LCO 1 of 13
General Assembly Substitute Bill No. 1448
January Session, 2025
AN ACT CONCERNING TRANSPORTATION NETWORK COMPANIES
AND DRIVERS.
Be it enacted by the Senate and House of Representatives in General
Assembly convened:
Section 1. Section 13b-117 of the general statutes is repealed and the 1
following is substituted in lieu thereof (Effective October 1, 2025): 2
(a) On and after January 1, 2018, each transportation network 3
company shall register annually with the Commissioner of 4
Transportation on a form prescribed by the commissioner. The 5
registration form shall include: (1) The transportation network 6
company's name, business address and telephone number; (2) if the 7
company is registered in another state, the name, address and telephone 8
number of the company's agent for service of process in this state; (3) 9
the name, address and telephone number of a person at the company 10
who will serve as the main contact person for the commissioner; and (4) 11
information sufficient to demonstrate, to the commissioner's 12
satisfaction, that the company is in compliance with the provisions of 13
this section and sections 13b-118 to 13b-120, inclusive, as amended by 14
this act, and any regulations adopted pursuant to subsection (j) of 15
section 13b-118. Each transportation network company seeking initial 16
registration shall submit with its registration form filed under this 17
section a nonrefundable registration fee [of five thousand dollars] as 18
described in subsection (b) of this section. Each registration shall be for 19 Substitute Bill No. 1448
LCO 2 of 13
a period of one year and may be renewed annually [. The nonrefundable 20
fee for such renewal shall be five thousand dollars] upon receipt by the 21
commissioner of a renewal registration form and accompanying 22
nonrefundable registration fee as described in subsection (b) of this 23
section. The registrant shall file amendments to the registration 24
reporting to the commissioner any material changes in any information 25
contained in the registration not later than thirty calendar days after the 26
registrant knows or reasonably should know of the change. 27
(b) The initial registration fee and annual renewal fee shall be based 28
on the number of transportation network company drivers with an 29
active account on the transportation network company's digital network 30
at the time of registration or renewal as follows: (1) Five thousand 31
dollars for a transportation network company with less than fifty 32
drivers, (2) ten thousand dollars for a transportation network company 33
with fifty or more drivers, but not more than one hundred ninety-nine 34
drivers, and (3) thirty thousand dollars for a transportation network 35
company with two hundred or more transportation network company 36
drivers. 37
[(b)] (c) The commissioner may suspend, revoke or refuse to renew a 38
registration issued pursuant to this subsection if the commissioner 39
determines the transportation network company intentionally: (1) 40
Misled, deceived or defrauded the public or the commissioner; (2) 41
engaged in any untruthful or misleading advertising; (3) engaged in 42
unfair or deceptive business practices; or (4) violated any provision of 43
this section and sections 13b-118 to 13b-120, inclusive, as amended by 44
this act, or any regulations adopted pursuant to subsection (j) of section 45
13b-118. Prior to the suspension, revocation or nonrenewal of the 46
registration, the transportation network company shall be given notice 47
and an opportunity for a hearing. Such hearing shall be held in 48
accordance with the provisions of chapter 54. Any transportation 49
network company whose registration has been suspended may, after 50
ninety days, apply to the commissioner to have such registration 51
reinstated. 52 Substitute Bill No. 1448
LCO 3 of 13
[(c)] (d) Any transportation network company that operates in this 53
state without a valid registration or when such registration has been 54
suspended shall be fined not more than fifty thousand dollars. 55
(e) Not later than January 1, 2026, and annually thereafter, each 56
transportation network company registered in the state shall submit a 57
report to the Commissioner of Transportation, in a form and manner 58
prescribed by the commissioner. Each such report shall use aggregate 59
data from the preceding year and include the following information: (1) 60
The average fare collected from transportation network company riders, 61
(2) the total time transportation network company drivers spent 62
providing prearranged rides, and (3) the total compensation paid to 63
transportation network company drivers for the provision of 64
prearranged rides. 65
Sec. 2. Subsections (a) to (e), inclusive, of section 13b-118 of the 66
general statutes are repealed and the following is substituted in lieu 67
thereof (Effective October 1, 2025): 68
(a) (1) A transportation network company shall provide for real-time 69
messaging between the company and the transportation network 70
company driver through the company's digital network when the driver 71
is using the digital network. Such messaging shall be available in both 72
English and Spanish. 73
[(a)(1)] (2) After a potential transportation network company rider 74
submits a request for a prearranged ride, the transportation network 75
company shall display to the rider through its digital network a picture 76
of the transportation network company driver and the license plate 77
number of the transportation network company vehicle that will be 78
used to provide the prearranged ride before the rider enters such 79
vehicle. 80
[(2)] (3) A transportation network company driver shall display on a 81
transportation network company vehicle a removable decal at all times 82
when the driver is connected to a digital network or is engaged in the 83
provision of a prearranged ride. Such decal shall be: (A) Issued by the 84 Substitute Bill No. 1448
LCO 4 of 13
transportation network company; (B) sufficiently large so as to be 85
readable during daylight hours at a distance of at least fifty feet; (C) 86
reflective, illuminated or otherwise visible in darkness; and (D) 87
displayed on the passenger side of the transportation network company 88
vehicle if such decal is illuminated. 89
(b) (1) A transportation network company may charge a fare to a 90
transportation network company rider for a prearranged ride provided 91
the company discloses such fare to the rider through its digital network: 92
(A) The fare or fare calculation method; (B) the applicable rates being 93
charged; and (C) an option to receive an estimated fare before a 94
prearranged ride. 95
(2) Within a reasonable period of time following the completion of a 96
prearranged ride, a transportation network company shall transmit an 97
electronic receipt to the transportation network company rider on behalf 98
of the transportation network company driver that [lists] includes: (A) 99
The origin and destination of the prearranged ride; (B) the total time and 100
distance of the prearranged ride; and (C) an itemization of the total fare 101
paid, if any. 102
(3) A transportation network company shall provide, through its 103
digital network, a weekly summary to each transportation network 104
company driver regarding the prearranged rides completed by such 105
driver during the previous week. Such summary shall include, but need 106
not be limited to: (A) The total amount of fares collected from 107
transportation network company riders for the provision of such 108
prearranged rides; (B) the total amount earned by such transportation 109
network company driver; and (C) the percentage earned by such 110
transportation network company driver. 111
[(3)] (4) No transportation network company driver shall solicit or 112
accept cash payments for fares from transportation network company 113
riders. Any payment for a prearranged ride shall be made only through 114
the transportation network company's digital network. 115
[(4)] (5) (A) For the purposes of this subdivision, "dynamic pricing" 116 Substitute Bill No. 1448
LCO 5 of 13
means offering a prearranged ride at a price that changes according to 117
the demand for prearranged rides and availability of transportation 118
network company drivers. 119
(B) If a transportation network company elects to implement 120
dynamic pricing, the transportation network company, through its 121
digital network, shall: (i) Provide notice to a potential transportation 122
network company rider that dynamic pricing is in effect before a request 123
for a prearranged ride may be submitted; (ii) provide a fare estimator 124
that enables the potential rider to estimate the cost of such prearranged 125
ride under dynamic pricing; and (iii) include a feature that requires the 126
potential rider to confirm that he or she understands that dynamic 127
pricing will be applied to the cost of such prearranged ride. 128
(C) No transportation network company shall increase the price of a 129
prearranged ride to more than two and one-half times the usual price 130
charged for such prearranged ride in an area which is the subject of any 131
disaster emergency declaration issued by the Governor pursuant to 132
chapter 517, any transportation emergency declaration issued by the 133
Governor pursuant to section 3-6b or any major disaster or emergency 134
declaration issued by the President of the United States. 135
(c) (1) A transportation network company shall adopt a policy of 136
nondiscrimination on the basis of the age, color, creed, destination, 137
intellectual or physical disability, national origin, race, sex, sexual 138
orientation or gender identity with respect to transportation network 139
company riders, potential transportation network company riders and 140
transportation network company drivers. A transportation network 141
company shall notify all drivers who use the company's digital network 142
of such policy. 143
(2) No transportation network company may take or threaten to take 144
any retaliatory action, including suspending or banning access to its 145
digital network, against a transportation network company driver 146
solely because such driver filed a complaint with such company. 147
(d) A transportation network company shall provide a potential 148 Substitute Bill No. 1448
LCO 6 of 13
transportation network company rider with an opportunity to indicate 149
whether such rider requires a transportation network company vehicle 150
that is accessible by wheelchair. If a transportation network company 151
cannot arrange for a wheelchair-accessible transportation network 152
company vehicle to provide a prearranged ride, the company shall 153
direct the potential transportation network company rider to an 154
alternate provider of wheelchair-accessible transportation, if available. 155
(e) (1) A transportation network company shall maintain: (A) The 156
record of each prearranged ride for a period of not less than three years 157
from the date the prearranged ride was provided; (B) records regarding 158
each transportation network company driver for a period of not less 159
than three years from the date on which the transportation network 160
company driver last connected to the company's digital network; and 161
(C) records regarding each transportation network company vehicle for 162
a period of not less than three years from the date on which the 163
transportation network company vehicle was last used to provide a 164
prearranged ride. 165
(2) The Commissioner of Transportation or the commissioner's 166
designee, upon reasonable written notice and not more than four times 167
a year, may audit the records maintained by a transportation network 168
company pursuant to subdivision (1) of this subsection and subdivision 169
(3) of subsection (d) of section 13b-119, as amended by this act. Each 170
such audit shall occur at a transportation network company's place of 171
business or at a location in this state jointly selected by the commissioner 172
or the commissioner's designee and the transportation network 173
company. The commissioner or the commissioner's designee shall not 174
require a transportation network company to disclose information that 175
identifies or would tend to identify any transportation network 176
company driver or transportation network company rider, unless the 177
identity of the driver or rider is needed to resolve a complaint or 178
investigate an audit finding to ensure compliance with any provision of 179
the general statutes and any regulations adopted pursuant to subsection 180
(j) of this section. 181 Substitute Bill No. 1448
LCO 7 of 13
(3) Any records obtained during an audit pursuant to subdivision 182
[(3)] (2) of this subsection shall be confidential and not subject to 183
disclosure under the Freedom of Information Act, as defined in section 184
1-200, except that the Commissioner of Transportation may disclose 185
such records: (A) To law enforcement for law enforcement purposes, 186
provided such disclosure is made in cooperation with the transportation 187
network company, (B) to any state or federal agency for any action 188
undertaken by the commissioner to enforce the provisions of this section 189
or any regulation adopted pursuant to subsection (j) of this section, (C) 190
at the request of any state or federal agency conducting an audit or 191
investigation pursuant to such agency's legal authority, provided the 192
commissioner gives the transportation network company an 193
opportunity to object and propose an alternative method of cooperation 194
with such disclosure, or (D) pursuant to a court order. If the 195
commissioner discloses such records pursuant to this subdivision, the 196
commissioner shall (i) provide written notice to the transportation 197
network company prior to disclosing such company's records, and (ii) 198
redact any information that is not required to be disclosed pursuant to 199
subsection (b) of section 1-210, including, but not limited to, any trade 200
secret or commercial or financial information described in subdivision 201
(5) of said subsection, unless such disclosure is expressly required under 202
subparagraph (A), (B), (C) or (D) of this subdivision. 203
Sec. 3. Section 13b-119 of the general statutes is repealed and the 204
following is substituted in lieu thereof (Effective October 1, 2025): 205
(a) Prior to permitting an individual to act as a transportation 206
network company driver on its digital network, the transportation 207
network company shall: 208
(1) Require the individual to submit an application to the company 209
that includes information regarding the individual's name, address, 210
date of birth, motor vehicle operator's license number and motor vehicle 211
registration; 212
(2) (A) [conduct] Conduct, or have a consumer reporting agency 213 Substitute Bill No. 1448
LCO 8 of 13
regulated under the federal Fair Credit Reporting Act conduct, a driving 214
record check and a local, state and national criminal history records 215
check, including a search of state and national sexual offender registry 216
databases provided such databases are accessible to the public, or (B) 217
arrange for the fingerprinting of the individual to be submitted to the 218
Federal Bureau of Investigation for a national criminal history records 219
check and to the State Police Bureau of Identification for a state criminal 220
history records check conducted in accordance with section 29-17a; 221
[and] 222
(3) [disclose] Disclose to such individual, electronically or in writing, 223
(A) the insurance coverage, including the types of coverage and any 224
coverage limits, that the company provides while a transportation 225
network company driver is connected to the company's digital network 226
or is engaged in the provision of a prearranged ride, and (B) that a 227
transportation network company driver's personal automobile 228
insurance policy might not provide coverage while such driver is 229
connected to the company's digital network, available to receive a 230
request for a prearranged ride or engaged in the provision of a 231
prearranged ride; and 232
(4) Describe to such individual, electronically or in writing, (A) how 233
such individual may enroll in the Paid Family and Medical Leave 234
Insurance Program pursuant to section 31-49m and obtain information 235
about such program from the Paid Family and Medical Leave Insurance 236
Authority established in section 31-49f, (B) how such individual can 237
become qualified to provide prearranged rides that originate in a 238
neighboring state, and (C) the transportation network company's 239
deactivation process for transportation network company drivers. For 240
the purposes of this subdivision, "deactivation process" means 241
procedures a transportation network company undertakes to materially 242
restrict a transportation network company driver's access to the digital 243
network, including blocking access to the digital network, suspending a 244
driver from the digital network or changing a driver's status on the 245
digital network from eligible to provide prearranged rides to ineligible 246
to provide prearranged rides. 247 Substitute Bill No. 1448
LCO 9 of 13
(b) A transportation network company shall conduct, or have a 248
consumer reporting agency regulated under the federal Fair Credit 249
Reporting Act conduct, a local, state and national criminal history 250
records check, including a search of state and national sexual offender 251
registry databases, or arrange for the fingerprinting of the individual to 252
be submitted to the Federal Bureau of Investigation for a national 253
criminal history records check and to the State Police Bureau of 254
Identification for a state criminal history records check conducted in 255
accordance with section 29-17a, at least once every three years after 256
permitting an individual to act as a transportation network company 257
driver. 258
(c) (1) No transportation network company shall permit an individual 259
to act as a transportation network company driver on its digital network 260
if such individual: (A) Has, during the three years prior to the date of 261
such individual's application to be a transportation network company 262
driver, (i) committed more than three moving violations, as defined in 263
section 14-111g, (ii) committed one serious traffic violation, as defined 264
in section 14-1, or (iii) had his or her motor vehicle operator's license 265
suspended pursuant to section 14-227b; (B) has been convicted, within 266
seven years prior to the date of such individual's application, of driving 267
under the influence of drugs or alcohol, fraud, sexual offenses, use of a 268
motor vehicle to commit a felony, acts of violence or acts of terror; (C) is 269
included in the state sexual offenders registry or the United States 270
Department of Justice National Sex Offender Public Website; (D) does 271
not possess a Connecticut motor vehicle operator's license or a motor 272
vehicle operator's license issued by a reciprocal state; (E) does not 273
possess proof of registration for each motor vehicle such individual 274
proposes to use as a transportation network company vehicle; or (F) is 275
not at least nineteen years of age. For the purposes of this subsection, 276
"reciprocal state" means a state that permits transportation network 277
company drivers who possess a Connecticut motor vehicle operator's 278
license to provide a prearranged ride that originates in such state. 279
(2) An individual who is permitted to act as a transportation network 280
company driver shall report to the transportation network company not 281 Substitute Bill No. 1448
LCO 10 of 13
later than twenty-four hours after the occurrence of any of the following: 282
[incidents:] (A) The commission of a fourth moving violation, as defined 283
in section 14-111g, during the past three years; (B) the commission of 284
one serious traffic violation, as defined in section 14-1; (C) the 285
suspension of his or her motor vehicle operator's license pursuant to 286
section 14-227b; (D) the conviction of driving under the influence of 287
drugs or alcohol, fraud, sexual offenses, use of a motor vehicle to 288
commit a felony, acts of violence or acts of terror; (E) inclusion in the 289
state sexual offenders registry or the United States Department of Justice 290
National Sex Offender Public Website; (F) failure to possess an 291
operator's license; or (G) failure to possess proof of registration for a 292
transportation network company vehicle. Each transportation network 293
company that receives a report pursuant to this subdivision or becomes 294
aware of such [incident] occurrence shall prohibit the individual from 295
acting as a transportation network company driver on the company's 296
digital network until the individual meets the qualifications of this 297
section to be a transportation network company driver. 298
(d) (1) A transportation network company shall adopt a policy that a 299
transportation network company driver shall not use or be under the 300
influence of drugs or alcohol while the driver is connected to the 301
company's digital network or engaged in the provision of a prearranged 302
ride. The company shall provide notice of such policy on its Internet 303
web site, and include procedures for a transportation network company 304
rider to report a complaint about a driver whom the rider reasonably 305
suspects was using or under the influence of drugs or alcohol while 306
engaged in the provision of a prearranged ride. 307
(2) Upon the company's receipt of a complaint by a rider alleging a 308
violation of such policy, the company shall suspend the driver's access 309
to the company's digital network as soon as possible and conduct an 310
investigation into the reported incident. The suspension shall last until 311
completion of the investigation. If the investigation confirms the driver 312
used or was under the influence of drugs or alcohol while engaged in 313
the provision of a prearranged ride or while connected to the company's 314
digital network, the company shall ban the driver's access to the digital 315 Substitute Bill No. 1448
LCO 11 of 13
network on a permanent basis. 316
(3) The company shall maintain all records related to the enforcement 317
of such policy for a period of not less than three years from the date that 318
a complaint by a rider is received by the company. 319
(e) A transportation network company shall adopt a policy that 320
prohibits a transportation network company driver from providing a 321
prearranged ride when such driver's ability to operate a transportation 322
network company motor vehicle is impaired by illness, fatigue or any 323
other condition that would likely preclude safe operation of such 324
vehicle. 325
(f) A transportation network company driver shall: (1) Comply with 326
all applicable laws regarding nondiscrimination against transportation 327
network company riders or potential transportation network company 328
riders on the basis of age, color, creed, destination, intellectual or 329
physical disability, national origin, race, sex, sexual orientation or 330
gender identity; (2) comply with all applicable laws relating to the 331
accommodation of service animals and accommodate service animals 332
without imposing additional charges for such accommodation; (3) 333
comply with the policies adopted by the transportation network 334
company pursuant to subdivision (1) of subsection (c) of section 13b-335
118, as amended by this act, and subsections (d) and (e) of this section; 336
(4) not impose additional charges for providing prearranged rides to 337
persons with physical disabilities because of such disabilities; and (5) 338
not solicit or accept a request for transportation unless the request is 339
accepted through the transportation network company's digital 340
network. For the purposes of this subsection, "service animal" has the 341
same meaning as provided in section 22-345. 342
(g) (1) Any person who holds himself or herself out to be a 343
transportation network company driver who is not permitted by a 344
transportation network company to use its digital network shall be 345
guilty of a class B misdemeanor. 346
(2) The state shall remit to a municipality fifty per cent of the fine 347 Substitute Bill No. 1448
LCO 12 of 13
amount received for a violation of subdivision (1) of this subsection with 348
respect to each summons issued by such municipality. Each clerk of the 349
Superior Court or the Chief Court Administrator, or any other official of 350
the Superior Court designated by the Chief Court Administrator, shall, 351
on or before the thirtieth day of January, April, July and October in each 352
year, certify to the Comptroller the amount due for the previous quarter 353
under this subsection to each municipality served by the office of the 354
clerk or official. 355
(h) (1) A transportation network company vehicle shall (A) have four 356
doors; (B) not be older than twelve model years old; and (C) be designed 357
to transport no more than eight passengers, including the driver. 358
(2) Before any motor vehicle is used by a transportation network 359
company driver as a transportation network company vehicle, and 360
every two years thereafter, the driver shall certify to the transportation 361
network company that the following equipment is in good working 362
order: (A) Foot brakes; (B) emergency brakes; (C) steering mechanism; 363
(D) windshield; (E) rear window and other glass; (F) windshield wipers; 364
(G) headlights; (H) tail lights; (I) turn indicator lights; (J) brake lights; 365
(K) front seat adjustment mechanism; (L) doors; (M) horn; (N) 366
speedometer; (O) bumpers; (P) muffler and exhaust system; (Q) 367
condition of tires, including tread depth; (R) interior and exterior 368
rearview mirrors; and (S) seat safety belts and air bags for driver and 369
passengers. The transportation network company shall maintain such 370
certification for not less than three years. 371
This act shall take effect as follows and shall amend the following
sections:
Section 1 October 1, 2025 13b-117
Sec. 2 October 1, 2025 13b-118(a) to (e)
Sec. 3 October 1, 2025 13b-119
Statement of Legislative Commissioners:
In Section (2)(a)(1), "driver" was changed to "transportation network
company driver" for consistency, in Section 2(b)(3), "all drivers" was Substitute Bill No. 1448
LCO 13 of 13
changed to "such driver" and "for the provision of such prearranged
rides" was inserted in Subpara. (A) for consistency and in Section 3(c)(2),
"incident" was changed to "occurrence" for accuracy.
TRA Joint Favorable Subst.