Florida 2022 2022 Regular Session

Florida Senate Bill S1706 Analysis / Analysis

Filed 02/10/2022

                    The Florida Senate 
BILL ANALYSIS AND FISCAL IMPACT STATEMENT 
(This document is based on the provisions contained in the legislation as of the latest date listed below.) 
Prepared By: The Professional Staff of the Committee on Banking and Insurance  
 
BILL: CS/SB 1706 
INTRODUCER:  Banking and Insurance Committee and Senator Garcia 
SUBJECT:  Servicers and Lenders of Residential Mortgage Loans 
DATE: February 10, 2022 
 
 ANALYST STAFF DIRECTOR  REFERENCE  	ACTION 
1. Arnold Knudson BI -Fav/CS 
2.     JU  
3.     RC  
 
Please see Section IX. for Additional Information: 
COMMITTEE SUBSTITUTE - Substantial Changes 
 
I. Summary: 
CS/SB 1706 amends several provisions related to the regulation of Florida’s residential mortgage 
industry, mortgage foreclosures, and the Florida Insurance. Specifically, the bill: 
 Requires mortgage lenders and mortgage servicers regulated under ch. 494, F.S., to comply 
with federal law requirements providing periodic statements at each billing cycle; 
 Establishes lender-placed insurance requirements for mortgage servicers regulated under ch. 
494, F.S.; 
 Requires subsequent mortgage servicers subject to ch. 494, F.S., to honor previously 
executed loan modification agreements and foreclosure prevention alternatives; 
 Requires mortgage servicers and mortgage lenders subject to ch. 494, F.S., to meet certain 
criteria before initiating foreclosure proceedings; 
 Establishes requirements when a borrower requests a foreclosure prevention alternative; 
 Prohibits insurers and insurance agents from force-placing insurance with an affiliate or 
making payments to a mortgage lender or servicer; 
 Amends ch. 702, F.S., to require certain acts before commencing a foreclosure action.   
REVISED:   BILL: CS/SB 1706   	Page 2 
 
II. Present Situation: 
Federal Regulation of the Residential Mortgage Industry 
Most mortgage loans are a federally related mortgage loan
1
 and thus subject to the provisions of 
the federal Real Estate Settlement Procedures Act (RESPA) and Truth in Lending Act (TILA)
2
 
Any mortgage lender making a mortgage loan subject to RESPA and TILA must comply with 
RESPA and TILA provisions related to mortgage lenders, accordingly. Similarly, any mortgage 
servicer servicing a mortgage loan subject to RESPA and TILA must comply with RESPA and 
TILA provisions related to mortgage servicing, with few exceptions.
3
 
 
RESPA 
Enacted by Congress in 1974 in response to abuses in the real estate settlement process, RESPA 
requires lenders, mortgage brokers, or servicers of home loans to provide borrowers with 
pertinent and timely disclosures about the nature and costs of the real estate settlement process. 
The Dodd-Frank Wall Street Reform and Consumer Protection Act (Dodd-Frank Act) granted 
rule-making authority under RESPA to the Consumer Financial Protection Bureau (CFPB) and, 
with respect to entities under its jurisdiction, generally granted authority to CFPB to supervise 
for and enforce compliance with RESPA and its implementing regulations.
4
 
                                                
1
 “Federally related mortgage loan” means any loan (other than temporary financing, such as a construction loan): (i) that is 
secured by a first or subordinate lien on residential real property, including a refinancing of any secured loan on residential 
real property, upon which there is either (A) located or, following settlement, will be constructed using proceeds of the loan, 
a structure or structures designed principally for occupancy of from one to four families (including individual units of 
condominiums and cooperatives and including any related interests, such as a share in the cooperative or right to occupancy 
of the unit); or located or, following settlement, will be placed using proceeds of the loan, a manufactured home; and; (ii) for 
which one of the following paragraphs applies. The loan: (A) is made in whole or in part by any lender that is either regulated 
by or whose deposits or accounts are insured by any agency of the Federal Government; (b) Is made in whole or in part, or is 
insured, guaranteed, supplemented, or assisted in any way: (1) By the Secretary of the Department of Housing and Urban 
Development (HUD) or any other officer or agency of the Federal Government; or (2) Under or in connection with a housing 
or urban development program administered by the Secretary of HUD or a housing or related program administered by any 
other officer or agency of the Federal Government; (C)  Is intended to be sold by the originating lender to the Federal 
National Mortgage Association, the Government National Mortgage Association, the Federal Home Loan Mortgage 
Corporation (or its successors), or a financial institution from which the loan is to be purchased by the Federal Home Loan 
Mortgage Corporation (or its successors); (D) Is made in whole or in part by a “creditor,” as defined in section 103(g) of the 
Consumer Credit Protection Act (15 U.S.C. 1602(g)), that makes or invests in residential real estate loans aggregating more 
than $1,000,000 per year. For purposes of this definition, the term “creditor” does not include any agency or instrumentality 
of any State, and the term “residential real estate loan” means any loan secured by residential real property, including single-
family and multifamily residential property; (E) Is originated either by a dealer or, if the obligation is to be assigned to any 
maker of mortgage loans specified in paragraphs (1)(ii)(A) through (D) of this definition, by a mortgage broker; or (F) Is the 
subject of a home equity conversion mortgage, also frequently called a “reverse mortgage,” issued by any maker of mortgage 
loans specified in paragraphs (1)(ii)(A) through (D) of this definition. See 12 CFR 1042.2(b)(9). Non-depository mortgage 
lenders originating at least 100 closed-end mortgage loans for the preceding two calendar years are subject to the federal 
Home Mortgage Disclosure Act (Regulation C) under the authority of the Consumer Finance Protection Bureau, and thus fall 
under RESPA’s definition of “federally related mortgage loan.”  See 12 CFR 1003.2(g)(2). 
2
 RESPA exempts business purpose loans, temporary financing, vacant land, assumption without lender approval, loan 
conversions, and secondary market transactions. See 12 CFR 1024.5(b)(3). 
3
 See Consumer Financial Protection Bureau, Mortgage Servicing Rules: Coverage, 
https://files.consumerfinance.gov/f/201407_cfpb_servicing-applicability-comparison-chart-reg-x-and-z.pdf (last visited 
February 5, 2022) 
4
 Federal Reserve, Regulation X, Real Estate Settlement Procedures Act, 
https://www.federalreserve.gov/supervisionreg/caletters/ca_15-6_attach_reg_x.pdf (last visited February 5, 2022)  BILL: CS/SB 1706   	Page 3 
 
 
RESPA regulations related to the mortgage loan process include: 
 Acknowledgements of applications; 
 Affiliated business arrangements; 
 Applications for mortgage loans; 
 Continuity of contact;
5
 
 Escrow accounts; 
 Force-placed insurance;
6
 
 Mortgage loan servicing error resolution and borrower information requests; 
 Mortgage loan servicing requirements; 
 Mortgage origination and servicing disclosures;  
 Loss mitigation and foreclosure prevention alternatives;
7
 
 Prohibition on dual tracking;
8
 
 Prohibitions on kickbacks and unearned fees;
9
 
 Title insurance; and 
 Transfer rights
10
 
 
TILA 
Enacted by Congress in 1968, TILA is intended to protect consumers and ensure competition 
among financial institutions through the meaningful disclosure of credit terms, allowing 
consumers to compare standardized credit terms more readily and knowledgeably. The Dodd-
Frank Act granted rule-making authority under TILA to the CFPB and, with respect to entities 
under its jurisdiction, generally granted authority to CFPB to supervise for and enforce 
compliance with TILA and its implementing regulations.
11
 
 
                                                
5
 See 12 CFR 1024.40, providing functions of servicer personnel; information about loss mitigation options, procedures, and 
deadlines; status of any loss mitigation application; complete record of the borrower’s payment history; and communication 
response times. 
6
 See 12 CFR 1024.37, providing bases for changer borrower for force-placed insurance; requirements before charging 
borrower force-placed insurance; notice requirements; renewing or replacing force-placed insurance; cancellation of force-
placed insurance; and limitations on force-placed insurance charges. 
7
 See 12 CFR 1024.41, providing loss mitigation applications; processes and deadlines for reviewing complete and 
incomplete applications; COVID-19 related loss mitigation options; short-term loss mitigation options; acknowledgment 
notices; denial of loan modification options; prohibitions on dual tracking; appeal process and timelines; and servicing 
transfers. 
8
 12 CFR 1024.41(f)-(h), prohibiting foreclosure referral until more than 120 day delinquent, while a loss mitigation 
application form is under submission, review, or appeal; and providing timelines. 
9
 See 12 CFR 1024.14, prohibiting in return for referrals any fees, kickbacks, split charging, monies, things, discounts, 
salaries, commissions, fees, duplicate payments of a charge, stock, dividends, distributions of partnership profits, franchise 
royalties, credits representing monies that may be paid at a future date, the opportunity to participate in a money-making 
program, retained or increased earnings, increased equity in a parent or subsidiary entity, special bank deposits or accounts, 
special or unusual banking terms, services of all types at special or free rates, sales or rentals at special prices or rates, lease 
or rental payments based in whole or in part on the amount of business referred, trips and payment of another person's 
expenses, or reduction in credit against an existing obligation. 
10
 See 12 CFR 1024.33, providing, in part, that the transfer of servicing does not affect any term or condition of the mortgage 
loan other than terms directly related to the servicing of the loan. 
11
 Consumer Finance Protection Bureau, Truth in Lending Act, https://files.consumerfinance.gov/f/201503_cfpb_truth-in-
lending-act.pdf (last visited February 5, 2022).  BILL: CS/SB 1706   	Page 4 
 
TILA regulations related to the consumer credit include: 
 Annual percentage rates; 
 Credit card disclosures; 
 Limitations on home equity lines of credit and certain closed-end home mortgages; 
 Mortgage loan appraisal requirements; 
 Mortgage loan disclosures; 
 Mortgage loan servicing requirements; and 
 Periodic statements.
12
 
 
Preemption of State Laws 
State laws that are inconsistent with RESPA regulations may be preempted by RESPA. State 
laws that give greater protection to consumers are not inconsistent with, and are not preempted 
by, RESPA. In addition, nothing in RESPA should be construed to preempt the entire field of 
regulation covered by RESPA.
13
 
 
State laws that are inconsistent with TILA regulations are preempted to the extent of the 
inconsistency.
14
 
 
Exemption of Reverse Mortgages 
A reverse mortgage is nonrecourse consumer credit obligation in which a mortgage, deed of 
trust, or equivalent consensual security interest securing one or more advances is created in the 
consumer’s principal dwelling; and any principal, interest, or shared appreciation or equity is due 
and payable, other than in the case of default, only after the consumer dies, the dwelling is 
transferred, or the consumer ceases to occupy the dwelling as a principal dwelling.
15
 
 
RESPA expressly exempts reverse mortgages from certain mortgage servicing regulations, 
including force-placed insurance.
16
 
 
TILA expressly exempts reverse mortgages from its regulations related to periodic statements for 
residential mortgage loans.
17
 
 
Exemption of Small Servicers 
A small servicer is a mortgage servicer that servicers, together with any affiliates, 5,000 or fewer 
mortgage loans, for all of which the servicer or affiliate is the creditor or assignee; is a Housing 
Finance Agency; or is nonprofit entity that services 5,000 of fewer mortgage loans, including any 
                                                
12
 See 12 CFR 1026.41, providing timing of the statement; form of the statement; amount due with explanation; past payment 
breakdown; transaction activity; partial payment information; contact information; account information; and delinquency 
information. 
13
 12 CFR 1024.5(c)(1) 
14
 See 12 CFR 1026.28 
15
 12 CFR 1026.33(a) 
16
 See 12 CFR 1024.30; Reverse mortgages remain subject to RESPA regulations related to continuity of contact, early 
intervention for certain borrowers, and dual tracking prohibited by loss mitigation procedures. 
17
 12 CFR 1026.41(e)(1)  BILL: CS/SB 1706   	Page 5 
 
mortgage loans serviced on behalf of associated nonprofit entities, for all of which the servicer or 
an associated nonprofit entity is the creditor.
18
 
 
RESPA expressly exempts small servicers from certain mortgage servicing regulations, 
including forced-placed insurance.
19
 
 
TILA expressly exempts small servicers from its regulations related to periodic statements for 
residential mortgage loans.
20
 
 
State Regulation of Loan Originators, Mortgage Brokers, Mortgage Lenders, and 
Mortgage Servicers 
The Office of Financial Regulation (OFR) licenses and regulates non-depository financial 
service industries and individuals through its administration and enforcement of ch. 494, F.S.
21
 
The OFR has the express authority to deny, suspend, or revoke the license of, and impose 
administrative fines on, an individual licensed under ch. 494, F.S., found to be in violation of its 
provisions, including any violation of RESPA and TILA.
22
  
 
Notwithstanding agency enforcement authority, failure to comply with ch. 494, F.S., does not 
affect the validity or enforceability of any mortgage loan, and no person acquiring a mortgage 
loan, as mortgagee or assignee, is required to ascertain whether or not the provisions of ch. 494, 
F.S., have been complied with.
23
  
 
Further, ch. 494, F.S., does not limit any statutory or common law right of any person to bring 
any action in any court for any act involved in the mortgage loan business or the right of the state 
to punish any person for any violation of any law.
24
 
 
Regulation of Insurance Agents 
In general, insurance agents transact insurance on behalf of an insurer or insurers. The 
Department of Financial Services (DFS) regulates the education, licensing, and compliance of 
insurance agents and agencies under ch. 626, F.S., and has statutory authority to refuse, suspend, 
or revoke the license of an insurance agent or agency in violation of the provisions of ch. 626, 
F.S. 
 
Under Florida law, insurance agents are prohibited from the following non-exhaustive list of 
acts: 
                                                
18
 12 CFR 1026.41(e)(4) 
19
 See 12 CFR 1024.30; Small servicers remain subject to RESPA regulations related to continuity of contact, early 
intervention for certain borrowers, and dual tracking prohibited by loss mitigation procedures. 
20
 12 CFR 1026.41(e)(4) 
21
 Florida Office of Financial Regulation, Division of Consumer Finance, 
https://www.flofr.gov/sitePages/DivisionOfConsumerFinance.htm (last visited February 5, 2022). 
22
 Section 494.00255(m), F.S. 
23
 Section 494.0022, F.S. 
24
 Section 494.002, F.S.  BILL: CS/SB 1706   	Page 6 
 
 Entering into agreements whereby commissions are contingent upon savings effected in the 
adjustment, settlement, and payment of losses covered under an insurance policy;
25
 
 Except as provided for under s. 626.572, F.S., unlawfully rebating, attempting to unlawfully 
rebate, or unlawfully dividing or offering to divide his or her commissioner with another; 
26
 
and 
 Sharing commissions with individuals other than similarly appointed and licensed agents, 
customer representatives, or insurance agencies.
27
 
 
Conditions Precedent to Bringing a Foreclosure Action 
In general, mortgage foreclosure is based on the provisions of the mortgage contract. In many 
standard form mortgage contracts, a “right to cure” or “default” notice paragraph, contains 
several specific requirements giving the mortgagor notice of the default and, sometimes, an 
opportunity to cure it, as a condition precedent to the mortgagee or assignee bringing a 
foreclosure action against the mortgagor. 
 
For example, Fannie Mae’s Standard Mortgage Form for Florida provides, in part: 
 
Notice of Default. Lender will give a notice of Default to Borrower prior to 
acceleration following Borrower’s Default, except that such notice of Default will 
not be sent when Lender exercises its right under Section 19 unless Applicable 
Law provides otherwise.  The notice will specify, in addition to any other 
information required by Applicable Law: (i) the Default; (ii) the action required to 
cure the Default; (iii) a date, not less than 30 days (or as otherwise specified by 
Applicable Law) from the date the notice is given to Borrower, by which the 
Default must be cured; (iv) that failure to cure the Default on or before the date 
specified in the notice may result in acceleration of the sums secured by this 
Security Instrument, foreclosure by judicial proceeding and sale of the Property; 
(v) Borrower’s right to reinstate after acceleration; and (vi) Borrower’s right to 
deny in the foreclosure proceeding the existence of a Default or to assert any other 
defense of Borrower to acceleration and foreclosure. 
 
Acceleration; Foreclosure; Expenses. If the Default is not cured on or before the 
date specified in the notice, Lender may require immediate payment in full of all 
sums secured by this Security Instrument without further demand and may 
foreclose this Security Instrument by judicial proceeding.  Lender will be entitled 
to collect all expenses incurred in pursuing the remedies provided in this Section 
26, including, but not limited to: (i) reasonable attorneys’ fees and costs; (ii) 
property inspection and valuation fees; and (iii) other fees incurred to protect 
Lender’s interest in the Property and/or rights under this Security Instrument.
28
 
 
                                                
25
 Section 626.581(1), F.S. 
26
 Section 626.611(1)(k), F.S. 
27
 Section 626.753(2), F.S. 
28
 Fannie Mae. Security Instruments, Florida Form 3010 (July 2021) 
https://singlefamily.fanniemae.com/media/document/doc/florida-security-instrument-form-3010-word (last visited February 
6, 2022).  BILL: CS/SB 1706   	Page 7 
 
Where there are conditions precedent to filing the foreclosure suit, the mortgagee must prove that 
it has complied with them.
29
 Many Florida courts apply a substantial compliance standard when 
determining whether conditions precedent have been met prior to initiating a foreclosure suit. 
Substantial compliance is “that performance of a contract which, while not full performance, is 
so nearly equivalent that what was bargained for that it would be unreasonable to deny the 
[party] the [benefit].
30
 In Florida, opinions of the First, Second, Third, Fourth,
31
 and Fifth District 
Courts of Appeal have determined that “the lender’s default notice to borrower must only 
substantially comply with the conditions precedent set forth in the mortgage.”
32
 
 
Regulation of Lender Placed Insurance 
Lender-placed insurance, sometimes referred to as force-placed insurance, is insurance obtained 
by a lender or servicer when a mortgagor does not maintain valid or sufficient insurance upon 
mortgage real property as required by the terms of the mortgage agreement. It may be purchased 
unilaterally by the lender or servicer, who is the named insured, subsequent to the date of the 
credit transaction, providing coverage against loss, expense or damage to collateralized property 
as a result of fire, theft, collision, or other risks of loss that would either impair a lender, servicer, 
or investor’s interest, or adversely affect the value of collateral covered by limited dual interest 
insurance. It is purchased according to the terms of the mortgage agreement as a result of the 
mortgagor’s failure to provide evidence of required insurance.
33
  
 
In addition to compliance with RESPA provisions, lender-placed insurance is subject to several 
state and federal regulations. 
 
Fannie Mae and Freddie Mac Servicing Guidelines for Lender-Placed Insurance 
Requirements 
The Federal National Mortgage Association (Fannie Mae) and the Federal Home Loan Mortgage 
Corporation (Freddie Mac) provide liquidity, stability, and affordability to the mortgage market 
by buying mortgages from lenders and either holding the mortgages in their own portfolios or 
packaging the mortgages into mortgage-based securities for purposes of selling in the secondary 
mortgage market.
34
 Fannie Mae and Freddie Mac, in turn, protect their interest in each mortgage 
by requiring minimum insurance coverages,
35
 or lender-placed insurance coverage meeting the 
                                                
29
 Torres v. Deutsche Bank National Trust Company, 256 So.3d 903, 905 (Fla. 4
th
 DCA 2018). 
30
 Ortiz v. PNC Bank, Nat. Ass’n, 188 So.3d 923, 925 (Fla. 4
th
 DCA 2016) 
31
 See id. 
32
 Bank of N.Y. Mellon v. Nunez, 190 So.3d 160, 162-63(Fla. 3
rd
 DCA 2015). 
33
 National Association of Insurance Commissioners, Real Property Lender-Placed Insurance Model Act – 631, 1 (Spring 
2021), https://content.naic.org/sites/default/files/MO631.pdf (last visited February 4, 2022). 
34
 Federal House Finance Agency, About Fannie Mae and Freddie Mac, https://www.fhfa.gov/about-fannie-mae-freddie-mac 
(last visited January 28, 2022). 
35
 For first-lien residential mortgages, Fannie Mae requires coverage equal to the lesser of the following: 
 100 percent of the insurable value of the improvements, as established by the property insurer; or 
 The unpaid principal balance of the mortgage, as long as it at least equals the minimum amount (80 percent of the 
insurable value of the improvements) required to compensate for damage or loss on a replacement cost basis. 
 
For one-to-four unit residential properties, Freddie Mac requires coverage at least equal to the higher of the following, not to 
exceed the replacement cost of the insurable improvements: 
 The unpaid principal balance of the mortgage; or  BILL: CS/SB 1706   	Page 8 
 
required minimum insurance coverages when the mortgage servicer cannot obtain evidence of 
acceptable insurance for the property securing the mortgage loan.
36
 
 
The mortgage servicer has the following responsibilities for obtaining lender-placed insurance 
meeting the required minimum insurance coverages for the property securing the mortgage loan: 
 Only issue lender-placed insurance coverage after it makes unsuccessful attempts to obtain 
evidence of insurance in accordance with applicable law; 
 Not use a lender-placed insurance carrier that is an affiliated entity, as defined below, for a 
lender-placed insurance policy, including any captive insurance or reinsurance arrangements 
with an affiliated entity; 
 Exclude any lender-placed insurance commissions or payments (including any incentive 
based compensation regardless of its designation as commission, bonus, fees, or other types 
of payments from the servicer’s lender-placed insurance carrier; for example, underwriting 
bonuses or other payments based on insurance loss ratios) earned on a lender-placed 
insurance policy by the servicer, broker, or any affiliated entity from the lender-placed 
insurance premiums charged to the borrower or submitted for reimbursement from Fannie 
Mae; 
 Provide copies of its lender-placed insurance policy, including any other contractual 
arrangements between the servicer and a lender-placed insurance carrier, upon Fannie Mae’s 
request; 
 Provide any documentation or data relating to its lender-placed insurance activities and 
lender-placed insurance coverage requested by Fannie Mae within 30 days of Fannie Mae’s 
request; 
 Terminate any lender-placed insurance, in compliance with law; 
 Refund all lender-placed insurance premiums and fees charged during any period of coverage 
overlap, in compliance with applicable law.
37
 
 
State Regulation of Lender-Placed Insurance 
The Office of Insurance Regulation (OIR) regulates the business of lender-placed insurance by 
approving the forms and rates of lender-placed insurers.
38
 
 
Part I of ch. 627, F.S., is the Rating Law
39
 governing property, casualty, and surety insurance 
which covers subjects of insurance resident, located, or to be performed in this state.
40
 The 
Rating Law provides that the rates for all classes of insurance it governs may not be excessive, 
inadequate, or unfairly discriminatory.
41
 Though the terms “rate” and “premium” are often used 
                                                
 80 percent of the full replacement cost of the insurable improvements. 
36
 Fannie Mae, Servicing Guide: Fannie Mae Single Family (December 8, 2021), https://servicing-
guide.fanniemae.com/#Servicer.20Responsibilities.20Related.20to.20Lender-Placed.20Insurance (last visited February 4, 
2022); Freddie Mac, Seller/Servicer Guides: Lender-Placed Insurance (July 1, 2016), 
https://guide.freddiemac.com/app/guide/section/8202.12 (last visited February 4, 2022). 
37
 Fannie Mae, Servicing Guide: Fannie Mae Single Family (December 8, 2021), https://servicing-
guide.fanniemae.com/#Servicer.20Responsibilities.20Related.20to.20Lender-Placed.20Insurance (last visited February 4, 
2022). 
38
 Section 627.021, F.S. 
39
 Section 627.011, F.S. 
40
 Section 627.021, F.S. 
41
 Section 627.062(1), F.S.  BILL: CS/SB 1706   	Page 9 
 
interchangeably, the rating law specifies that “rate” is the unit charge that is multiplied by the 
measure of exposure or amount of insurance specified in the policy to determine the premium, 
which is the consideration paid by the consumer.
42
 
 
All insurers or rating organizations must file rates with the Office of Insurance Regulation (OIR) 
either 90 days before the proposed effective date of a new rate, which is considered a “file and 
use” rate filing, or 30 days after the effective date of a new rate, which is considered a “use and 
file” rate filing. 
 
Upon receiving a rate filing, the OIR reviews the filing to determine if the rate is excessive, 
inadequate, or unfairly discriminatory. The office makes that determination in accordance with 
generally acceptable actuarial techniques and, in a property insurance rate filing, considers the 
following: 
 Past and prospective loss experience. 
 Past and prospective expenses. 
 The degree of competition among insurers for the risk insured. 
 Investment income reasonably expected by the insurer. 
 The reasonableness of the judgment reflected in the rate filing. 
 Dividends, savings, or unabsorbed premium deposits returned to policyholders. 
 The adequacy of loss reserves. 
 The cost of reinsurance. 
 Trend factors, including trends in actual losses per insured unit for the insurer. 
 Conflagration and catastrophe hazards. 
 Projected hurricane losses. 
 Projected flood losses, if the policy covers the risk of flood. 
 A reasonable margin for underwriting profit and contingencies. 
 Other relevant factors that affect the frequency or severity of claims or expenses. 
 
OIR Consent Orders against Lender-Placed Insurers 
Between 2013 and 2014, following its review of Florida’s lender-placed insurance market and 
findings of insurer practices that potentially and practically hurt policyholders, the Office of 
Insurance Regulation (OIR), issued consent orders to lender-placed insurers American Security 
Insurance Company
43
 and Praetorian Insurance Company,
44
 requiring the modification of their 
business practices related to lender-placed insurance. These two consent order had the effect of 
instituting new requirements on more than 90 percent of Florida’s lender-placed insurance 
market.
45
   
 
Lender-placed insurance business reforms required under the consent orders included: 
                                                
42
 Section 627.041, F.S. 
43
 Florida Office of Insurance Regulation, Consent Order No. 141841-13 (October 7, 2013), 
https://www.floir.com/siteDocuments/AmericanSecurity141841-13-CO.pdf (last visited February 5, 2022). 
44
 Florida Office of Insurance Regulation, Consent Order No. 141851-13 (April 10, 2014), 
https://www.floir.com/siteDocuments/Praetorian141851-13-CO.pdf (last visited February 5, 2022). 
45
 Florida Office of Insurance Regulation, Press Release: Office Order Praetorian Insurance Company to Modify its Business 
Practices for Lender-Placed Insurance in Florida (April 11, 2014), 
https://www.floir.com/PressReleases/viewmediarelease.aspx?id=2054 (last visited February 5, 2022).  BILL: CS/SB 1706   	Page 10 
 
 Notifying all current borrowers by mail and within 120 days of the execution of the Consent 
Order to inform them about alternative options available for lender-placed insurance 
coverage; 
 Prohibiting the payment of commissions to a mortgage servicer on lender-placed insurance 
policies obtained by that servicer; 
 Prohibiting the payment of contingent commissions based on underwriting profitability or 
loss ratios to any servicer or entity affiliated with a servicer; 
 Prohibiting the issuance of lender-placed policies on mortgaged property serviced by an 
affiliate; 
 Prohibiting the issuance of reinsurance on lender-placed insurance policies with a captive 
insurer of any mortgage servicer; 
 Prohibiting the provision of free or below-cost outsourced services to a mortgage servicer; 
and 
 Prohibiting the payment of any incentive to a mortgage servicer as an inducement to secure 
lender-placed insurance business.
46
 
 
Adoption of NAIC Model Act 631 
The National Association of Insurance Commissioners (NAIC) is the U.S. standard-setting and 
regulatory support organization created and governed by the chief insurance regulators from 50 
states, the District of Columbia, and five U.S. territories.
47
  
 
In Spring 2021, the NAIC adopted the Real Property Lender-Placed Insurance Model Act # 631 
(Model Act), governing insurers and insurance producers engaged in any transaction involving 
lender-placed insurance, for the purpose of promoting the public welfare by regulating lender-
placed insurance on real property; creating a legal framework within which lender-placed 
insurance on real property may be written within a state; help maintain the separation between 
lenders and servicers from insurers and insurance producers; and minimize the possibilities of 
unfair competitive practices in the sale, placement, solicitation, and negotiation of lender-placed 
insurance.
48
 
 
The Model Act provides several reforms related to lender-placed insurance, including: 
 Term of insurance policy; 
 Calculation of coverage and payment of premiums; 
 Prohibited practices; 
 Non-circumvention; 
 Evidence of coverage; 
 Filing, approval, and withdrawal of forms and rates; 
 Enforcement; 
 Regulatory authority; 
 Judicial review; and 
                                                
46
 Id. 
47
 National Association of Insurance Commissioners, Our Story, https://content.naic.org/about (last visited February 5, 2022). 
48
 National Association of Insurance Commissioners, Real Property Lender-Placed Insurance Model Act-631 (Spring 2021), 
https://content.naic.org/sites/default/files/MO631.pdf (last visited February 5, 2022).  BILL: CS/SB 1706   	Page 11 
 
 Penalties
49
 
 
Specific to prohibited practices, the Model Act prohibits an insurer or insurance producer from: 
 Issuing lender-placed insurance on mortgaged property that the insurer or insurance producer 
or an affiliate of the insurer or insurance producer owns, performs the servicing for, or owns 
the servicing rights to the mortgage property; 
 Compensating a lender, insurer, investor, or servicer (including through the payment of 
commissions) on lender-placed insurance policies issued by the insurer; 
 Sharing lender-placed insurance premium or risk with the lender, investor, or servicer that 
obtained the lender-placed insurance; 
 Offering contingent commissions, profit sharing, or other payments dependent on 
profitability or loss ratios to any person affiliated with a servicer or the insurer in connection 
with lender-placed insurance; 
 Making any payments, including, but not limited to, the payment of expenses to a lender, 
insurer, investor, or servicer for the purpose of securing lender-placed insurance business or 
related outsourced services.
50
 
 
The insurer is further prohibited from providing free or below-cost outsourced services to lender, 
investors, or servicers, and outsourcing its own functions to lenders, insurance producers, 
investors, or servicers on an above-cost basis.
51
 
III. Effect of Proposed Changes: 
Section 1 amends s. 494.001, F.S., related to definitions under ch. 494, F.S., to define 
“borrower” may also mean a natural person who is a mortgagor under a residential mortgage 
loan. 
 
The bill defines “foreclosure prevention alternative” to mean a modification of a residential 
mortgage loan term. 
 
The bill also defines “mortgage servicer” to mean a person or entity that directly services, or is 
contracted as a subservicing agent to a master servicer to service, a residential mortgage loan or 
manages a residential mortgage loan, which services or management may include, but are not 
limited to, the following responsibilities: 
 Interacting with the borrower; managing the borrower’s loan account daily, including, but not 
limited to, collecting and crediting loan payments that include principals and interests pad, 
and generating periodic billing and account statements; and managing the borrower’s escrow 
account, if applicable; or 
 Enforcing the note and security instrument as the current owner of the promissory note or as 
the authorized agent of the current owner of the promissory note. 
 
Section 2 creates s. 494.00163, F.S., which requires mortgage lenders and mortgage servicers to 
comply with certain federal regulations. 
                                                
49
 Id. 
50
 Id. 
51
 Id.  BILL: CS/SB 1706   	Page 12 
 
 
 
The bill specifies a periodic statement for a residential mortgage loan must comply with 12 CFR 
s. 1026.41, governing periodic statements for residential mortgage loans. The federal regulation 
requires that periodic statements specify the amount due, payment due date, any late payment 
fees, an explanation of the amount due, a breakdown of past payments, transaction activity since 
the last statement, applicable partial payment information, contact information including at least 
a telephone number for the consumer to obtain information about the consumer’s account, 
account information including the outstanding principal balance and information regarding 
interest rates and any prepayment penalties, and, if applicable, information regarding delinquent 
payments. 
 
The bill specifies a reverse mortgage servicer or a small mortgage servicer is not exempt from 12 
CFR s. 1026.41, governing periodic statement for residential mortgage loans. Under the bill, a 
“small mortgage servicer” means a mortgage servicer that, together with any affiliates, services 
up to 5,000 residential mortgage loans, all of which have the mortgage servicer or its affiliate as 
the creditor or assignee. 
 
Section 3 creates s. 494.00164, F.S., which applies the federal force-placed insurance 
requirements of 12 CFR 1024.37 to mortgage servicers.  
 
This section defines “lender-placed insurance” to mean hazard insurance obtained by a mortgage 
servicer on behalf of the owner or assignee of a mortgage loan that insurers the property securing 
such loan. The term does not include hazard insurance required by the Flood Disaster Protection 
Act of 1973, or, if the borrower agrees, hazard insurance obtained by a borrower but renewed by 
the borrower’s servicer at its discretion. 
 
A mortgage servicer may not assess any premium charge or fees related to lender-placed 
insurance on a borrower unless the servicer has a reasonable basis to believe that the borrower 
has failed to comply with the mortgage loan contract’s requirement to maintain hazard insurance 
and the requirements of this section are met. 
 
A mortgage servicer may not assess any premium charge or fee related to lender-placed 
insurance on a borrower unless all of the following occur: 
 The mortgage servicer, at least 45 days before assessing on a borrower a charge or fee related 
to lender-placed insurance, delivers to such borrower written notice containing all of the 
following: 
o The date of the notice, the mortgage servicer’s name and mailing address, the borrower’s 
name and mailing address, and the physical address of the property; 
o In bold type, a statement requesting the borrower to provide hazard insurance information 
for the borrower’s property. The statement must identify the property by its physical 
address; 
o A statement specifying: 
o The borrower’s hazard insurance is expiring, has expired, or provides insufficient 
coverage, as applicable; 
o The mortgage servicer does not have evidence of hazard insurance coverage for the 
property; and  BILL: CS/SB 1706   	Page 13 
 
o If applicable, the type of insurance for which the servicer lacks evidence of coverage; 
o In bold type, a statement that hazard insurance is required on the borrower’s property, 
and that the mortgage servicer has purchased or will purchase, as applicable, hazard 
insurance at the borrower’s expenses; 
o In bold type, a statement that insurance the mortgage servicer has purchased or purchases 
may cost significantly more than hazard insurance by the borrower and may provide less 
coverage than hazard insurance purchased by the borrower; 
o A clear and conspicuous statement requesting the borrower to promptly provide the 
mortgage servicer with evidence of hazard insurance coverage for the property, including 
a description of the requested insurance information and how the borrower may provide 
such information; 
o The mortgage servicer’s telephone number for borrower inquiries; and 
o If applicable a statement advising the borrower to review additional information provided 
in the same transmittal. 
 The mortgage servicer, at least 15 days before assessing on a borrower a premium charge or 
fee related to lender-placed insurance, delivers to the borrower a written notice that: 
o If a mortgage servicer has not received hazard information after delivering the notice 
required by paragraph (a), includes: 
o The date of the notice; 
o In bold type, a statement that the notice is the second and final notice; 
o The information required for the notice under paragraph (a) except for the date of the 
notice; and 
o In bold type, the cost of the lender-placed insurance, stated as an annual premium, or, 
if a servicer does not know the cost of lender-placed insurance, a reasonable estimate 
of such costs; 
o If a mortgage servicer received hazard insurance information after delivering the notice 
required under paragraph (a) to the borrower, but has not received evidence 
demonstrating that the borrower has had sufficient hazard insurance coverage in place 
continuously, includes; 
o The date of the notice; 
o In bold type, a statement that the notice is the second and final notice; 
o The information required by subparagraphs (a)1., 2., 5., 7, and 8.; 
o In bold type, the cost of the lender-placed insurance, stated as an annual premium, or, 
if a servicer does not know the cost of lender-placed insurance, a reasonable estimate 
of such cost; 
o A statement that the mortgage servicer received the hazard insurance information that 
the borrower provided; 
o A statement that requests the borrower to provide the information that is missing; and 
o A statement that the borrower will be charged for insurance the servicer has 
purchased or purchases for the period of time during which the servicer is unable to 
verify coverage; 
 By the end of the 15-day period beginning on the date the written notice described in 
paragraph (b) is delivered to the borrower the mortgage service has not received, from the 
borrower or otherwise, evidence demonstrating that the borrower has continuously had in 
place hazard insurance coverage that complies with the loan contract’s requirements to 
maintain hazard insurance. 
  BILL: CS/SB 1706   	Page 14 
 
A mortgage servicer may not assess any premium charge or fee to renewing or replacing lender-
placed insurance on a borrower unless all of the following occur: 
 The mortgage servicer, at least 45 days before assessing on a borrower a premium charge or 
fee related to renewing or replacing lender-placed insurance, delivers to such borrower 
written notice containing all of the following: 
o The date of the notice, the mortgage servicer’s name and mailing address, the borrower’s 
name and mailing address, and the physical address of the property; 
o In bold type, a statement requesting the borrower to update the hazard insurance 
information for the borrower’s property. The statement must identify the property by its 
physical address; 
o A statement that the mortgage servicer previously purchased insurance on the borrower’s 
property and assessed the cost of the insurance to the borrower because the servicer did 
not have evidence that the borrower had hazard insurance coverage for the property: 
o A statement specifying: 
o The hazard insurance the mortgage servicer previously purchased is expiring or has 
expired, as applicable; and 
o In bold type, because hazard insurance is required on the borrower’s property, the 
servicer intends to maintain insurance on the property by renewing or replacing the 
insurance it previously purchased; 
o In bold type, a statement that insurance the servicer has purchased or purchases may cost 
significantly more than hazard insurance purchased by the borrower, that such insurance 
may provide less coverage than hazard insurance purchased by the borrower; 
o The cost of the lender-placed insurance, stated as an annual premium, except if a 
mortgage servicer does not know the cost of the lender-placed insurance, a reasonable 
estimate shall be provided; 
o A statement that if the borrower purchases hazard insurance, the borrower should 
promptly provide the servicer with insurance information; 
o A description of the requested insurance information and how the borrower may provide 
such information; 
o The mortgage servicer’s telephone number for borrower inquiries; and 
o If applicable, a statement advising the borrower to review additional information 
provided in the same transmittal. 
 
Within 15 days after receiving evidence demonstrating that the borrower has had hazard 
insurance coverage in place that complies with the loan contract’s requirement to maintain 
hazard insurance, a mortgage servicer must: 
 Cancel the lender-placed insurance the servicer purchased to insure the borrower’s property; 
and 
 Refund to such borrower all lender-placed insurance premium charges and fees paid by such 
borrower for any period of overlapping insurance coverage and remove from the borrower’s 
account all lender-placed insurance charges and related fees for such period that the servicer 
has assessed to the borrower. 
 
The written notices required by this section must be sent by first-class or express mail. 
 
Section 4 creates s. 494.00225, F.S., which provides for transfer rights for loan modifications 
and foreclosure prevention alternatives.  BILL: CS/SB 1706   	Page 15 
 
 
Following the written approval of a first lien loan modification, foreclosure prevention 
alternative, or other loan modification to avoid foreclosure, the assuming mortgage servicer or 
mortgage lender of bought or transferred mortgage servicing rights must assume all duties and 
obligations subject to the first lien loan modification, foreclosure prevention alternative or other 
loan modification. 
 
Section 5 creates s. 494.0027, F.S., which provides a framework governing residential mortgage 
foreclosure prevention alternatives. 
 
Definitions – Subsection (1) defines “complete application” to mean an application for a 
foreclosure prevention alternative for which the borrower has provided all documents required 
by the mortgage servicer or mortgage lender within the reasonable timeframe specified by the 
mortgage servicer or mortgage lender. 
 
The bill defines “single point of contact” to mean a person who has, or a team of personnel of 
which each member has, the ability, authority, and responsibility to: 
 Communicate the process by which a borrower may apply for an available foreclosure 
prevention alternative and the deadline for any required submission to be considered for the 
foreclosure prevention alternative. 
 Coordinate receipt of all documents associated with the available foreclosure prevention 
alternatives and notify the borrower of any missing document necessary to complete an 
application for a foreclosure prevention alternative. 
 Have access to current information and sufficient personnel to timely, accurately, and 
adequately inform the borrower of the current status of the foreclosure prevention alternative. 
 Ensure that the borrower is considered for all foreclosure prevention alternatives offered by, 
or through, the mortgage servicer or mortgage lender and for which the borrower is or may 
be eligible. 
 Have access to the person who has the ability and authority to stop the foreclosure process 
when necessary. 
 
Dual Tracking – Subsection (2) paragraph (a) prohibits the mortgage servicer or mortgage lender 
from commencing a civil action for the recovery of any debt, or for the enforcement of any right, 
under a residential mortgage loan which is not barred under ch. 494, F.S., or ch. 702, F.S.; record 
a notice of default or a notice of sale, or conduct a foreclosure sale; after a borrower submits a 
foreclosure prevention alternative application offered by or through the mortgage servicer or 
mortgage lender unless one of the following has occurred: 
 The borrower fails to submit all document or information required to complete the 
application within the allotted timeframe authorized by the mortgage servicer or mortgage 
lender, which must be at least 30 calendar days after the date of the initial acknowledgement 
of receipt of the application sent to the borrower. 
 The mortgage servicer or mortgage lender makes written determination that the borrower is 
not eligible for foreclosure prevention alternative, and any appeal period under subsection 5 
has expired. 
 The borrower does not accept a written offer for a foreclosure prevention alternative within 
30 days after the date of the offer.  BILL: CS/SB 1706   	Page 16 
 
 The borrower accepts a written offer for a foreclosure prevention alternative, but defaults on 
otherwise breaches the obligations under the foreclosure prevention alternative. 
 
Single Point of Contact – Subsection (2) paragraph (b) requires the mortgage servicer or 
mortgage lender to promptly establish a single point of contact after the borrowers request a 
foreclosure prevention alternative and provide the borrower with at least one direct means of 
communication. The single point of contact must remain assigned to the borrower’s account until 
the mortgage servicer or mortgage lender determines all foreclosure prevention alternative have 
been exhausted or the borrower’s account becomes current. The single point of contact must 
refer and transfer the borrower to an appropriate supervisor if requested. The mortgage servicer 
or mortgage lender is responsible for all single point of contact personnel are knowledgeable 
about the borrower’s foreclosure prevention alternative status. 
 
Acknowledgement of Application – Subsection (3) requires a mortgage servicer or mortgage 
lender to provide the borrower written acknowledgement of receipt of a foreclosure prevention 
application or related document within 7 business days of receipt. The acknowledgment must 
include: 
 A description of the process for considering the application, including, without limitation, an 
estimate of when a decision on the application will be made and the length of time the 
borrower will have to consider an offer for a foreclosure prevention alternative. 
 A statement of any deadlines that affect the processing of an application for a foreclosure 
prevention alternative, including, without limitation, the deadline for submitting any missing 
document. 
 A statement of the expiration dates for any document submitted by the borrower. 
 
If the submitted application is incomplete, the acknowledgment must include: 
 A statement of any deficiency in the borrower’s application and allow the borrower at least 
30 calendar days to submit any missing document or information required to complete the 
application. 
 A description of the process for considering the application, including, without limitation, an 
estimate of when a decision on the application will be made and the length of time the 
borrower will have to consider an offer for a foreclosure prevention alternative. 
 A statement of any deadlines that affect the processing of an application for a foreclosure 
prevention alternative, including, without limitation, the deadline for submitting any missing 
document. 
 A statement of the expiration dates for any document submitted by the borrower. 
 
Copies of Documents – Subsection (4) requires the mortgage servicer or mortgage lender to 
provide the borrower with a copy of complete foreclosure prevention alternative signed by the 
mortgage lender or its agent or authorized representative. 
 
Notice of Denial – Subsection (5) requires the mortgage servicer or mortgage lender to send the 
borrower written statement of containing the following items after a completed application is 
submitted and denied: 
 The reason for the denial. 
 The length of time the borrower has to request an appeal of the denial.  BILL: CS/SB 1706   	Page 17 
 
 Instructions regarding how to appeal the denial, including, without limitation, how to provide 
evidence that the denial was in error. 
 
The mortgage servicer or mortgage lender must allow the borrower at least 30 calendar days to 
appeal a denial. 
 
Dual Tracking, Post-Application Denial – Subsection (6) prohibits the mortgage servicer or 
mortgage lender from commencing a civil action for the recovery of any debt, or for the 
enforcement of any right, under a residential mortgage loan which is not barred under ch. 494, 
F.S., or ch. 702, F.S., record a notice of default or a notice of sale, or conduct a foreclosure sale, 
after a completed application is denied until the later of: 
 60 calendar days after the borrower is sent the written statement under subsection 5; or 
 If the borrower appeals the denial, the later of: 
o 15 calendar days after the denial of the appeal; 
o If the appeal is successful, 14 calendar days after a foreclosure prevention alternative 
offered after the appeal is declined by the borrower; or 
o If a foreclosure prevention alternative offered after the appeal is accepted, the date on 
which the borrower fails to timely submit the first payment or otherwise breaches the 
terms of the offer. 
 
Resubmitted Applications – Subsection (7) specifies a mortgage servicer or mortgage lender is 
not required to evaluate an application from a previous applicant, provided the borrower was 
evaluated or afforded a fair opportunity to be evaluated, unless there has been a material change 
in the borrower’s financial circumstance since the date of the borrower’s previous application, 
which has been documented by the borrower and submitted to the mortgage servicer or mortgage 
lender. 
 
Restriction on Fees – Section (8) prohibits a mortgage servicer or mortgage lender from charger 
or collecting an application fee, processing fee, or other fee for a foreclosure prevention 
alternative, or late fee for periods during which: 
 A foreclosure prevention alternative is under consideration or a denial is being appealed; 
 The borrower is making timely payment under a foreclosure prevention alternative; or 
 A foreclosure prevention alternative is being evaluated or exercised.  
 
Section 6 creates s. 627.4055, F.S., “Lender-placed insurance for residential mortgage loan 
guaranty”, which prohibits certain acts by an insurer or insurance agents related to lender-placed 
insurance. 
 
This section defines: 
 “Affiliate” to have the same meaning as defined in s. 624.10, F.S. 
 “Lender-placed insurance” to mean insurance obtained by a mortgage servicer or 
mortgage lender when a borrower of a residential mortgage loan does not maintain 
valid or sufficient insurance upon the mortgaged real property as required by the 
terms of the mortgage agreement. 
 “Mortgage servicer” to have the same meaning as defined in s. 494.001, F.S.  BILL: CS/SB 1706   	Page 18 
 
 “Person affiliated” to mean an affiliate or affiliated person as defined in s. 624.10, 
F.S. 
 
The bill prohibits an insurer or insurance agent from issuing lender-placed insurance on a 
mortgage property if the insurer or insurance agent or an affiliate of the insurer or insurance 
agents owns, performs the servicing for, or owns the servicing right to, the mortgage property. 
 
The bill prohibits an insurer or insurance agent from: 
 Compensating a mortgage lender, insurer, investor, or mortgage servicer, including, but not 
limited to, through payment of commissions, on a lender-placed insurance policy issued by 
the insurer or insurance agent. 
 Making any payment, including, but not limited to, payment of expenses, to any mortgage 
lender, insurer, investor, or mortgage servicer for the purpose of securing lender-placed 
insurance business or related outsourced services. 
 Share lender-placed insurance premium or risk with the mortgage lender, investor, or 
mortgage servicer that obtained the lender-placed insurance. 
 Offering contingent commissions, profit sharing, or other payments depending on 
profitability or loss ratios to any person affiliated with lender-placed insurance. 
 
The bill prohibits an insurer or insurance agent from providing free or below-cost outsourced 
services to mortgage lender, insurance producer, investor, or mortgage servicer or outsource its 
own functions to a mortgage lender, insurance producer, investor, or mortgage servicer on an 
above-cost basis. 
 
Section 7 creates s. 635.0215, F.S., which prohibits certain acts by an insurer or insurance agents 
related to lender-placed insurance. 
 
This section defines: 
 “Affiliate” to have the same meaning as defined in s. 624.10, F.S. 
 “Lender-placed insurance” to have the same meaning as defined in s. 627.4055(1), 
F.S. 
 “Mortgage servicer” to have the same meaning as defined in s. 494.001, F.S. 
 “Person affiliated” to mean an affiliate or affiliated person as defined in s. 624.10, 
F.S. 
 
The bill prohibits an insurer or insurance agent from issuing lender-placed insurance on a 
mortgage property if the insurer or insurance agent or an affiliate of the insurer or insurance 
agents owns, performs the servicing for, or owns the servicing right to, the mortgage property. 
 
The bill prohibits an insurer or insurance agent from: 
 Compensating a mortgage lender, insurer, investor, or mortgage servicer, including, but not 
limited to, through payment of commissions, on a lender-placed insurance policy issued by 
the insurer or insurance agent. 
 Making any payment, including, but not limited to, payment of expenses, to any mortgage 
lender, insurer, investor, or mortgage servicer for the purpose of securing lender-placed 
insurance business or related outsourced services.  BILL: CS/SB 1706   	Page 19 
 
 Share lender-placed insurance premium or risk with the mortgage lender, investor, or 
mortgage servicer that obtained the lender-placed insurance. 
 Offering contingent commissions, profit sharing, or other payments depending on 
profitability or loss ratios to any person affiliated with lender-placed insurance. 
 
The bill prohibits an insurer or insurance agent from providing free or below-cost outsourced 
services to mortgage lender, insurance producer, investor, or mortgage servicer or outsource its 
own functions to a mortgage lender, insurance producer, investor, or mortgage servicer on an 
above-cost basis. 
 
Section 8 creates s. 702.013, F.S., which provides a framework governing residential mortgage 
foreclosure prevention alternatives. 
 
Definitions – Subsection (1) defines: 
 “Complete application” to have the same meaning as defined in s. 494.001, F.S. 
 “Foreclosure prevention alternative” to have the same meaning as defined in s. 
494.001, F.S. 
 “Mortgage servicer” to have the same meaning as defined in s. 494.001, F.S. 
 “Single point of contact” to have the same meaning as defined in s. 494.0027(1), F.S. 
 
Dual Tracking – Subsection (2) paragraph (a) prohibits the mortgage servicer or mortgage lender 
from commencing a civil action for the recovery of any debt, or for the enforcement of any right, 
under a residential mortgage loan which is not barred under ch. 494, F.S., or ch. 702, F.S., 
recording a notice of default or a notice of sale, or conducting a foreclosure sale, after a borrower 
submits a foreclosure prevention alternative application offered by or through the mortgage 
servicer or mortgage lender unless: 
 The borrower fails to submit all document or information required to complete the 
application within the allotted timeframe authorized by the mortgage servicer or mortgage 
lender, which must be at least 30 calendar days after the date of the initial acknowledgement 
of receipt of the application sent to the borrower. 
 The mortgage servicer or mortgage lender makes written determination that the borrower is 
not eligible for foreclosure prevention alternative, and any appeal period under subsection 5 
has expired. 
 The borrower does not accept a written offer for a foreclosure prevention alternative within 
30 days after the date of the offer. 
 The borrower accepts a written offer for a foreclosure prevention alternative, but defaults on 
otherwise breaches the obligations under the foreclosure prevention alternative. 
 
Single Point of Contact – Subsection (2) paragraph (b) requires the mortgage servicer or 
mortgage lender to promptly establish a single point of contact after the borrowers request a 
foreclosure prevention alternative and provide the borrower with at least one direct means of 
communication. The single point of contact must remain assigned to the borrower’s account until 
the mortgage servicer or mortgage lender determines all foreclosure prevention alternative have 
been exhausted or the borrower’s account becomes current. The single point of contact must 
refer and transfer the borrower to an appropriate supervisor if requested. The mortgage servicer  BILL: CS/SB 1706   	Page 20 
 
or mortgage lender is responsible for all single point of contact personnel are knowledgeable 
about the borrower’s foreclosure prevention alternative status. 
 
Acknowledgement of Application – Subsection (3) requires a mortgage servicer or mortgage 
lender to provide the borrower written acknowledgement of receipt of a foreclosure prevention 
application or related document within 7 business days of receipt. The acknowledgment must 
include: 
 A description of the process for considering the application, including, without limitation, an 
estimate of when a decision on the application will be made and the length of time the 
borrower will have to consider an offer for a foreclosure prevention alternative. 
 A statement of any deadlines that affect the processing of an application for a foreclosure 
prevention alternative, including, without limitation, the deadline for submitting any missing 
document. 
 A statement of the expiration dates for any document submitted by the borrower. 
 
If the submitted application is incomplete, the acknowledgment must include: 
 A statement of any deficiency in the borrower’s application and allow the borrower at least 
30 calendar days to submit any missing document or information required to complete the 
application. 
 A description of the process for considering the application, including, without limitation, an 
estimate of when a decision on the application will be made and the length of time the 
borrower will have to consider an offer for a foreclosure prevention alternative. 
 A statement of any deadlines that affect the processing of an application for a foreclosure 
prevention alternative, including, without limitation, the deadline for submitting any missing 
document. 
 A statement of the expiration dates for any document submitted by the borrower. 
 
Copies of Documents – Subsection (4) requires the mortgage servicer or mortgage lender to 
provide the borrower with a copy of complete foreclosure prevention alternative signed by the 
mortgage lender or its agent or authorized representative. 
 
Notice of Denial – Subsection (5) requires the mortgage servicer or mortgage lender to send the 
borrower written statement of containing the following items after a completed application is 
submitted and denied: 
 The reason for the denial. 
 The length of time the borrower has to request an appeal of the denial. 
 Instructions regarding how to appeal the denial, including, without limitation, how to provide 
evidence that the denial was in error. 
 
The mortgage servicer or mortgage lender must allow the borrower at least 30 calendars day to 
appeal a denial. 
 
Dual Tracking, Post-Application Denial – Subsection (6) prohibits the mortgage servicer or 
mortgage lender from commencing a civil action for the recovery of any debt, or for the 
enforcement of any right, under a residential mortgage loan which is not barred under ch. 494,  BILL: CS/SB 1706   	Page 21 
 
F.S., or ch. 702, F.S., record a notice of default or a notice of sale, or conduct a foreclosure sale, 
after a completed application is denied until the later of: 
 60 calendar days after the borrower is sent the written statement under subsection 5; or 
 If the borrower appeals the denial, the later of: 
o 15 calendar days after the denial of the appeal; 
o If the appeal is successful, 14 calendar days after a foreclosure prevention alternative 
offered after the appeal is declined by the borrower; or 
o If a foreclosure prevention alternative offered after the appeal is accepted, the date on 
which the borrower fails to timely submit the first payment or otherwise breaches the 
terms of the offer. 
 
Resubmitted Applications – Subsection (7) specifies a mortgage servicer or mortgage lender is 
not required to evaluate an application from a previous applicant, provided the borrower was 
evaluated or afforded a fair opportunity to be evaluated, unless there has been a material change 
in the borrower’s financial circumstance since the date of the borrower’s previous application, 
which has been documented by the borrower and submitted to the mortgage servicer or mortgage 
lender. 
 
Restriction on Fees – Section (8) prohibits a mortgage servicer or mortgage lender from charger 
or collecting an application fee, processing fee, or other fee for a foreclosure prevention 
alternative, or late fee for periods during which: 
 A foreclosure prevention alternative is under consideration or a denial is being appealed; 
 The borrower is making timely payment under a foreclosure prevention alternative; or 
 A foreclosure prevention alternative is being evaluated or exercised. 
 
Section 9 amends s. 494.00115, F.S., related to exemptions under ch. 494, F.S., to update cross 
references to the definition of “mortgage lender” in s. 494.001, F.S., to reflect renumbering as 
necessitated by Section 1 of the bill. 
 
Section 10 amends s. 494.0025, F.S., related to prohibited loan originator, mortgage broker, and 
mortgage lender practices, to update a cross reference to the definition of “residential mortgage 
loan” in s. 494.001, F.S., to reflect renumbering as necessitated by Section 1 of the bill. 
 
Section 11 provides an effective date of July 1, 2022. 
IV. Constitutional Issues: 
A. Municipality/County Mandates Restrictions: 
None. 
B. Public Records/Open Meetings Issues: 
None.  BILL: CS/SB 1706   	Page 22 
 
C. Trust Funds Restrictions: 
None. 
D. State Tax or Fee Increases: 
None. 
E. Other Constitutional Issues: 
Impairment of Contracts and Due Process 
Both the Florida and the United States Constitutions prohibit the state from passing a law 
impairing contractual obligations.
52
 However, the Legislature may provide that a non-
criminal law, including one that affects existing contractual obligations, applies 
retroactively in certain situations.
53
 In determining whether a law may be applied 
retroactively, courts first determine whether the law is procedural, remedial, or 
substantive in nature.
54
 A purely procedural or remedial law may apply retroactively 
without offending the Constitution, but a substantive law generally may not apply 
retroactively absent clear legislative intent to the contrary.
55
 However, even where the 
Legislature has expressly stated that a law will have retroactive application, a court may 
reject that application if the law impairs a vested right, creates a new obligation, or 
imposes a new penalty.
56
 Further, where a law is designed to serve a remedial purpose, a 
court may decide not to apply the law retroactively where doing so “would attach new 
legal consequences to events completed before its enactment.”
57
  
 
Moreover, both the Florida and United States Constitutions prohibit the taking of life, 
liberty, or property without due process of law.
58
 The right to contract, as long as no 
fraud or deception is involved and the contract is otherwise legal, is both a liberty and a 
property right subject to due process protections, and the impairment of contracts may, in 
certain instances, be viewed as the taking of property without due process.
59
 
 
For mortgage loans, the bill creates a foreclosure prevention alternative framework which 
may impair the default notice provisions of current mortgage contracts and the right of 
the mortgagee to initiate foreclosure preceding under the contract terms. Whether this 
framework implicates the constitutional right to contract or the constitutional right to due 
process, is for the courts to decide.  
                                                
52
 U.S. Const. art. I, s. 10; Art. I, s. 10, Fla. Const. 
53
 U.S. Const. art. I, ss. 9 and 10; Art. 1, s. 10, Fla. Const.  
54
 A procedural law merely establishes the means and methods for applying or enforcing existing duties or rights. A remedial law confers 
or changes a remedy, i.e., the means employed in enforcing an existing right or in redressing an injury. A substantive law creates, alters, or 
impairs existing substantive rights. Windom v. State, 656 So. 2d 432 (Fla. 1995); St. John’s Village I, Ltd. v. Dept. of State, 497 So. 2d 990 
(Fla. 5th DCA 1986); McMillen v. State Dept. of Revenue, 74 So. 2d 1234 (Fla. 1st DCA 1999). 
55
 State Farm Mutual Automobile Ins. Co. v. Laforet, 658 So. 2d 55 (Fla. 1995). 
56
 Menendez v. Progressive Exp. Ins. Co., Inc., 35 So. 3d 873 (Fla. 2010). 
57
 L. Ross, Inc. v. R.W. Roberts Const. Co., 481 So. 2d 484 (Fla. 1986).  
58
 U.S. Const. amends. V and XIV; Art. I, s. 21, Fla. Const. 
59
 Miles v. City of Edgewater Police Dept., 190 So. 3d 171 (Fla. 1st DCA 2016); see, e.g., Griffin v. Sharpe, 65 So. 2d 751 (Fla. 1953) 
(finding that a statute removing a specific deed restriction’s expiration date both impaired contracts and constituted a taking of private 
property without due process).  BILL: CS/SB 1706   	Page 23 
 
 
Access to Courts 
In Kluger v. White,
60
 the Florida Supreme Court evaluated to what extent the Legislature 
may alter a civil cause of action. The Court stated that it would not completely prohibit 
the Legislature from altering a cause of action, but neither would it allow the Legislature 
"to destroy a traditional and long-standing cause of action upon mere legislative whim . . 
. ."  
 
The takeaway from Kluger and other relevant case law is that the Legislature may: 
 Reduce the right to bring a cause of action as long as the right is not entirely 
abolished.
61
  
 Abolish a cause of action that is not "traditional and long-standing" – that is, a cause 
of action that did not exist at common law, and that did not exist in statute before the 
adoption of the Florida Constitution's Declaration of Rights.
62
  
 Abolish a cause of action if the Legislature either: 
o Provides a reasonable commensurate benefit in exchange;
63
 or  
o Shows an "overpowering public necessity for the abolishment of such right, and no 
alternative method of meeting such public necessity can be shown."
64
 
 
For mortgage loans, the bill creates a foreclosure prevention alternative framework which 
may impair the default notice provisions of current mortgage contracts and the right of 
the mortgagee to initiate foreclosure preceding under the contract terms. Whether this 
framework implicates the mortgagee’s access to courts, is for the courts to decide.  
V. Fiscal Impact Statement: 
A. Tax/Fee Issues: 
None. 
                                                
60
 Kluger, 281 So. 2d 1 (Fla. 1973). 
61
 See Achord v. Osceola Farms Co., 52 So. 3d 699 (Fla. 2010). 
62
 See Anderson v. Gannett Comp., 994 So. 2d 1048 (Fla. 2008) (false light was not actionable under the common law); McPhail v. Jenkins, 
382 So. 2d 1329 (Fla. 1980) (wrongful death was not actionable under the common law); see also Kluger, 281 So. 2d at 4 ("We hold, 
therefore, that where a right of access to the courts for redress for a particular injury has been provided by statutory law predating the adoption 
of the Declaration of Rights of the Constitution of the State of Florida, or where such right has become a part of the common law of the State 
. . . the Legislature is without power to abolish such a right without providing a reasonable alternative . . . unless the Legislature can show an 
overpowering public necessity . . ."). 
63
 Kluger, 281 So. 2d at 4; see Univ. of Miami v. Echarte, 618 So. 2d 189 (Fla. 1993) (upholding statutory cap on medical malpractice 
damages because the Legislature provided arbitration, which is a "commensurate benefit" for a claimant); accord Lasky v. State Farm Ins. 
Co., 296 So. 2d 9 (Fla. 1974); but see Smith v. Dept. of Ins., 507 So. 2d 1080 (Fla. 1992) (striking down noneconomic cap on damages, which, 
although not wholly abolishing a cause of action, did not provide a commensurate benefit). 
64
 Kluger, 281 So. 2d at 4-5 (noting that in 1945, the Legislature abolished the right to sue for several causes of action, but successfully 
demonstrated "the public necessity required for the total abolition of a right to sue") (citing Rotwein v. Gersten, 36 So. 2d 419 (Fla. 1948); 
see Echarte, 618 So. 2d at 195 ("Even if the medical malpractice arbitration statutes at issue did not provide a commensurate benefit, we 
would find that the statutes satisfy the second prong of Kluger which requires a legislative finding that an 'overpowering public necessity' 
exists, and further that 'no alternative method of meeting such public necessity can be shown'").  BILL: CS/SB 1706   	Page 24 
 
B. Private Sector Impact: 
Currently, mortgage lenders, mortgage servicers, insurers, and insurance agents must 
comply with federal regulations related to the residential mortgage industry and lender-
placed insurance. To the extent the provisions of the bill lack specificity in contrast to 
current federal rules, the provisions of the bill may cause confusion for individuals 
already in compliance. 
C. Government Sector Impact: 
None. 
VI. Technical Deficiencies: 
Section 1 of the bill provides a definition of “foreclosure prevention alternative” which is 
functionally identical to the definition of “loan modification” under s. 494.001(16), F.S., possibly 
subjecting foreclosure prevention alternatives to the loan modification and fee provisions of s. 
494.00296, F.S. The definition of “mortgage servicer” created by the bill conflicts with the 
current definitions of “mortgage lender” under s. 494.001(24), F.S., which includes servicing a 
mortgage loan, and “servicing a mortgage loan” under s. 494.001(36), F.S. This could lead to 
confusion about the applicability of subsequent provisions of the bill to mortgage servicers. 
 
Section 2 of the bill subjects reverse mortgage servicers to the periodic statement requirements of 
12 CFR 1026.41. However, current Florida statutes do not provide a definition of a “reverse 
mortgage” or “servicer of a reverse mortgage”. In the alternative, ch. 494, F.S., does not provide 
a definition of the technical term “home equity conversion mortgage.” This could lead to 
compliance and enforceability issues. 
 
The OFR would enforce Section 5 of the bill amending ch. 494, F.S. OFR, however the agency, 
does not have statutory authority to prevent mortgage foreclosures and ch. 494, F.S., does not 
limit any statutory or common law right of any person to bring any action in any court for any 
act involved in the mortgage loan business or right of the state to punish any person for any 
violation of any law;
65
 and failure to comply with ch. 494, F.S. does not affect the validity or 
enforceability of any mortgage loan, and no person acquiring a mortgage loan, as mortgagee or 
assignee, is required to ascertain whether or not the provisions of ch. 494, F.S., have been 
complied with.
66
 
VII. Related Issues: 
None. 
VIII. Statutes Affected: 
This bill substantially amends the following sections of the Florida Statutes:  494.001, 
494.00115, and 494.0025. 
                                                
65
 Section 494.002, F.S. 
66
 Section 494.0022, F.S.  BILL: CS/SB 1706   	Page 25 
 
   
This bill creates the following sections of the Florida Statutes:  494.00163, 494.00225, 494.0027, 
627.4055, 635.0215, and 702.013. 
IX. Additional Information: 
A. Committee Substitute – Statement of Changes: 
(Summarizing differences between the Committee Substitute and the prior version of the bill.) 
CS by Banking and Insurance on February 8, 2022: 
The committee substitute: 
 Removes the provision of s. 494.00163, F.S., requiring a servicer of a reverse 
mortgage or small mortgage servicer to comply with the federal force-placed 
insurance requirements of 12 CFR 1024.73, as contemplated in the underlying 
bill;  
 Creates s. 494.00164, F.S., to apply the federal force-placed insurance 
requirements of 12 CFR 1024.37 to mortgage servicers. Newly created s. 
494.00164, F.S., provides: 
o A definition of lender-placed insurance, with exceptions to the definition; 
o Bases for charging the borrower for lender-placed insurance; 
o Requirements and timelines before charging borrowers for lender-placed 
insurance; 
o Notice requirements; 
o Reminder notices; 
o Procedures and timelines for renewing or replacing lender-placed 
insurance; 
o Mailing of notices; and 
o Procedures and timelines for cancelling lender-placed insurance; 
 Removes the burden on insurers and insurance agents from ensuring the mortgage 
lender or mortgage servicer’s compliance with the federal force-placed insurance 
requirements of 12 CFR 1024.37 before issuing a force-placed insurance policy, 
as contemplated in ss. 627.4055 and 635.0215, F.S., respectively. 
B. Amendments: 
None. 
This Senate Bill Analysis does not reflect the intent or official position of the bill’s introducer or the Florida Senate.