1 | 1 | | |
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2 | 2 | | COUNCIL OF THE DISTRICT OF COLUMBIA |
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3 | 3 | | OFFICE OF COUNCILMEMBER BROOKE PINTO |
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4 | 4 | | THE JOHN A. WILSON BUILDING |
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5 | 5 | | 1350 PENNSYLVANIA AVENUE, N.W., SUITE 106 |
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6 | 6 | | WASHINGTON, D.C. 20004 |
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7 | 7 | | September 18, 2023 |
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8 | 8 | | |
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9 | 9 | | Nyasha Smith, Secretary |
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10 | 10 | | Council of the District of Columbia |
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11 | 11 | | 1350 Pennsylvania Avenue, NW |
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12 | 12 | | Washington, DC 20004 |
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13 | 13 | | |
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14 | 14 | | Dear Secretary Smith, |
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15 | 15 | | |
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16 | 16 | | Today, I, along with Councilmembers Robert White, Christina Henderson, Charles Allen, and |
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17 | 17 | | Vincent Gray am introducing the “Government Recruitment and Retention Act of 2023.” Please |
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18 | 18 | | find enclosed a signed copy of the legislation. |
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19 | 19 | | |
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20 | 20 | | In recent years, a number of District agencies—and, notably, several of our agencies responsible |
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21 | 21 | | for public safety—have experienced long-term, heightened vacancies among mission-critical |
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22 | 22 | | positions. Those vacancies have had a direct impact those agencies’ ability to administer agency |
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23 | 23 | | programs, provide services to residents, and meet legislative mandates. For example, as of March |
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24 | 24 | | 2023, . the Office of Unified Communications (“OUC”) reported 31.2% (29 of 93) of 911 call- |
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25 | 25 | | taker positions were vacant, as well as 15.6% (13 of 82) of 911 call dispatchers. In late summer, |
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26 | 26 | | OUC Director Heather McGaffin reported that OUC had some success bringing on new staff, but |
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27 | 27 | | 20.7% of positions still remained vacant. The Director noted that about 40% of work shifts in |
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28 | 28 | | August were short-staffed due to these staffing issues. Short-staffing at OUC has a direct effect on |
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29 | 29 | | the agency’s ability to retain and recruit new staff, especially as existing staff face increased, long- |
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30 | 30 | | term overtime demands. What’s more, increased demands on staff may contribute to reported |
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31 | 31 | | dispatch errors and affect the agency’s ability to meet national standards for call answer and |
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32 | 32 | | dispatch times. |
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33 | 33 | | |
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34 | 34 | | Similarly, in March, the District’s Department of Corrections (“DOC”) reported nearly 20% (172 |
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35 | 35 | | of 866) of all correctional officer positions as vacant. Correctional officers are largely responsible |
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36 | 36 | | for day-to-day operations at the DC Jail, not only supervising residents but often directly |
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37 | 37 | | administering programs and other services to residents. As such, these vacancies have had a direct |
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38 | 38 | | effect on day-to-day DOC operations: due to staffing shortfalls, DOC has increased overtime and |
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39 | 39 | | expanded responsibilities for existing staff, increasing burn-out among our correctional officers; |
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40 | 40 | | without sufficient staff to administer programming, critical reentry and resident enrichment |
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41 | 41 | | programming has reduced or canceled, impacting the ability of residents to successfully transition |
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42 | 42 | | from the DC Jail at the end of their sentence; and, word of mouth about the heightened demands |
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43 | 43 | | on staff due to staffing issues has, per reports to the Committee, had a direct effect on interest in |
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44 | 44 | | applying for available correctional officer positions |
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45 | 45 | | |
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46 | 46 | | As seen in just these two examples, long-term, heightened vacancies at District agencies can have |
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47 | 47 | | drastic effect on those agencies’ ability to execute on the agency’s mission, provide services, and, |
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48 | 48 | | most critically, safeguard the health and safety of our residents. It is critical that the District take 2 |
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49 | 49 | | |
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50 | 50 | | immediate action to develop and implement strategies to comprehensively address staffing |
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51 | 51 | | shortfalls across agencies. Of course, there is no panacea or simple solution to staffing shortfalls |
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52 | 52 | | as the needs of each agency and position are different. Thus, any solutions must be precisely |
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53 | 53 | | tailored to address the unique needs of that agency and the particular workforce and market being |
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54 | 54 | | targeted. |
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55 | 55 | | |
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56 | 56 | | With those concerns in mind, the “Government Recruitment and Retention Act of 2023” aims to |
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57 | 57 | | address issues with hiring and recruitment across District agencies, with a particular focus on |
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58 | 58 | | vacancies among mission-critical positions in our public safety agencies. Specifically, the |
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59 | 59 | | legislation would: |
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60 | 60 | | |
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61 | 61 | | • Establish a new Director of Recruitment and Retention within the Office of the City |
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62 | 62 | | Administrator, tasked with identifying mission-critical positions in District agencies that |
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63 | 63 | | are either difficult-to-fill or with high attrition rates, identify the factors causing those |
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64 | 64 | | positions to be difficult-to-fill or suffer from high attrition (both District-specific and |
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65 | 65 | | nation-wide factors), transmit an annual report to the Mayor and Council with specific |
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66 | 66 | | recommendations to address identified issues, and, on an ad hoc basis, directly assist |
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67 | 67 | | agencies in implementing those recommendations—both from the annual report and |
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68 | 68 | | otherwise—and other strategies to address hiring and retention issues. |
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69 | 69 | | |
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70 | 70 | | • Authorize the Mayor, to directly aid agencies in hiring and retention for difficult-to-fill |
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71 | 71 | | positions, to issue employee retention payments and new hire recruitment incentives of |
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72 | 72 | | up to $5,000 for the following positions impacting public safety: |
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73 | 73 | | o Correctional officers within the Department of Corrections; |
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74 | 74 | | o Call takers and call dispatchers within the Office of Unified Communications; |
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75 | 75 | | o Staff within the Department of Behavioral Health Community Response Team; |
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76 | 76 | | o Staff within the Child and Adolescent Mobile Psychiatric Service; |
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77 | 77 | | o Social workers, case managers, social services assistants, and social services |
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78 | 78 | | representatives within the Department of Human Services; |
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79 | 79 | | o Medical examiners within the Office of the Chief Medical Examiner; |
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80 | 80 | | o Direct care positions within the Department of Youth Rehabilitation Services; and |
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81 | 81 | | o Positions identified by the new Director of Recruitment and Retention that will |
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82 | 82 | | further our efforts to improve public safety. |
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83 | 83 | | |
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84 | 84 | | • Require that the Mayor, on a quarterly basis, transmit a report to the Council on |
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85 | 85 | | vacancies among the difficult-to-fill positions listed above, including data on staff hired, |
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86 | 86 | | staff departed, the number and dollar value of recruitment incentives and retention |
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87 | 87 | | payments provided, and total spend on recruitment incentives and retention payments |
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88 | 88 | | year to date. |
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89 | 89 | | |
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90 | 90 | | • Direct MPD to engage a contractor to develop and execute a campaign to encourage |
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91 | 91 | | District high-school age students to enroll in the cadet corps program. |
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92 | 92 | | 3 |
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93 | 93 | | |
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94 | 94 | | • Direct the Department of Corrections to engage a contractor to develop and execute a |
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95 | 95 | | campaign to encourage District high-school age students to pursue a career with the |
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96 | 96 | | Department of Corrections. |
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97 | 97 | | |
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98 | 98 | | • Direct the Office of Unified Communications to engage a contractor to develop and |
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99 | 99 | | execute a campaign to encourage District high-school age students to pursue a career as |
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100 | 100 | | an OUC call taker or call dispatcher. |
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101 | 101 | | |
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102 | 102 | | • Establish an internship program within the Office of the Chief Medical Examiner to |
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103 | 103 | | encourage high-school age students to work at OCME, and in pursue a career as a |
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104 | 104 | | medical examiner. |
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105 | 105 | | Should you have any questions about this legislation, please contact my Committee Director, |
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106 | 106 | | Michael Porcello, at mporcello@dccouncil.gov. |
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107 | 107 | | |
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108 | 108 | | Thank you, |
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109 | 109 | | |
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110 | 110 | | |
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111 | 111 | | Brooke Pinto |
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112 | 112 | | 1 |
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113 | 113 | | |
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114 | 114 | | ___________________________ ______________________________ 1 |
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115 | 115 | | Councilmember Robert C. White, Jr. Councilmember Brooke Pinto 2 |
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116 | 116 | | 3 |
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117 | 117 | | 4 |
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118 | 118 | | ___________________________ ______________________________ 5 |
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119 | 119 | | Councilmember Vincent C. Gray Councilmember Christina Henderson 6 |
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120 | 120 | | 7 |
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121 | 121 | | 8 |
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122 | 122 | | ______________________________ 9 |
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123 | 123 | | Councilmember Charles Allen 10 |
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124 | 124 | | 11 |
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125 | 125 | | 12 |
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126 | 126 | | A BILL 13 |
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127 | 127 | | __________ 14 |
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128 | 128 | | 15 |
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129 | 129 | | 16 |
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130 | 130 | | IN THE COUNCIL OF THE DISTRICT OF COLUMBIA 17 |
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131 | 131 | | 18 |
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132 | 132 | | _________________ 19 |
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133 | 133 | | To establish recruitment incentives and retention payments for certain difficult-to-fill positions, 20 |
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134 | 134 | | to require that they Mayor transmit a quarterly report to the Council on hiring and 21 |
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135 | 135 | | retention rates and the number and value incentive and retention payments provided, to 22 |
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136 | 136 | | establish a new Director of Recruitment and Retention within the Office of the City 23 |
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137 | 137 | | Administration, to authorize the Metropolitan Police Department to contract with an 24 |
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138 | 138 | | entity to execute a campaign to encourage high-school age students to enroll in the cadet 25 |
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139 | 139 | | corps program, to authorize the Department of Corrections to contract with an entity to 26 |
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140 | 140 | | execute a campaign to encourage high school-age students to pursue a career as a 27 |
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141 | 141 | | correctional officer, and to direct the Office of the Chief Medical Examiner to stand up an 28 |
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142 | 142 | | internship program for high school-age students. 29 |
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143 | 143 | | BE IT ENACTED BY THE COUNCIL OF THE DISTRICT OF COLUMBIA, That this 30 |
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144 | 144 | | act may be cited as the “Government Recruitment and Retention Act of 2023”. 31 |
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145 | 145 | | Sec. 2. (a)(1) For new employees hired after January 1, 2024, to eligible positions, the 32 |
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146 | 146 | | Mayor shall provide a recruitment incentive of up to $5,000. 33 |
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147 | 147 | | (2) For existing employees in eligible positions, the Mayor may provide a 34 |
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148 | 148 | | retention payment of up to $5,000. 35 |
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149 | 149 | | (b) Each quarter, the Mayor shall transmit to the Council a report on recruitment and 36 |
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150 | 150 | | |
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151 | 151 | | 2 |
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152 | 152 | | |
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153 | 153 | | retention of difficult-to-fill positions. The report shall include, for the preceding quarter, for 37 |
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154 | 154 | | eligible positions: 38 |
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155 | 155 | | (1) Broken down by position type: 39 |
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156 | 156 | | (A) The number of staff hired; 40 |
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157 | 157 | | (B) The number of staff departing, including, where known, the reason for 41 |
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158 | 158 | | the departure; 42 |
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159 | 159 | | (C) The number and total dollar amount of recruitment incentives 43 |
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160 | 160 | | provided; and 44 |
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161 | 161 | | (D) The number and total dollar amount of retention payments provided; 45 |
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162 | 162 | | and 46 |
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163 | 163 | | (2) Total spend on recruitment incentives and retention payments, and remaining 47 |
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164 | 164 | | available budget for recruitment incentives and retention payments. 48 |
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165 | 165 | | (c) For the purposes of this section, “eligible positions” means: 49 |
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166 | 166 | | (A) Correctional officers within the Department of Corrections; 50 |
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167 | 167 | | (B) Call takers and call dispatchers within the Office of Unified 51 |
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168 | 168 | | Communications; 52 |
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169 | 169 | | (C) Staff within the Department of Behavioral Health Community 53 |
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170 | 170 | | Response Team; 54 |
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171 | 171 | | (D) Staff within the Child and Adolescent Mobile Psychiatric Service; 55 |
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172 | 172 | | (E) Social workers, case managers, social services assistants, and social 56 |
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173 | 173 | | services representatives within the Department of Human Services; 57 |
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174 | 174 | | (F) Medical examiners within the Office of the Chief Medical Examiner; 58 |
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175 | 175 | | (G) Direct care positions within the Department of Youth Rehabilitation 59 |
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176 | 176 | | |
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177 | 177 | | 3 |
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178 | 178 | | |
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179 | 179 | | Services; and 60 |
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180 | 180 | | (H) Positions identified by the Director of Recruitment and Retention 61 |
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181 | 181 | | pursuant to section (b)(1) of this Act. 62 |
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182 | 182 | | Sec. 3. (a) There is established, within the Office of the City Administrator, a Director of 63 |
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183 | 183 | | Recruitment and Retention (“Director”). 64 |
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184 | 184 | | (b) The Director shall: 65 |
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185 | 185 | | (1) Identify mission-critical positions in District agencies that are difficult-to-fill 66 |
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186 | 186 | | or have high attrition rates; 67 |
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187 | 187 | | (2) Identify factors causing or contributing to these positions being difficult-to-fill 68 |
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188 | 188 | | or suffering from high attrition, including issues of employee morale and enhanced mental health 69 |
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189 | 189 | | support needs; 70 |
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190 | 190 | | (3) On an annual basis, transmit a report to the Mayor and Council that includes 71 |
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191 | 191 | | the following: 72 |
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192 | 192 | | (A) A list of positions identified used paragraph (1) of this subsection, 73 |
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193 | 193 | | including an explanation of data and standards used by the Director to identify these positions; 74 |
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194 | 194 | | (B) A description of the factors, whether local or nationwide, causing or 75 |
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195 | 195 | | contributing to these positions being difficult-to-fill or suffering from high attrition; 76 |
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196 | 196 | | (C) Recommendations on incentives, interventions, and other changes to 77 |
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197 | 197 | | agency law, policies, or practices to enhance recruitment and retention for those positions; and 78 |
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198 | 198 | | (4) Work directly with agency leadership and staff to implement 79 |
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199 | 199 | | recommendations proposed in the annual report required under paragraph (3) of this subsection, 80 |
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200 | 200 | | or as otherwise necessary to address recruitment and retention issues within District agencies; 81 |
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201 | 201 | | Sec. 4. For School Year 2024-2025 and subsequent school years: 82 |
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202 | 202 | | |
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203 | 203 | | 4 |
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204 | 204 | | |
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205 | 205 | | (1) The Metropolitan Police Department (“MPD”) shall engage a District-based entity to 83 |
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206 | 206 | | develop and execute a campaign to encourage District high school-age students to enroll in 84 |
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207 | 207 | | MPD’s cadet corps program; 85 |
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208 | 208 | | (2) The Department of Corrections (“DOC”) shall engage a District-based entity to 86 |
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209 | 209 | | develop and execute a campaign to encourage District high school-age students to pursue a 87 |
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210 | 210 | | career as DOC correctional officers; and 88 |
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211 | 211 | | (3) The Office of Unified Communications (“OUC”) shall engage a District-based entity 89 |
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212 | 212 | | to develop and execute a campaign to encourage District high school-age students to pursue a 90 |
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213 | 213 | | career as OUC call takers and call dispatchers; and 91 |
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214 | 214 | | (4) The Office of the Chief Medical Examiner (“OCME”) shall stand up an internship 92 |
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215 | 215 | | program to encourage high school-age students to pursue a career with OCME. 93 |
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216 | 216 | | Sec. 5. Fiscal impact statement. 94 |
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217 | 217 | | The Council adopts the fiscal impact statement in the Budget Director as the fiscal impact 95 |
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218 | 218 | | statement required by section 4a of the General Legislative Procedures Act of 1975, approved 96 |
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219 | 219 | | October 16, 2006 (12 Stat. 2038; D.C. Official Code § 1-301.47a). 97 |
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220 | 220 | | Sec. 6. Effective date 98 |
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221 | 221 | | This act shall take effect following approval by the Mayor (or in the event of veto by the 99 |
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222 | 222 | | Mayor, action by the Council to override the veto), a 30-day period of congressional review as 100 |
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223 | 223 | | provided in section 602(c)(1) of the District of Columbia Home Rule Act, approved December 101 |
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224 | 224 | | 24, 1973 (87 Stat. 813; D.C. Official Code § 1-206.02(c)(1)), and publication in the District of 102 |
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225 | 225 | | Columbia Register. 103 |
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