1 | 1 | | |
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2 | 2 | | Introduced Version |
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3 | 3 | | HOUSE BILL No. 1155 |
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4 | 4 | | _____ |
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5 | 5 | | DIGEST OF INTRODUCED BILL |
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6 | 6 | | Citations Affected: IC 24-4-23; IC 24-5-0.5-3. |
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7 | 7 | | Synopsis: Right to repair. Requires a manufacturer of a piece of |
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8 | 8 | | agricultural equipment that is sold in Indiana, subject to certain |
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9 | 9 | | exceptions, to: (1) provide to an independent service provider or owner |
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10 | 10 | | of the agricultural equipment any service documentation the |
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11 | 11 | | manufacturer provides to its authorized service providers; and (2) make |
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12 | 12 | | available for purchase, upon reasonable terms, any part or tool the |
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13 | 13 | | manufacturer provides to its authorized service providers. Provides that |
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14 | 14 | | a violation of the requirements is: (1) actionable by the attorney |
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15 | 15 | | general; and (2) subject to the remedies and penalties that apply to a |
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16 | 16 | | deceptive consumer sales practice. |
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17 | 17 | | Effective: July 1, 2024. |
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18 | 18 | | Greene, Hall |
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19 | 19 | | January 8, 2024, read first time and referred to Committee on Agriculture and Rural |
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20 | 20 | | Development. |
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21 | 21 | | 2024 IN 1155—LS 6746/DI 154 Introduced |
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22 | 22 | | Second Regular Session of the 123rd General Assembly (2024) |
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23 | 23 | | PRINTING CODE. Amendments: Whenever an existing statute (or a section of the Indiana |
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24 | 24 | | Constitution) is being amended, the text of the existing provision will appear in this style type, |
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25 | 25 | | additions will appear in this style type, and deletions will appear in this style type. |
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26 | 26 | | Additions: Whenever a new statutory provision is being enacted (or a new constitutional |
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27 | 27 | | provision adopted), the text of the new provision will appear in this style type. Also, the |
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28 | 28 | | word NEW will appear in that style type in the introductory clause of each SECTION that adds |
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29 | 29 | | a new provision to the Indiana Code or the Indiana Constitution. |
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30 | 30 | | Conflict reconciliation: Text in a statute in this style type or this style type reconciles conflicts |
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31 | 31 | | between statutes enacted by the 2023 Regular Session of the General Assembly. |
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32 | 32 | | HOUSE BILL No. 1155 |
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33 | 33 | | A BILL FOR AN ACT to amend the Indiana Code concerning trade |
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34 | 34 | | regulation. |
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35 | 35 | | Be it enacted by the General Assembly of the State of Indiana: |
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36 | 36 | | 1 SECTION 1. IC 24-4-23 IS ADDED TO THE INDIANA CODE AS |
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37 | 37 | | 2 A NEW CHAPTER TO READ AS FOLLOWS [EFFECTIVE JULY |
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38 | 38 | | 3 1, 2024]: |
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39 | 39 | | 4 Chapter 23. Access to Product Repair Resources for |
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40 | 40 | | 5 Agricultural Equipment |
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41 | 41 | | 6 Sec. 1. (a) As used in this chapter, "agricultural equipment" |
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42 | 42 | | 7 means a piece of equipment or a component of, an attachment to, |
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43 | 43 | | 8 a tool for, or a part for a piece of equipment that is designed |
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44 | 44 | | 9 primarily for use on a farm or ranch. |
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45 | 45 | | 10 (b) The term does not include: |
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46 | 46 | | 11 (1) a motor vehicle or component of a motor vehicle; or |
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47 | 47 | | 12 (2) an aircraft used in an agricultural aircraft operation (as |
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48 | 48 | | 13 defined in 14 CFR 137.3). |
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49 | 49 | | 14 Sec. 2. As used in this chapter, "authorized service provider" |
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50 | 50 | | 15 means: |
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51 | 51 | | 16 (1) a manufacturer that provides; or |
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52 | 52 | | 17 (2) a person that: |
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53 | 53 | | 2024 IN 1155—LS 6746/DI 154 2 |
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54 | 54 | | 1 (A) is not an affiliate of a manufacturer; and |
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55 | 55 | | 2 (B) has entered into an agreement with the manufacturer |
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56 | 56 | | 3 to provide: |
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57 | 57 | | 4 (i) on behalf of; or |
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58 | 58 | | 5 (ii) under the name of; |
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59 | 59 | | 6 the manufacturer; |
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60 | 60 | | 7 diagnostic, maintenance, or repair service for a piece of |
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61 | 61 | | 8 agricultural equipment made by the manufacturer. |
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62 | 62 | | 9 Sec. 3. (a) As used in this chapter, "independent service |
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63 | 63 | | 10 provider" means a person that: |
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64 | 64 | | 11 (1) in the ordinary course of business, performs diagnostic, |
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65 | 65 | | 12 maintenance, or repair service on a piece of agricultural |
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66 | 66 | | 13 equipment; and |
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67 | 67 | | 14 (2) is not: |
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68 | 68 | | 15 (A) an authorized service provider; or |
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69 | 69 | | 16 (B) an affiliate of an authorized service provider; |
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70 | 70 | | 17 for the piece of agricultural equipment. |
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71 | 71 | | 18 (b) The term includes a manufacturer when the manufacturer |
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72 | 72 | | 19 is performing diagnostic, maintenance, or repair service on a piece |
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73 | 73 | | 20 of agricultural equipment that is not made by the manufacturer or |
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74 | 74 | | 21 by an affiliate of the manufacturer. |
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75 | 75 | | 22 Sec. 4. As used in this chapter, "manufacturer" means a person |
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76 | 76 | | 23 that, in the ordinary course of business: |
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77 | 77 | | 24 (1) sells or leases a piece of agricultural equipment made by, |
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78 | 78 | | 25 or on behalf of, the manufacturer; and |
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79 | 79 | | 26 (2) performs, or provides for the performance of, diagnostic, |
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80 | 80 | | 27 maintenance, or repair service on the piece of agricultural |
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81 | 81 | | 28 equipment. |
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82 | 82 | | 29 Sec. 5. (a) As used in this chapter, "motor vehicle" means a |
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83 | 83 | | 30 vehicle that is: |
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84 | 84 | | 31 (1) designed for transporting people or property on a street or |
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85 | 85 | | 32 highway; and |
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86 | 86 | | 33 (2) certified by the vehicle's maker under all applicable |
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87 | 87 | | 34 federal safety and emissions standards and requirements for |
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88 | 88 | | 35 distribution and sale in the United States. |
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89 | 89 | | 36 (b) The term includes a mobile home (as defined in |
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90 | 90 | | 37 IC 9-13-2-103.2), motorcycle (as defined in IC 9-13-2-108), or |
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91 | 91 | | 38 recreational vehicle (as defined in IC 9-13-2-150). |
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92 | 92 | | 39 Sec. 6. As used in this chapter, "owner" means a person that: |
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93 | 93 | | 40 (1) is domiciled in Indiana; and |
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94 | 94 | | 41 (2) lawfully owns or has legal right to possession of a piece of |
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95 | 95 | | 42 agricultural equipment. |
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96 | 96 | | 2024 IN 1155—LS 6746/DI 154 3 |
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97 | 97 | | 1 Sec. 7. As used in this chapter, "part" means any replacement |
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98 | 98 | | 2 part, either new or used, made available by a manufacturer of or |
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99 | 99 | | 3 an authorized service provider to facilitate the maintenance or |
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100 | 100 | | 4 repair of a piece of agricultural equipment sold by the |
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101 | 101 | | 5 manufacturer. |
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102 | 102 | | 6 Sec. 8. As used in this chapter, "person" means an individual, an |
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103 | 103 | | 7 organization, or any other legal entity. |
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104 | 104 | | 8 Sec. 9. As used in this chapter, "service documentation" means |
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105 | 105 | | 9 information, including: |
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106 | 106 | | 10 (1) manuals; |
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107 | 107 | | 11 (2) schematics; |
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108 | 108 | | 12 (3) diagrams; |
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109 | 109 | | 13 (4) report output; |
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110 | 110 | | 14 (5) service code descriptions; |
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111 | 111 | | 15 (6) technical updates; |
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112 | 112 | | 16 (7) passwords needed to access repair or diagnostic functions; |
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113 | 113 | | 17 and |
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114 | 114 | | 18 (8) information necessary to reset or unlock a security related |
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115 | 115 | | 19 function, with the permission of the owner; |
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116 | 116 | | 20 that is provided by a manufacturer to an authorized service |
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117 | 117 | | 21 provider for the performance of diagnostic, maintenance, or repair |
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118 | 118 | | 22 service on a piece of agricultural equipment. |
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119 | 119 | | 23 Sec. 10. As used in this chapter, "software" means a set of |
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120 | 120 | | 24 coded, programmable instructions designed to cause a piece of |
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121 | 121 | | 25 agricultural equipment to perform a task. |
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122 | 122 | | 26 Sec. 11. As used in this chapter, "tool" means any software |
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123 | 123 | | 27 program, hardware implement, or other apparatus made available |
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124 | 124 | | 28 by a manufacturer of a piece of agricultural equipment to an |
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125 | 125 | | 29 authorized service provider for the diagnosis, maintenance, or |
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126 | 126 | | 30 repair of the piece of agricultural equipment. |
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127 | 127 | | 31 Sec. 12. As used in this chapter, "trade secret" has the meaning |
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128 | 128 | | 32 set forth in IC 24-2-3-2. |
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129 | 129 | | 33 Sec. 13. (a) Except as provided in section 14 of this chapter, a |
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130 | 130 | | 34 manufacturer that sells or leases a piece of agricultural equipment |
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131 | 131 | | 35 in Indiana must do the following: |
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132 | 132 | | 36 (1) Subject to subsection (b), provide the service |
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133 | 133 | | 37 documentation for the agricultural equipment to an |
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134 | 134 | | 38 independent service provider for, or to an owner of, the piece |
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135 | 135 | | 39 of agricultural equipment: |
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136 | 136 | | 40 (A) within the amount of time within which; |
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137 | 137 | | 41 (B) in the format in which; and |
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138 | 138 | | 42 (C) at no cost or at a price that is not more than the price |
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139 | 139 | | 2024 IN 1155—LS 6746/DI 154 4 |
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140 | 140 | | 1 at which; |
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141 | 141 | | 2 the manufacturer provides the service documentation to an |
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142 | 142 | | 3 authorized service provider for the piece of agricultural |
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143 | 143 | | 4 equipment. |
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144 | 144 | | 5 (2) Make available for purchase by an independent service |
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145 | 145 | | 6 provider for, or by an owner of, the piece of agricultural |
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146 | 146 | | 7 equipment any part or tool that the manufacturer makes |
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147 | 147 | | 8 available to an authorized service provider, upon terms that |
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148 | 148 | | 9 are reasonable in relation to: |
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149 | 149 | | 10 (A) the net price at which the manufacturer provides the |
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150 | 150 | | 11 part or tool to an authorized service provider, after |
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151 | 151 | | 12 deducting any discounts, rebates, or other incentives |
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152 | 152 | | 13 offered by the manufacturer; |
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153 | 153 | | 14 (B) the cost to the manufacturer of making, preparing, and |
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154 | 154 | | 15 delivering the part or tool: |
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155 | 155 | | 16 (i) including amortized capital costs; and |
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156 | 156 | | 17 (ii) excluding research and development costs; |
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157 | 157 | | 18 incurred by the manufacturer in making, preparing, and |
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158 | 158 | | 19 delivering the part or tool; and |
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159 | 159 | | 20 (C) the price charged by manufacturers of comparable |
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160 | 160 | | 21 pieces of agricultural equipment for a comparable part or |
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161 | 161 | | 22 tool. |
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162 | 162 | | 23 (b) A manufacturer that supplies, with the permission of the |
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163 | 163 | | 24 owner, information necessary to reset or unlock a security related |
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164 | 164 | | 25 function under subsection (a)(1) may supply the information |
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165 | 165 | | 26 through a secure data transfer system. |
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166 | 166 | | 27 Sec. 14. A manufacturer is not required under this chapter to: |
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167 | 167 | | 28 (1) provide, or require an authorized service provider to |
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168 | 168 | | 29 provide, to an independent service provider for, or to an |
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169 | 169 | | 30 owner of, a piece of agricultural equipment: |
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170 | 170 | | 31 (A) either: |
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171 | 171 | | 32 (i) service documentation; or |
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172 | 172 | | 33 (ii) a part or tool; |
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173 | 173 | | 34 that is not available to the manufacturer or the authorized |
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174 | 174 | | 35 service provider; or |
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175 | 175 | | 36 (B) information that is unrelated to the performance of |
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176 | 176 | | 37 diagnostic, maintenance, or repair service for the piece of |
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177 | 177 | | 38 agricultural equipment; or |
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178 | 178 | | 39 (2) divulge a trade secret. |
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179 | 179 | | 40 Sec. 15. (a) Except as provided in subsection (b), this chapter |
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180 | 180 | | 41 may not be construed as to affect the terms of an agreement |
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181 | 181 | | 42 between a manufacturer and an authorized service provider, |
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182 | 182 | | 2024 IN 1155—LS 6746/DI 154 5 |
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183 | 183 | | 1 including terms regarding the authorized service provider's |
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184 | 184 | | 2 performance of warranty or recall service on behalf of the |
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185 | 185 | | 3 manufacturer. |
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186 | 186 | | 4 (b) Notwithstanding subsection (a), a provision of an agreement |
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187 | 187 | | 5 between a manufacturer and an authorized service provider that |
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188 | 188 | | 6 purports to waive, avoid, restrict, or limit the obligations of the |
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189 | 189 | | 7 manufacturer under this chapter is void and unenforceable. |
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190 | 190 | | 8 Sec. 16. A manufacturer that knowingly and intentionally |
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191 | 191 | | 9 violates sections 13 through 15 of this chapter commits a deceptive |
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192 | 192 | | 10 act that is: |
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193 | 193 | | 11 (1) actionable by the attorney general; and |
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194 | 194 | | 12 (2) subject to the remedies and penalties; |
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195 | 195 | | 13 under IC 24-5-0.5. |
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196 | 196 | | 14 SECTION 2. IC 24-5-0.5-3, AS AMENDED BY P.L.34-2022, |
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197 | 197 | | 15 SECTION 7, IS AMENDED TO READ AS FOLLOWS [EFFECTIVE |
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198 | 198 | | 16 JULY 1, 2024]: Sec. 3. (a) A supplier may not commit an unfair, |
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199 | 199 | | 17 abusive, or deceptive act, omission, or practice in connection with a |
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200 | 200 | | 18 consumer transaction. Such an act, omission, or practice by a supplier |
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201 | 201 | | 19 is a violation of this chapter whether it occurs before, during, or after |
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202 | 202 | | 20 the transaction. An act, omission, or practice prohibited by this section |
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203 | 203 | | 21 includes both implicit and explicit misrepresentations. |
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204 | 204 | | 22 (b) Without limiting the scope of subsection (a), the following acts, |
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205 | 205 | | 23 and the following representations as to the subject matter of a |
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206 | 206 | | 24 consumer transaction, made orally, in writing, or by electronic |
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207 | 207 | | 25 communication, by a supplier, are deceptive acts: |
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208 | 208 | | 26 (1) That such subject of a consumer transaction has sponsorship, |
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209 | 209 | | 27 approval, performance, characteristics, accessories, uses, or |
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210 | 210 | | 28 benefits it does not have which the supplier knows or should |
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211 | 211 | | 29 reasonably know it does not have. |
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212 | 212 | | 30 (2) That such subject of a consumer transaction is of a particular |
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213 | 213 | | 31 standard, quality, grade, style, or model, if it is not and if the |
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214 | 214 | | 32 supplier knows or should reasonably know that it is not. |
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215 | 215 | | 33 (3) That such subject of a consumer transaction is new or unused, |
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216 | 216 | | 34 if it is not and if the supplier knows or should reasonably know |
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217 | 217 | | 35 that it is not. |
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218 | 218 | | 36 (4) That such subject of a consumer transaction will be supplied |
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219 | 219 | | 37 to the public in greater quantity than the supplier intends or |
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220 | 220 | | 38 reasonably expects. |
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221 | 221 | | 39 (5) That replacement or repair constituting the subject of a |
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222 | 222 | | 40 consumer transaction is needed, if it is not and if the supplier |
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223 | 223 | | 41 knows or should reasonably know that it is not. |
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224 | 224 | | 42 (6) That a specific price advantage exists as to such subject of a |
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225 | 225 | | 2024 IN 1155—LS 6746/DI 154 6 |
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226 | 226 | | 1 consumer transaction, if it does not and if the supplier knows or |
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227 | 227 | | 2 should reasonably know that it does not. |
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228 | 228 | | 3 (7) That the supplier has a sponsorship, approval, or affiliation in |
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229 | 229 | | 4 such consumer transaction the supplier does not have, and which |
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230 | 230 | | 5 the supplier knows or should reasonably know that the supplier |
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231 | 231 | | 6 does not have. |
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232 | 232 | | 7 (8) That such consumer transaction involves or does not involve |
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233 | 233 | | 8 a warranty, a disclaimer of warranties, or other rights, remedies, |
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234 | 234 | | 9 or obligations, if the representation is false and if the supplier |
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235 | 235 | | 10 knows or should reasonably know that the representation is false. |
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236 | 236 | | 11 (9) That the consumer will receive a rebate, discount, or other |
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237 | 237 | | 12 benefit as an inducement for entering into a sale or lease in return |
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238 | 238 | | 13 for giving the supplier the names of prospective consumers or |
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239 | 239 | | 14 otherwise helping the supplier to enter into other consumer |
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240 | 240 | | 15 transactions, if earning the benefit, rebate, or discount is |
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241 | 241 | | 16 contingent upon the occurrence of an event subsequent to the time |
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242 | 242 | | 17 the consumer agrees to the purchase or lease. |
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243 | 243 | | 18 (10) That the supplier is able to deliver or complete the subject of |
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244 | 244 | | 19 the consumer transaction within a stated period of time, when the |
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245 | 245 | | 20 supplier knows or should reasonably know the supplier could not. |
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246 | 246 | | 21 If no time period has been stated by the supplier, there is a |
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247 | 247 | | 22 presumption that the supplier has represented that the supplier |
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248 | 248 | | 23 will deliver or complete the subject of the consumer transaction |
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249 | 249 | | 24 within a reasonable time, according to the course of dealing or the |
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250 | 250 | | 25 usage of the trade. |
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251 | 251 | | 26 (11) That the consumer will be able to purchase the subject of the |
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252 | 252 | | 27 consumer transaction as advertised by the supplier, if the supplier |
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253 | 253 | | 28 does not intend to sell it. |
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254 | 254 | | 29 (12) That the replacement or repair constituting the subject of a |
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255 | 255 | | 30 consumer transaction can be made by the supplier for the estimate |
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256 | 256 | | 31 the supplier gives a customer for the replacement or repair, if the |
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257 | 257 | | 32 specified work is completed and: |
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258 | 258 | | 33 (A) the cost exceeds the estimate by an amount equal to or |
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259 | 259 | | 34 greater than ten percent (10%) of the estimate; |
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260 | 260 | | 35 (B) the supplier did not obtain written permission from the |
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261 | 261 | | 36 customer to authorize the supplier to complete the work even |
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262 | 262 | | 37 if the cost would exceed the amounts specified in clause (A); |
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263 | 263 | | 38 (C) the total cost for services and parts for a single transaction |
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264 | 264 | | 39 is more than seven hundred fifty dollars ($750); and |
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265 | 265 | | 40 (D) the supplier knew or reasonably should have known that |
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266 | 266 | | 41 the cost would exceed the estimate in the amounts specified in |
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267 | 267 | | 42 clause (A). |
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268 | 268 | | 2024 IN 1155—LS 6746/DI 154 7 |
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269 | 269 | | 1 (13) That the replacement or repair constituting the subject of a |
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270 | 270 | | 2 consumer transaction is needed, and that the supplier disposes of |
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271 | 271 | | 3 the part repaired or replaced earlier than seventy-two (72) hours |
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272 | 272 | | 4 after both: |
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273 | 273 | | 5 (A) the customer has been notified that the work has been |
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274 | 274 | | 6 completed; and |
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275 | 275 | | 7 (B) the part repaired or replaced has been made available for |
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276 | 276 | | 8 examination upon the request of the customer. |
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277 | 277 | | 9 (14) Engaging in the replacement or repair of the subject of a |
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278 | 278 | | 10 consumer transaction if the consumer has not authorized the |
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279 | 279 | | 11 replacement or repair, and if the supplier knows or should |
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280 | 280 | | 12 reasonably know that it is not authorized. |
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281 | 281 | | 13 (15) The act of misrepresenting the geographic location of the |
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282 | 282 | | 14 supplier by listing an alternate business name or an assumed |
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283 | 283 | | 15 business name (as described in IC 23-0.5-3-4) in a local telephone |
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284 | 284 | | 16 directory if: |
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285 | 285 | | 17 (A) the name misrepresents the supplier's geographic location; |
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286 | 286 | | 18 (B) the listing fails to identify the locality and state of the |
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287 | 287 | | 19 supplier's business; |
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288 | 288 | | 20 (C) calls to the local telephone number are routinely forwarded |
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289 | 289 | | 21 or otherwise transferred to a supplier's business location that |
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290 | 290 | | 22 is outside the calling area covered by the local telephone |
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291 | 291 | | 23 directory; and |
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292 | 292 | | 24 (D) the supplier's business location is located in a county that |
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293 | 293 | | 25 is not contiguous to a county in the calling area covered by the |
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294 | 294 | | 26 local telephone directory. |
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295 | 295 | | 27 (16) The act of listing an alternate business name or assumed |
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296 | 296 | | 28 business name (as described in IC 23-0.5-3-4) in a directory |
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297 | 297 | | 29 assistance data base if: |
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298 | 298 | | 30 (A) the name misrepresents the supplier's geographic location; |
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299 | 299 | | 31 (B) calls to the local telephone number are routinely forwarded |
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300 | 300 | | 32 or otherwise transferred to a supplier's business location that |
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301 | 301 | | 33 is outside the local calling area; and |
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302 | 302 | | 34 (C) the supplier's business location is located in a county that |
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303 | 303 | | 35 is not contiguous to a county in the local calling area. |
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304 | 304 | | 36 (17) The violation by a supplier of IC 24-3-4 concerning |
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305 | 305 | | 37 cigarettes for import or export. |
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306 | 306 | | 38 (18) The act of a supplier in knowingly selling or reselling a |
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307 | 307 | | 39 product to a consumer if the product has been recalled, whether |
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308 | 308 | | 40 by the order of a court or a regulatory body, or voluntarily by the |
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309 | 309 | | 41 manufacturer, distributor, or retailer, unless the product has been |
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310 | 310 | | 42 repaired or modified to correct the defect that was the subject of |
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311 | 311 | | 2024 IN 1155—LS 6746/DI 154 8 |
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312 | 312 | | 1 the recall. |
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313 | 313 | | 2 (19) The violation by a supplier of 47 U.S.C. 227, including any |
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314 | 314 | | 3 rules or regulations issued under 47 U.S.C. 227. |
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315 | 315 | | 4 (20) The violation by a supplier of the federal Fair Debt |
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316 | 316 | | 5 Collection Practices Act (15 U.S.C. 1692 et seq.), including any |
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317 | 317 | | 6 rules or regulations issued under the federal Fair Debt Collection |
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318 | 318 | | 7 Practices Act (15 U.S.C. 1692 et seq.). |
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319 | 319 | | 8 (21) A violation of IC 24-5-7 (concerning health spa services), as |
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320 | 320 | | 9 set forth in IC 24-5-7-17. |
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321 | 321 | | 10 (22) A violation of IC 24-5-8 (concerning business opportunity |
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322 | 322 | | 11 transactions), as set forth in IC 24-5-8-20. |
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323 | 323 | | 12 (23) A violation of IC 24-5-10 (concerning home consumer |
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324 | 324 | | 13 transactions), as set forth in IC 24-5-10-18. |
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325 | 325 | | 14 (24) A violation of IC 24-5-11 (concerning real property |
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326 | 326 | | 15 improvement contracts), as set forth in IC 24-5-11-14. |
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327 | 327 | | 16 (25) A violation of IC 24-5-12 (concerning telephone |
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328 | 328 | | 17 solicitations), as set forth in IC 24-5-12-23. |
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329 | 329 | | 18 (26) A violation of IC 24-5-13.5 (concerning buyback motor |
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330 | 330 | | 19 vehicles), as set forth in IC 24-5-13.5-14. |
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331 | 331 | | 20 (27) A violation of IC 24-5-14 (concerning automatic |
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332 | 332 | | 21 dialing-announcing devices), as set forth in IC 24-5-14-13. |
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333 | 333 | | 22 (28) A violation of IC 24-5-15 (concerning credit services |
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334 | 334 | | 23 organizations), as set forth in IC 24-5-15-11. |
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335 | 335 | | 24 (29) A violation of IC 24-5-16 (concerning unlawful motor |
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336 | 336 | | 25 vehicle subleasing), as set forth in IC 24-5-16-18. |
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337 | 337 | | 26 (30) A violation of IC 24-5-17 (concerning environmental |
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338 | 338 | | 27 marketing claims), as set forth in IC 24-5-17-14. |
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339 | 339 | | 28 (31) A violation of IC 24-5-19 (concerning deceptive commercial |
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340 | 340 | | 29 solicitation), as set forth in IC 24-5-19-11. |
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341 | 341 | | 30 (32) A violation of IC 24-5-21 (concerning prescription drug |
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342 | 342 | | 31 discount cards), as set forth in IC 24-5-21-7. |
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343 | 343 | | 32 (33) A violation of IC 24-5-23.5-7 (concerning real estate |
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344 | 344 | | 33 appraisals), as set forth in IC 24-5-23.5-9. |
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345 | 345 | | 34 (34) A violation of IC 24-5-26 (concerning identity theft), as set |
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346 | 346 | | 35 forth in IC 24-5-26-3. |
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347 | 347 | | 36 (35) A violation of IC 24-5.5 (concerning mortgage rescue fraud), |
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348 | 348 | | 37 as set forth in IC 24-5.5-6-1. |
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349 | 349 | | 38 (36) A violation of IC 24-8 (concerning promotional gifts and |
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350 | 350 | | 39 contests), as set forth in IC 24-8-6-3. |
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351 | 351 | | 40 (37) A violation of IC 21-18.5-6 (concerning representations |
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352 | 352 | | 41 made by a postsecondary credit bearing proprietary educational |
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353 | 353 | | 42 institution), as set forth in IC 21-18.5-6-22.5. |
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354 | 354 | | 2024 IN 1155—LS 6746/DI 154 9 |
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355 | 355 | | 1 (38) A violation of IC 24-5-15.5 (concerning collection actions of |
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356 | 356 | | 2 a plaintiff debt buyer), as set forth in IC 24-5-15.5-6. |
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357 | 357 | | 3 (39) A violation of IC 24-14 (concerning towing services), as set |
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358 | 358 | | 4 forth in IC 24-14-10-1. |
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359 | 359 | | 5 (40) A violation of IC 24-5-14.5 (concerning misleading or |
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360 | 360 | | 6 inaccurate caller identification information), as set forth in |
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361 | 361 | | 7 IC 24-5-14.5-12. |
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362 | 362 | | 8 (41) A violation of IC 24-5-27 (concerning intrastate inmate |
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363 | 363 | | 9 calling services), as set forth in IC 24-5-27-27. |
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364 | 364 | | 10 (42) A violation of IC 24-4-23 (concerning access to product |
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365 | 365 | | 11 repair resources for agricultural equipment), as set forth in |
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366 | 366 | | 12 IC 24-4-23-16. |
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367 | 367 | | 13 (c) Any representations on or within a product or its packaging or |
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368 | 368 | | 14 in advertising or promotional materials which would constitute a |
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369 | 369 | | 15 deceptive act shall be the deceptive act both of the supplier who places |
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370 | 370 | | 16 such representation thereon or therein, or who authored such materials, |
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371 | 371 | | 17 and such other suppliers who shall state orally or in writing that such |
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372 | 372 | | 18 representation is true if such other supplier shall know or have reason |
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373 | 373 | | 19 to know that such representation was false. |
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374 | 374 | | 20 (d) If a supplier shows by a preponderance of the evidence that an |
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375 | 375 | | 21 act resulted from a bona fide error notwithstanding the maintenance of |
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376 | 376 | | 22 procedures reasonably adopted to avoid the error, such act shall not be |
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377 | 377 | | 23 deceptive within the meaning of this chapter. |
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378 | 378 | | 24 (e) It shall be a defense to any action brought under this chapter that |
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379 | 379 | | 25 the representation constituting an alleged deceptive act was one made |
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380 | 380 | | 26 in good faith by the supplier without knowledge of its falsity and in |
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381 | 381 | | 27 reliance upon the oral or written representations of the manufacturer, |
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382 | 382 | | 28 the person from whom the supplier acquired the product, any testing |
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383 | 383 | | 29 organization, or any other person provided that the source thereof is |
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384 | 384 | | 30 disclosed to the consumer. |
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385 | 385 | | 31 (f) For purposes of subsection (b)(12), a supplier that provides |
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386 | 386 | | 32 estimates before performing repair or replacement work for a customer |
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387 | 387 | | 33 shall give the customer a written estimate itemizing as closely as |
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388 | 388 | | 34 possible the price for labor and parts necessary for the specific job |
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389 | 389 | | 35 before commencing the work. |
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390 | 390 | | 36 (g) For purposes of subsection (b)(15) and (b)(16), a telephone |
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391 | 391 | | 37 company or other provider of a telephone directory or directory |
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392 | 392 | | 38 assistance service or its officer or agent is immune from liability for |
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393 | 393 | | 39 publishing the listing of an alternate business name or assumed |
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394 | 394 | | 40 business name of a supplier in its directory or directory assistance data |
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395 | 395 | | 41 base unless the telephone company or other provider of a telephone |
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396 | 396 | | 42 directory or directory assistance service is the same person as the |
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397 | 397 | | 2024 IN 1155—LS 6746/DI 154 10 |
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398 | 398 | | 1 supplier who has committed the deceptive act. |
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399 | 399 | | 2 (h) For purposes of subsection (b)(18), it is an affirmative defense |
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400 | 400 | | 3 to any action brought under this chapter that the product has been |
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401 | 401 | | 4 altered by a person other than the defendant to render the product |
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402 | 402 | | 5 completely incapable of serving its original purpose. |
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403 | 403 | | 2024 IN 1155—LS 6746/DI 154 |
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