Georgia 2025-2026 Regular Session

Georgia House Bill HB733 Compare Versions

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11 25 LC 52 0818
22 House Bill 733
33 By: Representatives Miller of the 62
44 nd
55 , Tran of the 80
66 th
77 , Holcomb of the 101
88 st
99 , Smith of the
1010 18
1111 th
1212 , Kelley of the 16
1313 th
1414 , and others
1515 A BILL TO BE ENTITLED
1616 AN ACT
1717 To amend Title 33 of the Official Code of Georgia Annotated, relating to insurance, so as to
1818 1
1919 increase transparency and accountability in the insurance industry and at the office of the2
2020 Commissioner of Insurance; to provide for an insurance consumer and policyholder advocate3
2121 within the office of the Commissioner of Insurance; to provide for definitions; to provide for4
2222 the duties of such advocate; to provide for such advocate to represent insurance consumers5
2323 and policyholders at certain proceedings; to provide for rules and regulations; to prohibit6
2424 rates from being unjustifiably increased; to revise standards for the making and use of rates7
2525 of insurance; to eliminate the file-and-use system for private passenger automobile insurance;8
2626 to revise the time the department has to review rate filings; to require insurers to submit9
2727 additional documentation when a proposed rate filing will increase rates; to provide for10
2828 additional review and procedures for a rate filing that increases a rate by more than ten11
2929 percent within any 12 month period; to provide for open records; to provide for the approval12
3030 of rate increases under certain conditions; to authorize such advocate to review and13
3131 investigate complaints; to provide for such advocate to request a hearing; to provide for14
3232 related matters; to provide for a short title; to provide for legislative purpose; to provide for15
3333 an effective date and applicability; to repeal conflicting laws; and for other purposes.16
3434 BE IT ENACTED BY THE GENERAL ASSEMBLY OF GEORGIA:17
3535 H. B. 733
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3737 SECTION 1.
3838 18
3939 This Act shall be known and may be cited as the "Georgia Insurance Consumer and19
4040 Policyholder Advocacy Act."20
4141 SECTION 2.21
4242 The purpose of this Act is to protect insurance consumers and policyholders by ensuring22
4343 fairness and transparency in insurance practices, addressing unjustified rate increases,23
4444 enhancing industry oversight, and providing education and advocacy for insurance24
4545 consumers and policyholders.25
4646 SECTION 3.26
4747 Title 33 of the Official Code of Georgia Annotated, relating to insurance, is amended in27
4848 Chapter 2, relating to department and Commissioner, by revising Code Section 33-2-4, which28
4949 is reserved, as follows:29
5050 "33-2-4.30
5151 (a) As used in this Code section, the term:
5252 31
5353 (1) 'Insurance consumer' means any individual or person in this state that entered into a32
5454 contract for a product or service from an insurer or licensee under the jurisdiction of the33
5555 Commissioner.34
5656 (2) 'Insurance consumer and policyholder advocate' or 'advocate' means an individual35
5757 employed in the department to represent the interests of insurance consumers and36
5858 policyholders in insurance matters.37
5959 (3) 'Policyholder' means a person in this state who is or was an owner, insured, covered38
6060 person, beneficiary, or person designated as responsible for payment under an insurance39
6161 policy, certificate of insurance, or annuity contract provided by an insurer.40
6262 (b) There is established within the office of the Commissioner the position of insurance41
6363 consumer and policyholder advocate. The advocate shall:42
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6666 (1) Review insurer practices related to policy cancellations and nonrenewals for fairness43
6767 to insurance consumers and policyholders and investigate any policy cancellations or44
6868 nonrenewals at the request of an insurance consumer or policyholder;45
6969 (2) Participate in rate approval processes and advocate on behalf of insurance consumers46
7070 and policyholders in such processes and any subsequent hearings;47
7171 (3) Implement state-wide campaigns, conduct stakeholder meetings, publish materials,48
7272 and provide online tools to educate insurance consumers and policyholders on the risks49
7373 and benefits of different types of insurance, including but not limited to health, life,50
7474 automobile, property, and flood, to ensure insurance consumers and policyholders can51
7575 make informed decisions; and52
7676 (4) Perform such other functions necessary to advocate for insurance consumers and53
7777 policyholders.54
7878 (c) The advocate shall be entitled to appear, as a party or otherwise, on behalf of insurance55
7979 consumers and policyholders in any proceedings before the Commissioner, in56
8080 administrative proceedings related to violations of provisions in this title, and in judicial57
8181 proceedings appealing an act by the Commissioner.58
8282 (d) The Commissioner shall promulgate any rules and regulations necessary to implement59
8383 the provisions of this Code section. Reserved."60
8484 SECTION 4.61
8585 Said title is further amended in said chapter by adding a new subsection to Code Section62
8686 33-2-17, relating to conduct of hearings by Commissioner generally and demands for63
8787 hearing, to read as follows:64
8888 "(e) The insurance consumer and policyholder advocate is authorized to request a hearing65
8989 and to participate in any hearing held pursuant to this Code section."66
9090 H. B. 733
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9292 SECTION 5.
9393 67
9494 Said title is further amended in said chapter by revising Code Section 33-2-26, relating to68
9595 persons entitled to appeal and procedure generally, as follows:69
9696 "33-2-26.70
9797 An appeal from the Commissioner shall be taken only from an order on hearing or with71
9898 respect to a matter as to which the Commissioner has refused or failed to grant or hold a72
9999 hearing after demand therefor under Code Section 33-2-17 or as to a matter as to which the73
100100 Commissioner has refused or failed to make his order on hearing as required by Code74
101101 Section 33-2-23. Any
102102 The insurance consumer and policyholder advocate and any person75
103103 who was a party to the hearing or whose pecuniary interests are directly and immediately76
104104 affected by the refusal or failure to grant a hearing and who is aggrieved by the order,77
105105 refusal, or failure may appeal from the order on hearing or as to any such matter within 3078
106106 days after:79
107107 (1) The order on hearing has been mailed or delivered to the persons entitled to receive80
108108 the same;81
109109 (2) The Commissioner's order denying rehearing or reargument has been so mailed or82
110110 delivered;83
111111 (3) The Commissioner has refused or failed to make his order on hearing as required84
112112 under Code Section 33-2-23; or85
113113 (4) The Commissioner has refused or failed to grant or hold a hearing as required under86
114114 Code Section 33-2-17."87
115115 SECTION 6.88
116116 Said title is further amended in Chapter 9, relating to regulation of rates, underwriting rules,89
117117 and related organizations, by revising subsection (a) of Code Section 33-9-1, relating to90
118118 purpose and construction of chapter, as follows:91
119119 H. B. 733
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121121 "(a) The purpose of this chapter is to promote the public welfare by regulating insurance
122122 92
123123 rates as provided in this chapter to the end that they shall not be excessive, inadequate, or93
124124 unfairly discriminatory to insurance consumers or policyholders, shall not be unjustifiably
125125 94
126126 increased, and shall be subject to an open and transparent review process; to authorize the95
127127 existence and operation of qualified rating organizations and advisory organizations and96
128128 require that specified rating services of such rating organizations be generally available to97
129129 all admitted insurers; and to authorize cooperation between insurers in rate making and98
130130 other related matters."99
131131 SECTION 7.100
132132 Said title is further amended in said chapter by revising Code Section 33-9-2, relating to101
133133 definitions, as follows:102
134134 "33-9-2.103
135135 As used in this chapter, the term:104
136136 (1) 'Advisory organization' means every person other than an admitted insurer, whether105
137137 located within or outside this state, who prepares policy forms or makes underwriting106
138138 rules incident to but not including the making of rates, rating plans, or rating systems, or107
139139 who collects and furnishes to admitted insurers or rating organizations loss or expense108
140140 statistics or other statistical information and data and acts in an advisory, as distinguished109
141141 from a rate-making, capacity. No duly authorized attorney at law acting in the usual110
142142 course of his profession shall be deemed to be an advisory organization.111
143143 (2) 'Insurance consumer' shall have the same meaning as set forth in Code112
144144 Section 33-2-4.113
145145 (3) 'Insurance consumer and policyholder advocate' or 'advocate' shall have the same114
146146 meaning as set forth in Code Section 33-2-4.115
147147 (2)(4) 'Member' means an insurer who participates in or is entitled to participate in the116
148148 management of a rating, advisory, or other organization.117
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151151 (5) 'Policyholder' shall have the same meaning as set forth in Code Section 33-2-4.118
152152 (3)(6) 'Rating organization' means every person other than an admitted insurer, whether119
153153 located within or outside this state, who has as his object or purpose the making of rates,120
154154 rating plans, or rating systems. Two or more admitted insurers who act in concert for the121
155155 purpose of making rates, rating plans, or rating systems and who do not operate within122
156156 the specific authorizations contained in Code Sections 33-9-6, 33-9-7, 33-9-11, 33-9-20,123
157157 and 33-9-22 shall be deemed to be a rating organization. No single insurer shall be124
158158 deemed to be a rating organization.125
159159 (4)(7) 'Subscriber' means an insurer which is furnished at its request with rates and rating126
160160 manuals by a rating organization of which it is not a member, or with advisory services127
161161 by an advisory organization of which it is not a member."128
162162 SECTION 8.129
163163 Said title is further amended in said chapter by revising Code Section 33-9-4, relating to130
164164 standards applicable to making and use of rates, as follows:131
165165 "33-9-4.132
166166 The following standards shall apply to the making and use of rates pertaining to all classes133
167167 of insurance to which this chapter is applicable:134
168168 (1) Rates shall not be excessive, or inadequate, as defined in this Code section, nor shall135
169169 they be or unfairly discriminatory to insurance consumers or policyholders;136
170170 (2) No rate shall be held to be excessive unless such rate is unreasonably high for the137
171171 insurance provided and a reasonable degree of competition does not exist in the area with138
172172 respect to the classification to which such rate is applicable; provided, however, with139
173173 respect to rate filings involving an increase in rates, no rate for personal private passenger140
174174 motor vehicle insurance shall be held to be excessive unless such rate is unreasonably141
175175 high for the insurance provided and a reasonable degree of competition does not exist;142
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178178 (3) No rate shall be held inadequate unless it is unreasonably low for the insurance
179179 143
180180 provided and continued use of it would endanger solvency of the insurer, or unless the144
181181 use of such rate by the insurer using such rate has, or will, if continued, tend to destroy145
182182 competition or create a monopoly;146
183183 (3.1) No rate shall be unjustifiably increased, and any rate filing that results in an overall
184184 147
185185 rate increase of 10 percent or more within a 12 month period shall be subject to an148
186186 examination and an open and transparent review process as set forth in this chapter;149
187187 (4) Consideration shall be given to the extent applicable to past and prospective loss150
188188 experience within and outside this state, to conflagration and catastrophe hazards, to a151
189189 reasonable margin for underwriting profit and contingencies, to past and prospective152
190190 expenses both country wide and those specially applicable to this state, to the insurer's153
191191 average yield from investment income, and to all other factors, including judgment154
192192 factors, deemed relevant within and outside this state; and, in the case of fire insurance155
193193 rates, consideration may be given to the experience of the fire insurance business during156
194194 the most recent five-year period;157
195195 (5) Consideration may also be given, in the making and use of rates, to dividends,158
196196 savings, or unabsorbed premium deposits allowed or returned by insurers to their159
197197 policyholders, members, or subscribers;160
198198 (6) The systems of expense provisions included in the rates for use by any insurer or161
199199 group of insurers may differ from those of other insurers or groups of insurers to reflect162
200200 the operating methods of any such insurer or group with respect to any kind of insurance163
201201 or with respect to any subdivision or combination thereof;164
202202 (7) Risks may be grouped by classifications for the establishment of rates and minimum165
203203 premiums. Classification rates may be modified to produce rates for individual risks in166
204204 accordance with rating plans which establish standards for measuring variations in167
205205 hazards or expense provisions, or both. Such standards may measure any difference168
206206 among risks that have a probable effect upon losses or expenses. Classifications or169
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209209 modifications of classifications of risks may be established based upon size, expense,
210210 170
211211 management, individual experience, location or dispersion of hazard, or any other171
212212 reasonable considerations. Such classifications and modifications shall apply to all risks172
213213 under the same or substantially the same circumstances or conditions; provided, however,173
214214 the Commissioner shall establish the maximum amount of any such modification;174
215215 (8) Nothing contained in this Code section or elsewhere in this chapter shall be construed175
216216 to repeal or modify Chapter 6 of this title, relating to unfair trade practices, and any rate,176
217217 rating classification, rating plan or schedule, or variation thereof established in violation177
218218 of Chapter 6 of this title shall, in addition to the consequences stated in Chapter 6 of this178
219219 title or elsewhere, be deemed violative of
220220 to violate his Code section;179
221221 (9) No insurer shall base any standard or rating plan on vehicle insurance, in whole or180
222222 in part, directly or indirectly, upon race, creed, or ethnic extraction; and181
223223 (10) No insurer shall base any standard or rating plan on vehicle insurance, in whole or182
224224 in part, directly or indirectly, upon any physical disability of an insured unless the183
225225 disability directly impairs the ability of the insured to drive a motor vehicle."184
226226 SECTION 9.185
227227 Said title is further amended in said chapter by revising Code Section 33-9-21, relating to186
228228 maintenance and filing rates, rating plans, rating systems, or underwriting rules and187
229229 examination of claim reserve practices by the Commissioner, as follows:188
230230 "33-9-21.189
231231 (a) Every insurer shall maintain with the Commissioner copies of the rates, rating plans,190
232232 rating systems, underwriting rules, and policy or bond forms used by it. The maintenance191
233233 of rates, rating plans, rating systems, underwriting rules, and policy or bond forms with the192
234234 Commissioner by a licensed rating organization of which an insurer is a member or193
235235 subscriber will be sufficient compliance with this Code section for any insurer maintaining194
236236 membership or subscriberships in such organization, to the extent that the insurer uses the195
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239239 rates, rating plans, rating systems, underwriting rules, and policy or bond forms of such
240240 196
241241 organization; provided, however, that the Commissioner, when he or she deems it197
242242 necessary, without compliance with the rule-making procedures of this title or Chapter 13198
243243 of Title 50, the 'Georgia Administrative Procedure Act':199
244244 (1) May require any domestic, foreign, and alien insurer to file the required rates, rating200
245245 plans, rating systems, underwriting rules, and policy or bond forms used independent of201
246246 any filing made on its behalf or as a member of a licensed rating organization, as the202
247247 Commissioner shall deem to be necessary to ensure compliance with the standards of this203
248248 chapter and Code Section 34-9-130 and for the best interests of the citizens of this state;204
249249 (2) Shall require each domestic, foreign, and alien insurer, writing or authorized to write205
250250 workers' compensation insurance in this state, to file such insurer's own individual rate206
251251 filing for rates to be charged for workers' compensation insurance coverage written in this207
252252 state. Such rates shall be developed and established after consultation with the State
253253 208
254254 Board of Workers' Compensation based upon each individual insurer's experience in the209
255255 State of Georgia to the extent actuarially credible. The experience filed shall include the210
256256 loss ratios, reserves, reserve development information, expenses, including commissions211
257257 paid and dividends paid, investment income, pure premium data adjusted for loss212
258258 development and loss trending, profits, and all other data and information used by that213
259259 insurer in formulating its workers' compensation rates which are used in this state and any214
260260 other information or data required by the Commissioner. In establishing and maintaining215
261261 loss reserves, no workers' compensation insurer shall be allowed to maintain any excess216
262262 loss reserve for any claim or potential claim for more than 90 days after the amount of217
263263 liability for such claim or potential claim has been established, whether by final218
264264 judgment, by settlement agreement, or otherwise. This limitation on the maintenance of219
265265 loss reserves shall be enforced through this Code section, as well as through Code220
266266 Section 33-9-23, relating to examination of admitted insurers, and any other appropriate221
267267 enforcement procedures. The Commissioner is authorized to accept such rate222
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270270 classifications as are reasonable and necessary for compliance with this chapter. A rate
271271 223
272272 filing required by this paragraph shall be updated by the insurer at least once every two224
273273 years; and225
274274 (3) As used in paragraph (2) of this subsection, the term 'excess loss reserve' means any226
275275 reserve amount in excess of the reserve required by law.227
276276 (b) Any domestic, foreign, or alien insurer that is authorized to write insurance in this state228
277277 must
278278 shall file with the Commissioner any rate, rating plan, rating system, or underwriting229
279279 rule for all personal private passenger motor vehicle insurance:230
280280 (1) For private passenger motor vehicle insurance providing only the mandatory231
281281 minimum limits required by Code Section 33-34-4 and subsection (a) of Code232
282282 Section 40-9-37, and no such rate, rating plan, rating system, or underwriting rule shall233
283283 become effective, nor may any premium be collected by any insurer thereunder, unless234
284284 the filing has been received by the Commissioner in his or her office and such filing has235
285285 been approved by the Commissioner or a period of 45 60 days has elapsed from the date236
286286 such filing was received by the Commissioner during which time such filing has not been237
287287 disapproved by the Commissioner. The Commissioner shall be authorized to extend such238
288288 45 60 day period by no more than 55 40 days at his or her discretion. If a filing is239
289289 disapproved, notice of such disapproval order shall be given within 100 days of receipt240
290290 of filing by the Commissioner, specifying in what respects such filing fails to meet the241
291291 requirements of this chapter. The filer shall be given a hearing upon written request made242
292292 within 30 days after the issuance of the disapproval order, and such hearing shall243
293293 commence within 30 days after such request unless postponed by mutual consent. Such244
294294 hearing, once commenced, may be postponed or recessed by the Commissioner only for245
295295 weekends, holidays, or after normal working hours or at any time by mutual consent of246
296296 all parties to the hearing. The Commissioner may also, at his or her discretion, recess any247
297297 hearing for not more than two recess periods of up to 15 consecutive days each. In248
298298 connection with any hearing or judicial review with respect to the approval or disapproval249
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301301 of such rates, the burden of persuasion shall fall upon the affected insurer or insurers to
302302 250
303303 establish that the challenged rates are adequate, not excessive, and
304304 not unfairly251
305305 discriminatory, and not unjustifiably increased. After such a hearing, the Commissioner252
306306 must shall affirm, modify, or reverse his or her previous action within the time period253
307307 provided in subsection (a) of Code Section 33-2-23 relative to orders of the254
308308 Commissioner. The requirement of approval or disapproval of a rate filing by the255
309309 Commissioner under this subsection shall not prohibit actions by the Commissioner256
310310 regarding compliance of such rate filing with the requirements of Code Section 33-9-4257
311311 brought after such approval or disapproval.258
312312 (2) For personal private passenger motor vehicle insurance other than that described in259
313313 paragraph (1) of this subsection, such rate, rating plan, rating system, or underwriting rule260
314314 for all such personal private passenger motor vehicle insurance shall be effective 60 days261
315315 after such filing and shall be implemented without approval of the Commissioner, unless262
316316 an earlier effective date is authorized by the Commissioner or a later effective date is263
317317 specified by the insurer. This paragraph shall apply to the entire personal private264
318318 passenger motor vehicle insurance policy with limits above the mandatory minimum265
319319 required by Code Section 33-34-4 and subsection (a) of Code Section 40-9-37 and shall266
320320 apply to the entire personal private passenger motor vehicle policy with minimum limits267
321321 if such policy has any additional nonmandatory coverage or coverages.268
322322 (3) Notwithstanding the provisions of paragraphs (1) and (2) of this subsection, an269
323323 insurer may, but shall not be required to, file its rate, rating plan, rating system, or270
324324 underwriting rule for all such personal private passenger motor vehicle insurance271
325325 provided for in paragraphs (1) and (2) of this subsection under the filing process of272
326326 paragraph (1) of this subsection.273
327327 (c) When a rate filing of an insurer required under paragraph (1) of subsection (b) of this274
328328 Code section is not accompanied by the information upon which the insurer supports the275
329329 filing and the Commissioner does not have sufficient information to determine whether the276
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332332 filing meets the requirements of this chapter, then the Commissioner shall request in
333333 277
334334 writing, within 20 days of the date he or she receives the filing, the specifics of such278
335335 additional information as he or she requires, and the insurer shall be required to furnish279
336336 such information, and in such event the 45
337337 60 day period provided for in paragraph (1) of280
338338 subsection (b) of this Code section shall commence as of the date such information is281
339339 furnished.282
340340 (d) Any domestic, foreign, or alien insurer that is authorized to write insurance in this state283
341341 must shall file with the Commissioner any rate, rating plan, rating system, or underwriting284
342342 rule at least 45 60 days prior to any indicated effective date for all insurance other than285
343343 personal private passenger motor vehicle insurance. No rate, rating plan, rating system, or286
344344 underwriting rule required to be filed under this subsection will become effective, nor may287
345345 any premium be collected by any insurer thereunder, unless the filing has been received by288
346346 the Commissioner in his office not less than 45 60 days prior to its effective date.289
347347 (e) When a rate filing of an insurer required under subsection (d) of this Code section290
348348 results in any increase that impacts insurance consumers or policyholders, such insurer291
349349 shall submit to the Commissioner a detailed actuarial report demonstrating the necessity292
350350 of the proposed rate increase based on claims trends, risk factors, and financial solvency;293
351351 a breakdown of administrative expenses, claim costs, and anticipated profit margins; a294
352352 statement on how the proposed rate increase shall affect policyholders, including families,295
353353 small businesses, and commercial enterprises in this state; historical past rate changes and296
354354 corresponding justifications for the preceding five years; and any other documents deemed297
355355 necessary by the advocate or the Commissioner. When a rate filing of an insurer required298
356356 under subsection (d) of this Code section results in any overall rate increase of 10 percent299
357357 or more within any 12 month period, the Commissioner shall order an examination of that300
358358 insurer to determine the accuracy of the claim reserves, the applicability of the claim301
359359 reserve practices for the loss data used in support of such filing, and any other component302
360360 of the rate filing; provided, however, that in the event the overall increase is less than 25303
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363363 percent within any 12 month period and the Commissioner affirmatively determines that304
364364 he or she has sufficient information to evaluate such rate increase and that the cost thereof305
365365 would not be justified, he or she may waive all or part of such examination. In all other306
366366 rate filings required under subsection (d) of this Code section, the Commissioner may order307
367367 an examination of that insurer as provided in this subsection. Such examination shall be308
368368 conducted in accordance with the provisions of Chapter 2 of this title. Upon notification309
369369 by the Commissioner of his or her intent to conduct such examination, the insurer shall be310
370370 prohibited from placing the rates so filed in effect until such examination has been311
371371 reviewed and certified by the Commissioner as being complete. Such examination, if312
372372 conducted by the Commissioner, shall be reviewed and certified within 90 days of the date313
373373 such rate, rating plan, rating system, or underwriting rule is filed; provided, however, that314
374374 if the Commissioner makes an affirmative finding that the examination may not be315
375375 completed within the 90 day period, he or she may extend such time for one additional 60316
376376 day period completed and reviewed by the advocate and the Commissioner has approved317
377377 or disapproved the rate filing. Any examination required under this Code section shall be318
378378 conducted in accordance with Chapter 2 of this title.319
379379 (f) Notwithstanding the provisions of subsection (d) of this Code section, in the event the320
380380 filing of any rate, rating plan, rating system, or underwriting rule under subsection (d) of321
381381 this Code section is not necessary, in the judgment of the Commissioner, to accomplish the322
382382 purposes of this chapter as set forth in Code Section 33-9-1, then the Commissioner may323
383383 exempt all domestic, foreign, and alien insurers from being required to file such rate, rating324
384384 plan, rating system, or underwriting rule.325
385385 (g) Filings required pursuant to this Code section shall be accompanied by a fee or fees as326
386386 provided in Code Section 33-8-1.327
387387 (h) All filings related to rate increases shall be made available on the office's public328
388388 website within ten days of submission, as provided under Article 4 of Chapter 18 of329
389389 Title 50."330
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392392 SECTION 10.
393393 331
394394 Said title is further amended in said chapter by revising Code Section 33-9-21.2, relating to332
395395 petition for hearing by aggrieved insurer, as follows:333
396396 "33-9-21.2.334
397397 (a) The Commissioner shall only approve a proposed rate, rating plan, rating system, or
398398 335
399399 underwriting rule that results in an increase if such increase is:336
400400 (1) Supported by clear and compelling data;337
401401 (2) Necessary to ensure the insurer's financial stability; and338
402402 (3) Not excessive, inadequate, or unfairly discriminatory to insurance consumers or339
403403 policyholders.340
404404 (b) The Commissioner shall disapprove any proposed rate, rating plan, rating system, or341
405405 underwriting rule that results in an increase that fails to comply with the requirements of342
406406 this chapter.343
407407 (c) Any insurer aggrieved by the Commissioner's disapproval of any rate filing may344
408408 petition the Commissioner for a hearing within ten days of the notification of such345
409409 disapproval, unless otherwise specifically provided by law. A hearing conducted pursuant346
410410 to this Code section shall be conducted in accordance with the provisions of Chapter 2 of347
411411 this title. The insurance consumer and policyholder advocate is authorized to participate348
412412 in such hearing and in any appeal therefrom."349
413413 SECTION 11.350
414414 Said title is further amended in said chapter by revising Code Section 33-9-26, relating to351
415415 review of rate, rating plan, rating system, or underwriting rule by insurer or rating352
416416 organization, as follows:353
417417 "33-9-26.354
418418 (a) Any person aggrieved by any rate charged, rating plan, rating system, or underwriting355
419419 rule followed or adopted by an insurer or rating organization may request the insurer or356
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422422 rating organization to review the manner in which the rate, plan, system, or rule has been
423423 357
424424 applied with respect to insurance afforded him. The request may be made by his358
425425 authorized representative and shall be written. If the request is not granted within 30 days359
426426 after it is made, the requestor may treat it as rejected.360
427427 (b)
428428 Any person aggrieved by any rate charged, rating plan, rating system, or underwriting361
429429 rule followed or adopted by an insurer or rating organization or the action of an insurer or362
430430 rating organization in refusing the review requested or in failing or refusing to grant all or363
431431 part of the relief requested may file a written complaint and request for hearing with the364
432432 Commissioner, specifying the grounds relied upon.365
433433 (c) The insurance consumer and policyholder advocate shall review and investigate any366
434434 written complaint as provided for in subsection (b) of this Code section and, on his or her367
435435 own initiative, may review and investigate any rate, rating plan, rating system, or368
436436 underwriting rule proposed, followed, or adopted by an insurer or rating organization. If369
437437 the Commissioner has information concerning a similar complaint, he may deny the370
438438 hearing. If he believes that probable cause for the complaint does not exist or that the371
439439 complaint is not made in good faith, he shall deny the hearing. Otherwise, and if he372
440440 (d) If the advocate finds that the complaint charges a violation of this chapter and that the373
441441 complainant would be aggrieved if the violation is proven, he or if the advocate finds a374
442442 violation of this chapter based on his or her investigation, the advocate shall request a375
443443 hearing before the Commissioner and such complaint shall proceed as provided in Code376
444444 Section 33-9-27."377
445445 SECTION 12.378
446446 Said title is further amended in said chapter by revising Code Section 33-9-28, relating to379
447447 conduct of hearing by Commissioner upon failure to correct noncompliance, notice of380
448448 hearing, and matters considered at hearing, as follows:381
449449 H. B. 733
450450 - 15 - 25 LC 52 0818
451451 "33-9-28.
452452 382
453453 If the Commissioner has good cause to believe the noncompliance to be willful, or,
454454 if383
455455 within the period prescribed by the Commissioner in the notice required by Code384
456456 Section 33-9-27, the insurer, organization, group, or association does not make the changes385
457457 necessary to correct the noncompliance specified by the Commissioner or establish to the386
458458 satisfaction of the Commissioner that the specified noncompliance does not exist, then the387
459459 Commissioner may hold a public hearing in connection with the noncompliance, provided388
460460 that within a reasonable period of time, which shall be not less than ten days before the date389
461461 of the hearing, he shall mail written notice specifying the matters to be considered at the390
462462 hearing to the insurer, organization, group, or association. If no notice has been given as391
463463 provided in Code Section 33-9-27, the notice provided for in this Code section shall state392
464464 to the extent practicable in what manner such noncompliance is alleged to exist. The393
465465 hearing shall not include any additional subjects not specified in the notices required by394
466466 Code Section 33-9-27 or this Code section. The insurance consumer and policyholder395
467467 advocate shall represent the interests of insurance consumers and policyholders before the396
468468 Commissioner."397
469469 SECTION 13.398
470470 This Act shall become effective on July 1, 2025, and shall apply to all policies issued,399
471471 delivered, issued for delivery, or renewed in this state on or after such date.400
472472 SECTION 14.401
473473 All laws and parts of laws in conflict with this Act are repealed.402
474474 H. B. 733
475475 - 16 -