Connecticut 2024 Regular Session

Connecticut Senate Bill SB00180 Compare Versions

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75 General Assembly Raised Bill No. 180
86 February Session, 2024
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1210 Referred to Committee on PUBLIC HEALTH
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1513 Introduced by:
1614 (PH)
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2019 AN ACT CONCERNING ADVERSE DETERMINATION AND
2120 UTILIZATION REVIEWS.
2221 Be it enacted by the Senate and House of Representatives in General
2322 Assembly convened:
2423
2524 Section 1. Subdivision (7) of section 38a-591a of the 2024 supplement 1
2625 to the general statutes is repealed and the following is substituted in lieu 2
2726 thereof (Effective January 1, 2025): 3
2827 (7) "Clinical peer" means a physician or other health care professional 4
2928 who: 5
3029 (A) [holds] For a review other than one specified under subparagraph 6
3130 (B) or (C) of subdivision (38) of this section, holds a nonrestricted license 7
3231 in a state of the United States [and] in the same [or similar] specialty as 8
3332 [typically manages the medical condition, procedure or treatment] the 9
3433 treating physician or other health care professional under review; [, and] 10
3534 or 11
3635 (B) [for] For a review specified under subparagraph (B) or (C) of 12
37-subdivision (38) of this section concerning: 13 Bill No. 180
36+subdivision (38) of this section concerning: 13 Raised Bill No. 180
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4442 (i) [a] A child or adolescent substance use disorder or a child or 14
4543 adolescent mental disorder, holds (I) a national board certification in 15
4644 child and adolescent psychiatry, or (II) a doctoral level psychology 16
4745 degree with training and clinical experience in the treatment of child 17
4846 and adolescent substance use disorder or child and adolescent mental 18
4947 disorder, as applicable; [,] or 19
5048 (ii) [an] An adult substance use disorder or an adult mental disorder, 20
5149 holds (I) a national board certification in psychiatry, or (II) a doctoral 21
5250 level psychology degree with training and clinical experience in the 22
5351 treatment of adult substance use disorders or adult mental disorders, as 23
5452 applicable. 24
5553 Sec. 2. Subsection (a) of section 38a-591c of the 2024 supplement to 25
5654 the general statutes is repealed and the following is substituted in lieu 26
5755 thereof (Effective January 1, 2025): 27
5856 (a) (1) Each health carrier shall contract with (A) health care 28
5957 professionals to administer such health carrier's utilization review 29
6058 program, and (B) clinical peers to evaluate the clinical appropriateness 30
6159 of an adverse determination. 31
6260 (2) (A) Each utilization review program shall use documented clinical 32
6361 review criteria that are based on sound clinical evidence and are 33
6462 evaluated periodically by the health carrier's organizational mechanism 34
6563 specified in subparagraph (F) of subdivision (2) of subsection (c) of 35
6664 section 38a-591b to [assure] ensure such program's ongoing 36
6765 effectiveness. 37
6866 (B) Except as provided in subdivisions (3), (4) and (5) of this 38
6967 subsection, a health carrier may develop its own clinical review criteria 39
7068 or it may purchase or license clinical review criteria from qualified 40
7169 vendors approved by the commissioner, provided such clinical review 41
7270 criteria conform to the requirements of subparagraph (A) of this 42
7371 subdivision. 43
74-(C) Each health carrier shall (i) post on its Internet web site (I) any 44 Bill No. 180
72+(C) Each health carrier shall (i) post on its Internet web site (I) any 44 Raised Bill No. 180
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8178 clinical review criteria it uses, and (II) links to any rule, guideline, 45
8279 protocol or other similar criterion a health carrier may rely upon to make 46
8380 an adverse determination as described in subparagraph (F) of 47
8481 subdivision (1) of subsection (e) of section 38a-591d, and (ii) make its 48
8582 clinical review criteria available upon request to authorized government 49
8683 agencies. 50
8784 (D) For each utilization review, there shall be a rebuttable 51
8885 presumption that each health care service under review is medically 52
8986 necessary if such health care service was ordered by a health care 53
9087 professional acting within the health care professional's scope of 54
9188 practice. A health carrier, or any utilization review company or designee 55
9289 of a health carrier that performs utilization review on behalf of the 56
9390 health carrier, shall have the burden of proving that a health care service 57
9491 is not medically necessary. 58
9592 (3) For any utilization review for the treatment of a substance use 59
9693 disorder, as described in section 17a-458, the clinical review criteria used 60
9794 shall be: (A) The most recent edition of the American Society of 61
9895 Addiction Medicine Treatment Criteria for Addictive, Substance-62
9996 Related, and Co-Occurring Conditions; or (B) clinical review criteria that 63
10097 the health carrier demonstrates to the Insurance Department is 64
10198 consistent with the most recent edition of the American Society of 65
10299 Addiction Medicine Treatment Criteria for Addictive, Substance-66
103100 Related, and Co-Occurring Conditions, except that nothing in this 67
104101 subdivision shall prohibit a health carrier from developing its own 68
105102 clinical review criteria or purchasing or licensing additional clinical 69
106103 review criteria from qualified vendors approved by the commissioner, 70
107104 to address advancements in technology or types of care for the 71
108105 treatment of a substance use disorder, that are not covered in the most 72
109106 recent edition of the American Society of Addiction Medicine Treatment 73
110107 Criteria for Addictive, Substance-Related, and Co-Occurring 74
111108 Conditions. Any such clinical review criteria developed by a health 75
112109 carrier or purchased or licensed from a qualified vendor shall conform 76
113-to the requirements of subparagraph (A) of subdivision (2) of this 77 Bill No. 180
110+to the requirements of subparagraph (A) of subdivision (2) of this 77
111+subsection. 78 Raised Bill No. 180
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121117 (4) For any utilization review for the treatment of a child or 79
122118 adolescent mental disorder, the clinical review criteria used shall be: (A) 80
123119 The most recent guidelines of the American Academy of Child and 81
124120 Adolescent Psychiatry's Child and Adolescent Service Intensity 82
125121 Instrument; or (B) clinical review criteria that the health carrier 83
126122 demonstrates to the Insurance Department is consistent with the most 84
127123 recent guidelines of the American Academy of Child and Adolescent 85
128124 Psychiatry's Child and Adolescent Service Intensity Instrument, except 86
129125 that nothing in this subdivision shall prohibit a health carrier from 87
130126 developing its own clinical review criteria or purchasing or licensing 88
131127 additional clinical review criteria from qualified vendors approved by 89
132128 the commissioner, to address advancements in technology or types of 90
133129 care for the treatment of a child or adolescent mental disorder, that are 91
134130 not covered in the most recent guidelines of the American Academy of 92
135131 Child and Adolescent Psychiatry's Child and Adolescent Service 93
136132 Intensity Instrument. Any such clinical review criteria developed by a 94
137133 health carrier or purchased or licensed from a qualified vendor shall 95
138134 conform to the requirements of subparagraph (A) of subdivision (2) of 96
139135 this subsection. 97
140136 (5) For any utilization review for the treatment of an adult mental 98
141137 disorder, the clinical review criteria used shall be: (A) The most recent 99
142138 guidelines of the American Psychiatric Association or the most recent 100
143139 Standards and Guidelines of the Association for Ambulatory Behavioral 101
144140 Healthcare; or (B) clinical review criteria that the health carrier 102
145141 demonstrates to the Insurance Department is consistent with the most 103
146142 recent guidelines of the American Psychiatric Association or the most 104
147143 recent Standards and Guidelines of the Association for Ambulatory 105
148144 Behavioral Healthcare, except that nothing in this subdivision shall 106
149145 prohibit a health carrier from developing its own clinical review criteria 107
150146 or purchasing or licensing additional clinical review criteria from 108
151147 qualified vendors approved by the commissioner, to address 109
152-advancements in technology or types of care for the treatment of an 110 Bill No. 180
148+advancements in technology or types of care for the treatment of an 110
149+adult mental disorder, that are not covered in the most recent guidelines 111
150+of the American Psychiatric Association or the most recent Standards 112 Raised Bill No. 180
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159-adult mental disorder, that are not covered in the most recent guidelines 111
160-of the American Psychiatric Association or the most recent Standards 112
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161156 and Guidelines of the Association for Ambulatory Behavioral 113
162157 Healthcare. Any such clinical review criteria developed by a health 114
163158 carrier or purchased or licensed from a qualified vendor shall conform 115
164159 to the requirements of subparagraph (A) of subdivision (2) of this 116
165160 subsection. 117
166161 Sec. 3. Subsection (a) of section 38a-591d of the 2024 supplement to 118
167162 the general statutes is repealed and the following is substituted in lieu 119
168163 thereof (Effective January 1, 2025): 120
169164 (a) (1) Each health carrier shall maintain written procedures for (A) 121
170165 utilization review and benefit determinations, (B) expedited utilization 122
171166 review and benefit determinations with respect to prospective urgent 123
172167 care requests and concurrent review urgent care requests, and (C) 124
173168 notifying covered persons or covered persons ' authorized 125
174169 representatives of such review and benefit determinations. Each health 126
175170 carrier shall make such review and benefit determinations within the 127
176171 specified time periods under this section. 128
177172 (2) In determining whether a benefit request shall be considered an 129
178173 urgent care request, an individual acting on behalf of a health carrier 130
179174 shall apply the judgment of a prudent layperson who possesses an 131
180175 average knowledge of health and medicine, except that any benefit 132
181176 request (A) determined to be an urgent care request by a health care 133
182177 professional with knowledge of the covered person's medical condition, 134
183178 or (B) specified under subparagraph (B) or (C) of subdivision (38) of 135
184179 section 38a-591a shall be deemed an urgent care request. 136
185180 (3) (A) At the time a health carrier notifies a covered person, a covered 137
186181 person's authorized representative or a covered person's health care 138
187182 professional of an initial adverse determination that was based, in whole 139
188183 or in part, on medical necessity, of a concurrent or prospective 140
189184 utilization review or of a benefit request, the health carrier shall notify 141
190-the covered person's health care professional (i) of the opportunity for a 142 Bill No. 180
185+the covered person's health care professional (i) of the opportunity for a 142
186+conference as provided in subparagraph (B) of this subdivision, and (ii) 143
187+that such conference shall not be considered a grievance of such initial 144 Raised Bill No. 180
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197-conference as provided in subparagraph (B) of this subdivision, and (ii) 143
198-that such conference shall not be considered a grievance of such initial 144
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199193 adverse determination as long as a grievance has not been filed as set 145
200194 forth in subparagraph (B) of this subdivision. 146
201195 (B) After a health carrier notifies a covered person, a covered person's 147
202196 authorized representative or a covered person's health care professional 148
203197 of an initial adverse determination that was based, in whole or in part, 149
204198 on medical necessity, of a concurrent or prospective utilization review 150
205199 or of a benefit request, the health carrier shall offer a covered person's 151
206200 health care professional the opportunity to confer, at the request of the 152
207201 covered person's health care professional, with a clinical peer of such 153
208202 health carrier, provided such covered person, covered person's 154
209203 authorized representative or covered person's health care professional 155
210204 has not filed a grievance of such initial adverse determination prior to 156
211205 such conference. Such conference shall not be considered a grievance of 157
212206 such initial adverse determination. Such health carrier shall grant such 158
213207 clinical peer the authority to reverse such initial adverse determination. 159
214208 Sec. 4. Subsection (c) of section 38a-591e of the general statutes is 160
215209 repealed and the following is substituted in lieu thereof (Effective January 161
216210 1, 2025): 162
217211 (c) (1) (A) When conducting a review of an adverse determination 163
218212 under this section, the health carrier shall ensure that such review is 164
219213 conducted in a manner to ensure the independence and impartiality of 165
220214 the clinical peer or peers involved in making the review decision. 166
221215 (B) If the adverse determination involves utilization review, the 167
222216 health carrier shall designate an appropriate clinical peer or peers to 168
223217 review such adverse determination. Such clinical peer or peers shall not 169
224218 have been involved in the initial adverse determination. 170
225219 (C) (i) For each review of an adverse determination under this section, 171
226220 there shall be a rebuttable presumption that each health care service 172
227-under review is medically necessary if such health care service was 173 Bill No. 180
221+under review is medically necessary if such health care service was 173
222+ordered by a health care professional acting within the scope of the 174
223+health care professional's practice. The health carrier may rebut such 175
224+presumption by reasonably substantiating to the clinical peer or peers 176 Raised Bill No. 180
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234-ordered by a health care professional acting within the scope of the 174
235-health care professional's practice. The health carrier may rebut such 175
236-presumption by reasonably substantiating to the clinical peer or peers 176
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237230 conducting the review under this section that such health care service is 177
238231 not medically necessary. 178
239232 [(C)] (ii) The clinical peer or peers conducting a review under this 179
240233 section shall take into consideration all comments, documents, records 180
241234 and other information relevant to the covered person's benefit request 181
242235 that is the subject of the adverse determination under review, that are 182
243236 submitted by the covered person or the covered person's authorized 183
244237 representative, regardless of whether such information was submitted 184
245238 or considered in making the initial adverse determination. 185
246239 (D) Prior to issuing a decision, the health carrier shall provide free of 186
247240 charge, by facsimile, electronic means or any other expeditious method 187
248241 available, to the covered person or the covered person's authorized 188
249242 representative, as applicable, any new or additional documents, 189
250243 communications, information and evidence relied upon and any new or 190
251244 additional scientific or clinical rationale used by the health carrier in 191
252245 connection with the grievance. Such documents, communications, 192
253246 information, evidence and rationale shall be provided sufficiently in 193
254247 advance of the date the health carrier is required to issue a decision to 194
255248 permit the covered person or the covered person's authorized 195
256249 representative, as applicable, a reasonable opportunity to respond prior 196
257250 to such date. 197
258251 (2) If the review under subdivision (1) of this subsection is an 198
259252 expedited review, all necessary information, including the health 199
260253 carrier's decision, shall be transmitted between the health carrier and the 200
261254 covered person or the covered person's authorized representative, as 201
262255 applicable, by telephone, facsimile, electronic means or any other 202
263256 expeditious method available. 203
264257 (3) If the review under subdivision (1) of this subsection is an 204
265-expedited review of a grievance involving an adverse determination of 205 Bill No. 180
258+expedited review of a grievance involving an adverse determination of 205
259+a concurrent review request, pursuant to 45 CFR 147.136, as amended 206
260+from time to time, the treatment shall be continued without liability to 207
261+the covered person until the covered person has been notified of the 208 Raised Bill No. 180
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272-a concurrent review request, pursuant to 45 CFR 147.136, as amended 206
273-from time to time, the treatment shall be continued without liability to 207
274-the covered person until the covered person has been notified of the 208
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275267 review decision. 209
276268 This act shall take effect as follows and shall amend the following
277269 sections:
278270
279271 Section 1 January 1, 2025 38a-591a(7)
280272 Sec. 2 January 1, 2025 38a-591c(a)
281273 Sec. 3 January 1, 2025 38a-591d(a)
282274 Sec. 4 January 1, 2025 38a-591e(c)
283275
284-PH Joint Favorable
276+Statement of Purpose:
277+To (1) redefine "clinical peer" for the purposes of adverse determination
278+and utilization reviews; (2) require health carriers to bear the burden of
279+proving that certain health care services under adverse determination
280+or utilization review are not medically necessary; and (3) require health
281+carriers to provide certain clinical peers with authority to reverse initial
282+adverse determinations.
283+[Proposed deletions are enclosed in brackets. Proposed additions are indicated by underline, except
284+that when the entire text of a bill or resolution or a section of a bill or resolution is new, it is not
285+underlined.]
285286