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12 | 12 | | April 9, 2025 |
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13 | 13 | | |
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14 | 14 | | Nyasha Howard |
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15 | 15 | | Secretary to the Council |
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16 | 16 | | Council of the District of Columbia |
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17 | 17 | | 1350 Pennsylvania Avenue, NW |
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18 | 18 | | Washington, D.C. 20004 |
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19 | 19 | | |
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20 | 20 | | Dear Secretary Howard: |
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21 | 21 | | |
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22 | 22 | | Today, I am introducing the “Restricting Egregious Scalping Against Live Entertainment (RESALE) |
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23 | 23 | | Amendment Act of 2025”, along with Councilmembers Brianne K. Nadeau, Kenyan R. McDuffie, Matthew |
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24 | 24 | | Frumin, Christina Henderson, Janeese Lewis George, Robert C. White, Jr., and Zachary Parker. Please find |
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25 | 25 | | enclosed a signed copy of the legislation. |
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26 | 26 | | |
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27 | 27 | | The District is home to world-class arts and live entertainment venues. Unfortunately, the experience of |
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28 | 28 | | buying a ticket to see an artist or musician at a concert here in the District is unfair, deceptive, and |
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29 | 29 | | frustrating for concertgoers. Once a show is announced and tickets are released, scalpers, using bots and |
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30 | 30 | | other technology, will typically flood the venue’s ticketing platform and buy up most of the tickets to |
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31 | 31 | | immediately resell them on secondary ticketing platforms like Stubhub, Vivid Seats, and SeatGeek, at an |
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32 | 32 | | egregiously higher price. As a result, not only are concertgoers fleeced and price gouged, but they are |
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33 | 33 | | denied a fair price and a fair opportunity to get initial tickets at face value. The higher prices that |
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34 | 34 | | concertgoers pay for a ticket on the secondary market never go to the artist or venue, and instead |
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35 | 35 | | exclusively benefit the scalper. Additionally, when a concertgoer buys a ticket on the secondary market, |
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36 | 36 | | the exact seat number or section of the venue is typically not disclosed until the ticket has been |
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37 | 37 | | transferred. A ticket for the same or similar seat can also have its price vary dramatically across different |
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38 | 38 | | platforms. |
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39 | 39 | | |
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40 | 40 | | Another opaque practice used by scalpers that harms concertgoers is the offer of “speculative tickets” – |
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41 | 41 | | i.e., tickets that are not yet in their physical possession. For example, on March 28, 2025, the Sex Pistols |
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42 | 42 | | announced a show in the District this coming September. On the very same day, the secondary market |
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43 | 43 | | was offering $335 tickets for the show, even though tickets had not been released. When tickets are |
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44 | 44 | | released, the initial price will be $60. Not only is this practice deceptive, as scalpers are offering to sell |
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45 | 45 | | something that they do not actually have, it denies musicians the opportunity to set prices for their own |
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46 | 46 | | shows. |
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47 | 47 | | |
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48 | 48 | | The RESALE Amendment Act of 2025 will protect artists, venues, and consumers in the District from unfair |
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49 | 49 | | and deceptive practices in the live event ticket market by: 2 |
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50 | 50 | | |
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51 | 51 | | • Capping the price of tickets sold on a secondary ticket platform at the total price of the initial |
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52 | 52 | | ticket plus up to 10% of the total price of the initial ticket; |
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53 | 53 | | • Banning the sale of “speculative tickets”; |
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54 | 54 | | • Requiring a reseller that sells or offers to sell 50 or more tickets a year to register annually with |
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55 | 55 | | the Department of Licensing and Consumer Protection and to require that registered resellers |
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56 | 56 | | provide certain information to the Department and maintain a surety bond of no less than |
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57 | 57 | | $10,000; |
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58 | 58 | | • Requiring “all-in” pricing and clarifying the existing Consumer Protection Procedures Act |
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59 | 59 | | obligation with language specifying that ticket issuers, resellers, and secondary ticket exchanges |
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60 | 60 | | must clearly and conspicuously disclose upfront certain information regarding ticket pricing; |
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61 | 61 | | • Laying out when refunds must be provided to consumers; |
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62 | 62 | | • Prohibiting a ticket issuer from restricting the transferability of a ticket unless the terms and |
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63 | 63 | | conditions on transferability are clearly disclosed to the consumer prior to purchase; |
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64 | 64 | | • Allowing ticket issuers to maintain and enforce policies and conditions or requirements for ticket |
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65 | 65 | | purchase with respect to conduct, behavior, public health and safety, or age at the venue or event, |
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66 | 66 | | and establish limits on the amount of tickets that can be purchased; |
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67 | 67 | | • Requiring a ticket issuer or secondary ticket platform to maintain reasonable technology to |
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68 | 68 | | prevent any machine, device, computer program, or computer software, with or without human |
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69 | 69 | | assistance, from bypassing security measures or access control systems designed to limit the |
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70 | 70 | | number of tickets that can be purchased by a person on a marketplace for initial purchase or |
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71 | 71 | | secondary ticket exchange; |
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72 | 72 | | • Imposing responsibilities on secondary ticket exchanges to ensure fair practices in the secondary |
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73 | 73 | | market; |
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74 | 74 | | • Requiring the Mayor to issue rules to implement provisions governing the registration of resellers; |
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75 | 75 | | and |
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76 | 76 | | • Providing for civil penalties of $5,000 for the first violation and $10,000 for the second and |
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77 | 77 | | subsequent violations. |
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78 | 78 | | This legislation is supported by I.M.P., which owns the 9:30 Club, The Anthem, The Atlantis, and manages |
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79 | 79 | | the Lincoln Theatre, 30 local venues and music organizations, including the National Independent Venue |
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80 | 80 | | Association, and the Office of the Attorney General. |
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81 | 81 | | |
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82 | 82 | | Please feel free to reach out to me or my Legislative Director, Antonio Nunes, with any questions or for |
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83 | 83 | | additional information. |
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84 | 84 | | |
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85 | 85 | | Sincerely, |
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86 | 86 | | |
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87 | 87 | | |
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88 | 88 | | |
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89 | 89 | | Councilmember Charles Allen, Ward 6 |
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90 | 90 | | Chairperson, Committee on Transportation & the Environment |
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91 | 91 | | 1 |
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92 | 92 | | ___________________________ ______________________________ 1 |
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93 | 93 | | Councilmember Brianne K. Nadeau Councilmember Charles Allen 2 |
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94 | 94 | | 3 |
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95 | 95 | | 4 |
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96 | 96 | | ___________________________ ______________________________ 5 |
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97 | 97 | | Councilmember Kenyan R. McDuffie Councilmember Matthew Frumin 6 |
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98 | 98 | | 7 |
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99 | 99 | | 8 |
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100 | 100 | | ___________________________ ______________________________ 9 |
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101 | 101 | | Councilmember Christina Henderson Councilmember Janeese Lewis George 10 |
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102 | 102 | | 11 |
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103 | 103 | | 12 |
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104 | 104 | | ___________________________ ___________________________ 13 |
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105 | 105 | | Councilmember Robert C. White, Jr. Councilmember Zachary Parker 14 |
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106 | 106 | | 15 |
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107 | 107 | | 16 |
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108 | 108 | | 17 |
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109 | 109 | | 18 |
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110 | 110 | | A BILL 19 |
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111 | 111 | | 20 |
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112 | 112 | | ________ 21 |
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113 | 113 | | 22 |
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114 | 114 | | 23 |
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115 | 115 | | IN THE COUNCIL OF THE DISTRICT OF COLUMBIA 24 |
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116 | 116 | | 25 |
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117 | 117 | | _________________ 26 |
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118 | 118 | | 27 |
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119 | 119 | | 28 |
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120 | 120 | | To amend Title 28 of the District of Columbia Official Code to protect artists, venues, and 29 |
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121 | 121 | | consumers in the District from unfair and deceptive practices in live event ticket 30 |
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122 | 122 | | purchases by clarifying a ticket issuer, reseller, or secondary ticket exchange’s existing 31 |
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123 | 123 | | obligation under the Consumer Protection Procedures Act, like in all industries, to clearly 32 |
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124 | 124 | | and conspicuously disclose upfront certain information regarding ticket pricing, to 33 |
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125 | 125 | | prescribe procedures governing the provision of refunds, to prohibit the sale of 34 |
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126 | 126 | | speculative tickets, to prohibit a ticket issuer from restricting the transferability of a ticket 35 |
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127 | 127 | | unless the terms and conditions on transferability are clearly disclosed to the consumer 36 |
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128 | 128 | | prior to purchase, to permit ticket issuers to maintain and enforce policies and conditions 37 |
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129 | 129 | | or requirements for ticket purchase with respect to conduct, behavior, public health and 38 |
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130 | 130 | | safety, or age at the venue or event, and establish limits on the amount of tickets that can 39 |
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131 | 131 | | be purchased, to require a ticket issuer or secondary ticket exchange to maintain 40 |
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132 | 132 | | reasonable technology to prevent any machine, device, computer program, or computer 41 |
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133 | 133 | | software, with or without human assistance, from bypassing security measures or access 42 |
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134 | 134 | | control systems designed to limit the number of tickets that can be purchased by a person 43 |
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135 | 135 | | on a marketplace for initial purchase or secondary ticket exchange, to require a reseller 44 |
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136 | 136 | | that sells or offers to sell 50 or more tickets a year to register annually with the 45 |
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137 | 137 | | Department of Licensing and Consumer Protection and to require that registered resellers 46 |
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138 | 138 | | provide certain information to the Department and maintain a surety bond of no less than 47 |
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139 | 139 | | $10,000, to impose responsibilities on secondary ticket exchanges, to prohibit the price of 48 |
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140 | 140 | | 2 |
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141 | 141 | | tickets sold on a secondary ticket exchange from exceeding the total price of the initial 49 |
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142 | 142 | | ticket plus up to 10% of the total price of the initial ticket, to require the Mayor to issue 50 |
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143 | 143 | | rules to implement provisions governing the registration of resellers, and to provide for 51 |
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144 | 144 | | civil penalties of $5,000 for the first violation and $10,000 for the second and subsequent 52 |
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145 | 145 | | violations of this chapter. 53 |
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146 | 146 | | 54 |
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147 | 147 | | BE IT ENACTED BY THE COUNCIL OF THE DISTRICT OF COLUMBIA, That this 55 |
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148 | 148 | | act may be cited as the “Restricting Egregious Scalping Against Live Entertainment (RESALE) 56 |
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149 | 149 | | Amendment Act of 2025”. 57 |
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150 | 150 | | Sec. 2. Title 28 of the District of Columbia Official Code is amended as follows: 58 |
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151 | 151 | | (a) The table of contents is amended by adding a new chapter designation to read as 59 |
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152 | 152 | | follows: 60 |
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153 | 153 | | “55. Sale and Resale of Event Tickets.”. 61 |
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154 | 154 | | (b) A new Chapter 55 is added to read as follows: 62 |
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155 | 155 | | “CHAPTER 55. SALE AND RESALE OF EVENT TICKETS. 63 |
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156 | 156 | | “28-5501. Definitions. 64 |
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157 | 157 | | “28-5502. Ticket disclosure and refund requirements. 65 |
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158 | 158 | | “28-5503. Prohibition on the sale or offer to sell of speculative tickets. 66 |
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159 | 159 | | “28-5504. Transferability of tickets. 67 |
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160 | 160 | | “28-5505. Requirement of reasonable technology for a ticket issuer and secondary ticket 68 |
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161 | 161 | | exchange. 69 |
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162 | 162 | | “28-5506. Reseller registration and reporting requirements. 70 |
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163 | 163 | | “28-5507. Secondary ticket exchange responsibilities. 71 |
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164 | 164 | | “28-5508. Price cap for tickets on secondary ticket exchange. 72 |
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165 | 165 | | “28-5509. Rules. 73 |
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166 | 166 | | “28-5510. Penalties and enforcement. 74 |
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167 | 167 | | “§ 28-5501. Definitions. 75 |
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168 | 168 | | 3 |
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169 | 169 | | “For the purposes of this chapter, the term: 76 |
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170 | 170 | | “(1) “Department” means the Department of Licensing and Consumer Protection. 77 |
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171 | 171 | | “(2) "Resale" means the second or subsequent sale of a ticket by any method, 78 |
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172 | 172 | | including in-person transactions, telephone, mail, e-mail, facsimile, or electronic means through 79 |
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173 | 173 | | a website or mobile application. 80 |
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174 | 174 | | “(3) "Reseller" means a person engaged in the resale of tickets. 81 |
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175 | 175 | | “(4) "Secondary ticket exchange" means an electronic marketplace that enables a 82 |
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176 | 176 | | person to sell, purchase, and resell tickets. 83 |
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177 | 177 | | “(5) "Speculative ticket" means a ticket that is not in the actual or constructive 84 |
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178 | 178 | | possession of a reseller at the time of listing, sale, or advertisement, including tickets that are not 85 |
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179 | 179 | | owned by the reseller or not under contract to be transferred to the reseller. 86 |
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180 | 180 | | “(6) "Ticket" means any form of physical, electronic, or other evidence that grants 87 |
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181 | 181 | | the possessor of the evidence license to enter a place of entertainment for one or more events at a 88 |
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182 | 182 | | specified date and time; provided, that the event is not organized by a professional or 89 |
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183 | 183 | | intercollegiate sports team located in the District or professional athletic association with an 90 |
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184 | 184 | | event located in the District. 91 |
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185 | 185 | | “(7) "Ticket issuer" means a person or their agent who issues tickets for initial 92 |
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186 | 186 | | sale, including musicians, venues, promoters, theater companies, and marketplaces for initial 93 |
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187 | 187 | | purchases. 94 |
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188 | 188 | | “§ 28-5502. Ticket disclosure and refund requirements. 95 |
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189 | 189 | | “(a) The listing for a ticket and each step of a transaction to purchase a ticket shall clearly 96 |
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190 | 190 | | and conspicuously disclose: 97 |
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191 | 191 | | “(1) The total price of the ticket, including all fees and taxes other than shipping 98 |
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192 | 192 | | costs that are not determinable at a step in the transaction; 99 |
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193 | 193 | | 4 |
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194 | 194 | | “(2) An itemized listing of all charges that comprise the total price of the ticket, 100 |
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195 | 195 | | including all fees and taxes; and 101 |
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196 | 196 | | “(3) The seat number, zone, and section, to the extent applicable to the seat and 102 |
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197 | 197 | | venue. 103 |
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198 | 198 | | “(b)(1) The total price of a ticket disclosed pursuant to subsection (a) of this section may 104 |
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199 | 199 | | be increased in a noninitial step of a transaction by the amount of reasonable shipping costs for 105 |
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200 | 200 | | physically delivered tickets. 106 |
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201 | 201 | | “(2) The shipping costs allowed under paragraph (1) of this subsection may vary 107 |
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202 | 202 | | with the consumer’s location relative to the shipment’s location of origin and the delivery 108 |
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203 | 203 | | method selected by the consumer. 109 |
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204 | 204 | | “(3) The total price of the ticket, including all fees, taxes, and shipping costs, shall 110 |
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205 | 205 | | be clearly and conspicuously disclosed prior to final purchase of the ticket. 111 |
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206 | 206 | | “(c)(1) A ticket issuer, secondary ticket exchange, or reseller directly engaged in a 112 |
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207 | 207 | | transaction with a consumer shall provide a full refund, including all fees and taxes, if: 113 |
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208 | 208 | | “(A) The ticket is counterfeit; 114 |
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209 | 209 | | “(B) The event is canceled; or 115 |
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210 | 210 | | “(C) The ticket does not conform to the description provided at the time of 116 |
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211 | 211 | | purchase. 117 |
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212 | 212 | | “(2) Refunds shall be issued within 10 days of the event’s cancellation or 118 |
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213 | 213 | | discovery of non-conformance. 119 |
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214 | 214 | | “§ 28-5503. Prohibition on the sale or offer to sell of speculative tickets. 120 |
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215 | 215 | | “A reseller or a secondary ticket exchange shall not sell or offer to sell speculative 121 |
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216 | 216 | | tickets, as defined in § 28-5501(4). 122 |
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217 | 217 | | “§ 28-5504. Transferability of tickets. 123 |
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218 | 218 | | 5 |
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219 | 219 | | “(a) A ticket issuer shall not restrict the transferability of a ticket sold unless the terms 124 |
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220 | 220 | | and conditions on transferability are clearly and conspicuously disclosed to the consumer prior to 125 |
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221 | 221 | | purchase and the consumer acknowledges receipt of such disclosure prior to purchase. 126 |
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222 | 222 | | “(b) A ticket issuer may, subject to applicable District or federal law: 127 |
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223 | 223 | | “(1) Maintain and enforce policies and conditions or requirements for ticket 128 |
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224 | 224 | | purchase with respect to conduct, behavior, public health and safety, or age at the venue or event; 129 |
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225 | 225 | | and 130 |
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226 | 226 | | “(2) Establish limits on the quantity of tickets that may be purchased. 131 |
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227 | 227 | | “§ 28-5505. Requirement of reasonable technology for a ticket issuer and secondary 132 |
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228 | 228 | | ticket exchange. 133 |
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229 | 229 | | “A ticket issuer, to the extent applicable, and secondary ticket exchange shall implement 134 |
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230 | 230 | | and maintain reasonable technology to prevent any machine, device, computer program, or 135 |
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231 | 231 | | computer software, with or without human assistance, from bypassing security measures or 136 |
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232 | 232 | | access control systems designed to limit the number of tickets that can be purchased by a person 137 |
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233 | 233 | | on a primary or secondary ticket exchange. 138 |
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234 | 234 | | “§ 28-5506. Reseller registration and reporting requirements. 139 |
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235 | 235 | | “(a)(1) A reseller that sells or offers to sell 50 or more tickets in a year shall register 140 |
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236 | 236 | | annually with the Department before conducting any ticket resale activity. 141 |
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237 | 237 | | “(2) If a reseller lists a single ticket across multiple platforms, the total number of 142 |
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238 | 238 | | listings for the ticket shall count toward the registration threshold provided in paragraph (1) of 143 |
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239 | 239 | | this subsection. 144 |
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240 | 240 | | “(b) A reseller subject to the requirement imposed in subsection (a) of this section shall 145 |
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241 | 241 | | provide the following information to the Department at the time of registration: 146 |
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242 | 242 | | “(1) Full legal name and any aliases or usernames used in the resale of tickets; 147 |
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243 | 243 | | 6 |
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244 | 244 | | “(2) Contact information, including a physical street address, email address, and 148 |
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245 | 245 | | phone number; 149 |
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246 | 246 | | “(3) Social security number and employer identification number (“EIN”) and 150 |
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247 | 247 | | contact information for any employer, if applicable; 151 |
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248 | 248 | | “(4) All associated entities involved in the resale of tickets; and 152 |
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249 | 249 | | “(5) Any additional information required by the Department. 153 |
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250 | 250 | | “(c) All entities under common ownership or control of a person shall be considered one 154 |
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251 | 251 | | reseller for the purposes of the registration requirements imposed under this section. 155 |
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252 | 252 | | “(d) A registered reseller shall submit a report every 6 months to the Department 156 |
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253 | 253 | | containing: 157 |
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254 | 254 | | “(1) The total number of tickets sold by the reseller; 158 |
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255 | 255 | | “(2) The original purchase price of each ticket purchased by the reseller; and 159 |
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256 | 256 | | “(3) The final resale price of each ticket sold by the reseller. 160 |
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257 | 257 | | “(e)(1) A registered reseller shall maintain a surety bond of no less than $10,000 to 161 |
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258 | 258 | | ensure compensation to consumers in cases where the reseller fails to deliver purchased tickets or 162 |
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259 | 259 | | engages in fraudulent activities. 163 |
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260 | 260 | | “(2) The surety bond shall cover compensation for lost funds by the consumer, 164 |
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261 | 261 | | including travel expenses incurred by the consumer if the reseller fails to deliver the purchased 165 |
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262 | 262 | | tickets. 166 |
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263 | 263 | | “(3) The Department may adjust the surety bond amount for a registered reseller 167 |
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264 | 264 | | based on the reseller’s sales volume and consumer complaint history. 168 |
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265 | 265 | | “(4) A registered reseller shall submit evidence of the surety bond to a secondary 169 |
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266 | 266 | | ticket exchange prior to listing any ticket for resale. 170 |
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267 | 267 | | 7 |
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268 | 268 | | “(f) The Department may revoke the registration of any registered reseller found to be in 171 |
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269 | 269 | | violation of this chapter for a period of at least 1 year and not more than 5 years. 172 |
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270 | 270 | | “(g)(1) The Department shall maintain a list of registered resellers and make the list 173 |
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271 | 271 | | available to the public via the Department’s website. 174 |
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272 | 272 | | “(2) The list required pursuant to paragraph (1) of this subsection shall be updated 175 |
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273 | 273 | | at least once every 30 days and include information on any violations of this chapter within the 176 |
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274 | 274 | | past 5 years. 177 |
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275 | 275 | | “(3) The Department shall not publicly disclose information provided by a 178 |
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276 | 276 | | registered reseller pursuant to subsection (b)(3) of this section. 179 |
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277 | 277 | | “§ 28-5507. Secondary ticket exchange responsibilities. 180 |
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278 | 278 | | “(a) A secondary ticket exchange shall maintain records of all registered resellers in the 181 |
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279 | 279 | | District using its platform and verify that each reseller meets the registration and bonding 182 |
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280 | 280 | | requirements laid out in § 28-5506. 183 |
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281 | 281 | | “(b) A secondary ticket exchange shall report any unregistered or non-compliant resellers 184 |
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282 | 282 | | selling or offering to sell tickets to an event being held in the District to the Department. 185 |
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283 | 283 | | “(c) A secondary ticket exchange shall: 186 |
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284 | 284 | | “(1) Be responsible for maintaining records of ticket sales on its platform, 187 |
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285 | 285 | | including the number tickets sold and resale prices; and 188 |
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286 | 286 | | “(2) Submit a report to the Department every 6 months containing: 189 |
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287 | 287 | | “(A) The total number of tickets sold by a registered reseller on its 190 |
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288 | 288 | | platform; 191 |
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289 | 289 | | “(B) The original purchase price of each ticket purchased by a registered 192 |
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290 | 290 | | reseller; and 193 |
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291 | 291 | | “(C) The final resale price of each ticket sold by a registered reseller. 194 |
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292 | 292 | | 8 |
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293 | 293 | | “§ 28-5508. Price cap for tickets on secondary ticket exchange. 195 |
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294 | 294 | | “(a) A reseller or secondary ticket exchange shall not sell or offer to sell a ticket that 196 |
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295 | 295 | | exceeds the total price of the initial ticket, including all fees and taxes in connection with the 197 |
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296 | 296 | | initial ticket, plus up to 10% of the total price of the initial ticket. 198 |
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297 | 297 | | “(b) A secondary ticket exchange may charge a fee for the service of providing a 199 |
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298 | 298 | | marketplace for the resale of a ticket; provided, that the fee shall not exceed 10% of the total 200 |
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299 | 299 | | price of the initial ticket. 201 |
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300 | 300 | | “§ 28-5509. Rules. 202 |
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301 | 301 | | “The Mayor, pursuant to Title I of the District of Columbia Administrative Procedure 203 |
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302 | 302 | | Act, approved October 21, 1968 (82 Stat. 1204; D.C. Official Code § 2-501 et seq.), shall issue 204 |
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303 | 303 | | rules to implement § 28-5506. 205 |
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304 | 304 | | “§ 28-5510. Penalties and enforcement. 206 |
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305 | 305 | | “(a)(1) A reseller or secondary ticket exchange that violates § 28-5503 or § 28-5508 shall 207 |
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306 | 306 | | be assessed a civil penalty of: 208 |
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307 | 307 | | “(A) $5,000 per ticket for the first violation; and 209 |
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308 | 308 | | “(B) $10,000 per ticket for the second and any subsequent violations. 210 |
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309 | 309 | | “(2) Any person, where applicable, who violates §§ 28-5502, 28-5504, 28-5505, 211 |
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310 | 310 | | 28-5506, 28-5507, shall be assessed a civil penalty of: 212 |
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311 | 311 | | “(A) $5,000 for the first violation; and 213 |
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312 | 312 | | “(B) $10,000 for the second and any subsequent violations. 214 |
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313 | 313 | | “(b) The civil penalty imposed pursuant to subsection (a) of this section shall be in 215 |
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314 | 314 | | addition to the remedies available to the Attorney General pursuant to § 28-3909.”. 216 |
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315 | 315 | | Sec. 3. Fiscal impact statement. 217 |
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316 | 316 | | 9 |
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317 | 317 | | The Council adopts the fiscal impact statement in the committee report as the fiscal 218 |
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318 | 318 | | impact statement required by section 4a of the General Legislative Procedures Act of 1975, 219 |
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319 | 319 | | approved October 16, 2006 (120 Stat. 2038; D.C. Official Code § 1-301.47a). 220 |
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320 | 320 | | Sec. 4. Effective date. 221 |
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321 | 321 | | This act shall take effect following approval by the Mayor (or in the event of veto by the 222 |
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322 | 322 | | Mayor, action by the Council to override the veto), a 30-day period of congressional review as 223 |
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323 | 323 | | provided in section 602(c)(1) of the District of Columbia Home Rule Act, approved December 224 |
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324 | 324 | | 24, 1973 (87 Stat. 813; D.C. Official Code § 1-206.02(c)(1)). 225 |
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