Illinois 2023-2024 Regular Session

Illinois Senate Bill SB2615 Compare Versions

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11 103RD GENERAL ASSEMBLY State of Illinois 2023 and 2024 SB2615 Introduced 10/24/2023, by Sen. Laura Fine SYNOPSIS AS INTRODUCED: 225 ILCS 50/3 from Ch. 111, par. 7403225 ILCS 50/4 from Ch. 111, par. 7404 225 ILCS 50/4.6225 ILCS 50/5 from Ch. 111, par. 7405225 ILCS 50/6 from Ch. 111, par. 7406225 ILCS 50/9 from Ch. 111, par. 7409 Amends the Hearing Instrument Consumer Protection Act. Requires all hearing instruments offered for sale to be accompanied by a 30-business day return privilege. Requires the receipt or contract provided to the consumer to state that the consumer has a right to return the hearing instrument for a refund within 30 business days of the date of delivery. Provides that if a nonrefundable dispensing fee or restocking fee, or both, will be withheld from the consumer in event of return, the terms must be clearly stated on the receipt or contract provided to the consumer. Defines terms. Makes technical changes. Effective January 1, 2024. LRB103 34891 MXP 64758 b A BILL FOR 103RD GENERAL ASSEMBLY State of Illinois 2023 and 2024 SB2615 Introduced 10/24/2023, by Sen. Laura Fine SYNOPSIS AS INTRODUCED: 225 ILCS 50/3 from Ch. 111, par. 7403225 ILCS 50/4 from Ch. 111, par. 7404 225 ILCS 50/4.6225 ILCS 50/5 from Ch. 111, par. 7405225 ILCS 50/6 from Ch. 111, par. 7406225 ILCS 50/9 from Ch. 111, par. 7409 225 ILCS 50/3 from Ch. 111, par. 7403 225 ILCS 50/4 from Ch. 111, par. 7404 225 ILCS 50/4.6 225 ILCS 50/5 from Ch. 111, par. 7405 225 ILCS 50/6 from Ch. 111, par. 7406 225 ILCS 50/9 from Ch. 111, par. 7409 Amends the Hearing Instrument Consumer Protection Act. Requires all hearing instruments offered for sale to be accompanied by a 30-business day return privilege. Requires the receipt or contract provided to the consumer to state that the consumer has a right to return the hearing instrument for a refund within 30 business days of the date of delivery. Provides that if a nonrefundable dispensing fee or restocking fee, or both, will be withheld from the consumer in event of return, the terms must be clearly stated on the receipt or contract provided to the consumer. Defines terms. Makes technical changes. Effective January 1, 2024. LRB103 34891 MXP 64758 b LRB103 34891 MXP 64758 b A BILL FOR
22 103RD GENERAL ASSEMBLY State of Illinois 2023 and 2024 SB2615 Introduced 10/24/2023, by Sen. Laura Fine SYNOPSIS AS INTRODUCED:
33 225 ILCS 50/3 from Ch. 111, par. 7403225 ILCS 50/4 from Ch. 111, par. 7404 225 ILCS 50/4.6225 ILCS 50/5 from Ch. 111, par. 7405225 ILCS 50/6 from Ch. 111, par. 7406225 ILCS 50/9 from Ch. 111, par. 7409 225 ILCS 50/3 from Ch. 111, par. 7403 225 ILCS 50/4 from Ch. 111, par. 7404 225 ILCS 50/4.6 225 ILCS 50/5 from Ch. 111, par. 7405 225 ILCS 50/6 from Ch. 111, par. 7406 225 ILCS 50/9 from Ch. 111, par. 7409
44 225 ILCS 50/3 from Ch. 111, par. 7403
55 225 ILCS 50/4 from Ch. 111, par. 7404
66 225 ILCS 50/4.6
77 225 ILCS 50/5 from Ch. 111, par. 7405
88 225 ILCS 50/6 from Ch. 111, par. 7406
99 225 ILCS 50/9 from Ch. 111, par. 7409
1010 Amends the Hearing Instrument Consumer Protection Act. Requires all hearing instruments offered for sale to be accompanied by a 30-business day return privilege. Requires the receipt or contract provided to the consumer to state that the consumer has a right to return the hearing instrument for a refund within 30 business days of the date of delivery. Provides that if a nonrefundable dispensing fee or restocking fee, or both, will be withheld from the consumer in event of return, the terms must be clearly stated on the receipt or contract provided to the consumer. Defines terms. Makes technical changes. Effective January 1, 2024.
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1616 1 AN ACT concerning regulation.
1717 2 Be it enacted by the People of the State of Illinois,
1818 3 represented in the General Assembly:
1919 4 Section 5. The Hearing Instrument Consumer Protection Act
2020 5 is amended by changing Section 3, 4, 4.6, 5, 6, and 9 as
2121 6 follows:
2222 7 (225 ILCS 50/3) (from Ch. 111, par. 7403)
2323 8 (Text of Section before amendment by P.A. 103-495)
2424 9 (Section scheduled to be repealed on January 1, 2026)
2525 10 Sec. 3. Definitions. As used in this Act, except as the
2626 11 context requires otherwise:
2727 12 "Department" means the Department of Public Health.
2828 13 "Director" means the Director of the Department of Public
2929 14 Health.
3030 15 "License" means a license issued by the State under this
3131 16 Act to a hearing instrument dispenser.
3232 17 "Licensed audiologist" means a person licensed as an
3333 18 audiologist under the Illinois Speech-Language Pathology and
3434 19 Audiology Practice Act.
3535 20 "National Board Certified Hearing Instrument Specialist"
3636 21 means a person who has had at least 2 years in practice as a
3737 22 licensed hearing instrument dispenser and has been certified
3838 23 after qualification by examination by the National Board for
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4242 103RD GENERAL ASSEMBLY State of Illinois 2023 and 2024 SB2615 Introduced 10/24/2023, by Sen. Laura Fine SYNOPSIS AS INTRODUCED:
4343 225 ILCS 50/3 from Ch. 111, par. 7403225 ILCS 50/4 from Ch. 111, par. 7404 225 ILCS 50/4.6225 ILCS 50/5 from Ch. 111, par. 7405225 ILCS 50/6 from Ch. 111, par. 7406225 ILCS 50/9 from Ch. 111, par. 7409 225 ILCS 50/3 from Ch. 111, par. 7403 225 ILCS 50/4 from Ch. 111, par. 7404 225 ILCS 50/4.6 225 ILCS 50/5 from Ch. 111, par. 7405 225 ILCS 50/6 from Ch. 111, par. 7406 225 ILCS 50/9 from Ch. 111, par. 7409
4444 225 ILCS 50/3 from Ch. 111, par. 7403
4545 225 ILCS 50/4 from Ch. 111, par. 7404
4646 225 ILCS 50/4.6
4747 225 ILCS 50/5 from Ch. 111, par. 7405
4848 225 ILCS 50/6 from Ch. 111, par. 7406
4949 225 ILCS 50/9 from Ch. 111, par. 7409
5050 Amends the Hearing Instrument Consumer Protection Act. Requires all hearing instruments offered for sale to be accompanied by a 30-business day return privilege. Requires the receipt or contract provided to the consumer to state that the consumer has a right to return the hearing instrument for a refund within 30 business days of the date of delivery. Provides that if a nonrefundable dispensing fee or restocking fee, or both, will be withheld from the consumer in event of return, the terms must be clearly stated on the receipt or contract provided to the consumer. Defines terms. Makes technical changes. Effective January 1, 2024.
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6060 225 ILCS 50/4 from Ch. 111, par. 7404
6161 225 ILCS 50/4.6
6262 225 ILCS 50/5 from Ch. 111, par. 7405
6363 225 ILCS 50/6 from Ch. 111, par. 7406
6464 225 ILCS 50/9 from Ch. 111, par. 7409
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8383 1 Certification in Hearing Instruments Sciences.
8484 2 "Licensed physician" or "physician" means a physician
8585 3 licensed in Illinois to practice medicine in all of its
8686 4 branches pursuant to the Medical Practice Act of 1987.
8787 5 "Trainee" means a person who is licensed to perform the
8888 6 functions of a hearing instrument dispenser in accordance with
8989 7 the Department rules and only under the direct supervision of
9090 8 a hearing instrument dispenser or audiologist who is licensed
9191 9 in the State.
9292 10 "Board" means the Hearing Instrument Consumer Protection
9393 11 Board.
9494 12 "Hearing instrument" or "hearing aid" means any wearable
9595 13 instrument or device designed for or offered for the purpose
9696 14 of aiding or compensating for impaired human hearing and that
9797 15 can provide more than 15 dB full on gain via a 2cc coupler at
9898 16 any single frequency from 200 through 6000 cycles per second,
9999 17 and any parts, attachments, or accessories, including ear
100100 18 molds. "Hearing instrument" or "hearing aid" do not include
101101 19 batteries, cords, or group auditory training devices and any
102102 20 instrument or device used by a public utility in providing
103103 21 telephone or other communication services are excluded.
104104 22 "Practice of fitting, dispensing, or servicing of hearing
105105 23 instruments" means the measurement of human hearing with an
106106 24 audiometer, calibrated to the current American National
107107 25 Standard Institute standards, for the purpose of making
108108 26 selections, recommendations, adaptions, services, or sales of
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119119 1 hearing instruments including the making of earmolds as a part
120120 2 of the hearing instrument.
121121 3 "Sell" or "sale" means any transfer of title or of the
122122 4 right to use by lease, bailment, or any other contract,
123123 5 excluding wholesale transactions with distributors or dealers.
124124 6 "Hearing instrument dispenser" means a person who is a
125125 7 hearing care professional that engages in the selling,
126126 8 practice of fitting, selecting, recommending, dispensing, or
127127 9 servicing of hearing instruments or the testing for means of
128128 10 hearing instrument selection or who advertises or displays a
129129 11 sign or represents himself or herself as a person who
130130 12 practices the testing, fitting, selecting, servicing,
131131 13 dispensing, or selling of hearing instruments.
132132 14 "Fund" means the Hearing Instrument Dispenser Examining
133133 15 and Disciplinary Fund.
134134 16 "Hearing care professional" means a person who is a
135135 17 licensed audiologist, a licensed hearing instrument dispenser,
136136 18 or a licensed physician.
137137 19 (Source: P.A. 98-362, eff. 8-16-13; 98-827, eff. 1-1-15.)
138138 20 (Text of Section after amendment by P.A. 103-495)
139139 21 (Section scheduled to be repealed on January 1, 2026)
140140 22 Sec. 3. Definitions. As used in this Act, except as the
141141 23 context requires otherwise:
142142 24 "Department" means the Department of Public Health.
143143 25 "Director" means the Director of the Department of Public
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154154 1 Health.
155155 2 "Direct supervision" means the final approval given by the
156156 3 licensed hearing instrument professional to all work performed
157157 4 by the person under supervision and that the licensed hearing
158158 5 instrument professional is physically present in the facility
159159 6 any time the person under supervision has contact with a
160160 7 client. "Direct supervision" does not mean that the licensed
161161 8 hearing instrument professional is in the same room when the
162162 9 person under supervision has contact with the client.
163163 10 "Federal Trade Commission" means the United States federal
164164 11 agency which regulates business practices and commerce.
165165 12 "Food and Drug Administration" means the United States
166166 13 federal agency which regulates hearing instruments or hearing
167167 14 aids as medical devices.
168168 15 "License" means a license issued by the State under this
169169 16 Act to a hearing instrument dispenser.
170170 17 "Licensed audiologist" means a person licensed as an
171171 18 audiologist under the Illinois Speech-Language Pathology and
172172 19 Audiology Practice Act and who can prescribe hearing aids in
173173 20 accordance with this Act.
174174 21 "National Board Certified Hearing Instrument Specialist"
175175 22 means a person who has had at least 2 years in practice as a
176176 23 licensed hearing instrument dispenser and has been certified
177177 24 after qualification by examination by the National Board for
178178 25 Certification in Hearing Instruments Sciences.
179179 26 "Licensed physician" or "physician" means a physician
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190190 1 licensed in Illinois to practice medicine in all of its
191191 2 branches pursuant to the Medical Practice Act of 1987.
192192 3 "Trainee" means a person who is licensed to perform the
193193 4 functions of a hearing instrument dispenser or audiologist in
194194 5 accordance with the Department rules and only under the direct
195195 6 supervision of a hearing instrument dispenser or audiologist
196196 7 who is licensed in the State.
197197 8 "Board" means the Hearing Instrument Consumer Protection
198198 9 Board.
199199 10 "Hearing instrument" or "hearing aid" means any instrument
200200 11 or device, including an instrument or device dispensed
201201 12 pursuant to a prescription, that is designed, intended, or
202202 13 offered for the purpose of improving a person's hearing and
203203 14 any parts, attachments, or accessories, including earmolds.
204204 15 "Hearing instrument" or "hearing aid" does not include
205205 16 batteries, cords, and individual or group auditory training
206206 17 devices and any instrument or device used by a public utility
207207 18 in providing telephone or other communication services.
208208 19 "Involvement of a licensed hearing professional person"
209209 20 refers to the supervision supervisor, prescription or other
210210 21 order, involvement, or interaction by a licensed hearing
211211 22 instrument professional.
212212 23 "Practice of prescribing, fitting, dispensing, or
213213 24 servicing of prescription hearing aids" means the measurement
214214 25 of human hearing with an audiometer, calibrated to the current
215215 26 American National Standard Institute standards, for the
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226226 1 purpose of prescribing hearing aids and making selections,
227227 2 recommendations, adaptions, services, or sales of hearing aids
228228 3 including the making of earmolds as a part of the hearing aid.
229229 4 "Sell" or "sale" means any transfer of title or of the
230230 5 right to use by lease, bailment, or any other contract,
231231 6 excluding wholesale transactions with distributors or dealers.
232232 7 "Hearing instrument dispenser" means a person who is a
233233 8 hearing instrument professional that engages in the selling,
234234 9 practice of fitting, selecting, recommending, dispensing,
235235 10 prescribing, or servicing of prescription hearing aids or the
236236 11 testing for means of hearing aid selection or who advertises
237237 12 or displays a sign or represents himself or herself as a person
238238 13 who practices the testing, fitting, selecting, servicing,
239239 14 dispensing, prescribing, or selling of prescription hearing
240240 15 aids.
241241 16 "Fund" means the Hearing Instrument Dispenser Examining
242242 17 and Disciplinary Fund.
243243 18 "Hearing instrument professional" means a person who is a
244244 19 licensed audiologist, a licensed hearing instrument dispenser,
245245 20 or a licensed physician.
246246 21 "Over-the-counter hearing aid" means any instrument or
247247 22 device that:
248248 23 (1) uses the same fundamental scientific technology as
249249 24 air conduction hearing aids, as defined in 21 CFR
250250 25 874.3300, or wireless air conduction hearing aids, as
251251 26 defined in 21 CFR 874.3305;
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262262 1 (2) is intended to be used by adults age 18 and older
263263 2 to compensate for perceived mild to moderate hearing
264264 3 impairment;
265265 4 (3) through tools, tests, or software, allows the user
266266 5 to control the over-the-counter hearing aid and customize
267267 6 it to the user's hearing needs;
268268 7 (4) may use wireless technology or include tests for
269269 8 self-assessment of hearing loss; and
270270 9 (5) is available over-the-counter, without the
271271 10 supervision, prescription, or other order, involvement, or
272272 11 intervention of a licensed person, to consumers through
273273 12 in-person transactions, by mail, or online.
274274 13 "Over-the-counter hearing aid" does not include batteries,
275275 14 cords, and individual or group auditory training devices or
276276 15 any instrument or device used by a public utility in providing
277277 16 telephone or other communication services.
278278 17 "Personal sound amplification product" means an
279279 18 amplification device, as defined by the Food and Drug
280280 19 Administration or the Federal Trade Commission, that is not
281281 20 labeled as a hearing aid and is not intended to treat hearing
282282 21 loss.
283283 22 "Prescribe" means an order for a prescription hearing aid
284284 23 issued by a licensed hearing instrument professional.
285285 24 "Prescription hearing aid" means any wearable instrument
286286 25 or device designed, intended, or offered for the purpose of
287287 26 improving a person's hearing that may only be obtained with
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298298 1 the involvement of a licensed hearing instrument professional.
299299 2 (Source: P.A. 103-495, eff. 1-1-24.)
300300 3 (225 ILCS 50/4) (from Ch. 111, par. 7404)
301301 4 (Text of Section before amendment by P.A. 103-495)
302302 5 (Section scheduled to be repealed on January 1, 2026)
303303 6 Sec. 4. Disclosure; waiver; complaints; insurance. The
304304 7 hearing instrument dispenser shall give at no charge to every
305305 8 person fitted and sold a hearing instrument the "User
306306 9 Instructional Brochure", supplied by the hearing instrument
307307 10 manufacturer containing information required by the U.S. Food
308308 11 and Drug Administration.
309309 12 Whenever a sale or service of one or more hearing
310310 13 instrument involving $50 or more is made or contracted to be
311311 14 made, whether under a single contract or under multiple
312312 15 contracts, at the time of the transaction, the hearing
313313 16 instrument dispenser shall furnish the consumer with a fully
314314 17 completed receipt or contract pertaining to that transaction,
315315 18 in substantially the same language as that used in the oral
316316 19 presentation to the consumer. The receipt or contract provided
317317 20 to the consumer shall contain the dispenser's name, license
318318 21 number, business address, business phone number, and
319319 22 signature; the name, address, and signature of the hearing
320320 23 instrument consumer; and the name and signature of the
321321 24 purchaser if the consumer and the purchaser are not the same;
322322 25 the hearing instrument manufacturer's name, and the model and
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333333 1 serial numbers; the date of purchase; and the charges required
334334 2 to complete the terms of the sale fully and clearly stated.
335335 3 When the hearing instrument is delivered to the consumer or
336336 4 purchaser, the serial number shall be written on the original
337337 5 receipt or contract and a copy shall be given to the consumer
338338 6 or purchaser. If a used hearing instrument is sold, the
339339 7 receipt and the container thereof shall be clearly marked as
340340 8 "used" or "reconditioned", whichever is applicable, with terms
341341 9 of guarantee, if any.
342342 10 All hearing instruments offered for sale must be
343343 11 accompanied by a 30-business day return privilege. The receipt
344344 12 or contract provided to the consumer shall state that the
345345 13 consumer has a right to return the hearing instrument for a
346346 14 refund within 30 business days of the date of delivery. If a
347347 15 nonrefundable dispensing fee or restocking fee, or both, will
348348 16 be withheld from the consumer in event of return, the terms
349349 17 must be clearly stated on the receipt or contract provided to
350350 18 the consumer.
351351 19 A hearing instrument dispenser shall not sell a hearing
352352 20 instrument unless the prospective user has presented to the
353353 21 hearing instrument dispenser a written statement, signed by a
354354 22 licensed physician, which states that the patient's hearing
355355 23 loss has been medically evaluated and the patient is
356356 24 considered a candidate for a hearing instrument. The medical
357357 25 evaluation must have taken place within the 6 months
358358 26 immediately preceding the date of the sale of the hearing
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369369 1 instrument to the prospective hearing instrument user. If the
370370 2 prospective hearing instrument user is 18 years of age or
371371 3 older, the hearing instrument dispenser may afford the
372372 4 prospective user an opportunity to waive the medical
373373 5 evaluation required by this Section, provided that the hearing
374374 6 instrument dispenser:
375375 7 (i) Informs the prospective user that the exercise of
376376 8 a waiver is not in the user's best health interest;
377377 9 (ii) Does not in any way actively encourage the
378378 10 prospective user to waive the medical evaluation; and
379379 11 (iii) Affords the prospective user the option to sign
380380 12 the following statement:
381381 13 "I have been advised by .................(hearing
382382 14 instrument dispenser's name) that the Food and Drug
383383 15 Administration has determined that my best interest
384384 16 would be served if I had a medical evaluation by a
385385 17 licensed physician (preferably a physician who
386386 18 specializes in diseases of the ear) before purchasing
387387 19 a hearing instrument. I do not wish a medical
388388 20 evaluation before purchasing a hearing instrument."
389389 21 The hearing instrument dispenser or his or her employer
390390 22 shall retain proof of the medical examination or the waiver
391391 23 for at least 3 years from the date of the sale.
392392 24 If the parent or guardian of any individual under the age
393393 25 of 18 years is a member of any church or religious
394394 26 denomination, whose tenets and practices include reliance upon
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405405 1 spiritual means through prayer alone and objects to medical
406406 2 treatment and so states in writing to the hearing instrument
407407 3 dispenser, such individual shall undergo a hearing examination
408408 4 as provided by this Section but no proof, ruling out any
409409 5 medically treatable problem causing hearing loss, shall be
410410 6 required.
411411 7 All persons licensed under this Act shall have
412412 8 conspicuously displayed in their business establishment a sign
413413 9 indicating that formal complaints regarding hearing instrument
414414 10 goods or services may be made to the Department. Such sign
415415 11 shall give the address and telephone number of the Department.
416416 12 All persons purchasing hearing instruments shall be provided
417417 13 with a written statement indicating that formal complaints
418418 14 regarding hearing instrument goods or services may be made to
419419 15 the Department and disclosing the address and telephone number
420420 16 of the Department.
421421 17 Any person wishing to make a complaint, against a hearing
422422 18 instrument dispenser under this Act, shall file it with the
423423 19 Department within 3 years from the date of the action upon
424424 20 which the complaint is based. The Department shall investigate
425425 21 all such complaints.
426426 22 All persons licensed under this Act shall maintain
427427 23 liability insurance as set forth by rule and shall be
428428 24 responsible for the annual calibration of all audiometers in
429429 25 use by such persons. Such annual calibrations shall be in
430430 26 conformance with the current standards set by American
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441441 1 National Standard Institute.
442442 2 (Source: P.A. 91-932, eff. 1-1-01.)
443443 3 (Text of Section after amendment by P.A. 103-495)
444444 4 (Section scheduled to be repealed on January 1, 2026)
445445 5 Sec. 4. Disclosure; complaints; insurance. The hearing
446446 6 instrument professional shall give at no charge to every
447447 7 person fitted and sold a hearing aid the "User Instructional
448448 8 Brochure", supplied by the hearing aid manufacturer containing
449449 9 information required by the U.S. Food and Drug Administration.
450450 10 All hearing instruments or hearing aids must be dispensed
451451 11 or sold in accordance with Food and Drug Administration and
452452 12 Federal Trade Commission regulations governing the dispensing
453453 13 and sale of personal sound amplification products or hearing
454454 14 aids.
455455 15 A consumer who purchases an over-the-counter hearing aid
456456 16 must be provided a sales receipt at the time of the
457457 17 transaction.
458458 18 Whenever a sale of one or more prescription hearing aids
459459 19 involving $50 or more is made or contracted to be made, whether
460460 20 under a single contract or under multiple contracts, at the
461461 21 time of the transaction, the hearing instrument professional
462462 22 shall furnish the consumer with a fully completed receipt or
463463 23 contract pertaining to that transaction, in substantially the
464464 24 same language as that used in the oral presentation to the
465465 25 consumer. The receipt or contract provided to the consumer
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476476 1 shall contain (i) the hearing instrument professional's name,
477477 2 license number, business address, business phone number, and
478478 3 signature; (ii) the name, address, and signature of the
479479 4 hearing instrument consumer; (iii) the name and signature of
480480 5 the purchaser if the consumer and the purchaser are not the
481481 6 same person; (iv) the hearing aid manufacturer's name, and the
482482 7 model and serial numbers; (v) the date of purchase; and (vi)
483483 8 the charges required to complete the terms of the sale, which
484484 9 must be fully and clearly stated. When the hearing aid is
485485 10 delivered to the consumer or purchaser, the serial number
486486 11 shall be written on the original receipt or contract and a copy
487487 12 shall be given to the consumer or purchaser. If a used hearing
488488 13 instrument is sold, the receipt and the container thereof
489489 14 shall be clearly marked as "used" or "reconditioned",
490490 15 whichever is applicable, with terms of guarantee, if any.
491491 16 The hearing instrument professional or the professional's
492492 17 employer shall retain proof of the medical examination for at
493493 18 least 3 years from the date of the sale.
494494 19 All hearing instruments offered for sale must be
495495 20 accompanied by a 30-business day return privilege. The receipt
496496 21 or contract provided to the consumer shall state that the
497497 22 consumer has a right to return the hearing instrument for a
498498 23 refund within 30 business days of the date of delivery. If a
499499 24 nonrefundable dispensing fee or restocking fee, or both, will
500500 25 be withheld from the consumer in event of return, the terms
501501 26 must be clearly stated on the receipt or contract provided to
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512512 1 the consumer. For purposes of this paragraph, "business day"
513513 2 means any calendar day except Saturday, Sunday, or a federal
514514 3 holiday.
515515 4 If the parent or guardian of any individual age 17 or under
516516 5 is a member of any church or religious denomination, whose
517517 6 tenets and practices include reliance upon spiritual means
518518 7 through prayer alone and objects to medical treatment and so
519519 8 states in writing to the hearing instrument professional, such
520520 9 individual shall undergo a hearing examination as provided by
521521 10 this Section but no proof, ruling out any medically treatable
522522 11 problem causing hearing loss, shall be required.
523523 12 All persons licensed under this Act shall have
524524 13 conspicuously displayed in their business establishment a sign
525525 14 indicating that formal complaints regarding hearing aid goods
526526 15 or services may be made to the Department. Such sign shall give
527527 16 the address and telephone number of the Department. All
528528 17 persons purchasing hearing aids shall be provided with a
529529 18 written statement indicating that formal complaints regarding
530530 19 hearing aid goods or services may be made to the Department and
531531 20 disclosing the address and telephone number of the Department.
532532 21 Any person wishing to make a complaint, against a hearing
533533 22 instrument professional under this Act, shall file it with the
534534 23 Department within 3 years from the date of the action upon
535535 24 which the complaint is based. The Department shall investigate
536536 25 all such complaints.
537537 26 All persons licensed under this Act shall maintain
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548548 1 liability insurance as set forth by rule and shall be
549549 2 responsible for the annual calibration of all audiometers in
550550 3 use by such persons. Such annual calibrations shall be in
551551 4 conformance with the current standards set by American
552552 5 National Standard Institute.
553553 6 (Source: P.A. 103-495, eff. 1-1-24.)
554554 7 (225 ILCS 50/4.6)
555555 8 (This Section may contain text from a Public Act with a
556556 9 delayed effective date)
557557 10 (Section scheduled to be repealed on January 1, 2026)
558558 11 Sec. 4.6. Prescription hearing aids for persons age 18 or
559559 12 older.
560560 13 (a) A hearing instrument professional may dispense a
561561 14 hearing aid to a person age 18 or older in accordance with the
562562 15 requirements of this Section.
563563 16 (b) A person age 18 or older must be evaluated by a hearing
564564 17 instrument professional in person or via telehealth before
565565 18 receiving a prescription for a hearing aid. A person age 18 or
566566 19 older may not waive evaluation by a hearing instrument
567567 20 professional unless he or she is replacing a lost or stolen
568568 21 hearing aid that is subject to warranty replacement.
569569 22 (c) A hearing instrument professional shall not sell
570570 23 prescription hearing aid to anyone age 18 or older if the
571571 24 prospective user had a negative finding on the Consumer Ear
572572 25 Disease Risk Assessment or a similar standardized assessment.
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583583 1 The prospective user who had a negative finding on the
584584 2 Consumer Ear Disease Risk Assessment or similar standardized
585585 3 assessment shall present to the hearing instrument
586586 4 professional a written statement, signed by a licensed
587587 5 physician, which states that the patient's hearing loss has
588588 6 been medically evaluated and the patient is considered a
589589 7 candidate for a prescription hearing aid. The medical
590590 8 evaluation must have been performed within the 12 months
591591 9 immediately preceding the date of the sale of the hearing aid
592592 10 to the prospective hearing aid user.
593593 11 (d) A hearing aid prescription for individuals age 18 or
594594 12 older must include, at a minimum, the following information:
595595 13 (1) name of the patient;
596596 14 (2) date the prescription is issued;
597597 15 (3) expiration date of the prescription, which may not
598598 16 exceed one year from the date of issuance;
599599 17 (4) name and license number of the prescribing hearing
600600 18 instrument professional;
601601 19 (5) results of the following assessments:
602602 20 (A) hearing handicap inventory or similar
603603 21 standardized, evidence-based tool;
604604 22 (B) pure-tone air conduction audiometry;
605605 23 (C) bone conduction testing or consumer ear
606606 24 disease risk assessment or a similar standardized
607607 25 evidence-based tool;
608608 26 (D) recorded speech in quiet, as medically
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619619 1 appropriate;
620620 2 (E) recorded speech or digits in noise, as
621621 3 medically medical appropriate;
622622 4 (6) documentation of type and style of hearing aid;
623623 5 and
624624 6 (7) documentation of medical necessity of the
625625 7 recommended features of a hearing aid.
626626 8 (Source: P.A. 103-495, eff. 1-1-24.)
627627 9 (225 ILCS 50/5) (from Ch. 111, par. 7405)
628628 10 (Text of Section before amendment by P.A. 103-495)
629629 11 (Section scheduled to be repealed on January 1, 2026)
630630 12 Sec. 5. License required. No person shall engage in the
631631 13 selling, practice of testing, fitting, selecting,
632632 14 recommending, adapting, dispensing, or servicing hearing
633633 15 instruments or display a sign, advertise, or represent oneself
634634 16 as a person who practices the fitting or selling of hearing
635635 17 instruments unless such person holds a current license issued
636636 18 by the Department as provided in this Act. Such person shall be
637637 19 known as a licensed hearing instrument dispenser. Individuals
638638 20 licensed pursuant to the provisions of Section 8 of this Act
639639 21 shall be deemed qualified to provide tests of human hearing
640640 22 and hearing instrument evaluations for the purpose of
641641 23 dispensing a hearing instrument for which any State agency may
642642 24 contract. The license shall be conspicuously displayed in the
643643 25 place of business. Duplicate licenses shall be issued by the
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654654 1 Department to licensees operating more than one office upon
655655 2 the additional payment set forth in this Act. No hearing
656656 3 instrument manufacturer may distribute, sell, or otherwise
657657 4 provide hearing instruments to any unlicensed hearing care
658658 5 professional for the purpose of selling hearing instruments to
659659 6 the consumer.
660660 7 Except for violations of the provisions of this Act, or
661661 8 the rules promulgated under it, nothing in this Act shall
662662 9 prohibit a corporation, partnership, trust, association, or
663663 10 other entity from engaging in the business of testing,
664664 11 fitting, servicing, selecting, dispensing, selling, or
665665 12 offering for sale hearing instruments at retail without a
666666 13 license, provided it employs only licensed individuals in the
667667 14 direct testing, fitting, servicing, selecting, offering for
668668 15 sale, or dispensing of such products. Each such corporation,
669669 16 partnership, trust, association, or other entity shall file
670670 17 with the Department, prior to doing business in this State and
671671 18 by July 1 of each calendar year thereafter, on forms
672672 19 prescribed by the Department, a list of all licensed hearing
673673 20 instrument dispensers employed by it and a statement attesting
674674 21 that it complies with this Act and the rules promulgated under
675675 22 it and the regulations of the Federal Food and Drug
676676 23 Administration and the Federal Trade Commission insofar as
677677 24 they are applicable.
678678 25 (Source: P.A. 99-204, eff. 7-30-15.)
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689689 1 (Text of Section after amendment by P.A. 103-495)
690690 2 (Section scheduled to be repealed on January 1, 2026)
691691 3 Sec. 5. License required. No person shall engage in the
692692 4 selling, practice of testing, fitting, selecting,
693693 5 recommending, adapting, dispensing, or servicing hearing aids
694694 6 or display a sign, advertise, or represent oneself as a person
695695 7 who practices the fitting or selling of hearing aids unless
696696 8 such person holds a current license issued by the Department
697697 9 as provided in this Act. Such person shall be known as a
698698 10 licensed hearing instrument dispenser. Individuals licensed
699699 11 pursuant to the provisions of Section 8 of this Act shall be
700700 12 deemed qualified to provide tests of human hearing and hearing
701701 13 aid evaluations for the purpose of dispensing a hearing aid
702702 14 for which any State agency may contract. The license shall be
703703 15 conspicuously displayed in the place of business. Duplicate
704704 16 licenses shall be issued by the Department to licensees
705705 17 operating more than one office upon the additional payment set
706706 18 forth in this Act. No hearing aids manufacturer may
707707 19 distribute, sell, or otherwise provide hearing aids to any
708708 20 unlicensed hearing instrument professional for the purpose of
709709 21 selling hearing aids to the consumer.
710710 22 Except for violations of the provisions of this Act, or
711711 23 the rules promulgated under it, nothing in this Act shall
712712 24 prohibit a corporation, partnership, trust, association, or
713713 25 other entity from engaging in the business of testing,
714714 26 fitting, servicing, selecting, dispensing, selling, or
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725725 1 offering for sale hearing aids aid at retail without a
726726 2 license, provided it employs only licensed individuals in the
727727 3 direct testing, fitting, servicing, selecting, offering for
728728 4 sale, or dispensing of such products. Each such corporation,
729729 5 partnership, trust, association, or other entity shall file
730730 6 with the Department, prior to doing business in this State and
731731 7 by July 1 of each calendar year thereafter, on forms
732732 8 prescribed by the Department, a list of all licensed hearing
733733 9 instrument dispensers employed by it and a statement attesting
734734 10 that it complies with this Act and the rules promulgated under
735735 11 it and the regulations of the Federal Food and Drug
736736 12 Administration and the Federal Trade Commission insofar as
737737 13 they are applicable.
738738 14 (Source: P.A. 103-495, eff. 1-1-24.)
739739 15 (225 ILCS 50/6) (from Ch. 111, par. 7406)
740740 16 (Text of Section before amendment by P.A. 103-495)
741741 17 (Section scheduled to be repealed on January 1, 2026)
742742 18 Sec. 6. Mail order and Internet sales. Nothing in this Act
743743 19 shall prohibit a corporation, partnership, trust, association,
744744 20 or other organization, maintaining an established business
745745 21 address, from engaging in the business of selling or offering
746746 22 for sale hearing instruments at retail by mail or by Internet
747747 23 to persons 18 years of age or older who have not been examined
748748 24 by a licensed physician or tested by a licensed hearing
749749 25 instrument dispenser provided that:
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760760 1 (a) The organization is registered by the Department prior
761761 2 to engaging in business in this State and has paid the fee set
762762 3 forth in this Act.
763763 4 (b) The organization files with the Department, prior to
764764 5 registration and annually thereafter, a Disclosure Statement
765765 6 containing the following:
766766 7 (1) the name under which the organization is doing or
767767 8 intends to do business and the name of any affiliated
768768 9 company which the organization recommends or will
769769 10 recommend to persons as a supplier of goods or services or
770770 11 in connection with other business transactions of the
771771 12 organization;
772772 13 (2) the organization's principal business address and
773773 14 the name and address of its agent in this State authorized
774774 15 to receive service of process;
775775 16 (3) the business form of the organization, whether
776776 17 corporate, partnership, or otherwise and the state or
777777 18 other sovereign power under which the organization is
778778 19 organized;
779779 20 (4) the names of the directors or persons performing
780780 21 similar functions and names and addresses of the chief
781781 22 executive officer, and the financial, accounting, sales,
782782 23 and other principal executive officers, if the
783783 24 organization is a corporation, association, or other
784784 25 similar entity; of all general partners, if the
785785 26 organization is a partnership; and of the owner, if the
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796796 1 organization is a sole proprietorship, together with a
797797 2 statement of the business background during the past 5
798798 3 years for each such person;
799799 4 (5) a statement as to whether the organization or any
800800 5 person identified in the disclosure statement:
801801 6 (i) has during the 5 year period immediately
802802 7 preceding the date of the disclosure statement been
803803 8 convicted of a felony, pleaded nolo contendere to a
804804 9 felony charge, or been held liable in a civil action by
805805 10 final judgment, if such felony or civil action
806806 11 involved fraud, embezzlement, or misappropriation of
807807 12 property, and a description thereof; or
808808 13 (ii) is subject to any currently effective
809809 14 injunctive or restrictive order as a result of a
810810 15 proceeding or pending action brought by any government
811811 16 agency or department, and a description thereof; or
812812 17 (iii) is a defendant in any pending criminal or
813813 18 material civil action relating to fraud, embezzlement,
814814 19 misappropriation of property or violations of the
815815 20 antitrust or trade regulation laws of the United
816816 21 States or any state, and a description thereof; or
817817 22 (iv) has during the 5 year period immediately
818818 23 preceding the date of the disclosure statement had
819819 24 entered against such person or organization a final
820820 25 judgment in any material civil proceeding, and a
821821 26 description thereof; or
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832832 1 (v) has during the 5 year period immediately
833833 2 preceding the date of the disclosure statement been
834834 3 adjudicated a bankrupt or reorganized due to
835835 4 insolvency or was a principal executive officer or
836836 5 general partner of any company that has been
837837 6 adjudicated a bankrupt or reorganized due to
838838 7 insolvency during such 5 year period, and a
839839 8 description thereof;
840840 9 (6) the length of time the organization and any
841841 10 predecessor of the organization has conducted a business
842842 11 dealing with hearing instrument goods or services;
843843 12 (7) a financial statement of the organization as of
844844 13 the close of the most recent fiscal year of the
845845 14 organization. If the financial statement is filed later
846846 15 than 120 days following the close of the fiscal year of the
847847 16 organization it must be accompanied by a statement of the
848848 17 organization of any material changes in the financial
849849 18 condition of the organization;
850850 19 (8) a general description of the business, including
851851 20 without limitation a description of the goods, training
852852 21 programs, supervision, advertising, promotion and other
853853 22 services provided by the organization;
854854 23 (9) a statement of any compensation or other benefit
855855 24 given or promised to a public figure arising, in whole or
856856 25 in part, from (i) the use of the public figure in the name
857857 26 or symbol of the organization or (ii) the endorsement or
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868868 1 recommendation of the organization by the public figure in
869869 2 advertisements;
870870 3 (10) a statement setting forth such additional
871871 4 information and such comments and explanations relative to
872872 5 the information contained in the disclosure statement as
873873 6 the organization may desire to present.
874874 7 (b-5) If a device being sold does not meet the definition
875875 8 of a hearing instrument or hearing device as stated in this
876876 9 Act, the organization shall include a disclaimer in all
877877 10 written or electronic promotions. The disclaimer shall include
878878 11 the following language:
879879 12 "This is not a hearing instrument or hearing aid as
880880 13 defined in the Hearing Instrument Consumer Protection Act,
881881 14 but a personal amplifier and not intended to replace a
882882 15 properly fitted and calibrated hearing instrument.".
883883 16 (c) The organization files with the Department prior to
884884 17 registration and annually thereafter a statement that it
885885 18 complies with the Act, the rules issued pursuant to it, and the
886886 19 regulations of the Federal Food and Drug Administration and
887887 20 the Federal Trade Commission insofar as they are applicable.
888888 21 (d) The organization files with the Department at the time
889889 22 of registration an irrevocable consent to service of process
890890 23 authorizing the Department and any of its successors to be
891891 24 served any notice, process, or pleading in any action or
892892 25 proceeding against the organization arising out of or in
893893 26 connection with any violation of this Act. Such service shall
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904904 1 have the effect of conferring personal jurisdiction over such
905905 2 organization in any court of competent jurisdiction.
906906 3 (e) Before dispensing a hearing instrument to a resident
907907 4 of this State, the organization informs the prospective users
908908 5 that they need the following for proper fitting of a hearing
909909 6 instrument:
910910 7 (1) the results of an audiogram performed within the
911911 8 past 6 months by a licensed audiologist or a licensed
912912 9 hearing instrument dispenser; and
913913 10 (2) an earmold impression obtained from the
914914 11 prospective user and taken by a licensed hearing
915915 12 instrument dispenser or licensed audiologist.
916916 13 (f) The prospective user receives a medical evaluation or
917917 14 the organization affords the prospective user an opportunity
918918 15 to waive the medical evaluation requirement of Section 4 of
919919 16 this Act and the testing requirement of subsection (z) of
920920 17 Section 18, provided that the organization:
921921 18 (1) informs the prospective user that the exercise of
922922 19 the waiver is not in the user's best health interest;
923923 20 (2) does not in any way actively encourage the
924924 21 prospective user to waive the medical evaluation or test;
925925 22 and
926926 23 (3) affords the prospective user the option to sign
927927 24 the following statement:
928928 25 "I have been advised by .......... (hearing
929929 26 instrument dispenser's name) that the Food and Drug
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940940 1 Administration and the State of Illinois have
941941 2 determined that my best interest would be served if I
942942 3 had a medical evaluation by a licensed physician,
943943 4 preferably a physician who specialized in diseases of
944944 5 the ear, before purchasing a hearing instrument; or a
945945 6 test by a licensed audiologist or licensed hearing
946946 7 instrument dispenser utilizing established procedures
947947 8 and instrumentation in the fitting of hearing
948948 9 instruments. I do not wish either a medical evaluation
949949 10 or test before purchasing a hearing instrument."
950950 11 (g) Where a sale, lease, or rental of hearing instruments
951951 12 is sold or contracted to be sold to a consumer by mail order,
952952 13 the consumer may void the contract or sale by notifying the
953953 14 seller within 45 business days following that day on which the
954954 15 hearing instruments were mailed by the seller to the consumer
955955 16 and by returning to the seller in its original condition any
956956 17 hearing instrument delivered to the consumer under the
957957 18 contract or sale. At the time the hearing instrument is
958958 19 mailed, the seller shall furnish the consumer with a fully
959959 20 completed receipt or copy of any contract pertaining to the
960960 21 sale that contains a "Notice of Cancellation" informing the
961961 22 consumer that he or she may cancel the sale at any time within
962962 23 45 business days and disclosing the date of the mailing and the
963963 24 name, address, and telephone number of the seller. In
964964 25 immediate proximity to the space reserved in the contract for
965965 26 the signature of the consumer, or on the front page of the
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976976 1 receipt if a contract is not used, and in bold face type of a
977977 2 minimum size of 10 points, there shall be a statement in
978978 3 substantially the following form:
979979 4 "You, the buyer, may cancel this transaction at any
980980 5 time prior to midnight of the 45th business day after the
981981 6 date of this transaction. See the attached notice of
982982 7 cancellation form for an explanation of this right."
983983 8 Attached to the receipt or contract shall be a completed
984984 9 form in duplicate, captioned "NOTICE OF CANCELLATION" which
985985 10 shall be easily detachable and which shall contain in at least
986986 11 10 point bold face type the following information and
987987 12 statements in the same language as that used in the contract:
988988 13 "NOTICE OF CANCELLATION
989989 14 enter date of transaction
990990 15 .........................
991991 16 (DATE)
992992 17 YOU MAY CANCEL THIS TRANSACTION, WITHOUT ANY PENALTY OR
993993 18 OBLIGATION, WITHIN 45 BUSINESS DAYS FROM THE ABOVE DATE.
994994 19 IF YOU CANCEL, ANY PROPERTY TRADED IN, ANY PAYMENTS MADE
995995 20 BY YOU UNDER THE CONTRACT OR SALE LESS ANY NONREFUNDABLE
996996 21 RESTOCKING FEE, AND ANY NEGOTIABLE INSTRUMENT EXECUTED BY YOU
997997 22 WILL BE RETURNED WITHIN 10 BUSINESS DAYS FOLLOWING RECEIPT BY
998998 23 THE SELLER OF YOUR CANCELLATION NOTICE AND ALL MERCHANDISE
999999 24 PERTAINING TO THIS TRANSACTION, AND ANY SECURITY INTEREST
10001000 25 ARISING OUT OF THE TRANSACTION WILL BE CANCELLED.
10011001 26 IF YOU CANCEL, YOU MUST RETURN TO THE SELLER, IN
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10121012 1 SUBSTANTIALLY AS GOOD CONDITION AS WHEN RECEIVED, ANY GOODS
10131013 2 DELIVERED TO YOU UNDER THIS CONTRACT OR SALE.
10141014 3 TO CANCEL THIS TRANSACTION, MAIL OR DELIVER A SIGNED
10151015 4 AND DATED COPY OF THIS CANCELLATION NOTICE OR ANY OTHER
10161016 5 WRITTEN NOTICE, OR SEND A TELEGRAM, TO (name of seller),
10171017 6 AT (address of seller's place of business) AND (seller's
10181018 7 telephone number) NO LATER THAN MIDNIGHT OF
10191019 8 ...........(date).
10201020 9 I HEREBY CANCEL THIS TRANSACTION.
10211021 10 (Date)............
10221022 11 ..................
10231023 12 (Buyers Signature)"
10241024 13 The written "Notice of Cancellation" may be sent by the
10251025 14 consumer to the seller to cancel the contract. The 45-day
10261026 15 period does not commence until the consumer is furnished the
10271027 16 Notice of Cancellation and the address and phone number at
10281028 17 which such notice to the seller can be given.
10291029 18 If the conditions of this Section are met, the seller must
10301030 19 return to the consumer the amount of any payment made or
10311031 20 consideration given under the contract or for the merchandise
10321032 21 less a nonrefundable restocking fee.
10331033 22 It is an unlawful practice for a seller to: (1) hold a
10341034 23 consumer responsible for any liability or obligation under any
10351035 24 mail order transaction if the consumer claims not to have
10361036 25 received the merchandise unless the merchandise was sent by
10371037 26 certified mail or other delivery method by which the seller is
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10481048 1 provided with proof of delivery; (2) fail, before furnishing
10491049 2 copies of the "Notice of Cancellation" to the consumer, to
10501050 3 complete both copies by entering the name of the seller, the
10511051 4 address of the seller's place of business, the seller's
10521052 5 telephone number, the date of the mailing, and the date, not
10531053 6 earlier than the 45th business day following the date of the
10541054 7 mailing, by which the consumer may give notice of
10551055 8 cancellation; (3) include in any contract or receipt any
10561056 9 confession of judgment or any waiver of any of the rights to
10571057 10 which the consumer is entitled under this Section including
10581058 11 specifically his right to cancel the sale in accordance with
10591059 12 the provisions of this Section; (4) misrepresent in any manner
10601060 13 the consumer's right to cancel; (5) use any undue influence,
10611061 14 coercion, or any other wilful act or representation to
10621062 15 interfere with the consumer's exercise of his rights under
10631063 16 this Section; (6) fail or refuse to honor any valid notice of
10641064 17 cancellation and return of merchandise by a consumer and,
10651065 18 within 10 business days after the receipt of such notice and
10661066 19 merchandise pertaining to such transaction, to (i) refund
10671067 20 payments made under the contract or sale, (ii) return any
10681068 21 goods or property traded in, in substantially as good
10691069 22 condition as when received by the person, (iii) cancel and
10701070 23 return any negotiable instrument executed by the consumer in
10711071 24 connection with the contract or sale and take any action
10721072 25 necessary or appropriate to terminate promptly any security
10731073 26 interest created in the transaction; (7) negotiate, transfer,
10741074
10751075
10761076
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10801080
10811081
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10841084 1 sell, or assign any note or other evidence of indebtedness to a
10851085 2 finance company or other third party prior to the 50th
10861086 3 business day following the day of the mailing; or (8) fail to
10871087 4 provide the consumer of a hearing instrument with written
10881088 5 information stating the name, address, and telephone number of
10891089 6 the Department and informing the consumer that complaints
10901090 7 regarding hearing instrument goods or services may be made to
10911091 8 the Department.
10921092 9 (h) The organization employs only licensed hearing
10931093 10 instrument dispensers in the dispensing of hearing instruments
10941094 11 and files with the Department, by January 1 of each year, a
10951095 12 list of all licensed hearing instrument dispensers employed by
10961096 13 it.
10971097 14 (Source: P.A. 98-362, eff. 8-16-13; 98-827, eff. 1-1-15.)
10981098 15 (Text of Section after amendment by P.A. 103-495)
10991099 16 (Section scheduled to be repealed on January 1, 2026)
11001100 17 Sec. 6. Mail order and Internet sales. Nothing in this Act
11011101 18 shall prohibit a corporation, partnership, trust, association,
11021102 19 or other organization, maintaining an established business
11031103 20 address, from engaging in the business of selling or offering
11041104 21 for sale hearing aids at retail by mail or by Internet to
11051105 22 persons 18 years of age or older who have not been examined by
11061106 23 a licensed physician or tested by a licensed hearing
11071107 24 instrument professional provided that:
11081108 25 (a) The organization is registered by the Department prior
11091109
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11191119 1 to engaging in business in this State and has paid the fee set
11201120 2 forth in this Act.
11211121 3 (b) The organization files with the Department, prior to
11221122 4 registration and annually thereafter, a Disclosure Statement
11231123 5 containing the following:
11241124 6 (1) the name under which the organization is doing or
11251125 7 intends to do business and the name of any affiliated
11261126 8 company which the organization recommends or will
11271127 9 recommend to persons as a supplier of goods or services or
11281128 10 in connection with other business transactions of the
11291129 11 organization;
11301130 12 (2) the organization's principal business address and
11311131 13 the name and address of its agent in this State authorized
11321132 14 to receive service of process;
11331133 15 (3) the business form of the organization, whether
11341134 16 corporate, partnership, or otherwise and the state or
11351135 17 other sovereign power under which the organization is
11361136 18 organized;
11371137 19 (4) the names of the directors or persons performing
11381138 20 similar functions and names and addresses of the chief
11391139 21 executive officer, and the financial, accounting, sales,
11401140 22 and other principal executive officers, if the
11411141 23 organization is a corporation, association, or other
11421142 24 similar entity; of all general partners, if the
11431143 25 organization is a partnership; and of the owner, if the
11441144 26 organization is a sole proprietorship, together with a
11451145
11461146
11471147
11481148
11491149
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11551155 1 statement of the business background during the past 5
11561156 2 years for each such person;
11571157 3 (5) a statement as to whether the organization or any
11581158 4 person identified in the disclosure statement:
11591159 5 (i) has during the 5-year period immediately
11601160 6 preceding the date of the disclosure statement been
11611161 7 convicted of a felony, pleaded nolo contendere to a
11621162 8 felony charge, or been held liable in a civil action by
11631163 9 final judgment, if such felony or civil action
11641164 10 involved fraud, embezzlement, or misappropriation of
11651165 11 property, and a description thereof; or
11661166 12 (ii) is subject to any currently effective
11671167 13 injunctive or restrictive order as a result of a
11681168 14 proceeding or pending action brought by any government
11691169 15 agency or department, and a description thereof; or
11701170 16 (iii) is a defendant in any pending criminal or
11711171 17 material civil action relating to fraud, embezzlement,
11721172 18 misappropriation of property or violations of the
11731173 19 antitrust or trade regulation laws of the United
11741174 20 States or any state, and a description thereof; or
11751175 21 (iv) has during the 5-year period immediately
11761176 22 preceding the date of the disclosure statement had
11771177 23 entered against such person or organization a final
11781178 24 judgment in any material civil proceeding, and a
11791179 25 description thereof; or
11801180 26 (v) has during the 5-year period immediately
11811181
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11911191 1 preceding the date of the disclosure statement been
11921192 2 adjudicated a bankrupt or reorganized due to
11931193 3 insolvency or was a principal executive officer or
11941194 4 general partner of any company that has been
11951195 5 adjudicated a bankrupt or reorganized due to
11961196 6 insolvency during such 5-year period, and a
11971197 7 description thereof;
11981198 8 (6) the length of time the organization and any
11991199 9 predecessor of the organization has conducted a business
12001200 10 dealing with hearing aid goods or services;
12011201 11 (7) a financial statement of the organization as of
12021202 12 the close of the most recent fiscal year of the
12031203 13 organization. If the financial statement is filed later
12041204 14 than 120 days following the close of the fiscal year of the
12051205 15 organization it must be accompanied by a statement of the
12061206 16 organization of any material changes in the financial
12071207 17 condition of the organization;
12081208 18 (8) a general description of the business, including
12091209 19 without limitation a description of the goods, training
12101210 20 programs, supervision, advertising, promotion and other
12111211 21 services provided by the organization;
12121212 22 (9) a statement of any compensation or other benefit
12131213 23 given or promised to a public figure arising, in whole or
12141214 24 in part, from (i) the use of the public figure in the name
12151215 25 or symbol of the organization or (ii) the endorsement or
12161216 26 recommendation of the organization by the public figure in
12171217
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12271227 1 advertisements;
12281228 2 (10) a statement setting forth such additional
12291229 3 information and such comments and explanations relative to
12301230 4 the information contained in the disclosure statement as
12311231 5 the organization may desire to present.
12321232 6 (b-5) If a device being sold does not meet the definition
12331233 7 of an over-the-counter hearing aid or a prescription hearing
12341234 8 aid, as stated in this Act, the organization shall include a
12351235 9 disclaimer in all written or electronic promotions. The
12361236 10 disclaimer shall include the following language:
12371237 11 "This is not a hearing instrument or hearing aid as
12381238 12 defined in the Hearing Instrument Consumer Protection Act,
12391239 13 but a personal sound amplification product and not
12401240 14 intended to replace a properly fitted and calibrated
12411241 15 hearing aid or treat hearing loss.".
12421242 16 (c) The organization files with the Department prior to
12431243 17 registration and annually thereafter a statement that it
12441244 18 complies with the Act, the rules issued pursuant to it, and the
12451245 19 regulations of the Federal Food and Drug Administration and
12461246 20 the Federal Trade Commission insofar as they are applicable.
12471247 21 (d) The organization files with the Department at the time
12481248 22 of registration an irrevocable consent to service of process
12491249 23 authorizing the Department and any of its successors to be
12501250 24 served any notice, process, or pleading in any action or
12511251 25 proceeding against the organization arising out of or in
12521252 26 connection with any violation of this Act. Such service shall
12531253
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12631263 1 have the effect of conferring personal jurisdiction over such
12641264 2 organization in any court of competent jurisdiction.
12651265 3 (e) Before dispensing a hearing aid by mail or over the
12661266 4 Internet to a resident of this State, the organization informs
12671267 5 (i) the parent or guardian of a person age 17 or younger that
12681268 6 he or she must obtain a prescription issued by a licensed
12691269 7 audiologist or licensed physician that meets the requirements
12701270 8 of Section 4.5 or (ii) a person age 18 or older that he or she
12711271 9 must obtain a prescription issued by a hearing instrument
12721272 10 professional that meets the requirements of Section 4.6.
12731273 11 (f) (Blank).:
12741274 12 (g) Where a sale, lease, or rental of prescription hearing
12751275 13 aids are sold or contracted to be sold to a consumer by mail
12761276 14 order or via the Internet, the consumer may void the contract
12771277 15 or sale by notifying the seller within 45 business days
12781278 16 following that day on which the hearing aids were mailed by the
12791279 17 seller to the consumer and by returning to the seller in its
12801280 18 original condition any hearing aids delivered to the consumer
12811281 19 under the contract or sale. At the time the hearing aid is
12821282 20 mailed, the seller shall furnish the consumer with a fully
12831283 21 completed receipt or copy of any contract pertaining to the
12841284 22 sale that contains a "Notice of Cancellation" informing the
12851285 23 consumer that he or she may cancel the sale at any time within
12861286 24 45 business days and disclosing the date of the mailing and the
12871287 25 name, address, and telephone number of the seller. In
12881288 26 immediate proximity to the space reserved in the contract for
12891289
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12991299 1 the signature of the consumer, or on the front page of the
13001300 2 receipt if a contract is not used, and in bold face type of a
13011301 3 minimum size of 10 points, there shall be a statement in
13021302 4 substantially the following form:
13031303 5 "You, the buyer, may cancel this transaction at any
13041304 6 time prior to midnight of the 45th business day after the
13051305 7 date of this transaction. See the attached notice of
13061306 8 cancellation form for an explanation of this right."
13071307 9 Attached to the receipt or contract shall be a completed
13081308 10 form in duplicate, captioned "NOTICE OF CANCELLATION" which
13091309 11 shall be easily detachable and which shall contain in at least
13101310 12 10 point bold face type the following information and
13111311 13 statements in the same language as that used in the contract:
13121312 14 "NOTICE OF CANCELLATION
13131313 15 enter date of transaction
13141314 16 .........................
13151315 17 (DATE)
13161316 18 YOU MAY CANCEL THIS TRANSACTION, WITHOUT ANY PENALTY OR
13171317 19 OBLIGATION, WITHIN 45 BUSINESS DAYS FROM THE ABOVE DATE.
13181318 20 IF YOU CANCEL, ANY PROPERTY TRADED IN, ANY PAYMENTS MADE
13191319 21 BY YOU UNDER THE CONTRACT OR SALE LESS ANY NONREFUNDABLE
13201320 22 RESTOCKING FEE, AND ANY NEGOTIABLE INSTRUMENT EXECUTED BY YOU
13211321 23 WILL BE RETURNED WITHIN 10 BUSINESS DAYS FOLLOWING RECEIPT BY
13221322 24 THE SELLER OF YOUR CANCELLATION NOTICE AND ALL MERCHANDISE
13231323 25 PERTAINING TO THIS TRANSACTION, AND ANY SECURITY INTEREST
13241324 26 ARISING OUT OF THE TRANSACTION WILL BE CANCELLED.
13251325
13261326
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13351335 1 IF YOU CANCEL, YOU MUST RETURN TO THE SELLER, IN
13361336 2 SUBSTANTIALLY AS GOOD CONDITION AS WHEN RECEIVED, ANY GOODS
13371337 3 DELIVERED TO YOU UNDER THIS CONTRACT OR SALE.
13381338 4 TO CANCEL THIS TRANSACTION, MAIL OR DELIVER A SIGNED
13391339 5 AND DATED COPY OF THIS CANCELLATION NOTICE OR ANY OTHER
13401340 6 WRITTEN NOTICE, OR SEND A TELEGRAM, TO (name of seller),
13411341 7 AT (address of seller's place of business) AND (seller's
13421342 8 telephone number) NO LATER THAN MIDNIGHT OF
13431343 9 ...........(date).
13441344 10 I HEREBY CANCEL THIS TRANSACTION.
13451345 11 (Date)............
13461346 12 ..................
13471347 13 (Buyers Signature)"
13481348 14 The written "Notice of Cancellation" may be sent by the
13491349 15 consumer to the seller to cancel the contract. The 45-day
13501350 16 period does not commence until the consumer is furnished the
13511351 17 Notice of Cancellation and the address and phone number at
13521352 18 which such notice to the seller can be given.
13531353 19 If the conditions of this Section are met, the seller must
13541354 20 return to the consumer the amount of any payment made or
13551355 21 consideration given under the contract or for the merchandise
13561356 22 less a nonrefundable restocking fee.
13571357 23 It is an unlawful practice for a seller to: (1) hold a
13581358 24 consumer responsible for any liability or obligation under any
13591359 25 mail order transaction if the consumer claims not to have
13601360 26 received the merchandise unless the merchandise was sent by
13611361
13621362
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13711371 1 certified mail or other delivery method by which the seller is
13721372 2 provided with proof of delivery; (2) fail, before furnishing
13731373 3 copies of the "Notice of Cancellation" to the consumer, to
13741374 4 complete both copies by entering the name of the seller, the
13751375 5 address of the seller's place of business, the seller's
13761376 6 telephone number, the date of the mailing, and the date, not
13771377 7 earlier than the 45th business day following the date of the
13781378 8 mailing, by which the consumer may give notice of
13791379 9 cancellation; (3) include in any contract or receipt any
13801380 10 confession of judgment or any waiver of any of the rights to
13811381 11 which the consumer is entitled under this Section including
13821382 12 specifically his right to cancel the sale in accordance with
13831383 13 the provisions of this Section; (4) misrepresent in any manner
13841384 14 the consumer's right to cancel; (5) use any undue influence,
13851385 15 coercion, or any other wilful act or representation to
13861386 16 interfere with the consumer's exercise of his rights under
13871387 17 this Section; (6) fail or refuse to honor any valid notice of
13881388 18 cancellation and return of merchandise by a consumer and,
13891389 19 within 10 business days after the receipt of such notice and
13901390 20 merchandise pertaining to such transaction, to (i) refund
13911391 21 payments made under the contract or sale, (ii) return any
13921392 22 goods or property traded in, in substantially as good
13931393 23 condition as when received by the person, (iii) cancel and
13941394 24 return any negotiable instrument executed by the consumer in
13951395 25 connection with the contract or sale and take any action
13961396 26 necessary or appropriate to terminate promptly any security
13971397
13981398
13991399
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14071407 1 interest created in the transaction; (7) negotiate, transfer,
14081408 2 sell, or assign any note or other evidence of indebtedness to a
14091409 3 finance company or other third party prior to the 50th
14101410 4 business day following the day of the mailing; or (8) fail to
14111411 5 provide the consumer of a hearing aid with written information
14121412 6 stating the name, address, and telephone number of the
14131413 7 Department and informing the consumer that complaints
14141414 8 regarding hearing aid goods or services may be made to the
14151415 9 Department.
14161416 10 (h) The organization employs only licensed hearing
14171417 11 instrument professionals in the dispensing of hearing aids and
14181418 12 files with the Department, by January 1 of each year, a list of
14191419 13 all licensed hearing instrument professionals employed by it.
14201420 14 (Source: P.A. 103-495, eff. 1-1-24.)
14211421 15 (225 ILCS 50/9) (from Ch. 111, par. 7409)
14221422 16 (Text of Section before amendment by P.A. 103-495)
14231423 17 (Section scheduled to be repealed on January 1, 2026)
14241424 18 Sec. 9. Areas of examination. The examination required by
14251425 19 Section 8 shall be set forth by rule and demonstrate the
14261426 20 applicant's technical qualifications by:
14271427 21 (a) Tests of knowledge in the following areas as they
14281428 22 pertain to the testing, selecting, recommending, fitting,
14291429 23 and selling of hearing instruments:
14301430 24 (1) characteristics of sound;
14311431 25 (2) the nature of the ear; and
14321432
14331433
14341434
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14421442 1 (3) the function and maintenance of hearing
14431443 2 instruments.
14441444 3 (b) Practical tests of proficiency in techniques as
14451445 4 they pertain to the fitting of hearing instruments shall
14461446 5 be prescribed by the Department, set forth by rule, and
14471447 6 include candidate qualifications in the following areas:
14481448 7 (1) pure tone audiometry including air conduction
14491449 8 testing and bone conduction testing;
14501450 9 (2) live voice or recorded voice speech
14511451 10 audiometry, including speech reception, threshold
14521452 11 testing and speech discrimination testing;
14531453 12 (3) masking;
14541454 13 (4) proper selection and adaptation of a hearing
14551455 14 instrument;
14561456 15 (5) taking earmold impressions;
14571457 16 (6) proper maintenance procedures; and
14581458 17 (7) a general knowledge of the medical and
14591459 18 physical contra-indications to the use and fitting of
14601460 19 a hearing instrument.
14611461 20 (c) Knowledge of the general medical and hearing
14621462 21 rehabilitation facilities in the area being served.
14631463 22 (d) Knowledge of the provisions of this Act and the
14641464 23 rules promulgated hereunder.
14651465 24 (Source: P.A. 96-683, eff. 1-1-10.)
14661466 25 (Text of Section after amendment by P.A. 103-495)
14671467
14681468
14691469
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14771477 1 (Section scheduled to be repealed on January 1, 2026)
14781478 2 Sec. 9. Areas of examination. The examination required by
14791479 3 Section 8 shall be set forth by rule and demonstrate the
14801480 4 applicant's technical qualifications by:
14811481 5 (a) Tests of knowledge in the following areas as they
14821482 6 pertain to the testing, selecting, recommending, fitting,
14831483 7 and selling of hearing aids:
14841484 8 (1) characteristics of sound;
14851485 9 (2) the nature of the ear; and
14861486 10 (3) the function and maintenance of hearing aids.
14871487 11 (b) Practical tests of proficiency in techniques as
14881488 12 they pertain to the fitting of hearing aids shall be
14891489 13 prescribed by the Department, set forth by rule, and
14901490 14 include candidate qualifications in the following areas:
14911491 15 (1) pure-tone pure tone audiometry including air
14921492 16 conduction testing and bone conduction testing;
14931493 17 (2) live voice or recorded voice speech
14941494 18 audiometry, including speech reception, threshold
14951495 19 testing and speech discrimination testing;
14961496 20 (3) masking;
14971497 21 (4) proper selection and adaptation of a hearing
14981498 22 instrument;
14991499 23 (5) taking earmold impressions;
15001500 24 (6) proper maintenance procedures; and
15011501 25 (7) a general knowledge of the medical and
15021502 26 physical contra-indications to the use and fitting of
15031503
15041504
15051505
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15131513 1 a hearing aid aids.
15141514 2 (c) Knowledge of the general medical and hearing
15151515 3 rehabilitation facilities in the area being served.
15161516 4 (d) Knowledge of the provisions of this Act and the
15171517 5 rules promulgated hereunder.
15181518 6 (Source: P.A. 103-495, eff. 1-1-24.)
15191519 7 Section 95. No acceleration or delay. Where this Act makes
15201520 8 changes in a statute that is represented in this Act by text
15211521 9 that is not yet or no longer in effect (for example, a Section
15221522 10 represented by multiple versions), the use of that text does
15231523 11 not accelerate or delay the taking effect of (i) the changes
15241524 12 made by this Act or (ii) provisions derived from any other
15251525 13 Public Act.
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