District Of Columbia 2023-2024 Regular Session

District Of Columbia Council Bill B25-0375 Compare Versions

Version 1 (Old)

Version 2 (New)

Old	New		Differences
1		-	~~ENROLLED~~ ORIGINAL
	1	+	ENGROSSED ORIGINAL
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6	6		1
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8		-	AN ACT
9		-
10		-	____________
11		-
12		-	IN THE COUNCIL OF THE DISTRICT OF COLUMBIA
13		-
14		-	_______________
15		-
16		-
17		-	To amend, on a temporary basis, Office of Unified Communications Establishment Act of 2004
18		-	to require the Office of Unified Communications to collect and post publicly on the
19		-	Office’s website the number of calls eligible to be diverted to alternative responses, the
20		-	number of those calls diverted, and data on daily call-taking and dispatching operations;
21		-	and to amend section 16-1053 of the District of Columbia Official Code to add a
22		-	representative of the Office of Unified Communications as a member of the Domestic
23		-	Violence Fatality Review Board.
24		-
25		-	BE IT ENACTED BY THE COUNCIL OF THE DISTRICT OF COLUMBIA, That this
26		-	act may be cited as the “Office of Unified Communications Transparency and Accuracy
27		-	Temporary Amendment Act of 2023”.
28		-
29		-	Sec. 2. The Office of Unified Communications Establishment Act of 2004, effective
30		-	December 7, 2004 (D.C. Law 15-205; D.C. Official Code § 1-327.51 et seq.), is amended by
31		-	adding a new section 3207b to read as follows:
32		-	“Sec. 3207b. Call data collection and posting.
33		-	“(a) On a monthly basis, the Office shall collect and publicly post on the Office’s website
34		-	the number of calls eligible to be diverted and the number of calls actually diverted to the:
35		-	“(1) Department of Behavioral Health Access Help Line;
36		-	“(2) District Department of Transportation for motor vehicle collisions that do not
37		-	result in an injury;
38		-	“(3) Department of Public Works for parking enforcement; and
39		-	“(4) Fire and Emergency Medical Services Department Nurse Triage Line.
40		-	“(b) On a monthly basis, the Office shall publicly post the following information on the
41		-	Office's website:
42		-	“(1) Descriptions of each call-taker and dispatcher error, the cause of the error,
43		-	and the corrective action taken by the Office;
44		-	“(2) Number of shifts operated under minimum staffing levels;
45		-	“(3) Average and maximum call to answer times;
46		-	“(4) Average and maximum answer to dispatch times; ENROLLED ORIGINAL
	8	+	A BILL 1
	9	+	2
	10	+	25-375 3
	11	+	4
	12	+	IN THE COUNCIL OF THE DISTRICT OF COLUMBIA 5
	13	+	6
	14	+	_______________ 7
	15	+	8
	16	+	9
	17	+	To amend, on a temporary basis, Office of Unified Communications Establishment Act of 2004 10
	18	+	to require the Office of Unified Communications to collect and post publicly on the 11
	19	+	Office’s website the number of calls eligible to be diverted to alternative responses, the 12
	20	+	number of those calls diverted, and data on daily call-taking and dispatching operations; 13
	21	+	and to amend section 16-1053 of the District of Columbia Official Code to add a 14
	22	+	representative of the Office of Unified Communications as a member of the Domestic 15
	23	+	Violence Fatality Review Board. 16
	24	+	17
	25	+	BE IT ENACTED BY THE COUNCIL OF THE DISTRICT OF COLUMBIA, That this 18
	26	+	act may be cited as the “Office of Unified Communications Transparency and Accuracy 19
	27	+	Temporary Amendment Act of 2023”. 20
	28	+	Sec. 2. The Office of Unified Communications Establishment Act of 2004, effective 21
	29	+	December 7, 2004 (D.C. Law 15-205; D.C. Official Code § 1-327.51 et seq.), is amended by 22
	30	+	adding a new section 3207b to read as follows: 23
	31	+	“Sec. 3207b. Call data collection and posting. 24
	32	+	“(a) On a monthly basis, the Office shall collect and publicly post on the Office’s website 25
	33	+	the number of calls eligible to be diverted and the number of calls actually diverted to the: 26
	34	+	“(1) Department of Behavioral Health Access Help Line; 27 ENGROSSED ORIGINAL
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51	39		2
52	40
53		-	“(5) Number of calls in the queue for over 15 seconds;
54		-	“(6) Number of calls dropped following a queue time of over 15 seconds; and
55		-	“(7) Number and type of 911 misuse calls.”.
56		-
57		-	Sec. 3. Section 16-1053(a) of the District of Columbia Official Code is amended as
58		-	follows:
59		-	(a) Paragraph (9) is amended by striking the phrase “; and” and inserting a semicolon in
60		-	its place.
61		-	(b) Paragraph (10) is amended by striking the period and inserting the phrase “; and” in
62		-	its place.
63		-	(c) A new paragraph (11) is added to read as follows:
64		-	“(11) The Office of Unified Communications.”.
65		-
66		-	Sec. 4. Fiscal impact statement.
67		-	The Council adopts the fiscal impact statement in the Budget Director as the fiscal impact
68		-	statement required by section 4a of the General Legislative Procedures Act of 1975, approved
69		-	October 16, 2006 (12 Stat. 2038; D.C. Official Code § 1-301.47a).
70		-
71		-	Sec. 5. Effective date
72		-	(a) This act shall take effect following approval by the Mayor (or in the event of veto by
73		-	the Mayor, action by the Council to override the veto), a 30-day period of congressional review
74		-	as provided in section 602(c)(1) of the District of Columbia Home Rule Act, approved December
75		-	24, 1973 (87 Stat. 813, D.C. Official Code § 1-206.02(c)(1)), and publication in the District of
76		-	Columbia Register.
77		-	(b) This act shall expire after 225 days of its having taken effect.
78		-
79		-
80		-
81		-	______________________________
82		-	Chairman
83		-	Council of the District of Columbia
	41	+	“(2) District Department of Transportation for motor vehicle collisions that do not 28
	42	+	result in an injury; 29
	43	+	“(3) Department of Public Works for parking enforcement; and 30
	44	+	“(4) Fire and Emergency Medical Services Department Nurse Triage Line. 31
	45	+	“(b) On a monthly basis, the Office shall publicly post the following information on the 32
	46	+	Office's website: 33
	47	+	“(1) Descriptions of each call-taker and dispatcher error, the cause of the error, 34
	48	+	and the corrective action taken by the Office; 35
	49	+	“(2) Number of shifts operated under minimum staffing levels; 36
	50	+	“(3) Average and maximum call to answer times; 37
	51	+	“(4) Average and maximum answer to dispatch times; 38
	52	+	“(5) Number of calls in the queue for over 15 seconds; 39
	53	+	“(6) Number of calls dropped following a queue time of over 15 seconds; and 40
	54	+	“(7) Number and type of 911 misuse calls.”. 41
	55	+	Sec. 3. Section 16-1053(a) of the District of Columbia Official Code is amended as 42
	56	+	follows: 43
	57	+	(a) Paragraph (9) is amended by striking the phrase “; and” and inserting a semicolon in 44
	58	+	its place. 45
	59	+	(b) Paragraph (10) is amended by striking the period and inserting the phrase “; and” in 46
	60	+	its place. 47 ENGROSSED ORIGINAL
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	65	+	3
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89		-	_________________________________
90		-	Mayor
91		-	District of Columbia
	67	+	(c) A new paragraph (11) is added to read as follows: 48
	68	+	“(11) The Office of Unified Communications.”. 49
	69	+	Sec. 4. Fiscal impact statement. 50
	70	+	The Council adopts the fiscal impact statement in the Budget Director as the fiscal impact 51
	71	+	statement required by section 4a of the General Legislative Procedures Act of 1975, approved 52
	72	+	October 16, 2006 (12 Stat. 2038; D.C. Official Code § 1-301.47a). 53
	73	+	Sec. 5. Effective date 54
	74	+	(a) This act shall take effect following approval by the Mayor (or in the event of veto by 55
	75	+	the Mayor, action by the Council to override the veto), a 30-day period of Congressional review 56
	76	+	as provided in section 602(c)(1) of the District of Columbia Home Rule Act, approved December 57
	77	+	24, 1973 (87 Stat. 813, D.C. Official Code § 1-206.02(c)(1)), and publication in the District of 58
	78	+	Columbia Register. 59
	79	+	(b) This act shall expire after 225 days of its having taken effect. 60