UTILITY SCAM AWARENESS DAY
This resolution aims to raise awareness among utility customers about the potential risks associated with these scams and promote protective measures. By declaring November 20, 2024, as Utility Scam Awareness Day, the bill seeks to educate customers through campaigns led by organizations like Utilities United Against Scams (UUAS). It emphasizes the importance of customer education as a primary method to combat the dangers posed by these scams, fostering a more informed consumer base.
House Resolution 0963, titled 'Utility Scam Awareness Day', addresses the increasing prevalence of utility impersonation scams targeting customers across the nation. The resolution highlights the tactics used by scammers, including phone calls and online schemes, especially noting the uptick in fraudulent activities during the holiday season when consumers may be more vulnerable. The bill encourages utility customers to be vigilant and to contact their utilities directly for verification if they suspect fraudulent activity.
While the resolution does not appear controversial as it focuses on consumer awareness and education, there may be discussions around the effectiveness of such resolutions in tangibly reducing scams. Some may argue the need for legislative measures that enforce stricter penalties on scammers or provide greater resources for consumer protection. Others might believe that public education is sufficient, emphasizing that customers should be proactive in verifying the legitimacy of any utility communications they receive.