LCO \\PRDFS1\HCOUSERS\BARRYJN\WS\2023HB-06740-R02- HB.docx 1 of 9 General Assembly Substitute Bill No. 6740 January Session, 2023 AN ACT CONCERNING HOSPITAL FINANCIAL POLICIES. Be it enacted by the Senate and House of Representatives in General Assembly convened: Section 1. Section 19a-673b of the general statutes is repealed and the 1 following is substituted in lieu thereof (Effective October 1, 2023): 2 (a) As used in this section: 3 (1) "Affiliated with" means (A) employed by a hospital or health 4 system, (B) under a professional services agreement with a hospital or 5 health system that permits such hospital or health system to bill on 6 behalf of such entity, or (C) a clinical faculty member of a medical 7 school, as defined in section 33-182aa, who is affiliated with a hospital 8 or health system in a manner that permits such hospital or health system 9 to bill on behalf of such clinical faculty member. 10 (2) "Owned by" means owned by a hospital or health system when 11 billed under the hospital's tax identification number. 12 (3) "Hospital financial assistance" means any program administered 13 by a hospital that reduces, in whole or in part, a patient's liability for the 14 cost of providing services, as defined in section 19a-673. 15 (b) No hospital, as defined in section 19a-490, or entity that is owned 16 Substitute Bill No. 6740 LCO {\\PRDFS1\HCOUSERS\BARRYJN\WS\2023HB-06740- R02-HB.docx } 2 of 9 by or affiliated with such hospital shall refer to a collection agent, as 17 defined in section 19a-509b, as amended by this act, or initiate an action 18 against an individual patient or such patient's estate to collect fees 19 arising from health care provided at a hospital or entity that is owned 20 by or affiliated with such hospital on or after October 1, 2003, unless the 21 hospital or entity that is owned by or affiliated with such hospital has 22 determined that such individual patient is an uninsured patient, as 23 defined in section 19a-673, who is ineligible for the hospital bed fund or 24 hospital financial assistance. 25 (c) On or after October 1, 2022, no hospital or entity that is owned by 26 or affiliated with such hospital, as defined in section 19a-490, and no 27 collection agent, as defined in section 19a-509b, as amended by this act, 28 that receives a referral from a hospital or entity that is owned by or 29 affiliated with such hospital, shall: 30 (1) Report an individual patient to a credit rating agency, as defined 31 in section 36a-695, for a period of one year beginning on the date that 32 such patient first receives a bill for health care provided by the hospital 33 or entity that is owned by or affiliated with such hospital to such patient 34 on or after October 1, 2022; 35 (2) Initiate an action to foreclose a lien on an individual patient's 36 primary residence if the lien was filed to secure payment for health care 37 provided by the hospital or entity that is owned by or affiliated with 38 such hospital to such patient on or after October 1, 2022; or 39 (3) Apply to a court for an execution against an individual patient's 40 wages pursuant to section 52-361a, or otherwise seek to garnish such 41 patient's wages, to collect payment for health care provided by the 42 hospital or entity that is owned by or affiliated with such hospital to 43 such patient on or after October 1, 2022, if such patient is eligible for the 44 hospital bed fund. 45 (d) Nothing in subsection (b) or (c) of this section shall affect the 46 ability of a hospital or entity that is owned by or affiliated with such 47 Substitute Bill No. 6740 LCO {\\PRDFS1\HCOUSERS\BARRYJN\WS\2023HB-06740- R02-HB.docx } 3 of 9 hospital to initiate an action against an individual patient or such 48 patient's estate to collect coinsurance, deductibles or fees arising from 49 health care provided at a hospital or entity that is owned by or affiliated 50 with such hospital where such coinsurance, deductibles or fees may be 51 eligible for reimbursement through awards, settlements or judgments 52 arising from claims, suits or proceedings. In addition, nothing in said 53 subsections shall affect the ability of a hospital or entity that is owned 54 by or affiliated with such hospital to initiate an action against an 55 individual patient or such patient's estate where payment or 56 reimbursement has been made, or likely is to be made, directly to the 57 patient. 58 Sec. 2. (NEW) (Effective October 1, 2023) (a) As used in this section, (1) 59 "hospital" has the same meaning as provided in section 19a-490 of the 60 general statutes; and (2) "hospital financial assistance" means any 61 program administered by a hospital that reduces, in whole or in part, a 62 patient's liability for the cost of providing services, as defined in section 63 19a-673 of the general statutes. 64 (b) On and after October 1, 2023, each hospital shall provide hospital 65 financial assistance to any patient, regardless of such patient's 66 immigration status, who is enrolled in (1) the federal Supplemental 67 Nutrition Assistance Program, or (2) the federal Special Supplemental 68 Food Program for Women, Infants and Children, provided such 69 hospital has verified that the patient's household income does not 70 exceed two hundred fifty per cent of the federal poverty level, without 71 an asset limit, using software that conforms to industry standards 72 concerning electronic income verification. Such hospital shall not 73 require the patient to apply for the Connecticut medical assistance 74 program, Medicare, other government-funded coverage or insurance 75 through the Connecticut Health Insurance Exchange prior to providing 76 hospital financial assistance, unless the hospital has a reasonable basis 77 to believe that the patient will qualify for one or more of such programs. 78 (c) If a hospital provides hospital financial assistance to a patient 79 pursuant to subsection (b) of this section, such financial assistance shall 80 Substitute Bill No. 6740 LCO {\\PRDFS1\HCOUSERS\BARRYJN\WS\2023HB-06740- R02-HB.docx } 4 of 9 cover all of the services and supplies that are medically necessary for 81 the patient. 82 (d) Not later than January 1, 2024, the Health Systems Planning Unit 83 of the Office of Health Strategy shall develop, in consultation with an 84 association of hospitals in the state, a uniform application for hospital 85 financial assistance and make such application available on the unit's 86 Internet web site. Each hospital shall accept such application when filed 87 by a patient seeking hospital financial assistance pursuant to subsection 88 (b) of this section. The Health Systems Planning Unit of the Office of 89 Health Strategy may periodically revise such application, as deemed 90 necessary by the executive director of said unit. Not later than ninety 91 days after the unit posts such application on its Internet web site, each 92 hospital shall make such form available in the hospital's patient 93 admissions office, emergency department, social services department 94 and patient accounts or billing office. Each hospital shall include (1) the 95 link to the Internet web site where such form is posted on all billing 96 statements issued by the hospital, and (2) a paper copy of such form in 97 hospital discharge paperwork provided to each patient. If a hospital 98 reasonably believes, during the admissions process or its review of the 99 financial resources of a patient, that the patient may have insufficient 100 funds to pay for any portion of the patient's hospitalization that is not 101 covered by the patient's insurance, the hospital shall provide such form 102 to the patient. Each hospital shall require each of its collection agents to 103 include such form in each bill and collection notice the collection agent 104 sends to a patient. 105 (e) The Attorney General may investigate the facts and circumstances 106 concerning any alleged violation of this section and, in connection with 107 such investigation, issue subpoenas and written interrogatories in the 108 same manner and to the same extent as provided in section 35-42 of the 109 general statutes. 110 Sec. 3. Section 19a-649 of the general statutes is repealed and the 111 following is substituted in lieu thereof (Effective October 1, 2023): 112 Substitute Bill No. 6740 LCO {\\PRDFS1\HCOUSERS\BARRYJN\WS\2023HB-06740- R02-HB.docx } 5 of 9 (a) The unit shall review annually the level of uncompensated care 113 provided by each hospital to the indigent. Each hospital shall file 114 annually with the unit its policies regarding the provision of charity care 115 and [reduced cost services to the indigent] hospital financial assistance, 116 as defined in section 2 of this act, excluding medical assistance 117 recipients, and its debt collection practices. A hospital shall file its 118 audited financial statements not later than February twenty-eighth, [of 119 each year] annually, except a health system, as defined in section 19a-120 508c, may file one such statement that includes the audited financial 121 statements for each hospital within the health system. Not later than 122 March thirty-first, [of each year] annually, the hospital shall file a 123 verification of the hospital's net revenue for the most recently completed 124 fiscal year in a format prescribed by the unit. 125 (b) Each hospital shall annually report, along with data submitted 126 pursuant to subsection (a) of this section, (1) the number of applicants 127 for charity care and [reduced cost services, (2)] hospital financial 128 assistance, (2) the number of patients requesting or reasonably believed 129 to have a need for hospital financial assistance pursuant to section 2 of 130 this act, (3) the number of approved applicants [, and (3)] for charity care 131 and hospital financial assistance, (4) the total and average charges and 132 costs of the amount of charity care and [reduced cost services provided] 133 hospital financial assistance provided, (5) the number of patients a 134 hospital directly assisted in applying for hospital financial assistance, (6) 135 the number of patients a hospital provided with language translation 136 assistance in applying for hospital financial assistance, (7) the race, 137 ethnicity and insurance status of all applicants for hospital financial 138 assistance, including such applicants whom the hospital reasonably 139 believed to have a need for such assistance pursuant to section 2 of this 140 act, (8) the race, ethnicity and insurance status of all patients approved 141 for hospital financial assistance, (9) the race, ethnicity and insurance 142 status of all patients whose hospital debt was referred to a collection 143 agent, and (10) the race, ethnicity and insurance status of all patients 144 sued by the hospital or its collection agent for the purpose of collecting 145 a debt. 146 Substitute Bill No. 6740 LCO {\\PRDFS1\HCOUSERS\BARRYJN\WS\2023HB-06740- R02-HB.docx } 6 of 9 (c) Each hospital recognized as a nonprofit organization under 147 Section 501(c)(3) of the Internal Revenue Code of 1986, or any 148 subsequent corresponding internal revenue code of the United States, 149 as amended from time to time, shall, along with data submitted 150 annually pursuant to subsection (a) of this section, submit to the unit (1) 151 a complete copy of such hospital's most-recently completed Internal 152 Revenue Service form 990, including all parts and schedules; and (2) in 153 the form and manner prescribed by the unit, data compiled to prepare 154 such hospital's community health needs assessment, as required 155 pursuant to Section 501(r) of the Internal Revenue Code of 1986, or any 156 subsequent corresponding internal revenue code of the United States, 157 as amended from time to time, provided such copy and data submitted 158 pursuant to this subsection shall not include: (A) Individual patient 159 information, including, but not limited to, patient-identifiable 160 information; (B) information that is not owned or controlled by such 161 hospital; (C) information that such hospital is contractually required to 162 keep confidential or that is prohibited from disclosure by a data use 163 agreement; or (D) information concerning research on human subjects 164 as described in section 45 CFR 46.101 et seq., as amended from time to 165 time. 166 Sec. 4. Section 19a-509b of the general statutes is repealed and the 167 following is substituted in lieu thereof (Effective October 1, 2023): 168 (a) As used in this section, (1) "hospital bed fund" means any gift of 169 money, stock, bonds, financial instruments or other property made by 170 any donor for the purpose of establishing a fund to provide medical 171 care, including, but not limited to, inpatient or outpatient care, to 172 patients at a hospital. A hospital bed fund may be established by inter 173 vivos gift, bequest, subscription, solicitation, dedication or any other 174 means; (2) "hospital" [means hospital as defined] has the same meaning 175 as provided in section 19a-490; (3) "collection agent" means any person, 176 either employed by or under contract to, a hospital, who is engaged in 177 the business of collecting payment from consumers for medical services 178 provided by the hospital, and includes, but is not limited to, attorneys 179 Substitute Bill No. 6740 LCO {\\PRDFS1\HCOUSERS\BARRYJN\WS\2023HB-06740- R02-HB.docx } 7 of 9 performing debt collection activities; and (4) "hospital financial 180 assistance" has the same meaning as provided in section 2 of this act. 181 (b) (1) Each hospital which holds or administers one or more hospital 182 bed funds shall post or cause to be posted in a conspicuous public place 183 in each patient admitting location, including, but not limited to, the 184 admissions office, emergency room, social services department and 185 patient accounts or billing office, information in English and Spanish 186 regarding the availability of its hospital bed funds, in plain language in 187 a forty-eight to seventy-two point type size. Such information shall 188 include: (A) Notification of the existence of hospital bed funds and the 189 hospital's program to administer them, and (B) the person to contact for 190 application information. 191 (2) Each hospital [which has a hospital bed fund] shall train staff, 192 including but not limited to, hospital social workers, discharge planners 193 and billing personnel concerning the existence of [such fund] any 194 hospital bed fund and hospital financial assistance, the eligibility 195 requirements for any such fund and such financial assistance, and the 196 procedures for [application] a patient to apply for any such fund or 197 financial assistance. 198 (c) Each hospital [that holds or administers one or more hospital bed 199 funds] shall make available in a place and manner allowing individual 200 members of the public to easily obtain it, a one-page summary in 201 English and Spanish describing any hospital bed funds and hospital 202 financial assistance and how to apply for [them] such funds, if such 203 funds exist, and such financial assistance. Upon request, a hospital shall 204 make the summary available in each additional language spoken by at 205 least five per cent of the population that resides in the geographic area 206 served by the hospital. The summary shall also describe any other 207 policies regarding the provision of charity care and [reduced cost 208 services for the indigent] other financial assistance as reported by the 209 hospital to the Health Systems Planning Unit of the Office of Health 210 Strategy pursuant to section 19a-649, as amended by this act, and shall 211 clearly distinguish hospital bed funds and hospital financial assistance 212 Substitute Bill No. 6740 LCO {\\PRDFS1\HCOUSERS\BARRYJN\WS\2023HB-06740- R02-HB.docx } 8 of 9 from other sources of financial assistance. The summary shall include 213 (1) notification that the patient is entitled to reapply upon rejection, and 214 that additional funds may become available on an annual basis, and (2) 215 a link to the application for hospital financial assistance described in 216 section 2 of this act. The summary shall be available in the patient 217 admissions office, emergency room, social services department and 218 patient accounts or billing office. [, and from any collection agent] Each 219 hospital shall include the link to the Internet web site where the 220 summary is posted in all billing statements issued by the hospital and 221 include a paper copy of the summary in all hospital discharge 222 paperwork provided to each patient. If during the admission process or 223 during its review of the financial resources of the patient, the hospital 224 reasonably believes the patient will have limited funds to pay for any 225 portion of the patient's hospitalization not covered by insurance, the 226 hospital shall provide the summary to each such patient. The summary 227 shall comply with the plain language standards described in section 42-228 152 and shall not include any statement that suggests that a patient is 229 required to apply for the Connecticut medical assistance program, 230 Medicare, other government-funded coverage or insurance through the 231 Connecticut Health Insurance Exchange. 232 (d) Each hospital [which holds or administers one or more hospital 233 bed funds] shall require its collection agents to include a summary as 234 provided in subsection (c) of this section in all bills and collection notices 235 sent by such collection agents. 236 (e) [Applicants] Each hospital shall notify an applicant for assistance 237 from hospital bed funds [shall be notified] or for hospital financial 238 assistance, in writing, of any award or any rejection and the reason for 239 such rejection. Patients who cannot pay any outstanding medical bill at 240 the hospital shall be allowed to apply or reapply for hospital bed funds 241 and other programs providing financial assistance. Each hospital shall 242 offer an applicant, who is deemed ineligible for hospital financial 243 assistance, a payment plan amounting to not more than two per cent of 244 the applicant's annual household income per year. No hospital nor 245 Substitute Bill No. 6740 LCO {\\PRDFS1\HCOUSERS\BARRYJN\WS\2023HB-06740- R02-HB.docx } 9 of 9 collection agent for a hospital may charge a patient interest on medical 246 debt if the patient is eligible for any financial assistance. 247 (f) Each hospital which holds or administers one or more hospital bed 248 funds shall maintain and annually compile, at the end of the fiscal year 249 of the hospital, the following information: (1) The number of 250 applications for hospital bed funds; (2) the number of patients receiving 251 hospital bed fund grants and the actual dollar amounts provided to each 252 patient from such fund; (3) the fair market value of the principal of each 253 individual hospital bed fund, or the principal attributable to each bed 254 fund if held in a pooled investment; (4) the total earnings for each 255 hospital bed fund or the earnings attributable to each hospital bed fund; 256 (5) the dollar amount of earnings reinvested as principal if any; and (6) 257 the dollar amount of earnings available for patient care. The information 258 compiled pursuant to this subsection shall be permanently retained by 259 the hospital and made available to the Health Systems Planning Unit 260 upon request. 261 This act shall take effect as follows and shall amend the following sections: Section 1 October 1, 2023 19a-673b Sec. 2 October 1, 2023 New section Sec. 3 October 1, 2023 19a-649 Sec. 4 October 1, 2023 19a-509b PH Joint Favorable Subst. FIN Joint Favorable