LCO 1 of 31 General Assembly Substitute Bill No. 1356 January Session, 2025 AN ACT CONCERNING DATA PRIVACY, ONLINE MONITORING, SOCIAL MEDIA, DATA BROKERS AND CONNECTED VEHICLE SERVICES. Be it enacted by the Senate and House of Representatives in General Assembly convened: Section 1. Section 42-515 of the general statutes is repealed and the 1 following is substituted in lieu thereof (Effective October 1, 2025): 2 As used in this section and sections 42-516 to 42-526, inclusive, as 3 amended by this act, unless the context otherwise requires: 4 (1) "Abortion" means terminating a pregnancy for any purpose other 5 than producing a live birth. 6 (2) "Affiliate" means a legal entity that shares common branding with 7 another legal entity or controls, is controlled by or is under common 8 control with another legal entity. For the purposes of this subdivision, 9 "control" and "controlled" mean (A) ownership of, or the power to vote, 10 more than fifty per cent of the outstanding shares of any class of voting 11 security of a company, (B) control in any manner over the election of a 12 majority of the directors or of individuals exercising similar functions, 13 or (C) the power to exercise controlling influence over the management 14 of a company. 15 (3) "Authenticate" means to use reasonable means to determine that 16 Substitute Bill No. 1356 LCO 2 of 31 a request to exercise any of the rights afforded under subdivisions (1) to 17 (4), inclusive, of subsection (a) of section 42-518, as amended by this act, 18 is being made by, or on behalf of, the consumer who is entitled to 19 exercise such consumer rights with respect to the personal data at issue. 20 (4) "Biometric data" means data generated by automatic 21 measurements of an individual's biological characteristics, such as a 22 fingerprint, a voiceprint, eye retinas, irises or other unique biological 23 patterns or characteristics that [are used to identify] can be associated 24 with a specific individual. "Biometric data" does not include (A) a digital 25 or physical photograph, (B) an audio or video recording, or (C) any data 26 generated from a digital or physical photograph, or an audio or video 27 recording, unless such data [is] are generated to identify a specific 28 individual. 29 (5) "Business associate" has the same meaning as provided in HIPAA. 30 (6) "Child" has the same meaning as provided in COPPA. 31 (7) "Consent" means a clear affirmative act signifying a consumer's 32 freely given, specific, informed and unambiguous agreement to allow 33 the processing of personal data relating to the consumer. "Consent" may 34 include a written statement, including by electronic means, or any other 35 unambiguous affirmative action. "Consent" does not include (A) 36 acceptance of general or broad terms of use or a similar document that 37 contains descriptions of personal data processing along with other, 38 unrelated information, (B) hovering over, muting, pausing or closing a 39 given piece of content, or (C) agreement obtained through the use of 40 dark patterns. 41 (8) "Consumer" means an individual who is a resident of this state. 42 "Consumer" does not include an individual acting in a commercial or 43 employment context or as an employee, owner, director, officer or 44 contractor of a company, partnership, sole proprietorship, nonprofit or 45 government agency whose communications or transactions with the 46 controller occur solely within the context of that individual's role with 47 the company, partnership, sole proprietorship, nonprofit or government 48 Substitute Bill No. 1356 LCO 3 of 31 agency. 49 (9) "Consumer health data" means any personal data that a controller 50 uses to identify a consumer's physical or mental health condition, [or] 51 diagnosis or status, and includes, but is not limited to, gender-affirming 52 health data and reproductive or sexual health data. 53 (10) "Consumer health data controller" means any controller that, 54 alone or jointly with others, determines the purpose and means of 55 processing consumer health data. 56 (11) "Controller" means a person who, alone or jointly with others, 57 determines the purpose and means of processing personal data. 58 (12) "COPPA" means the Children's Online Privacy Protection Act of 59 1998, 15 USC 6501 et seq., and the regulations, rules, guidance and 60 exemptions adopted pursuant to said act, as said act and such 61 regulations, rules, guidance and exemptions may be amended from 62 time to time. 63 (13) "Covered entity" has the same meaning as provided in HIPAA. 64 (14) "Dark pattern" means a user interface designed or manipulated 65 with the substantial effect of subverting or impairing user autonomy, 66 decision-making or choice, and includes, but is not limited to, any 67 practice the Federal Trade Commission refers to as a "dark pattern". 68 (15) "Decisions that produce legal or similarly significant effects 69 concerning the consumer" means decisions made by the controller that 70 result in the provision or denial by the controller of financial or lending 71 services, housing, insurance, education enrollment or opportunity, 72 criminal justice, employment opportunities, health care services or 73 access to essential goods or services. 74 (16) "De-identified data" means data that cannot reasonably be used 75 to infer information about, or otherwise be linked to, an identified or 76 identifiable individual, or a device linked to such individual, if the 77 controller that possesses such data (A) takes reasonable measures to 78 Substitute Bill No. 1356 LCO 4 of 31 ensure that such data cannot be associated with an individual, (B) 79 publicly commits to process such data only in a de-identified fashion 80 and not attempt to re-identify such data, and (C) contractually obligates 81 any recipients of such data to satisfy the criteria set forth in 82 subparagraphs (A) and (B) of this subdivision. 83 (17) "Gender-affirming health care services" has the same meaning as 84 provided in section 52-571n. 85 (18) "Gender-affirming health data" means any personal data 86 concerning an effort made by a consumer to seek, or a consumer's 87 receipt of, gender-affirming health care services. 88 (19) "Geofence" means any technology that uses global positioning 89 coordinates, cell tower connectivity, cellular data, radio frequency 90 identification, wireless fidelity technology data or any other form of 91 location detection, or any combination of such coordinates, connectivity, 92 data, identification or other form of location detection, to establish a 93 virtual boundary. 94 (20) "HIPAA" means the Health Insurance Portability and 95 Accountability Act of 1996, 42 USC 1320d et seq., as amended from time 96 to time. 97 (21) "Identified or identifiable individual" means an individual who 98 can be readily identified, directly or indirectly. 99 (22) "Institution of higher education" means any individual who, or 100 school, board, association, limited liability company or corporation that, 101 is licensed or accredited to offer one or more programs of higher 102 learning leading to one or more degrees. 103 (23) "Mental health facility" means any health care facility in which at 104 least seventy per cent of the health care services provided in such facility 105 are mental health services. 106 (24) "Neural data" means any information that is generated by 107 measuring the activity of an individual's central or peripheral nervous 108 Substitute Bill No. 1356 LCO 5 of 31 system. 109 [(24)] (25) "Nonprofit organization" means any organization that is 110 exempt from taxation under Section 501(c)(3), 501(c)(4), 501(c)(6) or 111 501(c)(12) of the Internal Revenue Code of 1986, or any subsequent 112 corresponding internal revenue code of the United States, as amended 113 from time to time. 114 [(25)] (26) "Person" means an individual, association, company, 115 limited liability company, corporation, partnership, sole proprietorship, 116 trust or other legal entity. 117 [(26)] (27) "Personal data" means any information that is linked or 118 reasonably linkable to an identified or identifiable individual. "Personal 119 data" does not include de-identified data or publicly available 120 information. 121 [(27)] (28) "Precise geolocation data" means information derived from 122 technology, including, but not limited to, global positioning system 123 level latitude and longitude coordinates or other mechanisms, that 124 directly identifies the specific location of an individual with precision 125 and accuracy within a radius of one thousand seven hundred fifty feet. 126 "Precise geolocation data" does not include the content of 127 communications or any data generated by or connected to advanced 128 utility metering infrastructure systems or equipment for use by a utility. 129 [(28)] (29) "Process" and "processing" mean any operation or set of 130 operations performed, whether by manual or automated means, on 131 personal data or on sets of personal data, such as the collection, use, 132 storage, disclosure, analysis, deletion or modification of personal data. 133 [(29)] (30) "Processor" means a person who processes personal data 134 on behalf of a controller. 135 [(30)] (31) "Profiling" means any form of automated processing 136 performed on personal data to evaluate, analyze or predict personal 137 aspects related to an identified or identifiable individual's economic 138 Substitute Bill No. 1356 LCO 6 of 31 situation, health, personal preferences, interests, reliability, behavior, 139 location or movements. 140 [(31)] (32) "Protected health information" has the same meaning as 141 provided in HIPAA. 142 [(32)] (33) "Pseudonymous data" means personal data that cannot be 143 attributed to a specific individual without the use of additional 144 information, provided such additional information is kept separately 145 and is subject to appropriate technical and organizational measures to 146 ensure that the personal data [is] are not attributed to an identified or 147 identifiable individual. 148 [(33)] (34) "Publicly available information" means information that 149 (A) is lawfully made available through federal, state or municipal 150 government records or widely distributed media, [and] or (B) a 151 controller has a reasonable basis to believe a consumer has lawfully 152 made available to the general public. "Publicly available information" 153 does not include any (i) information that is collated and combined to 154 create a consumer profile that is made available to a user of a publicly 155 available Internet web site either in exchange for payment or free of 156 charge, (ii) information that is made available for sale, or (iii) inference 157 that is generated from the information described in subparagraph (B)(i) 158 or (B)(ii) of this subdivision. 159 [(34)] (35) "Reproductive or sexual health care" means any health 160 care-related services or products rendered or provided concerning a 161 consumer's reproductive system or sexual well-being, including, but not 162 limited to, any such service or product rendered or provided concerning 163 (A) an individual health condition, status, disease, diagnosis, diagnostic 164 test or treatment, (B) a social, psychological, behavioral or medical 165 intervention, (C) a surgery or procedure, including, but not limited to, 166 an abortion, (D) a use or purchase of a medication, including, but not 167 limited to, a medication used or purchased for the purposes of an 168 abortion, (E) a bodily function, vital sign or symptom, (F) a 169 measurement of a bodily function, vital sign or symptom, or (G) an 170 Substitute Bill No. 1356 LCO 7 of 31 abortion, including, but not limited to, medical or nonmedical services, 171 products, diagnostics, counseling or follow-up services for an abortion. 172 [(35)] (36) "Reproductive or sexual health data" means any personal 173 data concerning an effort made by a consumer to seek, or a consumer's 174 receipt of, reproductive or sexual health care. 175 [(36)] (37) "Reproductive or sexual health facility" means any health 176 care facility in which at least seventy per cent of the health care-related 177 services or products rendered or provided in such facility are 178 reproductive or sexual health care. 179 [(37)] (38) "Sale of personal data" means the exchange of personal data 180 for monetary or other valuable consideration by the controller to a third 181 party. "Sale of personal data" does not include (A) the disclosure of 182 personal data to a processor that processes the personal data on behalf 183 of the controller, (B) the disclosure of personal data to a third party for 184 purposes of providing a product or service requested by the consumer, 185 (C) the disclosure or transfer of personal data to an affiliate of the 186 controller, (D) the disclosure of personal data where the consumer 187 directs the controller to disclose the personal data or intentionally uses 188 the controller to interact with a third party, (E) the disclosure of personal 189 data that the consumer (i) intentionally made available to the general 190 public via a channel of mass media, and (ii) did not restrict to a specific 191 audience, or (F) the disclosure or transfer of personal data to a third 192 party as an asset that is part of a merger, acquisition, bankruptcy or 193 other transaction, or a proposed merger, acquisition, bankruptcy or 194 other transaction, in which the third party assumes control of all or part 195 of the controller's assets. 196 [(38)] (39) "Sensitive data" means personal data that includes (A) data 197 revealing (i) racial or ethnic origin, (ii) religious beliefs, (iii) a mental or 198 physical health condition, [or] diagnosis, disability or treatment, (iv) sex 199 life, sexual orientation or status as nonbinary or transgender, or (v) 200 citizenship or immigration status, (B) consumer health data, (C) [the 201 processing of] genetic or biometric data [for the purpose of uniquely 202 Substitute Bill No. 1356 LCO 8 of 31 identifying an individual] or information derived therefrom, (D) 203 personal data collected from [a known] an individual the controller has 204 actual knowledge, or knowledge fairly implied on the basis of objective 205 circumstances, is a child, (E) data concerning an individual's status as a 206 victim of crime, as defined in section 1-1k, [or] (F) precise geolocation 207 data, (G) neural data, (H) financial information that reveals a consumer's 208 financial account number, financial account log-in information or credit 209 card or debit card number that, in combination with any required access 210 or security code, password or credential, would allow access to a 211 consumer's financial account, or (I) government-issued identification 212 number, including, but not limited to, Social Security number, passport 213 number, state identification card number or driver's license number, 214 that applicable law does not require to be publicly displayed. 215 [(39)] (40) "Targeted advertising" means displaying advertisements to 216 a consumer where the advertisement is selected based on personal data 217 obtained or inferred from that consumer's activities over time and across 218 nonaffiliated Internet web sites or online applications to predict such 219 consumer's preferences or interests. "Targeted advertising" does not 220 include (A) advertisements based on activities within a controller's own 221 Internet web sites or online applications, (B) advertisements based on 222 the context of a consumer's current search query, visit to an Internet web 223 site or online application, (C) advertisements directed to a consumer in 224 response to the consumer's request for information or feedback, or (D) 225 processing personal data solely to measure or report advertising 226 frequency, performance or reach. 227 [(40)] (41) "Third party" means a person, such as a public authority, 228 agency or body, other than the consumer, controller or processor or an 229 affiliate of the processor or the controller. 230 [(41)] (42) "Trade secret" has the same meaning as provided in section 231 35-51. 232 Sec. 2. Section 42-516 of the general statutes is repealed and the 233 following is substituted in lieu thereof (Effective October 1, 2025): 234 Substitute Bill No. 1356 LCO 9 of 31 The provisions of sections 42-515 to 42-525, inclusive, as amended by 235 this act, apply to persons that: [conduct] (1) Conduct business in this 236 state, or [persons that] produce products or services that are targeted to 237 residents of this state, and [that] during the preceding calendar year [: 238 (1) Controlled] (A) controlled or processed the personal data of not [less] 239 fewer than [one hundred thousand] thirty-five thousand consumers, 240 excluding personal data controlled or processed solely for the purpose 241 of completing a payment transaction, [;] or [(2)] (B) controlled or 242 processed the personal data of not [less] fewer than [twenty-five 243 thousand] ten thousand consumers and derived more than [twenty-244 five] twenty per cent of their gross revenue from the sale of personal 245 data; (2) control or process consumers' sensitive data; or (3) offer 246 consumers' personal data for sale in trade or commerce. 247 Sec. 3. Subsections (a) and (b) of section 42-517 of the general statutes 248 are repealed and the following is substituted in lieu thereof (Effective 249 October 1, 2025): 250 (a) The provisions of sections 42-515 to 42-525, inclusive, as amended 251 by this act, do not apply to any: (1) Body, authority, board, bureau, 252 commission, district or agency of this state or of any political 253 subdivision of this state; (2) person who has entered into a contract with 254 any body, authority, board, bureau, commission, district or agency 255 described in subdivision (1) of this subsection while such person is 256 processing consumer health data on behalf of such body, authority, 257 board, bureau, commission, district or agency pursuant to such contract; 258 (3) [nonprofit organization; (4)] institution of higher education; [(5)] (4) 259 national securities association that is registered under 15 USC 78o-3 of 260 the Securities Exchange Act of 1934, as amended from time to time; [(6) 261 financial institution or data subject to Title V of the Gramm-Leach-Bliley 262 Act, 15 USC 6801 et seq.; (7) covered entity or business associate, as 263 defined in 45 CFR 160.103; (8)] (5) tribal nation government 264 organization; or [(9)] (6) air carrier, as defined in 49 USC 40102, as 265 amended from time to time, and regulated under the Federal Aviation 266 Act of 1958, 49 USC 40101 et seq., and the Airline Deregulation Act of 267 1978, 49 USC 41713, as said acts may be amended from time to time. 268 Substitute Bill No. 1356 LCO 10 of 31 (b) The following information and data [is] are exempt from the 269 provisions of sections 42-515 to 42-526, inclusive, as amended by this 270 act: (1) Protected health information under HIPAA; (2) patient-271 identifying information for purposes of 42 USC 290dd-2; (3) identifiable 272 private information for purposes of the federal policy for the protection 273 of human subjects under 45 CFR 46; (4) identifiable private information 274 that is otherwise information collected as part of human subjects 275 research pursuant to the good clinical practice guidelines issued by the 276 International Council for Harmonization of Technical Requirements for 277 Pharmaceuticals for Human Use; (5) the protection of human subjects 278 under 21 CFR Parts 6, 50 and 56, or personal data used or shared in 279 research, as defined in 45 CFR 164.501, that is conducted in accordance 280 with the standards set forth in this subdivision and subdivisions (3) and 281 (4) of this subsection, or other research conducted in accordance with 282 applicable law; (6) information and documents created for purposes of 283 the Health Care Quality Improvement Act of 1986, 42 USC 11101 et seq.; 284 (7) patient safety work product for purposes of section 19a-127o and the 285 Patient Safety and Quality Improvement Act, 42 USC 299b-21 et seq., as 286 amended from time to time; (8) information derived from any of the 287 health care-related information listed in this subsection that is de-288 identified in accordance with the requirements for de-identification 289 pursuant to HIPAA; (9) information originating from and intermingled 290 to be indistinguishable with, or information treated in the same manner 291 as, information exempt under this subsection that is maintained by a 292 covered entity or business associate, program or qualified service 293 organization, as specified in 42 USC 290dd-2, as amended from time to 294 time; (10) information used for public health activities and purposes as 295 authorized by HIPAA, community health activities and population 296 health activities; (11) the collection, maintenance, disclosure, sale, 297 communication or use of any personal information bearing on a 298 consumer's credit worthiness, credit standing, credit capacity, character, 299 general reputation, personal characteristics or mode of living by a 300 consumer reporting agency, furnisher or user that provides information 301 for use in a consumer report, and by a user of a consumer report, but 302 only to the extent that such activity is regulated by and authorized 303 Substitute Bill No. 1356 LCO 11 of 31 under the Fair Credit Reporting Act, 15 USC 1681 et seq., as amended 304 from time to time; (12) personal data collected, processed, sold or 305 disclosed in compliance with the Driver's Privacy Protection Act of 1994, 306 18 USC 2721 et seq., as amended from time to time; (13) personal data 307 regulated by the Family Educational Rights and Privacy Act, 20 USC 308 1232g et seq., as amended from time to time; (14) personal data collected, 309 processed, sold or disclosed in compliance with the Farm Credit Act, 12 310 USC 2001 et seq., as amended from time to time; (15) data processed or 311 maintained (A) in the course of an individual applying to, employed by 312 or acting as an agent or independent contractor of a controller, 313 processor, consumer health data controller or third party, to the extent 314 that the data [is] are collected and used within the context of that role, 315 (B) as the emergency contact information of an individual under 316 sections 42-515 to 42-526, inclusive, as amended by this act, used for 317 emergency contact purposes, or (C) that is necessary to retain to 318 administer benefits for another individual relating to the individual 319 who is the subject of the information under subdivision (1) of this 320 subsection and used for the purposes of administering such benefits; 321 [and] (16) personal data collected, processed, sold or disclosed in 322 relation to price, route or service, as such terms are used in the Federal 323 Aviation Act of 1958, 49 USC 40101 et seq., and the Airline Deregulation 324 Act of 1978, 49 USC 41713, as said acts may be amended from time to 325 time; and (17) data subject to Title V of the Gramm-Leach-Bliley Act, 15 326 USC 6801 et seq., as amended from time to time. 327 Sec. 4. Subsections (a) and (b) of section 42-518 of the general statutes 328 are repealed and the following is substituted in lieu thereof (Effective 329 October 1, 2025): 330 (a) A consumer shall have the right to: (1) Confirm whether or not a 331 controller is processing the consumer's personal data and access such 332 personal data, including, but not limited to, any inferences about the 333 consumer derived from such personal data, unless such confirmation or 334 access would require the controller to reveal a trade secret; (2) correct 335 inaccuracies in the consumer's personal data, taking into account the 336 nature of the personal data and the purposes of the processing of the 337 Substitute Bill No. 1356 LCO 12 of 31 consumer's personal data; (3) delete personal data provided by, or 338 obtained about, the consumer; (4) obtain a copy of the consumer's 339 personal data processed by the controller, in a portable and, to the extent 340 technically feasible, readily usable format that allows the consumer to 341 transmit the data to another controller without hindrance, where the 342 processing is carried out by automated means, provided such controller 343 shall not be required to reveal any trade secret; [and] (5) opt out of the 344 processing of the personal data for purposes of (A) targeted advertising, 345 (B) the sale of personal data, except as provided in subsection (b) of 346 section 42-520, or (C) profiling in furtherance of [solely] automated 347 decisions that produce legal or similarly significant effects concerning 348 the consumer; and (6) obtain from the controller (A) a list of the third 349 parties to which such controller has sold the consumer's personal data, 350 or (B) if such controller does not maintain a list of the third parties to 351 which such controller has sold the consumer's personal data, a list of all 352 third parties to which such controller has sold personal data. 353 (b) A consumer may exercise rights under this section by a secure and 354 reliable means established by the controller and described to the 355 consumer in the controller's privacy notice. A consumer may designate 356 an authorized agent in accordance with section 42-519 to exercise the 357 rights of such consumer to opt out of the processing of such consumer's 358 personal data for purposes of subdivision (5) of subsection (a) of this 359 section on behalf of the consumer. In the case of processing personal 360 data of a [known] consumer who the controller has actual knowledge, 361 or knowledge fairly implied on the basis of objective circumstances, is a 362 child, the parent or legal guardian may exercise such consumer rights 363 on the child's behalf. In the case of processing personal data concerning 364 a consumer subject to a guardianship, conservatorship or other 365 protective arrangement, the guardian or the conservator of the 366 consumer may exercise such rights on the consumer's behalf. 367 Sec. 5. Subsection (a) of section 42-520 of the general statutes is 368 repealed and the following is substituted in lieu thereof (Effective October 369 1, 2025): 370 Substitute Bill No. 1356 LCO 13 of 31 (a) A controller shall: (1) Limit the collection of personal data to what 371 is [adequate, relevant and] reasonably necessary [in relation to the 372 purposes for which such data is processed, as disclosed to] and 373 proportionate to provide or maintain a product or service specifically 374 requested by the consumer; (2) [except as otherwise provided in sections 375 42-515 to 42-525, inclusive,] not process personal data for purposes that 376 are neither reasonably necessary to, nor compatible with, the disclosed 377 purposes for which such personal data [is] are processed, as disclosed 378 to the consumer, unless the controller obtains the consumer's consent; 379 (3) establish, implement and maintain reasonable administrative, 380 technical and physical data security practices to protect the 381 confidentiality, integrity and accessibility of personal data appropriate 382 to the volume and nature of the personal data at issue; (4) not process 383 sensitive data concerning a consumer without obtaining the consumer's 384 consent, or, in the case of the processing of sensitive data concerning a 385 [known] consumer who the controller has actual knowledge, or 386 knowledge fairly implied on the basis of objective circumstances, is a 387 child, without processing such data in accordance with COPPA; (5) not 388 process personal data in violation of the laws of this state and federal 389 laws that prohibit unlawful discrimination against consumers; (6) 390 provide an effective mechanism for a consumer to revoke the 391 consumer's consent under this section that is at least as easy as the 392 mechanism by which the consumer provided the consumer's consent 393 and, upon revocation of such consent, cease to process the data as soon 394 as practicable, but not later than fifteen days after the receipt of such 395 request; (7) not sell the sensitive data of a consumer without the 396 consumer's consent; and [(7)] (8) not process the personal data of a 397 consumer for purposes of targeted advertising, or sell the consumer's 398 personal data without the consumer's consent, under circumstances 399 where a controller has actual knowledge, or [wilfully disregards] 400 knowledge fairly implied on the basis of objective circumstances, that 401 the consumer is at least thirteen years of age but younger than sixteen 402 years of age. A controller shall not discriminate against a consumer for 403 exercising any of the consumer rights contained in sections 42-515 to 42-404 525, inclusive, as amended by this act, including denying goods or 405 Substitute Bill No. 1356 LCO 14 of 31 services, charging different prices or rates for goods or services or 406 providing a different level of quality of goods or services to the 407 consumer. 408 Sec. 6. Subsections (a) to (d), inclusive, of section 42-524 of the general 409 statutes are repealed and the following are substituted in lieu thereof 410 (Effective October 1, 2025): 411 (a) Nothing in sections 42-515 to 42-526, inclusive, as amended by this 412 act, shall be construed to restrict a controller's, processor's or consumer 413 health data controller's ability to: (1) Comply with federal, state or 414 municipal ordinances or regulations; (2) comply with a civil, criminal or 415 regulatory inquiry, investigation, subpoena or summons by federal, 416 state, municipal or other governmental authorities; (3) cooperate with 417 law enforcement agencies concerning conduct or activity that the 418 controller, processor or consumer health data controller reasonably and 419 in good faith believes may violate federal, state or municipal ordinances 420 or regulations; (4) investigate, establish, exercise, prepare for or defend 421 legal claims; (5) provide a product or service specifically requested by a 422 consumer; (6) perform under a contract to which a consumer is a party, 423 including fulfilling the terms of a written warranty; (7) take steps at the 424 request of a consumer prior to entering into a contract; (8) take 425 immediate steps to protect an interest that is essential for the life or 426 physical safety of the consumer or another individual, and where the 427 processing cannot be manifestly based on another legal basis; (9) 428 prevent, detect, protect against or respond to security incidents, identity 429 theft, fraud, harassment, malicious or deceptive activities or any illegal 430 activity, preserve the integrity or security of systems or investigate, 431 report or prosecute those responsible for any such action; (10) engage in 432 public or peer-reviewed scientific or statistical research in the public 433 interest that adheres to all other applicable ethics and privacy laws and 434 is approved, monitored and governed by an institutional review board 435 that determines, or similar independent oversight entities that 436 determine, (A) whether the deletion of the information is likely to 437 provide substantial benefits that do not exclusively accrue to the 438 controller or consumer health data controller, (B) the expected benefits 439 Substitute Bill No. 1356 LCO 15 of 31 of the research outweigh the privacy risks, and (C) whether the 440 controller or consumer health data controller has implemented 441 reasonable safeguards to mitigate privacy risks associated with 442 research, including any risks associated with re-identification; (11) assist 443 another controller, processor, consumer health data controller or third 444 party with any of the obligations under sections 42-515 to 42-526, 445 inclusive, as amended by this act; or (12) process personal data for 446 reasons of public interest in the area of public health, community health 447 or population health, but solely to the extent that such processing is (A) 448 subject to suitable and specific measures to safeguard the rights of the 449 consumer whose personal data [is] are being processed, and (B) under 450 the responsibility of a professional subject to confidentiality obligations 451 under federal, state or local law. 452 (b) The obligations imposed on controllers, processors or consumer 453 health data controllers under sections 42-515 to 42-526, inclusive, as 454 amended by this act, shall not restrict a controller's, processor's or 455 consumer health data controller's ability to collect, use or retain data for 456 internal use to: (1) Conduct internal research to develop, improve or 457 repair products, services or technology; (2) effectuate a product recall; 458 (3) identify and repair technical errors that impair existing or intended 459 functionality; or (4) perform solely internal operations that are 460 reasonably aligned with the expectations of the consumer or reasonably 461 anticipated based on the consumer's existing relationship with the 462 controller or consumer health data controller, or are otherwise 463 compatible with processing data in furtherance of the provision of a 464 product or service specifically requested by a consumer or the 465 performance of a contract to which the consumer is a party. 466 (c) The obligations imposed on controllers, processors or consumer 467 health data controllers under sections 42-515 to 42-526, inclusive, as 468 amended by this act, shall not apply where compliance by the controller, 469 processor or consumer health data controller with said sections would 470 violate an evidentiary privilege under the laws of this state. Nothing in 471 sections 42-515 to 42-526, inclusive, as amended by this act, shall be 472 construed to prevent a controller, processor or consumer health data 473 Substitute Bill No. 1356 LCO 16 of 31 controller from providing personal data concerning a consumer to a 474 person covered by an evidentiary privilege under the laws of the state 475 as part of a privileged communication. 476 (d) A controller, processor or consumer health data controller that 477 discloses personal data to a processor or third-party controller in 478 accordance with sections 42-515 to 42-526, inclusive, as amended by this 479 act, shall not be deemed to have violated said sections if the processor 480 or third-party controller that receives and processes such personal data 481 violates said sections, provided, at the time the disclosing controller, 482 processor or consumer health data controller disclosed such personal 483 data, the disclosing controller, processor or consumer health data 484 controller did not have actual knowledge, or knowledge fairly implied 485 on the basis of objective circumstances, that the receiving processor or 486 third-party controller would violate said sections. A third-party 487 controller or processor receiving personal data from a controller, 488 processor or consumer health data controller in compliance with 489 sections 42-515 to 42-526, inclusive, as amended by this act, is likewise 490 not in violation of said sections for the transgressions of the controller, 491 processor or consumer health data controller from which such third-492 party controller or processor receives such personal data. 493 Sec. 7. Subsections (a) and (b) of section 42-528 of the general statutes 494 are repealed and the following is substituted in lieu thereof (Effective 495 October 1, 2025): 496 (a) For the purposes of this section: 497 (1) "Authenticate" means to use reasonable means and make a 498 commercially reasonable effort to determine whether a request to 499 exercise any right afforded under subsection (b) of this section has been 500 submitted by, or on behalf of, the minor who is entitled to exercise such 501 right; 502 (2) "Consumer" has the same meaning as provided in section 42-515, 503 as amended by this act; 504 Substitute Bill No. 1356 LCO 17 of 31 (3) "Minor" means any consumer who is younger than eighteen years 505 of age; 506 (4) "Personal data" has the same meaning as provided in section 42-507 515, as amended by this act; 508 (5) "Social media platform" (A) means a public or semi-public 509 Internet-based service or application that (i) is used by a consumer in 510 this state, (ii) is primarily intended to connect and allow users to socially 511 interact within such service or application, and (iii) enables a user to [(I)] 512 construct a public or semi-public profile for the purposes of signing into 513 and using such service or application, [(II) populate a public list of other 514 users with whom the user shares a social connection within such service 515 or application, and (III) create or post content that is viewable by other 516 users, including, but not limited to, on message boards, in chat rooms, 517 or through a landing page or main feed that presents the user with 518 content generated by other users,] and (B) does not include a public or 519 semi-public Internet-based service or application that (i) exclusively 520 provides electronic mail or direct messaging services, (ii) primarily 521 consists of news, sports, entertainment, interactive video games, 522 electronic commerce or content that is preselected by the provider or for 523 which any chat, comments or interactive functionality is incidental to, 524 directly related to, or dependent on the provision of such content, or (iii) 525 is used by and under the direction of an educational entity, including, 526 but not limited to, a learning management system or a student 527 engagement program; and 528 (6) "Unpublish" means to remove a social media platform account 529 from public visibility. 530 (b) (1) Not later than fifteen business days after a social media 531 platform receives a request from a minor or, if the minor is younger than 532 sixteen years of age, from such minor's parent or legal guardian to 533 unpublish such minor's social media platform account, the social media 534 platform shall unpublish such minor's social media platform account. 535 (2) Not later than forty-five business days after a social media 536 Substitute Bill No. 1356 LCO 18 of 31 platform receives a request from a minor or, if the minor is younger than 537 sixteen years of age, from such minor's parent or legal guardian to delete 538 such minor's social media platform account, the social media platform 539 shall delete such minor's social media platform account and cease 540 processing such minor's personal data except where the preservation of 541 such minor's social media platform account or personal data is 542 otherwise permitted or required by applicable law, including, but not 543 limited to, sections 42-515 to 42-525, inclusive, as amended by this act. 544 A social media platform may extend such forty-five business day period 545 by an additional forty-five business days if such extension is reasonably 546 necessary considering the complexity and number of the consumer's 547 requests, provided the social media platform informs the minor or, if the 548 minor is younger than sixteen years of age, such minor's parent or legal 549 guardian within the initial forty-five business day response period of 550 such extension and the reason for such extension. 551 (3) A social media platform shall establish, and shall describe in a 552 privacy notice, one or more secure and reliable means for submitting a 553 request pursuant to this subsection. A social media platform that 554 provides a mechanism for a minor or, if the minor is younger than 555 sixteen years of age, the minor's parent or legal guardian to initiate a 556 process to delete or unpublish such minor's social media platform 557 account shall be deemed to be in compliance with the provisions of this 558 subsection. 559 (4) No social media platform shall require a minor's parent or legal 560 guardian to create a social media platform account to submit a request 561 pursuant to this subsection. A social media platform may require a 562 minor's parent or legal guardian to use an existing social media platform 563 account to submit such a request, provided such parent or legal 564 guardian has access to the existing social media platform account. 565 Sec. 8. Section 42-529a of the general statutes is repealed and the 566 following is substituted in lieu thereof (Effective October 1, 2025): 567 (a) Each controller that offers any online service, product or feature 568 Substitute Bill No. 1356 LCO 19 of 31 to consumers whom such controller has actual knowledge, or [wilfully 569 disregards] knowledge fairly implied on the basis of objective 570 circumstances, are minors shall use reasonable care to avoid any 571 heightened risk of harm to minors caused by such online service, 572 product or feature. [In any enforcement action brought by the Attorney 573 General pursuant to section 42-529e, there shall be a rebuttable 574 presumption that a controller used reasonable care as required under 575 this section if the controller complied with the provisions of section 42-576 529b concerning data protection assessments.] 577 (b) (1) [Subject to the consent requirement established in subdivision 578 (3) of this subsection, no] No controller that offers any online service, 579 product or feature to consumers whom such controller has actual 580 knowledge, or [wilfully disregards] knowledge fairly implied on the 581 basis of objective circumstances, are minors shall: (A) Process any 582 minor's personal data (i) for the purposes of (I) targeted advertising, (II) 583 any sale of personal data, or (III) profiling in furtherance of any [fully] 584 automated decision made by such controller that produces any legal or 585 similarly significant effect concerning the provision or denial by such 586 controller of any financial or lending services, housing, insurance, 587 education enrollment or opportunity, criminal justice, employment 588 opportunity, health care services or access to essential goods or services, 589 (ii) unless such processing is reasonably necessary to provide such 590 online service, product or feature, (iii) for any processing purpose (I) 591 other than the processing purpose that the controller disclosed at the 592 time such controller collected such personal data, or (II) that is 593 reasonably necessary for, and compatible with, the processing purpose 594 described in subparagraph (A)(iii)(I) of this subdivision, or (iv) for 595 longer than is reasonably necessary to provide such online service, 596 product or feature; or (B) use any system design feature to significantly 597 increase, sustain or extend any minor's use of such online service, 598 product or feature. The provisions of this subdivision shall not apply to 599 any service or application that is used by and under the direction of an 600 educational entity, including, but not limited to, a learning management 601 system or a student engagement program. 602 Substitute Bill No. 1356 LCO 20 of 31 (2) [Subject to the consent requirement established in subdivision (3) 603 of this subsection, no] No controller that offers an online service, 604 product or feature to consumers whom such controller has actual 605 knowledge, or [wilfully disregards] knowledge fairly implied on the 606 basis of objective circumstances, are minors shall collect a minor's 607 precise geolocation data unless: (A) Such precise geolocation data [is 608 reasonably] are strictly necessary for the controller to provide such 609 online service, product or feature and, if such data [is] are necessary to 610 provide such online service, product or feature, such controller may 611 only collect such data for the time necessary to provide such online 612 service, product or feature; and (B) the controller provides to the minor 613 a signal indicating that such controller is collecting such precise 614 geolocation data, which signal shall be available to such minor for the 615 entire duration of such collection. 616 [(3) No controller shall engage in the activities described in 617 subdivisions (1) and (2) of this subsection unless the controller obtains 618 the minor's consent or, if the minor is younger than thirteen years of age, 619 the consent of such minor's parent or legal guardian. A controller that 620 complies with the verifiable parental consent requirements established 621 in the Children's Online Privacy Protection Act of 1998, 15 USC 6501 et 622 seq., and the regulations, rules, guidance and exemptions adopted 623 pursuant to said act, as said act and such regulations, rules, guidance 624 and exemptions may be amended from time to time, shall be deemed to 625 have satisfied any requirement to obtain parental consent under this 626 subdivision.] 627 (c) (1) No controller that offers any online service, product or feature 628 to consumers whom such controller has actual knowledge, or [wilfully 629 disregards] knowledge fairly implied on the basis of objective 630 circumstances, are minors shall: (A) Provide any consent mechanism 631 that is designed to substantially subvert or impair, or is manipulated 632 with the effect of substantially subverting or impairing, user autonomy, 633 decision-making or choice; or (B) except as provided in subdivision (2) 634 of this subsection, offer any direct messaging apparatus for use by 635 minors without providing readily accessible and easy-to-use safeguards 636 Substitute Bill No. 1356 LCO 21 of 31 to limit the ability of adults to send unsolicited communications to 637 minors with whom they are not connected. 638 (2) The provisions of subparagraph (B) of subdivision (1) of this 639 subsection shall not apply to services where the predominant or 640 exclusive function is: (A) Electronic mail; or (B) direct messaging 641 consisting of text, photos or videos that are sent between devices by 642 electronic means, where messages are (i) shared between the sender and 643 the recipient, (ii) only visible to the sender and the recipient, and (iii) not 644 posted publicly. 645 Sec. 9. Subsection (a) of section 42-529b of the general statutes is 646 repealed and the following is substituted in lieu thereof (Effective October 647 1, 2025): 648 (a) Each controller that [, on or after October 1, 2024,] offers any online 649 service, product or feature to consumers whom such controller has 650 actual knowledge, or [wilfully disregards] knowledge fairly implied on 651 the basis of objective circumstances, are minors shall conduct a data 652 protection assessment for such online service, product or feature: (1) In 653 a manner that is consistent with the requirements established in section 654 42-522; and (2) that addresses (A) the purpose of such online service, 655 product or feature, (B) the categories of minors' personal data that such 656 online service, product or feature processes, (C) the purposes for which 657 such controller processes minors' personal data with respect to such 658 online service, product or feature, and (D) any heightened risk of harm 659 to minors that is a reasonably foreseeable result of offering such online 660 service, product or feature to minors. 661 Sec. 10. Subsection (d) of section 42-529d of the general statutes is 662 repealed and the following is substituted in lieu thereof (Effective October 663 1, 2025): 664 (d) No obligation imposed on a controller or processor under any 665 provision of sections 42-529 to 42-529c, inclusive, or section 42-529e shall 666 be construed to restrict a controller's or processor's ability to collect, use 667 or retain data for internal use to: (1) Conduct internal research to 668 Substitute Bill No. 1356 LCO 22 of 31 develop, improve or repair products, services or technology; (2) 669 effectuate a product recall; (3) identify and repair technical errors that 670 impair existing or intended functionality; or (4) perform solely internal 671 operations that are (A) reasonably aligned with the expectations of a 672 minor or reasonably anticipated based on the minor's existing 673 relationship with the controller or processor, or (B) otherwise 674 compatible with processing data in furtherance of the provision of a 675 product or service specifically requested by a minor. 676 Sec. 11. (NEW) (Effective October 1, 2025) (a) As used in this section: 677 (1) "Brokered personal data" means any personal data that are 678 categorized or organized for the purpose of enabling a data broker to 679 sell or license such personal data to another person; 680 (2) "Business" (A) means (i) a person who regularly engages in 681 commercial activities for the purpose of generating income, (ii) a bank, 682 Connecticut credit union, federal credit union, out-of-state bank, out-of-683 state trust company or out-of-state credit union, as said terms are 684 defined in section 36a-2 of the general statutes, and (iii) any other person 685 that controls, is controlled by or is under common control with a person 686 described in subparagraph (A)(i) or (A)(ii) of this subdivision, and (B) 687 does not include any body, authority, board, bureau, commission, 688 district or agency of this state or of any political subdivision of this state; 689 (3) "Consumer" has the same meaning as provided in section 42-515 690 of the general statutes, as amended by this act; 691 (4) "Data broker" means any business or, if such business is an entity, 692 any portion of such business that sells or licenses brokered personal data 693 to another person; 694 (5) "Department" means the Department of Consumer Protection; 695 (6) "License" (A) means to grant access to, or distribute, personal data 696 in exchange for consideration, and (B) does not include any use of 697 personal data for the sole benefit of the person who provided such 698 Substitute Bill No. 1356 LCO 23 of 31 personal data if such person maintains control over the use of such 699 personal data; 700 (7) "Person" has the same meaning as provided in section 42-515 of 701 the general statutes, as amended by this act; and 702 (8) "Personal data" (A) means any data concerning a consumer that, 703 either alone or in combination with any other data that are sold or 704 licensed by a data broker to another person, can reasonably be 705 associated with the consumer, and (B) includes, but is not limited to, (i) 706 a consumer's name or the name of any member of the consumer's 707 immediate family or household, (ii) a consumer's address or the address 708 of any member of the consumer's immediate family or household, (iii) a 709 consumer's birth date or place of birth, (iv) the maiden name of a 710 consumer's mother, (v) biometric data, as defined in section 42-515 of 711 the general statutes, as amended by this act, concerning a consumer, and 712 (vi) a consumer's Social Security number or any other government-713 issued identification number issued to the consumer. 714 (b) (1) Except as provided in subdivision (4) of this subsection and 715 subsection (d) of this section, no data broker shall sell or license 716 brokered personal data in this state unless the data broker is actively 717 registered with the Department of Consumer Protection in accordance 718 with the provisions of this subsection. A data broker who desires to sell 719 or license brokered personal data in this state shall submit an 720 application to the department in a form and manner prescribed by the 721 Commissioner of Consumer Protection. Each application for 722 registration as a data broker shall be accompanied by a registration fee 723 in the amount of six hundred dollars. Each registration issued pursuant 724 to this subsection shall expire on December thirty-first of the year in 725 which such registration was issued and may be renewed for successive 726 one-year terms upon application made in the manner set forth in this 727 subsection and payment of a registration renewal fee in the amount of 728 six hundred dollars. 729 (2) Except as provided in subdivision (4) of this subsection, each 730 Substitute Bill No. 1356 LCO 24 of 31 application submitted to the department pursuant to subdivision (1) of 731 this subsection shall include: 732 (A) The applicant's name, mailing address, electronic mail address 733 and telephone number; 734 (B) The address of the applicant's primary Internet web site; and 735 (C) A statement by the applicant disclosing the measures the 736 applicant shall take to ensure that no personal data is sold or licensed in 737 violation of the provisions of sections 42-515 to 42-525, inclusive, of the 738 general statutes, as amended by this act. 739 (3) The department shall make all information that an applicant 740 submits to the department pursuant to subdivision (2) of this subsection 741 publicly available on the department's Internet web site. 742 (4) The department may approve and renew an application for 743 registration as a data broker in accordance with the terms of an 744 agreement between the department and the Nationwide Multistate 745 Licensing System. 746 (c) No data broker shall sell or license any personal data in violation 747 of the provisions of sections 42-515 to 42-525, inclusive, of the general 748 statutes, as amended by this act. Each data broker shall implement 749 measures to ensure that the data broker does not sell or license any 750 personal data in violation of the provisions of sections 42-515 to 42-525, 751 inclusive, of the general statutes, as amended by this act. 752 (d) (1) The provisions of this section shall not apply to: (A) A 753 consumer reporting agency, as defined in 15 USC 1681a(f), as amended 754 from time to time, a person that furnishes information to a consumer 755 reporting agency, as provided in 15 USC 1681s-2, as amended from time 756 to time, or a user of a consumer report, as defined in 15 USC 1681a(d), 757 as amended from time to time, to the extent that the consumer reporting 758 agency, person or user engages in activities that are subject to regulation 759 under the Fair Credit Reporting Act, 15 USC 1681 et seq., as amended 760 Substitute Bill No. 1356 LCO 25 of 31 from time to time; (B) a financial institution, an affiliate or a nonaffiliated 761 third party, as said terms are defined in 15 USC 6809, as amended from 762 time to time, to the extent that the financial institution, affiliate or 763 nonaffiliated third party engages in activities that are subject to 764 regulation under Title V of the Gramm-Leach-Bliley Act, 15 USC 6801 et 765 seq., and the regulations adopted thereunder, as said act and regulations 766 may be amended from time to time; (C) a business that collects 767 information concerning a consumer if the consumer (i) is a customer, 768 subscriber or user of goods or services sold or offered by the business, 769 (ii) is in a contractual relationship with the business, (iii) is an investor 770 in the business, (iv) is a donor to the business, or (v) otherwise maintains 771 a relationship with the business that is similar to the relationships 772 described in subparagraphs (C)(i) to (C)(iv), inclusive, of this 773 subdivision; or (D) a business that performs services for, or acts as an 774 agent or on behalf of, a business described in subparagraph (C) of this 775 subdivision. 776 (2) No provision of this section shall be construed to prohibit an 777 unregistered data broker from engaging in any sale or licensing of 778 brokered personal data if such sale or licensing exclusively involves: (A) 779 Publicly available information (i) concerning a consumer's business or 780 profession, or (ii) sold or licensed as part of a service that provides alerts 781 for health or safety purposes; (B) information that is lawfully available 782 from any federal, state or local government record; (C) providing digital 783 access to any (i) journal, book, periodical, newspaper, magazine or news 784 media, or (ii) educational, academic or instructional work; (D) 785 developing or maintaining an electronic commerce service or software; 786 (E) providing directory assistance or directory information services as, 787 or on behalf of, a telecommunications carrier; or (F) a one-time or 788 occasional disposition of the assets of a business, or any portion of a 789 business, as part of a transfer of control over the assets of the business 790 that is not part of the ordinary conduct of such business or portion of 791 such business. 792 (e) The Commissioner of Consumer Protection may adopt 793 regulations, in accordance with the provisions of chapter 54 of the 794 Substitute Bill No. 1356 LCO 26 of 31 general statutes, to implement the provisions of this section. 795 (f) The Commissioner of Consumer Protection, after providing notice 796 and conducting a hearing in accordance with the provisions of chapter 797 54 of the general statutes, may impose a civil penalty of not more than 798 five hundred dollars per day for each violation of subsections (b) to (d), 799 inclusive, of this section. The sum of civil penalties imposed on a data 800 broker pursuant to this subsection shall not exceed ten thousand dollars 801 during any calendar year. 802 Sec. 12. (NEW) (Effective January 1, 2026) (a) As used in this section: 803 (1) "Abuser" means an individual who (A) is identified by a survivor 804 pursuant to subsection (b) of this section, and (B) has committed, or 805 allegedly committed, a covered act against the survivor making the 806 connected vehicle services request; 807 (2) "Account holder" means an individual who is (A) a party to a 808 contract with a covered provider that involves a connected vehicle 809 service, or (B) a subscriber, customer or registered user of a connected 810 vehicle service; 811 (3) "Connected vehicle service" means any capability provided by or 812 on behalf of a motor vehicle manufacturer that enables a person to 813 remotely obtain data from, or send commands to, a covered vehicle, 814 including, but not limited to, any such capability provided by way of a 815 software application that is designed to be operated on a mobile device; 816 (4) "Connected vehicle service request" means a request by a survivor 817 to terminate or disable an abuser's access to a connected vehicle service; 818 (5) "Covered act" means conduct that constitutes (A) a crime 819 described in Section 40002(a) of the Violence Against Women Act of 820 1994, 34 USC 12291(a), as amended from time to time, (B) an act or 821 practice described in 22 USC 7102(11) or (12), as amended from time to 822 time, or (C) a crime, act or practice that is (i) similar to a crime, act or 823 practice described in subparagraph (A) or (B) of this subdivision, and 824 Substitute Bill No. 1356 LCO 27 of 31 (ii) prohibited under federal, state or tribal law; 825 (6) "Covered connected vehicle services account" means an account 826 or other means by which a person enrolls in, or obtains access to, a 827 connected vehicle service; 828 (7) "Covered provider" means a motor vehicle manufacturer, or an 829 entity acting on behalf of a motor vehicle manufacturer, that provides a 830 connected vehicle service; 831 (8) "Covered vehicle" means a motor vehicle that is (A) the subject of 832 a connected vehicle request, and (B) identified by a survivor pursuant 833 to subsection (b) of this section; 834 (9) "Emergency situation" means a situation that, if allowed to 835 continue, poses an imminent risk of death or serious bodily harm; 836 (10) "In-vehicle interface" means a feature or mechanism installed in 837 a motor vehicle that allows an individual within the motor vehicle to 838 terminate or disable connected vehicle services; 839 (11) "Person" means an individual, association, company, limited 840 liability company, corporation, partnership, sole proprietorship, trust or 841 other legal entity; and 842 (12) "Survivor" means an individual (A) who is eighteen years of age 843 or older, and (B) against whom a covered act has been committed or 844 allegedly committed. 845 (b) A survivor may submit a connected vehicle service request to a 846 covered provider pursuant to this subsection. Each connected vehicle 847 service request submitted pursuant to this subsection shall, at a 848 minimum, include (1) the vehicle identification number of the covered 849 vehicle, (2) the name of the abuser, and (3) (A) proof that the survivor is 850 the sole owner of the covered vehicle, (B) if the survivor is not the sole 851 owner of the covered vehicle, proof that the survivor is legally entitled 852 to exclusive possession of the covered vehicle, which proof may take the 853 form of a court order awarding exclusive possession of the covered 854 Substitute Bill No. 1356 LCO 28 of 31 vehicle to the survivor, or (C) if the abuser owns the covered vehicle, in 855 whole or in part, a dissolution of marriage decree, restraining order or 856 temporary restraining order (i) naming the abuser, and (ii) (I) granting 857 exclusive possession of the covered vehicle to the survivor, or (II) 858 restricting the abuser's use of a connected vehicle service against the 859 survivor. 860 (c) (1) Not later than two business days after a survivor submits a 861 connected vehicle service request to a covered provider pursuant to 862 subsection (b) of this section, the covered provider shall take one or 863 more of the following actions requested by the survivor in the connected 864 vehicle service request, regardless of whether the abuser identified in 865 the connected vehicle service request is an account holder: (A) 866 Terminate or disable the covered connected vehicle services account 867 associated with such abuser; (B) (i) terminate or disable the covered 868 connected vehicle services account associated with the covered vehicle, 869 including, but not limited to, by resetting or deleting any data or 870 wireless connection with respect to the covered vehicle, and (ii) provide 871 instructions to the survivor on how to reestablish a covered connected 872 vehicle services account; (C) (i) terminate or disable covered connected 873 vehicle services for the covered vehicle, including, but not limited to, by 874 resetting or deleting any data or wireless connection with respect to the 875 covered vehicle, and (ii) provide instructions to the survivor on how to 876 reestablish connected vehicle services; or (D) if the motor vehicle has an 877 in-vehicle interface, provide information to the survivor concerning (i) 878 the availability of the in-vehicle interface, and (ii) how to terminate or 879 disable connected vehicle services using the in-vehicle interface. 880 (2) After the covered provider has taken action pursuant to 881 subdivision (1) of this subsection, the covered provider shall deny any 882 request made by the abuser to obtain any data that (A) were generated 883 by the connected vehicle service after the abuser's access to such 884 connected vehicle service was terminated or disabled in response to the 885 connected vehicle service request, and (B) are maintained by the covered 886 provider. 887 Substitute Bill No. 1356 LCO 29 of 31 (3) The covered provider shall not refuse to take action pursuant to 888 subdivision (1) of this subsection on the basis that any requirement, 889 other than a requirement established in subsection (b) of this section, has 890 not been satisfied, including, but not limited to, any requirement that 891 provides for (A) payment of any fee, penalty or other charge, (B) 892 maintaining or extending the term of the covered connected vehicle 893 services account, (C) obtaining approval from any account holder other 894 than the survivor, or (D) increasing the rate charged for the connected 895 vehicle service. 896 (4) (A) If the covered provider intends to provide any formal notice 897 to the abuser regarding any action set forth in subdivision (1) of this 898 subsection, the covered provider shall first notify the survivor of the 899 date on which the covered provider intends to provide such notice to 900 the abuser. 901 (B) The covered provider shall take reasonable steps to ensure that 902 the covered provider only provides formal notice to the abuser, 903 pursuant to subparagraph (A) of this subdivision, (i) at least three days 904 after the covered provider notified the survivor pursuant to 905 subparagraph (A) of this subdivision, and (ii) after the covered provider 906 has terminated or disabled the abuser's access to the connected vehicle 907 service. 908 (5) (A) The covered provider shall not be required to take any action 909 pursuant to subdivision (1) of this subsection if the covered provider 910 cannot operationally or technically effectuate such action. 911 (B) If the covered provider cannot operationally or technically 912 effectuate any action as set forth in subparagraph (A) of this subdivision, 913 the covered provider shall promptly notify the survivor who submitted 914 the connected vehicle service request that the covered provider cannot 915 operationally or technically effectuate such action, which notice shall, at 916 a minimum, disclose whether the covered provider's inability to 917 operationally or technically effectuate such action can be remedied and, 918 if so, any steps the survivor can take to assist the covered provider in 919 Substitute Bill No. 1356 LCO 30 of 31 remedying such inability. 920 (d) (1) The covered provider and each officer, director, employee, 921 vendor or agent of the covered provider shall treat all information 922 submitted by the survivor under subsection (b) of this section as 923 confidential, and shall securely dispose of such information not later 924 than ninety days after the survivor submitted such information. 925 (2) The covered provider shall not disclose any information 926 submitted by the survivor under subsection (b) of this section to a third 927 party unless (A) the covered provider has obtained affirmative consent 928 from the survivor to disclose such information to the third party, or (B) 929 disclosing such information to the third party is necessary to effectuate 930 the connected vehicle service request. 931 (3) Nothing in subdivision (1) of this subsection shall be construed to 932 prohibit the covered provider from maintaining, for longer than the 933 period specified in subdivision (1) of this subsection, a record that 934 verifies that the survivor fulfilled the conditions of the connected vehicle 935 service request as set forth in subsection (b) of this section, provided 936 such record is limited to what is reasonably necessary and proportionate 937 to verify that the survivor fulfilled such conditions. 938 (e) The survivor shall take reasonable steps to notify the covered 939 provider of any change in the ownership or possession of the covered 940 vehicle that materially affects the need for the covered provider to take 941 action pursuant to subdivision (1) of subsection (c) of this section. 942 (f) The requirements established in this section shall not prohibit or 943 prevent a covered provider from terminating or disabling an abuser's 944 access to a connected vehicle service in an emergency situation after 945 receiving a connected vehicle service request. 946 (g) Each covered provider shall publicly post, on such covered 947 provider's Internet web site, a statement describing how a survivor may 948 submit a connected vehicle service request to such covered provider. 949 Substitute Bill No. 1356 LCO 31 of 31 This act shall take effect as follows and shall amend the following sections: Section 1 October 1, 2025 42-515 Sec. 2 October 1, 2025 42-516 Sec. 3 October 1, 2025 42-517(a) and (b) Sec. 4 October 1, 2025 42-518(a) and (b) Sec. 5 October 1, 2025 42-520(a) Sec. 6 October 1, 2025 42-524(a) to (d) Sec. 7 October 1, 2025 42-528(a) and (b) Sec. 8 October 1, 2025 42-529a Sec. 9 October 1, 2025 42-529b(a) Sec. 10 October 1, 2025 42-529d(d) Sec. 11 October 1, 2025 New section Sec. 12 January 1, 2026 New section Statement of Legislative Commissioners: In Section 11(f), "subsections (b) to (d), inclusive, of" was added before "this section" for consistency with standard drafting conventions; and in Section 12(g), "to such covered provider" was added after "request" for clarity. GL Joint Favorable Subst.