Hawaii 2022 Regular Session

Hawaii Senate Bill SB1355 Compare Versions

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11 THE SENATE S.B. NO. 1355 THIRTY-FIRST LEGISLATURE, 2021 STATE OF HAWAII A BILL FOR AN ACT relating to consumer protection. BE IT ENACTED BY THE LEGISLATURE OF THE STATE OF HAWAII:
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4747 PART I SECTION 1. The legislature finds that a 2019 survey of household financial health in Hawaii identified that sixty-nine per cent of households are experiencing moderate to severe financial stress. One in five households had total spending that exceeded their income. Alternative financial service products (AFS), which includes money orders, check cashing, payday loans and pawn shop or auto title loans services were used by twenty-one per cent of households at least once during the year, and this survey also found that five per cent of households are unbanked, meaning that they do not have a checking or savings account, and an additional nineteen per cent are underbanked, meaning they have at least one of these accounts but also rely on an AFS product. While the specific reasons for utilizing AFS products is unclear, it does suggest that there is demand for financial services that may offer quick access and convenience, but at higher costs than traditional banking services that are generally unavailable to underbanked individuals. The legislature further finds that a form of AFS known as deferred deposit agreements, commonly referred to as payday loans, are small, short term, unsecured loans that borrowers commit to repay from their next paycheck or a regular income payment. A study conducted by The Pew Charitable Trusts found that the majority of borrowers use deferred deposit agreements for recurring expenses, rather than unexpected expenses or emergencies, because they live paycheck to paycheck. Additional research shows that approximately 12,000,000 Americans utilize payday loans annually. The Consumer Financial Protection Bureau has reported that seventy per cent of those payday borrowers will end up taking out a second payday loan, and some lenders allow borrowers to roll the balance into a new larger loan with the same associated costs. The legislature also finds that a payday product may not be the correct financing source for all borrowers. Many consumers would be better suited to larger loans that are repayable over a greater amount of time. These loans would allow these consumers to obtain the financing at levels that they need, improve their credit history, and allow them to pay their loan off and move beyond the binary system of either payday or prime-lending the only available alternatives under the current regulatory scheme. According to the Pew Charitable Trusts, national survey data indicates that seventy-nine per cent of payday borrowers prefer small dollar loans that are due in installments, which only take a small share of each paycheck. However, in the absence of a sensible regulatory program, this type of lending cannot come to fruition. The legislature believes that, without further sensible regulatory safeguards, consumers may be forced to incur an unsustainable cycle of debt. The legislature further believes that the underbanked credit market will be substantially improved by adopting new regulations that enhance deferred deposit transactions to more effectively protect consumers and establish a new and viable installment lending product to help bridge consumers to prime-based banking products. The legislature also believes adopting new regulations that address and establish improved repayment terms, including the duration of the loan and the maximum amount of interest and fees that can be charged, will benefit both the consumers and the AFS industry participants. Because lenders are granted access to the borrower's checking account to ensure that the lender gets repaid, the legislature also wants to ensure a proper order of priority in payments so that borrowers can continue to meet certain basic living expenses, such as rent, utilities, and food. The Pew Charitable Trusts has reported that the average Hawaii payday borrower incurs $529 in fees to borrow $300 over five months. Research also shows that this amount is nearly three times higher than what the same lenders charge similarly situated consumers in other states. The legislature notes that there has been a growing trend around the country to provide more consumer protections, which benefit consumers and encourage responsible and transparent lending, for deferred deposit transactions and small dollar installment loans within the AFS industry. Hawaii has not yet joined in these reform efforts. In 2017, the Consumer Financial Protection Bureau released new rules that, among other things, target loans with a thirty-six per cent yearly interest rate or higher and restrict payday lenders from extracting money from the borrower's account, without explicit consent, if they failed to repay twice in a row. It is critical that the State take action now to join in the national effort to regulate and enhance deferred deposit transactions, and institute small dollar instalment lending so that all Hawaii consumers have access to the financial product that is right for them, and are able to establish a necessary credit history and ultimately transition to traditional bank lending products. The legislature acknowledges that there is a market for small dollar installment loans. However, the legislature concludes that if small dollar installment loans are going to be offered to Hawaii consumers, there must be appropriate consumer protections in place to ensure these loans contain reasonable terms and fees, provide sufficient protections that allow borrowers to avoid extending or adding additional loans, and allow borrowers to meet their basic living expenses. Accordingly, the purpose of this Act is to encourage transparency, increase consumer protection in the AFS industry, and improve the well-being of Hawaii consumers by: (1) Providing for new viable installment-based small dollar loan transactions in addition to enhanced deferred deposit transactions; (2) Specifying various consumer protection requirements for small dollar loans; (3) Beginning January 1, 2022, requiring licensure for small dollar lenders that offer small dollar loans to consumers, subject to the oversight of the division of financial institutions of the department of commerce and consumer affairs to protect against illegal offshore lending; (4) Specifying licensing requirements for small dollar lenders; (5) Capping interest at thirty-six per cent per annum and one simple maximum monthly maintenance fee tiered up to $50; (6) Amortizing loans in full and renewing the loan while also permitting borrowers to choose to repay the loan without penalty; (7) Capping maximum allowable loan charges at fifty per cent of the principal loan amount, preventing a loan from being either too short or too long in duration; (8) Capping the maximum allowable loan size at $1,500, and setting the minimum allowable loan size at $600, providing more flexibility for lenders and borrowers than under the current law; (9) Requiring lenders to provide clear disclosures of the loan terms and total charges; (10) Prohibiting a lender from making more than one loan at a time to a consumer, preventing incentives for lenders to "split" loans and charge higher fees; (11) Authorizing the division of financial institutions to establish and hire two full-time equivalent permanent examiners to carry out the purposes of the small dollar installment loan program, funded via an increase to the ceiling of the compliance resolution fund; (12) Creating a registration requirement for check cashers, including those that enter into deferred deposit transactions; (13) Requiring a check casher to offer a voluntary payment plan for deferred deposit transactions; (14) Requiring check cashers to maintain records and create reports related to their business activities; (15) Requiring check cashers to take reasonable measures to ensure that consumers are limited to one deferred deposit transaction at a time; (16) Requiring check cashers that enter deferred deposit transactions to provide additional disclosures and post notices; and (17) Requiring the division of financial institutions of the department of commerce and consumer affairs to conduct an analysis of the implementation of the regulation of payday lenders and deferred deposit agreements and its impact on consumer protection in the State. PART II SECTION 2. The Hawaii Revised Statutes is amended by adding a new chapter to be appropriately designated and to read as follows: "Chapter SMALL DOLLAR INSTALLMENT LOANS PArt I. GEneral provisions § -1 Definitions. As used in this chapter, unless the context otherwise requires: "Annual percentage rate" means an annual percentage rate as determined pursuant to section 107 of the Truth in Lending Act, title 15 United States Code section 1606. For the purposes of this definition, all fees and charges, including interest and monthly maintenance fees authorized by this chapter, shall be included in the calculation of the annual percentage rate. "Arranger" means a provider of funds in the syndication of a debt. "Branch office" means any location in this State that is identified by any means to the public or consumers as a location at which the licensee holds itself out as a small dollar lender. "Commissioner" means the commissioner of financial institutions. "Consumer" means a natural person who is the buyer, lessee, or debtor to whom credit is granted in a transaction that is primarily for that natural person's personal, family, or household purposes. "Control", in the context of control of an applicant or licensee, means ownership of, or the power to vote, twenty-five per cent or more of the outstanding voting securities of a licensee or control person. For the purposes of determining the percentage of an applicant or a licensee controlled by any person, there shall be aggregated with the control person's interest the interest of any other person controlled by the person, or by any spouse, parent, or child of the person. "Control person" means any person in control of a licensee or applicant. "Default" means a consumer's failure to repay a small dollar loan in compliance with the terms contained in a small dollar loan agreement. "Department" means the department of commerce and consumer affairs. "Division" means the division of financial institutions of the department of commerce and consumer affairs. "Elder" means a person who is sixty-two years of age or older. "Finance charges" means the cost of credit or cost of borrowing, including the interest, monthly maintenance fees, and other fees authorized by this chapter. "Financial institution" means any bank, savings bank, savings and loan association, financial services loan company, or credit union doing business in the State whose accounts are insured by the Federal Deposit Insurance Corporation, the National Credit Union Share Insurance Fund, or other similar or successor program of federal insurance. "Instrument" means a personal check signed by the consumer and made payable to a person subject to this chapter. "Instrument" does not include an electronic fund transfer or other electronic debit or credit to the consumer's checking account. "Licensee" means a person who is licensed or required to be licensed under this chapter. "Loan amount" means the amount financed, as that term is defined in Truth in Lending (Regulation Z), title 12 Code of Federal Regulations, chapter X, part 1026, as amended, or supplemented by this chapter. "Loan charges" means the total of monthly maintenance fees, dishonored instrument fees, and default charges charged by a lender to a borrower for the maintenance and servicing of a loan. "Maintenance fee" means a monthly fee paid to a licensee to maintain a small dollar loan. "NMLS" means the Nationwide Multistate Licensing System, which is a licensing system developed and maintained by the Conference of State Bank Supervisors for the state licensing and registration of state-licensed loan originators and other financial services providers, or any system provided by the Consumer Financial Protection Bureau. "Person" means an individual, sole proprietorship, partnership, corporation, limited liability company, limited liability partnership, or other association of individuals, however organized. "Place of business" means a location where small dollar loans are offered or made and includes each website through which a consumer may apply for a small dollar loan from a small dollar lender. "Precomputed interest" means an interest method that uses the original payment schedule to calculate interest. "Renewal" means the refinancing of a small dollar loan that occurs during the period between the original maturity date and the immediately preceding installment payment due date. "Renewal" does not include the refinancing of a small dollar loan that occurs prior to the penultimate installment payment due date. "Small dollar lender" or "lender" means any person who is in the business of offering or making a consumer loan, who arranges a consumer loan for a third party, or who acts as an agent for a third party, regardless of whether the third party is exempt from licensure under this chapter or whether approval, acceptance, or ratification by the third party is necessary to create a legal obligation for the third party, through any method including mail, telephone, the Internet, or any electronic means. "Small dollar loan" means a loan made pursuant to this chapter. "Truth in Lending Act" means the federal Truth in Lending Act, title 15 United States Code section 1601 et seq., as may be amended, and regulations adopted thereunder, as may be amended. § -2 Small dollar loans; requirements; payments. (a) Each small dollar loan transaction and renewal shall meet the following requirements: (1) Any transaction and renewal shall be documented in a written agreement pursuant to section -3; (2) The total amount of the small dollar loan shall not be less than $600 nor greater than $1,500 pursuant to section -5(a); (3) The total amount of loan charges a small dollar lender may charge, collect, or receive in connection with a small dollar loan shall not exceed fifty per cent of the principal loan amount; (4) A monthly maintenance fee may be charged by the lender, not to exceed the following: (A) $40 on a loan of an original principal loan amount up to $699.99; (B) $50 on a loan of an original principal loan amount of at least $700.00 and up to $799.99; and (C) $60 on a loan of an original principal loan amount of at least $800.00 and up to $1,500.00; provided that the monthly maintenance fee shall not be added to the loan balance on which the interest is charged; provided further that a small dollar lender shall not charge, collect, or receive a monthly maintenance fee if the borrower is a person on active duty in the armed forces of the United States or a dependent of that person; (5) The written agreement required under section -3 may require multiple installment payments; (6) All repayment schedule due dates shall be dates on which a small dollar lender is open for business to the public at the place of business where the small dollar loan was made; (7) A small dollar lender shall accept prepayment in full or in part from a consumer prior to the loan due date and shall not charge the consumer a fee or penalty if the consumer opts to prepay the loan; provided that in order to make a prepayment all past due interest and fees shall be paid first; (8) The loan amount shall be fully amortized over the term of the loan, and maintenance fees shall be applied in arrears on a monthly basis; (9) A consumer's repayment obligations shall not be secured by a lien on any real or personal property; (10) A small dollar lender shall not charge a consumer any loan charges for a small dollar loan, other than the fees permitted by this chapter; and (11) The written agreement required under section ‑3 shall not require a consumer to purchase add-on products, such as credit insurance. (b) In a multiple installment small dollar loan, a lender may contract for a once-every-two-weeks, twice-monthly or monthly payment of the loan balance due, including the applicable portion of the interest, and earned monthly maintenance fee. (c) For each payment made by a consumer, a lender shall give the consumer a written receipt with the lender's name and address, payment date, amount paid, consumer's name, and sufficient information to identify the account to which the payment is applied. (d) Upon prepayment in full by the consumer, the lender shall refund: (1) Any unearned and unaccrued portion of the interest charged; and (2) Any unearned monthly maintenance fees. (e) Upon request from a consumer or a consumer's agent, a small dollar lender shall provide confirmation of the amount required to discharge the small dollar loan obligation in full. When responding to a request under this subsection, the small dollar lender, at a minimum, shall include a statement of the amount required to discharge the consumer's obligation fully as of the date the notice is provided and for each of the next three business days following that date. The small dollar lender shall make the information required under this subsection available verbally and in writing and shall provide it in an expeditious manner, but no later than five business days after receiving the request. § -3 Written agreement; requirements; disclosure. (a) Each small dollar loan transaction and renewal shall be documented by a written agreement signed by the small dollar lender and consumer. The written agreement shall contain the following information: (1) The name and address of the consumer and the lender; (2) The transaction date; (3) The loan amount; (4) The authorized interest rate; (5) A statement of the total amount of finance charges charged, expressed as a dollar amount and an annual percentage rate; (6) The installment payment schedule setting out the amount due on specific due dates; (7) The name, address, and telephone number of any agent or arranger involved in the small dollar loan transaction; (8) The right to rescind the small dollar loan before 5:00 p.m. on the next day of business at the location where the loan was originated; (9) A notice to the consumer that a returned instrument may result in a dishonored instrument charge, not to exceed $25; and (10) A description of the methods by which small dollar loan payments may be made, which may include a debit card payment, Automated Clearing House transfer, electronic check, other forms of electronic transfers, money order, cash, check, or any additional method of loan payment authorized by this chapter or by rule adopted by the commissioner pursuant to chapter 91. (b) The written agreement shall also comply with the disclosure requirements of the Truth in Lending Act and any regulation adopted thereunder. (c) The small dollar lender shall provide to the consumer a printed written disclosure prior to signing the written agreement that accurately discloses the types of information in the chart below, presented in a format substantively similar to the chart below, in at least twelve-point type: "MULTIPLE INSTALLMENT PAYMENT Amount Financed Finance Charge Amount you will receive Term (months) Authorized Interest Rate Monthly Maintenance Fee Total of All Permitted Charges Total You Will Pay for This Loan (Amount Financed, Interest, and Monthly Maintenance Fee) ANNUAL PERCENTAGE RATE Payment Schedule" (d) The consumer shall sign and date each of two copies of the written disclosure required pursuant to subsection (c), one of which shall be given to the consumer and the other of which shall be retained by the lender as part of its records of the small dollar loan. This requirement may also be accomplished by electronically signing an electronic copy of the disclosure and making the disclosure electronically available to the consumer, if the consumer is applying for the loan over the Internet. For purposes of preparing the written disclosure, the small dollar loan shall be structured on a precomputed basis (total of payments) with the assumption that all payments will be made as scheduled. (e) The written agreement may include a demand feature that permits the lender or any other person, in the event the consumer fails to make any payment when due, to terminate the small dollar loan in advance of the original maturity date, but no earlier than ten days after the missed payment, and demand repayment of the entire outstanding balance. If the written agreement includes a demand feature and the demand feature is exercised, the lender shall be entitled to collect only the outstanding balance and a prorated portion of the unpaid interest and fees earned up to the date of termination. For purposes of this subsection, the outstanding balance and prorated portion of the unpaid interest and fees shall be calculated as if the consumer had voluntarily prepaid the loan in full on the date of termination. § -4 Authorized interest rate. (a) Subject to section -2(a)(4), a small dollar lender may contract for, and receive interest at, a rate not exceeding thirty-six per cent per year on that portion of the unpaid principal balance of the small dollar loan. Loans shall be precomputed. Any loan charges assessed in compliance with this chapter shall be exempt from chapter 478. (b) For the purposes of computing precomputed loans, including but not limited to calculating interest, a month is considered one-twelfth of a year and a day is considered one three hundred sixty-fifth of a year when calculation is made for a fraction of a month. (c) Small dollar loans shall be repayable in substantially equal and consecutive monthly installments of principal and interest combined; provided that the first installment period may exceed one month by not more than fifteen days and the first installment payment amount may be larger than the remaining payments by the amount of interest charged for the extra days; provided further that monthly installment payment dates may be omitted if the parties agree in writing, either in the written agreement required under section -3 or in a subsequent agreement, to accommodate consumers with seasonal income. (d) Payments may be applied to the combined total of principal and precomputed interest until maturity of the small dollar loan, with priority given to any past due interest before applying payments to the principal. (e) If a small dollar loan is prepaid in full or renewed prior to the loan's maturity date, the lender shall refund to the consumer a prorated portion of the unearned and unaccrued interest and monthly maintenance fees based on a ratio of the number of days the loan was outstanding and the number of days for which the loan was originally contracted. (f) If the parties agree in writing, either in the written agreement required under section ‑3 or in a subsequent agreement, to a deferment of wholly unpaid installments, a lender may grant one deferment; provided that: (1) A deferment shall postpone the scheduled due date of the earliest unpaid installment and all subsequent installments as originally scheduled, or as previously deferred, for a period equal to the deferment period; (2) The deferment period shall be that period during which no installment is scheduled to be paid by reason of the deferment; and (3) The lender shall not charge or collect a deferment fee. (g) Other than the interest and loan charges permitted under this section, no further or other amount shall be charged or required by the small dollar lender. (h) A lender shall not charge or receive loan origination fees. (i) A lender shall not collect a default charge on any installment not paid in full within ten days after its due date. A lender may charge a default charge of $30 on an installment not paid in full after ten days have passed since its due date. For purposes of this subsection, all installments are considered paid in the order in which they become due. § -5 Maximum loan amount; prohibition against multiple loans. (a) A lender shall not lend an amount less than $600 nor greater than $1,500 nor shall the amount financed exceed $1,500 by any one lender at any time to a consumer. (b) Except as otherwise provided in section -8, no small dollar lender shall make a small dollar loan to a consumer if there exists an outstanding loan between that consumer and any of the following: (1) The small dollar lender; (2) A person related to the small dollar lender by common ownership or control; (3) A person in whom the small dollar lender has any financial interest of ten per cent or more; or (4) Any employee or agent of the small dollar lender. (c) If a consumer's spouse obtains a small dollar loan voluntarily and separately from the consumer, and subsequently the consumer obtains a small dollar loan voluntarily and separately from the consumer's spouse, such that neither the consumer nor the consumer's spouse are coborrowers with each other on either loan, and the consumer's action is documented in writing, either in the written agreement required under section -3 or in a subsequent agreement, signed by the consumer, and retained by the lender, the secondary transaction shall not be considered a violation of this section. § -6 Right of rescission. (a) A consumer shall have the right to rescind a small dollar loan, on or before 5:00 p.m. on the next day of business at the location where the loan was originated, by returning the principal in cash, the original check or money order disbursed by the lender, or the other disbursement of loan proceeds from the lender to fund the loan. The lender shall not charge the consumer for rescinding the loan. (b) At the time of rescission, the lender shall refund any loan fees and interest received and shall return to the consumer the originally signed written agreement, clearly marked across the face: "RESCINDED BY [lender's name; license number], [date]" and below which the lender's authorized representative shall sign. § -7 Notice to consumers; general requirements; right to prepay; loan limits; right to rescind. A small dollar lender shall provide the following notice on each written agreement for a small dollar loan. The notice shall be in a prominent place and in at least twelve-point type: "THIS SMALL DOLLAR LOAN IS NOT INTENDED TO MEET LONG-TERM FINANCIAL NEEDS. THIS SMALL DOLLAR LOAN SHOULD BE USED ONLY TO MEET SHORT-TERM CASH NEEDS. YOU HAVE THE RIGHT TO PREPAY THIS SMALL DOLLAR LOAN IN FULL OR IN PART WITHOUT A PENALTY. RENEWING THIS SMALL DOLLAR LOAN RATHER THAN PAYING THE DEBT IN FULL MAY REQUIRE ADDITIONAL FEES OR CHARGES. STATE LAW PROHIBITS THIS SMALL DOLLAR LOAN FROM EXCEEDING ONE THOUSAND FIVE HUNDRED DOLLARS ($1,500) IN TOTAL DEBT. EXCEEDING THIS AMOUNT MAY CREATE FINANCIAL HARDSHIPS FOR YOU AND YOUR FAMILY. YOU HAVE THE RIGHT TO RESCIND THIS TRANSACTION BY 5:00 P.M. [SPECIFY HERE THE CLOSE OF THE NEXT BUSINESS DAY BY DAY OF WEEK AND DATE]." § -8 Renewal; new loan requirements; consecutive loans; payment plan. (a) A small dollar loan may be renewed only once. After one renewal, the consumer shall pay the debt in cash or its equivalent. (b) Upon renewal of a small dollar loan, the lender may renew up to $1,500 of the remaining unpaid principal balance. If the unpaid balance on renewal is more than $1,500, the consumer may be required to pay the remaining balance; provided that the lender shall not finance any amount over $1,500. The total amount of loan charges for the renewed loan shall meet the requirements of section -2, with the understanding that the total amount of loan charges a small dollar lender may charge, collect, or receive in connection with the renewal of a small dollar loan shall not exceed fifty per cent of the renewal principal loan amount. If the small dollar loan is renewed prior to the maturity date, the lender shall refund to the consumer a prorated portion of the finance charge based upon the ratio of time left before maturity to the loan term. § -9 Form of loan proceeds. A small dollar lender may pay the proceeds from or otherwise fund a small dollar loan to the consumer in the form of a monetary instrument, prepaid debit cards, Automated Clearing House transfers, electronic checks, other forms of electronic transfers, money order, or cash. § -10 Delinquent small dollar loans; restrictions on collection by lender or third party. (a) A small dollar lender shall comply with all applicable state and federal laws when collecting a delinquent small dollar loan. A lender may take civil action to collect principal, interest, fees, and costs allowed under this chapter. A lender may not threaten criminal prosecution as a method of collecting a delinquent small dollar loan or threaten to take any legal action against the consumer that is not otherwise permitted by law. (b) Unless invited by the consumer, a lender shall not visit a consumer's residence or place of employment for the purpose of collecting a delinquent small dollar loan. A lender shall not impersonate a law enforcement officer or make any statements that might be construed as indicating an official connection with any federal, state, or county law enforcement agency or any other governmental agency while engaged in collecting a small dollar loan. (c) A lender shall not communicate with a consumer in a manner intended to harass, intimidate, abuse, or embarrass a consumer, including but not limited to communication at an unreasonable hour, with unreasonable frequency, by threats of force or violence, or by use of offensive language. A communication shall be presumed to have been made for the purposes of harassment if it is initiated by the lender for the purposes of collection and the communication is made: (1) With the consumer's spouse or the consumer's domestic partner in any form, manner, or place, more than once, excluding calling a shared phone number and asking to speak to the consumer, sending a text message to a shared phone number, sending an electronic mail to a shared electronic mail address, or other electronic writing to a shared electronic account; (2) With a consumer at the consumer's place of employment more than once; (3) With the consumer, the consumer's spouse, or the consumer's domestic partner at the consumer's place of residence between the hours of 9:00 p.m. and 8:00 a.m.; or (4) To a party other than the consumer, the consumer's attorney, the lender's attorney, or a consumer credit reporting agency if otherwise permitted by law, except for the purposes of acquiring location or contact information about the consumer. (d) A lender shall maintain an accurate and complete communication log of all telephone and written communications with a consumer initiated by the lender regarding any collection efforts, including date, time, and the nature of each communication. (e) For purposes of collecting a dishonored check, this section shall apply to any employee, agent, or third party assignee of a lender. (f) For purposes of this section, "communication" includes any contact with a consumer, initiated by a lender, in person, by telephone, or in writing, including via electronic mail, text message, or other electronic writing; provided that: (1) "Communication" includes the time the lender initiates contact with a consumer, regardless of whether the communication is received or accessed by the consumer; and (2) "Communication" does not include: (A) Verbal communication with the consumer while the consumer is physically present in the lender's place of business; (B) An unanswered telephone call in which no message, other than a caller identification, is left, unless the telephone call is in violation of subsection (c)(3); or (C) An initial letter to the consumer that includes disclosures under the federal Fair Debt Collection Practices Act. § -11 Authorized insufficient funds charge. (a) Regardless of the number of instances where a consumer's payment is rejected due to insufficient funds, a small dollar lender may contract for and collect one insufficient funds charge for each payment due on a small dollar loan, not to exceed $25. The lender shall not collect any other fees as a result of the insufficient funds of the consumer. (b) If the loan proceeds instrument delivered by the small dollar lender to the consumer is dishonored by the financial institution, the small dollar lender shall cover any fees and charges incurred by the consumer as a direct result of the dishonored loan proceeds instrument. § -12 Posting of license and loan charges. Any small dollar lender offering a small dollar loan shall conspicuously and continuously post at any place of business where small dollar loans are made, the license required pursuant to this chapter and a notice of the loan charges imposed for small dollar loans. § -13 Internet lending. (a) A small dollar lender may advertise and accept applications for small dollar loans by any lawful medium, including but not limited to the Internet, and may provide all required notices and disclosures via the Internet, and the consumer may provide a valid electronic signature on the disclosures and loan agreement, subject to subsection (b). (b) Small dollar lenders shall be prohibited from advertising or making small dollar loans via the Internet without first having obtained a license pursuant to part II of this chapter. (c) The unique identifier of any small dollar lender originating a small dollar loan, except a person who is exempt from licensure under this chapter, shall be clearly shown on all solicitations, including websites, and all other documents, as established by rule or order of the commissioner. § -14 Notice on assignment or sale of contract. (a) No licensee may pledge, negotiate, sell, or assign a current and performing small dollar loan, except to another licensee or to a bank, savings bank, trust company, savings and loan or building and loan association, or credit union organized under the laws of this State or the laws of the United States. (b) Prior to sale or assignment of a current and performing small dollar loan contract held by the small dollar lender as a result of a small dollar loan, the lender shall place a notice on the small dollar loan contract in at least twelve-point type that reads: "SMALL DOLLAR LOAN No licensee may pledge, negotiate, sell, or assign a small dollar loan, except to another licensee or to a bank, savings bank, trust company, savings and loan or building and loan association, or credit union organized under the laws of Hawaii or the laws of the United States." (c) This section shall not apply to: (1) The transfer of a small dollar loan to a company affiliated with the small dollar lender that securitizes the small dollar lender's loan receivables; and (2) The pledge or other granting of a security interest in the small dollar loan to a financial institution in connection with asset back financing or similar lending facility of the small dollar lender; provided that the small dollar lender shall not pledge, negotiate, sell, assign, or otherwise relinquish its servicing rights and requirements on the small dollar loan. § -15 Maintenance of books and records. (a) Every small dollar lender shall keep in a safe and secure place those books and records that directly relate to any small dollar loan made within this State, and other books and records as may be necessary for the commissioner to ensure full compliance with the laws of this State. (b) All books and records may be maintained as originals or photocopies, on microfilm or microfiche, on computer disks or tapes, or similar forms; provided that the books and records are readily accessible and may be easily examined. (c) All records, statements, and reports required or authorized by this chapter shall be made in writing in the English language. (d) Every lender shall preserve all of its records for a minimum of six years or for a greater or lesser period as the commissioner may prescribe by rule adopted pursuant to chapter 91. PArt II. LICENSING § -31 License required. No person, unless exempt under this chapter, shall act as a small dollar lender in this State unless licensed to do so by the commissioner. § -32 Exemptions. This chapter shall not apply to the following: (1) A financial institution; (2) A nondepository financial service loan company; (3) An "open end credit plan", as defined in the Truth in Lending Act, title 15 United States Code section 1602(j); or (4) A tax refund anticipation loan. § -33 License; application; issuance. (a) The commissioner shall require all licensees to register with NMLS. (b) Applicants for a license shall apply in a form as prescribed by NMLS or by the commissioner. The application shall contain, at a minimum, the following information: (1) The legal name, trade names, and business address of the applicant and, if the applicant is a partnership, association, limited liability company, limited liability partnership, or corporation, of every member, officer, principal, or director thereof; (2) The principal place of business; (3) The complete address of any other branch offices at which the applicant currently proposes to engage in making small dollar loans; and (4) Other data, financial statements, and pertinent information as the commissioner may require with respect to the applicant or, if an applicant is not an individual, each of the applicant's control persons, executive officers, directors, general partners, and managing members. (c) To fulfill the purposes of this chapter, the commissioner may enter into agreements or contracts with NMLS or other entities to use NMLS to collect and maintain records and process transaction fees or other fees related to licensees or other persons subject to this chapter. (d) For the purpose and to the extent necessary to participate in NMLS, the commissioner may waive or modify, in whole or in part, by rule or order, any or all of the requirements of this chapter and establish new requirements as reasonably necessary to participate in NMLS. (e) In connection with an application for a license under this chapter, the applicant, at a minimum, shall furnish to NMLS information or material concerning the applicant's identity, including: (1) Fingerprints of the applicant or, if an applicant is not an individual, each of the applicant's control persons, executive officers, directors, general partners, and managing members for submission to the Federal Bureau of Investigation and any governmental agency or entity authorized to receive the fingerprints for a state, national, and international criminal history background check, accompanied by the applicable fee charged by the entities conducting the criminal history background check; and (2) Personal history and experience of the applicant or, if an applicant is not an individual, each of the applicant's control persons, executive officers, directors, general partners, and managing members in a form prescribed by NMLS, including the submission of authorization for NMLS and the commissioner to obtain: (A) An independent credit report obtained from a consumer reporting agency described in section 603(p) of the Fair Credit Reporting Act, title 15 United States Code section 1681a(p); and (B) Information related to any administrative, civil, or criminal findings by any governmental jurisdiction; provided that the commissioner may use any information obtained pursuant to this subsection or through NMLS to determine an applicant's demonstrated financial responsibility, character, and general fitness for licensure. (f) The commissioner may use NMLS as an agent for requesting information from and distributing information to the United States Department of Justice or any governmental agency. (g) The commissioner may use NMLS as an agent for requesting and distributing information to and from any source directed by the commissioner. (h) An applicant for a license as a small dollar lender shall be registered with the business registration division of the department to do business in this State before a license pursuant to this chapter shall be granted. § -34 Issuance of license; grounds for denial. (a) The commissioner shall conduct an investigation of every applicant to determine the financial responsibility, character, and general fitness of the applicant. The commissioner shall issue the applicant a license to engage in the business of making small dollar loans if the commissioner determines that: (1) The applicant or, in the case of an applicant that is not an individual, each of the applicant's control persons, executive officers, directors, general partners, and managing members, has never had a small dollar lender license revoked in any jurisdiction; provided that a subsequent formal vacation of a revocation shall not be deemed a revocation; (2) The applicant or, in the case of an applicant that is not an individual, each of the applicant's control persons, executive officers, directors, general partners, and managing members, has not been convicted of, pled guilty or nolo contendere to, or been granted a deferred acceptance of a guilty plea under federal law or under chapter 853 to a felony in a domestic, foreign, or military court: (A) During the seven-year period preceding the date of the application for licensing; or (B) At any time preceding the date of application, if the felony involved an act of fraud, dishonesty, breach of trust, or money laundering; provided that any pardon of a conviction shall not be deemed a conviction for the purposes of this section; (3) The applicant or, in the case of an applicant that is not an individual, each of the applicant's control persons, executive officers, directors, general partners, and managing members, has demonstrated financial responsibility, character, and general fitness to command the confidence of the community and to warrant a determination that the applicant shall operate honestly, fairly, and efficiently, pursuant to this chapter. For the purposes of this paragraph, a person is not financially responsible when the person has shown a disregard in the management of the person's financial condition. A determination that a person has shown a disregard in the management of the person's financial condition may be based upon: (A) Current outstanding judgments, except judgments solely as a result of medical expenses; (B) Current outstanding tax liens or other government liens and filings, subject to applicable disclosure laws and administrative rules; (C) Foreclosures within the past three years; and (D) A pattern of seriously delinquent accounts within the past three years; (4) The applicant or, in the case of an applicant that is not an individual, each of the applicant's control persons, executive officers, directors, general partners, and managing members, has not been convicted of, pled guilty or nolo contendere to, or been granted a deferred acceptance of a guilty plea under federal law or chapter 853 to any misdemeanor involving an act of fraud, dishonesty, breach of trust, or money laundering; (5) The applicant has satisfied the licensing requirements of this chapter; and (6) The applicant has the bond required by section -35. (b) The applicant or, in the case of an applicant that is not an individual, each of the applicant's control persons, executive officers, directors, general partners, and managing members shall submit authorization to the commissioner for the commissioner to conduct background checks to determine or verify the information in subsection (a) in each state where the person has conducted the lending of small dollar loans. Authorization pursuant to this subsection shall include consent to provide additional fingerprints, if necessary, to law enforcement or regulatory bodies in other states. (c) A license shall not be issued to an applicant: (1) Whose license to conduct business under this chapter, or any similar statute in any other jurisdiction, has been suspended or revoked within five years of the filing of the present application; (2) Whose license to conduct business in the small dollar loan or payday industry has been revoked by an administrative order issued by the commissioner or the commissioner's designee, or the licensing authority of another state or jurisdiction, for the period specified in the administrative order; (3) Who has advertised directly and purposefully to Hawaii consumers or made internet loans in violation of this chapter; or (4) Who has failed to complete an application for licensure. (d) A license issued in accordance with this chapter shall remain in force and effect until surrendered, suspended, or revoked, or until the license expires as a result of nonpayment of the annual license renewal fee as required by this chapter. § -35 Fees; bond. (a) A small dollar lender shall pay the following fees to the division to obtain and maintain a valid license under this chapter: (1) Initial application fee of $900; (2) Processing fee of $35 for each control person; (3) Annual license renewal fee of $600; (4) Applicable fee charged by the entities conducting the criminal history background check of each of the applicant's control persons, executive officers, directors, general partners, and managing members for submission to the Federal Bureau of Investigation and any governmental agency or entity authorized to receive the fingerprints for a state, national, and international criminal history background check; and (5) Applicable fee charged by the entities conducting an independent credit report obtained from a consumer reporting agency described in section 603(p) of the Fair Credit Reporting Act, title 15 United States Code section 1681a(p). (b) Each branch office shall pay the following fees to the division to obtain and maintain a valid license under this chapter: (1) Nonrefundable initial application fee of $600; and (2) Annual license renewal fee of $450. (c) The applicant shall file and maintain a surety bond, approved by the commissioner, executed by the applicant as obligor and by a surety company authorized to operate as a surety in this State, whose liability as a surety does not exceed, in the aggregate, the penal sum of the bond. The penal sum of the bond shall be a minimum of $30,000 and a maximum of $250,000, based upon the annual dollar amount of loans originated. (d) The bond required by subsection (c) shall run to the State of Hawaii as obligee for the use and benefit of the State and of any person or persons who may have a cause of action against the licensee as obligor under this chapter. The bond shall be conditioned upon the following: (1) The licensee as obligor shall faithfully conform to and abide by this chapter and all the rules adopted under this chapter; and (2) The bond shall pay to the State and any person or persons having a cause of action against the licensee as obligor all moneys that may become due and owing to the State and those persons under and by virtue of this chapter. (e) Each small dollar lender shall pay a nonrefundable fee of $ to the division for each office that is relocated. § -36 Renewal of license; annual report. (a) On or before December 31 of each year, each licensee shall pay a renewal fee pursuant to section -35. (b) The annual renewal fee shall be accompanied by a report, in a form prescribed by the commissioner, that shall include: (1) A copy of the licensee's most recent audited annual financial statement, including balance sheets, statement of income or loss, statement of changes in shareholders' equity, and statement of cash flows or, if a licensee is a wholly owned subsidiary of another corporation, the consolidated audited annual financial statement of the parent corporation in lieu of the licensee's audited annual financial statement; (2) A report detailing the small dollar lender's activities in this State, including: (A) The number of small dollar loans made; (B) The number of small dollar loans the lender is servicing; (C) The type and characteristics of loans serviced in this State; (D) The number of small dollar serviced loans in default; and (E) Any other information that the commissioner may require; (3) Any material changes to any of the information submitted by the licensee on its original application that have not previously been reported to the commissioner on any other report required to be filed under this chapter; (4) A list of the principal place of business and branch locations, if any, within this State where business regulated by this chapter is being conducted by the licensee; (5) Disclosure of any pending or final suspension, revocation, or other enforcement action by any state or governmental authority; and (6) Any other information the commissioner may require. (c) A license may be renewed by continuing to meet the licensing requirements of sections -33, -34, and -35, filing a completed renewal statement on a form prescribed by NMLS or by the commissioner, paying a renewal fee, and meeting the requirements of this section. (d) A licensee that has not filed an annual report that has been deemed complete by the commissioner or paid its annual renewal fee by the renewal filing deadline, and has not been granted an extension of time to do so by the commissioner, shall have its license suspended on the renewal date. The licensee shall have thirty days after its license is suspended to file an annual report and pay the annual renewal fee, plus a late filing fee of $250 for each business day after suspension that the commissioner does not receive the annual report and the annual renewal fee. The commissioner, for good cause, may grant an extension of the renewal date or reduce or suspend the $250 per day late filing fee. § -37 Enforcement authorities; violations; penalties. (a) To ensure the effective supervision and enforcement of this chapter, the commissioner, pursuant to chapter 91, may take any disciplinary action as specified in subsection (b) against an applicant or licensee if the commissioner finds that: (1) The applicant or licensee has violated this chapter or any rule or order lawfully made pursuant to this chapter; (2) Facts or conditions exist that would clearly have justified the commissioner in denying an application for licensure, had these facts or conditions been known to exist at the time the application was made; (3) The applicant or licensee has failed to provide information required by the commissioner within a reasonable time, as specified by the commissioner; (4) The applicant or licensee has failed to provide or maintain proof of financial responsibility; (5) The applicant or licensee is insolvent; (6) The applicant or licensee has made, in any document or statement filed with the commissioner, a false representation of a material fact or has omitted to state a material fact; (7) The applicant, licensee, or, if an applicant or licensee is not an individual, each of the applicant's or licensee's control persons, executive officers, directors, general partners, and managing members have been convicted of or entered a plea of guilty or nolo contendere to a crime involving fraud or deceit, or to any similar crime under the jurisdiction of any federal court or court of another state; (8) The applicant or licensee has failed to make, maintain, or produce records that comply with section ‑15 or any rule adopted by the commissioner pursuant to chapter 91; (9) The applicant or licensee has been the subject of any disciplinary action by any state or federal agency that resulted in revocation of a license; (10) A final judgment has been entered against the applicant or licensee for violations of this chapter, any state or federal law concerning small dollar loans, deferred deposit loans, check cashing, payday loans, banking, mortgage loan originators, money transmitters, or any state or federal law prohibiting unfair or deceptive acts or practices; or (11) The applicant or licensee has failed, in a timely manner as specified by the commissioner, to take or provide proof of the corrective action required by the commissioner subsequent to an investigation or examination pursuant to section -43. (b) After a finding of one or more of the conditions under subsection (a), the commissioner may take any or all of the following actions: (1) Deny an application for licensure, including an application for a branch office license; (2) Revoke the license; (3) Suspend the license for a period of time; (4) Issue an order to the licensee to cease and desist from engaging in any act specified under subsection (a); (5) Order the licensee to make refunds to consumers of excess charges under this chapter; (6) Impose penalties of up to $1,000 for each violation; or (7) Bar a person from applying for or holding a license for a period of five years following revocation of the person's license. (c) The commissioner may issue a temporary cease and desist order if the commissioner makes a finding that the licensee, applicant, or person is engaging, has engaged, or is about to engage in an illegal, unauthorized, unsafe, or unsound practice in violation of this chapter. Whenever the commissioner denies a license application or takes disciplinary action pursuant to this subsection, the commissioner shall enter an order to that effect and notify the licensee, applicant, or person of the denial or disciplinary action. The notification required by this subsection shall be given by personal service or by mail to the last known address of the licensee or applicant as shown on the application, license, or as subsequently furnished in writing to the commissioner. (d) The revocation, suspension, expiration, or surrender of a license shall not affect the licensee's liability for acts previously committed or impair the commissioner's ability to issue a final agency order or impose discipline against the licensee. (e) No revocation, suspension, or surrender of a license shall impair or affect the obligation of any preexisting lawful contract between the licensee and any consumer. (f) The commissioner may reinstate a license, terminate a suspension, or grant a new license to a person whose license has been revoked or suspended if no fact or condition then exists that clearly would justify the commissioner in revoking, suspending, or refusing to grant a license. (g) The commissioner may impose an administrative fine on a licensee or person subject to this chapter if the commissioner finds on the record after notice and opportunity for hearing that the licensee or person subject to this chapter has violated or failed to comply with any requirement of this chapter or any rule prescribed by the commissioner under this chapter or order issued under the authority of this chapter. (h) Each violation or failure to comply with any directive or order of the commissioner shall be a separate and distinct violation. (i) Any violation of this chapter that is directed toward, targets, or injures an elder may be subject to an additional civil penalty not to exceed $10,000 for each violation in addition to any other fines or penalties assessed for the violation. § -38 Voluntary surrender of license. (a) A licensee may voluntarily cease business and surrender its license by giving written notice to the commissioner of its intent to surrender its license. Prior to the surrender date of a license, the licensee shall have either completed all pending small dollar loan transactions or assigned each pending small dollar loan transaction to another licensee or entity described in section -14. (b) Notice pursuant to this section shall be provided at least thirty days before the surrender of the license and shall include: (1) The date of surrender; (2) The name, address, telephone number, facsimile number, and electronic mail address of a contact individual with knowledge and authority sufficient to communicate with the commissioner regarding all matters relating to the licensee during the period that it was licensed pursuant to this chapter; (3) The reason or reasons for surrender; (4) Total dollar amount of the licensee's outstanding small dollar loans sold in Hawaii and the individual amounts of each outstanding small dollar loan, and the name, address, and contact telephone number of the licensee to whom each outstanding small dollar loan was assigned; (5) A list of the licensee's Hawaii authorized branch offices, if any, as of the date of surrender; (6) Confirmation that the licensee has notified each of its Hawaii authorized branch offices, if any, that the branch offices may no longer make small dollar loans on the licensee's behalf; and (7) Confirmation that the licensee has notified each of its small dollar loan consumers, if any, that the small dollar loan is being transferred and the name, address, telephone number, and any other contact information of the licensee or entity described in section -14 to whom the small dollar loan was assigned. (c) Voluntary surrender of a license shall be effective upon the date of surrender specified on the written notice to the commissioner as required by this section; provided that the licensee has met all the requirements of voluntary surrender and has returned the original license issued. § -39 Sale or transfer of license; change of control. (a) No small dollar lender license shall be transferred, except as provided in this section. (b) A person or group of persons requesting approval of a proposed change of control of a licensee shall submit to the commissioner an application requesting approval of a proposed change of control of the licensee, accompanied by a nonrefundable application fee of $500. (c) After review of a request for approval under subsection (b), the commissioner may require the licensee or person or group of persons requesting approval of a proposed change of control of the licensee, or both, to provide additional information concerning the persons who shall assume control of the licensee. The additional information shall be limited to similar information required of the licensee or persons in control of the licensee as part of its original license or renewal application under sections -33 and -36. The information shall include, for the five-year period prior to the date of the application for change of control of the licensee, a history of material litigation and criminal convictions of each person who, upon approval of the application for change of control, will be a principal of the licensee. Authorization shall also be given to conduct criminal history record checks of those persons, accompanied by the appropriate payment of the applicable fee for each record check. (d) The commissioner shall approve a request for change of control under subsection (b) if, after investigation, the commissioner determines that the person or group of persons requesting approval has the competence, experience, character, and general fitness to control the licensee or person in control of the licensee in a lawful and proper manner, and that the interests of the public will not be jeopardized by the change of control. (e) The following persons shall be exempt from the requirements of subsection (b), but the licensee regardless shall notify the commissioner when a change of control results in the following: (1) A person who acts as a proxy for the sole purpose of voting at a designated meeting of the security holders or holders of voting interests of a licensee or person in control of a licensee; (2) A person who acquires control of a licensee by devise or descent; (3) A person who acquires control as a personal representative, custodian, guardian, conservator, trustee, or as an officer appointed by a court of competent jurisdiction or by operation of law; or (4) A person whom the commissioner, by rule or order, exempts in the public interest. (f) Before filing a request for approval for a change of control, a person may request, in writing, a determination from the commissioner as to whether the person would be considered a person in control of a licensee upon consummation of a proposed transaction. If the commissioner determines that the person would not be a person in control of a licensee, the commissioner shall enter an order to that effect and the proposed person and transaction shall not be subject to subsections (b) through (d). (g) Subsection (b) shall not apply to public offerings of securities. § -40 Authorized places of business; principal office; branch offices; relocation; closure. (a) Every small dollar lender licensed under this chapter shall have and maintain a principal place of business in the State, regardless of whether the small dollar lender maintains its principal office outside of the State. (b) If a small dollar lender has more than one place of business, each additional place of business in the State shall be licensed as a branch office with the commissioner. No business shall be conducted at a branch office until the branch office has been licensed by the commissioner. (c) A small dollar lender shall not maintain any branch offices in the State in addition to its principal place of business without the prior written approval of the commissioner. An application to establish a branch office shall be submitted through NMLS with a nonrefundable application fee as required by section -35. (d) A small dollar lender shall not relocate any office in this State without the prior written approval of the commissioner. An application to relocate an office shall be submitted to the commissioner at least thirty days prior to relocating and shall set forth the reasons for the relocation, the street address of the proposed relocated office, and other information that may be required by the commissioner. An application to relocate an office pursuant to this subsection shall be submitted with a nonrefundable fee as required by section -35. (e) A small dollar lender shall give the commissioner notice of its intent to close a branch office at least thirty days prior to the closing. The notice shall: (1) State the intended date of closing; and (2) Specify the reasons for the closing. (f) The principal place of business and each branch office of the small dollar lender shall be identified in NMLS to consumers as a location at which the licensee holds itself out as a small dollar lender. (g) A license issued under this chapter shall be prominently displayed in the principal place of business and each branch office. § -41 Payment of fees. All fees collected pursuant to section -35, administrative fines, and other charges collected pursuant to this chapter shall be deposited into the compliance resolution fund established pursuant to section 26‑9(o) and shall be payable through NMLS, to the extent allowed by NMLS. Fees not eligible for payment through NMLS shall be deposited into a separate account within the compliance resolution fund for use by the division. § -42 Powers of commissioner. (a) The commissioner may adopt rules pursuant to chapter 91 as the commissioner deems necessary for the administration of this chapter. (b) In addition to any other powers provided by law, the commissioner shall have the authority to: (1) Issue declaratory rulings or informal nonbinding interpretations; (2) Investigate and conduct hearings regarding any violation of this chapter or any rule or order of, or agreement with, the commissioner; (3) Create fact-finding committees that may make recommendations to the commissioner for the commissioner's deliberations; (4) Require an applicant or any of its control persons, executive officers, directors, general partners, and managing members to disclose their relevant criminal history and request a criminal history record check in accordance with chapter 846; (5) Contract with or employ qualified persons, including accountants, attorneys, investigators, examiners, auditors, or other professionals who may be exempt from chapter 76 and who shall assist the commissioner in exercising the commissioner's powers and duties; (6) Process and investigate complaints, subpoena witnesses and documents, administer oaths, and receive affidavits and oral testimony, including telephonic communications, and do any and all things necessary or incidental to the exercise of the commissioner's power and duties, including the authority to conduct contested case proceedings under chapter 91; (7) Require a licensee to comply with any rule, guidance, guideline, statement, supervisory policy or any similar proclamation issued or adopted by the Federal Deposit Insurance Corporation to the same extent and in the same manner as a bank chartered by the State or, in the alternative, any policy position of the Conference of State Bank Supervisors; (8) Enter into agreements or relationships with other government officials or regulatory associations in order to improve efficiencies and reduce regulatory burden by sharing resources, standardized or uniform methods or procedures, and documents, records, information, or evidence obtained under this chapter; (9) Use, hire, contract, or employ public or privately available analytical systems, methods, or software to investigate or examine a licensee or person subject to this chapter; (10) Accept and rely on investigation or examination reports made by other government officials, within or without this State; and (11) Accept audit reports made by an independent certified public accountant for the licensee or person subject to this chapter in the course of that part of the examination covering the same general subject matter as the audit and may incorporate the audit report in the report of the examination, report of investigation, or other writing of the commissioner. § -43 Investigation and examination authority. (a) In addition to the authority granted under section -42(b), the commissioner shall have the authority to conduct investigations and examinations in accordance with this section. The commissioner may access, receive, and use any books, accounts, records, files, documents, information, or evidence that the commissioner deems relevant to the investigation or examination, regardless of the location, possession, control, or custody of the documents, information, or evidence. (b) For the purposes of investigating violations or complaints arising under this chapter, or for the purposes of examination, the commissioner may review, investigate, or examine any licensee or person subject to this chapter as often as necessary to carry out the purposes of this chapter. The commissioner may direct, subpoena, or order the attendance of, and examine under oath, all persons whose testimony may be required about loans or the business or subject matter of any investigation or examination and may direct, subpoena, or order the person to produce books, accounts, records, files, and any other documents the commissioner deems relevant to the inquiry. (c) Each licensee or person subject to this chapter shall provide to the commissioner, upon request, the books and records relating to the operations of the licensee or person subject to this chapter. The commissioner shall have access to the books and records and shall be permitted to interview the control persons, executive officers, directors, general partners, managing members, principals, managers, employees, independent contractors, agents, and consumers of the licensee or person subject to this chapter concerning their business. (d) Each licensee or person subject to this chapter shall make or compile reports or prepare other information, as directed by the commissioner, to carry out the purposes of this section, including: (1) Accounting compilations; (2) Information lists and data concerning loan transactions in a format prescribed by the commissioner; or (3) Other information that the commissioner deems necessary. (e) In conducting any investigation or examination authorized by this chapter, the commissioner may control access to any documents and records of the licensee or person under investigation or examination. The commissioner may take possession of the documents and records or place a person in exclusive charge of the documents and records. During the period of control, no person shall remove or attempt to remove any of the documents and records except pursuant to a court order or with the consent of the commissioner. Unless the commissioner has reasonable grounds to believe the documents or records of the licensee or person under investigation or examination have been, or are at risk of being, altered or destroyed for the purposes of concealing a violation of this chapter, the licensee or owner of the documents and records shall have access to the documents or records as necessary to conduct its ordinary business affairs. (f) The authority of this section shall remain in effect, whether a licensee or person subject to this chapter acts or claims to act under any licensing or registration law of this State, or claims to act without such authority. (g) No licensee or person subject to investigation or examination under this section may knowingly withhold, abstract, remove, mutilate, destroy, or secrete any books, records, computer records, or other information. (h) The commissioner may charge an investigation or examination fee, payable to the commissioner, based upon the cost per hour per examiner for all licensees and persons subject to this chapter investigated or examined by the commissioner or the commissioner's staff. The hourly fee shall be $60 or an amount as the commissioner shall establish by rule pursuant to chapter 91. In addition to the investigation or examination fee, the commissioner may charge any person who is investigated or examined by the commissioner or the commissioner's staff pursuant to this section additional amounts for travel, per diem, mileage, and other reasonable expenses incurred in connection with the investigation or examination, payable to the commissioner. (i) Any person having reason to believe that this chapter or the rules adopted under this chapter have been violated, or that a license issued under this chapter should be suspended or revoked, may file a written complaint with the commissioner, setting forth the details of the alleged violation or grounds for suspension or revocation. § -44 Confidentiality. (a) Except as otherwise provided in title 12 United States Code section 5111, the requirements under any federal or state law regarding the privacy or confidentiality of any information or material provided to NMLS, and any privilege arising under federal or state law, including the rules of any federal or state court, with respect to the information or material shall continue to apply to the information or material after the information or material has been disclosed to NMLS. The information and material may be shared with all state and federal regulatory officials with oversight authority over transactions subject to this chapter, without the loss of privilege or the loss of confidentiality protections provided by federal or state law. (b) For the purposes of this section, the commissioner shall be authorized to enter into agreements or sharing arrangements with other governmental agencies, the Conference of State Bank Supervisors, or other associations representing governmental agencies as established by rule or order of the commissioner. (c) Information or material that is subject to a privilege or confidentiality under subsection (a) shall not be subject to: (1) Disclosure under any federal or state law governing the disclosure to the public of information held by an officer or an agency of the federal government or a state; or (2) Subpoena or discovery, or admission into evidence, in any private civil action or administrative process, unless any privilege is determined by NMLS to be applicable to the information or material; provided that the person to whom the information or material pertains waives, in whole or in part, in the discretion of the person, that privilege. (d) Notwithstanding chapter 92F, the examination process and related information and documents, including the reports of examination, shall be confidential and shall not be subject to discovery or disclosure in civil or criminal lawsuits. (e) In the event of a conflict between this section and any other section of law relating to the disclosure of privileged or confidential information or material, this section shall control. (f) This section shall not apply to information or material relating to the employment history of, and publicly adjudicated disciplinary and enforcement actions against, any persons that are included in NMLS for access by the public. § -45 Prohibited practices. (a) It shall be a violation of this chapter for a licensee, its control persons, executive officers, directors, general partners, managing members, employees, or independent contractors, or any other person subject to this chapter to: (1) Engage in any act that limits or restricts the application of this chapter, including making a small dollar loan disguised as a leaseback transaction or a personal property, personal sales, or automobile title loan, or by disguising loan proceeds as cash rebates for the pretextual installment sale of goods and services; (2) Make a secured small dollar loan; (3) Use a consumer's account number to prepare, issue, or create a check on behalf of the consumer; (4) Charge, collect, or receive, directly or indirectly, charges for negotiating forms of loan proceeds other than cash, charges for brokering or obtaining loans, prepayment fees, or any fees, interest, or charges in connection with a small dollar loan except those explicitly authorized in this chapter; (5) Fail to make disclosures as required by this chapter and any other applicable state or federal law, including rules or regulations adopted pursuant to state or federal law; (6) Directly or indirectly employ any scheme, device, or artifice to defraud or mislead any consumer, any lender, or any person; (7) Directly or indirectly engage in unfair or deceptive acts, practices, or advertising in connection with a small dollar loan toward any person; (8) Directly or indirectly obtain property by fraud or misrepresentation; (9) Make a small dollar loan to any person physically located in the State through the use of the Internet, facsimile, telephone, kiosk, or other means without first obtaining a license under this chapter; (10) Make, in any manner, any false or deceptive statement or representation, including with regard to the rates, fees, or other financing terms or conditions for a small dollar loan, or engage in bait and switch advertising; (11) Make any false statement or knowingly and wilfully make any omission of material fact in connection with any reports filed with the division by a licensee or in connection with any investigation conducted by the division; (12) Advertise any rate of interest without conspicuously disclosing the annual percentage rate implied by that rate of interest or otherwise fail to comply with any requirement of the Truth in Lending Act, or any other applicable state or federal laws or regulations; (13) Make small dollar loans from any unlicensed location; (14) Draft funds from any depository financial institution without written approval of the consumer; provided that nothing in this paragraph shall prohibit the conversion of a negotiable instrument into an electronic form for processing through the Automated Clearing House or similar system; (15) Attempt to collect from a consumer's account after two consecutive attempts have failed, unless the licensee obtains new written authorization from the consumer to transfer or withdraw funds from the account; (16) Make a loan to a consumer that includes a demand feature that was not clearly disclosed in the written agreement pursuant to section -3 or collect or demand repayment of any outstanding balance or unpaid interest or fees except as provided in section -3; (17) Fail to comply with all applicable state and federal laws relating to the activities governed by this chapter; or (18) Fail to pay any fee, assessment, or moneys due to the department. (b) In addition to any other penalties provided for under this chapter, any small dollar loan transaction in violation of subsection (a) shall be void and unenforceable." SECTION 3. Section 478-4, Hawaii Revised Statutes, is amended by amending subsection (d) to read as follows: "(d) The rate limitations contained in subsections (a) and (b) of this section and section 478-11.5 shall not apply to any [credit]: (1) Credit transaction authorized by, and entered into in accordance with the provisions of, articles 9 and 10 of chapter 412 or chapter 476[.]; or (2) Small dollar loan transaction authorized by, and entered into in accordance with, chapter ." SECTION 4. Section 478-5, Hawaii Revised Statutes, is amended to read as follows: "§478-5 Usury not recoverable. If a greater rate of interest than that permitted by law is contracted for with respect to any consumer credit transaction, any home business loan or any credit card agreement, the contract shall not, by reason thereof, be void. But if in any action on the contract proof is made that a greater rate of interest than that permitted by law has been directly or indirectly contracted for, the creditor shall only recover the principal and the debtor shall recover costs. If interest has been paid, judgment shall be for the principal less the amount of interest paid. This section shall not be held to apply[, to loans] to: (1) Loans made by financial services loan companies and credit unions at the rates authorized under and pursuant to articles 9 and 10 of chapter 412[.]; (2) Any small dollar loan regulated under chapter ; or (3) Fees authorized under and pursuant to chapter 480F." SECTION 5. Section 478-6, Hawaii Revised Statutes, is amended to read as follows: "§478-6 Usury; penalty. Any person who directly or indirectly receives any interest or finance charge at a rate greater than that permitted by law or who, by any method or device whatsoever, receives or arranges for the receipt of interest or finance charge at a greater rate than that permitted by law on any credit transaction shall be guilty of usury and shall be fined not more than $250, unless a greater amount is allowed by law, or imprisoned not more than one year, or both." SECTION 6. Section 846-2.7, Hawaii Revised Statutes, is amended by amending subsection (b) to read as follows: "(b) Criminal history record checks may be conducted by: (1) The department of health or its designee on operators of adult foster homes for individuals with developmental disabilities or developmental disabilities domiciliary homes and their employees, as provided by section 321-15.2; (2) The department of health or its designee on prospective employees, persons seeking to serve as providers, or subcontractors in positions that place them in direct contact with clients when providing non-witnessed direct mental health or health care services as provided by section 321-171.5; (3) The department of health or its designee on all applicants for licensure or certification for, operators for, prospective employees, adult volunteers, and all adults, except adults in care, at healthcare facilities as defined in section 321-15.2; (4) The department of education on employees, prospective employees, and teacher trainees in any public school in positions that necessitate close proximity to children as provided by section 302A-601.5; (5) The counties on employees and prospective employees who may be in positions that place them in close proximity to children in recreation or child care programs and services; (6) The county liquor commissions on applicants for liquor licenses as provided by section 281-53.5; (7) The county liquor commissions on employees and prospective employees involved in liquor administration, law enforcement, and liquor control investigations; (8) The department of human services on operators and employees of child caring institutions, child placing organizations, and foster boarding homes as provided by section 346-17; (9) The department of human services on prospective adoptive parents as established under section 346‑19.7; (10) The department of human services or its designee on applicants to operate child care facilities, household members of the applicant, prospective employees of the applicant, and new employees and household members of the provider after registration or licensure as provided by section 346-154, and persons subject to section 346-152.5; (11) The department of human services on persons exempt pursuant to section 346-152 to be eligible to provide child care and receive child care subsidies as provided by section 346-152.5; (12) The department of health on operators and employees of home and community-based case management agencies and operators and other adults, except for adults in care, residing in community care foster family homes as provided by section 321-15.2; (13) The department of human services on staff members of the Hawaii youth correctional facility as provided by section 352-5.5; (14) The department of human services on employees, prospective employees, and volunteers of contracted providers and subcontractors in positions that place them in close proximity to youth when providing services on behalf of the office or the Hawaii youth correctional facility as provided by section 352D-4.3; (15) The judiciary on employees and applicants at detention and shelter facilities as provided by section 571-34; (16) The department of public safety on employees and prospective employees who are directly involved with the treatment and care of persons committed to a correctional facility or who possess police powers including the power of arrest as provided by section 353C-5; (17) The board of private detectives and guards on applicants for private detective or private guard licensure as provided by section 463-9; (18) Private schools and designated organizations on employees and prospective employees who may be in positions that necessitate close proximity to children; provided that private schools and designated organizations receive only indications of the states from which the national criminal history record information was provided pursuant to section 302C-1; (19) The public library system on employees and prospective employees whose positions place them in close proximity to children as provided by section 302A‑601.5; (20) The State or any of its branches, political subdivisions, or agencies on applicants and employees holding a position that has the same type of contact with children, vulnerable adults, or persons committed to a correctional facility as other public employees who hold positions that are authorized by law to require criminal history record checks as a condition of employment as provided by section 78-2.7; (21) The department of health on licensed adult day care center operators, employees, new employees, subcontracted service providers and their employees, and adult volunteers as provided by section 321-15.2; (22) The department of human services on purchase of service contracted and subcontracted service providers and their employees serving clients of the adult protective and community services branch, as provided by section 346-97; (23) The department of human services on foster grandparent program, senior companion program, and respite companion program participants as provided by section 346-97; (24) The department of human services on contracted and subcontracted service providers and their current and prospective employees that provide home and community-based services under section 1915(c) of the Social Security Act, title 42 United States Code section 1396n(c), or under any other applicable section or sections of the Social Security Act for the purposes of providing home and community-based services, as provided by section 346-97; (25) The department of commerce and consumer affairs on proposed directors and executive officers of a bank, savings bank, savings and loan association, trust company, and depository financial services loan company as provided by section 412:3-201; (26) The department of commerce and consumer affairs on proposed directors and executive officers of a nondepository financial services loan company as provided by section 412:3-301; (27) The department of commerce and consumer affairs on the original chartering applicants and proposed executive officers of a credit union as provided by section 412:10-103; (28) The department of commerce and consumer affairs on: (A) Each principal of every non-corporate applicant for a money transmitter license; (B) Each person who upon approval of an application by a corporate applicant for a money transmitter license will be a principal of the licensee; and (C) Each person who upon approval of an application requesting approval of a proposed change in control of licensee will be a principal of the licensee, as provided by sections 489D-9 and 489D‑15; (29) The department of commerce and consumer affairs on applicants for licensure and persons licensed under title 24; (30) The Hawaii health systems corporation on: (A) Employees; (B) Applicants seeking employment; (C) Current or prospective members of the corporation board or regional system board; or (D) Current or prospective volunteers, providers, or contractors, in any of the corporation's health facilities as provided by section 323F-5.5; (31) The department of commerce and consumer affairs on: (A) An applicant for a mortgage loan originator license, or license renewal; and (B) Each control person, executive officer, director, general partner, and managing member of an applicant for a mortgage loan originator company license or license renewal, as provided by chapter 454F; (32) The state public charter school commission or public charter schools on employees, teacher trainees, prospective employees, and prospective teacher trainees in any public charter school for any position that places them in close proximity to children, as provided in section 302D-33; (33) The counties on prospective employees who work with children, vulnerable adults, or senior citizens in community-based programs; (34) The counties on prospective employees for fire department positions which involve contact with children or vulnerable adults; (35) The counties on prospective employees for emergency medical services positions which involve contact with children or vulnerable adults; (36) The counties on prospective employees for emergency management positions and community volunteers whose responsibilities involve planning and executing homeland security measures including viewing, handling, and engaging in law enforcement or classified meetings and assisting vulnerable citizens during emergencies or crises; (37) The State and counties on employees, prospective employees, volunteers, and contractors whose position responsibilities require unescorted access to secured areas and equipment related to a traffic management center; (38) The State and counties on employees and prospective employees whose positions involve the handling or use of firearms for other than law enforcement purposes; (39) The State and counties on current and prospective systems analysts and others involved in an agency's information technology operation whose position responsibilities provide them with access to proprietary, confidential, or sensitive information; (40) The department of commerce and consumer affairs on: (A) Applicants for real estate appraiser licensure or certification as provided by chapter 466K; (B) Each person who owns more than ten per cent of an appraisal management company who is applying for registration as an appraisal management company, as provided by section 466L-7; and (C) Each of the controlling persons of an applicant for registration as an appraisal management company, as provided by section 466L-7; (41) The department of health or its designee on all license applicants, licensees, employees, contractors, and prospective employees of medical cannabis dispensaries, and individuals permitted to enter and remain in medical cannabis dispensary facilities as provided under sections 329D-15(a)(4) and 329D‑16(a)(3); (42) The department of commerce and consumer affairs on applicants for nurse licensure or license renewal, reactivation, or restoration as provided by sections 457-7, 457-8, 457-8.5, and 457-9; (43) The county police departments on applicants for permits to acquire firearms pursuant to section 134-2 and on individuals registering their firearms pursuant to section 134-3; (44) The department of commerce and consumer affairs on: (A) Each of the controlling persons of the applicant for licensure as an escrow depository, and each of the officers, directors, and principals who will be in charge of the escrow depository's activities upon licensure; and (B) Each of the controlling persons of an applicant for proposed change in control of an escrow depository licensee, and each of the officers, directors, and principals who will be in charge of the licensee's activities upon approval of such application, as provided by chapter 449; (45) The department of taxation on current or prospective employees or contractors who have access to federal tax information in order to comply with requirements of federal law, regulation, or procedure, as provided by section 231-1.6; (46) The department of labor and industrial relations on current or prospective employees or contractors who have access to federal tax information in order to comply with requirements of federal law, regulation, or procedure, as provided by section 383-110; (47) The department of human services on current or prospective employees or contractors who have access to federal tax information in order to comply with requirements of federal law, regulation, or procedure, as provided by section 346-2.5; (48) The child support enforcement agency on current or prospective employees, or contractors who have access to federal tax information in order to comply with federal law, regulation, or procedure, as provided by section 576D-11.5; [and] (49) The department of commerce and consumer affairs on each control person, executive officer, director, general partner, and managing member of a small dollar loan licensee, or an applicant for a small dollar loan license as provided by chapter ; and [(49)] (50) Any other organization, entity, or the State, its branches, political subdivisions, or agencies as may be authorized by state law." SECTION 7. There is appropriated out of the general revenues of the State of Hawaii the sum of $ or so much thereof as may be necessary for fiscal year 2021-2022 and the same sum or so much thereof as may be necessary for fiscal year 2022-2023 to establish and hire two full-time equivalent (2.0 FTE) permanent examiners, without regard to chapter 76, Hawaii Revised Statutes, to carry out the purposes of the small dollar installment loan program established by section 2 of this Act; provided that the positions may be added to the position count for the division of financial institutions of the department of commerce and consumer affairs. The sums appropriated shall be expended by the department of commerce and consumer affairs for the purposes of this part. PART III SECTION 8. Chapter 480F, Hawaii Revised Statutes, is amended by adding six new sections to be appropriately designated and to read as follows: "§480F- Registration required. (a) No check casher shall conduct business in the State, including deferred deposit transactions, without first registering with the department under this chapter. (b) The director shall prescribe the form of the application for registration. Each application shall be accompanied by the appropriate fee as prescribed by the director by rules adopted pursuant to chapter 91. (c) Check casher registration shall be updated annually and shall include the following: (1) The address of the principal office of the check casher; (2) The name and address of the check casher's agent for service of process in the State; and (3) Payment of the appropriate registration fees, as established by the director under rules adopted pursuant to chapter 91. §480F- Voluntary payment plans. (a) At the time of origination of a third consecutive deferred deposit transaction made to a customer by a check casher, and at the time of origination of any subsequent consecutive deferred deposit transactions, the check casher shall offer the customer, in writing, the option to participate in a voluntary payment plan. Should the customer be in financial hardship, a voluntary payment plan may be requested by the customer and arranged by the customer and the check casher at any time. (b) The voluntary payment plan shall be structured to pay the existing debt, both the principal and the fee, in at least four equal payments that coincide with the customer's periodic pay dates or the date the customer is scheduled to receive benefits, unless the customer requests different payment due dates. The payments made pursuant to the voluntary payment plan shall be applied directly to the existing debt, and the lender shall not charge the customer any additional fee other than an administration fee not to exceed $30 for participation in the voluntary payment plan. (c) The check casher shall provide a written copy of the voluntary payment plan agreement to the customer, or an electric copy if the transaction is being conducted over the Internet. The check casher shall be prohibited from engaging in collection activities while the customer continues to make payments in accordance with the payment plan. The check casher shall be prohibited from making any additional deferred deposit transactions to the customer prior to the completion of the payments under the voluntary payment plan. (d) The check casher may require the customer to provide a post-dated check or electronic authorization for funds transferred for each payment under the voluntary payment plan. If any check or electronic authorization accepted by the check casher as payment for a voluntary payment plan is dishonored, the check casher shall charge the customer a fee for the dishonored instrument not to exceed $20. (e) If the customer fails to make payments in accordance with a voluntary payment plan, the check casher is entitled to take action as otherwise allowed under this chapter to collect the remaining funds due and may charge the customer a one-time default fee of $30. §480F- Single deferred deposit transaction limitation. A check casher shall take reasonable measures to ensure that no customer has more than one deferred deposit transaction outstanding at a time from all sources. A check casher that receives written confirmation from each customer that the customer does not have any outstanding deferred deposit transactions as of the date the customer enters into a deferred deposit transaction with the check casher shall be deemed to have met the requirements of this section. §480F- Fees; relation to usury. Any fee charged in compliance with this chapter shall be exempt from chapter 478. §480F- Records and reports. Every check casher shall keep records and make reports with respect to the operation of business as provided in rules adopted by the director pursuant to chapter 91. §480F- Rules. The director shall adopt rules necessary to implement this chapter pursuant to chapter 91." SECTION 9. Section 480F-1, Hawaii Revised Statutes, is amended by adding three new definitions to be appropriately inserted and to read as follows: ""Department" means the department of commerce and consumer affairs. "Director" means the director of commerce and consumer affairs. "Financial hardship" means any hardship from loss of income, reduced work hours, increased living costs, or other hardships outside of the control of the customer at the discretion of the check casher and evidenced with documentation." SECTION 10. Section 480F-2, Hawaii Revised Statutes, is amended to read as follows: "[[]§480F-2[]] Posting and notice of fees charged. Any person who cashes one or more checks for a fee shall: (1) Post in a conspicuous place in every location at which the person does business a notice that sets forth[:] in no smaller than thirty-eight point type: (A) The fees charged for cashing a check, for selling or issuing a money order, and for the initial issuance of any membership or identification cards; and (B) That consumer complaints about the check cashing business may be filed with the department [of commerce and consumer affairs], and includes and identifies the telephone number and address of the consumer information service of the department [of commerce and consumer affairs]; (2) Provide written notice to each customer [of the fees charged for cashing checks] in no smaller than twelve-point type that is separate from and in addition to any posted notice[;] the following information: (A) The fees charged for cashing checks; and (B) That consumer complaints about the check cashing business may be filed with the department, including and identifying the telephone number and address of the consumer information service of the department; (3) Obtain a written acknowledgment from the customer that written notice [of the fees charged for cashing checks] as required by paragraph (2) was provided[;] to the customer; and (4) Provide each customer a receipt documenting any and all fees charged." SECTION 11. Section 480F-3, Hawaii Revised Statutes, is amended to read as follows: "[[]§480F-3[]] Authorized fees. Except as provided in [section 480F-4,] this chapter for check cashers that enter into deferred deposit transactions, no check casher shall charge fees in excess of the following amounts: (1) Five per cent of the face amount of the check or $5, whichever is greater; (2) Three per cent of the face amount of the check or $5, whichever is greater, if the check is the payment of any kind of state public assistance or federal social security benefit payable to the bearer of the check; (3) Ten per cent of the face amount of a personal check or money order, or $5, whichever is greater; or (4) No more than $10 to set up an initial account and issue an optional membership or identification card, and no more than $5 for a replacement optional identification card. The fees allowed in this section shall not be assessed in any transaction or agreement in which the check casher defers deposit of the check." SECTION 12. Section 480F-4, Hawaii Revised Statutes, is amended to read as follows: "§480F-4 Deferred deposits, when allowed. (a) No check casher may defer the deposit of a check except as provided in this section. (b) In addition to the notice required by section 480F‑2, a check casher that defers the deposit of any checks shall post in a conspicuous place in every location at which the check casher does business a notice that sets forth in no smaller than thirty-eight point type: (1) The total amount of any fees charged for the deferred deposit, expressed both in United States currency and as an annual percentage rate; (2) That customers have a right to rescind a deferred deposit transaction within twenty-four hours of the transaction; (3) That deferred deposit transactions are not suitable for long-term borrowing; (4) That a customer may have no more than one outstanding deferred deposit transaction from all sources; (5) Information on available financial education services, including contact information for an approved budget and credit counselor or an approved housing counselor; and (6) A copy of the registration to do business as a check casher as required by this chapter. [(b)] (c) Each deferred deposit shall be made pursuant to a written agreement that has been signed by the customer and the check casher or an authorized representative of the check casher. The written agreement shall contain a statement of the following: (1) The total amount of any fees charged for the deferred deposit, expressed both in United States currency and as an annual percentage rate[.]; and (2) Notices stating that: (A) The customer has a right to rescind a deferred deposit transaction within twenty-four hours of the transaction; (B) The customer may have no more than one outstanding deferred deposit transaction from all sources; (C) Deferred deposit transactions are not suitable for long-term borrowing; and (D) The customer may enter into a voluntary payment plan if the customer: (i) Is experiencing financial hardship; or (ii) Has entered into three or more consecutive transactions with the same check casher; and (3) A declaration that financial education services are available and include contact information for an approved budget and credit counselor or an approved housing counselor. The written agreement shall authorize the check casher to defer deposit of the personal check until a specific date not later than thirty-two days from the date the written agreement was signed. The written agreement shall not permit the check casher to accept collateral. [(c)] (d) The face amount of the check shall not exceed $600 or twenty five per cent of the customer's gross monthly income, whichever is less, and the deposit of a personal check written by a customer pursuant to a deferred deposit transaction may be deferred for no more than thirty-two days. A check casher may charge a fee for deferred deposit of a personal check in an amount not to exceed fifteen per cent of the face amount of the check. Any fees charged for deferred deposit of a personal check in compliance with this section shall be exempt from chapter 478. [(d)] (e) A check casher shall not enter into an agreement for deferred deposit with a customer during the period of time that an earlier agreement for a deferred deposit for the same customer is in effect. A deferred deposit transaction shall not be repaid, refinanced, or consolidated by or with the proceeds of another deferred deposit transaction. [(e)] (f) A check casher who enters into a deferred deposit agreement and accepts a check passed on insufficient funds, or any assignee of that check casher, shall not be entitled to recover damages in any action brought pursuant to or governed by chapter 490. No additional interest shall be collected except the ten per cent allowed by law on uncollected judgments. Instead, the check casher may charge and recover a fee for the return of a dishonored check in an amount not greater than $20. [(f)] (g) No amount in excess of the amounts authorized by this section and no collateral products such as insurance shall be directly or indirectly charged by a check casher pursuant or incident to a deferred deposit agreement. (h) For purposes of this section, "approved budget and credit counselor" and "approved housing counselor" shall have the same meaning as those terms are defined in section 667-1." SECTION 13. Section 480F-5, Hawaii Revised Statutes, is amended to read as follows: "[[]§480F-5[]] Exemptions. This chapter shall not apply to[: (1) Any person who is principally engaged in the bona fide retail sale of goods or services, and who, either as incident to or independent of the retail sale or service, from time to time cashes items for a fee or other consideration, where not more than $2, or two per cent of the amount of the check, whichever is greater, is charged for the service; or (2) Any] any person authorized to engage in business as a bank, trust company, savings bank, savings and loan association, financial services loan company, or credit union under the laws of the United States, any state or territory of the United States, or the District of Columbia." SECTION 14. Section 480F-6, Hawaii Revised Statutes, is amended to read as follows: "§480F-6 Penalties. (a) Any person who violates this chapter shall be deemed to have engaged in an unfair or deceptive act or practice in the conduct of any trade or commerce within the meaning of section 480-2(a). Aggrieved consumers may seek those remedies set forth in section 480-13(b). (b) Any person who is not a consumer and is injured by a wilful violation of this chapter may bring an action for the recovery of damages, a proceeding to restrain and enjoin those violations, or both. If judgment is for the plaintiff, the plaintiff shall be awarded a sum not less than $1,000 or threefold damages, whichever sum is greater, and reasonable attorneys' fees together with the costs of suit. (c) A wilful violation of this chapter shall be punishable by a fine of up to $500 and up to thirty days imprisonment. [(d) A customer who enters into a written deferred deposit agreement and offers a personal check to a check casher pursuant to that agreement shall not be subject to any criminal penalty for failure to comply with the terms of that agreement unless the check is dishonored because the customer closed the account or stopped payment on the check.]" SECTION 15. (a) The division of financial institutions of the department of commerce and consumer affairs shall conduct an analysis of the regulation of payday lenders and deferred deposit agreements and its impact on consumer protection in the State as part of its implementation of the purposes of this Act. (b) In conducting the analysis, the division of financial institutions of the department of commerce and consumer affairs shall examine the following: (1) The increasing impact of out-of-state internet lenders who operate in the State; (2) Data regarding consumer complaints; (3) The impact of chapter 480F, Hawaii Revised Statutes, on consumers within the State over the past fifteen years; and (4) Any further measures necessary for increased consumer protection in the State. (c) The division of financial institutions of the department of commerce and consumer affairs shall submit a report of findings and recommendations, including any proposed legislation, to the legislature no later than twenty days prior to the convening of the regular session of 2023. PART IV SECTION 16. This Act does not affect rights and duties that matured, penalties that were incurred, and proceedings that were begun before its effective date. SECTION 17. Statutory material to be repealed is bracketed and stricken. New statutory material is underscored. SECTION 18. This Act shall take effect on July 1, 2022; provided that the licensing requirements for small dollar lenders established by section 2 of this Act shall take effect on January 1, 2023. INTRODUCED BY: _____________________________
4848
4949 PART I
5050
5151 SECTION 1. The legislature finds that a 2019 survey of household financial health in Hawaii identified that sixty-nine per cent of households are experiencing moderate to severe financial stress. One in five households had total spending that exceeded their income. Alternative financial service products (AFS), which includes money orders, check cashing, payday loans and pawn shop or auto title loans services were used by twenty-one per cent of households at least once during the year, and this survey also found that five per cent of households are unbanked, meaning that they do not have a checking or savings account, and an additional nineteen per cent are underbanked, meaning they have at least one of these accounts but also rely on an AFS product. While the specific reasons for utilizing AFS products is unclear, it does suggest that there is demand for financial services that may offer quick access and convenience, but at higher costs than traditional banking services that are generally unavailable to underbanked individuals.
5252
5353 The legislature further finds that a form of AFS known as deferred deposit agreements, commonly referred to as payday loans, are small, short term, unsecured loans that borrowers commit to repay from their next paycheck or a regular income payment. A study conducted by The Pew Charitable Trusts found that the majority of borrowers use deferred deposit agreements for recurring expenses, rather than unexpected expenses or emergencies, because they live paycheck to paycheck. Additional research shows that approximately 12,000,000 Americans utilize payday loans annually. The Consumer Financial Protection Bureau has reported that seventy per cent of those payday borrowers will end up taking out a second payday loan, and some lenders allow borrowers to roll the balance into a new larger loan with the same associated costs.
5454
5555 The legislature also finds that a payday product may not be the correct financing source for all borrowers. Many consumers would be better suited to larger loans that are repayable over a greater amount of time. These loans would allow these consumers to obtain the financing at levels that they need, improve their credit history, and allow them to pay their loan off and move beyond the binary system of either payday or prime-lending the only available alternatives under the current regulatory scheme. According to the Pew Charitable Trusts, national survey data indicates that seventy-nine per cent of payday borrowers prefer small dollar loans that are due in installments, which only take a small share of each paycheck. However, in the absence of a sensible regulatory program, this type of lending cannot come to fruition.
5656
5757 The legislature believes that, without further sensible regulatory safeguards, consumers may be forced to incur an unsustainable cycle of debt. The legislature further believes that the underbanked credit market will be substantially improved by adopting new regulations that enhance deferred deposit transactions to more effectively protect consumers and establish a new and viable installment lending product to help bridge consumers to prime-based banking products. The legislature also believes adopting new regulations that address and establish improved repayment terms, including the duration of the loan and the maximum amount of interest and fees that can be charged, will benefit both the consumers and the AFS industry participants. Because lenders are granted access to the borrower's checking account to ensure that the lender gets repaid, the legislature also wants to ensure a proper order of priority in payments so that borrowers can continue to meet certain basic living expenses, such as rent, utilities, and food. The Pew Charitable Trusts has reported that the average Hawaii payday borrower incurs $529 in fees to borrow $300 over five months. Research also shows that this amount is nearly three times higher than what the same lenders charge similarly situated consumers in other states.
5858
5959 The legislature notes that there has been a growing trend around the country to provide more consumer protections, which benefit consumers and encourage responsible and transparent lending, for deferred deposit transactions and small dollar installment loans within the AFS industry. Hawaii has not yet joined in these reform efforts. In 2017, the Consumer Financial Protection Bureau released new rules that, among other things, target loans with a thirty-six per cent yearly interest rate or higher and restrict payday lenders from extracting money from the borrower's account, without explicit consent, if they failed to repay twice in a row. It is critical that the State take action now to join in the national effort to regulate and enhance deferred deposit transactions, and institute small dollar instalment lending so that all Hawaii consumers have access to the financial product that is right for them, and are able to establish a necessary credit history and ultimately transition to traditional bank lending products.
6060
6161 The legislature acknowledges that there is a market for small dollar installment loans. However, the legislature concludes that if small dollar installment loans are going to be offered to Hawaii consumers, there must be appropriate consumer protections in place to ensure these loans contain reasonable terms and fees, provide sufficient protections that allow borrowers to avoid extending or adding additional loans, and allow borrowers to meet their basic living expenses.
6262
6363 Accordingly, the purpose of this Act is to encourage transparency, increase consumer protection in the AFS industry, and improve the well-being of Hawaii consumers by:
6464
6565 (1) Providing for new viable installment-based small dollar loan transactions in addition to enhanced deferred deposit transactions;
6666
6767 (2) Specifying various consumer protection requirements for small dollar loans;
6868
6969 (3) Beginning January 1, 2022, requiring licensure for small dollar lenders that offer small dollar loans to consumers, subject to the oversight of the division of financial institutions of the department of commerce and consumer affairs to protect against illegal offshore lending;
7070
7171 (4) Specifying licensing requirements for small dollar lenders;
7272
7373 (5) Capping interest at thirty-six per cent per annum and one simple maximum monthly maintenance fee tiered up to $50;
7474
7575 (6) Amortizing loans in full and renewing the loan while also permitting borrowers to choose to repay the loan without penalty;
7676
7777 (7) Capping maximum allowable loan charges at fifty per cent of the principal loan amount, preventing a loan from being either too short or too long in duration;
7878
7979 (8) Capping the maximum allowable loan size at $1,500, and setting the minimum allowable loan size at $600, providing more flexibility for lenders and borrowers than under the current law;
8080
8181 (9) Requiring lenders to provide clear disclosures of the loan terms and total charges;
8282
8383 (10) Prohibiting a lender from making more than one loan at a time to a consumer, preventing incentives for lenders to "split" loans and charge higher fees;
8484
8585 (11) Authorizing the division of financial institutions to establish and hire two full-time equivalent permanent examiners to carry out the purposes of the small dollar installment loan program, funded via an increase to the ceiling of the compliance resolution fund;
8686
8787 (12) Creating a registration requirement for check cashers, including those that enter into deferred deposit transactions;
8888
8989 (13) Requiring a check casher to offer a voluntary payment plan for deferred deposit transactions;
9090
9191 (14) Requiring check cashers to maintain records and create reports related to their business activities;
9292
9393 (15) Requiring check cashers to take reasonable measures to ensure that consumers are limited to one deferred deposit transaction at a time;
9494
9595 (16) Requiring check cashers that enter deferred deposit transactions to provide additional disclosures and post notices; and
9696
9797 (17) Requiring the division of financial institutions of the department of commerce and consumer affairs to conduct an analysis of the implementation of the regulation of payday lenders and deferred deposit agreements and its impact on consumer protection in the State.
9898
9999 PART II
100100
101101 SECTION 2. The Hawaii Revised Statutes is amended by adding a new chapter to be appropriately designated and to read as follows:
102102
103103 "Chapter
104104
105105 SMALL DOLLAR INSTALLMENT LOANS
106106
107107 PArt I. GEneral provisions
108108
109109 § -1 Definitions. As used in this chapter, unless the context otherwise requires:
110110
111111 "Annual percentage rate" means an annual percentage rate as determined pursuant to section 107 of the Truth in Lending Act, title 15 United States Code section 1606. For the purposes of this definition, all fees and charges, including interest and monthly maintenance fees authorized by this chapter, shall be included in the calculation of the annual percentage rate.
112112
113113 "Arranger" means a provider of funds in the syndication of a debt.
114114
115115 "Branch office" means any location in this State that is identified by any means to the public or consumers as a location at which the licensee holds itself out as a small dollar lender.
116116
117117 "Commissioner" means the commissioner of financial institutions.
118118
119119 "Consumer" means a natural person who is the buyer, lessee, or debtor to whom credit is granted in a transaction that is primarily for that natural person's personal, family, or household purposes.
120120
121121 "Control", in the context of control of an applicant or licensee, means ownership of, or the power to vote, twenty-five per cent or more of the outstanding voting securities of a licensee or control person. For the purposes of determining the percentage of an applicant or a licensee controlled by any person, there shall be aggregated with the control person's interest the interest of any other person controlled by the person, or by any spouse, parent, or child of the person.
122122
123123 "Control person" means any person in control of a licensee or applicant.
124124
125125 "Default" means a consumer's failure to repay a small dollar loan in compliance with the terms contained in a small dollar loan agreement.
126126
127127 "Department" means the department of commerce and consumer affairs.
128128
129129 "Division" means the division of financial institutions of the department of commerce and consumer affairs.
130130
131131 "Elder" means a person who is sixty-two years of age or older.
132132
133133 "Finance charges" means the cost of credit or cost of borrowing, including the interest, monthly maintenance fees, and other fees authorized by this chapter.
134134
135135 "Financial institution" means any bank, savings bank, savings and loan association, financial services loan company, or credit union doing business in the State whose accounts are insured by the Federal Deposit Insurance Corporation, the National Credit Union Share Insurance Fund, or other similar or successor program of federal insurance.
136136
137137 "Instrument" means a personal check signed by the consumer and made payable to a person subject to this chapter. "Instrument" does not include an electronic fund transfer or other electronic debit or credit to the consumer's checking account.
138138
139139 "Licensee" means a person who is licensed or required to be licensed under this chapter.
140140
141141 "Loan amount" means the amount financed, as that term is defined in Truth in Lending (Regulation Z), title 12 Code of Federal Regulations, chapter X, part 1026, as amended, or supplemented by this chapter.
142142
143143 "Loan charges" means the total of monthly maintenance fees, dishonored instrument fees, and default charges charged by a lender to a borrower for the maintenance and servicing of a loan.
144144
145145 "Maintenance fee" means a monthly fee paid to a licensee to maintain a small dollar loan.
146146
147147 "NMLS" means the Nationwide Multistate Licensing System, which is a licensing system developed and maintained by the Conference of State Bank Supervisors for the state licensing and registration of state-licensed loan originators and other financial services providers, or any system provided by the Consumer Financial Protection Bureau.
148148
149149 "Person" means an individual, sole proprietorship, partnership, corporation, limited liability company, limited liability partnership, or other association of individuals, however organized.
150150
151151 "Place of business" means a location where small dollar loans are offered or made and includes each website through which a consumer may apply for a small dollar loan from a small dollar lender.
152152
153153 "Precomputed interest" means an interest method that uses the original payment schedule to calculate interest.
154154
155155 "Renewal" means the refinancing of a small dollar loan that occurs during the period between the original maturity date and the immediately preceding installment payment due date. "Renewal" does not include the refinancing of a small dollar loan that occurs prior to the penultimate installment payment due date.
156156
157157 "Small dollar lender" or "lender" means any person who is in the business of offering or making a consumer loan, who arranges a consumer loan for a third party, or who acts as an agent for a third party, regardless of whether the third party is exempt from licensure under this chapter or whether approval, acceptance, or ratification by the third party is necessary to create a legal obligation for the third party, through any method including mail, telephone, the Internet, or any electronic means.
158158
159159 "Small dollar loan" means a loan made pursuant to this chapter.
160160
161161 "Truth in Lending Act" means the federal Truth in Lending Act, title 15 United States Code section 1601 et seq., as may be amended, and regulations adopted thereunder, as may be amended.
162162
163163 § -2 Small dollar loans; requirements; payments. (a) Each small dollar loan transaction and renewal shall meet the following requirements:
164164
165165 (1) Any transaction and renewal shall be documented in a written agreement pursuant to section -3;
166166
167167 (2) The total amount of the small dollar loan shall not be less than $600 nor greater than $1,500 pursuant to section -5(a);
168168
169169 (3) The total amount of loan charges a small dollar lender may charge, collect, or receive in connection with a small dollar loan shall not exceed fifty per cent of the principal loan amount;
170170
171171 (4) A monthly maintenance fee may be charged by the lender, not to exceed the following:
172172
173173 (A) $40 on a loan of an original principal loan amount up to $699.99;
174174
175175 (B) $50 on a loan of an original principal loan amount of at least $700.00 and up to $799.99; and
176176
177177 (C) $60 on a loan of an original principal loan amount of at least $800.00 and up to $1,500.00;
178178
179179 provided that the monthly maintenance fee shall not be added to the loan balance on which the interest is charged; provided further that a small dollar lender shall not charge, collect, or receive a monthly maintenance fee if the borrower is a person on active duty in the armed forces of the United States or a dependent of that person;
180180
181181 (5) The written agreement required under section -3 may require multiple installment payments;
182182
183183 (6) All repayment schedule due dates shall be dates on which a small dollar lender is open for business to the public at the place of business where the small dollar loan was made;
184184
185185 (7) A small dollar lender shall accept prepayment in full or in part from a consumer prior to the loan due date and shall not charge the consumer a fee or penalty if the consumer opts to prepay the loan; provided that in order to make a prepayment all past due interest and fees shall be paid first;
186186
187187 (8) The loan amount shall be fully amortized over the term of the loan, and maintenance fees shall be applied in arrears on a monthly basis;
188188
189189 (9) A consumer's repayment obligations shall not be secured by a lien on any real or personal property;
190190
191191 (10) A small dollar lender shall not charge a consumer any loan charges for a small dollar loan, other than the fees permitted by this chapter; and
192192
193193 (11) The written agreement required under section ‑3 shall not require a consumer to purchase add-on products, such as credit insurance.
194194
195195 (b) In a multiple installment small dollar loan, a lender may contract for a once-every-two-weeks, twice-monthly or monthly payment of the loan balance due, including the applicable portion of the interest, and earned monthly maintenance fee.
196196
197197 (c) For each payment made by a consumer, a lender shall give the consumer a written receipt with the lender's name and address, payment date, amount paid, consumer's name, and sufficient information to identify the account to which the payment is applied.
198198
199199 (d) Upon prepayment in full by the consumer, the lender shall refund:
200200
201201 (1) Any unearned and unaccrued portion of the interest charged; and
202202
203203 (2) Any unearned monthly maintenance fees.
204204
205205 (e) Upon request from a consumer or a consumer's agent, a small dollar lender shall provide confirmation of the amount required to discharge the small dollar loan obligation in full. When responding to a request under this subsection, the small dollar lender, at a minimum, shall include a statement of the amount required to discharge the consumer's obligation fully as of the date the notice is provided and for each of the next three business days following that date. The small dollar lender shall make the information required under this subsection available verbally and in writing and shall provide it in an expeditious manner, but no later than five business days after receiving the request.
206206
207207 § -3 Written agreement; requirements; disclosure. (a) Each small dollar loan transaction and renewal shall be documented by a written agreement signed by the small dollar lender and consumer. The written agreement shall contain the following information:
208208
209209 (1) The name and address of the consumer and the lender;
210210
211211 (2) The transaction date;
212212
213213 (3) The loan amount;
214214
215215 (4) The authorized interest rate;
216216
217217 (5) A statement of the total amount of finance charges charged, expressed as a dollar amount and an annual percentage rate;
218218
219219 (6) The installment payment schedule setting out the amount due on specific due dates;
220220
221221 (7) The name, address, and telephone number of any agent or arranger involved in the small dollar loan transaction;
222222
223223 (8) The right to rescind the small dollar loan before 5:00 p.m. on the next day of business at the location where the loan was originated;
224224
225225 (9) A notice to the consumer that a returned instrument may result in a dishonored instrument charge, not to exceed $25; and
226226
227227 (10) A description of the methods by which small dollar loan payments may be made, which may include a debit card payment, Automated Clearing House transfer, electronic check, other forms of electronic transfers, money order, cash, check, or any additional method of loan payment authorized by this chapter or by rule adopted by the commissioner pursuant to chapter 91.
228228
229229 (b) The written agreement shall also comply with the disclosure requirements of the Truth in Lending Act and any regulation adopted thereunder.
230230
231231 (c) The small dollar lender shall provide to the consumer a printed written disclosure prior to signing the written agreement that accurately discloses the types of information in the chart below, presented in a format substantively similar to the chart below, in at least twelve-point type:
232232
233233 "MULTIPLE
234234
235235 INSTALLMENT
236236
237237 PAYMENT
238238
239239
240240
241241 Amount Financed
242242
243243 Finance Charge
244244
245245 Amount you will receive
246246
247247 Term (months)
248248
249249
250250
251251 Authorized Interest Rate
252252
253253
254254
255255 Monthly Maintenance Fee
256256
257257
258258
259259 Total of All Permitted Charges
260260
261261
262262
263263 Total You Will Pay for This Loan
264264
265265 (Amount Financed,
266266
267267 Interest, and Monthly Maintenance Fee)
268268
269269
270270
271271 ANNUAL PERCENTAGE RATE
272272
273273
274274
275275 Payment Schedule"
276276
277277
278278
279279 (d) The consumer shall sign and date each of two copies of the written disclosure required pursuant to subsection (c), one of which shall be given to the consumer and the other of which shall be retained by the lender as part of its records of the small dollar loan. This requirement may also be accomplished by electronically signing an electronic copy of the disclosure and making the disclosure electronically available to the consumer, if the consumer is applying for the loan over the Internet. For purposes of preparing the written disclosure, the small dollar loan shall be structured on a precomputed basis (total of payments) with the assumption that all payments will be made as scheduled.
280280
281281 (e) The written agreement may include a demand feature that permits the lender or any other person, in the event the consumer fails to make any payment when due, to terminate the small dollar loan in advance of the original maturity date, but no earlier than ten days after the missed payment, and demand repayment of the entire outstanding balance. If the written agreement includes a demand feature and the demand feature is exercised, the lender shall be entitled to collect only the outstanding balance and a prorated portion of the unpaid interest and fees earned up to the date of termination. For purposes of this subsection, the outstanding balance and prorated portion of the unpaid interest and fees shall be calculated as if the consumer had voluntarily prepaid the loan in full on the date of termination.
282282
283283 § -4 Authorized interest rate. (a) Subject to section -2(a)(4), a small dollar lender may contract for, and receive interest at, a rate not exceeding thirty-six per cent per year on that portion of the unpaid principal balance of the small dollar loan. Loans shall be precomputed. Any loan charges assessed in compliance with this chapter shall be exempt from chapter 478.
284284
285285 (b) For the purposes of computing precomputed loans, including but not limited to calculating interest, a month is considered one-twelfth of a year and a day is considered one three hundred sixty-fifth of a year when calculation is made for a fraction of a month.
286286
287287 (c) Small dollar loans shall be repayable in substantially equal and consecutive monthly installments of principal and interest combined; provided that the first installment period may exceed one month by not more than fifteen days and the first installment payment amount may be larger than the remaining payments by the amount of interest charged for the extra days; provided further that monthly installment payment dates may be omitted if the parties agree in writing, either in the written agreement required under section -3 or in a subsequent agreement, to accommodate consumers with seasonal income.
288288
289289 (d) Payments may be applied to the combined total of principal and precomputed interest until maturity of the small dollar loan, with priority given to any past due interest before applying payments to the principal.
290290
291291 (e) If a small dollar loan is prepaid in full or renewed prior to the loan's maturity date, the lender shall refund to the consumer a prorated portion of the unearned and unaccrued interest and monthly maintenance fees based on a ratio of the number of days the loan was outstanding and the number of days for which the loan was originally contracted.
292292
293293 (f) If the parties agree in writing, either in the written agreement required under section ‑3 or in a subsequent agreement, to a deferment of wholly unpaid installments, a lender may grant one deferment; provided that:
294294
295295 (1) A deferment shall postpone the scheduled due date of the earliest unpaid installment and all subsequent installments as originally scheduled, or as previously deferred, for a period equal to the deferment period;
296296
297297 (2) The deferment period shall be that period during which no installment is scheduled to be paid by reason of the deferment; and
298298
299299 (3) The lender shall not charge or collect a deferment fee.
300300
301301 (g) Other than the interest and loan charges permitted under this section, no further or other amount shall be charged or required by the small dollar lender.
302302
303303 (h) A lender shall not charge or receive loan origination fees.
304304
305305 (i) A lender shall not collect a default charge on any installment not paid in full within ten days after its due date. A lender may charge a default charge of $30 on an installment not paid in full after ten days have passed since its due date. For purposes of this subsection, all installments are considered paid in the order in which they become due.
306306
307307 § -5 Maximum loan amount; prohibition against multiple loans. (a) A lender shall not lend an amount less than $600 nor greater than $1,500 nor shall the amount financed exceed $1,500 by any one lender at any time to a consumer.
308308
309309 (b) Except as otherwise provided in section -8, no small dollar lender shall make a small dollar loan to a consumer if there exists an outstanding loan between that consumer and any of the following:
310310
311311 (1) The small dollar lender;
312312
313313 (2) A person related to the small dollar lender by common ownership or control;
314314
315315 (3) A person in whom the small dollar lender has any financial interest of ten per cent or more; or
316316
317317 (4) Any employee or agent of the small dollar lender.
318318
319319 (c) If a consumer's spouse obtains a small dollar loan voluntarily and separately from the consumer, and subsequently the consumer obtains a small dollar loan voluntarily and separately from the consumer's spouse, such that neither the consumer nor the consumer's spouse are coborrowers with each other on either loan, and the consumer's action is documented in writing, either in the written agreement required under section -3 or in a subsequent agreement, signed by the consumer, and retained by the lender, the secondary transaction shall not be considered a violation of this section.
320320
321321 § -6 Right of rescission. (a) A consumer shall have the right to rescind a small dollar loan, on or before 5:00 p.m. on the next day of business at the location where the loan was originated, by returning the principal in cash, the original check or money order disbursed by the lender, or the other disbursement of loan proceeds from the lender to fund the loan. The lender shall not charge the consumer for rescinding the loan.
322322
323323 (b) At the time of rescission, the lender shall refund any loan fees and interest received and shall return to the consumer the originally signed written agreement, clearly marked across the face:
324324
325325 "RESCINDED BY [lender's name; license number], [date]"
326326
327327 and below which the lender's authorized representative shall sign.
328328
329329 § -7 Notice to consumers; general requirements; right to prepay; loan limits; right to rescind. A small dollar lender shall provide the following notice on each written agreement for a small dollar loan. The notice shall be in a prominent place and in at least twelve-point type:
330330
331331 "THIS SMALL DOLLAR LOAN IS NOT INTENDED TO MEET LONG-TERM FINANCIAL NEEDS.
332332
333333 THIS SMALL DOLLAR LOAN SHOULD BE USED ONLY TO MEET SHORT-TERM CASH NEEDS.
334334
335335 YOU HAVE THE RIGHT TO PREPAY THIS SMALL DOLLAR LOAN IN FULL OR IN PART WITHOUT A PENALTY.
336336
337337 RENEWING THIS SMALL DOLLAR LOAN RATHER THAN PAYING THE DEBT IN FULL MAY REQUIRE ADDITIONAL FEES OR CHARGES.
338338
339339 STATE LAW PROHIBITS THIS SMALL DOLLAR LOAN FROM EXCEEDING ONE THOUSAND FIVE HUNDRED DOLLARS ($1,500) IN TOTAL DEBT. EXCEEDING THIS AMOUNT MAY CREATE FINANCIAL HARDSHIPS FOR YOU AND YOUR FAMILY.
340340
341341 YOU HAVE THE RIGHT TO RESCIND THIS TRANSACTION BY 5:00 P.M. [SPECIFY HERE THE CLOSE OF THE NEXT BUSINESS DAY BY DAY OF WEEK AND DATE]."
342342
343343 § -8 Renewal; new loan requirements; consecutive loans; payment plan. (a) A small dollar loan may be renewed only once. After one renewal, the consumer shall pay the debt in cash or its equivalent.
344344
345345 (b) Upon renewal of a small dollar loan, the lender may renew up to $1,500 of the remaining unpaid principal balance. If the unpaid balance on renewal is more than $1,500, the consumer may be required to pay the remaining balance; provided that the lender shall not finance any amount over $1,500. The total amount of loan charges for the renewed loan shall meet the requirements of section -2, with the understanding that the total amount of loan charges a small dollar lender may charge, collect, or receive in connection with the renewal of a small dollar loan shall not exceed fifty per cent of the renewal principal loan amount. If the small dollar loan is renewed prior to the maturity date, the lender shall refund to the consumer a prorated portion of the finance charge based upon the ratio of time left before maturity to the loan term.
346346
347347 § -9 Form of loan proceeds. A small dollar lender may pay the proceeds from or otherwise fund a small dollar loan to the consumer in the form of a monetary instrument, prepaid debit cards, Automated Clearing House transfers, electronic checks, other forms of electronic transfers, money order, or cash.
348348
349349 § -10 Delinquent small dollar loans; restrictions on collection by lender or third party. (a) A small dollar lender shall comply with all applicable state and federal laws when collecting a delinquent small dollar loan. A lender may take civil action to collect principal, interest, fees, and costs allowed under this chapter. A lender may not threaten criminal prosecution as a method of collecting a delinquent small dollar loan or threaten to take any legal action against the consumer that is not otherwise permitted by law.
350350
351351 (b) Unless invited by the consumer, a lender shall not visit a consumer's residence or place of employment for the purpose of collecting a delinquent small dollar loan. A lender shall not impersonate a law enforcement officer or make any statements that might be construed as indicating an official connection with any federal, state, or county law enforcement agency or any other governmental agency while engaged in collecting a small dollar loan.
352352
353353 (c) A lender shall not communicate with a consumer in a manner intended to harass, intimidate, abuse, or embarrass a consumer, including but not limited to communication at an unreasonable hour, with unreasonable frequency, by threats of force or violence, or by use of offensive language. A communication shall be presumed to have been made for the purposes of harassment if it is initiated by the lender for the purposes of collection and the communication is made:
354354
355355 (1) With the consumer's spouse or the consumer's domestic partner in any form, manner, or place, more than once, excluding calling a shared phone number and asking to speak to the consumer, sending a text message to a shared phone number, sending an electronic mail to a shared electronic mail address, or other electronic writing to a shared electronic account;
356356
357357 (2) With a consumer at the consumer's place of employment more than once;
358358
359359 (3) With the consumer, the consumer's spouse, or the consumer's domestic partner at the consumer's place of residence between the hours of 9:00 p.m. and 8:00 a.m.; or
360360
361361 (4) To a party other than the consumer, the consumer's attorney, the lender's attorney, or a consumer credit reporting agency if otherwise permitted by law, except for the purposes of acquiring location or contact information about the consumer.
362362
363363 (d) A lender shall maintain an accurate and complete communication log of all telephone and written communications with a consumer initiated by the lender regarding any collection efforts, including date, time, and the nature of each communication.
364364
365365 (e) For purposes of collecting a dishonored check, this section shall apply to any employee, agent, or third party assignee of a lender.
366366
367367 (f) For purposes of this section, "communication" includes any contact with a consumer, initiated by a lender, in person, by telephone, or in writing, including via electronic mail, text message, or other electronic writing; provided that:
368368
369369 (1) "Communication" includes the time the lender initiates contact with a consumer, regardless of whether the communication is received or accessed by the consumer; and
370370
371371 (2) "Communication" does not include:
372372
373373 (A) Verbal communication with the consumer while the consumer is physically present in the lender's place of business;
374374
375375 (B) An unanswered telephone call in which no message, other than a caller identification, is left, unless the telephone call is in violation of subsection (c)(3); or
376376
377377 (C) An initial letter to the consumer that includes disclosures under the federal Fair Debt Collection Practices Act.
378378
379379 § -11 Authorized insufficient funds charge. (a) Regardless of the number of instances where a consumer's payment is rejected due to insufficient funds, a small dollar lender may contract for and collect one insufficient funds charge for each payment due on a small dollar loan, not to exceed $25. The lender shall not collect any other fees as a result of the insufficient funds of the consumer.
380380
381381 (b) If the loan proceeds instrument delivered by the small dollar lender to the consumer is dishonored by the financial institution, the small dollar lender shall cover any fees and charges incurred by the consumer as a direct result of the dishonored loan proceeds instrument.
382382
383383 § -12 Posting of license and loan charges. Any small dollar lender offering a small dollar loan shall conspicuously and continuously post at any place of business where small dollar loans are made, the license required pursuant to this chapter and a notice of the loan charges imposed for small dollar loans.
384384
385385 § -13 Internet lending. (a) A small dollar lender may advertise and accept applications for small dollar loans by any lawful medium, including but not limited to the Internet, and may provide all required notices and disclosures via the Internet, and the consumer may provide a valid electronic signature on the disclosures and loan agreement, subject to subsection (b).
386386
387387 (b) Small dollar lenders shall be prohibited from advertising or making small dollar loans via the Internet without first having obtained a license pursuant to part II of this chapter.
388388
389389 (c) The unique identifier of any small dollar lender originating a small dollar loan, except a person who is exempt from licensure under this chapter, shall be clearly shown on all solicitations, including websites, and all other documents, as established by rule or order of the commissioner.
390390
391391 § -14 Notice on assignment or sale of contract. (a) No licensee may pledge, negotiate, sell, or assign a current and performing small dollar loan, except to another licensee or to a bank, savings bank, trust company, savings and loan or building and loan association, or credit union organized under the laws of this State or the laws of the United States.
392392
393393 (b) Prior to sale or assignment of a current and performing small dollar loan contract held by the small dollar lender as a result of a small dollar loan, the lender shall place a notice on the small dollar loan contract in at least twelve-point type that reads:
394394
395395 "SMALL DOLLAR LOAN
396396
397397 No licensee may pledge, negotiate, sell, or assign a small dollar loan, except to another licensee or to a bank, savings bank, trust company, savings and loan or building and loan association, or credit union organized under the laws of Hawaii or the laws of the United States."
398398
399399 (c) This section shall not apply to:
400400
401401 (1) The transfer of a small dollar loan to a company affiliated with the small dollar lender that securitizes the small dollar lender's loan receivables; and
402402
403403 (2) The pledge or other granting of a security interest in the small dollar loan to a financial institution in connection with asset back financing or similar lending facility of the small dollar lender;
404404
405405 provided that the small dollar lender shall not pledge, negotiate, sell, assign, or otherwise relinquish its servicing rights and requirements on the small dollar loan.
406406
407407 § -15 Maintenance of books and records. (a) Every small dollar lender shall keep in a safe and secure place those books and records that directly relate to any small dollar loan made within this State, and other books and records as may be necessary for the commissioner to ensure full compliance with the laws of this State.
408408
409409 (b) All books and records may be maintained as originals or photocopies, on microfilm or microfiche, on computer disks or tapes, or similar forms; provided that the books and records are readily accessible and may be easily examined.
410410
411411 (c) All records, statements, and reports required or authorized by this chapter shall be made in writing in the English language.
412412
413413 (d) Every lender shall preserve all of its records for a minimum of six years or for a greater or lesser period as the commissioner may prescribe by rule adopted pursuant to chapter 91.
414414
415415 PArt II. LICENSING
416416
417417 § -31 License required. No person, unless exempt under this chapter, shall act as a small dollar lender in this State unless licensed to do so by the commissioner.
418418
419419 § -32 Exemptions. This chapter shall not apply to the following:
420420
421421 (1) A financial institution;
422422
423423 (2) A nondepository financial service loan company;
424424
425425 (3) An "open end credit plan", as defined in the Truth in Lending Act, title 15 United States Code section 1602(j); or
426426
427427 (4) A tax refund anticipation loan.
428428
429429 § -33 License; application; issuance. (a) The commissioner shall require all licensees to register with NMLS.
430430
431431 (b) Applicants for a license shall apply in a form as prescribed by NMLS or by the commissioner. The application shall contain, at a minimum, the following information:
432432
433433 (1) The legal name, trade names, and business address of the applicant and, if the applicant is a partnership, association, limited liability company, limited liability partnership, or corporation, of every member, officer, principal, or director thereof;
434434
435435 (2) The principal place of business;
436436
437437 (3) The complete address of any other branch offices at which the applicant currently proposes to engage in making small dollar loans; and
438438
439439 (4) Other data, financial statements, and pertinent information as the commissioner may require with respect to the applicant or, if an applicant is not an individual, each of the applicant's control persons, executive officers, directors, general partners, and managing members.
440440
441441 (c) To fulfill the purposes of this chapter, the commissioner may enter into agreements or contracts with NMLS or other entities to use NMLS to collect and maintain records and process transaction fees or other fees related to licensees or other persons subject to this chapter.
442442
443443 (d) For the purpose and to the extent necessary to participate in NMLS, the commissioner may waive or modify, in whole or in part, by rule or order, any or all of the requirements of this chapter and establish new requirements as reasonably necessary to participate in NMLS.
444444
445445 (e) In connection with an application for a license under this chapter, the applicant, at a minimum, shall furnish to NMLS information or material concerning the applicant's identity, including:
446446
447447 (1) Fingerprints of the applicant or, if an applicant is not an individual, each of the applicant's control persons, executive officers, directors, general partners, and managing members for submission to the Federal Bureau of Investigation and any governmental agency or entity authorized to receive the fingerprints for a state, national, and international criminal history background check, accompanied by the applicable fee charged by the entities conducting the criminal history background check; and
448448
449449 (2) Personal history and experience of the applicant or, if an applicant is not an individual, each of the applicant's control persons, executive officers, directors, general partners, and managing members in a form prescribed by NMLS, including the submission of authorization for NMLS and the commissioner to obtain:
450450
451451 (A) An independent credit report obtained from a consumer reporting agency described in section 603(p) of the Fair Credit Reporting Act, title 15 United States Code section 1681a(p); and
452452
453453 (B) Information related to any administrative, civil, or criminal findings by any governmental jurisdiction;
454454
455455 provided that the commissioner may use any information obtained pursuant to this subsection or through NMLS to determine an applicant's demonstrated financial responsibility, character, and general fitness for licensure.
456456
457457 (f) The commissioner may use NMLS as an agent for requesting information from and distributing information to the United States Department of Justice or any governmental agency.
458458
459459 (g) The commissioner may use NMLS as an agent for requesting and distributing information to and from any source directed by the commissioner.
460460
461461 (h) An applicant for a license as a small dollar lender shall be registered with the business registration division of the department to do business in this State before a license pursuant to this chapter shall be granted.
462462
463463 § -34 Issuance of license; grounds for denial. (a) The commissioner shall conduct an investigation of every applicant to determine the financial responsibility, character, and general fitness of the applicant. The commissioner shall issue the applicant a license to engage in the business of making small dollar loans if the commissioner determines that:
464464
465465 (1) The applicant or, in the case of an applicant that is not an individual, each of the applicant's control persons, executive officers, directors, general partners, and managing members, has never had a small dollar lender license revoked in any jurisdiction; provided that a subsequent formal vacation of a revocation shall not be deemed a revocation;
466466
467467 (2) The applicant or, in the case of an applicant that is not an individual, each of the applicant's control persons, executive officers, directors, general partners, and managing members, has not been convicted of, pled guilty or nolo contendere to, or been granted a deferred acceptance of a guilty plea under federal law or under chapter 853 to a felony in a domestic, foreign, or military court:
468468
469469 (A) During the seven-year period preceding the date of the application for licensing; or
470470
471471 (B) At any time preceding the date of application, if the felony involved an act of fraud, dishonesty, breach of trust, or money laundering;
472472
473473 provided that any pardon of a conviction shall not be deemed a conviction for the purposes of this section;
474474
475475 (3) The applicant or, in the case of an applicant that is not an individual, each of the applicant's control persons, executive officers, directors, general partners, and managing members, has demonstrated financial responsibility, character, and general fitness to command the confidence of the community and to warrant a determination that the applicant shall operate honestly, fairly, and efficiently, pursuant to this chapter. For the purposes of this paragraph, a person is not financially responsible when the person has shown a disregard in the management of the person's financial condition. A determination that a person has shown a disregard in the management of the person's financial condition may be based upon:
476476
477477 (A) Current outstanding judgments, except judgments solely as a result of medical expenses;
478478
479479 (B) Current outstanding tax liens or other government liens and filings, subject to applicable disclosure laws and administrative rules;
480480
481481 (C) Foreclosures within the past three years; and
482482
483483 (D) A pattern of seriously delinquent accounts within the past three years;
484484
485485 (4) The applicant or, in the case of an applicant that is not an individual, each of the applicant's control persons, executive officers, directors, general partners, and managing members, has not been convicted of, pled guilty or nolo contendere to, or been granted a deferred acceptance of a guilty plea under federal law or chapter 853 to any misdemeanor involving an act of fraud, dishonesty, breach of trust, or money laundering;
486486
487487 (5) The applicant has satisfied the licensing requirements of this chapter; and
488488
489489 (6) The applicant has the bond required by section -35.
490490
491491 (b) The applicant or, in the case of an applicant that is not an individual, each of the applicant's control persons, executive officers, directors, general partners, and managing members shall submit authorization to the commissioner for the commissioner to conduct background checks to determine or verify the information in subsection (a) in each state where the person has conducted the lending of small dollar loans. Authorization pursuant to this subsection shall include consent to provide additional fingerprints, if necessary, to law enforcement or regulatory bodies in other states.
492492
493493 (c) A license shall not be issued to an applicant:
494494
495495 (1) Whose license to conduct business under this chapter, or any similar statute in any other jurisdiction, has been suspended or revoked within five years of the filing of the present application;
496496
497497 (2) Whose license to conduct business in the small dollar loan or payday industry has been revoked by an administrative order issued by the commissioner or the commissioner's designee, or the licensing authority of another state or jurisdiction, for the period specified in the administrative order;
498498
499499 (3) Who has advertised directly and purposefully to Hawaii consumers or made internet loans in violation of this chapter; or
500500
501501 (4) Who has failed to complete an application for licensure.
502502
503503 (d) A license issued in accordance with this chapter shall remain in force and effect until surrendered, suspended, or revoked, or until the license expires as a result of nonpayment of the annual license renewal fee as required by this chapter.
504504
505505 § -35 Fees; bond. (a) A small dollar lender shall pay the following fees to the division to obtain and maintain a valid license under this chapter:
506506
507507 (1) Initial application fee of $900;
508508
509509 (2) Processing fee of $35 for each control person;
510510
511511 (3) Annual license renewal fee of $600;
512512
513513 (4) Applicable fee charged by the entities conducting the criminal history background check of each of the applicant's control persons, executive officers, directors, general partners, and managing members for submission to the Federal Bureau of Investigation and any governmental agency or entity authorized to receive the fingerprints for a state, national, and international criminal history background check; and
514514
515515 (5) Applicable fee charged by the entities conducting an independent credit report obtained from a consumer reporting agency described in section 603(p) of the Fair Credit Reporting Act, title 15 United States Code section 1681a(p).
516516
517517 (b) Each branch office shall pay the following fees to the division to obtain and maintain a valid license under this chapter:
518518
519519 (1) Nonrefundable initial application fee of $600; and
520520
521521 (2) Annual license renewal fee of $450.
522522
523523 (c) The applicant shall file and maintain a surety bond, approved by the commissioner, executed by the applicant as obligor and by a surety company authorized to operate as a surety in this State, whose liability as a surety does not exceed, in the aggregate, the penal sum of the bond. The penal sum of the bond shall be a minimum of $30,000 and a maximum of $250,000, based upon the annual dollar amount of loans originated.
524524
525525 (d) The bond required by subsection (c) shall run to the State of Hawaii as obligee for the use and benefit of the State and of any person or persons who may have a cause of action against the licensee as obligor under this chapter. The bond shall be conditioned upon the following:
526526
527527 (1) The licensee as obligor shall faithfully conform to and abide by this chapter and all the rules adopted under this chapter; and
528528
529529 (2) The bond shall pay to the State and any person or persons having a cause of action against the licensee as obligor all moneys that may become due and owing to the State and those persons under and by virtue of this chapter.
530530
531531 (e) Each small dollar lender shall pay a nonrefundable fee of $ to the division for each office that is relocated.
532532
533533 § -36 Renewal of license; annual report. (a) On or before December 31 of each year, each licensee shall pay a renewal fee pursuant to section -35.
534534
535535 (b) The annual renewal fee shall be accompanied by a report, in a form prescribed by the commissioner, that shall include:
536536
537537 (1) A copy of the licensee's most recent audited annual financial statement, including balance sheets, statement of income or loss, statement of changes in shareholders' equity, and statement of cash flows or, if a licensee is a wholly owned subsidiary of another corporation, the consolidated audited annual financial statement of the parent corporation in lieu of the licensee's audited annual financial statement;
538538
539539 (2) A report detailing the small dollar lender's activities in this State, including:
540540
541541 (A) The number of small dollar loans made;
542542
543543 (B) The number of small dollar loans the lender is servicing;
544544
545545 (C) The type and characteristics of loans serviced in this State;
546546
547547 (D) The number of small dollar serviced loans in default; and
548548
549549 (E) Any other information that the commissioner may require;
550550
551551 (3) Any material changes to any of the information submitted by the licensee on its original application that have not previously been reported to the commissioner on any other report required to be filed under this chapter;
552552
553553 (4) A list of the principal place of business and branch locations, if any, within this State where business regulated by this chapter is being conducted by the licensee;
554554
555555 (5) Disclosure of any pending or final suspension, revocation, or other enforcement action by any state or governmental authority; and
556556
557557 (6) Any other information the commissioner may require.
558558
559559 (c) A license may be renewed by continuing to meet the licensing requirements of sections -33, -34, and -35, filing a completed renewal statement on a form prescribed by NMLS or by the commissioner, paying a renewal fee, and meeting the requirements of this section.
560560
561561 (d) A licensee that has not filed an annual report that has been deemed complete by the commissioner or paid its annual renewal fee by the renewal filing deadline, and has not been granted an extension of time to do so by the commissioner, shall have its license suspended on the renewal date. The licensee shall have thirty days after its license is suspended to file an annual report and pay the annual renewal fee, plus a late filing fee of $250 for each business day after suspension that the commissioner does not receive the annual report and the annual renewal fee. The commissioner, for good cause, may grant an extension of the renewal date or reduce or suspend the $250 per day late filing fee.
562562
563563 § -37 Enforcement authorities; violations; penalties. (a) To ensure the effective supervision and enforcement of this chapter, the commissioner, pursuant to chapter 91, may take any disciplinary action as specified in subsection (b) against an applicant or licensee if the commissioner finds that:
564564
565565 (1) The applicant or licensee has violated this chapter or any rule or order lawfully made pursuant to this chapter;
566566
567567 (2) Facts or conditions exist that would clearly have justified the commissioner in denying an application for licensure, had these facts or conditions been known to exist at the time the application was made;
568568
569569 (3) The applicant or licensee has failed to provide information required by the commissioner within a reasonable time, as specified by the commissioner;
570570
571571 (4) The applicant or licensee has failed to provide or maintain proof of financial responsibility;
572572
573573 (5) The applicant or licensee is insolvent;
574574
575575 (6) The applicant or licensee has made, in any document or statement filed with the commissioner, a false representation of a material fact or has omitted to state a material fact;
576576
577577 (7) The applicant, licensee, or, if an applicant or licensee is not an individual, each of the applicant's or licensee's control persons, executive officers, directors, general partners, and managing members have been convicted of or entered a plea of guilty or nolo contendere to a crime involving fraud or deceit, or to any similar crime under the jurisdiction of any federal court or court of another state;
578578
579579 (8) The applicant or licensee has failed to make, maintain, or produce records that comply with section ‑15 or any rule adopted by the commissioner pursuant to chapter 91;
580580
581581 (9) The applicant or licensee has been the subject of any disciplinary action by any state or federal agency that resulted in revocation of a license;
582582
583583 (10) A final judgment has been entered against the applicant or licensee for violations of this chapter, any state or federal law concerning small dollar loans, deferred deposit loans, check cashing, payday loans, banking, mortgage loan originators, money transmitters, or any state or federal law prohibiting unfair or deceptive acts or practices; or
584584
585585 (11) The applicant or licensee has failed, in a timely manner as specified by the commissioner, to take or provide proof of the corrective action required by the commissioner subsequent to an investigation or examination pursuant to section -43.
586586
587587 (b) After a finding of one or more of the conditions under subsection (a), the commissioner may take any or all of the following actions:
588588
589589 (1) Deny an application for licensure, including an application for a branch office license;
590590
591591 (2) Revoke the license;
592592
593593 (3) Suspend the license for a period of time;
594594
595595 (4) Issue an order to the licensee to cease and desist from engaging in any act specified under subsection (a);
596596
597597 (5) Order the licensee to make refunds to consumers of excess charges under this chapter;
598598
599599 (6) Impose penalties of up to $1,000 for each violation; or
600600
601601 (7) Bar a person from applying for or holding a license for a period of five years following revocation of the person's license.
602602
603603 (c) The commissioner may issue a temporary cease and desist order if the commissioner makes a finding that the licensee, applicant, or person is engaging, has engaged, or is about to engage in an illegal, unauthorized, unsafe, or unsound practice in violation of this chapter. Whenever the commissioner denies a license application or takes disciplinary action pursuant to this subsection, the commissioner shall enter an order to that effect and notify the licensee, applicant, or person of the denial or disciplinary action. The notification required by this subsection shall be given by personal service or by mail to the last known address of the licensee or applicant as shown on the application, license, or as subsequently furnished in writing to the commissioner.
604604
605605 (d) The revocation, suspension, expiration, or surrender of a license shall not affect the licensee's liability for acts previously committed or impair the commissioner's ability to issue a final agency order or impose discipline against the licensee.
606606
607607 (e) No revocation, suspension, or surrender of a license shall impair or affect the obligation of any preexisting lawful contract between the licensee and any consumer.
608608
609609 (f) The commissioner may reinstate a license, terminate a suspension, or grant a new license to a person whose license has been revoked or suspended if no fact or condition then exists that clearly would justify the commissioner in revoking, suspending, or refusing to grant a license.
610610
611611 (g) The commissioner may impose an administrative fine on a licensee or person subject to this chapter if the commissioner finds on the record after notice and opportunity for hearing that the licensee or person subject to this chapter has violated or failed to comply with any requirement of this chapter or any rule prescribed by the commissioner under this chapter or order issued under the authority of this chapter.
612612
613613 (h) Each violation or failure to comply with any directive or order of the commissioner shall be a separate and distinct violation.
614614
615615 (i) Any violation of this chapter that is directed toward, targets, or injures an elder may be subject to an additional civil penalty not to exceed $10,000 for each violation in addition to any other fines or penalties assessed for the violation.
616616
617617 § -38 Voluntary surrender of license. (a) A licensee may voluntarily cease business and surrender its license by giving written notice to the commissioner of its intent to surrender its license. Prior to the surrender date of a license, the licensee shall have either completed all pending small dollar loan transactions or assigned each pending small dollar loan transaction to another licensee or entity described in section -14.
618618
619619 (b) Notice pursuant to this section shall be provided at least thirty days before the surrender of the license and shall include:
620620
621621 (1) The date of surrender;
622622
623623 (2) The name, address, telephone number, facsimile number, and electronic mail address of a contact individual with knowledge and authority sufficient to communicate with the commissioner regarding all matters relating to the licensee during the period that it was licensed pursuant to this chapter;
624624
625625 (3) The reason or reasons for surrender;
626626
627627 (4) Total dollar amount of the licensee's outstanding small dollar loans sold in Hawaii and the individual amounts of each outstanding small dollar loan, and the name, address, and contact telephone number of the licensee to whom each outstanding small dollar loan was assigned;
628628
629629 (5) A list of the licensee's Hawaii authorized branch offices, if any, as of the date of surrender;
630630
631631 (6) Confirmation that the licensee has notified each of its Hawaii authorized branch offices, if any, that the branch offices may no longer make small dollar loans on the licensee's behalf; and
632632
633633 (7) Confirmation that the licensee has notified each of its small dollar loan consumers, if any, that the small dollar loan is being transferred and the name, address, telephone number, and any other contact information of the licensee or entity described in section -14 to whom the small dollar loan was assigned.
634634
635635 (c) Voluntary surrender of a license shall be effective upon the date of surrender specified on the written notice to the commissioner as required by this section; provided that the licensee has met all the requirements of voluntary surrender and has returned the original license issued.
636636
637637 § -39 Sale or transfer of license; change of control. (a) No small dollar lender license shall be transferred, except as provided in this section.
638638
639639 (b) A person or group of persons requesting approval of a proposed change of control of a licensee shall submit to the commissioner an application requesting approval of a proposed change of control of the licensee, accompanied by a nonrefundable application fee of $500.
640640
641641 (c) After review of a request for approval under subsection (b), the commissioner may require the licensee or person or group of persons requesting approval of a proposed change of control of the licensee, or both, to provide additional information concerning the persons who shall assume control of the licensee. The additional information shall be limited to similar information required of the licensee or persons in control of the licensee as part of its original license or renewal application under sections -33 and -36. The information shall include, for the five-year period prior to the date of the application for change of control of the licensee, a history of material litigation and criminal convictions of each person who, upon approval of the application for change of control, will be a principal of the licensee. Authorization shall also be given to conduct criminal history record checks of those persons, accompanied by the appropriate payment of the applicable fee for each record check.
642642
643643 (d) The commissioner shall approve a request for change of control under subsection (b) if, after investigation, the commissioner determines that the person or group of persons requesting approval has the competence, experience, character, and general fitness to control the licensee or person in control of the licensee in a lawful and proper manner, and that the interests of the public will not be jeopardized by the change of control.
644644
645645 (e) The following persons shall be exempt from the requirements of subsection (b), but the licensee regardless shall notify the commissioner when a change of control results in the following:
646646
647647 (1) A person who acts as a proxy for the sole purpose of voting at a designated meeting of the security holders or holders of voting interests of a licensee or person in control of a licensee;
648648
649649 (2) A person who acquires control of a licensee by devise or descent;
650650
651651 (3) A person who acquires control as a personal representative, custodian, guardian, conservator, trustee, or as an officer appointed by a court of competent jurisdiction or by operation of law; or
652652
653653 (4) A person whom the commissioner, by rule or order, exempts in the public interest.
654654
655655 (f) Before filing a request for approval for a change of control, a person may request, in writing, a determination from the commissioner as to whether the person would be considered a person in control of a licensee upon consummation of a proposed transaction. If the commissioner determines that the person would not be a person in control of a licensee, the commissioner shall enter an order to that effect and the proposed person and transaction shall not be subject to subsections (b) through (d).
656656
657657 (g) Subsection (b) shall not apply to public offerings of securities.
658658
659659 § -40 Authorized places of business; principal office; branch offices; relocation; closure. (a) Every small dollar lender licensed under this chapter shall have and maintain a principal place of business in the State, regardless of whether the small dollar lender maintains its principal office outside of the State.
660660
661661 (b) If a small dollar lender has more than one place of business, each additional place of business in the State shall be licensed as a branch office with the commissioner. No business shall be conducted at a branch office until the branch office has been licensed by the commissioner.
662662
663663 (c) A small dollar lender shall not maintain any branch offices in the State in addition to its principal place of business without the prior written approval of the commissioner. An application to establish a branch office shall be submitted through NMLS with a nonrefundable application fee as required by section -35.
664664
665665 (d) A small dollar lender shall not relocate any office in this State without the prior written approval of the commissioner. An application to relocate an office shall be submitted to the commissioner at least thirty days prior to relocating and shall set forth the reasons for the relocation, the street address of the proposed relocated office, and other information that may be required by the commissioner. An application to relocate an office pursuant to this subsection shall be submitted with a nonrefundable fee as required by section -35.
666666
667667 (e) A small dollar lender shall give the commissioner notice of its intent to close a branch office at least thirty days prior to the closing. The notice shall:
668668
669669 (1) State the intended date of closing; and
670670
671671 (2) Specify the reasons for the closing.
672672
673673 (f) The principal place of business and each branch office of the small dollar lender shall be identified in NMLS to consumers as a location at which the licensee holds itself out as a small dollar lender.
674674
675675 (g) A license issued under this chapter shall be prominently displayed in the principal place of business and each branch office.
676676
677677 § -41 Payment of fees. All fees collected pursuant to section -35, administrative fines, and other charges collected pursuant to this chapter shall be deposited into the compliance resolution fund established pursuant to section 26‑9(o) and shall be payable through NMLS, to the extent allowed by NMLS. Fees not eligible for payment through NMLS shall be deposited into a separate account within the compliance resolution fund for use by the division.
678678
679679 § -42 Powers of commissioner. (a) The commissioner may adopt rules pursuant to chapter 91 as the commissioner deems necessary for the administration of this chapter.
680680
681681 (b) In addition to any other powers provided by law, the commissioner shall have the authority to:
682682
683683 (1) Issue declaratory rulings or informal nonbinding interpretations;
684684
685685 (2) Investigate and conduct hearings regarding any violation of this chapter or any rule or order of, or agreement with, the commissioner;
686686
687687 (3) Create fact-finding committees that may make recommendations to the commissioner for the commissioner's deliberations;
688688
689689 (4) Require an applicant or any of its control persons, executive officers, directors, general partners, and managing members to disclose their relevant criminal history and request a criminal history record check in accordance with chapter 846;
690690
691691 (5) Contract with or employ qualified persons, including accountants, attorneys, investigators, examiners, auditors, or other professionals who may be exempt from chapter 76 and who shall assist the commissioner in exercising the commissioner's powers and duties;
692692
693693 (6) Process and investigate complaints, subpoena witnesses and documents, administer oaths, and receive affidavits and oral testimony, including telephonic communications, and do any and all things necessary or incidental to the exercise of the commissioner's power and duties, including the authority to conduct contested case proceedings under chapter 91;
694694
695695 (7) Require a licensee to comply with any rule, guidance, guideline, statement, supervisory policy or any similar proclamation issued or adopted by the Federal Deposit Insurance Corporation to the same extent and in the same manner as a bank chartered by the State or, in the alternative, any policy position of the Conference of State Bank Supervisors;
696696
697697 (8) Enter into agreements or relationships with other government officials or regulatory associations in order to improve efficiencies and reduce regulatory burden by sharing resources, standardized or uniform methods or procedures, and documents, records, information, or evidence obtained under this chapter;
698698
699699 (9) Use, hire, contract, or employ public or privately available analytical systems, methods, or software to investigate or examine a licensee or person subject to this chapter;
700700
701701 (10) Accept and rely on investigation or examination reports made by other government officials, within or without this State; and
702702
703703 (11) Accept audit reports made by an independent certified public accountant for the licensee or person subject to this chapter in the course of that part of the examination covering the same general subject matter as the audit and may incorporate the audit report in the report of the examination, report of investigation, or other writing of the commissioner.
704704
705705 § -43 Investigation and examination authority. (a) In addition to the authority granted under section -42(b), the commissioner shall have the authority to conduct investigations and examinations in accordance with this section. The commissioner may access, receive, and use any books, accounts, records, files, documents, information, or evidence that the commissioner deems relevant to the investigation or examination, regardless of the location, possession, control, or custody of the documents, information, or evidence.
706706
707707 (b) For the purposes of investigating violations or complaints arising under this chapter, or for the purposes of examination, the commissioner may review, investigate, or examine any licensee or person subject to this chapter as often as necessary to carry out the purposes of this chapter. The commissioner may direct, subpoena, or order the attendance of, and examine under oath, all persons whose testimony may be required about loans or the business or subject matter of any investigation or examination and may direct, subpoena, or order the person to produce books, accounts, records, files, and any other documents the commissioner deems relevant to the inquiry.
708708
709709 (c) Each licensee or person subject to this chapter shall provide to the commissioner, upon request, the books and records relating to the operations of the licensee or person subject to this chapter. The commissioner shall have access to the books and records and shall be permitted to interview the control persons, executive officers, directors, general partners, managing members, principals, managers, employees, independent contractors, agents, and consumers of the licensee or person subject to this chapter concerning their business.
710710
711711 (d) Each licensee or person subject to this chapter shall make or compile reports or prepare other information, as directed by the commissioner, to carry out the purposes of this section, including:
712712
713713 (1) Accounting compilations;
714714
715715 (2) Information lists and data concerning loan transactions in a format prescribed by the commissioner; or
716716
717717 (3) Other information that the commissioner deems necessary.
718718
719719 (e) In conducting any investigation or examination authorized by this chapter, the commissioner may control access to any documents and records of the licensee or person under investigation or examination. The commissioner may take possession of the documents and records or place a person in exclusive charge of the documents and records. During the period of control, no person shall remove or attempt to remove any of the documents and records except pursuant to a court order or with the consent of the commissioner. Unless the commissioner has reasonable grounds to believe the documents or records of the licensee or person under investigation or examination have been, or are at risk of being, altered or destroyed for the purposes of concealing a violation of this chapter, the licensee or owner of the documents and records shall have access to the documents or records as necessary to conduct its ordinary business affairs.
720720
721721 (f) The authority of this section shall remain in effect, whether a licensee or person subject to this chapter acts or claims to act under any licensing or registration law of this State, or claims to act without such authority.
722722
723723 (g) No licensee or person subject to investigation or examination under this section may knowingly withhold, abstract, remove, mutilate, destroy, or secrete any books, records, computer records, or other information.
724724
725725 (h) The commissioner may charge an investigation or examination fee, payable to the commissioner, based upon the cost per hour per examiner for all licensees and persons subject to this chapter investigated or examined by the commissioner or the commissioner's staff. The hourly fee shall be $60 or an amount as the commissioner shall establish by rule pursuant to chapter 91. In addition to the investigation or examination fee, the commissioner may charge any person who is investigated or examined by the commissioner or the commissioner's staff pursuant to this section additional amounts for travel, per diem, mileage, and other reasonable expenses incurred in connection with the investigation or examination, payable to the commissioner.
726726
727727 (i) Any person having reason to believe that this chapter or the rules adopted under this chapter have been violated, or that a license issued under this chapter should be suspended or revoked, may file a written complaint with the commissioner, setting forth the details of the alleged violation or grounds for suspension or revocation.
728728
729729 § -44 Confidentiality. (a) Except as otherwise provided in title 12 United States Code section 5111, the requirements under any federal or state law regarding the privacy or confidentiality of any information or material provided to NMLS, and any privilege arising under federal or state law, including the rules of any federal or state court, with respect to the information or material shall continue to apply to the information or material after the information or material has been disclosed to NMLS. The information and material may be shared with all state and federal regulatory officials with oversight authority over transactions subject to this chapter, without the loss of privilege or the loss of confidentiality protections provided by federal or state law.
730730
731731 (b) For the purposes of this section, the commissioner shall be authorized to enter into agreements or sharing arrangements with other governmental agencies, the Conference of State Bank Supervisors, or other associations representing governmental agencies as established by rule or order of the commissioner.
732732
733733 (c) Information or material that is subject to a privilege or confidentiality under subsection (a) shall not be subject to:
734734
735735 (1) Disclosure under any federal or state law governing the disclosure to the public of information held by an officer or an agency of the federal government or a state; or
736736
737737 (2) Subpoena or discovery, or admission into evidence, in any private civil action or administrative process, unless any privilege is determined by NMLS to be applicable to the information or material; provided that the person to whom the information or material pertains waives, in whole or in part, in the discretion of the person, that privilege.
738738
739739 (d) Notwithstanding chapter 92F, the examination process and related information and documents, including the reports of examination, shall be confidential and shall not be subject to discovery or disclosure in civil or criminal lawsuits.
740740
741741 (e) In the event of a conflict between this section and any other section of law relating to the disclosure of privileged or confidential information or material, this section shall control.
742742
743743 (f) This section shall not apply to information or material relating to the employment history of, and publicly adjudicated disciplinary and enforcement actions against, any persons that are included in NMLS for access by the public.
744744
745745 § -45 Prohibited practices. (a) It shall be a violation of this chapter for a licensee, its control persons, executive officers, directors, general partners, managing members, employees, or independent contractors, or any other person subject to this chapter to:
746746
747747 (1) Engage in any act that limits or restricts the application of this chapter, including making a small dollar loan disguised as a leaseback transaction or a personal property, personal sales, or automobile title loan, or by disguising loan proceeds as cash rebates for the pretextual installment sale of goods and services;
748748
749749 (2) Make a secured small dollar loan;
750750
751751 (3) Use a consumer's account number to prepare, issue, or create a check on behalf of the consumer;
752752
753753 (4) Charge, collect, or receive, directly or indirectly, charges for negotiating forms of loan proceeds other than cash, charges for brokering or obtaining loans, prepayment fees, or any fees, interest, or charges in connection with a small dollar loan except those explicitly authorized in this chapter;
754754
755755 (5) Fail to make disclosures as required by this chapter and any other applicable state or federal law, including rules or regulations adopted pursuant to state or federal law;
756756
757757 (6) Directly or indirectly employ any scheme, device, or artifice to defraud or mislead any consumer, any lender, or any person;
758758
759759 (7) Directly or indirectly engage in unfair or deceptive acts, practices, or advertising in connection with a small dollar loan toward any person;
760760
761761 (8) Directly or indirectly obtain property by fraud or misrepresentation;
762762
763763 (9) Make a small dollar loan to any person physically located in the State through the use of the Internet, facsimile, telephone, kiosk, or other means without first obtaining a license under this chapter;
764764
765765 (10) Make, in any manner, any false or deceptive statement or representation, including with regard to the rates, fees, or other financing terms or conditions for a small dollar loan, or engage in bait and switch advertising;
766766
767767 (11) Make any false statement or knowingly and wilfully make any omission of material fact in connection with any reports filed with the division by a licensee or in connection with any investigation conducted by the division;
768768
769769 (12) Advertise any rate of interest without conspicuously disclosing the annual percentage rate implied by that rate of interest or otherwise fail to comply with any requirement of the Truth in Lending Act, or any other applicable state or federal laws or regulations;
770770
771771 (13) Make small dollar loans from any unlicensed location;
772772
773773 (14) Draft funds from any depository financial institution without written approval of the consumer; provided that nothing in this paragraph shall prohibit the conversion of a negotiable instrument into an electronic form for processing through the Automated Clearing House or similar system;
774774
775775 (15) Attempt to collect from a consumer's account after two consecutive attempts have failed, unless the licensee obtains new written authorization from the consumer to transfer or withdraw funds from the account;
776776
777777 (16) Make a loan to a consumer that includes a demand feature that was not clearly disclosed in the written agreement pursuant to section -3 or collect or demand repayment of any outstanding balance or unpaid interest or fees except as provided in section -3;
778778
779779 (17) Fail to comply with all applicable state and federal laws relating to the activities governed by this chapter; or
780780
781781 (18) Fail to pay any fee, assessment, or moneys due to the department.
782782
783783 (b) In addition to any other penalties provided for under this chapter, any small dollar loan transaction in violation of subsection (a) shall be void and unenforceable."
784784
785785 SECTION 3. Section 478-4, Hawaii Revised Statutes, is amended by amending subsection (d) to read as follows:
786786
787787 "(d) The rate limitations contained in subsections (a) and (b) of this section and section 478-11.5 shall not apply to any [credit]:
788788
789789 (1) Credit transaction authorized by, and entered into in accordance with the provisions of, articles 9 and 10 of chapter 412 or chapter 476[.]; or
790790
791791 (2) Small dollar loan transaction authorized by, and entered into in accordance with, chapter ."
792792
793793 SECTION 4. Section 478-5, Hawaii Revised Statutes, is amended to read as follows:
794794
795795 "§478-5 Usury not recoverable. If a greater rate of interest than that permitted by law is contracted for with respect to any consumer credit transaction, any home business loan or any credit card agreement, the contract shall not, by reason thereof, be void. But if in any action on the contract proof is made that a greater rate of interest than that permitted by law has been directly or indirectly contracted for, the creditor shall only recover the principal and the debtor shall recover costs. If interest has been paid, judgment shall be for the principal less the amount of interest paid. This section shall not be held to apply[, to loans] to:
796796
797797 (1) Loans made by financial services loan companies and credit unions at the rates authorized under and pursuant to articles 9 and 10 of chapter 412[.];
798798
799799 (2) Any small dollar loan regulated under chapter ; or
800800
801801 (3) Fees authorized under and pursuant to chapter 480F."
802802
803803 SECTION 5. Section 478-6, Hawaii Revised Statutes, is amended to read as follows:
804804
805805 "§478-6 Usury; penalty. Any person who directly or indirectly receives any interest or finance charge at a rate greater than that permitted by law or who, by any method or device whatsoever, receives or arranges for the receipt of interest or finance charge at a greater rate than that permitted by law on any credit transaction shall be guilty of usury and shall be fined not more than $250, unless a greater amount is allowed by law, or imprisoned not more than one year, or both."
806806
807807 SECTION 6. Section 846-2.7, Hawaii Revised Statutes, is amended by amending subsection (b) to read as follows:
808808
809809 "(b) Criminal history record checks may be conducted by:
810810
811811 (1) The department of health or its designee on operators of adult foster homes for individuals with developmental disabilities or developmental disabilities domiciliary homes and their employees, as provided by section 321-15.2;
812812
813813 (2) The department of health or its designee on prospective employees, persons seeking to serve as providers, or subcontractors in positions that place them in direct contact with clients when providing non-witnessed direct mental health or health care services as provided by section 321-171.5;
814814
815815 (3) The department of health or its designee on all applicants for licensure or certification for, operators for, prospective employees, adult volunteers, and all adults, except adults in care, at healthcare facilities as defined in section 321-15.2;
816816
817817 (4) The department of education on employees, prospective employees, and teacher trainees in any public school in positions that necessitate close proximity to children as provided by section 302A-601.5;
818818
819819 (5) The counties on employees and prospective employees who may be in positions that place them in close proximity to children in recreation or child care programs and services;
820820
821821 (6) The county liquor commissions on applicants for liquor licenses as provided by section 281-53.5;
822822
823823 (7) The county liquor commissions on employees and prospective employees involved in liquor administration, law enforcement, and liquor control investigations;
824824
825825 (8) The department of human services on operators and employees of child caring institutions, child placing organizations, and foster boarding homes as provided by section 346-17;
826826
827827 (9) The department of human services on prospective adoptive parents as established under section 346‑19.7;
828828
829829 (10) The department of human services or its designee on applicants to operate child care facilities, household members of the applicant, prospective employees of the applicant, and new employees and household members of the provider after registration or licensure as provided by section 346-154, and persons subject to section 346-152.5;
830830
831831 (11) The department of human services on persons exempt pursuant to section 346-152 to be eligible to provide child care and receive child care subsidies as provided by section 346-152.5;
832832
833833 (12) The department of health on operators and employees of home and community-based case management agencies and operators and other adults, except for adults in care, residing in community care foster family homes as provided by section 321-15.2;
834834
835835 (13) The department of human services on staff members of the Hawaii youth correctional facility as provided by section 352-5.5;
836836
837837 (14) The department of human services on employees, prospective employees, and volunteers of contracted providers and subcontractors in positions that place them in close proximity to youth when providing services on behalf of the office or the Hawaii youth correctional facility as provided by section 352D-4.3;
838838
839839 (15) The judiciary on employees and applicants at detention and shelter facilities as provided by section 571-34;
840840
841841 (16) The department of public safety on employees and prospective employees who are directly involved with the treatment and care of persons committed to a correctional facility or who possess police powers including the power of arrest as provided by section 353C-5;
842842
843843 (17) The board of private detectives and guards on applicants for private detective or private guard licensure as provided by section 463-9;
844844
845845 (18) Private schools and designated organizations on employees and prospective employees who may be in positions that necessitate close proximity to children; provided that private schools and designated organizations receive only indications of the states from which the national criminal history record information was provided pursuant to section 302C-1;
846846
847847 (19) The public library system on employees and prospective employees whose positions place them in close proximity to children as provided by section 302A‑601.5;
848848
849849 (20) The State or any of its branches, political subdivisions, or agencies on applicants and employees holding a position that has the same type of contact with children, vulnerable adults, or persons committed to a correctional facility as other public employees who hold positions that are authorized by law to require criminal history record checks as a condition of employment as provided by section 78-2.7;
850850
851851 (21) The department of health on licensed adult day care center operators, employees, new employees, subcontracted service providers and their employees, and adult volunteers as provided by section 321-15.2;
852852
853853 (22) The department of human services on purchase of service contracted and subcontracted service providers and their employees serving clients of the adult protective and community services branch, as provided by section 346-97;
854854
855855 (23) The department of human services on foster grandparent program, senior companion program, and respite companion program participants as provided by section 346-97;
856856
857857 (24) The department of human services on contracted and subcontracted service providers and their current and prospective employees that provide home and community-based services under section 1915(c) of the Social Security Act, title 42 United States Code section 1396n(c), or under any other applicable section or sections of the Social Security Act for the purposes of providing home and community-based services, as provided by section 346-97;
858858
859859 (25) The department of commerce and consumer affairs on proposed directors and executive officers of a bank, savings bank, savings and loan association, trust company, and depository financial services loan company as provided by section 412:3-201;
860860
861861 (26) The department of commerce and consumer affairs on proposed directors and executive officers of a nondepository financial services loan company as provided by section 412:3-301;
862862
863863 (27) The department of commerce and consumer affairs on the original chartering applicants and proposed executive officers of a credit union as provided by section 412:10-103;
864864
865865 (28) The department of commerce and consumer affairs on:
866866
867867 (A) Each principal of every non-corporate applicant for a money transmitter license;
868868
869869 (B) Each person who upon approval of an application by a corporate applicant for a money transmitter license will be a principal of the licensee; and
870870
871871 (C) Each person who upon approval of an application requesting approval of a proposed change in control of licensee will be a principal of the licensee,
872872
873873 as provided by sections 489D-9 and 489D‑15;
874874
875875 (29) The department of commerce and consumer affairs on applicants for licensure and persons licensed under title 24;
876876
877877 (30) The Hawaii health systems corporation on:
878878
879879 (A) Employees;
880880
881881 (B) Applicants seeking employment;
882882
883883 (C) Current or prospective members of the corporation board or regional system board; or
884884
885885 (D) Current or prospective volunteers, providers, or contractors,
886886
887887 in any of the corporation's health facilities as provided by section 323F-5.5;
888888
889889 (31) The department of commerce and consumer affairs on:
890890
891891 (A) An applicant for a mortgage loan originator license, or license renewal; and
892892
893893 (B) Each control person, executive officer, director, general partner, and managing member of an applicant for a mortgage loan originator company license or license renewal,
894894
895895 as provided by chapter 454F;
896896
897897 (32) The state public charter school commission or public charter schools on employees, teacher trainees, prospective employees, and prospective teacher trainees in any public charter school for any position that places them in close proximity to children, as provided in section 302D-33;
898898
899899 (33) The counties on prospective employees who work with children, vulnerable adults, or senior citizens in community-based programs;
900900
901901 (34) The counties on prospective employees for fire department positions which involve contact with children or vulnerable adults;
902902
903903 (35) The counties on prospective employees for emergency medical services positions which involve contact with children or vulnerable adults;
904904
905905 (36) The counties on prospective employees for emergency management positions and community volunteers whose responsibilities involve planning and executing homeland security measures including viewing, handling, and engaging in law enforcement or classified meetings and assisting vulnerable citizens during emergencies or crises;
906906
907907 (37) The State and counties on employees, prospective employees, volunteers, and contractors whose position responsibilities require unescorted access to secured areas and equipment related to a traffic management center;
908908
909909 (38) The State and counties on employees and prospective employees whose positions involve the handling or use of firearms for other than law enforcement purposes;
910910
911911 (39) The State and counties on current and prospective systems analysts and others involved in an agency's information technology operation whose position responsibilities provide them with access to proprietary, confidential, or sensitive information;
912912
913913 (40) The department of commerce and consumer affairs on:
914914
915915 (A) Applicants for real estate appraiser licensure or certification as provided by chapter 466K;
916916
917917 (B) Each person who owns more than ten per cent of an appraisal management company who is applying for registration as an appraisal management company, as provided by section 466L-7; and
918918
919919 (C) Each of the controlling persons of an applicant for registration as an appraisal management company, as provided by section 466L-7;
920920
921921 (41) The department of health or its designee on all license applicants, licensees, employees, contractors, and prospective employees of medical cannabis dispensaries, and individuals permitted to enter and remain in medical cannabis dispensary facilities as provided under sections 329D-15(a)(4) and 329D‑16(a)(3);
922922
923923 (42) The department of commerce and consumer affairs on applicants for nurse licensure or license renewal, reactivation, or restoration as provided by sections 457-7, 457-8, 457-8.5, and 457-9;
924924
925925 (43) The county police departments on applicants for permits to acquire firearms pursuant to section 134-2 and on individuals registering their firearms pursuant to section 134-3;
926926
927927 (44) The department of commerce and consumer affairs on:
928928
929929 (A) Each of the controlling persons of the applicant for licensure as an escrow depository, and each of the officers, directors, and principals who will be in charge of the escrow depository's activities upon licensure; and
930930
931931 (B) Each of the controlling persons of an applicant for proposed change in control of an escrow depository licensee, and each of the officers, directors, and principals who will be in charge of the licensee's activities upon approval of such application,
932932
933933 as provided by chapter 449;
934934
935935 (45) The department of taxation on current or prospective employees or contractors who have access to federal tax information in order to comply with requirements of federal law, regulation, or procedure, as provided by section 231-1.6;
936936
937937 (46) The department of labor and industrial relations on current or prospective employees or contractors who have access to federal tax information in order to comply with requirements of federal law, regulation, or procedure, as provided by section 383-110;
938938
939939 (47) The department of human services on current or prospective employees or contractors who have access to federal tax information in order to comply with requirements of federal law, regulation, or procedure, as provided by section 346-2.5;
940940
941941 (48) The child support enforcement agency on current or prospective employees, or contractors who have access to federal tax information in order to comply with federal law, regulation, or procedure, as provided by section 576D-11.5; [and]
942942
943943 (49) The department of commerce and consumer affairs on each control person, executive officer, director, general partner, and managing member of a small dollar loan licensee, or an applicant for a small dollar loan license as provided by chapter ; and
944944
945945 [(49)] (50) Any other organization, entity, or the State, its branches, political subdivisions, or agencies as may be authorized by state law."
946946
947947 SECTION 7. There is appropriated out of the general revenues of the State of Hawaii the sum of $ or so much thereof as may be necessary for fiscal year 2021-2022 and the same sum or so much thereof as may be necessary for fiscal year 2022-2023 to establish and hire two full-time equivalent (2.0 FTE) permanent examiners, without regard to chapter 76, Hawaii Revised Statutes, to carry out the purposes of the small dollar installment loan program established by section 2 of this Act; provided that the positions may be added to the position count for the division of financial institutions of the department of commerce and consumer affairs.
948948
949949 The sums appropriated shall be expended by the department of commerce and consumer affairs for the purposes of this part.
950950
951951 PART III
952952
953953 SECTION 8. Chapter 480F, Hawaii Revised Statutes, is amended by adding six new sections to be appropriately designated and to read as follows:
954954
955955 "§480F- Registration required. (a) No check casher shall conduct business in the State, including deferred deposit transactions, without first registering with the department under this chapter.
956956
957957 (b) The director shall prescribe the form of the application for registration. Each application shall be accompanied by the appropriate fee as prescribed by the director by rules adopted pursuant to chapter 91.
958958
959959 (c) Check casher registration shall be updated annually and shall include the following:
960960
961961 (1) The address of the principal office of the check casher;
962962
963963 (2) The name and address of the check casher's agent for service of process in the State; and
964964
965965 (3) Payment of the appropriate registration fees, as established by the director under rules adopted pursuant to chapter 91.
966966
967967 §480F- Voluntary payment plans. (a) At the time of origination of a third consecutive deferred deposit transaction made to a customer by a check casher, and at the time of origination of any subsequent consecutive deferred deposit transactions, the check casher shall offer the customer, in writing, the option to participate in a voluntary payment plan. Should the customer be in financial hardship, a voluntary payment plan may be requested by the customer and arranged by the customer and the check casher at any time.
968968
969969 (b) The voluntary payment plan shall be structured to pay the existing debt, both the principal and the fee, in at least four equal payments that coincide with the customer's periodic pay dates or the date the customer is scheduled to receive benefits, unless the customer requests different payment due dates. The payments made pursuant to the voluntary payment plan shall be applied directly to the existing debt, and the lender shall not charge the customer any additional fee other than an administration fee not to exceed $30 for participation in the voluntary payment plan.
970970
971971 (c) The check casher shall provide a written copy of the voluntary payment plan agreement to the customer, or an electric copy if the transaction is being conducted over the Internet. The check casher shall be prohibited from engaging in collection activities while the customer continues to make payments in accordance with the payment plan. The check casher shall be prohibited from making any additional deferred deposit transactions to the customer prior to the completion of the payments under the voluntary payment plan.
972972
973973 (d) The check casher may require the customer to provide a post-dated check or electronic authorization for funds transferred for each payment under the voluntary payment plan. If any check or electronic authorization accepted by the check casher as payment for a voluntary payment plan is dishonored, the check casher shall charge the customer a fee for the dishonored instrument not to exceed $20.
974974
975975 (e) If the customer fails to make payments in accordance with a voluntary payment plan, the check casher is entitled to take action as otherwise allowed under this chapter to collect the remaining funds due and may charge the customer a one-time default fee of $30.
976976
977977 §480F- Single deferred deposit transaction limitation. A check casher shall take reasonable measures to ensure that no customer has more than one deferred deposit transaction outstanding at a time from all sources. A check casher that receives written confirmation from each customer that the customer does not have any outstanding deferred deposit transactions as of the date the customer enters into a deferred deposit transaction with the check casher shall be deemed to have met the requirements of this section.
978978
979979 §480F- Fees; relation to usury. Any fee charged in compliance with this chapter shall be exempt from chapter 478.
980980
981981 §480F- Records and reports. Every check casher shall keep records and make reports with respect to the operation of business as provided in rules adopted by the director pursuant to chapter 91.
982982
983983 §480F- Rules. The director shall adopt rules necessary to implement this chapter pursuant to chapter 91."
984984
985985 SECTION 9. Section 480F-1, Hawaii Revised Statutes, is amended by adding three new definitions to be appropriately inserted and to read as follows:
986986
987987 ""Department" means the department of commerce and consumer affairs.
988988
989989 "Director" means the director of commerce and consumer affairs.
990990
991991 "Financial hardship" means any hardship from loss of income, reduced work hours, increased living costs, or other hardships outside of the control of the customer at the discretion of the check casher and evidenced with documentation."
992992
993993 SECTION 10. Section 480F-2, Hawaii Revised Statutes, is amended to read as follows:
994994
995995 "[[]§480F-2[]] Posting and notice of fees charged. Any person who cashes one or more checks for a fee shall:
996996
997997 (1) Post in a conspicuous place in every location at which the person does business a notice that sets forth[:] in no smaller than thirty-eight point type:
998998
999999 (A) The fees charged for cashing a check, for selling or issuing a money order, and for the initial issuance of any membership or identification cards; and
10001000
10011001 (B) That consumer complaints about the check cashing business may be filed with the department [of commerce and consumer affairs], and includes and identifies the telephone number and address of the consumer information service of the department [of commerce and consumer affairs];
10021002
10031003 (2) Provide written notice to each customer [of the fees charged for cashing checks] in no smaller than twelve-point type that is separate from and in addition to any posted notice[;] the following information:
10041004
10051005 (A) The fees charged for cashing checks; and
10061006
10071007 (B) That consumer complaints about the check cashing business may be filed with the department, including and identifying the telephone number and address of the consumer information service of the department;
10081008
10091009 (3) Obtain a written acknowledgment from the customer that written notice [of the fees charged for cashing checks] as required by paragraph (2) was provided[;] to the customer; and
10101010
10111011 (4) Provide each customer a receipt documenting any and all fees charged."
10121012
10131013 SECTION 11. Section 480F-3, Hawaii Revised Statutes, is amended to read as follows:
10141014
10151015 "[[]§480F-3[]] Authorized fees. Except as provided in [section 480F-4,] this chapter for check cashers that enter into deferred deposit transactions, no check casher shall charge fees in excess of the following amounts:
10161016
10171017 (1) Five per cent of the face amount of the check or $5, whichever is greater;
10181018
10191019 (2) Three per cent of the face amount of the check or $5, whichever is greater, if the check is the payment of any kind of state public assistance or federal social security benefit payable to the bearer of the check;
10201020
10211021 (3) Ten per cent of the face amount of a personal check or money order, or $5, whichever is greater; or
10221022
10231023 (4) No more than $10 to set up an initial account and issue an optional membership or identification card, and no more than $5 for a replacement optional identification card.
10241024
10251025 The fees allowed in this section shall not be assessed in any transaction or agreement in which the check casher defers deposit of the check."
10261026
10271027 SECTION 12. Section 480F-4, Hawaii Revised Statutes, is amended to read as follows:
10281028
10291029 "§480F-4 Deferred deposits, when allowed. (a) No check casher may defer the deposit of a check except as provided in this section.
10301030
10311031 (b) In addition to the notice required by section 480F‑2, a check casher that defers the deposit of any checks shall post in a conspicuous place in every location at which the check casher does business a notice that sets forth in no smaller than thirty-eight point type:
10321032
10331033 (1) The total amount of any fees charged for the deferred deposit, expressed both in United States currency and as an annual percentage rate;
10341034
10351035 (2) That customers have a right to rescind a deferred deposit transaction within twenty-four hours of the transaction;
10361036
10371037 (3) That deferred deposit transactions are not suitable for long-term borrowing;
10381038
10391039 (4) That a customer may have no more than one outstanding deferred deposit transaction from all sources;
10401040
10411041 (5) Information on available financial education services, including contact information for an approved budget and credit counselor or an approved housing counselor; and
10421042
10431043 (6) A copy of the registration to do business as a check casher as required by this chapter.
10441044
10451045 [(b)] (c) Each deferred deposit shall be made pursuant to a written agreement that has been signed by the customer and the check casher or an authorized representative of the check casher. The written agreement shall contain a statement of the following:
10461046
10471047 (1) The total amount of any fees charged for the deferred deposit, expressed both in United States currency and as an annual percentage rate[.]; and
10481048
10491049 (2) Notices stating that:
10501050
10511051 (A) The customer has a right to rescind a deferred deposit transaction within twenty-four hours of the transaction;
10521052
10531053 (B) The customer may have no more than one outstanding deferred deposit transaction from all sources;
10541054
10551055 (C) Deferred deposit transactions are not suitable for long-term borrowing; and
10561056
10571057 (D) The customer may enter into a voluntary payment plan if the customer:
10581058
10591059 (i) Is experiencing financial hardship; or
10601060
10611061 (ii) Has entered into three or more consecutive transactions with the same check casher; and
10621062
10631063 (3) A declaration that financial education services are available and include contact information for an approved budget and credit counselor or an approved housing counselor.
10641064
10651065 The written agreement shall authorize the check casher to defer deposit of the personal check until a specific date not later than thirty-two days from the date the written agreement was signed. The written agreement shall not permit the check casher to accept collateral.
10661066
10671067 [(c)] (d) The face amount of the check shall not exceed $600 or twenty five per cent of the customer's gross monthly income, whichever is less, and the deposit of a personal check written by a customer pursuant to a deferred deposit transaction may be deferred for no more than thirty-two days. A check casher may charge a fee for deferred deposit of a personal check in an amount not to exceed fifteen per cent of the face amount of the check. Any fees charged for deferred deposit of a personal check in compliance with this section shall be exempt from chapter 478.
10681068
10691069 [(d)] (e) A check casher shall not enter into an agreement for deferred deposit with a customer during the period of time that an earlier agreement for a deferred deposit for the same customer is in effect. A deferred deposit transaction shall not be repaid, refinanced, or consolidated by or with the proceeds of another deferred deposit transaction.
10701070
10711071 [(e)] (f) A check casher who enters into a deferred deposit agreement and accepts a check passed on insufficient funds, or any assignee of that check casher, shall not be entitled to recover damages in any action brought pursuant to or governed by chapter 490. No additional interest shall be collected except the ten per cent allowed by law on uncollected judgments. Instead, the check casher may charge and recover a fee for the return of a dishonored check in an amount not greater than $20.
10721072
10731073 [(f)] (g) No amount in excess of the amounts authorized by this section and no collateral products such as insurance shall be directly or indirectly charged by a check casher pursuant or incident to a deferred deposit agreement.
10741074
10751075 (h) For purposes of this section, "approved budget and credit counselor" and "approved housing counselor" shall have the same meaning as those terms are defined in section 667-1."
10761076
10771077 SECTION 13. Section 480F-5, Hawaii Revised Statutes, is amended to read as follows:
10781078
10791079 "[[]§480F-5[]] Exemptions. This chapter shall not apply to[:
10801080
10811081 (1) Any person who is principally engaged in the bona fide retail sale of goods or services, and who, either as incident to or independent of the retail sale or service, from time to time cashes items for a fee or other consideration, where not more than $2, or two per cent of the amount of the check, whichever is greater, is charged for the service; or
10821082
10831083 (2) Any] any person authorized to engage in business as a bank, trust company, savings bank, savings and loan association, financial services loan company, or credit union under the laws of the United States, any state or territory of the United States, or the District of Columbia."
10841084
10851085 SECTION 14. Section 480F-6, Hawaii Revised Statutes, is amended to read as follows:
10861086
10871087 "§480F-6 Penalties. (a) Any person who violates this chapter shall be deemed to have engaged in an unfair or deceptive act or practice in the conduct of any trade or commerce within the meaning of section 480-2(a). Aggrieved consumers may seek those remedies set forth in section 480-13(b).
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10891089 (b) Any person who is not a consumer and is injured by a wilful violation of this chapter may bring an action for the recovery of damages, a proceeding to restrain and enjoin those violations, or both. If judgment is for the plaintiff, the plaintiff shall be awarded a sum not less than $1,000 or threefold damages, whichever sum is greater, and reasonable attorneys' fees together with the costs of suit.
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10911091 (c) A wilful violation of this chapter shall be punishable by a fine of up to $500 and up to thirty days imprisonment.
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10931093 [(d) A customer who enters into a written deferred deposit agreement and offers a personal check to a check casher pursuant to that agreement shall not be subject to any criminal penalty for failure to comply with the terms of that agreement unless the check is dishonored because the customer closed the account or stopped payment on the check.]"
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10951095 SECTION 15. (a) The division of financial institutions of the department of commerce and consumer affairs shall conduct an analysis of the regulation of payday lenders and deferred deposit agreements and its impact on consumer protection in the State as part of its implementation of the purposes of this Act.
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10971097 (b) In conducting the analysis, the division of financial institutions of the department of commerce and consumer affairs shall examine the following:
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10991099 (1) The increasing impact of out-of-state internet lenders who operate in the State;
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11011101 (2) Data regarding consumer complaints;
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11031103 (3) The impact of chapter 480F, Hawaii Revised Statutes, on consumers within the State over the past fifteen years; and
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11051105 (4) Any further measures necessary for increased consumer protection in the State.
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11071107 (c) The division of financial institutions of the department of commerce and consumer affairs shall submit a report of findings and recommendations, including any proposed legislation, to the legislature no later than twenty days prior to the convening of the regular session of 2023.
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11091109 PART IV
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11111111 SECTION 16. This Act does not affect rights and duties that matured, penalties that were incurred, and proceedings that were begun before its effective date.
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11131113 SECTION 17. Statutory material to be repealed is bracketed and stricken. New statutory material is underscored.
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11151115 SECTION 18. This Act shall take effect on July 1, 2022; provided that the licensing requirements for small dollar lenders established by section 2 of this Act shall take effect on January 1, 2023.
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11191119 INTRODUCED BY: _____________________________
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11211121 INTRODUCED BY:
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11231123 _____________________________
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11291129 Report Title: Payday Lending; Small Dollar Loans; Small Dollar Lenders; Licensure; Requirements; Check Cashers; Registration; Voluntary Payment Plans; Notices; Appropriation Description: Transitions from lump sum deferred deposit transactions to installment-based small dollar loan transactions. Specifies various consumer protection requirements for small dollar loans. Beginning 1/1/2023, requires licensure for small dollar lenders that offer small dollar loans to consumers. Specifies licensing requirements for small dollar lenders. Authorizes the division of financial institutions to appoint 2.0 FTE examiner positions, funded via the compliance resolution fund, to carry out the purposes of the small dollar installment loan program. Requires check cashers to be registered with DCCA and to offer a voluntary payment plan to customers under certain circumstances. Establishes the terms of voluntary payment plans. Clarifies that a customer may only have one outstanding deferred deposit transaction from any source. Amends notices to customers required of check cashers. Removes the exemption for persons engaged in the bona fide retail sale of goods or services. Requires the division of financial institutions of the DCCA to conduct an analysis of the regulation of payday lenders and deferred deposit agreements in the State. Effective 7/1/2022. The summary description of legislation appearing on this page is for informational purposes only and is not legislation or evidence of legislative intent.
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11351135 Report Title:
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11371137 Payday Lending; Small Dollar Loans; Small Dollar Lenders; Licensure; Requirements; Check Cashers; Registration; Voluntary Payment Plans; Notices; Appropriation
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11411141 Description:
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11431143 Transitions from lump sum deferred deposit transactions to installment-based small dollar loan transactions. Specifies various consumer protection requirements for small dollar loans. Beginning 1/1/2023, requires licensure for small dollar lenders that offer small dollar loans to consumers. Specifies licensing requirements for small dollar lenders. Authorizes the division of financial institutions to appoint 2.0 FTE examiner positions, funded via the compliance resolution fund, to carry out the purposes of the small dollar installment loan program. Requires check cashers to be registered with DCCA and to offer a voluntary payment plan to customers under certain circumstances. Establishes the terms of voluntary payment plans. Clarifies that a customer may only have one outstanding deferred deposit transaction from any source. Amends notices to customers required of check cashers. Removes the exemption for persons engaged in the bona fide retail sale of goods or services. Requires the division of financial institutions of the DCCA to conduct an analysis of the regulation of payday lenders and deferred deposit agreements in the State. Effective 7/1/2022.
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11511151 The summary description of legislation appearing on this page is for informational purposes only and is not legislation or evidence of legislative intent.