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Regular Session, 2010 ENROLLED
SENATE BILL NO. 404
BY SENATOR DONAHUE
AN ACT1
To enact R.S. 39:248, relative to state government services; to provide for the development2
of a long term plan to create regional governmental service centers; to provide for3
the submission of the plan to the Joint Legislative Committee on the Budget for4
approval; to provide for annual updating of the plan; and to provide for related5
matters.6
Be it enacted by the Legislature of Louisiana:7
Section 1. R.S. 39:248 is hereby enacted to read as follows: 8
ยง248. Government service centers9
A. The division of administration shall develop a long term plan for the10
creation of regional governmental service centers as a "one-stop shop" for state11
services. The plan shall:12
(1) Establish regional boundaries.13
(2) Identify state services which shall be delivered through the centers.14
The plan shall note services which are available with full online capability and15
services which are accessible with the help of skilled specialists.16
(3) Require that each agency that administers the services identified in17
Paragraph (2) of this Subsection organize itself structurally for the delivery of18
services along uniform regional boundaries as established in Paragraph (1) of19
this Subsection and include such structure and regional delivery of services in20
its strategic plans.21
(4) Establish the appropriate number of governmental service centers22
to be located in each region, depending on regional population, infrastructure,23
and use demands. Each region shall have one comprehensive center and may24
have other smaller centers as appropriate.25
(5)(a) Determine the most cost effective and operationally effective26
means to develop the regional governmental service centers either by owning27
ACT No. 72 SB NO. 404 ENROLLED
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words in boldface type and underscored are additions.
and managing the facilities or by contracting for the operation, management,1
or leasing of the facilities. The division of administration shall develop an2
ownership versus lease comparative analysis as well as a life-cycle cost analysis3
as deemed appropriate to assist in making the determination. Such findings4
shall be presented to the Joint Legislative Committee on the Budget along with5
the long term plan.6
(b) If it is determined that outsourcing property management services7
is the most cost effective means for the development and establishment of8
regional governmental service centers, the division of administration shall have9
the authority to allow for the use of existing state owned facilities by formal10
agreement with the outsourced property management company provided the11
agreement establishes a fair market price for the use of state properties by the12
management company or companies. The division of administration shall have13
the authority to include operations and maintenance in the property14
management contracts.15
(6) Provide a long term plan and strategy to implement consolidated16
services to be delivered in the regional governmental service center.17
(7) Provide a process for addressing surplus property and reduction in18
personnel as services are consolidated into the centers.19
B. As part of the process for the development of the long term plan20
described in Subsection A of this Section, the division of administration shall21
conduct a public hearing to receive input from local residents in each of the22
proposed regions.23
C.(1) On or before March 15, 2011, the division shall submit the report24
detailing the status of the long term plan or status on the development of such25
as described in Subsection A of this Section to the Joint Legislative Committee26
on the Budget for approval.27
(2) A copy of the report shall also be submitted to the Commission on28
Streamlining Government.29
(3) Annually, beginning on March 1, 2012, the division shall issue a30 SB NO. 404 ENROLLED
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report to the Joint Legislative Committee on the Budget detailing the status of1
the development and implementation of the long term plan until such time as2
the centers are fully operational. The update shall indicate progress in the3
establishment of the centers and the services provided as well as obstacles to4
further development and implementation of a consolidated state service delivery5
system. The updates shall also include overall quality of service measurements6
as provided by the agencies through the Louisiana Governmental Performance7
and Accountability System (LaPAS) and any efficiencies and cost savings which8
may be realized.9
D. After approval of the long term plan by the Joint Legislative10
Committee on the Budget, the commissioner of administration shall not approve11
a new lease or the renewal of any lease or approve a purchase for agency12
housing space that is in conflict with the long term plan without approval of the13
Joint Legislative Committee on the Budget. For state-owned property used for14
the delivery of state services that is not designated as a center, the commissioner15
may require that such property be sold once services are transferred to the16
center.17
E. The commissioner is authorized to adopt all necessary standards and18
guidelines to implement the provisions of this Section.19
PRESIDENT OF THE SENATE
SPEAKER OF THE HOUSE OF REPRESENTATIVES
GOVERNOR OF THE STATE OF LOUISIANA
APPROVED: