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19 | 18 | | |
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20 | 19 | | AN ACT CONCERNING ADVERSE DETERMINATION AND |
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21 | 20 | | UTILIZATION REVIEWS. |
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22 | 21 | | Be it enacted by the Senate and House of Representatives in General |
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23 | 22 | | Assembly convened: |
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24 | 23 | | |
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25 | 24 | | Section 1. Subdivision (7) of section 38a-591a of the 2024 supplement 1 |
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26 | 25 | | to the general statutes is repealed and the following is substituted in lieu 2 |
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27 | 26 | | thereof (Effective January 1, 2025): 3 |
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28 | 27 | | (7) "Clinical peer" means a physician or other health care professional 4 |
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29 | 28 | | who: 5 |
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30 | 29 | | (A) [holds] For a review other than one specified under subparagraph 6 |
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31 | 30 | | (B) or (C) of subdivision (38) of this section, holds a nonrestricted license 7 |
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32 | 31 | | in a state of the United States [and] in the same [or similar] specialty as 8 |
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33 | 32 | | [typically manages the medical condition, procedure or treatment] the 9 |
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34 | 33 | | treating physician or other health care professional under review; [, and] 10 |
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35 | 34 | | or 11 |
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36 | 35 | | (B) [for] For a review specified under subparagraph (B) or (C) of 12 |
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43 | 41 | | |
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44 | 42 | | (i) [a] A child or adolescent substance use disorder or a child or 14 |
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45 | 43 | | adolescent mental disorder, holds (I) a national board certification in 15 |
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46 | 44 | | child and adolescent psychiatry, or (II) a doctoral level psychology 16 |
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47 | 45 | | degree with training and clinical experience in the treatment of child 17 |
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48 | 46 | | and adolescent substance use disorder or child and adolescent mental 18 |
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49 | 47 | | disorder, as applicable; [,] or 19 |
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50 | 48 | | (ii) [an] An adult substance use disorder or an adult mental disorder, 20 |
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51 | 49 | | holds (I) a national board certification in psychiatry, or (II) a doctoral 21 |
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52 | 50 | | level psychology degree with training and clinical experience in the 22 |
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53 | 51 | | treatment of adult substance use disorders or adult mental disorders, as 23 |
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54 | 52 | | applicable. 24 |
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55 | 53 | | Sec. 2. Subsection (a) of section 38a-591c of the 2024 supplement to 25 |
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56 | 54 | | the general statutes is repealed and the following is substituted in lieu 26 |
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57 | 55 | | thereof (Effective January 1, 2025): 27 |
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58 | 56 | | (a) (1) Each health carrier shall contract with (A) health care 28 |
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59 | 57 | | professionals to administer such health carrier's utilization review 29 |
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60 | 58 | | program, and (B) clinical peers to evaluate the clinical appropriateness 30 |
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61 | 59 | | of an adverse determination. 31 |
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62 | 60 | | (2) (A) Each utilization review program shall use documented clinical 32 |
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63 | 61 | | review criteria that are based on sound clinical evidence and are 33 |
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64 | 62 | | evaluated periodically by the health carrier's organizational mechanism 34 |
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65 | 63 | | specified in subparagraph (F) of subdivision (2) of subsection (c) of 35 |
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66 | 64 | | section 38a-591b to [assure] ensure such program's ongoing 36 |
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67 | 65 | | effectiveness. 37 |
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68 | 66 | | (B) Except as provided in subdivisions (3), (4) and (5) of this 38 |
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69 | 67 | | subsection, a health carrier may develop its own clinical review criteria 39 |
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70 | 68 | | or it may purchase or license clinical review criteria from qualified 40 |
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71 | 69 | | vendors approved by the commissioner, provided such clinical review 41 |
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72 | 70 | | criteria conform to the requirements of subparagraph (A) of this 42 |
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73 | 71 | | subdivision. 43 |
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80 | 77 | | |
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81 | 78 | | clinical review criteria it uses, and (II) links to any rule, guideline, 45 |
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82 | 79 | | protocol or other similar criterion a health carrier may rely upon to make 46 |
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83 | 80 | | an adverse determination as described in subparagraph (F) of 47 |
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84 | 81 | | subdivision (1) of subsection (e) of section 38a-591d, and (ii) make its 48 |
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85 | 82 | | clinical review criteria available upon request to authorized government 49 |
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86 | 83 | | agencies. 50 |
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87 | 84 | | (D) For each utilization review, there shall be a rebuttable 51 |
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88 | 85 | | presumption that each health care service under review is medically 52 |
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89 | 86 | | necessary if such health care service was ordered by a health care 53 |
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90 | 87 | | professional acting within the health care professional's scope of 54 |
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91 | 88 | | practice. A health carrier, or any utilization review company or designee 55 |
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92 | 89 | | of a health carrier that performs utilization review on behalf of the 56 |
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93 | 90 | | health carrier, shall have the burden of proving that a health care service 57 |
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94 | 91 | | is not medically necessary. 58 |
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95 | 92 | | (3) For any utilization review for the treatment of a substance use 59 |
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96 | 93 | | disorder, as described in section 17a-458, the clinical review criteria used 60 |
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97 | 94 | | shall be: (A) The most recent edition of the American Society of 61 |
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98 | 95 | | Addiction Medicine Treatment Criteria for Addictive, Substance-62 |
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99 | 96 | | Related, and Co-Occurring Conditions; or (B) clinical review criteria that 63 |
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100 | 97 | | the health carrier demonstrates to the Insurance Department is 64 |
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101 | 98 | | consistent with the most recent edition of the American Society of 65 |
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102 | 99 | | Addiction Medicine Treatment Criteria for Addictive, Substance-66 |
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103 | 100 | | Related, and Co-Occurring Conditions, except that nothing in this 67 |
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104 | 101 | | subdivision shall prohibit a health carrier from developing its own 68 |
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105 | 102 | | clinical review criteria or purchasing or licensing additional clinical 69 |
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106 | 103 | | review criteria from qualified vendors approved by the commissioner, 70 |
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107 | 104 | | to address advancements in technology or types of care for the 71 |
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108 | 105 | | treatment of a substance use disorder, that are not covered in the most 72 |
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109 | 106 | | recent edition of the American Society of Addiction Medicine Treatment 73 |
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110 | 107 | | Criteria for Addictive, Substance-Related, and Co-Occurring 74 |
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111 | 108 | | Conditions. Any such clinical review criteria developed by a health 75 |
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112 | 109 | | carrier or purchased or licensed from a qualified vendor shall conform 76 |
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121 | 117 | | (4) For any utilization review for the treatment of a child or 79 |
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122 | 118 | | adolescent mental disorder, the clinical review criteria used shall be: (A) 80 |
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123 | 119 | | The most recent guidelines of the American Academy of Child and 81 |
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124 | 120 | | Adolescent Psychiatry's Child and Adolescent Service Intensity 82 |
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125 | 121 | | Instrument; or (B) clinical review criteria that the health carrier 83 |
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126 | 122 | | demonstrates to the Insurance Department is consistent with the most 84 |
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127 | 123 | | recent guidelines of the American Academy of Child and Adolescent 85 |
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128 | 124 | | Psychiatry's Child and Adolescent Service Intensity Instrument, except 86 |
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129 | 125 | | that nothing in this subdivision shall prohibit a health carrier from 87 |
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130 | 126 | | developing its own clinical review criteria or purchasing or licensing 88 |
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131 | 127 | | additional clinical review criteria from qualified vendors approved by 89 |
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132 | 128 | | the commissioner, to address advancements in technology or types of 90 |
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133 | 129 | | care for the treatment of a child or adolescent mental disorder, that are 91 |
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134 | 130 | | not covered in the most recent guidelines of the American Academy of 92 |
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135 | 131 | | Child and Adolescent Psychiatry's Child and Adolescent Service 93 |
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136 | 132 | | Intensity Instrument. Any such clinical review criteria developed by a 94 |
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137 | 133 | | health carrier or purchased or licensed from a qualified vendor shall 95 |
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138 | 134 | | conform to the requirements of subparagraph (A) of subdivision (2) of 96 |
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139 | 135 | | this subsection. 97 |
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140 | 136 | | (5) For any utilization review for the treatment of an adult mental 98 |
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141 | 137 | | disorder, the clinical review criteria used shall be: (A) The most recent 99 |
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142 | 138 | | guidelines of the American Psychiatric Association or the most recent 100 |
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143 | 139 | | Standards and Guidelines of the Association for Ambulatory Behavioral 101 |
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144 | 140 | | Healthcare; or (B) clinical review criteria that the health carrier 102 |
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145 | 141 | | demonstrates to the Insurance Department is consistent with the most 103 |
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146 | 142 | | recent guidelines of the American Psychiatric Association or the most 104 |
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147 | 143 | | recent Standards and Guidelines of the Association for Ambulatory 105 |
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148 | 144 | | Behavioral Healthcare, except that nothing in this subdivision shall 106 |
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149 | 145 | | prohibit a health carrier from developing its own clinical review criteria 107 |
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150 | 146 | | or purchasing or licensing additional clinical review criteria from 108 |
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151 | 147 | | qualified vendors approved by the commissioner, to address 109 |
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161 | 156 | | and Guidelines of the Association for Ambulatory Behavioral 113 |
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162 | 157 | | Healthcare. Any such clinical review criteria developed by a health 114 |
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163 | 158 | | carrier or purchased or licensed from a qualified vendor shall conform 115 |
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164 | 159 | | to the requirements of subparagraph (A) of subdivision (2) of this 116 |
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165 | 160 | | subsection. 117 |
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166 | 161 | | Sec. 3. Subsection (a) of section 38a-591d of the 2024 supplement to 118 |
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167 | 162 | | the general statutes is repealed and the following is substituted in lieu 119 |
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168 | 163 | | thereof (Effective January 1, 2025): 120 |
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169 | 164 | | (a) (1) Each health carrier shall maintain written procedures for (A) 121 |
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170 | 165 | | utilization review and benefit determinations, (B) expedited utilization 122 |
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171 | 166 | | review and benefit determinations with respect to prospective urgent 123 |
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172 | 167 | | care requests and concurrent review urgent care requests, and (C) 124 |
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173 | 168 | | notifying covered persons or covered persons ' authorized 125 |
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174 | 169 | | representatives of such review and benefit determinations. Each health 126 |
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175 | 170 | | carrier shall make such review and benefit determinations within the 127 |
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176 | 171 | | specified time periods under this section. 128 |
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177 | 172 | | (2) In determining whether a benefit request shall be considered an 129 |
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178 | 173 | | urgent care request, an individual acting on behalf of a health carrier 130 |
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179 | 174 | | shall apply the judgment of a prudent layperson who possesses an 131 |
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180 | 175 | | average knowledge of health and medicine, except that any benefit 132 |
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181 | 176 | | request (A) determined to be an urgent care request by a health care 133 |
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182 | 177 | | professional with knowledge of the covered person's medical condition, 134 |
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183 | 178 | | or (B) specified under subparagraph (B) or (C) of subdivision (38) of 135 |
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184 | 179 | | section 38a-591a shall be deemed an urgent care request. 136 |
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185 | 180 | | (3) (A) At the time a health carrier notifies a covered person, a covered 137 |
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186 | 181 | | person's authorized representative or a covered person's health care 138 |
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187 | 182 | | professional of an initial adverse determination that was based, in whole 139 |
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188 | 183 | | or in part, on medical necessity, of a concurrent or prospective 140 |
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189 | 184 | | utilization review or of a benefit request, the health carrier shall notify 141 |
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199 | 193 | | adverse determination as long as a grievance has not been filed as set 145 |
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200 | 194 | | forth in subparagraph (B) of this subdivision. 146 |
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201 | 195 | | (B) After a health carrier notifies a covered person, a covered person's 147 |
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202 | 196 | | authorized representative or a covered person's health care professional 148 |
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203 | 197 | | of an initial adverse determination that was based, in whole or in part, 149 |
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204 | 198 | | on medical necessity, of a concurrent or prospective utilization review 150 |
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205 | 199 | | or of a benefit request, the health carrier shall offer a covered person's 151 |
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206 | 200 | | health care professional the opportunity to confer, at the request of the 152 |
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207 | 201 | | covered person's health care professional, with a clinical peer of such 153 |
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208 | 202 | | health carrier, provided such covered person, covered person's 154 |
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209 | 203 | | authorized representative or covered person's health care professional 155 |
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210 | 204 | | has not filed a grievance of such initial adverse determination prior to 156 |
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211 | 205 | | such conference. Such conference shall not be considered a grievance of 157 |
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212 | 206 | | such initial adverse determination. Such health carrier shall grant such 158 |
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213 | 207 | | clinical peer the authority to reverse such initial adverse determination. 159 |
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214 | 208 | | Sec. 4. Subsection (c) of section 38a-591e of the general statutes is 160 |
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215 | 209 | | repealed and the following is substituted in lieu thereof (Effective January 161 |
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216 | 210 | | 1, 2025): 162 |
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217 | 211 | | (c) (1) (A) When conducting a review of an adverse determination 163 |
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218 | 212 | | under this section, the health carrier shall ensure that such review is 164 |
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219 | 213 | | conducted in a manner to ensure the independence and impartiality of 165 |
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220 | 214 | | the clinical peer or peers involved in making the review decision. 166 |
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221 | 215 | | (B) If the adverse determination involves utilization review, the 167 |
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222 | 216 | | health carrier shall designate an appropriate clinical peer or peers to 168 |
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223 | 217 | | review such adverse determination. Such clinical peer or peers shall not 169 |
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224 | 218 | | have been involved in the initial adverse determination. 170 |
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225 | 219 | | (C) (i) For each review of an adverse determination under this section, 171 |
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226 | 220 | | there shall be a rebuttable presumption that each health care service 172 |
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237 | 230 | | conducting the review under this section that such health care service is 177 |
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238 | 231 | | not medically necessary. 178 |
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239 | 232 | | [(C)] (ii) The clinical peer or peers conducting a review under this 179 |
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240 | 233 | | section shall take into consideration all comments, documents, records 180 |
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241 | 234 | | and other information relevant to the covered person's benefit request 181 |
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242 | 235 | | that is the subject of the adverse determination under review, that are 182 |
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243 | 236 | | submitted by the covered person or the covered person's authorized 183 |
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244 | 237 | | representative, regardless of whether such information was submitted 184 |
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245 | 238 | | or considered in making the initial adverse determination. 185 |
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246 | 239 | | (D) Prior to issuing a decision, the health carrier shall provide free of 186 |
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247 | 240 | | charge, by facsimile, electronic means or any other expeditious method 187 |
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248 | 241 | | available, to the covered person or the covered person's authorized 188 |
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249 | 242 | | representative, as applicable, any new or additional documents, 189 |
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250 | 243 | | communications, information and evidence relied upon and any new or 190 |
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251 | 244 | | additional scientific or clinical rationale used by the health carrier in 191 |
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252 | 245 | | connection with the grievance. Such documents, communications, 192 |
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253 | 246 | | information, evidence and rationale shall be provided sufficiently in 193 |
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254 | 247 | | advance of the date the health carrier is required to issue a decision to 194 |
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255 | 248 | | permit the covered person or the covered person's authorized 195 |
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256 | 249 | | representative, as applicable, a reasonable opportunity to respond prior 196 |
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257 | 250 | | to such date. 197 |
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258 | 251 | | (2) If the review under subdivision (1) of this subsection is an 198 |
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259 | 252 | | expedited review, all necessary information, including the health 199 |
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260 | 253 | | carrier's decision, shall be transmitted between the health carrier and the 200 |
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261 | 254 | | covered person or the covered person's authorized representative, as 201 |
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262 | 255 | | applicable, by telephone, facsimile, electronic means or any other 202 |
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263 | 256 | | expeditious method available. 203 |
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264 | 257 | | (3) If the review under subdivision (1) of this subsection is an 204 |
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284 | | - | PH Joint Favorable |
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| 276 | + | Statement of Purpose: |
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| 277 | + | To (1) redefine "clinical peer" for the purposes of adverse determination |
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| 278 | + | and utilization reviews; (2) require health carriers to bear the burden of |
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| 279 | + | proving that certain health care services under adverse determination |
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| 280 | + | or utilization review are not medically necessary; and (3) require health |
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| 281 | + | carriers to provide certain clinical peers with authority to reverse initial |
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| 282 | + | adverse determinations. |
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| 283 | + | [Proposed deletions are enclosed in brackets. Proposed additions are indicated by underline, except |
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| 284 | + | that when the entire text of a bill or resolution or a section of a bill or resolution is new, it is not |
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| 285 | + | underlined.] |
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