LCO 1 of 13 General Assembly Substitute Bill No. 1295 January Session, 2025 AN ACT CONCERNING SOCIAL MEDIA PLATFORMS AND ONLINE SERVICES, PRODUCTS AND FEATURES. Be it enacted by the Senate and House of Representatives in General Assembly convened: Section 1. (NEW) (Effective October 1, 2025) (a) As used in this section: 1 (1) "Consumer" means an individual who is a resident of this state 2 and a user of a social media platform; 3 (2) "Cyberbullying" means any unwanted and aggressive behavior on 4 a social media platform; 5 (3) "Mental health services" has the same meaning as provided in 6 section 19a-498c of the general statutes; 7 (4) "Owner" means the person who owns a social media platform; 8 (5) "Person" means an individual, association, corporation, limited 9 liability company, partnership, trust or other legal entity; and 10 (6) "Social media platform" has the same meaning as provided in 11 section 42-528 of the general statutes. 12 (b) Not later than January 1, 2026, each owner of a social media 13 platform shall incorporate an online safety center into the social media 14 platform. Each online safety center shall, at a minimum, provide the 15 Substitute Bill No. 1295 LCO 2 of 13 consumers who use such social media platform with: 16 (1) Resources for the purposes of (A) preventing cyberbullying on 17 such social media platform, and (B) enabling any consumer to identify 18 any means available to such consumer to obtain mental health services, 19 including, but not limited to, an Internet web site address or telephone 20 number where such consumer may obtain mental health services for the 21 treatment of an anxiety disorder or the prevention of suicide; 22 (2) Access to online behavioral health educational resources; 23 (3) An explanation of such social media platform's mechanism for 24 reporting harmful or unwanted behavior, including, but not limited to, 25 cyberbullying, on such social media platform; and 26 (4) Educational information concerning the impact that social media 27 platforms have on users' mental health. 28 (c) Not later than January 1, 2026, each owner of a social media 29 platform shall establish a cyberbullying policy for the social media 30 platform. Such policy shall, at a minimum, set forth the manner in which 31 such owner handles reports of cyberbullying on such social media 32 platform. 33 Sec. 2. Section 42-529 of the general statutes is repealed and the 34 following is substituted in lieu thereof (Effective October 1, 2025): 35 For the purposes of this section and sections 42-529a to 42-529e, 36 inclusive, as amended by this act: 37 (1) "Adult" means any individual who is at least eighteen years of age; 38 (2) "Consent" has the same meaning as provided in section 42-515; 39 (3) "Consumer" has the same meaning as provided in section 42-515; 40 (4) "Controller" has the same meaning as provided in section 42-515; 41 (5) "Heightened risk of harm to minors" means processing minors' 42 Substitute Bill No. 1295 LCO 3 of 13 personal data in a manner that presents any reasonably foreseeable risk 43 of (A) any unfair or deceptive treatment of, or any unlawful disparate 44 impact on, minors, (B) any financial, physical or reputational injury to 45 minors, [or] (C) any physical or other intrusion upon the solitude or 46 seclusion, or the private affairs or concerns, of minors if such intrusion 47 would be offensive to a reasonable person, (D) any anxiety or depressive 48 disorder in minors, which disorder has objectively verifiable and 49 clinically diagnosable symptoms and is related to compulsive use of any 50 online service, product or feature by minors, (E) any compulsive use of 51 any online service, product or feature by minors, (F) any physical 52 violence against minors, (G) any harassment of minors on any online 53 service, product or feature, which harassment is so severe, pervasive or 54 objectively offensive as to impact one or more major life activities of 55 minors, (H) any sexual abuse or sexual exploitation of minors, (I) any 56 unlawful distribution or sale to minors of, or any consumption or use 57 by minors of, any alcoholic beverage, as defined in section 30-1, 58 cannabis, as defined in section 21a-420, cigarette, as defined in section 59 12-285, electronic nicotine delivery system, as defined in section 21a-415, 60 infused beverage, as defined in section 21a-425, moderate-THC hemp 61 product, as defined in section 21a-426, narcotic substance, as defined in 62 section 21a-240, tobacco product, as defined in section 12-330a, or vapor 63 product, as defined in section 21a-415, or (J) any unlawful gambling by 64 minors; 65 (6) "HIPAA" has the same meaning as provided in section 42-515; 66 (7) "Minor" means any consumer who is younger than eighteen years 67 of age; 68 (8) "Online service, product or feature" means any service, product or 69 feature that is provided online. "Online service, product or feature" does 70 not include any (A) telecommunications service, as defined in 47 USC 71 153, as amended from time to time, (B) broadband Internet access 72 service, as defined in 47 CFR 54.400, as amended from time to time, or 73 (C) delivery or use of a physical product; 74 Substitute Bill No. 1295 LCO 4 of 13 (9) "Person" has the same meaning as provided in section 42-515; 75 (10) "Personal data" has the same meaning as provided in section 42-76 515; 77 (11) "Precise geolocation data" has the same meaning as provided in 78 section 42-515; 79 (12) "Process" and "processing" have the same meaning as provided 80 in section 42-515; 81 (13) "Processor" has the same meaning as provided in section 42-515; 82 (14) "Profiling" has the same meaning as provided in section 42-515; 83 (15) "Protected health information" has the same meaning as 84 provided in section 42-515; 85 (16) "Sale of personal data" has the same meaning as provided in 86 section 42-515; 87 (17) "Targeted advertising" has the same meaning as provided in 88 section 42-515; and 89 (18) "Third party" has the same meaning as provided in section 42-90 515. 91 Sec. 3. Section 42-529a of the general statutes is repealed and the 92 following is substituted in lieu thereof (Effective October 1, 2025): 93 (a) Each controller that offers any online service, product or feature 94 to consumers whom such controller has actual knowledge, or [wilfully 95 disregards] knowledge fairly implied based on objective circumstances, 96 are minors shall use reasonable care to avoid any heightened risk of 97 harm to minors caused by such online service, product or feature. In any 98 enforcement action brought by the Attorney General pursuant to section 99 42-529e, there shall be a rebuttable presumption that a controller used 100 reasonable care as required under this section if the controller complied 101 with the provisions of section 42-529b, as amended by this act, 102 Substitute Bill No. 1295 LCO 5 of 13 concerning data protection assessments and impact assessments. 103 (b) (1) [Subject to the consent requirement established in subdivision 104 (3) of this subsection, no] No controller that offers any online service, 105 product or feature to consumers whom such controller has actual 106 knowledge, or [wilfully disregards] knowledge fairly implied based on 107 objective circumstances, are minors shall [: (A) Process] process any 108 minor's personal data: [(i) for] (A) For the purposes of [(I)] (i) targeted 109 advertising, [(II)] (ii) any sale of personal data, or [(III)] (iii) profiling in 110 furtherance of any [fully] automated decision made by such controller 111 that produces any legal or similarly significant effect concerning the 112 provision or denial by such controller of any financial or lending 113 services, housing, insurance, education enrollment or opportunity, 114 criminal justice, employment opportunity, health care services or access 115 to essential goods or services; [, (ii)] (B) unless such processing is 116 reasonably necessary to provide such online service, product or feature; 117 [, (iii)] (C) for any processing purpose [(I)] (i) other than the processing 118 purpose that the controller disclosed at the time such controller 119 collected such personal data, or [(II)] (ii) that is reasonably necessary for, 120 and compatible with, the processing purpose described in 121 subparagraph [(A)(iii)(I)] (C)(i) of this subdivision; [,] or [(iv)] (D) for 122 longer than is reasonably necessary to provide such online service, 123 product or feature. [; or (B) use any system design feature to 124 significantly increase, sustain or extend any minor's use of such online 125 service, product or feature.] The provisions of this subdivision shall not 126 apply to any service or application that is used by and under the 127 direction of an educational entity, including, but not limited to, a 128 learning management system or a student engagement program. 129 (2) [Subject to the consent requirement established in subdivision (3) 130 of this subsection, no] No controller that offers an online service, 131 product or feature to consumers whom such controller has actual 132 knowledge, or [wilfully disregards] knowledge fairly implied based on 133 objective circumstances, are minors shall collect a minor's precise 134 geolocation data unless: (A) Such precise geolocation data is reasonably 135 necessary for the controller to provide such online service, product or 136 Substitute Bill No. 1295 LCO 6 of 13 feature and, if such data is necessary to provide such online service, 137 product or feature, such controller may only collect such data for the 138 time necessary to provide such online service, product or feature; and 139 (B) the controller provides to the minor a signal indicating that such 140 controller is collecting such precise geolocation data, which signal shall 141 be available to such minor for the entire duration of such collection. 142 [(3) No controller shall engage in the activities described in 143 subdivisions (1) and (2) of this subsection unless the controller obtains 144 the minor's consent or, if the minor is younger than thirteen years of age, 145 the consent of such minor's parent or legal guardian. A controller that 146 complies with the verifiable parental consent requirements established 147 in the Children's Online Privacy Protection Act of 1998, 15 USC 6501 et 148 seq., and the regulations, rules, guidance and exemptions adopted 149 pursuant to said act, as said act and such regulations, rules, guidance 150 and exemptions may be amended from time to time, shall be deemed to 151 have satisfied any requirement to obtain parental consent under this 152 subdivision.] 153 (c) (1) No controller that offers any online service, product or feature 154 to consumers whom such controller has actual knowledge, or [wilfully 155 disregards] knowledge fairly implied based on objective circumstances, 156 are minors shall: (A) Provide any consent mechanism that is designed 157 to substantially subvert or impair, or is manipulated with the effect of 158 substantially subverting or impairing, user autonomy, decision-making 159 or choice; [or] (B) except as provided in subdivision (2) of this 160 subsection, offer any direct messaging apparatus for use by minors 161 [without providing] unless (i) such controller provides readily 162 accessible and easy-to-use safeguards to [limit the ability of adults to 163 send] enable any minor, or any minor's parent or legal guardian, to 164 prevent any adult from sending any unsolicited [communications to 165 minors with whom they are not connected] communication to such 166 minor unless such minor and adult are already connected on such online 167 service, product or feature, and (ii) the safeguards required under 168 subparagraph (B)(i) of this subdivision, as a default setting, prevent any 169 adult from sending any unsolicited communication to any minor unless 170 Substitute Bill No. 1295 LCO 7 of 13 such minor and adult are already connected on such online service, 171 product or feature; or (C) except as provided in subdivision (3) of this 172 subsection, use any system design feature to significantly increase, 173 sustain or extend any minor's use of such online service, product or 174 feature. 175 (2) The provisions of subparagraph (B) of subdivision (1) of this 176 subsection shall not apply to services where the predominant or 177 exclusive function is: (A) Electronic mail; or (B) direct messaging 178 consisting of text, photos or videos that are sent between devices by 179 electronic means, where messages are (i) shared between the sender and 180 the recipient, (ii) only visible to the sender and the recipient, and (iii) not 181 posted publicly. 182 (3) The provisions of subparagraph (C) of subdivision (1) of this 183 subsection shall not apply to any service or application that is used by 184 and under the direction of an educational entity, including, but not 185 limited to, a learning management system or a student engagement 186 program. 187 Sec. 4. Section 42-529b of the general statutes is repealed and the 188 following is substituted in lieu thereof (Effective October 1, 2025): 189 (a) Each controller that [, on or after October 1, 2024,] offers any online 190 service, product or feature to consumers whom such controller has 191 actual knowledge, or [wilfully disregards] knowledge fairly implied 192 based on objective circumstances, are minors shall conduct a data 193 protection assessment for such online service, product or feature: (1) In 194 a manner that is consistent with the requirements established in section 195 42-522; and (2) that addresses (A) the purpose of such online service, 196 product or feature, (B) the categories of minors' personal data that such 197 online service, product or feature processes, (C) the purposes for which 198 such controller processes minors' personal data with respect to such 199 online service, product or feature, and (D) any heightened risk of harm 200 to minors that is a reasonably foreseeable result of offering such online 201 service, product or feature to minors. 202 Substitute Bill No. 1295 LCO 8 of 13 (b) Each controller that offers any online service, product or feature 203 to consumers whom such controller has actual knowledge, or 204 knowledge fairly implied based on objective circumstances, are minors 205 shall, if such online service, product or feature engages in any profiling 206 based on such consumers' personal data, conduct an impact assessment 207 for such online service, product or feature. Such impact assessment shall 208 include, to the extent reasonably known by or available to the controller, 209 as applicable: (1) A statement by the controller disclosing the purpose, 210 intended use cases and deployment context of, and benefits afforded by, 211 such online service, product or feature, if such online service, product 212 or feature engages in any profiling for the purpose of making decisions 213 that produce legal or similarly significant effects concerning such 214 consumers; (2) an analysis of whether such profiling poses any known 215 or reasonably foreseeable heightened risk of harm to minors and, if so, 216 (A) the nature of such heightened risk of harm to minors, and (B) the 217 steps that have been taken to mitigate such heightened risk of harm to 218 minors; (3) a description of (A) the categories of personal data such 219 online service, product or feature processes as inputs for the purposes 220 of such profiling, and (B) the outputs such online service, product or 221 feature produces for the purposes of such profiling; (4) an overview of 222 the categories of personal data the controller used to customize such 223 online service, product or feature for the purposes of such profiling, if 224 the controller used data to customize such online service, product or 225 feature for the purposes of such profiling; (5) any metrics used to 226 evaluate the performance and known limitations of such online service, 227 product or feature for the purposes of such profiling; (6) a description 228 of any transparency measures taken concerning such online service, 229 product or feature with respect to such profiling, including, but not 230 limited to, any measures taken to disclose to consumers that such online 231 service, product or feature is being used for such profiling while such 232 online service, product or feature is being used for such profiling; and 233 (7) a description of the post-deployment monitoring and user 234 safeguards provided concerning such online service, product or feature 235 for the purposes of such profiling, including, but not limited to, the 236 oversight, use and learning processes established by the controller to 237 Substitute Bill No. 1295 LCO 9 of 13 address issues arising from deployment of such online service, product 238 or feature for the purposes of such profiling. 239 [(b)] (c) Each controller that conducts a data protection assessment 240 pursuant to subsection (a) of this section, or an impact assessment 241 pursuant to subsection (b) of this section, shall: (1) Review such data 242 protection assessment or impact assessment as necessary to account for 243 any material change to the processing or profiling operations of the 244 online service, product or feature that is the subject of such data 245 protection assessment or impact assessment; and (2) maintain 246 documentation concerning such data protection assessment or impact 247 assessment for the longer of (A) the three-year period beginning on the 248 date on which such processing or profiling operations cease, or (B) as 249 long as such controller offers such online service, product or feature. 250 [(c)] (d) A single data protection assessment or impact assessment 251 may address a comparable set of processing or profiling operations that 252 include similar activities. 253 [(d)] (e) If a controller conducts a data protection assessment or 254 impact assessment for the purpose of complying with another 255 applicable law or regulation, the data protection assessment or impact 256 assessment shall be deemed to satisfy the requirements established in 257 this section if such data protection assessment or impact assessment is 258 reasonably similar in scope and effect to the data protection assessment 259 or impact assessment that would otherwise be conducted pursuant to 260 this section. 261 [(e)] (f) If any controller conducts a data protection assessment 262 pursuant to subsection (a) of this section, or an impact assessment 263 pursuant to subsection (b) of this section, and determines that the online 264 service, product or feature that is the subject of such assessment poses a 265 heightened risk of harm to minors, such controller shall establish and 266 implement a plan to mitigate or eliminate such risk. The Attorney 267 General may require a controller to disclose to the Attorney General a 268 plan established and implemented pursuant to this subsection if the 269 Substitute Bill No. 1295 LCO 10 of 13 plan is relevant to an investigation conducted by the Attorney General. 270 [(f)] (g) Data protection assessments and impact assessments shall be 271 confidential and shall be exempt from disclosure under the Freedom of 272 Information Act, as defined in section 1-200. To the extent any 273 information contained in a data protection assessment or impact 274 assessment disclosed to the Attorney General includes information 275 subject to the attorney-client privilege or work product protection, such 276 disclosure shall not constitute a waiver of such privilege or protection. 277 Sec. 5. Section 42-529c of the general statutes is repealed and the 278 following is substituted in lieu thereof (Effective October 1, 2025): 279 (a) A processor shall adhere to the instructions of a controller, and 280 shall: (1) Assist the controller in meeting the controller's obligations 281 under sections 42-529 to 42-529e, inclusive, as amended by this act, 282 taking into account (A) the nature of the processing, (B) the information 283 available to the processor by appropriate technical and organizational 284 measures, and (C) whether such assistance is reasonably practicable and 285 necessary to assist the controller in meeting such obligations; and (2) 286 provide any information that is necessary to enable the controller to 287 conduct and document data protection assessments and impact 288 assessments pursuant to section 42-529b, as amended by this act. 289 (b) Each processor that offers any online service, product or feature 290 to consumers whom such processor has actual knowledge, or 291 knowledge fairly implied based on objective circumstances, are minors 292 shall, if such online service, product or feature engages in any profiling 293 based on such consumers' personal data, conduct an impact assessment 294 for such online service, product or feature. Such impact assessment shall 295 include, to the extent reasonably known by or available to the processor, 296 as applicable: (1) A statement by the processor disclosing the purpose, 297 intended use cases and deployment context of, and benefits afforded by, 298 such online service, product or feature, if such online service, product 299 or feature engages in any profiling for the purpose of making decisions 300 that produce legal or similarly significant effects concerning such 301 Substitute Bill No. 1295 LCO 11 of 13 consumers; (2) an analysis of whether such profiling poses any known 302 or reasonably foreseeable heightened risk of harm to minors and, if so, 303 (A) the nature of such heightened risk of harm to minors, and (B) the 304 steps that have been taken to mitigate such heightened risk of harm to 305 minors; (3) a description of (A) the categories of personal data such 306 online service, product or feature processes as inputs for the purposes 307 of such profiling, and (B) the outputs such online service, product or 308 feature produces for the purposes of such profiling; (4) an overview of 309 the categories of personal data the processor used to customize such 310 online service, product or feature for the purposes of such profiling, if 311 the processor used data to customize such online service, product or 312 feature for the purposes of such profiling; (5) any metrics used to 313 evaluate the performance and known limitations of such online service, 314 product or feature for the purposes of such profiling; (6) a description 315 of any transparency measures taken concerning such online service, 316 product or feature with respect to such profiling, including, but not 317 limited to, any measures taken to disclose to consumers that such online 318 service, product or feature is being used for such profiling while such 319 online service, product or feature is being used for such profiling; and 320 (7) a description of the post-deployment monitoring and user 321 safeguards provided concerning such online service, product or feature 322 for the purposes of such profiling, including, but not limited to, the 323 oversight, use and learning processes established by the processor to 324 address issues arising from deployment of such online service, product 325 or feature for the purposes of such profiling. 326 (c) Each processor that conducts an impact assessment pursuant to 327 subsection (b) of this section shall: (1) Review such impact assessment 328 as necessary to account for any material change to the profiling 329 operations of the online service, product or feature that is the subject of 330 such impact assessment; and (2) maintain documentation concerning 331 such impact assessment for the longer of (A) the three-year period 332 beginning on the date on which such profiling operations cease, or (B) 333 as long as such processor offers such online service, product or feature. 334 (d) A single impact assessment may address a comparable set of 335 Substitute Bill No. 1295 LCO 12 of 13 profiling operations that include similar activities. 336 (e) If a processor conducts an impact assessment for the purpose of 337 complying with another applicable law or regulation, the impact 338 assessment shall be deemed to satisfy the requirements established in 339 this section if such impact assessment is reasonably similar in scope and 340 effect to the impact assessment that would otherwise be conducted 341 pursuant to this section. 342 (f) If any processor conducts an impact assessment pursuant to 343 subsection (b) of this section and determines that the online service, 344 product or feature that is the subject of such assessment poses a 345 heightened risk of harm to minors, such processor shall establish and 346 implement a plan to mitigate or eliminate such risk. The Attorney 347 General may require a processor to disclose to the Attorney General a 348 plan established and implemented pursuant to this subsection if the 349 plan is relevant to an investigation conducted by the Attorney General. 350 (g) Impact assessments shall be confidential and shall be exempt from 351 disclosure under the Freedom of Information Act, as defined in section 352 1-200. To the extent any information contained in an impact assessment 353 disclosed to the Attorney General includes information subject to the 354 attorney-client privilege or work product protection, such disclosure 355 shall not constitute a waiver of such privilege or protection. 356 [(b)] (h) A contract between a controller and a processor shall satisfy 357 the requirements established in subsection (b) of section 42-521. 358 [(c)] (i) Nothing in this section shall be construed to relieve a 359 controller or processor from the liabilities imposed on the controller or 360 processor by virtue of such controller's or processor's role in the 361 processing relationship, as described in sections 42-529 to 42-529e, 362 inclusive, as amended by this act. 363 [(d)] (j) Determining whether a person is acting as a controller or 364 processor with respect to a specific processing of data is a fact-based 365 determination that depends upon the context in which personal data is 366 Substitute Bill No. 1295 LCO 13 of 13 to be processed. A person who is not limited in such person's processing 367 of personal data pursuant to a controller's instructions, or who fails to 368 adhere to such instructions, is a controller and not a processor with 369 respect to a specific processing of data. A processor that continues to 370 adhere to a controller's instructions with respect to a specific processing 371 of personal data remains a processor. If a processor begins, alone or 372 jointly with others, determining the purposes and means of the 373 processing of personal data, the processor is a controller with respect to 374 such processing and may be subject to an enforcement action under 375 section 42-529e. 376 This act shall take effect as follows and shall amend the following sections: Section 1 October 1, 2025 New section Sec. 2 October 1, 2025 42-529 Sec. 3 October 1, 2025 42-529a Sec. 4 October 1, 2025 42-529b Sec. 5 October 1, 2025 42-529c GL Joint Favorable Subst.