Requesting The Office Of Enterprise Technology Services To Conduct A Feasibility Study On The Development Of A Statewide Interagency System For Filing And Maintaining Documents Required Of Individuals And Organizations Accessing Government Services Online.
Impact
If implemented, the proposed interagency system is expected to streamline the process of accessing government services, reducing the need for individuals to repeatedly upload the same information. Such a system could potentially improve government efficiency and coordination across various sectors, such as taxation, regulatory compliance, and government assistance programs. The resolution highlights the success of existing online filing systems, asserting that similar efficiencies could be mirrored across different branches of government by adopting a consolidated approach.
Summary
Senate Resolution 21 (SR21) aims to enhance the efficiency of government services in Hawaii by requesting the Office of Enterprise Technology Services to conduct a feasibility study. This study would explore the potential development of a statewide interagency system designed for filing and maintaining documents needed by individuals and organizations accessing government services online. With the increasing reliance on digital platforms for service delivery, particularly accelerated by the COVID-19 pandemic, SR21 seeks to address redundant document uploads that often lead to user frustrations and hinder the utilization of online services.
Sentiment
The general sentiment surrounding SR21 appears positive, as stakeholders acknowledge the importance of improving digital access to government services. There is a clear recognition that a unified filing system could provide a better user experience and enhance the overall interaction between citizens and governmental bodies. The response from the Senate Government Operations Committee, who passed the bill with amendments, reflects a supportive stance for initiatives aimed at modernizing and making governmental operations more accessible.
Contention
Notably, while the resolution itself calls for an exploratory study without imposing immediate changes, there may be concerns regarding data privacy and security in handling personal information as the state considers a centralized system for document management. As the feasibility study progresses, it will be essential for the Office of Enterprise Technology Services to address these concerns thoroughly to ensure public trust and compliance with privacy regulations. Moreover, stakeholders will need to consider the implications of such changes on existing workflows and processes within various governmental departments.
Same As
Requesting The Office Of Enterprise Technology Services To Conduct A Feasibility Study On The Development Of A Statewide Interagency System For Filing And Maintaining Documents Required Of Individuals And Organizations Accessing Government Services Online.
Urging The Hawaii Tourism Authority, In Consultation With The Office Of Enterprise Technology Services, To Conduct A Study On The Social And Safety Impacts Of Geotagging.
Urging The Hawaii Tourism Authority, In Consultation With The Office Of Enterprise Technology Services, To Conduct A Study On The Social And Safety Impacts Of Geotagging.
Urging The Office Of Enterprise Technology Services To Improve The State Of Hawaii's Open Data Portal By Increasing And Expanding The Data Sets Available On The Open Data Portal, Centralizing All Open Data Sets Of All State Departments Onto The Open Data Portal, And Continually Updating The Data Sets For Accuracy And Recency Of Publicly Accessible Data.
Requesting The Department Of Health To Conduct A Feasibility Study On The Implementation Of Continuous Monitoring And Sampling Technologies In Waste Combustion Facilities And Municipal Solid Waste Landfills.
Urging The Office Of Enterprise Technology Services To Improve The State Of Hawaii's Open Data Portal By Increasing And Expanding The Data Sets Available On The Open Data Portal, Centralizing All Open Data Sets Of All State Departments Onto The Open Data Portal, And Continually Updating The Data Sets For Accuracy And Recency Of Publicly Accessible Data.
Requesting The Department Of Human Resources Development To Conduct A Sample Survey Of Organizations In The State Within The For-profit, Nonprofit, And Government Sectors That Have Successfully Implemented Remote Work, Hybrid Work, Or Telework Arrangements.
Requesting The Department Of Health To Conduct A Feasibility Study On The Implementation Of Continuous Monitoring And Sampling Technologies In Waste Combustion Facilities And Municipal Solid Waste Landfills.
Requesting The Department Of Human Resources Development To Conduct A Sample Survey Of For-profit, Non-profit, And Government Organizations In Hawaii That Have Successfully Implemented Remote Work, Hybrid Work, Or Telework Arrangements.
Requesting The Office Of Enterprise Technology Services To Conduct A Feasibility Study On The Development Of A Statewide Interagency System For Filing And Maintaining Documents Required Of Individuals And Organizations Accessing Government Services Online.
Public finance; creating the Information Services Agency; making Information Services Division a separate and distinct agency; modifying references to Division; effective date.
Public finance; creating the Information Services Agency; making Information Services Division a separate and distinct agency; modifying references to Division; effective date.