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9 | 9 | | Page 1 of 9 |
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10 | 10 | | F L O R I D A H O U S E O F R E P R E S E N T A T I V E S |
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14 | 14 | | A bill to be entitled 1 |
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15 | 15 | | An act relating to motor vehicle repair work; 2 |
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16 | 16 | | providing a short title; amending s. 559.905, F.S.; 3 |
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17 | 17 | | requiring a motor vehicle repair shop to request a 4 |
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18 | 18 | | written crash report from a customer under certain 5 |
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19 | 19 | | circumstances; requiring a motor vehicle repair shop 6 |
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20 | 20 | | to prepare a transaction form under certain 7 |
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21 | 21 | | circumstances; requiring the Department of Agriculture 8 |
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22 | 22 | | and Consumer Services to approve such form; specifying 9 |
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23 | 23 | | requirements for such form; requiring a motor vehicle 10 |
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24 | 24 | | repair shop to maintain a copy of the transaction f orm 11 |
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25 | 25 | | for a specified time; requiring the motor vehicle 12 |
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26 | 26 | | repair shop to deliver transaction forms to law 13 |
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27 | 27 | | enforcement by a certain time; authorizing a motor 14 |
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28 | 28 | | vehicle repair shop to use certain evidence in court; 15 |
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29 | 29 | | requiring the electronic transfer of transaction forms 16 |
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30 | 30 | | to law enforcement by the motor vehicle repair shop 17 |
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31 | 31 | | under certain circumstances; authorizing law 18 |
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32 | 32 | | enforcement to provide certain equipment to the motor 19 |
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33 | 33 | | vehicle repair shop; specifying ownership and 20 |
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34 | 34 | | maintenance of the equipment; specifying that the 21 |
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35 | 35 | | motor vehicle repair shop is not required to deliver 22 |
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36 | 36 | | transaction forms under certain circumstances; 23 |
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37 | 37 | | authorizing law enforcement to request an original 24 |
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38 | 38 | | transaction form from the motor vehicle repair shop 25 |
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40 | 40 | | HB 1433 2024 |
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46 | 46 | | Page 2 of 9 |
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47 | 47 | | F L O R I D A H O U S E O F R E P R E S E N T A T I V E S |
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51 | 51 | | under certain circumstances; requiring the motor 26 |
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52 | 52 | | vehicle repair shop to respond to such request within 27 |
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53 | 53 | | a certain timeframe; providing criminal penalties; 28 |
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54 | 54 | | authorizing the department to revoke a vehicle repair 29 |
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55 | 55 | | shop's registration under certain circumstances; 30 |
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56 | 56 | | modifying the items required in a written repair 31 |
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57 | 57 | | estimate; making technical changes; amending s. 32 |
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58 | 58 | | 559.909, F.S.; conforming a cross -reference; making 33 |
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59 | 59 | | technical changes; providing an effective date. 34 |
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60 | 60 | | 35 |
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61 | 61 | | Be It Enacted by the Legislature of the State of Florida: 36 |
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62 | 62 | | 37 |
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63 | 63 | | Section 1. This act may be cited as the "Lil ly Glaubach 38 |
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64 | 64 | | Act." 39 |
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65 | 65 | | Section 2. Section 559.905, Florida Statutes, is amended 40 |
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66 | 66 | | to read: 41 |
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67 | 67 | | 559.905 Crash report or transaction form required for 42 |
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68 | 68 | | accident or collision repair work; written motor vehicle repair 43 |
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69 | 69 | | estimate; and disclosure statement required. — 44 |
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70 | 70 | | (1)(a) If a customer requests that a motor vehicle repair 45 |
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71 | 71 | | shop perform work to restore a motor vehicle damaged in an 46 |
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72 | 72 | | accident or a collision, the motor vehicle repair shop must, 47 |
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73 | 73 | | before preparing a written repair estimate required by 48 |
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74 | 74 | | subsection (2), request that the customer provide a written 49 |
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75 | 75 | | crash report as specified under s. 316.066. 50 |
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84 | 84 | | F L O R I D A H O U S E O F R E P R E S E N T A T I V E S |
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88 | 88 | | (b) If the customer does not provide a written crash 51 |
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89 | 89 | | report to the motor vehicle repair shop, the motor vehicle 52 |
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90 | 90 | | repair shop must prepare an accident or collision repair work 53 |
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91 | 91 | | transaction form before preparing a written repair estimate 54 |
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92 | 92 | | required by subsection (2). The Department of Agriculture and 55 |
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93 | 93 | | Consumer Services must approve the design and format of the 56 |
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94 | 94 | | transaction form, which must be 8 1/2 inches by 11 inches in 57 |
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95 | 95 | | size and elicit the information required under this paragraph. 58 |
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96 | 96 | | In completing the transaction form, the motor vehicle repair 59 |
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97 | 97 | | shop shall record the following information, which must be typed 60 |
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98 | 98 | | or written indelibly and legibly in English: 61 |
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99 | 99 | | 1. The name and address of the m otor vehicle repair shop. 62 |
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100 | 100 | | 2. The vehicle identification number, year, license tag 63 |
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101 | 101 | | number, make, model, and color of the damaged vehicle and the 64 |
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102 | 102 | | name, telephone number, physical description, and address of the 65 |
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103 | 103 | | owner of the vehicle or the person in possess ion of the vehicle. 66 |
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104 | 104 | | 3. A description of the damage to the vehicle. 67 |
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105 | 105 | | (c) A motor vehicle repair shop shall maintain a copy of 68 |
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106 | 106 | | each completed transaction form on the premises of the motor 69 |
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107 | 107 | | vehicle repair shop for at least 1 year after the date of the 70 |
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108 | 108 | | transaction. On or before the end of each business day, the 71 |
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109 | 109 | | motor vehicle repair shop shall deliver to the appropriate law 72 |
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110 | 110 | | enforcement official the original transaction forms for each of 73 |
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111 | 111 | | the transactions occurring during the previous business day, 74 |
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112 | 112 | | unless other arrangements have been agreed upon between the 75 |
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121 | 121 | | F L O R I D A H O U S E O F R E P R E S E N T A T I V E S |
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125 | 125 | | motor vehicle repair shop and the appropriate law enforcement 76 |
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126 | 126 | | official. If the original transaction form is lost or destroyed 77 |
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127 | 127 | | by the appropriate law enforcement official, a copy may be used 78 |
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128 | 128 | | by the motor vehicle repair shop as evidence in court. 79 |
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129 | 129 | | (d) If the appropriate law enforcement agency supplies the 80 |
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130 | 130 | | necessary software and the motor vehicle repair shop has the 81 |
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131 | 131 | | computer capability, transaction forms must be electronically 82 |
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132 | 132 | | transferred. If a motor vehicle repa ir shop does not have the 83 |
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133 | 133 | | computer capability, the appropriate law enforcement agency may 84 |
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134 | 134 | | provide the motor vehicle repair shop with the necessary 85 |
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135 | 135 | | equipment for the purpose of electronically transferring 86 |
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136 | 136 | | accident or collision repair work transaction forms. The 87 |
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137 | 137 | | appropriate law enforcement agency shall retain ownership of the 88 |
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138 | 138 | | equipment, unless otherwise agreed upon. The motor vehicle 89 |
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139 | 139 | | repair shop shall maintain the equipment in good working order, 90 |
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140 | 140 | | ordinary wear and tear excepted. If the motor vehicle repair 91 |
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141 | 141 | | shop transfers accident or collision repair work transaction 92 |
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142 | 142 | | forms electronically, the motor vehicle repair shop is not 93 |
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143 | 143 | | required to also deliver to the appropriate law enforcement 94 |
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144 | 144 | | official the original or copies of the transaction forms. The 95 |
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145 | 145 | | appropriate law enforcement official may, for the purposes of a 96 |
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146 | 146 | | criminal investigation, request that the motor vehicle repair 97 |
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147 | 147 | | shop produce the original of a transaction form that has been 98 |
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148 | 148 | | electronically transferred. The motor vehicle repair shop shall 99 |
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149 | 149 | | deliver this form to the appropriate law enforcement official 100 |
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158 | 158 | | F L O R I D A H O U S E O F R E P R E S E N T A T I V E S |
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162 | 162 | | within 24 hours after the request. 101 |
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163 | 163 | | (e) Any person who violates this subsection commits a 102 |
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164 | 164 | | misdemeanor of the second degree, punishable as provided in s. 103 |
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165 | 165 | | 775.082 or s. 775.083. If the department finds a motor vehic le 104 |
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166 | 166 | | repair shop in violation of this subsection, it may revoke the 105 |
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167 | 167 | | motor vehicle repair shop's registration under s. 559.904. 106 |
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168 | 168 | | (2) When any customer requests a motor vehicle repair shop 107 |
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169 | 169 | | to perform repair work on a motor vehicle, the cost of which 108 |
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170 | 170 | | repair work will exceed $100 to the customer, the shop shall 109 |
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171 | 171 | | prepare a written repair estimate, which is a form setting forth 110 |
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172 | 172 | | the estimated cost of repair work, including diagnostic work, 111 |
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173 | 173 | | before effecting any diagnostic work or repair. The written 112 |
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174 | 174 | | repair estimate must shall also include the following items: 113 |
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175 | 175 | | (a) The name, address, and telephone number of the motor 114 |
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176 | 176 | | vehicle repair shop. 115 |
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177 | 177 | | (b) The name, address, and telephone number of the 116 |
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178 | 178 | | customer. 117 |
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179 | 179 | | (c) The date and time of the written repair estimate. 118 |
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180 | 180 | | (d) The vehicle identification number, year, make, model, 119 |
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181 | 181 | | odometer reading, and license tag number of the motor vehicle. 120 |
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182 | 182 | | (e) The proposed work completion date. 121 |
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183 | 183 | | (f) A general description of the customer's problem or 122 |
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184 | 184 | | request for repair work or service relating t o the motor 123 |
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185 | 185 | | vehicle. 124 |
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186 | 186 | | (g) A statement as to whether the customer is being 125 |
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195 | 195 | | F L O R I D A H O U S E O F R E P R E S E N T A T I V E S |
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199 | 199 | | charged according to a flat rate or an hourly rate, or both. 126 |
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200 | 200 | | (h) The estimated cost of repair which must shall include 127 |
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201 | 201 | | any charge for shop supplies or for hazardous or other waste 128 |
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202 | 202 | | removal and, if a charge is included, the estimate must shall 129 |
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203 | 203 | | include the following statement: 130 |
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204 | 204 | | 131 |
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205 | 205 | | "This charge represents costs and profits to the motor 132 |
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206 | 206 | | vehicle repair facility for miscellaneous shop 133 |
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207 | 207 | | supplies or waste disposal." 134 |
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208 | 208 | | 135 |
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209 | 209 | | If a charge is mandated by state or federal law, the estimate 136 |
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210 | 210 | | must shall contain a statement identifying the law and the 137 |
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211 | 211 | | specific amount charged under the law. 138 |
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212 | 212 | | (i) The charge for making a repair price estimate or, if 139 |
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213 | 213 | | the charge cannot be predetermined, the basis on which the 140 |
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214 | 214 | | charge will be calculated. 141 |
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215 | 215 | | (j) The customer's intended method of payment. 142 |
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216 | 216 | | (k) The name and telephone number of another person who 143 |
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217 | 217 | | may authorize repair work, if the customer desires to designate 144 |
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218 | 218 | | such person. 145 |
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219 | 219 | | (l) A statement indicating what, if anything, is 146 |
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220 | 220 | | guaranteed in connection with the repair work and the time and 147 |
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221 | 221 | | mileage period for which the guarantee is effective. 148 |
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222 | 222 | | (m) A statement allowing the customer to indicate whether 149 |
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223 | 223 | | replaced parts should be saved for inspection or return. 150 |
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232 | 232 | | F L O R I D A H O U S E O F R E P R E S E N T A T I V E S |
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236 | 236 | | (n) A statement indi cating the daily charge for storing 151 |
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237 | 237 | | the customer's motor vehicle after the customer has been 152 |
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238 | 238 | | notified that the repair work has been completed. However, no 153 |
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239 | 239 | | storage charges may not shall accrue or be due and payable for a 154 |
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240 | 240 | | period of 3 working days after from the date of such 155 |
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241 | 241 | | notification. 156 |
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242 | 242 | | (3)(2) If the cost of repair work will exceed $100, the 157 |
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243 | 243 | | shop must shall present to the customer a written notice 158 |
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244 | 244 | | conspicuously disclosing, in a separate, blocked section, only 159 |
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245 | 245 | | the following statement, in capital letters of at least 12-point 160 |
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246 | 246 | | type: 161 |
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247 | 247 | | 162 |
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248 | 248 | | PLEASE READ CAREFULLY, CHECK ONE OF THE STATEMENTS BELOW, AND 163 |
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249 | 249 | | SIGN: 164 |
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250 | 250 | | I UNDERSTAND THAT, UNDER STATE LAW, I AM ENTITLED TO A 165 |
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251 | 251 | | WRITTEN ESTIMATE IF MY FINAL BILL WILL EXCEED $100. 166 |
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252 | 252 | | 167 |
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253 | 253 | | .... I REQUEST A WRITTEN ESTIMATE. 168 |
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254 | 254 | | 169 |
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255 | 255 | | .... I DO NOT REQUEST A WRITTEN ESTIMATE AS LONG AS THE 170 |
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256 | 256 | | REPAIR COSTS DO NOT EXCEED $ ..... THE SHOP MAY NOT EXCEED THIS 171 |
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257 | 257 | | AMOUNT WITHOUT MY WRITTEN OR ORAL APPROVAL. 172 |
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258 | 258 | | 173 |
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259 | 259 | | .... I DO NOT REQUEST A WRITTEN ESTIMATE. 174 |
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269 | 269 | | F L O R I D A H O U S E O F R E P R E S E N T A T I V E S |
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273 | 273 | | SIGNED ............ DATE .... 176 |
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274 | 274 | | 177 |
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275 | 275 | | (4)(3) The information required by paragraphs (2)(h) and 178 |
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276 | 276 | | (i) (1)(h) and (i) need not be provided if the customer waives 179 |
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277 | 277 | | in writing her or his right to receive a written estimate. 180 |
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278 | 278 | | (5)(4) Except as provided in subsection (6) (5), a copy of 181 |
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279 | 279 | | the written repair es timate required by subsection (2) (1) and 182 |
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280 | 280 | | the disclosure statement required by subsection (3) must (2) 183 |
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281 | 281 | | shall be given to the customer before repair work commences is 184 |
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282 | 282 | | begun. The disclosure statement may be provided on the same form 185 |
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283 | 283 | | as the written repair estimate. 186 |
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284 | 284 | | (6)(5) If the customer leaves her or his motor vehicle at 187 |
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285 | 285 | | a motor vehicle repair shop during hours when the shop is not 188 |
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286 | 286 | | open or if the customer permits the shop or another person to 189 |
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287 | 287 | | deliver the motor vehicle to the shop, there is shall be an 190 |
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288 | 288 | | implied partial waiver of the written estimate; however, upon 191 |
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289 | 289 | | completion of diagnostic work necessary to estimate the cost of 192 |
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290 | 290 | | repair, the shop shall notify the customer as required in s. 193 |
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291 | 291 | | 559.909(1). 194 |
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292 | 292 | | (7)(6) Nothing in This section may not shall be construed 195 |
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293 | 293 | | to require a motor vehicle repair shop to give a written 196 |
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294 | 294 | | estimated price if the motor vehicle repair shop does not agree 197 |
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295 | 295 | | to perform the requested repair. 198 |
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296 | 296 | | Section 3. Subsection (1) of section 559.909, Florida 199 |
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297 | 297 | | Statutes, is amended to read: 200 |
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306 | 306 | | F L O R I D A H O U S E O F R E P R E S E N T A T I V E S |
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310 | 310 | | 559.909 Notification of charges in excess of repair 201 |
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311 | 311 | | estimate; unlawful charges; refusal to return vehicle 202 |
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312 | 312 | | prohibited; inspection of parts. — 203 |
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313 | 313 | | (1) In the event that: 204 |
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314 | 314 | | (a) The written repair estimate contains only an estimate 205 |
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315 | 315 | | for diagnostic work necessary to estimate the cost of repair and 206 |
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316 | 316 | | such diagnostic work has been completed; 207 |
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317 | 317 | | (b) A determination is made by a motor vehicle repair shop 208 |
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318 | 318 | | that the actual charges for the repair work will exceed the 209 |
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319 | 319 | | written estimate by more than $10 or 10 percent, whichever is 210 |
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320 | 320 | | greater, but not to exceed $50; or 211 |
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321 | 321 | | (c) An implied partial waiver exists for diagnostic work, 212 |
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322 | 322 | | as described in s. 559.905(6) s. 559.905(5), and such diagnostic 213 |
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323 | 323 | | work has been completed, 214 |
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324 | 324 | | 215 |
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325 | 325 | | the customer must shall be promptly notified by the motor 216 |
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326 | 326 | | vehicle repair shop by telephone, telegraph, mail, or other 217 |
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327 | 327 | | means of the additional repair work and estimated cost thereof. 218 |
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328 | 328 | | A customer so notified shall, orally or in writing, authorize, 219 |
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329 | 329 | | modify, or cancel the order for repair. 220 |
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330 | 330 | | Section 4. This act shall take effect July 1, 2024. 221 |
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