Connecticut 2023 Regular Session

Connecticut House Bill HB06852 Compare Versions

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55 General Assembly Raised Bill No. 6852
66 January Session, 2023
77 LCO No. 5214
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1010 Referred to Committee on ENERGY AND TECHNOLOGY
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1919 AN ACT CONCERNING THE AFFORDABILITY OF UTILITIES.
2020 Be it enacted by the Senate and House of Representatives in General
2121 Assembly convened:
2222
2323 Section 1. Subsection (a) of section 16-41 of the general statutes is 1
2424 repealed and the following is substituted in lieu thereof (Effective October 2
2525 1, 2023): 3
2626 (a) Each (1) public service company and its officers, agents and 4
2727 employees, (2) electric supplier or person providing electric generation 5
2828 services without a license in violation of section 16-245, and its officers, 6
2929 agents and employees, (3) certified telecommunications provider or 7
3030 person providing telecommunications services without authorization 8
3131 pursuant to sections 16-247f to 16-247h, inclusive, and its officers, agents 9
3232 and employees, (4) person, public agency or public utility, as such terms 10
3333 are defined in section 16-345, subject to the requirements of chapter 293, 11
3434 (5) person subject to the registration requirements under section 16-12
3535 258a, (6) cellular mobile telephone carrier, as described in section 16-13
3636 250b, (7) Connecticut electric efficiency partner, as defined in section 16-14
3737 243v, (8) company, as defined in section 16-49, (9) entity approved to 15
3838 submeter pursuant to section 16-19ff, and (10) person involved in the 16 Raised Bill No. 6852
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4444 transportation of gas, as such terms are defined in section 16-280a, shall 17
4545 obey, observe and comply with all applicable provisions of this title and 18
4646 each applicable order made or applicable regulations adopted by the 19
4747 Public Utilities Regulatory Authority by virtue of this title as long as the 20
4848 same remains in force. Any such company, electric supplier, certified 21
4949 telecommunications provider, cellular mobile telephone carrier, 22
5050 Connecticut electric efficiency partner, entity approved to submeter, 23
5151 person, any officer, agent or employee thereof, public agency or public 24
5252 utility which the authority finds has failed to obey or comply with any 25
5353 such provision of this title, order or regulation shall be fined, ordered to 26
5454 pay restitution to customers or ordered to pay a combination of a fine 27
5555 and restitution by order of the authority in accordance with the penalty 28
5656 prescribed for the violated provision of this title or, if no penalty is 29
5757 prescribed, not more than ten thousand dollars for each offense, except 30
5858 that the penalty shall be a fine, restitution to customers or a combination 31
5959 of a fine and restitution of not more than forty thousand dollars for 32
6060 failure to comply with an order of the authority made in accordance 33
6161 with the provisions of section 16-19 or 16-247k or within thirty days of 34
6262 such order or within any specific time period for compliance specified 35
6363 in such order. The authority may direct a portion of any fine levied 36
6464 pursuant to this section to be paid to a nonprofit agency engaged in 37
6565 energy assistance programs named by the authority in its decision or 38
6666 notice of violation and may direct a portion of any fine levied pursuant 39
6767 to this section against a certified telecommunications provider, person 40
6868 providing telecommunications services without authorization or 41
6969 cellular mobile telephone carrier, to be deposited in the educational 42
7070 technology account established pursuant to section 4d-81, as amended 43
7171 by this act. Any such nonprofit agency that receives a portion of a fine 44
7272 pursuant to this subsection shall administer such funds as directed by 45
7373 the authority and submit an annual report to the authority, at the end of 46
7474 each fiscal year and in a form determined by the authority, that details 47
7575 the expenditure of such funding. No such nonprofit agency shall use 48
7676 more than ten per cent of such funding for administrative purposes. 49
7777 [For] Notwithstanding any provision of this subsection, for the fiscal 50
7878 years ending June 30, 2023, and June 30, 2024, the authority shall direct 51 Raised Bill No. 6852
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8484 not less than ninety-five per cent of any fine levied pursuant to this 52
8585 section to nonprofit agencies engaged in energy assistance programs. 53
8686 Each distinct violation of any such provision of this title, order or 54
8787 regulation shall be a separate offense and, in case of a continued 55
8888 violation, each day thereof shall be deemed a separate offense. Each 56
8989 such penalty and any interest charged pursuant to subsection (g) or (h) 57
9090 of section 16-49 shall be excluded from operating expenses for purposes 58
9191 of rate-making. 59
9292 Sec. 2. Section 4d-81 of the general statutes is repealed and the 60
9393 following is substituted in lieu thereof (Effective October 1, 2023): 61
9494 There is established an [educational technology] account to be known 62
9595 as the "educational technology account", which shall be a separate, 63
9696 nonlapsing account within the General Fund. The account shall contain 64
9797 any moneys required by law to be deposited in the account. The 65
9898 Commission for Educational Technology shall deposit in said account 66
9999 any private donation, bequest or devise made to it to assist in the 67
100100 attainment of the state-wide technology goals established pursuant to 68
101101 subdivision (2) of subsection (c) of section 4d-80. Said account is 69
102102 [intended to be] in addition to those resources that are appropriated by 70
103103 the state for technology purposes. The commission shall use the 71
104104 resources of the account for activities related to the attainment of such 72
105105 goals. 73
106106 Sec. 3. Subsection (b) of section 16-262c of the general statutes is 74
107107 repealed and the following is substituted in lieu thereof (Effective October 75
108108 1, 2023): 76
109109 (b) (1) From November first to May first, inclusive, no electric 77
110110 distribution company, as defined in section 16-1, no electric supplier and 78
111111 no municipal utility furnishing electricity shall terminate, deny or refuse 79
112112 to reinstate residential electric service in hardship cases where the 80
113113 customer lacks the financial resources to pay his or her entire account. 81
114114 From November first to May first, inclusive, no gas company and no 82
115115 municipal utility furnishing gas shall terminate, deny or refuse to 83 Raised Bill No. 6852
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121121 reinstate residential gas service in hardship cases where the customer 84
122122 uses such gas for heat and lacks the financial resources to pay his or her 85
123123 entire account, except a gas company that, between May second and 86
124124 October thirty-first, terminated gas service to a residential customer 87
125125 who uses gas for heat and who, during the previous period of 88
126126 November first to May first, had gas service maintained because of 89
127127 hardship status, may refuse to reinstate the gas service from November 90
128128 first to May first, inclusive, only if the customer has failed to pay, since 91
129129 the preceding November first, the lesser of: (A) Twenty per cent of the 92
130130 outstanding principal balance owed the gas company as of the date of 93
131131 termination, (B) one hundred dollars, or (C) the minimum payments 94
132132 due under the customer's amortization agreement. Notwithstanding 95
133133 any other provision of the general statutes to the contrary, no electric 96
134134 distribution or gas company, no electric supplier and no municipal 97
135135 utility furnishing electricity or gas shall terminate, deny or refuse to 98
136136 reinstate residential electric or gas service where the customer lacks the 99
137137 financial resources to pay his or her entire account and for which 100
138138 customer or a member of the customer's household the termination, 101
139139 denial of or failure to reinstate such service would create a life-102
140140 threatening situation. No electric distribution or gas company, no 103
141141 electric supplier and no municipal utility furnishing electricity or gas 104
142142 shall terminate, deny or refuse to reinstate residential electric or gas 105
143143 service where the customer is a hardship case and lacks the financial 106
144144 resources to pay his or her entire account and a child not more than 107
145145 twenty-four months old resides in the customer's household and such 108
146146 child has been admitted to the hospital and received discharge papers 109
147147 on which the attending physician, physician assistant or an advanced 110
148148 practice registered nurse has indicated such service is a necessity for the 111
149149 health and well-being of such child. In hardship cases where the 112
150150 customer lacks the financial resources to pay such customer's entire 113
151151 account, no electric distribution company or municipality utility may 114
152152 charge more than one hundred dollars to reinstate residential electric 115
153153 service to such customer. Such one-hundred-dollar limit shall include 116
154154 any reconnection fee and any payment of an outstanding balance that 117
155155 such company or utility requires as a condition of reinstating residential 118 Raised Bill No. 6852
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161161 electric service to such customer. 119
162162 (2) During any period in which a residential customer is subject to 120
163163 termination, an electric distribution or gas company, an electric supplier 121
164164 or a municipal utility furnishing electricity or gas shall provide such 122
165165 residential customer whose account is delinquent an opportunity to 123
166166 enter into a reasonable amortization agreement with such company, 124
167167 electric supplier or utility to pay such delinquent account and to avoid 125
168168 termination of service. Such amortization agreement shall allow such 126
169169 customer adequate opportunity to apply for and receive the benefits of 127
170170 any available energy assistance program. An amortization agreement 128
171171 shall be subject to amendment on customer request if there is a change 129
172172 in the customer's financial circumstances. 130
173173 (3) As used in this section, (A) "household income" means the 131
174174 combined income over a twelve-month period of the customer and all 132
175175 adults, except children of the customer, who are and have been 133
176176 members of the household for six months or more, and (B) "hardship 134
177177 case" includes, but is not limited to: (i) A customer receiving local, state 135
178178 or federal public assistance; (ii) a customer whose sole source of 136
179179 financial support is Social Security, United States Department of 137
180180 Veterans Affairs or unemployment compensation benefits; (iii) a 138
181181 customer who is head of the household and is unemployed, and the 139
182182 household income is less than three hundred per cent of the poverty 140
183183 level determined by the federal government; (iv) a customer who is 141
184184 seriously ill or who has a household member who is seriously ill; (v) a 142
185185 customer whose income falls below one hundred twenty-five per cent 143
186186 of the poverty level determined by the federal government; and (vi) a 144
187187 customer whose circumstances threaten a deprivation of food and the 145
188188 necessities of life for himself or dependent children if payment of a 146
189189 delinquent bill is required. 147
190190 (4) In order for a residential customer of a gas or electric distribution 148
191191 company using gas or electricity for heat to be eligible to have any 149
192192 moneys due and owing deducted from the customer's delinquent 150
193193 account pursuant to this subdivision, the company furnishing gas or 151 Raised Bill No. 6852
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199199 electricity shall require that the customer (A) apply and be eligible for 152
200200 benefits available under the Connecticut energy assistance program or 153
201201 state appropriated fuel assistance program; (B) authorize the company 154
202202 to send a copy of the customer's monthly bill directly to any energy 155
203203 assistance agency for payment; (C) enter into and comply with an 156
204204 amortization agreement, which agreement is consistent with decisions 157
205205 and policies of the Public Utilities Regulatory Authority. Such an 158
206206 amortization agreement shall reduce a customer's payment by the 159
207207 amount of the benefits reasonably anticipated from the Connecticut 160
208208 energy assistance program, state appropriated fuel assistance program 161
209209 or other energy assistance sources. Unless the customer requests 162
210210 otherwise, the company shall budget a customer's payments over a 163
211211 twelve-month period with an affordable increment to be applied to any 164
212212 arrearage, provided such payment plan will not result in loss of any 165
213213 energy assistance benefits to the customer. If a customer authorizes the 166
214214 company to send a copy of his monthly bill directly to any energy 167
215215 assistance agency for payment, the energy assistance agency shall make 168
216216 payments directly to the company. If, on April thirtieth, a customer has 169
217217 been in compliance with the requirements of subparagraphs (A) to (C), 170
218218 inclusive, of this subdivision, during the period starting on the 171
219219 preceding November first, or from such time as the customer's account 172
220220 becomes delinquent, the company shall deduct from such customer's 173
221221 delinquent account an additional amount equal to the amount of money 174
222222 paid by the customer between the preceding November first and April 175
223223 thirtieth and paid on behalf of the customer through the Connecticut 176
224224 energy assistance program and state appropriated fuel assistance 177
225225 program. Any customer in compliance with the requirements of 178
226226 subparagraphs (A) to (C), inclusive, of this subdivision, on April 179
227227 thirtieth who continues to comply with an amortization agreement 180
228228 through the succeeding October thirty-first, shall also have an amount 181
229229 equal to the amount paid pursuant to such agreement and any amount 182
230230 paid on behalf of such customer between May first and the succeeding 183
231231 October thirty-first deducted from the customer's delinquent account. 184
232232 In no event shall the deduction of any amounts pursuant to this 185
233233 subdivision result in a credit balance to the customer's account. No 186 Raised Bill No. 6852
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239239 customer shall be denied the benefits of this subdivision due to an error 187
240240 by the company. The Public Utilities Regulatory Authority shall allow 188
241241 the amounts deducted from the customer's account pursuant to the 189
242242 implementation plan, described in subdivision (5) of this subsection, to 190
243243 be recovered by the company in its rates as an operating expense, 191
244244 pursuant to said implementation plan. If the customer fails to comply 192
245245 with the terms of the amortization agreement or any decision of the 193
246246 authority rendered in lieu of such agreement and the requirements of 194
247247 subparagraphs (A) to (C), inclusive, of this subdivision, the company 195
248248 may terminate service to the customer, pursuant to all applicable 196
249249 regulations, provided such termination shall not occur between 197
250250 November first and May first. 198
251251 (5) Each gas and electric distribution company shall submit to the 199
252252 Public Utilities Regulatory Authority annually, on or before July first, 200
253253 an implementation plan which shall include information concerning 201
254254 amortization agreements, counseling, reinstatement of eligibility, rate 202
255255 impacts and any other information deemed relevant by the authority. 203
256256 The Public Utilities Regulatory Authority may, in consultation with the 204
257257 Office of Policy and Management, approve or modify such plan within 205
258258 ninety days of receipt of the plan. If the authority does not take any 206
259259 action on such plan within ninety days of its receipt, the plan shall 207
260260 automatically take effect at the end of the ninety-day period, provided 208
261261 the authority may extend such period for an additional thirty days by 209
262262 notifying the company before the end of the ninety-day period. Any 210
263263 amount recovered by a company in its rates pursuant to this subsection 211
264264 shall not include any amount approved by the Public Utilities 212
265265 Regulatory Authority as an uncollectible expense. The authority may 213
266266 deny all or part of the recovery required by this subsection if it 214
267267 determines that the company seeking recovery has been imprudent, 215
268268 inefficient or acting in violation of statutes or regulations regarding 216
269269 amortization agreements. 217
270270 (6) On or after January 1, 1993, the Public Utilities Regulatory 218
271271 Authority may require gas companies to expand the provisions of 219
272272 subdivisions (4) and (5) of this subsection to all hardship customers. Any 220 Raised Bill No. 6852
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278278 such requirement shall not be effective until November 1, 1993. 221
279279 (7) (A) All electric distribution and gas companies, electric suppliers 222
280280 and municipal utilities furnishing electricity or gas shall collaborate in 223
281281 developing, subject to approval by the Public Utilities Regulatory 224
282282 Authority, standard provisions for the notice of delinquency and 225
283283 impending termination under subsection (a) of section 16-262d. Each 226
284284 such company and utility shall place on the front of such notice a 227
285285 provision that the company, electric supplier or utility shall not effect 228
286286 termination of service to a residential dwelling for nonpayment of 229
287287 disputed bills during the pendency of any complaint. In addition, the 230
288288 notice shall state that the customer must pay current and undisputed 231
289289 bill amounts during the pendency of the complaint. (B) At the beginning 232
290290 of any discussion with a customer concerning a reasonable amortization 233
291291 agreement, any such company or utility shall inform the customer (i) of 234
292292 the availability of a process for resolving disputes over what constitutes 235
293293 a reasonable amortization agreement, (ii) that the company, electric 236
294294 supplier or utility will refer such a dispute to one of its review officers 237
295295 as the first step in attempting to resolve the dispute, and (iii) that the 238
296296 company, electric supplier or utility shall not effect termination of 239
297297 service to a residential dwelling for nonpayment of a delinquent account 240
298298 during the pendency of any complaint, investigation, hearing or appeal 241
299299 initiated by the customer, unless the customer fails to pay undisputed 242
300300 bills, or undisputed portions of bills, for service received during such 243
301301 period. (C) Each such company, electric supplier and utility shall inform 244
302302 and counsel all customers who are hardship cases as to the availability 245
303303 of all public and private energy conservation programs, including 246
304304 programs sponsored or subsidized by such companies and utilities, 247
305305 eligibility criteria, where to apply, and the circumstances under which 248
306306 such programs are available without cost. 249
307307 (8) The Public Utilities Regulatory Authority shall adopt regulations 250
308308 in accordance with chapter 54 to carry out the provisions of this 251
309309 subsection. Such regulations shall include, but not be limited to, criteria 252
310310 for determining hardship cases and for reasonable amortization 253
311311 agreements, including appeal of such agreements, for categories of 254 Raised Bill No. 6852
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317317 customers. Such regulations may include the establishment of a 255
318318 reasonable rate of interest which a company may charge on the unpaid 256
319319 balance of a customer's delinquent bill and a description of the 257
320320 relationship and responsibilities of electric suppliers to customers. 258
321321 Sec. 4. (NEW) (Effective October 1, 2023) Not later than November 1, 259
322322 2023, the Public Utilities Regulatory Authority shall initiate a 260
323323 proceeding to establish a procedure that prohibits any electric supplier 261
324324 or electric distribution company, as such terms are defined in section 16-262
325325 1 of the general statutes, from terminating, denying or refusing to 263
326326 reinstate service to any customer identified as a hardship case pursuant 264
327327 to section 16-262c of the general statutes, as amended by this act, on any 265
328328 day for which the heat index temperature is forecast to be at or above 266
329329 ninety degrees Fahrenheit at any point on such day, in a weather 267
330330 forecast issued on or before eight o'clock a.m. In the proceeding, the 268
331331 authority shall determine the method for determining what forecasts of 269
332332 heat index temperature such procedure shall use and the applicable 270
333333 location or locations of such forecasts. 271
334334 Sec. 5. (NEW) (Effective October 1, 2023) At the next general rate 272
335335 proceeding of each gas company and water company, as such terms are 273
336336 defined in section 16-1 of the general statutes, commencing on or after 274
337337 October 1, 2023, and conducted pursuant to section 16-19 of the general 275
338338 statutes, the Public Utilities Regulatory Authority shall investigate and 276
339339 determine whether to implement low-income rates for such company's 277
340340 customers. During such proceedings, the authority may implement low-278
341341 income rates for customers of all gas companies and water companies, 279
342342 for customers of gas companies and water companies of a certain size or 280
343343 for no customers of any gas companies or water companies. Any low-281
344344 income rates adopted pursuant to this section in a general rate 282
345345 proceeding shall apply only to the rate plan that is the subject of such 283
346346 proceeding. 284
347347 Sec. 6. Section 16-24a of the general statutes is repealed. (Effective 285
348348 October 1, 2023) 286 Raised Bill No. 6852
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355355 Statement of Purpose:
356356 To (1) use funds from fines levied against telecommunications
357357 companies for educational technology, (2) prohibit electric utilities from
358358 charging hardship customers more than one hundred dollars to
359359 reconnect service, (3) prohibit electric service disconnections on hot
360360 days, and (4) require the Public Utilities Regulatory Authority to
361361 consider discount rates for low-income customers of gas and water
362362 companies.
363363 This act shall take effect as follows and shall amend the following
364364 sections:
365365
366366 Section 1 October 1, 2023 16-41(a)
367367 Sec. 2 October 1, 2023 4d-81
368368 Sec. 3 October 1, 2023 16-262c(b)
369369 Sec. 4 October 1, 2023 New section
370370 Sec. 5 October 1, 2023 New section
371371 Sec. 6 October 1, 2023 Repealer section
372372
373373 [Proposed deletions are enclosed in brackets. Proposed additions are indicated by underline, except
374374 that when the entire text of a bill or resolution or a section of a bill or resolution is new, it is not
375375 underlined.]
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