15 | | - | An act relating to health care expenses; creating s. 2 |
---|
16 | | - | 222.26, F.S.; providing additional personal property 3 |
---|
17 | | - | exemptions from legal process for medical debts 4 |
---|
18 | | - | resulting from services provided in certain licensed 5 |
---|
19 | | - | facilities; amending s. 395.301, F.S.; requiring a 6 |
---|
20 | | - | licensed facility to post on its website a consumer -7 |
---|
21 | | - | friendly list of standard charges for a minimum number 8 |
---|
22 | | - | of shoppable health care services; providing 9 |
---|
23 | | - | definitions; requiring a licensed facility to 10 |
---|
24 | | - | establish an internal grievance process for patients 11 |
---|
25 | | - | to dispute charges, to make available information 12 |
---|
26 | | - | necessary for initiating a grievance, and to respond 13 |
---|
27 | | - | to a grievance within a specified timeframe; creating 14 |
---|
28 | | - | s. 395.3011, F.S.; providing a definition; prohibiting 15 |
---|
29 | | - | certain collection activities by a licensed facility; 16 |
---|
30 | | - | providing an effective date. 17 |
---|
31 | | - | 18 |
---|
32 | | - | Be It Enacted by the Legislature of the State of Florida: 19 |
---|
33 | | - | 20 |
---|
34 | | - | Section 1. Section 222.26, Florida Statutes, is cr eated to 21 |
---|
35 | | - | read: 22 |
---|
36 | | - | 222.26 Additional exemptions from legal process concerning 23 |
---|
37 | | - | medical debt.—If a debt is owed for medical services provided by 24 |
---|
38 | | - | a facility licensed under chapter 395, the following property is 25 |
---|
| 15 | + | An act relating to patient -consumer credit protection; 2 |
---|
| 16 | + | creating s. 408.7072, F.S.; requiring specified 3 |
---|
| 17 | + | entities to comply with federal hospital price 4 |
---|
| 18 | + | transparency requirements; providing administrative 5 |
---|
| 19 | + | fines; directing the Agency for Healthcare 6 |
---|
| 20 | + | Administration to impose and collect such fines; 7 |
---|
| 21 | + | creating s. 501.181, F.S.; providing definitions; 8 |
---|
| 22 | + | prohibiting consumer reporting agencies from 9 |
---|
| 23 | + | publishing patient-consumer medical debts under 10 |
---|
| 24 | + | certain conditions or without the express written 11 |
---|
| 25 | + | consent of the health care provider; requiring 12 |
---|
| 26 | + | consumer reporting agencies to remove patient -consumer 13 |
---|
| 27 | + | medical debt information without charge upon certain 14 |
---|
| 28 | + | notification; provid ing for private rights of action; 15 |
---|
| 29 | + | directing the Department of Agriculture and Consumer 16 |
---|
| 30 | + | Services to adopt rules; amending s. 559.72, F.S.; 17 |
---|
| 31 | + | prohibiting a person from publishing specified 18 |
---|
| 32 | + | patient-consumer medical debts; providing an effective 19 |
---|
| 33 | + | date. 20 |
---|
| 34 | + | 21 |
---|
| 35 | + | Be It Enacted by the Legislature of the State of Florida: 22 |
---|
| 36 | + | 23 |
---|
| 37 | + | Section 1. Section 408.7072, Florida Statutes, is created 24 |
---|
| 38 | + | to read: 25 |
---|
51 | | - | exempt from attachment, garnishment, or other lega l process in 26 |
---|
52 | | - | an action on such debt: 27 |
---|
53 | | - | (1) A debtor's interest, not to exceed $10,000 in value, 28 |
---|
54 | | - | in a single motor vehicle as defined in s. 320.01(1). 29 |
---|
55 | | - | (2) A debtor's interest in personal property, not to 30 |
---|
56 | | - | exceed $10,000 in value, if the debtor does not cla im or receive 31 |
---|
57 | | - | the benefits of a homestead exemption under s. 4, Art. X of the 32 |
---|
58 | | - | State Constitution. 33 |
---|
59 | | - | Section 2. Paragraphs (b) through (d) of subsection (1) of 34 |
---|
60 | | - | section 395.301, Florida Statutes, are redesignated as 35 |
---|
61 | | - | paragraphs (c) through (e), respectively , subsection (6) is 36 |
---|
62 | | - | renumbered as subsection (7), and a new paragraph (b) is added 37 |
---|
63 | | - | to subsection (1) and a new subsection (6) is added to that 38 |
---|
64 | | - | section, to read: 39 |
---|
65 | | - | 395.301 Price transparency; itemized patient statement or 40 |
---|
66 | | - | bill; patient admission status noti fication.— 41 |
---|
67 | | - | (1) A facility licensed under this chapter shall provide 42 |
---|
68 | | - | timely and accurate financial information and quality of service 43 |
---|
69 | | - | measures to patients and prospective patients of the facility, 44 |
---|
70 | | - | or to patients' survivors or legal guardians, as appropria te. 45 |
---|
71 | | - | Such information shall be provided in accordance with this 46 |
---|
72 | | - | section and rules adopted by the agency pursuant to this chapter 47 |
---|
73 | | - | and s. 408.05. Licensed facilities operating exclusively as 48 |
---|
74 | | - | state facilities are exempt from this subsection. 49 |
---|
| 51 | + | 408.7072 Price transparency for health care services .—All 26 |
---|
| 52 | + | entities in the state subject to the requirements of 45 C.F.R. 27 |
---|
| 53 | + | part 180, in effect on July 1, 2022, shall comply with such 28 |
---|
| 54 | + | requirements. An entity that fails to comply with this section 29 |
---|
| 55 | + | is subject to a fine of $500 for each instance and each day of 30 |
---|
| 56 | + | noncompliance. The agency shall impose and collect the fines. 31 |
---|
| 57 | + | Section 2. Section 501.181, Florida Statutes, is created 32 |
---|
| 58 | + | to read: 33 |
---|
| 59 | + | 501.181 Patient-consumer credit protection .— 34 |
---|
| 60 | + | (1) DEFINITIONS.-As used in this section: 35 |
---|
| 61 | + | (a) "Consumer report" has the same meaning as in 15 U.S.C. 36 |
---|
| 62 | + | s. 1681a(d), in effect on July 1, 2022 . 37 |
---|
| 63 | + | (b) "Consumer reporting agency" has the same meaning as in 38 |
---|
| 64 | + | 15 U.S.C. s. 1681a(f), in effect on July 1, 2022 . 39 |
---|
| 65 | + | (c) "Health benefit plan" means any individual, blanket, 40 |
---|
| 66 | + | or group plan; policy; or contract for health care services 41 |
---|
| 67 | + | issued in the state by an authorized health care insurer, health 42 |
---|
| 68 | + | maintenance organization, hospital medical service corporation, 43 |
---|
| 69 | + | or self-insured governmental or church plan in the state. The 44 |
---|
| 70 | + | term does not include supplemental plans. 45 |
---|
| 71 | + | (d) "Health care provider" has the same meaning as in s. 46 |
---|
| 72 | + | 408.07. 47 |
---|
| 73 | + | (e) "Medical debt" means the outstanding balance a 48 |
---|
| 74 | + | patient-consumer owes to a health care provider for health care 49 |
---|
| 75 | + | services. 50 |
---|
87 | | - | (b) Each licensed facility shall post on its website a 50 |
---|
88 | | - | consumer-friendly list of standard charges for at least 300 51 |
---|
89 | | - | shoppable health care services. If a facility provides fewer 52 |
---|
90 | | - | than 300 distinct shoppable health care services, it shall make 53 |
---|
91 | | - | available on its website the sta ndard charges for each service 54 |
---|
92 | | - | it provides. As used in this paragraph, the term: 55 |
---|
93 | | - | 1. "Shoppable health care service" means a service that 56 |
---|
94 | | - | can be scheduled by a healthcare consumer in advance. The term 57 |
---|
95 | | - | includes, but is not limited to, the services describe d in s. 58 |
---|
96 | | - | 627.6387(2)(e) and any services defined in regulations or 59 |
---|
97 | | - | guidance issued by the United States Department of Health and 60 |
---|
98 | | - | Human Services. 61 |
---|
99 | | - | 2. "Standard charge" has the same meaning as that term is 62 |
---|
100 | | - | defined in regulations or guidance issued by the Uni ted States 63 |
---|
101 | | - | Department of Health and Human Services for purposes of hospital 64 |
---|
102 | | - | price transparency. 65 |
---|
103 | | - | (6) Each facility shall establish an internal process for 66 |
---|
104 | | - | reviewing and responding to grievances from patients. Such 67 |
---|
105 | | - | process must allow patients to dispute ch arges that appear on 68 |
---|
106 | | - | the patient's itemized statement or bill. The facility shall 69 |
---|
107 | | - | prominently post on its website and indicate in bold print on 70 |
---|
108 | | - | each itemized statement or bill the instructions for initiating 71 |
---|
109 | | - | a grievance and the direct contact information r equired to 72 |
---|
110 | | - | initiate the grievance process. The facility must provide an 73 |
---|
111 | | - | initial response to a patient grievance within 7 business days 74 |
---|
| 88 | + | (f) "Patient-consumer" means any person who receives 51 |
---|
| 89 | + | health care services from a health care provider. 52 |
---|
| 90 | + | (2) PATIENT-CONSUMER CREDIT PROTECTION .-A consumer 53 |
---|
| 91 | + | reporting agency may not publish a consumer report with a credit 54 |
---|
| 92 | + | impairment resulting from the medical debt of a patient -consumer 55 |
---|
| 93 | + | if all of the following conditions apply: 56 |
---|
| 94 | + | (a) The patient-consumer was covered by a health benefit 57 |
---|
| 95 | + | plan when the health care services giving rise to the medical 58 |
---|
| 96 | + | debt were provided and such services were covered by the health 59 |
---|
| 97 | + | benefit plan. 60 |
---|
| 98 | + | (b) The medical debt is an outstanding balance after 61 |
---|
| 99 | + | copayments, deductibles, and coinsuranc e owed for health care 62 |
---|
| 100 | + | services have been fully paid or settled, or are being paid, by 63 |
---|
| 101 | + | the patient-consumer as part of a payment plan. 64 |
---|
| 102 | + | (3) EXPRESS CONSENT REQUIRED. -A consumer reporting agency 65 |
---|
| 103 | + | may not publish a consumer report with a credit impairment 66 |
---|
| 104 | + | resulting from the medical debt of a patient -consumer without 67 |
---|
| 105 | + | the express written consent of the health care provider. 68 |
---|
| 106 | + | (4) REMOVAL OF CREDIT IMPAIRMENT. - 69 |
---|
| 107 | + | (a) A consumer reporting agency shall remove any credit 70 |
---|
| 108 | + | impairment resulting from the medical debt of a patient-consumer 71 |
---|
| 109 | + | if the patient-consumer provides notification to the consumer 72 |
---|
| 110 | + | reporting agency that the medical debt has been fully paid or 73 |
---|
| 111 | + | settled, or that the patient -consumer is in compliance with a 74 |
---|
124 | | - | after the patient formally files a grievance disputing all or a 75 |
---|
125 | | - | portion of an itemized statement or bill. 76 |
---|
126 | | - | Section 3. Section 395.3011, Florida Statutes, is created 77 |
---|
127 | | - | to read: 78 |
---|
128 | | - | 395.3011 Billing and collection activities. — 79 |
---|
129 | | - | (1) As used in this section, the term "extraordinary 80 |
---|
130 | | - | collection action" means any of the following actions taken by a 81 |
---|
131 | | - | licensed facility against an indiv idual in relation to obtaining 82 |
---|
132 | | - | payment of a bill for care covered under the facility's 83 |
---|
133 | | - | financial assistance policy: 84 |
---|
134 | | - | (a) Selling the individual's debt to another party. 85 |
---|
135 | | - | (b) Reporting adverse information about the individual to 86 |
---|
136 | | - | consumer credit reporting agencies or credit bureaus. 87 |
---|
137 | | - | (c) Deferring, denying, or requiring a payment before 88 |
---|
138 | | - | providing medically necessary care because of the individual's 89 |
---|
139 | | - | nonpayment of one or more bills for previously provided care 90 |
---|
140 | | - | covered under the facility's financial assistanc e policy. 91 |
---|
141 | | - | (d) Actions that require a legal or judicial process, 92 |
---|
142 | | - | including, but not limited to: 93 |
---|
143 | | - | 1. Placing a lien on the individual's property; 94 |
---|
144 | | - | 2. Foreclosing on the individual's real property; 95 |
---|
145 | | - | 3. Attaching or seizing the individual's bank account o r 96 |
---|
146 | | - | any other personal property; 97 |
---|
147 | | - | 4. Commencing a civil action against the individual; 98 |
---|
148 | | - | 5. Causing the individual's arrest; or 99 |
---|
| 124 | + | payment plan, within 30 days after the date the notification was 75 |
---|
| 125 | + | received. 76 |
---|
| 126 | + | (b) Notification includes, but is not limited to, 77 |
---|
| 127 | + | documentation showing that the medical debt of the patient -78 |
---|
| 128 | + | consumer is fully paid or settled or that the patient -consumer 79 |
---|
| 129 | + | is paying scheduled installments in a payment plan. 80 |
---|
| 130 | + | (c) A consumer reporting agency may not charge the 81 |
---|
| 131 | + | patient-consumer a fee to remove the credit impairment. 82 |
---|
| 132 | + | (5) PRIVATE RIGHT OF ACTION. - 83 |
---|
| 133 | + | (a) A patient-consumer who is aggrieved by a violation of 84 |
---|
| 134 | + | this section may bring an action to: 85 |
---|
| 135 | + | 1. Enjoin such violation. 86 |
---|
| 136 | + | 2. Recover actual damages or $1,500, whichever is greater. 87 |
---|
| 137 | + | (b) In addition to any damages awarded, a patient -consumer 88 |
---|
| 138 | + | shall also be awarded reasonable attorney fees and court costs. 89 |
---|
| 139 | + | (c) A civil action brought pursuant to this section must 90 |
---|
| 140 | + | commence within 2 years after the date of the violation. 91 |
---|
| 141 | + | (d) All parties may agree upon arbitration to resolve the 92 |
---|
| 142 | + | medical debt dispute. 93 |
---|
| 143 | + | (6) RULEMAKING.-The Department of Agriculture and Consumer 94 |
---|
| 144 | + | Services shall adopt rules to implement this section. 95 |
---|
| 145 | + | Section 3. Subsection (20) is added to section 559.72, 96 |
---|
| 146 | + | Florida Statutes, to read: 97 |
---|
| 147 | + | 559.72 Prohibited practices generally. —In collecting 98 |
---|
| 148 | + | consumer debts, no person shall: 99 |
---|
161 | | - | 6. Garnishing the individual's wages. 100 |
---|
162 | | - | (2) A facility may not engage in an extraordinary 101 |
---|
163 | | - | collection action against an individu al to obtain payment for 102 |
---|
164 | | - | services: 103 |
---|
165 | | - | (a) Before the facility has made reasonable efforts to 104 |
---|
166 | | - | determine whether the individual is eligible for assistance 105 |
---|
167 | | - | under its financial assistance policy for the care provided. 106 |
---|
168 | | - | (b) Before the facility has provided the individual with 107 |
---|
169 | | - | an itemized statement or bill. 108 |
---|
170 | | - | (c) During an ongoing grievance process as described in s. 109 |
---|
171 | | - | 395.301(6). 110 |
---|
172 | | - | (d) Before billing any applicable insurer and allowing the 111 |
---|
173 | | - | insurer to adjudicate a claim. 112 |
---|
174 | | - | (e) For 30 days after notifying the patien t in writing, by 113 |
---|
175 | | - | certified mail or other traceable delivery method, that a 114 |
---|
176 | | - | collection action will commence absent additional action by the 115 |
---|
177 | | - | patient. 116 |
---|
178 | | - | Section 4. This act shall take effect July 1, 2022. 117 |
---|
| 161 | + | (20) Publish a patient -consumer medical debt in violation 100 |
---|
| 162 | + | of s. 501.181(2) and (3). 101 |
---|
| 163 | + | Section 4. This act shall take effect July 1, 2022. 102 |
---|