104TH GENERAL ASSEMBLY State of Illinois 2025 and 2026 HB3697 Introduced , by Rep. Kelly M. Cassidy SYNOPSIS AS INTRODUCED: See Index Amends the Community Emergency Services and Support Act. Modifies legislative findings. Provides that appropriate mobile response services must, among other things, subject to the care decisions of the individual receiving care, coordinate transportation for any individual experiencing a mental or behavioral health emergency to the least restrictive setting feasible (rather than provide transportation for any individual experiencing a mental or behavioral health emergency). Provides that adequate mobile mental health relief provider training includes, among other things, training in recognizing and working with people with neurodivergent and developmental disability diagnoses and in the techniques available to help stabilize and connect them to further services and training in the involuntary commitment process, in identification of situations that meet the standards for involuntary commitment, and in cultural competencies and social biases to guard against any group being disproportionately subjected to the involuntary commitment process or the use of the process not warranted under the legal standard for involuntary commitment. Provides that mobile mental health relief providers may only participate in the involuntary commitment process to the extent permitted under the Mental Health and Developmental Disabilities Code. Requires the system for gathering information developed by the Statewide Advisory Committee to determine the number of instances of mobile mental health relief providers initiating petitions for involuntary commitment. Provides that the exemption from civil liability for emergency care provided in the Good Samaritan Act applies to anyone providing care under the Act. Provides that each 9-1-1 public safety answering point and emergency service dispatched through a 9-1-1 public safety answering point must begin coordinating its activities with the mobile mental and behavioral health services established by the Division of Mental Health once all 3 of the following conditions are met, but not later than July 1, 2027 (rather than July 1, 2025). Adds definitions and modifies existing definitions. Effective immediately. LRB104 12197 RTM 22302 b A BILL FOR 104TH GENERAL ASSEMBLY State of Illinois 2025 and 2026 HB3697 Introduced , by Rep. Kelly M. Cassidy SYNOPSIS AS INTRODUCED: See Index See Index Amends the Community Emergency Services and Support Act. Modifies legislative findings. Provides that appropriate mobile response services must, among other things, subject to the care decisions of the individual receiving care, coordinate transportation for any individual experiencing a mental or behavioral health emergency to the least restrictive setting feasible (rather than provide transportation for any individual experiencing a mental or behavioral health emergency). Provides that adequate mobile mental health relief provider training includes, among other things, training in recognizing and working with people with neurodivergent and developmental disability diagnoses and in the techniques available to help stabilize and connect them to further services and training in the involuntary commitment process, in identification of situations that meet the standards for involuntary commitment, and in cultural competencies and social biases to guard against any group being disproportionately subjected to the involuntary commitment process or the use of the process not warranted under the legal standard for involuntary commitment. Provides that mobile mental health relief providers may only participate in the involuntary commitment process to the extent permitted under the Mental Health and Developmental Disabilities Code. Requires the system for gathering information developed by the Statewide Advisory Committee to determine the number of instances of mobile mental health relief providers initiating petitions for involuntary commitment. Provides that the exemption from civil liability for emergency care provided in the Good Samaritan Act applies to anyone providing care under the Act. Provides that each 9-1-1 public safety answering point and emergency service dispatched through a 9-1-1 public safety answering point must begin coordinating its activities with the mobile mental and behavioral health services established by the Division of Mental Health once all 3 of the following conditions are met, but not later than July 1, 2027 (rather than July 1, 2025). Adds definitions and modifies existing definitions. Effective immediately. LRB104 12197 RTM 22302 b LRB104 12197 RTM 22302 b A BILL FOR 104TH GENERAL ASSEMBLY State of Illinois 2025 and 2026 HB3697 Introduced , by Rep. Kelly M. Cassidy SYNOPSIS AS INTRODUCED: See Index See Index See Index Amends the Community Emergency Services and Support Act. Modifies legislative findings. Provides that appropriate mobile response services must, among other things, subject to the care decisions of the individual receiving care, coordinate transportation for any individual experiencing a mental or behavioral health emergency to the least restrictive setting feasible (rather than provide transportation for any individual experiencing a mental or behavioral health emergency). Provides that adequate mobile mental health relief provider training includes, among other things, training in recognizing and working with people with neurodivergent and developmental disability diagnoses and in the techniques available to help stabilize and connect them to further services and training in the involuntary commitment process, in identification of situations that meet the standards for involuntary commitment, and in cultural competencies and social biases to guard against any group being disproportionately subjected to the involuntary commitment process or the use of the process not warranted under the legal standard for involuntary commitment. Provides that mobile mental health relief providers may only participate in the involuntary commitment process to the extent permitted under the Mental Health and Developmental Disabilities Code. Requires the system for gathering information developed by the Statewide Advisory Committee to determine the number of instances of mobile mental health relief providers initiating petitions for involuntary commitment. Provides that the exemption from civil liability for emergency care provided in the Good Samaritan Act applies to anyone providing care under the Act. Provides that each 9-1-1 public safety answering point and emergency service dispatched through a 9-1-1 public safety answering point must begin coordinating its activities with the mobile mental and behavioral health services established by the Division of Mental Health once all 3 of the following conditions are met, but not later than July 1, 2027 (rather than July 1, 2025). Adds definitions and modifies existing definitions. Effective immediately. LRB104 12197 RTM 22302 b LRB104 12197 RTM 22302 b LRB104 12197 RTM 22302 b A BILL FOR HB3697LRB104 12197 RTM 22302 b HB3697 LRB104 12197 RTM 22302 b HB3697 LRB104 12197 RTM 22302 b 1 AN ACT concerning local government. 2 Be it enacted by the People of the State of Illinois, 3 represented in the General Assembly: 4 Section 5. The Community Emergency Services and Support 5 Act is amended by changing Sections 5, 15, 25, 30, 40, 55, and 6 65 as follows: 7 (50 ILCS 754/5) 8 Sec. 5. Findings. The General Assembly recognizes that the 9 Illinois Department of Human Services Division of Mental 10 Health is preparing to provide mobile mental and behavioral 11 health services to all Illinoisans as part of the federally 12 mandated adoption of the 9-8-8 phone number. The General 13 Assembly also recognizes that many cities and some states have 14 successfully established mobile emergency mental and 15 behavioral health services as part of their emergency response 16 system to support people who need such support and do not 17 present a threat of physical violence to the mobile mental 18 health relief providers. In light of that experience, the 19 General Assembly finds that in order to promote and protect 20 the health, safety, and welfare of the public, it is necessary 21 and in the public interest to provide emergency response, with 22 or without medical transportation, to individuals requiring 23 mental health or behavioral health services in a manner that 104TH GENERAL ASSEMBLY State of Illinois 2025 and 2026 HB3697 Introduced , by Rep. Kelly M. Cassidy SYNOPSIS AS INTRODUCED: See Index See Index See Index Amends the Community Emergency Services and Support Act. Modifies legislative findings. Provides that appropriate mobile response services must, among other things, subject to the care decisions of the individual receiving care, coordinate transportation for any individual experiencing a mental or behavioral health emergency to the least restrictive setting feasible (rather than provide transportation for any individual experiencing a mental or behavioral health emergency). Provides that adequate mobile mental health relief provider training includes, among other things, training in recognizing and working with people with neurodivergent and developmental disability diagnoses and in the techniques available to help stabilize and connect them to further services and training in the involuntary commitment process, in identification of situations that meet the standards for involuntary commitment, and in cultural competencies and social biases to guard against any group being disproportionately subjected to the involuntary commitment process or the use of the process not warranted under the legal standard for involuntary commitment. Provides that mobile mental health relief providers may only participate in the involuntary commitment process to the extent permitted under the Mental Health and Developmental Disabilities Code. Requires the system for gathering information developed by the Statewide Advisory Committee to determine the number of instances of mobile mental health relief providers initiating petitions for involuntary commitment. Provides that the exemption from civil liability for emergency care provided in the Good Samaritan Act applies to anyone providing care under the Act. Provides that each 9-1-1 public safety answering point and emergency service dispatched through a 9-1-1 public safety answering point must begin coordinating its activities with the mobile mental and behavioral health services established by the Division of Mental Health once all 3 of the following conditions are met, but not later than July 1, 2027 (rather than July 1, 2025). Adds definitions and modifies existing definitions. Effective immediately. LRB104 12197 RTM 22302 b LRB104 12197 RTM 22302 b LRB104 12197 RTM 22302 b A BILL FOR See Index LRB104 12197 RTM 22302 b HB3697 LRB104 12197 RTM 22302 b HB3697- 2 -LRB104 12197 RTM 22302 b HB3697 - 2 - LRB104 12197 RTM 22302 b HB3697 - 2 - LRB104 12197 RTM 22302 b 1 is substantially equivalent to the response already provided 2 to individuals who require emergency physical health care. 3 The General Assembly also recognizes the history of 4 vulnerable populations being subject to unwarranted 5 involuntary commitment or other human rights violations 6 instead of receiving necessary care during acute crises which 7 may contribute to an understandable apprehension of behavioral 8 health services among individuals who have historically been 9 subject to these practices. The General Assembly intends for 10 the Mobile Mental Health Relief Providers regulated by this 11 Act to assist with crises that do not rise to the level of 12 involuntary commitment. However, the General Assembly also 13 recognizes that Mobile Mental Health Relief Providers may, 14 during the course of assisting with a crisis, encounter 15 individuals who present an imminent threat of injury to 16 themselves or others unless they receive assistance through 17 the involuntary commitment process. This Act intends to 18 balance concerns about misuse of the involuntary commitment 19 process with the need for emergency care for individuals whose 20 crisis presents an imminent threat of injury. 21 (Source: P.A. 102-580, eff. 1-1-22; 103-105, eff. 6-27-23.) 22 (50 ILCS 754/15) 23 Sec. 15. Definitions. As used in this Act: 24 "Chemical restraint" means any drug used for discipline or 25 convenience and not required to treat medical symptoms. HB3697 - 2 - LRB104 12197 RTM 22302 b HB3697- 3 -LRB104 12197 RTM 22302 b HB3697 - 3 - LRB104 12197 RTM 22302 b HB3697 - 3 - LRB104 12197 RTM 22302 b 1 "Community services" and "community-based mental or 2 behavioral health services" include both public and private 3 settings. 4 "Division of Mental Health" means the Division of Mental 5 Health of the Department of Human Services. 6 "Emergency" means an emergent circumstance caused by a 7 health condition, regardless of whether it is perceived as 8 physical, mental, or behavioral in nature, for which an 9 individual may require prompt care, support, or assessment at 10 the individual's location. 11 "Mental or behavioral health" means any health condition 12 involving changes in thinking, emotion, or behavior, and that 13 the medical community treats as distinct from physical health 14 care. 15 "Mobile mental health relief provider" means a person 16 engaging with a member of the public to provide the mobile 17 mental and behavioral service established in conjunction with 18 the Division of Mental Health establishing the 9-8-8 emergency 19 number. "Mobile mental health relief provider" does not 20 include a Paramedic (EMT-P) or EMT, as those terms are defined 21 in the Emergency Medical Services (EMS) Systems Act, unless 22 that responding agency has agreed to provide a specialized 23 response in accordance with the Division of Mental Health's 24 services offered through its 9-8-8 number and has met all the 25 requirements to offer that service through that system. 26 "Physical health" means a health condition that the HB3697 - 3 - LRB104 12197 RTM 22302 b HB3697- 4 -LRB104 12197 RTM 22302 b HB3697 - 4 - LRB104 12197 RTM 22302 b HB3697 - 4 - LRB104 12197 RTM 22302 b 1 medical community treats as distinct from mental or behavioral 2 health care. 3 "Physical restraint" means any manual method or physical 4 or mechanical device, material, or equipment attached or 5 adjacent to an individual's body that the individual cannot 6 easily remove and restricts freedom of movement or normal 7 access to one's body. "Physical restraint" does not include a 8 seat belt if it is used during transportation of an individual 9 and the individual has access to the mechanism that releases 10 the seat belt. 11 "Public safety answering point" or "PSAP" means the 12 primary answering location of an emergency call that meets the 13 appropriate standards of service and is responsible for 14 receiving and processing those calls and events according to a 15 specified operational policy a Public Safety Answering Point 16 tele-communicator. 17 "Community services" and "community-based mental or 18 behavioral health services" may include both public and 19 private settings. 20 "Treatment relationship" means an active association with 21 a mental or behavioral care provider able to respond in an 22 appropriate amount of time to requests for care. 23 (Source: P.A. 102-580, eff. 1-1-22; 103-105, eff. 6-27-23.) 24 (50 ILCS 754/25) 25 Sec. 25. State goals. HB3697 - 4 - LRB104 12197 RTM 22302 b HB3697- 5 -LRB104 12197 RTM 22302 b HB3697 - 5 - LRB104 12197 RTM 22302 b HB3697 - 5 - LRB104 12197 RTM 22302 b 1 (a) 9-1-1 PSAPs, emergency services dispatched through 2 9-1-1 PSAPs, and the mobile mental and behavioral health 3 service established by the Division of Mental Health must 4 coordinate their services so that the State goals listed in 5 this Section are achieved. Appropriate mobile response service 6 for mental and behavioral health emergencies shall be 7 available regardless of whether the initial contact was with 8 9-8-8, 9-1-1 or directly with an emergency service dispatched 9 through 9-1-1. Appropriate mobile response services must: 10 (1) whenever possible, ensure that individuals 11 experiencing mental or behavioral health crises are 12 diverted from hospitalization or incarceration and are 13 instead linked with available appropriate community 14 services; 15 (2) include the option of on-site care if that type of 16 care is appropriate and does not override the care 17 decisions of the individual receiving care. Providing care 18 in the community, through methods like mobile crisis 19 units, is encouraged. If effective care is provided on 20 site, and if it is consistent with the care decisions of 21 the individual receiving the care, further transportation 22 to other medical providers is not required by this Act; 23 (3) recommend appropriate referrals for available 24 community services if the individual receiving on-site 25 care is not already in a treatment relationship with a 26 service provider or is unsatisfied with their current HB3697 - 5 - LRB104 12197 RTM 22302 b HB3697- 6 -LRB104 12197 RTM 22302 b HB3697 - 6 - LRB104 12197 RTM 22302 b HB3697 - 6 - LRB104 12197 RTM 22302 b 1 service providers. The referrals shall take into 2 consideration waiting lists and copayments, which may 3 present barriers to access; and 4 (4) subject to the care decisions of the individual 5 receiving care, coordinate provide transportation for any 6 individual experiencing a mental or behavioral health 7 emergency to the least restrictive setting feasible. 8 Transportation shall be to the most integrated and least 9 restrictive setting appropriate in the community, such as 10 to the individual's home or chosen location, community 11 crisis respite centers, clinic settings, behavioral health 12 centers, or the offices of particular medical care 13 providers with existing treatment relationships to the 14 individual seeking care. 15 (b) Prioritize requests for emergency assistance. 9-1-1 16 PSAPs, emergency services dispatched through 9-1-1 PSAPs, and 17 the mobile mental and behavioral health service established by 18 the Division of Mental Health must provide guidance for 19 prioritizing calls for assistance and maximum response time in 20 relation to the type of emergency reported. 21 (c) Provide appropriate response times. From the time of 22 first notification, 9-1-1 PSAPs, emergency services dispatched 23 through 9-1-1 PSAPs, and the mobile mental and behavioral 24 health service established by the Division of Mental Health 25 must provide the response within response time appropriate to 26 the care requirements of the individual with an emergency. HB3697 - 6 - LRB104 12197 RTM 22302 b HB3697- 7 -LRB104 12197 RTM 22302 b HB3697 - 7 - LRB104 12197 RTM 22302 b HB3697 - 7 - LRB104 12197 RTM 22302 b 1 (d) Require appropriate mobile mental health relief 2 provider training. Mobile mental health relief providers must 3 have adequate training to address the needs of individuals 4 experiencing a mental or behavioral health emergency. Adequate 5 training at least includes: 6 (1) training in de-escalation techniques; 7 (2) knowledge of local community services and 8 supports; and 9 (3) training in respectful interaction with people 10 experiencing mental or behavioral health crises, including 11 the concepts of stigma and respectful language; . 12 (4) training in recognizing and working with people 13 with neurodivergent and developmental disability diagnoses 14 and in the techniques available to help stabilize and 15 connect them to further services; and 16 (5) training in the involuntary commitment process, in 17 identification of situations that meet the standards for 18 involuntary commitment, and in cultural competencies and 19 social biases to guard against any group being 20 disproportionately subjected to the involuntary commitment 21 process or the use of the process not warranted under the 22 legal standard for involuntary commitment. 23 (e) Require minimum team staffing. The Division of Mental 24 Health, in consultation with the Regional Advisory Committees 25 created in Section 40, shall determine the appropriate 26 credentials for the mental health providers responding to HB3697 - 7 - LRB104 12197 RTM 22302 b HB3697- 8 -LRB104 12197 RTM 22302 b HB3697 - 8 - LRB104 12197 RTM 22302 b HB3697 - 8 - LRB104 12197 RTM 22302 b 1 calls, including to what extent the mobile mental health 2 relief providers must have certain credentials and licensing, 3 and to what extent the mobile mental health relief providers 4 can be peer support professionals. 5 (f) Require training from individuals with lived 6 experience. Training shall be provided by individuals with 7 lived experience to the extent available. 8 (g) Adopt guidelines directing referral to restrictive 9 care settings. Mobile mental health relief providers must have 10 guidelines to follow when considering whether to refer an 11 individual to more restrictive forms of care, like emergency 12 room or hospital settings. 13 (h) Specify regional best practices. Mobile mental health 14 relief providers providing these services must do so 15 consistently with best practices, which include respecting the 16 care choices of the individuals receiving assistance. Regional 17 best practices may be broken down into sub-regions, as 18 appropriate to reflect local resources and conditions. With 19 the agreement of the impacted EMS Regions, providers of 20 emergency response to physical emergencies may participate in 21 another EMS Region for mental and behavioral response, if that 22 participation shall provide a better service to individuals 23 experiencing a mental or behavioral health emergency. 24 (i) Adopt system for directing care in advance of an 25 emergency. The Division of Mental Health shall select and 26 publicly identify a system that allows individuals who HB3697 - 8 - LRB104 12197 RTM 22302 b HB3697- 9 -LRB104 12197 RTM 22302 b HB3697 - 9 - LRB104 12197 RTM 22302 b HB3697 - 9 - LRB104 12197 RTM 22302 b 1 voluntarily chose to do so to provide confidential advanced 2 care directions to individuals providing services under this 3 Act. No system for providing advanced care direction may be 4 implemented unless the Division of Mental Health approves it 5 as confidential, available to individuals at all economic 6 levels, and non-stigmatizing. The Division of Mental Health 7 may defer this requirement for providing a system for advanced 8 care direction if it determines that no existing systems can 9 currently meet these requirements. 10 (j) Train dispatching staff. The personnel staffing 9-1-1, 11 3-1-1, or other emergency response intake systems must be 12 provided with adequate training to assess whether coordinating 13 with 9-8-8 is appropriate. 14 (k) Establish protocol for emergency responder 15 coordination. The Division of Mental Health shall establish a 16 protocol for mobile mental health relief providers, law 17 enforcement, and fire and ambulance services to request 18 assistance from each other, and train these groups on the 19 protocol. 20 (l) Integrate law enforcement. The Division of Mental 21 Health shall provide for law enforcement to request mobile 22 mental health relief provider assistance whenever law 23 enforcement engages an individual appropriate for services 24 under this Act. If law enforcement would typically request EMS 25 assistance when it encounters an individual with a physical 26 health emergency, law enforcement shall similarly dispatch HB3697 - 9 - LRB104 12197 RTM 22302 b HB3697- 10 -LRB104 12197 RTM 22302 b HB3697 - 10 - LRB104 12197 RTM 22302 b HB3697 - 10 - LRB104 12197 RTM 22302 b 1 mental or behavioral health personnel or medical 2 transportation when it encounters an individual in a mental or 3 behavioral health emergency. 4 (Source: P.A. 102-580, eff. 1-1-22; 103-105, eff. 6-27-23.) 5 (50 ILCS 754/30) 6 Sec. 30. State prohibitions. 9-1-1 PSAPs, emergency 7 services dispatched through 9-1-1 PSAPs, and the mobile mental 8 and behavioral health service established by the Division of 9 Mental Health must coordinate their services so that, based on 10 the information provided to them, the following State 11 prohibitions are avoided: 12 (a) Law enforcement responsibility for providing mental 13 and behavioral health care. In any area where mobile mental 14 health relief providers are available for dispatch, law 15 enforcement shall not be dispatched to respond to an 16 individual requiring mental or behavioral health care unless 17 that individual is (i) involved in a suspected violation of 18 the criminal laws of this State, or (ii) presents a threat of 19 physical injury to self or others. Mobile mental health relief 20 providers are not considered available for dispatch under this 21 Section if 9-8-8 reports that it cannot dispatch appropriate 22 service within the maximum response times established by each 23 Regional Advisory Committee under Section 45. 24 (1) Standing on its own or in combination with each 25 other, the fact that an individual is experiencing a HB3697 - 10 - LRB104 12197 RTM 22302 b HB3697- 11 -LRB104 12197 RTM 22302 b HB3697 - 11 - LRB104 12197 RTM 22302 b HB3697 - 11 - LRB104 12197 RTM 22302 b 1 mental or behavioral health emergency, or has a mental 2 health, behavioral health, or other diagnosis, is not 3 sufficient to justify an assessment that the individual is 4 a threat of physical injury to self or others, or requires 5 a law enforcement response to a request for emergency 6 response or medical transportation. 7 (2) If, based on its assessment of the threat to 8 public safety, law enforcement would not accompany medical 9 transportation responding to a physical health emergency, 10 unless requested by mobile mental health relief providers, 11 law enforcement may not accompany emergency response or 12 medical transportation personnel responding to a mental or 13 behavioral health emergency that presents an equivalent 14 level of threat to self or public safety. 15 (3) Without regard to an assessment of threat to self 16 or threat to public safety, law enforcement may station 17 personnel so that they can rapidly respond to requests for 18 assistance from mobile mental health relief providers if 19 law enforcement does not interfere with the provision of 20 emergency response or transportation services. To the 21 extent practical, not interfering with services includes 22 remaining sufficiently distant from or out of sight of the 23 individual receiving care so that law enforcement presence 24 is unlikely to escalate the emergency. 25 (b) Mobile mental health relief provider involvement in 26 involuntary commitment. Mobile mental health relief providers HB3697 - 11 - LRB104 12197 RTM 22302 b HB3697- 12 -LRB104 12197 RTM 22302 b HB3697 - 12 - LRB104 12197 RTM 22302 b HB3697 - 12 - LRB104 12197 RTM 22302 b 1 may participate in the involuntary commitment process only to 2 the extent permitted under the Mental Health and Developmental 3 Disabilities Code. The Division of Behavioral Health shall, in 4 consultation with each Regional Advisory Committee, as 5 appropriate, monitor the use of involuntary commitment under 6 this Act and provide systemic recommendations to improve 7 outcomes for those subject to commitment. In order to maintain 8 the appropriate care relationship, mobile mental health relief 9 providers shall not in any way assist in the involuntary 10 commitment of an individual beyond (i) reporting to their 11 dispatching entity or to law enforcement that they believe the 12 situation requires assistance the mobile mental health relief 13 providers are not permitted to provide under this Section; 14 (ii) providing witness statements; and (iii) fulfilling 15 reporting requirements the mobile mental health relief 16 providers may have under their professional ethical 17 obligations or laws of this State. This prohibition shall not 18 interfere with any mobile mental health relief provider's 19 ability to provide physical or mental health care. 20 (c) Use of law enforcement for transportation. In any area 21 where mobile mental health relief providers are available for 22 dispatch, unless requested by mobile mental health relief 23 providers, law enforcement shall not be used to provide 24 transportation to access mental or behavioral health care, or 25 travel between mental or behavioral health care providers, 26 except where (i) no alternative is available; (ii) the HB3697 - 12 - LRB104 12197 RTM 22302 b HB3697- 13 -LRB104 12197 RTM 22302 b HB3697 - 13 - LRB104 12197 RTM 22302 b HB3697 - 13 - LRB104 12197 RTM 22302 b 1 individual requests transportation from law enforcement and 2 law enforcement mutually agrees to provide transportation; or 3 (iii) the Mental Health and Developmental Disabilities Code 4 requires law enforcement to provide transportation. 5 (d) Reduction of educational institution obligations. The 6 services coordinated under this Act may not be used to replace 7 any service an educational institution is required to provide 8 to a student. It shall not substitute for appropriate special 9 education and related services that schools are required to 10 provide by any law. 11 (e) This Section is operative beginning on the date the 3 12 conditions in Section 65 are met or July 1, 2025, whichever is 13 earlier. 14 (Source: P.A. 102-580, eff. 1-1-22; 103-105, eff. 6-27-23; 15 103-645, eff. 7-1-24.) 16 (50 ILCS 754/40) 17 Sec. 40. Statewide Advisory Committee. 18 (a) The Division of Mental Health shall establish a 19 Statewide Advisory Committee to review and make 20 recommendations for aspects of coordinating 9-1-1 and the 21 9-8-8 mobile mental health response system most appropriately 22 addressed on a State level. 23 (b) Issues to be addressed by the Statewide Advisory 24 Committee include, but are not limited to, addressing changes 25 necessary in 9-1-1 call taking protocols and scripts used in HB3697 - 13 - LRB104 12197 RTM 22302 b HB3697- 14 -LRB104 12197 RTM 22302 b HB3697 - 14 - LRB104 12197 RTM 22302 b HB3697 - 14 - LRB104 12197 RTM 22302 b 1 9-1-1 PSAPs where those protocols and scripts are based on or 2 otherwise dependent on national providers for their operation. 3 (c) The Statewide Advisory Committee shall recommend a 4 system for gathering data related to the coordination of the 5 9-1-1 and 9-8-8 systems for purposes of allowing the parties 6 to make ongoing improvements in that system. As practical, the 7 system shall attempt to determine issues, which may include, 8 but are not limited to including, but not limited to: 9 (1) the volume of calls coordinated between 9-1-1 and 10 9-8-8; 11 (2) the volume of referrals from other first 12 responders to 9-8-8; 13 (3) the volume and type of calls deemed appropriate 14 for referral to 9-8-8 but could not be served by 9-8-8 15 because of capacity restrictions or other reasons; 16 (4) the appropriate information to improve 17 coordination between 9-1-1 and 9-8-8; and 18 (5) the appropriate information to improve the 9-8-8 19 system, if the information is most appropriately gathered 20 at the 9-1-1 PSAPs; and . 21 (6) the number of instances of mobile mental health 22 relief providers initiating petitions for involuntary 23 commitment, broken down by county and contracting entity 24 employing the petitioning mobile mental health relief 25 providers and the aggregate demographic data of the 26 individuals subject to those petitions. HB3697 - 14 - LRB104 12197 RTM 22302 b HB3697- 15 -LRB104 12197 RTM 22302 b HB3697 - 15 - LRB104 12197 RTM 22302 b HB3697 - 15 - LRB104 12197 RTM 22302 b 1 (d) The Statewide Advisory Committee shall consist of: 2 (1) the Statewide 9-1-1 Administrator, ex officio; 3 (2) one representative designated by the Illinois 4 Chapter of National Emergency Number Association (NENA); 5 (3) one representative designated by the Illinois 6 Chapter of Association of Public Safety Communications 7 Officials (APCO); 8 (4) one representative of the Division of Mental 9 Health; 10 (5) one representative of the Illinois Department of 11 Public Health; 12 (6) one representative of a statewide organization of 13 EMS responders; 14 (7) one representative of a statewide organization of 15 fire chiefs; 16 (8) two representatives of statewide organizations of 17 law enforcement; 18 (9) two representatives of mental health, behavioral 19 health, or substance abuse providers; and 20 (10) four representatives of advocacy organizations 21 either led by or consisting primarily of individuals with 22 intellectual or developmental disabilities, individuals 23 with behavioral disabilities, or individuals with lived 24 experience. 25 (e) The members of the Statewide Advisory Committee, other 26 than the Statewide 9-1-1 Administrator, shall be appointed by HB3697 - 15 - LRB104 12197 RTM 22302 b HB3697- 16 -LRB104 12197 RTM 22302 b HB3697 - 16 - LRB104 12197 RTM 22302 b HB3697 - 16 - LRB104 12197 RTM 22302 b 1 the Secretary of Human Services. 2 (f) The Statewide Advisory Committee shall continue to 3 meet until this Act has been fully implemented, as determined 4 by the Division of Mental Health, and mobile mental health 5 relief providers are available in all parts of Illinois. The 6 Division of Mental Health may reconvene the Statewide Advisory 7 Committee at its discretion after full implementation of this 8 Act. 9 (Source: P.A. 102-580, eff. 1-1-22; 103-105, eff. 6-27-23.) 10 (50 ILCS 754/55) 11 Sec. 55. Immunity. 12 (a) The exemptions from civil liability in Section 15.1 of 13 the Emergency Telephone System Systems Act apply to any act or 14 omission in the development, design, installation, operation, 15 maintenance, performance, or provision of service directed by 16 this Act. 17 (b) Persons, agencies, governmental bodies, private 18 organizations, governmental organizations, or institutions 19 that in good faith provide emergency or nonemergency 20 behavioral health services during a Department of Human 21 Services-approved training course, in the normal course of 22 conducting their duties, or in an emergency, may not be held 23 civilly liable or liable for civil damages as a result of any 24 acts or omissions in providing those services unless the acts 25 or omissions constitute willful and wanton misconduct. This HB3697 - 16 - LRB104 12197 RTM 22302 b HB3697- 17 -LRB104 12197 RTM 22302 b HB3697 - 17 - LRB104 12197 RTM 22302 b HB3697 - 17 - LRB104 12197 RTM 22302 b 1 immunity from civil liability extends to the administration, 2 sponsorship, authorization, support, finance, education, or 3 supervision of emergency behavioral health crisis services 4 personnel who are certified, licensed, or authorized under 5 this Act, including persons participating in a Department of 6 Human Services-approved training program. 7 (c) The exemption from civil liability for emergency care 8 provided in the Good Samaritan Act applies to anyone providing 9 care under this Act. 10 (Source: P.A. 102-580, eff. 1-1-22; revised 7-29-24.) 11 (50 ILCS 754/65) 12 Sec. 65. PSAP and emergency service dispatched through a 13 9-1-1 PSAP; coordination of activities with mobile and 14 behavioral health services. 15 (a) Each 9-1-1 PSAP and emergency service dispatched through a 16 9-1-1 PSAP must begin coordinating its activities with the 17 mobile mental and behavioral health services established by 18 the Division of Mental Health once all 3 of the following 19 conditions are met, but not later than July 1, 2027 2025: 20 (1) the Statewide Committee has negotiated useful 21 protocol and 9-1-1 operator script adjustments with the 22 contracted services providing these tools to 9-1-1 PSAPs 23 operating in Illinois; 24 (2) the appropriate Regional Advisory Committee has 25 completed design of the specific 9-1-1 PSAP's process for HB3697 - 17 - LRB104 12197 RTM 22302 b HB3697- 18 -LRB104 12197 RTM 22302 b HB3697 - 18 - LRB104 12197 RTM 22302 b HB3697 - 18 - LRB104 12197 RTM 22302 b 1 coordinating activities with the mobile mental and 2 behavioral health service; and 3 (3) the mobile mental and behavioral health service is 4 available in their jurisdiction. 5 (b) To achieve the conditions of subsection (a) by July 1, 6 2027, the following activities shall be completed: 7 (1) No later than June 30, 2025, pilot testing of the 8 revised protocols; 9 (2) No later than June 30, 2026: 10 (A) assessment and evaluation of the pilots; 11 (B) revisions, as needed, of protocols and 12 operations based on assessment and evaluation of the 13 pilots; 14 (C) implementation of revised protocols at pilot 15 sites; and 16 (D) implementation of revised protocols by PSAPs 17 who are ready to implement, otherwise known as early 18 adopters; and 19 (3) No later than June 30, 2027, implementation of 20 revised protocols by all remaining PSAPs, including any 21 PSAPs that previously cited financial barriers to updating 22 systems. 23 (Source: P.A. 102-580, eff. 1-1-22; 102-1109, eff. 12-21-22; 24 103-105, eff. 6-27-23; 103-645, eff. 7-1-24.) 25 Section 99. Effective date. This Act takes effect upon 26 becoming law. HB3697- 19 -LRB104 12197 RTM 22302 b 1 INDEX 2 Statutes amended in order of appearance HB3697- 19 -LRB104 12197 RTM 22302 b HB3697 - 19 - LRB104 12197 RTM 22302 b 1 INDEX 2 Statutes amended in order of appearance HB3697- 19 -LRB104 12197 RTM 22302 b HB3697 - 19 - LRB104 12197 RTM 22302 b HB3697 - 19 - LRB104 12197 RTM 22302 b 1 INDEX 2 Statutes amended in order of appearance HB3697 - 18 - LRB104 12197 RTM 22302 b HB3697- 19 -LRB104 12197 RTM 22302 b HB3697 - 19 - LRB104 12197 RTM 22302 b HB3697 - 19 - LRB104 12197 RTM 22302 b 1 INDEX 2 Statutes amended in order of appearance HB3697 - 19 - LRB104 12197 RTM 22302 b