Introduced Version HOUSE BILL No. 1321 _____ DIGEST OF INTRODUCED BILL Citations Affected: IC 24-5-0.5-3; IC 24-16. Synopsis: Social media use by minors. Provides that a social media service may not allow an Indiana resident who is a minor to hold an account with the social media service unless the social media service receives written consent to the minor's use of the social media service from the minor's parent or guardian. Requires a social media service to configure the account of a registered user that the social media service knows, or reasonably should know, is: (1) a minor; and (2) an Indiana resident; in a specified manner. Provides that a social media service that violates these provisions is subject to: (1) an enforcement action by the attorney general; and (2) a civil action by the parent or guardian of the minor with regard to whom the violation pertains. Provides for restrictions on the retention, use, and collection of personal information for purposes of age verification by a social media service and provides that a social media service is subject to a civil action by an individual with regard to whom the social media service violates the restrictions. Effective: July 1, 2025. King January 13, 2025, read first time and referred to Committee on Judiciary. 2025 IN 1321—LS 6609/DI 119 Introduced First Regular Session of the 124th General Assembly (2025) PRINTING CODE. Amendments: Whenever an existing statute (or a section of the Indiana Constitution) is being amended, the text of the existing provision will appear in this style type, additions will appear in this style type, and deletions will appear in this style type. Additions: Whenever a new statutory provision is being enacted (or a new constitutional provision adopted), the text of the new provision will appear in this style type. Also, the word NEW will appear in that style type in the introductory clause of each SECTION that adds a new provision to the Indiana Code or the Indiana Constitution. Conflict reconciliation: Text in a statute in this style type or this style type reconciles conflicts between statutes enacted by the 2024 Regular Session of the General Assembly. HOUSE BILL No. 1321 A BILL FOR AN ACT to amend the Indiana Code concerning trade regulation. Be it enacted by the General Assembly of the State of Indiana: 1 SECTION 1. IC 24-5-0.5-3, AS AMENDED BY P.L.104-2024, 2 SECTION 42, IS AMENDED TO READ AS FOLLOWS [EFFECTIVE 3 JULY 1, 2025]: Sec. 3. (a) A supplier may not commit an unfair, 4 abusive, or deceptive act, omission, or practice in connection with a 5 consumer transaction. Such an act, omission, or practice by a supplier 6 is a violation of this chapter whether it occurs before, during, or after 7 the transaction. An act, omission, or practice prohibited by this section 8 includes both implicit and explicit misrepresentations. 9 (b) Without limiting the scope of subsection (a), the following acts, 10 and the following representations as to the subject matter of a 11 consumer transaction, made orally, in writing, or by electronic 12 communication, by a supplier, are deceptive acts: 13 (1) That such subject of a consumer transaction has sponsorship, 14 approval, performance, characteristics, accessories, uses, or 15 benefits it does not have which the supplier knows or should 16 reasonably know it does not have. 17 (2) That such subject of a consumer transaction is of a particular 2025 IN 1321—LS 6609/DI 119 2 1 standard, quality, grade, style, or model, if it is not and if the 2 supplier knows or should reasonably know that it is not. 3 (3) That such subject of a consumer transaction is new or unused, 4 if it is not and if the supplier knows or should reasonably know 5 that it is not. 6 (4) That such subject of a consumer transaction will be supplied 7 to the public in greater quantity than the supplier intends or 8 reasonably expects. 9 (5) That replacement or repair constituting the subject of a 10 consumer transaction is needed, if it is not and if the supplier 11 knows or should reasonably know that it is not. 12 (6) That a specific price advantage exists as to such subject of a 13 consumer transaction, if it does not and if the supplier knows or 14 should reasonably know that it does not. 15 (7) That the supplier has a sponsorship, approval, or affiliation in 16 such consumer transaction the supplier does not have, and which 17 the supplier knows or should reasonably know that the supplier 18 does not have. 19 (8) That such consumer transaction involves or does not involve 20 a warranty, a disclaimer of warranties, or other rights, remedies, 21 or obligations, if the representation is false and if the supplier 22 knows or should reasonably know that the representation is false. 23 (9) That the consumer will receive a rebate, discount, or other 24 benefit as an inducement for entering into a sale or lease in return 25 for giving the supplier the names of prospective consumers or 26 otherwise helping the supplier to enter into other consumer 27 transactions, if earning the benefit, rebate, or discount is 28 contingent upon the occurrence of an event subsequent to the time 29 the consumer agrees to the purchase or lease. 30 (10) That the supplier is able to deliver or complete the subject of 31 the consumer transaction within a stated period of time, when the 32 supplier knows or should reasonably know the supplier could not. 33 If no time period has been stated by the supplier, there is a 34 presumption that the supplier has represented that the supplier 35 will deliver or complete the subject of the consumer transaction 36 within a reasonable time, according to the course of dealing or the 37 usage of the trade. 38 (11) That the consumer will be able to purchase the subject of the 39 consumer transaction as advertised by the supplier, if the supplier 40 does not intend to sell it. 41 (12) That the replacement or repair constituting the subject of a 42 consumer transaction can be made by the supplier for the estimate 2025 IN 1321—LS 6609/DI 119 3 1 the supplier gives a customer for the replacement or repair, if the 2 specified work is completed and: 3 (A) the cost exceeds the estimate by an amount equal to or 4 greater than ten percent (10%) of the estimate; 5 (B) the supplier did not obtain written permission from the 6 customer to authorize the supplier to complete the work even 7 if the cost would exceed the amounts specified in clause (A); 8 (C) the total cost for services and parts for a single transaction 9 is more than seven hundred fifty dollars ($750); and 10 (D) the supplier knew or reasonably should have known that 11 the cost would exceed the estimate in the amounts specified in 12 clause (A). 13 (13) That the replacement or repair constituting the subject of a 14 consumer transaction is needed, and that the supplier disposes of 15 the part repaired or replaced earlier than seventy-two (72) hours 16 after both: 17 (A) the customer has been notified that the work has been 18 completed; and 19 (B) the part repaired or replaced has been made available for 20 examination upon the request of the customer. 21 (14) Engaging in the replacement or repair of the subject of a 22 consumer transaction if the consumer has not authorized the 23 replacement or repair, and if the supplier knows or should 24 reasonably know that it is not authorized. 25 (15) The act of misrepresenting the geographic location of the 26 supplier by listing an alternate business name or an assumed 27 business name (as described in IC 23-0.5-3-4) in a local telephone 28 directory if: 29 (A) the name misrepresents the supplier's geographic location; 30 (B) the listing fails to identify the locality and state of the 31 supplier's business; 32 (C) calls to the local telephone number are routinely forwarded 33 or otherwise transferred to a supplier's business location that 34 is outside the calling area covered by the local telephone 35 directory; and 36 (D) the supplier's business location is located in a county that 37 is not contiguous to a county in the calling area covered by the 38 local telephone directory. 39 (16) The act of listing an alternate business name or assumed 40 business name (as described in IC 23-0.5-3-4) in a directory 41 assistance data base if: 42 (A) the name misrepresents the supplier's geographic location; 2025 IN 1321—LS 6609/DI 119 4 1 (B) calls to the local telephone number are routinely forwarded 2 or otherwise transferred to a supplier's business location that 3 is outside the local calling area; and 4 (C) the supplier's business location is located in a county that 5 is not contiguous to a county in the local calling area. 6 (17) The violation by a supplier of IC 24-3-4 concerning 7 cigarettes for import or export. 8 (18) The act of a supplier in knowingly selling or reselling a 9 product to a consumer if the product has been recalled, whether 10 by the order of a court or a regulatory body, or voluntarily by the 11 manufacturer, distributor, or retailer, unless the product has been 12 repaired or modified to correct the defect that was the subject of 13 the recall. 14 (19) The violation by a supplier of 47 U.S.C. 227, including any 15 rules or regulations issued under 47 U.S.C. 227. 16 (20) The violation by a supplier of the federal Fair Debt 17 Collection Practices Act (15 U.S.C. 1692 et seq.), including any 18 rules or regulations issued under the federal Fair Debt Collection 19 Practices Act (15 U.S.C. 1692 et seq.). 20 (21) A violation of IC 24-5-7 (concerning health spa services), as 21 set forth in IC 24-5-7-17. 22 (22) A violation of IC 24-5-8 (concerning business opportunity 23 transactions), as set forth in IC 24-5-8-20. 24 (23) A violation of IC 24-5-10 (concerning home consumer 25 transactions), as set forth in IC 24-5-10-18. 26 (24) A violation of IC 24-5-11 (concerning real property 27 improvement contracts), as set forth in IC 24-5-11-14. 28 (25) A violation of IC 24-5-12 (concerning telephone 29 solicitations), as set forth in IC 24-5-12-23. 30 (26) A violation of IC 24-5-13.5 (concerning buyback motor 31 vehicles), as set forth in IC 24-5-13.5-14. 32 (27) A violation of IC 24-5-14 (concerning automatic 33 dialing-announcing devices), as set forth in IC 24-5-14-13. 34 (28) A violation of IC 24-5-15 (concerning credit services 35 organizations), as set forth in IC 24-5-15-11. 36 (29) A violation of IC 24-5-16 (concerning unlawful motor 37 vehicle subleasing), as set forth in IC 24-5-16-18. 38 (30) A violation of IC 24-5-17 (concerning environmental 39 marketing claims), as set forth in IC 24-5-17-14. 40 (31) A violation of IC 24-5-19 (concerning deceptive commercial 41 solicitation), as set forth in IC 24-5-19-11. 42 (32) A violation of IC 24-5-21 (concerning prescription drug 2025 IN 1321—LS 6609/DI 119 5 1 discount cards), as set forth in IC 24-5-21-7. 2 (33) A violation of IC 24-5-23.5-7 (concerning real estate 3 appraisals), as set forth in IC 24-5-23.5-9. 4 (34) A violation of IC 24-5-26 (concerning identity theft), as set 5 forth in IC 24-5-26-3. 6 (35) A violation of IC 24-5.5 (concerning mortgage rescue fraud), 7 as set forth in IC 24-5.5-6-1. 8 (36) A violation of IC 24-8 (concerning promotional gifts and 9 contests), as set forth in IC 24-8-6-3. 10 (37) A violation of IC 21-18.5-6 (concerning representations 11 made by a postsecondary credit bearing proprietary educational 12 institution), as set forth in IC 21-18.5-6-22.5. 13 (38) A violation of IC 24-5-15.5 (concerning collection actions of 14 a plaintiff debt buyer), as set forth in IC 24-5-15.5-6. 15 (39) A violation of IC 24-14 (concerning towing services), as set 16 forth in IC 24-14-10-1. 17 (40) A violation of IC 24-5-14.5 (concerning misleading or 18 inaccurate caller identification information), as set forth in 19 IC 24-5-14.5-12. 20 (41) A violation of IC 24-5-27 (concerning intrastate inmate 21 calling services), as set forth in IC 24-5-27-27. 22 (42) A violation of IC 15-21 (concerning sales of dogs by retail 23 pet stores), as set forth in IC 15-21-7-4. 24 (43) A violation of IC 24-4-23 (concerning the security of 25 information collected and transmitted by an adult oriented website 26 operator), as set forth in IC 24-4-23-14. 27 (44) A violation of IC 24-16-2 (concerning social media 28 providers), as set forth in IC 24-16-2-3. 29 (c) Any representations on or within a product or its packaging or 30 in advertising or promotional materials which would constitute a 31 deceptive act shall be the deceptive act both of the supplier who places 32 such representation thereon or therein, or who authored such materials, 33 and such other suppliers who shall state orally or in writing that such 34 representation is true if such other supplier shall know or have reason 35 to know that such representation was false. 36 (d) If a supplier shows by a preponderance of the evidence that an 37 act resulted from a bona fide error notwithstanding the maintenance of 38 procedures reasonably adopted to avoid the error, such act shall not be 39 deceptive within the meaning of this chapter. 40 (e) It shall be a defense to any action brought under this chapter that 41 the representation constituting an alleged deceptive act was one made 42 in good faith by the supplier without knowledge of its falsity and in 2025 IN 1321—LS 6609/DI 119 6 1 reliance upon the oral or written representations of the manufacturer, 2 the person from whom the supplier acquired the product, any testing 3 organization, or any other person provided that the source thereof is 4 disclosed to the consumer. 5 (f) For purposes of subsection (b)(12), a supplier that provides 6 estimates before performing repair or replacement work for a customer 7 shall give the customer a written estimate itemizing as closely as 8 possible the price for labor and parts necessary for the specific job 9 before commencing the work. 10 (g) For purposes of subsection (b)(15) and (b)(16), a telephone 11 company or other provider of a telephone directory or directory 12 assistance service or its officer or agent is immune from liability for 13 publishing the listing of an alternate business name or assumed 14 business name of a supplier in its directory or directory assistance data 15 base unless the telephone company or other provider of a telephone 16 directory or directory assistance service is the same person as the 17 supplier who has committed the deceptive act. 18 (h) For purposes of subsection (b)(18), it is an affirmative defense 19 to any action brought under this chapter that the product has been 20 altered by a person other than the defendant to render the product 21 completely incapable of serving its original purpose. 22 SECTION 2. IC 24-16 IS ADDED TO THE INDIANA CODE AS 23 A NEW ARTICLE TO READ AS FOLLOWS [EFFECTIVE JULY 1, 24 2025]: 25 ARTICLE 16. SOCIAL MEDIA PROVIDERS 26 Chapter 1. Definitions 27 Sec. 1. The definitions in this chapter apply throughout this 28 article. 29 Sec. 2. "Linked account", with respect to an individual's 30 account with a social media service, means another account with 31 the social media service that the individual has designated, through 32 a means provided by the social media service, as an account: 33 (1) from which the individual wishes to receive content; 34 (2) content from which the individual wishes the social media 35 service to include in recommendations for content provided 36 to the user by the social media service; or 37 (3) with which the individual wishes to associate the 38 individual's account. 39 Sec. 3. "Minor" means an individual who is less than eighteen 40 (18) years of age. 41 Sec. 4. "Mobile credential" has the meaning set forth in 42 IC 9-13-2-103.4. 2025 IN 1321—LS 6609/DI 119 7 1 Sec. 5. "Reasonable age verification method" means a method 2 of determining that an individual seeking to access a website is not 3 a minor by using one (1) or more of the following: 4 (1) A mobile credential. 5 (2) An independent third party age verification service that 6 compares the identifying information entered by the 7 individual with material that is available from a commercially 8 available data base, or aggregate of data bases, that is 9 regularly used by government agencies and businesses for the 10 purpose of age and identity verification. 11 (3) Any commercially reasonable method that relies on public 12 or private transactional data to verify the age of the 13 individual. 14 Sec. 6. (a) "Social media" means an Internet service: 15 (1) with which an individual can become a registered user by 16 creating an account; 17 (2) through which a registered user of the service can: 18 (A) disseminate content to registered or nonregistered 19 users of the service; 20 (B) interact remotely with other registered users of the 21 service; and 22 (C) designate accounts of other registered users of the 23 service as linked accounts; and 24 (3) that provides a registered user of the service with: 25 (A) content; or 26 (B) recommendations for content; 27 based on patterns of the registered user's use of the service. 28 (b) The term does not include an Internet service to which one 29 (1) or more of the following apply: 30 (1) The Internet service provides for submission of content by 31 registered users of the service only in the form of responses to 32 content created by parties other than registered users of the 33 service. 34 (2) The Internet service provides for submission of content by 35 registered users of the service only in the form of: 36 (A) creation of listings for the sale of goods or services; or 37 (B) submission of comments regarding: 38 (i) listings; or 39 (ii) transactions with respect to listings; 40 described in clause (A). 41 (3) The Internet service provides registered users of the 42 service only with the ability to send and receive electronic 2025 IN 1321—LS 6609/DI 119 8 1 mail. 2 Sec. 7. "Transactional data" means a sequence of information 3 that documents an exchange, agreement, or transfer between an 4 individual, commercial entity, or third party that is used for the 5 purpose of satisfying a request or event. The term includes records 6 that relate to a mortgage, education, or employment. 7 Chapter 2. Minor Use of Social Media 8 Sec. 1. (a) A social media service that receives a request from an 9 Indiana resident for creation of an account with the social media 10 service shall comply with the following: 11 (1) The social media service shall use a reasonable age 12 verification method to determine the age of the individual 13 requesting creation of the account. 14 (2) If the social media service determines under subdivision 15 (1) that the individual requesting creation of the account is a 16 minor, the social media service may create the account only 17 if the social media service receives written consent to creation 18 of the account from the minor's parent or guardian. 19 (b) A social media service shall comply with the following: 20 (1) The social media service shall use a reasonable age 21 verification method to determine the age of an Indiana 22 resident who holds an account created before July 1, 2025, 23 with the social media service. 24 (2) If the social media service determines under subdivision 25 (1) that an Indiana resident who holds an account described 26 in subdivision (1) is a minor, the social media service: 27 (A) shall provide notice to the minor that the minor's 28 access to the account will be suspended fourteen (14) days 29 after the date of the notice unless the social media service 30 receives written consent to the minor's use of the social 31 media service from the minor's parent or guardian; 32 (B) shall suspend the minor's access to the account 33 fourteen (14) days after the date of the notice under clause 34 (A) if the social media service does not receive written 35 consent to the minor's use of the social media service from 36 the minor's parent or guardian not later than fourteen (14) 37 days after the date of the notice under clause (A); and 38 (C) if the social media service suspends the minor's access 39 to the account under clause (B), shall restore the minor's 40 access to the account only upon receipt by the social media 41 service of written consent to the minor's use of the social 42 media service from the minor's parent or guardian. 2025 IN 1321—LS 6609/DI 119 9 1 Sec. 2. (a) A social media service shall configure the account of 2 a registered user that the social media service knows, or reasonably 3 should know, is: 4 (1) a minor; and 5 (2) an Indiana resident; 6 as described in subsection (b). 7 (b) A social media service shall configure the account of a 8 registered user described in subsection (a) as follows: 9 (1) The social media service may allow the account to receive 10 direct communications only from an account that the user has 11 designated as a linked account. 12 (2) The social media service may not allow the account to 13 appear in the results of a search conducted by a person 14 through the social media service's search utility unless the 15 person holds an account with the social media service that the 16 user has designated as a linked account. 17 (3) The social media service may not disseminate advertising 18 to the minor through the account. 19 (4) The social media service may not provide: 20 (A) content; or 21 (B) recommendations for content; 22 to the minor through the account. 23 (5) Subject to subsection (d)(3)(B), the social media service 24 shall prohibit the minor from accessing the account during 25 the time period beginning 10:30 p.m., eastern standard time, 26 and ending 6 a.m., eastern standard time. 27 (c) A social media service may not allow a minor to change or 28 bypass an account configuration described in subsection (b). 29 (d) A social media service that knows, or reasonably should 30 know, that a registered user of the social media service is a minor 31 shall provide the minor's parent or guardian with account access 32 credentials that: 33 (1) are separate from the account access credentials provided 34 by the social media service to the minor; 35 (2) allow the parent or guardian to access the minor's account 36 at any time; and 37 (3) allow the parent or guardian to: 38 (A) view all account activity; 39 (B) modify the account configuration described in 40 subsection (b)(5); and 41 (C) set a limit on the number of hours per day during 42 which the minor may access the account. 2025 IN 1321—LS 6609/DI 119 10 1 (e) Except as necessary for the social media service's compliance 2 with Indiana or federal law, a social media service may not: 3 (1) collect: 4 (A) directly; or 5 (B) indirectly through collection of data regarding the use 6 of the social media service; 7 (2) use; or 8 (3) disclose; 9 personal information (as defined in IC 4-1-6-1) of a registered user 10 of the social media service that the social media service knows, or 11 reasonably should know, is a minor. 12 Sec. 3. An owner or operator of a social media service that 13 knowingly and intentionally violates section 1 or 2 of this chapter 14 commits a deceptive act that is actionable by the attorney general 15 under IC 24-5-0.5 and that is subject to the penalties and remedies 16 available to the attorney general under IC 24-5-0.5. 17 Sec. 4. (a) If the owner or operator of a social media service 18 violates section 1 or 2 of this chapter by: 19 (1) allowing an individual who is: 20 (A) a minor; and 21 (B) an Indiana resident; 22 to create or access an account with the social media service in 23 violation of section 1 of this chapter; or 24 (2) failing to configure the account of a registered user that 25 the social media service knows, or reasonably should know, is: 26 (A) a minor; and 27 (B) an Indiana resident; 28 as required by section 2 of this chapter; 29 a parent or guardian of the minor may bring an action against the 30 owner or operator of the social media service for the violation. 31 (b) A parent or guardian who prevails in an action under this 32 section is entitled to: 33 (1) either: 34 (A) actual damages; or 35 (B) liquidated damages of one thousand dollars ($1,000); 36 (2) injunctive relief; and 37 (3) court costs, reasonable attorney's fees, and other 38 reasonable expenses of litigation, including expert witness 39 fees. 40 Sec. 5. (a) A social media service that uses or purports to use a 41 reasonable age verification method for purposes of determining an 42 individual's age under section 1 of this chapter may not: 2025 IN 1321—LS 6609/DI 119 11 1 (1) retain identifying information of the individual, unless 2 retention of the identifying information is required by a court 3 order; 4 (2) use identifying information of the individual for any 5 purpose other than determination of the individual's age; or 6 (3) collect information other than information that is 7 reasonably necessary to determine the individual's age. 8 (b) An individual whose identifying information is retained, 9 used, or collected in violation of this section may bring an action 10 against the person that unlawfully retained, used, or collected the 11 individual's identifying information. An individual who prevails in 12 an action under this section is entitled to: 13 (1) either: 14 (A) actual damages; or 15 (B) liquidated damages of one thousand dollars ($1,000); 16 (2) injunctive relief; and 17 (3) court costs, reasonable attorney's fees, and other 18 reasonable expenses of litigation, including expert witness 19 fees. 2025 IN 1321—LS 6609/DI 119