Connecticut 2023 Regular Session

Connecticut Senate Bill SB00322

Introduced
1/18/23  
Introduced
1/18/23  

Caption

An Act Prohibiting Telecommunications Companies From Charging Customers To Receive Paper Bills.

Impact

The proposed legislation would amend Title 16 of the state's general statutes, specifically addressing the practices of various telecommunications providers, including telephone, internet, and cable service companies. If enacted, it would have a significant effect on billing practices, ensuring that all customers have the right to receive free paper bills and cannot be subjected to extra fees. This would reinforce consumer protection laws, clarifying that the option for paper billing must be provided without financial penalty.

Summary

SB00322 is an act introduced by Senator Sampson aimed at preventing telecommunications companies from levying charges on customers for receiving bills in paper form. This move seeks to protect consumers in an increasingly digital world where many companies prefer to push customers towards electronic billing. The intent behind this bill is to promote fairness and ensure customers who prefer or require paper statements aren't penalized with additional fees, which can be a burden for certain demographics, including the elderly or those without reliable internet access.

Contention

While there seems to be a broad support for the protection of consumer rights, there are concerns regarding the operational impacts on telecommunications companies. Critics may argue that the inability to charge for paper bills could lead to increased costs for businesses, which could, in turn, be passed on to consumers through higher prices for services. Additionally, there could be debates around the sustainability of paper billing versus digital alternatives, reflecting broader environmental considerations and the push towards reducing paper waste in favor of digital solutions.

Companion Bills

No companion bills found.

Previously Filed As

CT SB00297

An Act Concerning Consumer Protection For Customers Of Solar Power Companies.

CT SB00041

An Act Prohibiting State Agencies From Charging Service Fees For Payments Made By Certain Means.

CT HB05441

An Act Concerning Utility Shutoffs For Certain Customers.

CT HB05470

An Act Concerning Transportation Network Companies And Third-party Delivery Companies.

CT SB00275

An Act Prohibiting Nursing Homes From Rejecting A Patient Solely On The Basis That Such Patient Received Mental Health Services.

CT SB00182

An Act Prohibiting Certain Health Carriers From Requiring Step Therapy For Prescription Drugs Used To Treat A Mental Or Behavioral Health Condition Or A Chronic, Disabling Or Life-threatening Condition.

CT SB00372

An Act Concerning A Working Group To Study Payments By Insurance Companies For Deposit Into The Insurance Fund.

CT HB05446

An Act Concerning Funding For Community Access Television, The Connecticut Television Network And Low-income Internet Access And Taxation Of Communications Services Providers.

CT SB00379

An Act Increasing The Rate Of The Credit Refund Value For Certain Expenditures By Biotechnology Companies.

CT SB00003

An Act Concerning Consumer Protection.

Similar Bills

No similar bills found.