the commissioner. The application 
shall include the applicant's name, residence address, business address, 
business telephone number, a question as to whether the applicant has 
been convicted of a felony in any state or jurisdiction, and such other 
information as the commissioner may require. The applicant shall  Substitute House Bill No. 5148 
 
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submit to a request by the commissioner for a state and national criminal 
history records check conducted in accordance with the provisions of 
section 29-17a. No registration shall be issued unless the commissioner 
has received the results of [a] such records check. In accordance with the 
provisions of section 46a-80 and after a hearing held pursuant to chapter 
54, the commissioner may revoke, refuse to issue or refuse to renew a 
registration when an applicant's criminal history records check reveals 
the applicant has been convicted of a crime of dishonesty, fraud, theft, 
assault, other violent offense or a crime related to the performance of 
locksmithing. 
(2) The application fee for registration as a locksmith and the biennial 
renewal fee for such registration shall be two hundred dollars. 
(3) The department shall establish and maintain a registry of 
locksmiths. The registry shall contain the names and addresses of 
registered locksmiths and such other information as the commissioner 
may require. Such registry shall be updated at least annually by the 
department, be made available to the public upon request and be 
published on the department's Internet web site. 
(4) No person shall engage in locksmithing, use the title locksmith or 
display or use any words, letters, figures, title, advertisement or other 
method to indicate said person is a locksmith unless such person has 
obtained a registration as provided in this section. 
(5) The following persons shall be exempt from registration as a 
locksmith, but only if the person performing the service does not hold 
himself or herself out to the public as a locksmith: (A) Persons employed 
by a state, municipality or other political subdivision, or by any agency 
or department of the government of the United States, acting in their 
official capacity; (B) automobile service dealers who service, install, 
repair or rebuild automobile locks; (C) retail merchants selling locks or 
similar security accessories or installing, programming, repairing,  Substitute House Bill No. 5148 
 
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maintaining, reprogramming, rebuilding or servicing electronic garage 
door devices; (D) members of the building trades who install or remove 
complete locks or locking devices in the course of residential or 
commercial new construction or remodeling; (E) employees of towing 
services [,] or repossessors, or [an] employees or representatives of 
automobile [club representative or employee opening] clubs, who open 
automotive locks in the normal course of [his or her] their business. The 
provisions of this section shall not prohibit an employee of a towing 
service from opening motor vehicles to enable a vehicle to be moved 
without towing, provided the towing service does not hold itself out to 
the public, by directory advertisement, through a sign at the facilities of 
the towing service or by any other form of advertisement, as a 
locksmith; (F) students in a course of study in locksmith programs 
approved by the department; (G) warranty services by a lock 
manufacturer or its employees on the manufacturer's own products; (H) 
maintenance employees of a property owner or property management 
companies at multifamily residential buildings, who service, install, 
repair or open locks for tenants; (I) persons employed as security 
personnel at schools or institutions of higher education who open locks 
while acting in the course of their employment; and (J) persons who 
service, install or repair electronic locks, access control devices or other 
similar locking devices that connect to an electronic security system, 
provided such persons maintain an electrical contractor or 
journeyperson licensed to perform such work as required pursuant to 
chapter 393. 
Sec. 8. Subsection (d) of section 21-71 of the 2022 supplement to the 
general statutes is repealed and the following is substituted in lieu 
thereof (Effective October 1, 2022): 
(d) The department may issue an order to any owner determined to 
be in violation of any provision of this chapter or any regulation issued 
under this section after an inspection of a mobile manufactured home  Substitute House Bill No. 5148 
 
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park, providing for the immediate discontinuance of the violation or 
timely remediation of such violation. Any owner of a mobile 
manufactured home park who fails to comply with any orders 
contained in a notice of violation resulting from a reinspection of such 
park not later than thirty days after [of] issuance of such notice, 
including confirmation of active licensure, shall be fined five hundred 
dollars per violation and shall follow the procedures specified in section 
51-164n. 
Sec. 9. Subdivision (21) of section 21a-420 of the 2022 supplement to 
the general statutes is repealed and the following is substituted in lieu 
thereof (Effective October 1, 2022): 
(21) "Equity" and "equitable" means efforts, regulations, policies, 
programs, standards, processes and any other functions of government 
or principles of law and governance intended to: (A) Identify and 
remedy past and present patterns of discrimination and disparities of 
race, ethnicity, gender and sexual orientation; (B) ensure that such 
patterns of discrimination and disparities, whether intentional or 
unintentional, are neither reinforced nor perpetuated; and (C) prevent 
the emergence and persistence of foreseeable future patterns of 
discrimination or disparities of race, ethnicity, gender [,] and sexual 
orientation; 
Sec. 10. Subsection (e) of section 21a-420z of the 2022 supplement to 
the general statutes is repealed and the following is substituted in lieu 
thereof (Effective October 1, 2022): 
(e) The commissioner shall adopt regulations, in accordance with 
chapter 54, to implement the provisions of RERACA. Notwithstanding 
the requirements of sections 4-168 to 4-172, inclusive, in order to 
effectuate the purposes of RERACA and protect public health and 
safety, prior to adopting such regulations the commissioner shall issue 
policies and procedures to implement the provisions of this section that  Substitute House Bill No. 5148 
 
Public Act No. 22-70 	11 of 22 
 
shall have the force and effect of law. The commissioner shall post all 
policies and procedures on the department's Internet web site, and 
submit such policies and procedures to the Secretary of the State for 
posting on the eRegulations System, at least fifteen days prior to the 
effective date of any policy or procedure. Any such policy or procedure 
shall no longer be effective upon the earlier of either adoption of such 
policy or procedure as a final regulation under section 4-172 or forty-
eight months from July 1, 2021, if such final regulations have not been 
submitted to the legislative regulation review committee for 
consideration under section 4-170. The commissioner shall issue policies 
and procedures, and thereafter adopt final regulations, requiring that: 
(1) The delivery service and transporter meet certain security 
requirements related to the storage, handling and transport of cannabis, 
the vehicles employed, the conduct of employees and agents, and the 
documentation that shall be maintained by the delivery service, 
transporter and its drivers; (2) a delivery service that delivers cannabis 
to consumers maintain an online interface that verifies the age of 
consumers ordering cannabis for delivery and meets certain 
specifications and data security standards; and (3) a delivery service that 
delivers cannabis to consumers, qualifying patients or caregivers, and 
all employees and agents of such licensee, to verify the identity of the 
qualifying patient, caregiver or consumer and the age of the consumer 
upon delivery of cannabis to the end consumer, qualifying patient [,] or 
caregiver, in a manner acceptable to the commissioner. The individual 
placing the cannabis order shall be the individual accepting delivery of 
the cannabis except, in the case of a qualifying patient, the individual 
accepting the delivery may be the caregiver of such qualifying patient. 
Sec. 11. Subsection (b) of section 29-143b of the 2022 supplement to 
the general statutes is repealed and the following is substituted in lieu 
thereof (Effective October 1, 2022): 
(b) Nothing in section 29-133 or 29-136 shall be construed to preclude  Substitute House Bill No. 5148 
 
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the hiring of certified lifeguards under the age of eighteen to oversee 
aquatic rides and devices such as pools, water slides, lazy rivers [,] or 
interactive aquatic play devices, provided an adult of at least eighteen 
years of age who is trained in normal operating and emergency 
procedures supervises the area containing such aquatic rides or devices. 
Sec. 12. Subsection (a) of section 30-37f of the 2022 supplement to the 
general statutes is repealed and the following is substituted in lieu 
thereof (Effective October 1, 2022): 
(a) Notwithstanding the provisions of any general statute or 
regulation to the contrary, (1) the state of Connecticut, as owner or lessor 
of premises at Bradley International Airport, shall be permitted to enter 
into an arrangement with any concessionaire or lessee holding a permit 
or permits at Bradley International Airport, and receive payments from 
such concessionaire or lessee, without regard to the level or percentage 
of gross receipts from the gross sales of alcoholic liquor by such 
concessionaire or lessee; (2) any person may be a permittee for more 
than one cafe permit issued pursuant to subsection (d) of section 30-22a; 
and (3) any area subject to a permit in Bradley International Airport that 
is contiguous to or within any concourse area shall not be required to 
provide a single point of egress or ingress or to effectively separate the 
bar area or any dining area from the concourse area by means of 
partitions, fences [,] or doors, provided that a permittee of such area may 
be required by the Department of Consumer Protection to provide a 
barrier to separate the back bar area from the concourse area to prevent 
public access to the portion of the back bar area from which liquor is 
dispensed, if physically practicable. 
Sec. 13. Subsection (b) of section 30-48 of the 2022 supplement to the 
general statutes is repealed and the following is substituted in lieu 
thereof (Effective October 1, 2022): 
(b) No permittee or backer thereof and no employee or agent of such  Substitute House Bill No. 5148 
 
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permittee or backer shall borrow money or receive credit in any form 
for a period in excess of thirty days, directly or indirectly, from any 
manufacturer permittee, or backer thereof, or from any wholesaler 
permittee, or backer thereof, of alcoholic liquor or from any member of 
the family of such manufacturer permittee or backer thereof or from any 
stockholder in a corporation manufacturing or wholesaling such liquor, 
and no manufacturer permittee or backer thereof or wholesaler 
permittee or backer thereof or member of the family of either of such 
permittees or of any such backer, and no stockholder of a corporation 
manufacturing or wholesaling such liquor shall lend money or 
otherwise extend credit, directly or indirectly, to any such permittee or 
backer thereof or to the employee or agent of any such permittee or 
backer. A wholesaler permittee or backer, or a manufacturer permittee 
or backer, that has not received payment in full from a retailer permittee 
or backer within thirty days after the date such credit was extended to 
such retailer or backer or to an employee or agent of any such retailer or 
backer, shall give a written notice of obligation to such retailer within 
the five days following the expiration of the thirty-day period of credit. 
The notice of obligation shall state: The amount due; the date credit was 
extended; the date the thirty-day period ended; [,] and that the retailer 
is in violation of this section. A retailer who disputes the accuracy of the 
"notice of obligation" shall, within the ten days following the expiration 
of the thirty-day period of credit, give a written response to notice of 
obligation to the department and give a copy to the wholesaler or 
manufacturer who sent the notice. The response shall state the retailer's 
basis for dispute and the amount, if any, admitted to be owed for more 
than thirty days; the copy forwarded to the wholesaler or manufacturer 
shall be accompanied by the amount admitted to be due, if any, and 
such payment shall be made and received without prejudice to the 
rights of either party in any civil action. Upon receipt of the retailer's 
response, the chairman of the commission or such chairman's designee 
shall conduct an informal hearing with the parties being given equal 
opportunity to appear and be heard. If the chairman or such chairman's  Substitute House Bill No. 5148 
 
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designee determines that the notice of obligation is accurate, the 
department shall forthwith issue an order directing the wholesaler or 
manufacturer to promptly give all manufacturers and wholesalers 
engaged in the business of selling alcoholic liquor to retailers in this 
state, a "notice of delinquency". The notice of delinquency shall identify 
the delinquent retailer, and state the amount due and the date of the 
expiration of the thirty-day credit period. No wholesaler or 
manufacturer receiving a notice of delinquency shall extend credit by 
the sale of alcoholic liquor or otherwise to such delinquent retailer until 
after the manufacturer or wholesaler has received a "notice of 
satisfaction" from the sender of the notice of delinquency. If the 
chairman or such chairman's designee determines that the notice of 
obligation is inaccurate, the department shall forthwith issue an order 
prohibiting a notice of delinquency. The party for whom the 
determination by the chairman or such chairman's designee was 
adverse, shall promptly pay to the department a part of the cost of the 
proceedings as determined by the chairman or such chairman's 
designee, which shall not be less than fifty dollars. The department may 
suspend or revoke the permit of any permittee who, in bad faith, gives 
an incorrect notice of obligation, an incorrect response to notice of 
obligation, or an unauthorized notice of delinquency. If the department 
does not receive a response to the notice of obligation within such ten-
day period, the delinquency shall be deemed to be admitted and the 
wholesaler or manufacturer who sent the notice of obligation shall, 
within the three days following the expiration of such ten-day period, 
give a notice of delinquency to the department and to all wholesalers 
and manufacturers engaged in the business of selling alcoholic liquor to 
retailers in this state. A notice of delinquency identifying a retailer who 
does not file a response within such ten-day period shall have the same 
effect as a notice of delinquency given by order of the chairman or such 
chairman's designee. A wholesaler permittee or manufacturer permittee 
that has given a notice of delinquency and that receives full payment for 
the credit extended, shall, within three days after the date of full  Substitute House Bill No. 5148 
 
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payment, give a notice of satisfaction to the department and to all 
wholesalers and manufacturers to whom a notice of delinquency was 
sent. The prohibition against extension of credit to such retailer shall be 
void upon such full payment. The department may revoke or suspend 
any permit for a violation of this section. An appeal from an order of 
revocation or suspension issued in accordance with this section may be 
taken in accordance with section 30-60. 
Sec. 14. Section 42-179 of the 2022 supplement to the general statutes 
is repealed and the following is substituted in lieu thereof (Effective 
October 1, 2022): 
(a) As used in this chapter: 
(1) "Consumer" means the purchaser, other than for purposes of 
resale, of a motor vehicle, a lessee of a motor vehicle, any person to 
whom such motor vehicle is transferred during the duration of an 
express warranty applicable to such motor vehicle, and any person 
entitled by the terms of such warranty to enforce the obligations of the 
warranty; and 
(2) ["motor vehicle"] "Motor vehicle" means a passenger motor 
vehicle, a passenger and commercial motor vehicle or a motorcycle, as 
defined in section 14-1, which is sold or leased in this state. 
(b) If a new motor vehicle does not conform to all applicable express 
warranties, and the consumer reports the nonconformity to the 
manufacturer, its agent or its authorized dealer during the period of two 
years following the date of original delivery of the motor vehicle to a 
consumer or during the period of the first twenty-four thousand miles 
of operation, whichever period ends first, the manufacturer, its agent or 
its authorized dealer shall make such repairs as are necessary to 
conform the vehicle to such express warranties, notwithstanding the 
fact that such repairs are made after the expiration of the applicable  Substitute House Bill No. 5148 
 
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period. 
(c) No consumer shall be required to notify the manufacturer of a 
claim under this section and sections 42-181 to 42-184, inclusive, unless 
the manufacturer has clearly and conspicuously disclosed to the 
consumer, in the warranty or owner's manual, that written notification 
of the nonconformity is required before the consumer may be eligible 
for a refund or replacement of the vehicle. The manufacturer shall 
include with the warranty or owner's manual the name and address to 
which the consumer shall send such written notification. 
(d) (1) If the manufacturer or its agents or authorized dealers are 
unable to conform the motor vehicle to any applicable express warranty 
by repairing or correcting any defect or condition which substantially 
impairs the use, safety or value of the motor vehicle to the consumer 
after a reasonable number of attempts, the manufacturer shall replace 
the motor vehicle with a new motor vehicle acceptable to the consumer, 
or accept return of the vehicle from the consumer and refund to the 
consumer, lessor and lienholder, if any, as their interests may appear, 
the following: [(1)] (A) The full contract price, including, but not limited 
to, charges for undercoating, dealer preparation and transportation and 
installed options; [, (2)] (B) all collateral charges, including but not 
limited to, sales tax, license and registration fees, and similar 
government charges; [, (3)] (C) all finance charges incurred by the 
consumer after he first reports the nonconformity to the manufacturer, 
agent or dealer and during any subsequent period when the vehicle is 
out of service by reason of repair; [,] and [(4)] (D) all incidental damages, 
if applicable, less a reasonable allowance for the consumer's use of the 
vehicle. [Incidental] 
(2) For the purposes of this subsection, incidental damages include, 
but are not limited to, compensation for any commercially reasonable 
charges or expenses with respect to: (A) Inspection, receipt, 
transportation, care or custody of the motor vehicle; [,] (B) covering,  Substitute House Bill No. 5148 
 
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returning or disposing of the motor vehicle; [,] (C) reasonable efforts to 
minimize or avoid the consequences of financial default related to the 
motor vehicle; [,] and (D) effectuating other remedies after a defect or 
condition that substantially impaired the motor vehicle has been 
reported to a dealership or manufacturer. 
(3) No authorized dealer shall be held liable by the manufacturer for 
any refunds or vehicle replacements in the absence of evidence 
indicating that dealership repairs have been carried out in a manner 
inconsistent with the manufacturers' instructions. Refunds or 
replacements shall be made to the consumer, lessor and lienholder if 
any, as their interests may appear. A reasonable allowance for use shall 
be that amount obtained by multiplying the total contract price of the 
vehicle by a fraction having as its denominator one hundred twenty 
thousand and having as its numerator the number of miles that the 
vehicle traveled prior to the manufacturer's acceptance of its return.  
(4) It shall be an affirmative defense to any claim under this section 
[(i) that an] that: (A) An alleged nonconformity does not substantially 
impair such use, safety or value; [, or (ii) that] or (B) a nonconformity is 
the result of abuse, neglect or unauthorized modifications or alterations 
of a motor vehicle by a consumer. 
(e) (1) It shall be presumed that a reasonable number of attempts have 
been undertaken to conform a motor vehicle to the applicable express 
warranties, if: [(1) the] (A) The same nonconformity has been subject to 
repair four or more times by the manufacturer or its agents or 
authorized dealers during the period of two years following the date of 
original delivery of the motor vehicle to a consumer or during the period 
of the first twenty-four thousand miles of operation, whichever period 
ends first, but such nonconformity continues to exist; [,] or [(2)] (B) the 
vehicle is out of service by reason of repair for a cumulative total of 
thirty or more calendar days during the applicable period, determined 
pursuant to [subdivision (1) of this subsection.] Such subparagraph (A)  Substitute House Bill No. 5148 
 
Public Act No. 22-70 	18 of 22 
 
of this subdivision.  
(2) The two-year period and [such] thirty-day period set forth in 
subdivision (1) of this subsection shall be extended by any period of 
time during which repair services are not available to the consumer 
because of a war, invasion, strike or fire, flood or other natural disaster.  
(3) No claim shall be made under this section unless at least one 
attempt to repair a nonconformity has been made by the manufacturer 
or its agent or an authorized dealer or unless such manufacturer, its 
agent or an authorized dealer has refused to attempt to repair such 
nonconformity. 
(f) If a motor vehicle has a nonconformity which results in a condition 
which is likely to cause death or serious bodily injury if the vehicle is 
driven, it shall be presumed that a reasonable number of attempts have 
been undertaken to conform such vehicle to the applicable express 
warranties if the nonconformity has been subject to repair at least twice 
by the manufacturer or its agents or authorized dealers within the 
express warranty term or during the period of one year following the 
date of the original delivery of the motor vehicle to a consumer, 
whichever period ends first, but such nonconformity continues to exist. 
The term of an express warranty and such one-year period shall be 
extended by any period of time during which repair services are not 
available to the consumer because of war, invasion, strike or fire, flood 
or other natural disaster. 
(g) (1) No motor vehicle which is returned to any person pursuant to 
any provision of this chapter or in settlement of any dispute related to 
any complaint made under the provisions of this chapter and which 
requires replacement or refund shall be resold, transferred or leased in 
the state without clear and conspicuous written disclosure of the fact 
that such motor vehicle was so returned prior to resale or lease. Such 
disclosure shall be affixed to the motor vehicle and shall be included in  Substitute House Bill No. 5148 
 
Public Act No. 22-70 	19 of 22 
 
any contract for sale or lease. The Commissioner of Motor Vehicles shall, 
by regulations adopted in accordance with the provisions of chapter 54, 
prescribe the form and content of any such disclosure statement and 
establish provisions by which the commissioner may remove such 
written disclosure after such time as the commissioner may determine 
that such motor vehicle is no longer defective. 
(2) For any motor vehicle subject to a complaint made under the 
provisions of this chapter, if a manufacturer accepts the return of a 
motor vehicle or compensates any person who accepts the return of a 
motor vehicle, whether the return is pursuant to an arbitration award or 
settlement, such manufacturer shall stamp the word s 
"MANUFACTURER BUYBACK -LEMON" clearly and conspicuously 
on the face of the original title in letters at least one-quarter inch high 
and, not later than thirty days after receipt of the title, shall submit a 
copy of the stamped title to the Department of Motor Vehicles. The 
Department of Motor Vehicles shall maintain a listing of such buyback 
vehicles and in the case of any request for a title for a buyback vehicle, 
shall cause the words "MANUFACTURER BUYBACK -LEMON" to 
appear clearly and conspicuously on the face of the new title in letters 
which are at least one-quarter inch high. Any person who applies for a 
title shall disclose to the department the fact that such vehicle was 
returned as set forth in this subsection. 
(3) If a manufacturer accepts the return of a motor vehicle from a 
consumer due to a nonconformity or defect, in exchange for a refund or 
a replacement vehicle, whether as a result of an administrative or 
judicial determination, an arbitration proceeding or a voluntary 
settlement, the manufacturer shall notify the Department of Motor 
Vehicles and shall provide the department with all relevant information, 
including the year, make, model, vehicle identification number and 
prior title number of the vehicle. Such manufacturer shall stamp the 
words "MANUFACTURER BUYBACK -LEMON" clearly and  Substitute House Bill No. 5148 
 
Public Act No. 22-70 	20 of 22 
 
conspicuously on the face of the original title in letters at least one-
quarter-inch high, and, not later than thirty days after receipt of the title, 
shall submit a copy of the stamped title to the Department of Motor 
Vehicles. The Commissioner of Motor Vehicles shall adopt regulations 
in accordance with chapter 54 specifying the format and time period in 
which such information shall be provided and the nature of any 
additional information which the commissioner may require. 
(4) The provisions of this subsection shall apply to motor vehicles 
originally returned in another state from a consumer due to a 
nonconformity or defect in exchange for a refund or replacement vehicle 
and which a lessor or transferor with actual knowledge subsequently 
sells, transfers or leases in this state. 
(5) If a manufacturer fails to stamp a title as required by this 
subsection within thirty days of receipt of the title, the Department of 
Consumer Protection may impose a fine not to exceed ten thousand 
dollars on the manufacturer. Any such fine shall be deposited into the 
new automobile warranties account established pursuant to section 42-
190. A manufacturer that is aggrieved by a fine imposed pursuant to this 
subsection may, within ten days of receipt of written notice of such fine 
from the department, request, in writing, a hearing. The department 
shall, upon the receipt of all documentation necessary to evaluate the 
request, determine whether circumstances beyond the manufacturer's 
control prevented performance, and may conduct a hearing pursuant to 
chapter 54, if appropriate. 
(h) All express and implied warranties arising from the sale of a new 
motor vehicle shall be subject to the provisions of part 3 of article 2 of 
title 42a. 
(i) Nothing in this section shall in any way limit the rights or remedies 
which are otherwise available to a consumer under any other law.  Substitute House Bill No. 5148 
 
Public Act No. 22-70 	21 of 22 
 
(j) If a manufacturer has established an informal dispute settlement 
procedure which is certified by the Attorney General as complying in 
all respects with the provisions of Title 16 Code of Federal Regulations 
Part 703, as in effect on October 1, 1982, and with the provisions of 
subsection (b) of section 42-182, the provisions of subsection (d) of this 
section concerning refunds or replacement shall not apply to any 
consumer who has not first resorted to such procedure. 
(k) The Commissioner of Consumer Protection may adopt 
regulations, in accordance with the provisions of chapter 54, to 
implement the provisions of this section. 
Sec. 15. Section 42-162 of the general statutes is repealed and the 
following is substituted in lieu thereof (Effective July 1, 2022): 
The notice required by section 42-161, as amended by this act, shall 
contain the following information in plain language and a simple 
format: (1) An itemized statement of the owner's claim showing the 
amount due at the time of the notice and the date the amount became 
due; (2) a description of the personal property subject to the lien 
sufficient to permit its identification, except that any container including 
but not limited to a trunk, valise or box that is locked, fastened, sealed, 
or tied in a manner which hinders immediate access to its contents may 
be described as such without describing its contents; (3) a notice of 
denial of access to the personal property by the occupant if such denial 
is permitted under the terms of the rental agreement, such notice to 
provide the name, street address and telephone number of the owner 
whom the occupant may contact; (4) a demand for payment within a 
conspicuously specified time not less than fourteen days after delivery 
of the notice; and (5) a conspicuous statement that unless the amount 
due is paid within the sixty days after default the owner will advertise 
the personal property for sale or disposition and will sell or otherwise 
dispose of such personal property, the date, time and place of such sale 
or disposition to be specified in the notice.   Substitute House Bill No. 5148 
 
Public Act No. 22-70 	22 of 22 
 
Sec. 16. Subsection (a) of section 1-2b of the general statutes is 
repealed and the following is substituted in lieu thereof (Effective July 1, 
2022): 
(a) For purposes of sections 1-100oo, 1-206, 2-71r, 4-176, 4-180, 4-183, 
4a-52a, 4a-60q, 4a-63, 4a-100, 4e-34, 4e-35, 7-65, 7-148w, 7-247a, 7-473c, 
7-478e, 8-3b, 8-3i, 8-7d, 8-26b, 8-169r, 8-293, 9-388, 9-608, 9-623, 10a-22c, 
10a-22i, 10a-34a, 10a-109n, 12-35, 12-157, 12-242ii, 12-242jj, 13a-80, 13a-
123, 15-11a, 16-41, 16-50c, 16-50d, 17a-103b, 19a-87, 19a-87c, 19a-209c, 
19a-332e, 19a-343a, 19a-486a, 19a-486c, 19a-486d, 19a-497, 19a-507b, 20-
205a, 20-325a, 21-63, 21-80, 22-7, 22a-6b, 22a-6u, 22a-30, 22a-42d, 22a-42f, 
22a-66d, 22a-137, 22a-178, 22a-225, 22a-228, 22a-250, 22a-354p, 22a-354s, 
22a-354t, 22a-361, 22a-371, 22a-401, 22a-403, 22a-433, 22a-436, 22a-449f, 
22a-449l, 22a-449n, 22a-504, 22a-626, 23-46, 23-65j, 23-651, 23-65p, 25-32, 
25-32e, 25-331, 25-34, 25-204, 25-234, 29-108d, 31-57c, 31-57d, 31-355, 32-
613, 33-663, 33-929, 33-1053, 33-1219, 34-521, 35-42, 36a-50, 36a-51, 36a-
52, 36a-53, 36a-82, 36a-184, 36a-493, 36b-62, 36b-72, 38-323a, 38a-344, 
38a-676, 38a-724, 38a-788, 42-158j, [42-161,] 42-181, 42-182, 42-186, 42-
271, 45a-716, 46b-115w, 46b-128, 47-42d, 47-74f, 47-88b, 47-236, 47-284, 
47a-11b, 47a-11d, 47a-13a, 47a-14h, 47a-56b, 49-2, 49-4a, 49-8, 49-8a, 49-
10b, 49-31b, 49-51, 49-70, 51-90e, 52-57, 52-59b, 52-63, 52-64, 52-195c, 52-
350e, 52-351b, 52-361a, 52-362, 52-565a, 52-605, 52-606, 53-401, 53a-128, 
53a-128d, 53a-207 and 54-82c and chapter 965, any reference to certified 
mail, return receipt requested, shall include mail, electronic, and digital 
methods of receiving the return receipt, including all methods of 
receiving the return receipt identified by the Mailing Standards of the 
United States Postal Service in Chapter 500 of the Domestic Mail Manual 
or any subsequent corresponding document of the United States Postal 
Service.