LCO \\PRDFS1\HCOUSERS\BARRYJN\WS\2023HB-06859-R02- HB.docx 1 of 11 General Assembly Substitute Bill No. 6859 January Session, 2023 AN ACT CONCERNING PREDICTABLE SCHEDULING. Be it enacted by the Senate and House of Representatives in General Assembly convened: Section 1. (NEW) (Effective October 1, 2023) As used in this section and 1 sections 2 to 8, inclusive, of this act: 2 (1) "Employee" means any person (A) paid on an hourly basis, (B) not 3 exempt from the minimum wage and overtime compensation 4 requirements of the Fair Labor Standards Act of 1938 and the 5 regulations promulgated thereunder, as amended from time to time, (C) 6 suffered or permitted to work by an employer, and (D) employed in an 7 occupation in a retail establishment, food services establishment, a 8 hospitality occupation or a long-term health care services establishment 9 in an occupation defined by the federal Bureau of Labor Statistics 10 Standard Occupational Classification system or any successor system as 11 31-012 for nursing aides, orderlies and attendants. An alleged employer 12 bears the burden of proof that the individual is, under applicable law, 13 an independent contractor rather than an employee of the alleged 14 employer; 15 (2) "Employer" means a retail establishment, a food services 16 establishment, a hospitality establishment or a long-term health care 17 services establishment that is (A) an individual, partnership, 18 association, joint stock company, trust, firm, business, nonprofit agency, 19 Substitute Bill No. 6859 LCO {\\PRDFS1\HCOUSERS\BARRYJN\WS\2023HB-06859- R02-HB.docx } 2 of 11 corporation, limited liability company or any other entity employing 20 any person, including the state and any political subdivision thereof, 21 that employs not less than five hundred employees within the United 22 States or globally and, for an employer that is a restaurant where food 23 is prepared, served and consumed on the premises, such employer has 24 not less than thirty restaurant locations within the United States or 25 globally, or (B) a franchisee, that is a person to whom a franchise is 26 granted, including a distributor, wholesaler or jobber or retailer who is 27 granted the authority under a franchise to use a trademark, tradename, 28 service mark or other identifying symbol or name, if the network of 29 franchises within the United States or globally employs not less than five 30 hundred employees in the aggregate; 31 (3) "Food services establishment" means the fixed point of service 32 location for food services contractors, caterers, mobile food services, 33 drinking places, full service restaurants, limited service restaurants, 34 cafeterias, grill buffets and buffets and snack and nonalcoholic beverage 35 bars, as defined under Sector 722 of the 2022 North American Industry 36 Classification System, or other classification or subsequent edition of the 37 North American Industry Classification System designated pursuant to 38 regulations adopted by the Labor Commissioner; 39 (4) "Hospitality establishment" means hotel, motel or casino hotel, as 40 defined under Sectors 721110 and 721120 of the 2022 North American 41 Industry Classification System, or other classification or subsequent 42 edition of the North American Industry Classification System 43 designated pursuant to regulations adopted by the Labor 44 Commissioner; 45 (5) "Long-term health care services establishment" means a provider 46 of long-term health care services as defined under Sector 623110 of the 47 2022 North American Industry Classification System, or other 48 classification or subsequent edition of the North American Industry 49 Classification System designated pursuant to regulations adopted by 50 the Labor Commissioner; 51 Substitute Bill No. 6859 LCO {\\PRDFS1\HCOUSERS\BARRYJN\WS\2023HB-06859- R02-HB.docx } 3 of 11 (6) "Regular rate" has the same meaning as provided in section 31- 52 76b of the general statutes; 53 (7) "Retail establishment" means the fixed point of sale location for an 54 establishment as defined under Sectors 4410 through 4599, inclusive, of 55 the 2022 North American Industry Classification System, or other 56 classification or subsequent edition of the North American Industry 57 Classification System designated pursuant to regulations adopted by 58 the Labor Commissioner; 59 (8) "Scheduled work hours" means the hours an employee is 60 scheduled to work pursuant to a work schedule; 61 (9) "Shift" means the consecutive hours an employer schedules an 62 employee to work, or to be available to report to work at the request or 63 permission of the employer, except a break period of not more than one 64 hour is not considered an interruption of consecutive hours; 65 (10) "Work schedule" means a written notice of an employee's regular 66 and on-call hours, including specific start and end times for each shift, 67 during a consecutive seven-day period; 68 (11) "Work schedule change" means any employer -initiated 69 modification to the employee's work schedule, including (A) the 70 addition or reduction of hours, (B) cancellation of a work shift or portion 71 of a work shift, (C) a change in the date, time or location of a work shift, 72 or (D) scheduling of an employee for an on-call work shift for which the 73 employee does not need to report to work; and 74 (12) "Whistleblower" means a person, or a representative of such 75 person, with knowledge of an alleged violation of sections 2 to 8, 76 inclusive, of this act regardless of whether such person is aggrieved by 77 the violation. "Whistleblower" does not include the state or its 78 representatives. 79 Sec. 2. (NEW) (Effective October 1, 2023) (a) Upon the hiring of an 80 employee, an employer shall: 81 Substitute Bill No. 6859 LCO {\\PRDFS1\HCOUSERS\BARRYJN\WS\2023HB-06859- R02-HB.docx } 4 of 11 (1) Obtain a written statement from the employee of such employee's 82 (A) desired number of weekly work hours, and (B) the days and times 83 such employee is available to work, and inform such employee that such 84 written statement may be modified by the employee at any time; and 85 (2) Provide such employee with a written estimate of the employee's 86 anticipated work hours that contains (A) the average number of work 87 hours the employee can expect to work each week, (B) the minimum 88 and maximum numbers of work hours the employee can expect to work 89 each week, (C) the minimum length of shifts that the employee can 90 expect to work, (D) the number of days, the amount of time and the 91 number of shifts that the employee can expect to work, and (E) the days 92 of the week and times or shifts on which the employee will not be 93 scheduled to work. Any estimate made without a basis in good faith 94 shall be a violation of this subsection. An employer shall revise the 95 written estimate of the employee's work schedule if there is a significant 96 change to such employee's work schedule due to changes in the 97 employee's availability or to the employer's business needs. 98 (b) An employer shall not be in violation of any provision of this 99 section if an employee's average weekly work hours significantly exceed 100 the number provided in the written estimate if the employer makes 101 every effort to schedule the employee for the employee's desired 102 number of weekly work hours. 103 Sec. 3. (NEW) (Effective October 1, 2023) (a) Not later than the date of 104 an employee's first shift, an employer shall provide such employee with 105 the employee's work schedule for the period commencing on the date 106 of the employee's first shift and ending on the last date of the seven-day 107 period covered by the work schedule posted by the employer pursuant 108 to subsection (b) of this section. Thereafter, the employer shall notify the 109 employee of the employee's work schedule in accordance with the 110 provisions of subsection (b) of this section. 111 (b) Not later than fourteen days prior to the first date of the seven-112 day period of any work schedule, an employer shall post the work 113 Substitute Bill No. 6859 LCO {\\PRDFS1\HCOUSERS\BARRYJN\WS\2023HB-06859- R02-HB.docx } 5 of 11 schedule in a conspicuous place at the workplace and shall distribute 114 such schedule to each employee. Such distribution may be electronic if 115 electronic means are regularly used to communicate scheduling 116 information to such employer's employees. The work schedule shall 117 identify all employees currently employed by the employer, whether or 118 not such employees are scheduled to work any hours or shifts in such 119 work schedule. 120 (c) (1) An employer shall provide an employee with written notice of 121 any change to such employee's work schedule as soon as possible and 122 prior to such change taking effect. Such employer shall revise the posted 123 work schedule to reflect such change not later than twenty-four hours 124 after making such change to the work schedule. 125 (2) An employee may decline to work any hours not included in the 126 original or any subsequent versions of the posted work schedule. If such 127 employee voluntarily consents to work such hours, such consent shall 128 be recorded in writing. 129 (d) An employee may decline to work any shift that begins less than 130 eleven hours after the end of such employee's previous day's shift or 131 during the eleven-hour period following the end of a shift that spanned 132 more than one day. If an employee consents to work such shift, such 133 consent shall be in writing and such employee shall be compensated at 134 one and one-half times the employee's regular rate of pay for any hours 135 worked during the shift for which such employee consented. 136 (e) (1) An employee may request adjustments or changes to such 137 employee's work schedule, including, but not limited to, requests not to 138 be scheduled for work shifts during certain days or times or at certain 139 locations, for certain hours, days or locations of work, for more or fewer 140 work hours and to be scheduled consistently for a specified or minimum 141 number of weekly work hours. 142 (2) An employer shall engage in an interactive process to discuss any 143 employee request for an adjustment or change to such employee's work 144 Substitute Bill No. 6859 LCO {\\PRDFS1\HCOUSERS\BARRYJN\WS\2023HB-06859- R02-HB.docx } 6 of 11 schedule, and may grant or deny the request for any bona fide business 145 reason that is not unlawful. 146 Sec. 4. (NEW) (Effective October 1, 2023) (a) Except as otherwise 147 provided in subsection (b) of this section, an employer shall pay an 148 employee: 149 (1) One hour of pay at the employee's regular rate for each instance 150 that such employer (A) adds one or more hours of work, or (B) changes 151 the date, time or location of a work shift, without a reduction of hours 152 less than seven days prior to the commencement of scheduled work 153 hours; and 154 (2) One-half of the employee's regular rate for any scheduled work 155 hours the employee does not work due to such employer cancelling or 156 reducing the employee's scheduled work hours (A) after the employee 157 reports to work for such scheduled work hours, or (B) less than seven 158 days prior to the commencement of such scheduled work hours. 159 (b) The provisions of subsection (a) of this section shall not apply if 160 the employee's scheduled work hours are changed due to: 161 (1) An employee's written request, including, but not limited to, a 162 request to use sick leave, vacation leave or other leave pursuant to the 163 employer's policy; 164 (2) A mutually agreed-upon shift trade or coverage arrangement 165 between employees, subject to an existing employer policy regarding 166 such shift trade or coverage arrangement; or 167 (3) The inability of an employer's operations to begin or continue due 168 to (A) the failure of a public utility, (B) the shutdown of public 169 transportation, (C) fire, flood or other natural disaster, or (D) an 170 emergency declaration issued by the President of the United States or 171 the Governor. 172 Sec. 5. (NEW) (Effective October 1, 2023) (a) (1) Prior to hiring a new 173 Substitute Bill No. 6859 LCO {\\PRDFS1\HCOUSERS\BARRYJN\WS\2023HB-06859- R02-HB.docx } 7 of 11 employee from an external applicant pool or through a contractor, 174 including a temporary help service or an employment agency, as 175 defined in section 31-129 of the general statutes, an employer shall make 176 every effort to schedule existing employees for such existing employees' 177 desired number of weekly work hours identified in the written 178 statements provided pursuant to section 2 of this act, provided the 179 employer may hire a new employee if existing employees lack, and 180 cannot obtain with reasonable training, the qualifications necessary to 181 perform the duties of the position being filled. 182 (2) If an employer fails to offer existing employees opportunities to 183 work such existing employees' desired number of weekly work hours 184 before hiring a new employee, such employer shall compensate the 185 existing employees at such employees' regular hourly rate for hours 186 worked by a newly hired employee that occurred within the existing 187 employees' written availability. 188 (b) Nothing in this section shall be construed to require any employer 189 to schedule employees to work hours required to be paid at an overtime 190 rate under state or federal law. 191 Sec. 6. (NEW) (Effective October 1, 2023) (a) Each employer, subject to 192 the provisions of sections 2 to 5, inclusive, of this act, shall, unless 193 exempted by regulations adopted by the Labor Commissioner pursuant 194 to section 7 of this act, keep a true and accurate record for not less than 195 three years of (1) the shifts worked each day and each week by each of 196 its employees, (2) each employee's work schedule, and (3) any revisions 197 to such work schedule. 198 (b) Nothing in this section shall be construed to prohibit an employer 199 from adopting policies related to employee scheduling that are more 200 favorable to an employee than those required by sections 2 to 5, 201 inclusive, of this act. 202 Sec. 7. (NEW) (Effective October 1, 2023) The Labor Commissioner may 203 adopt regulations, in accordance with the provisions of chapter 54 of the 204 Substitute Bill No. 6859 LCO {\\PRDFS1\HCOUSERS\BARRYJN\WS\2023HB-06859- R02-HB.docx } 8 of 11 general statutes, to implement and enforce the provisions of sections 2 205 to 6, inclusive, of this act, including, but not limited to, a process for the 206 commissioner to address complaints relating to violations of said 207 sections. 208 Sec. 8. (NEW) (Effective October 1, 2023) (a) Any person aggrieved by 209 a violation of any of the provisions of sections 2 to 6, inclusive, of this 210 act, the Labor Commissioner, the Attorney General or any entity, a 211 member of which is aggrieved by a violation of said sections, may bring 212 a civil action in the Superior Court to recover damages, civil penalties 213 and such equitable and injunctive relief as the court deems appropriate. 214 Any individual who prevails in such civil action shall be awarded 215 reasonable attorney's fees and costs to be taxed by the court. 216 (b) In the case of a civil action under this section, the Superior Court 217 may grant, in addition to, or as an alternative to, any other remedies 218 provided by law, the following relief to an employee, or former 219 employee, for a violation of any provision of sections 2 to 6, inclusive, 220 of this act: 221 (1) All compensatory damages and other relief required to make the 222 employee or former employee whole; 223 (2) For each violation of the provisions of section 2 of this act, (A) two 224 hundred dollars, and (B) an order directing compliance with said 225 section; 226 (3) For each violation of the provisions of subsections (a) to (c), 227 inclusive, of section 3 of this act, (A) two hundred dollars, and (B) an 228 order directing compliance with said subsections; 229 (4) For each violation of the provisions of section 4 of this act, (A) 230 payment of compensation withheld in violation of said section, (B) three 231 hundred dollars, and (C) an order directing compliance with said 232 section; 233 (5) For each violation of the provisions of section 5 of this act, (A) the 234 Substitute Bill No. 6859 LCO {\\PRDFS1\HCOUSERS\BARRYJN\WS\2023HB-06859- R02-HB.docx } 9 of 11 greater of five hundred dollars or such employee's actual damages, and 235 (B) an order directing compliance with said section; and 236 (6) An order directing the employer to comply with the 237 recordkeeping requirements of subsection (a) of section 6 of this act. 238 (c) The relief authorized pursuant to subsection (b) of this section 239 shall be imposed on a per-employee and per-instance basis for each 240 violation. 241 (d) An employer that violates a provision of subsections (a) and (b) of 242 section 2 of this act, subsections (a) to (c), inclusive, of section 3 of this 243 act or section 4 or 5 of this act, shall pay a civil penalty of two hundred 244 dollars to the Labor Commissioner for each employee affected by the 245 violation during each pay period the violation occurred. 246 Sec. 9. (NEW) (Effective October 1, 2023) (a) (1) A whistleblower may, 247 on behalf of the state, bring a civil action in the Superior Court against 248 an employer who violates any provision of sections 2 to 6, inclusive, of 249 this act to seek equitable remedies or penalties described in subsection 250 (d) of section 8 of this act. 251 (2) The state may intervene in an action brought under this section at 252 any time from the commencement of the action until thirty days after 253 the commencement of the action. After thirty days, the state may 254 intervene with permission from the court. 255 (b) (1) Not less than thirty days before the action is filed, the 256 whistleblower shall give written notice to the Labor Commissioner of 257 the specific provisions of sections 2 to 6, inclusive, of this act that such 258 whistleblower alleges an employer violated. 259 (2) The commissioner may prosecute an action brought under this 260 section in the name of the Labor Department or allow the whistleblower 261 to proceed on behalf of the state. 262 (c) (1) The proceeds of any judgment entered in favor of a 263 Substitute Bill No. 6859 LCO {\\PRDFS1\HCOUSERS\BARRYJN\WS\2023HB-06859- R02-HB.docx } 10 of 11 whistleblower pursuant to this section shall be distributed as follows: 264 (A) Seventy-five per cent to the department for enforcement of this 265 section, and (B) twenty-five per cent to the first whistleblower who filed 266 the action. 267 (2) In addition to the amount described in subdivision (1) of this 268 subsection, the court shall award reasonable attorney's fees to a 269 whistleblower who prevails in an action brought pursuant to said 270 subdivision. 271 (d) The court shall review and approve any settlement of civil action 272 filed pursuant to this chapter upon determining that such settlement is 273 fair, adequate, reasonable and in the public interest. 274 (e) No private contract shall impair the right to bring an action under 275 this section. 276 (f) An action under this section shall be tried promptly and without 277 regard to concurrent adjudication of private claims. 278 (g) If any part of a whistleblower's claim under this section is ordered 279 or submitted to arbitration or is resolved by way of final judgment, 280 settlement or arbitration in favor of the employee, the employee 281 whistleblower retains standing to recover penalties for violations 282 suffered by the other employees in any forum having jurisdiction over 283 the claim. 284 This act shall take effect as follows and shall amend the following sections: Section 1 October 1, 2023 New section Sec. 2 October 1, 2023 New section Sec. 3 October 1, 2023 New section Sec. 4 October 1, 2023 New section Sec. 5 October 1, 2023 New section Sec. 6 October 1, 2023 New section Sec. 7 October 1, 2023 New section Sec. 8 October 1, 2023 New section Substitute Bill No. 6859 LCO {\\PRDFS1\HCOUSERS\BARRYJN\WS\2023HB-06859- R02-HB.docx } 11 of 11 Sec. 9 October 1, 2023 New section LAB Joint Favorable Subst. -LCO APP Joint Favorable