1 | 1 | | |
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2 | 2 | | Introduced Version |
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3 | 3 | | HOUSE BILL No. 1627 |
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4 | 4 | | _____ |
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5 | 5 | | DIGEST OF INTRODUCED BILL |
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6 | 6 | | Citations Affected: IC 24-4.7-3-6; IC 24-5-0.5. |
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7 | 7 | | Synopsis: Consumer pricing information. Provides that it is a |
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8 | 8 | | deceptive consumer sales act to display or advertise a purchase price |
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9 | 9 | | for the subject of a consumer transaction that does not include all fees |
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10 | 10 | | and charges other than: (1) taxes or fees imposed on the purchase by a |
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11 | 11 | | unit of government; or (2) reasonably expected shipping or handling |
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12 | 12 | | charges; that are required to be paid by the consumer to complete the |
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13 | 13 | | consumer transaction. |
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14 | 14 | | Effective: July 1, 2025. |
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15 | 15 | | Hatcher |
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16 | 16 | | January 21, 2025, read first time and referred to Committee on Commerce, Small Business |
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17 | 17 | | and Economic Development. |
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18 | 18 | | 2025 IN 1627—LS 7702/DI 119 Introduced |
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19 | 19 | | First Regular Session of the 124th General Assembly (2025) |
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20 | 20 | | PRINTING CODE. Amendments: Whenever an existing statute (or a section of the Indiana |
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21 | 21 | | Constitution) is being amended, the text of the existing provision will appear in this style type, |
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22 | 22 | | additions will appear in this style type, and deletions will appear in this style type. |
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23 | 23 | | Additions: Whenever a new statutory provision is being enacted (or a new constitutional |
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24 | 24 | | provision adopted), the text of the new provision will appear in this style type. Also, the |
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25 | 25 | | word NEW will appear in that style type in the introductory clause of each SECTION that adds |
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26 | 26 | | a new provision to the Indiana Code or the Indiana Constitution. |
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27 | 27 | | Conflict reconciliation: Text in a statute in this style type or this style type reconciles conflicts |
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28 | 28 | | between statutes enacted by the 2024 Regular Session of the General Assembly. |
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29 | 29 | | HOUSE BILL No. 1627 |
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30 | 30 | | A BILL FOR AN ACT to amend the Indiana Code concerning trade |
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31 | 31 | | regulation. |
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32 | 32 | | Be it enacted by the General Assembly of the State of Indiana: |
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33 | 33 | | 1 SECTION 1. IC 24-4.7-3-6, AS AMENDED BY P.L.148-2024, |
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34 | 34 | | 2 SECTION 14, IS AMENDED TO READ AS FOLLOWS [EFFECTIVE |
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35 | 35 | | 3 JULY 1, 2025]: Sec. 6. (a) The consumer protection division telephone |
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36 | 36 | | 4 solicitation fund is established for the following purposes: |
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37 | 37 | | 5 (1) The administration of: |
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38 | 38 | | 6 (A) this article; |
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39 | 39 | | 7 (B) IC 24-5-0.5-3(b)(19); IC 24-5-0.5-3(b)(20); |
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40 | 40 | | 8 (C) IC 24-5-12; |
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41 | 41 | | 9 (D) IC 24-5-14; and |
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42 | 42 | | 10 (E) IC 24-5-14.5. |
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43 | 43 | | 11 (2) The reimbursement of prosecuting attorneys for expenses |
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44 | 44 | | 12 incurred in extraditing violators of any statute set forth in |
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45 | 45 | | 13 subdivision (1). |
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46 | 46 | | 14 The fund shall be used exclusively for these purposes. |
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47 | 47 | | 15 (b) The division shall administer the fund. |
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48 | 48 | | 16 (c) The fund consists of all revenue received: |
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49 | 49 | | 17 (1) under this article; |
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50 | 50 | | 2025 IN 1627—LS 7702/DI 119 2 |
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51 | 51 | | 1 (2) from civil penalties recovered under IC 24-5-0.5-4(h); |
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52 | 52 | | 2 (3) from civil penalties recovered after June 30, 2019, under |
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53 | 53 | | 3 IC 24-5-12-23(b); |
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54 | 54 | | 4 (4) from civil penalties recovered after June 30, 2019, under |
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55 | 55 | | 5 IC 24-5-14-13(b); and |
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56 | 56 | | 6 (5) from civil penalties recovered under IC 24-5-14.5-12. |
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57 | 57 | | 7 (d) Money in the fund is continuously appropriated to the division |
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58 | 58 | | 8 for the purposes set forth in subsection (a). |
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59 | 59 | | 9 (e) Money in the fund at the end of a state fiscal year does not revert |
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60 | 60 | | 10 to the state general fund. However, if the amount of money in the fund |
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61 | 61 | | 11 at the end of a particular state fiscal year exceeds two hundred |
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62 | 62 | | 12 thousand dollars ($200,000), the treasurer of state shall transfer the |
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63 | 63 | | 13 excess from the fund to the state general fund. |
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64 | 64 | | 14 SECTION 2. IC 24-5-0.5-2, AS AMENDED BY P.L.280-2019, |
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65 | 65 | | 15 SECTION 4, IS AMENDED TO READ AS FOLLOWS [EFFECTIVE |
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66 | 66 | | 16 JULY 1, 2025]: Sec. 2.(a) As used in this chapter: |
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67 | 67 | | 17 (1) "Consumer transaction" means a sale, lease, assignment, |
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68 | 68 | | 18 award by chance, or other disposition of an item of personal |
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69 | 69 | | 19 property, real property, a service, or an intangible, except |
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70 | 70 | | 20 securities and policies or contracts of insurance issued by |
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71 | 71 | | 21 corporations authorized to transact an insurance business under |
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72 | 72 | | 22 the laws of the state of Indiana, with or without an extension of |
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73 | 73 | | 23 credit, to a person for purposes that are primarily personal, |
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74 | 74 | | 24 familial, charitable, agricultural, or household, or a solicitation to |
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75 | 75 | | 25 supply any of these things. However, the term includes the |
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76 | 76 | | 26 following: |
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77 | 77 | | 27 (A) A transfer of structured settlement payment rights under |
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78 | 78 | | 28 IC 34-50-2. |
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79 | 79 | | 29 (B) An unsolicited advertisement sent to a person by telephone |
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80 | 80 | | 30 facsimile machine offering a sale, lease, assignment, award by |
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81 | 81 | | 31 chance, or other disposition of an item of personal property, |
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82 | 82 | | 32 real property, a service, or an intangible. |
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83 | 83 | | 33 (C) The collection of or attempt to collect a debt by a debt |
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84 | 84 | | 34 collector. |
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85 | 85 | | 35 (2) "Person" means an individual, corporation, the state of Indiana |
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86 | 86 | | 36 or its subdivisions or agencies, business trust, estate, trust, |
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87 | 87 | | 37 partnership, association, nonprofit corporation or organization, or |
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88 | 88 | | 38 cooperative or any other legal entity. |
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89 | 89 | | 39 (3) "Supplier" means the following: |
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90 | 90 | | 40 (A) A seller, lessor, assignor, or other person who regularly |
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91 | 91 | | 41 engages in or solicits consumer transactions, including |
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92 | 92 | | 42 soliciting a consumer transaction by using a telephone |
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93 | 93 | | 2025 IN 1627—LS 7702/DI 119 3 |
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94 | 94 | | 1 facsimile machine to transmit an unsolicited advertisement. |
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95 | 95 | | 2 The term includes a manufacturer, wholesaler, or retailer, |
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96 | 96 | | 3 whether or not the person deals directly with the consumer. |
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97 | 97 | | 4 (B) A debt collector. |
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98 | 98 | | 5 (4) "Subject of a consumer transaction" means the personal |
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99 | 99 | | 6 property, real property, services, or intangibles offered or |
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100 | 100 | | 7 furnished in a consumer transaction. |
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101 | 101 | | 8 (5) "Cure" as applied to a deceptive act, means either: |
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102 | 102 | | 9 (A) to offer in writing to adjust or modify the consumer |
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103 | 103 | | 10 transaction to which the act relates to conform to the |
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104 | 104 | | 11 reasonable expectations of the consumer generated by such |
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105 | 105 | | 12 deceptive act and to perform such offer if accepted by the |
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106 | 106 | | 13 consumer; or |
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107 | 107 | | 14 (B) to offer in writing to rescind such consumer transaction |
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108 | 108 | | 15 and to perform such offer if accepted by the consumer. |
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109 | 109 | | 16 The term includes an offer in writing of one (1) or more items of |
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110 | 110 | | 17 value, including monetary compensation, that the supplier |
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111 | 111 | | 18 delivers to a consumer or a representative of the consumer if |
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112 | 112 | | 19 accepted by the consumer. |
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113 | 113 | | 20 (6) "Offer to cure" as applied to a deceptive act is a cure that: |
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114 | 114 | | 21 (A) is reasonably calculated to remedy a loss claimed by the |
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115 | 115 | | 22 consumer; and |
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116 | 116 | | 23 (B) includes a minimum additional amount that is the greater |
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117 | 117 | | 24 of: |
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118 | 118 | | 25 (i) ten percent (10%) of the value of the remedy under |
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119 | 119 | | 26 clause (A), but not more than four thousand dollars |
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120 | 120 | | 27 ($4,000); or |
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121 | 121 | | 28 (ii) five hundred dollars ($500); |
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122 | 122 | | 29 as compensation for attorney's fees, expenses, and other costs |
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123 | 123 | | 30 that a consumer may incur in relation to the deceptive act. |
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124 | 124 | | 31 (7) "Uncured deceptive act" means a deceptive act: |
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125 | 125 | | 32 (A) with respect to which a consumer who has been damaged |
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126 | 126 | | 33 by such act has given notice to the supplier under section 5(a) |
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127 | 127 | | 34 of this chapter; and |
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128 | 128 | | 35 (B) either: |
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129 | 129 | | 36 (i) no offer to cure has been made to such consumer within |
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130 | 130 | | 37 thirty (30) days after such notice; or |
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131 | 131 | | 38 (ii) the act has not been cured as to such consumer within a |
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132 | 132 | | 39 reasonable time after the consumer's acceptance of the offer |
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133 | 133 | | 40 to cure. |
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134 | 134 | | 41 (8) "Incurable deceptive act" means a deceptive act done by a |
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135 | 135 | | 42 supplier as part of a scheme, artifice, or device with intent to |
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136 | 136 | | 2025 IN 1627—LS 7702/DI 119 4 |
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137 | 137 | | 1 defraud or mislead. The term includes a failure of a transferee of |
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138 | 138 | | 2 structured settlement payment rights to timely provide a true and |
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139 | 139 | | 3 complete disclosure statement to a payee as provided under |
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140 | 140 | | 4 IC 34-50-2 in connection with a direct or indirect transfer of |
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141 | 141 | | 5 structured settlement payment rights. |
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142 | 142 | | 6 (9) "Senior consumer" means an individual who is at least sixty |
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143 | 143 | | 7 (60) years of age. |
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144 | 144 | | 8 (10) "Telephone facsimile machine" means equipment that has |
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145 | 145 | | 9 the capacity to transcribe text or images, or both, from: |
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146 | 146 | | 10 (A) paper into an electronic signal and to transmit that signal |
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147 | 147 | | 11 over a regular telephone line; or |
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148 | 148 | | 12 (B) an electronic signal received over a regular telephone line |
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149 | 149 | | 13 onto paper. |
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150 | 150 | | 14 (11) "Unsolicited advertisement" means material advertising the |
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151 | 151 | | 15 commercial availability or quality of: |
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152 | 152 | | 16 (A) property; |
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153 | 153 | | 17 (B) goods; or |
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154 | 154 | | 18 (C) services; |
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155 | 155 | | 19 that is transmitted to a person without the person's prior express |
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156 | 156 | | 20 invitation or permission, in writing or otherwise. |
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157 | 157 | | 21 (12) "Debt" has the meaning set forth in 15 U.S.C. 1692(a)(5). |
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158 | 158 | | 22 (13) "Debt collector" has the meaning set forth in 15 U.S.C. |
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159 | 159 | | 23 1692(a)(6). The term does not include a person admitted to the |
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160 | 160 | | 24 practice of law in Indiana if the person is acting within the course |
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161 | 161 | | 25 and scope of the person's practice as an attorney. The term |
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162 | 162 | | 26 includes a debt buyer (as defined in IC 24-5-15.5). |
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163 | 163 | | 27 (b) As used in section 3(b)(15) 3(b)(16) and 3(b)(16) 3(b)(17) of |
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164 | 164 | | 28 this chapter: |
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165 | 165 | | 29 (1) "Directory assistance" means the disclosure of telephone |
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166 | 166 | | 30 number information in connection with an identified telephone |
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167 | 167 | | 31 service subscriber by means of a live operator or automated |
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168 | 168 | | 32 service. |
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169 | 169 | | 33 (2) "Local telephone directory" refers to a telephone classified |
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170 | 170 | | 34 advertising directory or the business section of a telephone |
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171 | 171 | | 35 directory that is distributed by a telephone company or directory |
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172 | 172 | | 36 publisher to subscribers located in the local exchanges contained |
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173 | 173 | | 37 in the directory. The term includes a directory that includes |
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174 | 174 | | 38 listings of more than one (1) telephone company. |
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175 | 175 | | 39 (3) "Local telephone number" refers to a telephone number that |
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176 | 176 | | 40 has the three (3) number prefix used by the provider of telephone |
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177 | 177 | | 41 service for telephones physically located within the area covered |
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178 | 178 | | 42 by the local telephone directory in which the number is listed. The |
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179 | 179 | | 2025 IN 1627—LS 7702/DI 119 5 |
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180 | 180 | | 1 term does not include long distance numbers or 800-, 888-, or |
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181 | 181 | | 2 900- exchange numbers listed in a local telephone directory. |
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182 | 182 | | 3 SECTION 3. IC 24-5-0.5-3, AS AMENDED BY P.L.104-2024, |
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183 | 183 | | 4 SECTION 42, IS AMENDED TO READ AS FOLLOWS [EFFECTIVE |
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184 | 184 | | 5 JULY 1, 2025]: Sec. 3. (a) A supplier may not commit an unfair, |
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185 | 185 | | 6 abusive, or deceptive act, omission, or practice in connection with a |
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186 | 186 | | 7 consumer transaction. Such an act, omission, or practice by a supplier |
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187 | 187 | | 8 is a violation of this chapter whether it occurs before, during, or after |
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188 | 188 | | 9 the transaction. An act, omission, or practice prohibited by this section |
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189 | 189 | | 10 includes both implicit and explicit misrepresentations. |
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190 | 190 | | 11 (b) Without limiting the scope of subsection (a), the following acts, |
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191 | 191 | | 12 and the following representations as to the subject matter of a |
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192 | 192 | | 13 consumer transaction, made orally, in writing, or by electronic |
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193 | 193 | | 14 communication, by a supplier, are deceptive acts: |
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194 | 194 | | 15 (1) That such subject of a consumer transaction has sponsorship, |
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195 | 195 | | 16 approval, performance, characteristics, accessories, uses, or |
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196 | 196 | | 17 benefits it does not have which the supplier knows or should |
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197 | 197 | | 18 reasonably know it does not have. |
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198 | 198 | | 19 (2) That such subject of a consumer transaction is of a particular |
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199 | 199 | | 20 standard, quality, grade, style, or model, if it is not and if the |
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200 | 200 | | 21 supplier knows or should reasonably know that it is not. |
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201 | 201 | | 22 (3) That such subject of a consumer transaction is new or unused, |
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202 | 202 | | 23 if it is not and if the supplier knows or should reasonably know |
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203 | 203 | | 24 that it is not. |
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204 | 204 | | 25 (4) That such subject of a consumer transaction will be supplied |
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205 | 205 | | 26 to the public in greater quantity than the supplier intends or |
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206 | 206 | | 27 reasonably expects. |
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207 | 207 | | 28 (5) That replacement or repair constituting the subject of a |
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208 | 208 | | 29 consumer transaction is needed, if it is not and if the supplier |
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209 | 209 | | 30 knows or should reasonably know that it is not. |
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210 | 210 | | 31 (6) That a specific price advantage exists as to such subject of a |
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211 | 211 | | 32 consumer transaction, if it does not and if the supplier knows or |
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212 | 212 | | 33 should reasonably know that it does not. |
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213 | 213 | | 34 (7) That the supplier has a sponsorship, approval, or affiliation in |
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214 | 214 | | 35 such consumer transaction the supplier does not have, and which |
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215 | 215 | | 36 the supplier knows or should reasonably know that the supplier |
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216 | 216 | | 37 does not have. |
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217 | 217 | | 38 (8) That such consumer transaction involves or does not involve |
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218 | 218 | | 39 a warranty, a disclaimer of warranties, or other rights, remedies, |
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219 | 219 | | 40 or obligations, if the representation is false and if the supplier |
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220 | 220 | | 41 knows or should reasonably know that the representation is false. |
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221 | 221 | | 42 (9) That the consumer will receive a rebate, discount, or other |
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222 | 222 | | 2025 IN 1627—LS 7702/DI 119 6 |
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223 | 223 | | 1 benefit as an inducement for entering into a sale or lease in return |
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224 | 224 | | 2 for giving the supplier the names of prospective consumers or |
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225 | 225 | | 3 otherwise helping the supplier to enter into other consumer |
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226 | 226 | | 4 transactions, if earning the benefit, rebate, or discount is |
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227 | 227 | | 5 contingent upon the occurrence of an event subsequent to the time |
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228 | 228 | | 6 the consumer agrees to the purchase or lease. |
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229 | 229 | | 7 (10) That the supplier is able to deliver or complete the subject of |
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230 | 230 | | 8 the consumer transaction within a stated period of time, when the |
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231 | 231 | | 9 supplier knows or should reasonably know the supplier could not. |
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232 | 232 | | 10 If no time period has been stated by the supplier, there is a |
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233 | 233 | | 11 presumption that the supplier has represented that the supplier |
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234 | 234 | | 12 will deliver or complete the subject of the consumer transaction |
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235 | 235 | | 13 within a reasonable time, according to the course of dealing or the |
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236 | 236 | | 14 usage of the trade. |
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237 | 237 | | 15 (11) That the consumer will be able to purchase the subject of the |
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238 | 238 | | 16 consumer transaction as advertised by the supplier, if the supplier |
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239 | 239 | | 17 does not intend to sell it. |
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240 | 240 | | 18 (12) That the replacement or repair constituting the subject of a |
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241 | 241 | | 19 consumer transaction can be made by the supplier for the estimate |
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242 | 242 | | 20 the supplier gives a customer for the replacement or repair, if the |
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243 | 243 | | 21 specified work is completed and: |
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244 | 244 | | 22 (A) the cost exceeds the estimate by an amount equal to or |
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245 | 245 | | 23 greater than ten percent (10%) of the estimate; |
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246 | 246 | | 24 (B) the supplier did not obtain written permission from the |
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247 | 247 | | 25 customer to authorize the supplier to complete the work even |
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248 | 248 | | 26 if the cost would exceed the amounts specified in clause (A); |
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249 | 249 | | 27 (C) the total cost for services and parts for a single transaction |
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250 | 250 | | 28 is more than seven hundred fifty dollars ($750); and |
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251 | 251 | | 29 (D) the supplier knew or reasonably should have known that |
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252 | 252 | | 30 the cost would exceed the estimate in the amounts specified in |
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253 | 253 | | 31 clause (A). |
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254 | 254 | | 32 (13) That the replacement or repair constituting the subject of a |
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255 | 255 | | 33 consumer transaction is needed, and that the supplier disposes of |
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256 | 256 | | 34 the part repaired or replaced earlier than seventy-two (72) hours |
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257 | 257 | | 35 after both: |
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258 | 258 | | 36 (A) the customer has been notified that the work has been |
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259 | 259 | | 37 completed; and |
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260 | 260 | | 38 (B) the part repaired or replaced has been made available for |
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261 | 261 | | 39 examination upon the request of the customer. |
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262 | 262 | | 40 (14) Displaying or advertising a purchase price for the subject |
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263 | 263 | | 41 of a consumer transaction that does not include all fees and |
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264 | 264 | | 42 charges other than: |
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265 | 265 | | 2025 IN 1627—LS 7702/DI 119 7 |
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266 | 266 | | 1 (A) taxes or fees imposed on the purchase by a unit of |
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267 | 267 | | 2 government; or |
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268 | 268 | | 3 (B) if the subject of the consumer transaction is a good, |
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269 | 269 | | 4 shipping or handling charges reasonably expected to be |
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270 | 270 | | 5 incurred by the supplier in shipping the good to the |
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271 | 271 | | 6 consumer; |
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272 | 272 | | 7 that are required to be paid by the consumer to complete the |
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273 | 273 | | 8 consumer transaction. |
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274 | 274 | | 9 (14) (15) Engaging in the replacement or repair of the subject of |
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275 | 275 | | 10 a consumer transaction if the consumer has not authorized the |
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276 | 276 | | 11 replacement or repair, and if the supplier knows or should |
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277 | 277 | | 12 reasonably know that it is not authorized. |
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278 | 278 | | 13 (15) (16) The act of misrepresenting the geographic location of |
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279 | 279 | | 14 the supplier by listing an alternate business name or an assumed |
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280 | 280 | | 15 business name (as described in IC 23-0.5-3-4) in a local telephone |
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281 | 281 | | 16 directory if: |
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282 | 282 | | 17 (A) the name misrepresents the supplier's geographic location; |
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283 | 283 | | 18 (B) the listing fails to identify the locality and state of the |
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284 | 284 | | 19 supplier's business; |
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285 | 285 | | 20 (C) calls to the local telephone number are routinely forwarded |
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286 | 286 | | 21 or otherwise transferred to a supplier's business location that |
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287 | 287 | | 22 is outside the calling area covered by the local telephone |
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288 | 288 | | 23 directory; and |
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289 | 289 | | 24 (D) the supplier's business location is located in a county that |
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290 | 290 | | 25 is not contiguous to a county in the calling area covered by the |
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291 | 291 | | 26 local telephone directory. |
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292 | 292 | | 27 (16) (17) The act of listing an alternate business name or assumed |
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293 | 293 | | 28 business name (as described in IC 23-0.5-3-4) in a directory |
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294 | 294 | | 29 assistance data base if: |
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295 | 295 | | 30 (A) the name misrepresents the supplier's geographic location; |
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296 | 296 | | 31 (B) calls to the local telephone number are routinely forwarded |
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297 | 297 | | 32 or otherwise transferred to a supplier's business location that |
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298 | 298 | | 33 is outside the local calling area; and |
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299 | 299 | | 34 (C) the supplier's business location is located in a county that |
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300 | 300 | | 35 is not contiguous to a county in the local calling area. |
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301 | 301 | | 36 (17) (18) The violation by a supplier of IC 24-3-4 concerning |
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302 | 302 | | 37 cigarettes for import or export. |
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303 | 303 | | 38 (18) (19) The act of a supplier in knowingly selling or reselling a |
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304 | 304 | | 39 product to a consumer if the product has been recalled, whether |
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305 | 305 | | 40 by the order of a court or a regulatory body, or voluntarily by the |
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306 | 306 | | 41 manufacturer, distributor, or retailer, unless the product has been |
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307 | 307 | | 42 repaired or modified to correct the defect that was the subject of |
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308 | 308 | | 2025 IN 1627—LS 7702/DI 119 8 |
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309 | 309 | | 1 the recall. |
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310 | 310 | | 2 (19) (20) The violation by a supplier of 47 U.S.C. 227, including |
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311 | 311 | | 3 any rules or regulations issued under 47 U.S.C. 227. |
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312 | 312 | | 4 (20) (21) The violation by a supplier of the federal Fair Debt |
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313 | 313 | | 5 Collection Practices Act (15 U.S.C. 1692 et seq.), including any |
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314 | 314 | | 6 rules or regulations issued under the federal Fair Debt Collection |
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315 | 315 | | 7 Practices Act (15 U.S.C. 1692 et seq.). |
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316 | 316 | | 8 (21) (22) A violation of IC 24-5-7 (concerning health spa |
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317 | 317 | | 9 services), as set forth in IC 24-5-7-17. |
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318 | 318 | | 10 (22) (23) A violation of IC 24-5-8 (concerning business |
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319 | 319 | | 11 opportunity transactions), as set forth in IC 24-5-8-20. |
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320 | 320 | | 12 (23) (24) A violation of IC 24-5-10 (concerning home consumer |
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321 | 321 | | 13 transactions), as set forth in IC 24-5-10-18. |
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322 | 322 | | 14 (24) (25) A violation of IC 24-5-11 (concerning real property |
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323 | 323 | | 15 improvement contracts), as set forth in IC 24-5-11-14. |
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324 | 324 | | 16 (25) (26) A violation of IC 24-5-12 (concerning telephone |
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325 | 325 | | 17 solicitations), as set forth in IC 24-5-12-23. |
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326 | 326 | | 18 (26) (27) A violation of IC 24-5-13.5 (concerning buyback motor |
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327 | 327 | | 19 vehicles), as set forth in IC 24-5-13.5-14. |
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328 | 328 | | 20 (27) (28) A violation of IC 24-5-14 (concerning automatic |
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329 | 329 | | 21 dialing-announcing devices), as set forth in IC 24-5-14-13. |
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330 | 330 | | 22 (28) (29) A violation of IC 24-5-15 (concerning credit services |
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331 | 331 | | 23 organizations), as set forth in IC 24-5-15-11. |
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332 | 332 | | 24 (29) (30) A violation of IC 24-5-16 (concerning unlawful motor |
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333 | 333 | | 25 vehicle subleasing), as set forth in IC 24-5-16-18. |
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334 | 334 | | 26 (30) (31) A violation of IC 24-5-17 (concerning environmental |
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335 | 335 | | 27 marketing claims), as set forth in IC 24-5-17-14. |
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336 | 336 | | 28 (31) (32) A violation of IC 24-5-19 (concerning deceptive |
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337 | 337 | | 29 commercial solicitation), as set forth in IC 24-5-19-11. |
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338 | 338 | | 30 (32) (33) A violation of IC 24-5-21 (concerning prescription drug |
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339 | 339 | | 31 discount cards), as set forth in IC 24-5-21-7. |
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340 | 340 | | 32 (33) (34) A violation of IC 24-5-23.5-7 (concerning real estate |
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341 | 341 | | 33 appraisals), as set forth in IC 24-5-23.5-9. |
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342 | 342 | | 34 (34) (35) A violation of IC 24-5-26 (concerning identity theft), as |
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343 | 343 | | 35 set forth in IC 24-5-26-3. |
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344 | 344 | | 36 (35) (36) A violation of IC 24-5.5 (concerning mortgage rescue |
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345 | 345 | | 37 fraud), as set forth in IC 24-5.5-6-1. |
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346 | 346 | | 38 (36) (37) A violation of IC 24-8 (concerning promotional gifts |
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347 | 347 | | 39 and contests), as set forth in IC 24-8-6-3. |
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348 | 348 | | 40 (37) (38) A violation of IC 21-18.5-6 (concerning representations |
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349 | 349 | | 41 made by a postsecondary credit bearing proprietary educational |
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350 | 350 | | 42 institution), as set forth in IC 21-18.5-6-22.5. |
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351 | 351 | | 2025 IN 1627—LS 7702/DI 119 9 |
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352 | 352 | | 1 (38) (39) A violation of IC 24-5-15.5 (concerning collection |
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353 | 353 | | 2 actions of a plaintiff debt buyer), as set forth in IC 24-5-15.5-6. |
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354 | 354 | | 3 (39) (40) A violation of IC 24-14 (concerning towing services), as |
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355 | 355 | | 4 set forth in IC 24-14-10-1. |
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356 | 356 | | 5 (40) (41) A violation of IC 24-5-14.5 (concerning misleading or |
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357 | 357 | | 6 inaccurate caller identification information), as set forth in |
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358 | 358 | | 7 IC 24-5-14.5-12. |
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359 | 359 | | 8 (41) (42) A violation of IC 24-5-27 (concerning intrastate inmate |
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360 | 360 | | 9 calling services), as set forth in IC 24-5-27-27. |
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361 | 361 | | 10 (42) (43) A violation of IC 15-21 (concerning sales of dogs by |
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362 | 362 | | 11 retail pet stores), as set forth in IC 15-21-7-4. |
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363 | 363 | | 12 (43) (44) A violation of IC 24-4-23 (concerning the security of |
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364 | 364 | | 13 information collected and transmitted by an adult oriented website |
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365 | 365 | | 14 operator), as set forth in IC 24-4-23-14. |
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366 | 366 | | 15 (c) Any representations on or within a product or its packaging or |
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367 | 367 | | 16 in advertising or promotional materials which would constitute a |
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368 | 368 | | 17 deceptive act shall be the deceptive act both of the supplier who places |
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369 | 369 | | 18 such representation thereon or therein, or who authored such materials, |
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370 | 370 | | 19 and such other suppliers who shall state orally or in writing that such |
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371 | 371 | | 20 representation is true if such other supplier shall know or have reason |
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372 | 372 | | 21 to know that such representation was false. |
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373 | 373 | | 22 (d) If a supplier shows by a preponderance of the evidence that an |
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374 | 374 | | 23 act resulted from a bona fide error notwithstanding the maintenance of |
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375 | 375 | | 24 procedures reasonably adopted to avoid the error, such act shall not be |
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376 | 376 | | 25 deceptive within the meaning of this chapter. |
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377 | 377 | | 26 (e) It shall be a defense to any action brought under this chapter that |
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378 | 378 | | 27 the representation constituting an alleged deceptive act was one made |
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379 | 379 | | 28 in good faith by the supplier without knowledge of its falsity and in |
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380 | 380 | | 29 reliance upon the oral or written representations of the manufacturer, |
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381 | 381 | | 30 the person from whom the supplier acquired the product, any testing |
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382 | 382 | | 31 organization, or any other person provided that the source thereof is |
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383 | 383 | | 32 disclosed to the consumer. |
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384 | 384 | | 33 (f) For purposes of subsection (b)(12), a supplier that provides |
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385 | 385 | | 34 estimates before performing repair or replacement work for a customer |
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386 | 386 | | 35 shall give the customer a written estimate itemizing as closely as |
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387 | 387 | | 36 possible the price for labor and parts necessary for the specific job |
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388 | 388 | | 37 before commencing the work. |
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389 | 389 | | 38 (g) For purposes of subsection (b)(15) (b)(16) and (b)(16), (b)(17), |
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390 | 390 | | 39 a telephone company or other provider of a telephone directory or |
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391 | 391 | | 40 directory assistance service or its officer or agent is immune from |
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392 | 392 | | 41 liability for publishing the listing of an alternate business name or |
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393 | 393 | | 42 assumed business name of a supplier in its directory or directory |
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394 | 394 | | 2025 IN 1627—LS 7702/DI 119 10 |
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395 | 395 | | 1 assistance data base unless the telephone company or other provider of |
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396 | 396 | | 2 a telephone directory or directory assistance service is the same person |
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397 | 397 | | 3 as the supplier who has committed the deceptive act. |
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398 | 398 | | 4 (h) For purposes of subsection (b)(18), (b)(19), it is an affirmative |
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399 | 399 | | 5 defense to any action brought under this chapter that the product has |
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400 | 400 | | 6 been altered by a person other than the defendant to render the product |
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401 | 401 | | 7 completely incapable of serving its original purpose. |
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402 | 402 | | 8 SECTION 4. IC 24-5-0.5-4, AS AMENDED BY P.L.118-2024, |
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403 | 403 | | 9 SECTION 32, IS AMENDED TO READ AS FOLLOWS [EFFECTIVE |
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404 | 404 | | 10 JULY 1, 2025]: Sec. 4. (a) A person relying upon an uncured or |
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405 | 405 | | 11 incurable deceptive act may bring an action for the damages actually |
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406 | 406 | | 12 suffered as a consumer as a result of the deceptive act or five hundred |
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407 | 407 | | 13 dollars ($500), whichever is greater. The court may increase damages |
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408 | 408 | | 14 for a willful deceptive act in an amount that does not exceed the greater |
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409 | 409 | | 15 of: |
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410 | 410 | | 16 (1) three (3) times the actual damages of the consumer suffering |
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411 | 411 | | 17 the loss; or |
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412 | 412 | | 18 (2) one thousand dollars ($1,000). |
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413 | 413 | | 19 Except as provided in subsection (k), the court may award reasonable |
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414 | 414 | | 20 attorney's fees to the party that prevails in an action under this |
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415 | 415 | | 21 subsection. This subsection does not apply to a consumer transaction |
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416 | 416 | | 22 in real property, including a claim or action involving a construction |
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417 | 417 | | 23 defect (as defined in IC 32-27-3-1(5)) brought against a construction |
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418 | 418 | | 24 professional (as defined in IC 32-27-3-1(4)), except for purchases of |
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419 | 419 | | 25 time shares and camping club memberships. This subsection does not |
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420 | 420 | | 26 apply with respect to a deceptive act described in section 3(b)(20) |
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421 | 421 | | 27 3(b)(21) of this chapter. This subsection also does not apply to a |
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422 | 422 | | 28 violation of IC 24-4.7, IC 24-5-12, IC 24-5-14, or IC 24-5-14.5. Actual |
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423 | 423 | | 29 damages awarded to a person under this section have priority over any |
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424 | 424 | | 30 civil penalty imposed under this chapter. |
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425 | 425 | | 31 (b) Any person who is entitled to bring an action under subsection |
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426 | 426 | | 32 (a) on the person's own behalf against a supplier for damages for a |
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427 | 427 | | 33 deceptive act may bring a class action against such supplier on behalf |
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428 | 428 | | 34 of any class of persons of which that person is a member and which has |
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429 | 429 | | 35 been damaged by such deceptive act, subject to and under the Indiana |
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430 | 430 | | 36 Rules of Trial Procedure governing class actions, except as herein |
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431 | 431 | | 37 expressly provided. Except as provided in subsection (k), the court may |
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432 | 432 | | 38 award reasonable attorney's fees to the party that prevails in a class |
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433 | 433 | | 39 action under this subsection, provided that such fee shall be determined |
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434 | 434 | | 40 by the amount of time reasonably expended by the attorney and not by |
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435 | 435 | | 41 the amount of the judgment, although the contingency of the fee may |
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436 | 436 | | 42 be considered. Except in the case of an extension of time granted by the |
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437 | 437 | | 2025 IN 1627—LS 7702/DI 119 11 |
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438 | 438 | | 1 attorney general under IC 24-10-2-2(b) in an action subject to IC 24-10, |
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439 | 439 | | 2 any money or other property recovered in a class action under this |
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440 | 440 | | 3 subsection which cannot, with due diligence, be restored to consumers |
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441 | 441 | | 4 within one (1) year after the judgment becomes final shall be returned |
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442 | 442 | | 5 to the party depositing the same. This subsection does not apply to a |
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443 | 443 | | 6 consumer transaction in real property, except for purchases of time |
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444 | 444 | | 7 shares and camping club memberships. This subsection does not apply |
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445 | 445 | | 8 with respect to a deceptive act described in section 3(b)(20) 3(b)(21) |
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446 | 446 | | 9 of this chapter. Actual damages awarded to a class have priority over |
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447 | 447 | | 10 any civil penalty imposed under this chapter. |
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448 | 448 | | 11 (c) The attorney general may bring an action to enjoin a deceptive |
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449 | 449 | | 12 act, including a deceptive act described in section 3(b)(20) 3(b)(21) of |
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450 | 450 | | 13 this chapter, notwithstanding subsections (a) and (b). However, the |
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451 | 451 | | 14 attorney general may seek to enjoin patterns of incurable deceptive acts |
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452 | 452 | | 15 with respect to consumer transactions in real property. In addition, the |
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453 | 453 | | 16 court may: |
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454 | 454 | | 17 (1) issue an injunction; |
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455 | 455 | | 18 (2) order the supplier to make payment of the money unlawfully |
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456 | 456 | | 19 received from the aggrieved consumers to be held in escrow for |
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457 | 457 | | 20 distribution to aggrieved consumers; |
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458 | 458 | | 21 (3) for a knowing violation against a senior consumer, increase |
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459 | 459 | | 22 the amount of restitution ordered under subdivision (2) in any |
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460 | 460 | | 23 amount up to three (3) times the amount of damages incurred or |
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461 | 461 | | 24 value of property or assets lost; |
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462 | 462 | | 25 (4) order the supplier to pay to the state the reasonable costs of |
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463 | 463 | | 26 the attorney general's investigation and prosecution related to the |
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464 | 464 | | 27 action; |
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465 | 465 | | 28 (5) provide for the appointment of a receiver; and |
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466 | 466 | | 29 (6) order the department of state revenue to suspend the supplier's |
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467 | 467 | | 30 registered retail merchant certificate, subject to the requirements |
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468 | 468 | | 31 and prohibitions contained in IC 6-2.5-8-7(a)(5), if the court finds |
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469 | 469 | | 32 that a violation of this chapter involved the sale or solicited sale |
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470 | 470 | | 33 of a synthetic drug (as defined in IC 35-31.5-2-321), a synthetic |
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471 | 471 | | 34 drug lookalike substance (as defined in IC 35-31.5-2-321.5 |
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472 | 472 | | 35 (repealed)) (before July 1, 2019), a controlled substance analog |
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473 | 473 | | 36 (as defined in IC 35-48-1-9.3), or a substance represented to be a |
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474 | 474 | | 37 controlled substance (as described in IC 35-48-4-4.6). |
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475 | 475 | | 38 (d) In an action under subsection (a), (b), or (c), the court may void |
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476 | 476 | | 39 or limit the application of contracts or clauses resulting from deceptive |
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477 | 477 | | 40 acts and order restitution to be paid to aggrieved consumers. |
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478 | 478 | | 41 (e) In any action under subsection (a) or (b), upon the filing of the |
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479 | 479 | | 42 complaint or on the appearance of any defendant, claimant, or any |
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480 | 480 | | 2025 IN 1627—LS 7702/DI 119 12 |
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481 | 481 | | 1 other party, or at any later time, the trial court, the supreme court, or the |
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482 | 482 | | 2 court of appeals may require the plaintiff, defendant, claimant, or any |
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483 | 483 | | 3 other party or parties to give security, or additional security, in such |
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484 | 484 | | 4 sum as the court shall direct to pay all costs, expenses, and |
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485 | 485 | | 5 disbursements that shall be awarded against that party or which that |
---|
486 | 486 | | 6 party may be directed to pay by any interlocutory order by the final |
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487 | 487 | | 7 judgment or on appeal. |
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488 | 488 | | 8 (f) Any person who violates the terms of an injunction issued under |
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489 | 489 | | 9 subsection (c) shall forfeit and pay to the state a civil penalty of not |
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490 | 490 | | 10 more than fifteen thousand dollars ($15,000) per violation. For the |
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491 | 491 | | 11 purposes of this section, the court issuing an injunction shall retain |
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492 | 492 | | 12 jurisdiction, the cause shall be continued, and the attorney general |
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493 | 493 | | 13 acting in the name of the state may petition for recovery of civil |
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494 | 494 | | 14 penalties. Whenever the court determines that an injunction issued |
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495 | 495 | | 15 under subsection (c) has been violated, the court shall award |
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496 | 496 | | 16 reasonable costs to the state. |
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497 | 497 | | 17 (g) If a court finds any person has knowingly violated section 3 or |
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498 | 498 | | 18 10 of this chapter, other than section 3(b)(19), 3(b)(20), 3(b)(21), or |
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499 | 499 | | 19 3(b)(40) 3(b)(41) of this chapter, the attorney general, in an action |
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500 | 500 | | 20 pursuant to subsection (c), may recover from the person on behalf of |
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501 | 501 | | 21 the state a civil penalty of a fine not exceeding five thousand dollars |
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502 | 502 | | 22 ($5,000) per violation. |
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503 | 503 | | 23 (h) If a court finds that a person has violated section 3(b)(19) |
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504 | 504 | | 24 3(b)(20) of this chapter, the attorney general, in an action under |
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505 | 505 | | 25 subsection (c), may recover from the person on behalf of the state a |
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506 | 506 | | 26 civil penalty as follows: |
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507 | 507 | | 27 (1) For a knowing or intentional violation, one thousand five |
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508 | 508 | | 28 hundred dollars ($1,500). |
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509 | 509 | | 29 (2) For a violation other than a knowing or intentional violation, |
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510 | 510 | | 30 five hundred dollars ($500). |
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511 | 511 | | 31 A civil penalty recovered under this subsection shall be deposited in |
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512 | 512 | | 32 the consumer protection division telephone solicitation fund |
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513 | 513 | | 33 established by IC 24-4.7-3-6 to be used for the administration and |
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514 | 514 | | 34 enforcement of section 3(b)(19) 3(b)(20) of this chapter. |
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515 | 515 | | 35 (i) A senior consumer relying upon an uncured or incurable |
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516 | 516 | | 36 deceptive act, including an act related to hypnotism, may bring an |
---|
517 | 517 | | 37 action to recover treble damages, if appropriate. |
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518 | 518 | | 38 (j) An offer to cure is: |
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519 | 519 | | 39 (1) not admissible as evidence in a proceeding initiated under this |
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520 | 520 | | 40 section unless the offer to cure is delivered by a supplier to the |
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521 | 521 | | 41 consumer or a representative of the consumer before the supplier |
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522 | 522 | | 42 files the supplier's initial response to a complaint; and |
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523 | 523 | | 2025 IN 1627—LS 7702/DI 119 13 |
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524 | 524 | | 1 (2) only admissible as evidence in a proceeding initiated under |
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525 | 525 | | 2 this section to prove that a supplier is not liable for attorney's fees |
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526 | 526 | | 3 under subsection (k). |
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527 | 527 | | 4 If the offer to cure is timely delivered by the supplier, the supplier may |
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528 | 528 | | 5 submit the offer to cure as evidence to prove in the proceeding in |
---|
529 | 529 | | 6 accordance with the Indiana Rules of Trial Procedure that the supplier |
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530 | 530 | | 7 made an offer to cure. |
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531 | 531 | | 8 (k) A supplier may not be held liable for the attorney's fees and |
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532 | 532 | | 9 court costs of the consumer that are incurred following the timely |
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533 | 533 | | 10 delivery of an offer to cure as described in subsection (j) unless the |
---|
534 | 534 | | 11 actual damages awarded, not including attorney's fees and costs, exceed |
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535 | 535 | | 12 the value of the offer to cure. |
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536 | 536 | | 13 (l) If a court finds that a person has knowingly violated section |
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537 | 537 | | 14 3(b)(20) 3(b)(21) of this chapter, the attorney general, in an action |
---|
538 | 538 | | 15 under subsection (c), may recover from the person on behalf of the |
---|
539 | 539 | | 16 state a civil penalty not exceeding one thousand dollars ($1,000) per |
---|
540 | 540 | | 17 consumer. In determining the amount of the civil penalty in any action |
---|
541 | 541 | | 18 by the attorney general under this subsection, the court shall consider, |
---|
542 | 542 | | 19 among other relevant factors, the frequency and persistence of |
---|
543 | 543 | | 20 noncompliance by the debt collector, the nature of the noncompliance, |
---|
544 | 544 | | 21 and the extent to which the noncompliance was intentional. A person |
---|
545 | 545 | | 22 may not be held liable in any action by the attorney general for a |
---|
546 | 546 | | 23 violation of section 3(b)(20) 3(b)(21) of this chapter if the person |
---|
547 | 547 | | 24 shows by a preponderance of evidence that the violation was not |
---|
548 | 548 | | 25 intentional and resulted from a bona fide error, notwithstanding the |
---|
549 | 549 | | 26 maintenance of procedures reasonably adapted to avoid the error. A |
---|
550 | 550 | | 27 person may not be held liable in any action for a violation of this |
---|
551 | 551 | | 28 chapter for contacting a person other than the debtor, if the contact is |
---|
552 | 552 | | 29 made in compliance with the Fair Debt Collection Practices Act. |
---|
553 | 553 | | 30 (m) If a court finds that a person has knowingly or intentionally |
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554 | 554 | | 31 violated section 3(b)(40) 3(b)(41) of this chapter, the attorney general, |
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555 | 555 | | 32 in an action under subsection (c), may recover from the person on |
---|
556 | 556 | | 33 behalf of the state a civil penalty in accordance with |
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557 | 557 | | 34 IC 24-5-14.5-12(b). As specified in IC 24-5-14.5-12(b), a civil penalty |
---|
558 | 558 | | 35 recovered under IC 24-5-14.5-12(b) shall be deposited in the consumer |
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559 | 559 | | 36 protection division telephone solicitation fund established by |
---|
560 | 560 | | 37 IC 24-4.7-3-6 to be used for the administration and enforcement of |
---|
561 | 561 | | 38 IC 24-5-14.5. In addition to the recovery of a civil penalty in |
---|
562 | 562 | | 39 accordance with IC 24-5-14.5-12(b), the attorney general may also |
---|
563 | 563 | | 40 recover reasonable attorney fees and court costs from the person on |
---|
564 | 564 | | 41 behalf of the state. Those funds shall also be deposited in the consumer |
---|
565 | 565 | | 42 protection division telephone solicitation fund established by |
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566 | 566 | | 2025 IN 1627—LS 7702/DI 119 14 |
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567 | 567 | | 1 IC 24-4.7-3-6. |
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568 | 568 | | 2025 IN 1627—LS 7702/DI 119 |
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