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Regular Session, 2012 HOUSE BILL NO. 959 BY REPRESENTATIVE LIGI WORKERS COMPENSATI ON: Provides with respect to workers' compensation AN ACT1 To amend and reenact R.S. 23:1123, 1124.1, 1201(F), 1210(A), 1221(3)(a) and (4)(s)(i), and2 1224 and to enact R.S. 23:1020.1, Subpart A-2 of Part II of Chapter 10 of Title 233 of the Louisiana Revised Statutes of 1950, to be comprised of R.S. 22:1213.14 through 1213.28, and R.S. 23:1314(D) and (E), relative to workers' compensation;5 to create the Louisiana Workers' Compensation Law; to provide with respect to6 medical treatment; to provide for medical provider networks; to provide for7 certification; to provide for benefits; to provide for medical services; to provide with8 respect to disabled workers; to provide for payment; to provide with respect to9 treating physicians; to provide for accessibility; to provide definitions; and to provide10 for related matters.11 Be it enacted by the Legislature of Louisiana:12 Section 1. R.S. 23:1123, 1124.1, 1201(F), 1210(A), 1221(3)(a) and (4)(s)(i), and13 1224 are hereby amended and reenacted and R.S. 23:1020.1, Subpart A-2 of Part II of14 Chapter 10 of Title 23 of the Louisiana Revised Statutes of 1950, comprised of R.S.15 23:1213.1 through 1213.28, and R.S. 23:1314(D) and (E) are hereby enacted to read as16 follows:17 §1020.1. Purpose; construction; evidentiary standard18 A. This Chapter shall be cited as the "Louisiana Workers’ Compensation19 Law".20 HLS 12RS-1068 ORIGINAL HB NO. 959 Page 2 of 28 CODING: Words in struck through type are deletions from existing law; words underscored are additions. B. The purpose of workers’ compensation is to timely pay temporary and1 permanent disability benefits to any legitimately injured worker who has suffered an2 injury or developed a disease arising out of and in the course of his employment, to3 pay medical expenses that are due, and return the worker to the workforce at a4 reasonable cost to the employer. The Louisiana Workers’ Compensation Law is5 based on mutual renunciation of legal rights and defenses by employers and6 employees alike. It is the specific intent of the legislature that workers’ compensation7 cases shall be decided on the merits. The legislature hereby declares that disputes8 concerning the facts in workers’ compensation cases are not to be given a broad9 liberal construction in favor of either party, and that the laws pertaining to workers’10 compensation are to be construed in accordance with the basic principles of statutory11 construction. Furthermore, if the workers’ compensation statutes of this state must12 be changed, the legislature acknowledges the responsibility to do so. If the workers’13 compensation statutes are to be liberalized, broadened, or narrowed, such actions14 shall be the exclusive purview of the legislature.15 C. Unless otherwise provided in this Chapter, the evidentiary standard for the16 burden of proof shall be by a preponderance of the evidence and placed upon the17 party who is asserting entitlement to compensation, medical benefits, payment, or18 additional payment for services rendered to an employee. Preponderance of the19 evidence means evidence that, when weighed with that opposed to it, has more20 convincing force and the greater probability of truth. When weighing the evidence,21 the test is not the relative number of witnesses, but the relative convincing force of22 the evidence.23 * * *24 §1123. Disputes as to condition, capacity to work, or current medical treatment of25 employee; examination under supervision of the medical director26 If any dispute arises between the opinions of physicians as to the condition27 of the employee , or his capacity to work, or the current medical treatment for the28 employee, the medical director, upon application of any party or a workers'29 HLS 12RS-1068 ORIGINAL HB NO. 959 Page 3 of 28 CODING: Words in struck through type are deletions from existing law; words underscored are additions. compensation judge, shall order an examination of the employee to be made by a1 medical practitioner selected and appointed by the medical director. The medical2 examiner shall be selected from any approved workers' compensation medical3 provider network. The medical examiner shall report his conclusions from the4 examination to the medical director and to the parties, who shall provide the report5 to the parties, and if applicable, to the requesting workers' compensation judge, and6 such report shall be prima facie evidence of the facts therein stated in any subsequent7 proceedings under this Chapter.8 * * *9 §1124.1. Cumulative medical testimony; medical examination10 Neither the claimant nor the respondent in hearing before the hearing officer11 shall be permitted to introduce the testimony of more than two physicians where the12 evidence of any additional physician would be cumulative testimony. However, the13 hearing officer, on his own motion, may order that any claimant appearing before it14 be examined by other physicians.15 * * *16 §1201. Time and place of payment; failure to pay timely; failure to authorize;17 penalties and attorney fees18 * * *19 F. Failure to provide payment in accordance with this Section or failure to20 consent to the employee's request to select a treating physician or change physicians21 when such consent is required by R.S. 23:1121 shall result in the assessment of a22 penalty in an amount up to the greater of twelve percent of any unpaid compensation23 or medical benefits, or fifty dollars per calendar day for each day in which any and24 all compensation or medical benefits remain unpaid or such consent is withheld,25 together with reasonable attorney fees for each disputed claim; however, the fifty26 dollars per calendar day penalty shall not exceed a maximum of two thousand dollars27 in the aggregate for any claim. The maximum amount of penalties which may be28 imposed at a hearing on the merits regardless of the number of penalties which might29 HLS 12RS-1068 ORIGINAL HB NO. 959 Page 4 of 28 CODING: Words in struck through type are deletions from existing law; words underscored are additions. be imposed under this Section is eight thousand dollars. An award of penalties and1 attorney fees at any hearing on the merits shall be res judicata as to any and all2 claims for which penalties may be imposed under this Section which precedes the3 date of the hearing. Penalties shall be assessed in the following manner:4 (1) Such penalty and attorney fees shall be assessed against either the5 employer or the insurer, depending upon fault. No workers' compensation insurance6 policy shall provide that these sums shall be paid by the insurer if the workers'7 compensation judge determines that the penalty and attorney fees are to be paid by8 the employer rather than the insurer. In the event that the health care provider9 prevails on a claim for payment of his fee, penalties as provided in this Section and10 reasonable attorney fees based upon actual hours worked may be awarded and paid11 directly to him This Subsection shall not be construed to provide for recovery of12 more than one penalty or attorney fees.13 (2)(a) This Subsection shall not apply if the claim is reasonably controverted14 or if such nonpayment results from conditions over which the employer or insurer15 had no control unless the failure to make payment in accordance with this Section16 is arbitrary and capricious.17 (b) Such penalty and attorney fees shall be assessed against either the18 employer or the insurer, depending upon fault. No workers' compensation insurance19 policy shall provide that these sums shall be paid by the insurer if the workers'20 compensation judge determines that the penalty and attorney fees are to be paid by21 the employer rather than the insurer.22 (3) Except as provided in Paragraph (4) of this Subsection, any additional23 compensation paid by the employer or insurer pursuant to this Section shall be paid24 directly to the employee.25 (4) In the event that the health care provider prevails on a claim for payment26 of his fee, penalties as provided in this Section and reasonable attorney fees based27 upon actual hours worked may be awarded and paid directly to the health care28 provider. This Subsection shall not be construed to provide for recovery of more29 HLS 12RS-1068 ORIGINAL HB NO. 959 Page 5 of 28 CODING: Words in struck through type are deletions from existing law; words underscored are additions. than one penalty or attorney fee. (a) For purposes of this Chapter, arbitrary and1 capricious shall mean conduct or behavior which is callous, willful, unreasoning, and2 egregious, and without consideration and regard for facts and circumstances3 presented. An action is not arbitrary and capricious when exercised honestly and4 upon due consideration, even though an erroneous conclusion has been reached. The5 reliance upon facts and circumstances, medical or vocational opinion, application of6 law, or any other information suggesting that a disputed benefit or claim might not7 be due shall preclude a finding of arbitrary and capricious conduct.8 (b) Attorney fees awarded under this Chapter shall be reasonable and only9 be paid based upon actual hours worked.10 (5) No amount paid as a penalty or attorney fee under this Subsection shall11 be included in any formula utilized to establish premium rates for workers'12 compensation insurance.13 * * *14 §1210. Burial expenses; duty to furnish15 A. In every case of death, the employer shall pay or cause to be paid, in16 addition to any other benefits allowable under the provisions of this Part, reasonable17 expenses of the burial of the employee, not to exceed seven eight thousand five18 hundred dollars.19 * * *20 SUBPART A-2. MEDICAL PROVIDER NETWORKS21 §1213.1 Existence or establishment of network; availability of treatment; approval22 and regulations23 A. (1) After January 1, 2013, any written contract or combination of written24 contracts that form the basis of a workers’ compensation medical provider network25 shall be governed by this Subpart.26 (2) The purpose of this Subpart is to provide standards to existing or newly27 created networks for medical services to injured employees by workers’28 compensation medical provider networks.29 HLS 12RS-1068 ORIGINAL HB NO. 959 Page 6 of 28 CODING: Words in struck through type are deletions from existing law; words underscored are additions. §1213.2. Limitations on applicability1 This Subpart shall govern the creation, administration, evaluation, and2 enforcement of the delivery of medical services to injured employees by workers’3 compensation medical provider networks. The provisions of other statutes relating4 to the delivery of medical services to persons other than injured employees shall not5 apply unless specifically referenced in this Subpart. A workers’ compensation6 medical provider network shall not be subject to the provisions of Title 40 or Title7 22 of the Louisiana Revised Statutes. Any penalty, fine, or other monetary method8 allowed by law to prohibit or punish a certain act or failure to act, whether9 administrative, civil, or criminal, shall not apply to a workers’ compensation medical10 provider network unless expressly provided for in this Subpart.11 §1213.3. Definitions12 As used in this Subpart the following words, terms, and phrases have the13 meaning ascribed to them in this Section, unless the context clearly indicates a14 different meaning:15 (1) “Complainant” means a person who files a complaint pursuant to this16 Subpart, including an employee, an employer, a medical services provider, or17 another person designated to act on behalf of an employee.18 (2) “Complaint” means any written expression of dissatisfaction by a19 complainant to a network regarding any aspect of the network’s operation. The term20 includes dissatisfaction relating to medical fee disputes and network administration21 and the manner in which a service is provided. The term does not include a22 misunderstanding or a problem that is resolved promptly by clearing up the23 misunderstanding or supplying the appropriate information to the satisfaction of the24 complainant or a written expression of dissatisfaction with an adverse determination.25 (3) "Economic profiling" shall mean any evaluation of a particular physician,26 medical services provider, medical group or individual practice association based in27 whole or in part on the economic costs or utilization of services associated with28 medical care provided or authorized by the physician, medical services provider,29 HLS 12RS-1068 ORIGINAL HB NO. 959 Page 7 of 28 CODING: Words in struck through type are deletions from existing law; words underscored are additions. medical group, or individual practice association.1 (4) “Emergency care” shall have the definition set forth in LAC 40:I, Chapter2 27, §2715.3 (5) “Fee dispute” means a dispute over the amount of payment due for4 medical services determined to be medically necessary and appropriate for treatment5 of a compensable injury.6 (6) “Medical services” means medical benefits owed to injured employees7 pursuant to R.S. 23:1203, including without limitation, medical care, services,8 treatment, drugs, supplies, translation, transportation, durable medical equipment,9 diagnostics, and any other medical related benefit provided to the injured employee10 pursuant to R.S. 23:1203 and 1203.1.11 (7) “Network” or “workers’ compensation medical provider network” means12 an organization that is in existence prior to the enactment of this Subpart and which13 becomes certified or formed as a workers’ compensation medical provider network.14 (8) "Office" means the office of workers' compensation administration.15 (9) “Payor” shall mean the entity responsible, whether by law or contract, for16 the payment of the medical expenses incurred by a claimant as a result of a work17 related injury.18 (10) “Person” means any individual, company, insurer, association,19 organization, reciprocal or inter-insurance exchange, partnership, business, trust,20 limited liability company, or corporation.21 (11) “Preauthorization” means the process required to request approval from22 the payor or the network to provide a specific treatment or service before the23 treatment or service is provided.24 (12) “Rural area” means an area that is not designated as an urbanized area25 by the United States Census Bureau.26 (13) “Service area” means a geographic area based upon the physical address27 of the employer’s business or the employee’s residence within which medical28 services from network providers are available and accessible to injured employees.29 HLS 12RS-1068 ORIGINAL HB NO. 959 Page 8 of 28 CODING: Words in struck through type are deletions from existing law; words underscored are additions. (14) "Specialty contracting entity" means a for-profit or not-for-profit1 organization that contracts with medical services providers at a fixed contractual rate2 for the purpose of providing access to ancillary or complementary medical services,3 including but not limited to physical medicine, diagnostic radiology, durable medical4 equipment, home health care, and translation and transportation services, but not5 including treating physicians.6 §1213.4. Participation in network; notice of network requirements7 A. After January 1, 2013, a payor may establish a network to provide medical8 services, contract with another person for access to a network certified to provide9 medical services, maintain an existing network that was established by the payor, or10 that was contracted with the payor, provided that such network becomes certified,11 or choose not to participate in a network and continue to reimburse providers in12 accordance with R.S. 23:1034.2.13 B. An employer may have multiple specialty contracting entities, but only14 one certified workers' compensation medical provider services network within each15 service area.16 C. If a payor establishes, maintains, or contracts for access to a certified17 workers' compensation medical provider network, medical services owed to the18 injured employee shall be obtained only within the network or with a specialty19 contracting entity.20 D. (1) The injured employee shall be notified of the network requirements by21 the employer or by the payor. One notice is required, and the earliest notice22 provided shall be recognized as the date of the notice.23 (a) Written notice by the employer may occur prior to the accident and, if24 provided, shall be signed and dated by the employer on the date the notice is25 provided.26 (b) If the employee did not receive notice, or the injured employee's accident27 occurred prior to the network being certified or to the effective date of this Subpart,28 the payor shall provide notice to the injured employee. Verbal notice made directly29 HLS 12RS-1068 ORIGINAL HB NO. 959 Page 9 of 28 CODING: Words in struck through type are deletions from existing law; words underscored are additions. to the injured employee shall constitute notice only if the payor mails a written1 notice within twenty-four hours. If verbal notice is not provided, the payor shall2 send written notice to the injured employee's address on record with the employer,3 and the date of the notice shall be the third day after it was mailed.4 (2) The written notice shall provide all of the following:5 (a) A statement to the employee that medical services shall be provided by6 a workers' compensation medical provider network.7 (b) The network's toll-free telephone number and address for obtaining8 additional information about the network, including information about network9 providers.10 (c) Contact information for the payor and the network.11 (d) A statement that in the event of an accident, the injured employee must12 select a treating physician from a list of all the network's treating physicians or a13 speciality contracting entity.14 (e) A statement that, except for emergency care, the injured employee shall15 obtain all medical services and any referrals for medical services, including16 specialists, through his treating physician.17 (f) An explanation that network providers have agreed to look only to the18 network or payor or speciality contracting entity, and not to injured employees for19 payment for medical services.20 (g) A statement that if the injured employee obtains medical services from21 a non-network provider, unless the provider is a speciality contracting entity, the22 payor shall not be liable, and the injured employee may be liable for payment for23 those medical services.24 (h) Information about how to obtain emergency care, including emergency25 care outside the service area, and after-hours care.26 (i) A list of the medical services for which the payor or network requires27 preauthorization or concurrent review.28 (j) An explanation regarding continuity of treatment in the event of the29 HLS 12RS-1068 ORIGINAL HB NO. 959 Page 10 of 28 CODING: Words in struck through type are deletions from existing law; words underscored are additions. termination from the network of a treating physician.1 (k) A list of specialists that the network has chosen.2 (l) A website address that provides a list of network medical services3 providers within the appropriate service area updated at least quarterly, including the4 names and addresses of the medical services providers.5 (m) A description of the process by which a complainant shall initiate a6 complaint to the network.7 E. The network and the network's representatives and agents may not cause8 or knowingly permit the use or distribution to employees of information that is9 untrue or misleading.10 F. A network that contracts with a payor shall provide all the information11 necessary to allow the payor to comply with this Section.12 G. An injured employee is not required to comply with the network13 requirements until he has been given notice. Until such notice is provided, the payor14 shall be responsible for the cost of medical services.15 §1213.5. Payor responsibility for out-of-network medical services.16 A payor that provides medical services through a certified workers'17 compensation medical provider network shall be responsible for the following18 out-of-network care that is provided to an injured employee:19 (1) Emergency care.20 (2) Medical services provided to an injured employee when the network does21 not make available medical services providers necessary to treat the injured worker's22 specific condition within the accessibility standards.23 (3) Medical services provided by an out-of-network medical services24 provider pursuant to a referral from the injured employee's treating physician that is25 within the network, and such referral has been approved by the payor.26 §1213.6. Requirement to obtain network medical services27 An injured employee shall be required to obtain medical services through a28 certified workers' compensation medical provider network provided that the network29 HLS 12RS-1068 ORIGINAL HB NO. 959 Page 11 of 28 CODING: Words in struck through type are deletions from existing law; words underscored are additions. meets the accessibility requirements.1 §1213.7. Certification required2 A. After January 1, 2013, no person shall operate a medical provider network3 or perform any function of a medical provider network unless he holds a certificate4 of authority.5 B. A workers' compensation medical provider network shall contract in6 writing with its medical services providers to provide for medical services. An entity7 certified as a workers' compensation medical provider network may have a written8 contract with a medical services provider accessed by more than one employer,9 provided that no employer has more than one network in each service area.10 §1213.8. Specialty contracting entity11 Specialty contracting entities may contract with certified networks and12 payors. Specialty contracting entities are not eligible for certification, but shall13 comply with the provisions of law relating to provider agreements.14 §1213.9. Certificate application 15 A. Any person may seek to operate a workers' compensation medical16 provider network.17 B. To operate a medical provider network, the applicant shall apply to the18 office of the workers' compensation administration for a certificate to organize and19 operate as a network.20 C. The application shall be filed, verified by the applicant or his21 representative, and accompanied by a non-refundable fee which shall be determined22 by rule.23 §1213.10. Contents of application24 Each application shall include all of the following:25 A. A cover page which shall include all of the following:26 (1) Type of applicant (payor, network contracting entity, or other entity).27 (2) Name of the applicant.28 (3) Applicant's tax identification number.29 HLS 12RS-1068 ORIGINAL HB NO. 959 Page 12 of 28 CODING: Words in struck through type are deletions from existing law; words underscored are additions. (4) Name of medical provider network, if applicable.1 (5) Contact name, title, address, email address and telephone number of the2 person who will serve as the office's liaison.3 (6) Signed verification statement by an officer or employee of the applicant4 with the authority to act on behalf of the applicant with respect to the network. The5 verification shall state: "I, the undersigned officer or employee of the network6 applicant, have read and signed this application and know the contents thereof, and7 verify that, to the best of my knowledge and belief, the information included in this8 application is true and correct."9 B. A description of the applicant's service area or areas.10 C. A description of how the applicant complies with the accessibility11 standards.12 D. A sample of the employee notice.13 E. A description of the process by which a complainant may pursue a14 complaint with the network.15 §1213.11. Approval of certification; renewal16 A. The director shall approve or deny an application for certification no later17 than the sixtieth day after the date the completed application is received by the18 office. An application is considered complete on receipt of all of the required19 information. The director may request additional information that he may require20 to make the determination of approval.21 B. The director shall notify the applicant of any deficiencies in the22 application and may allow the applicant to request additional time to revise the23 application, in which case the sixty-day period for approval or denial is suspended.24 The director may grant or deny requests for additional time at the his discretion.25 C. An order issued by the director denying an application shall specify in26 which respects the application does not comply with applicable statutes and rules.27 An applicant whose application is denied may request a hearing under the Louisiana28 Administrative Procedure Act before the office. The request shall be made not later29 HLS 12RS-1068 ORIGINAL HB NO. 959 Page 13 of 28 CODING: Words in struck through type are deletions from existing law; words underscored are additions. than the thirtieth day after the date of the director's denial order.1 D. The certification shall be valid until it is revoked or suspended. The2 licensee shall be under a duty to annually file any information needed to update his3 application. The office, by rule, may levy an annual fee to maintain the certificate.4 E. If the application meets the requirements for certification, the director may5 not withhold approval based on the selection of medical services providers. In6 developing a workers' compensation medical providers network, the payor or the7 contracted network shall have the exclusive right to determine the medical services8 providers in the network and to add or remove providers.9 §1213.12. Use of certain insurance terms by network prohibited10 A certified network whereby the payor is the applicant, whether created after11 or existing prior to the enactment of this Subpart, may identify the network as the12 payor's network. A network certified by an entity other than a payor, which then13 contracts with a payor, whether created after or existing prior to the enactment of this14 Subpart, may not identify the network as the payor's network but rather shall identify15 the network by name as the entity that was certified through application. 16 §1213.13. Restraint of trade; application of certain laws17 A. A network that contracts with a medical services provider or medical18 services providers practicing individually or as a group is not, because of the contract19 or arrangement, deemed to be in violation of any state law prohibiting arrangements20 or contracts which restrain trade.21 B. Notwithstanding any provision of the law to the contrary, a person who22 contracts with one or more medical services providers to conduct activities that are23 permitted by law but that do not require a certificate of authority, because of the24 contract, are deemed to be in violation of any law prohibiting arrangements or25 contracts which restrain trade.26 §1213.14. Treating physicians; referrals27 A. A network shall determine the specialty or specialties of physicians who28 may serve as treating physicians.29 HLS 12RS-1068 ORIGINAL HB NO. 959 Page 14 of 28 CODING: Words in struck through type are deletions from existing law; words underscored are additions. B. For each compensable injury, an injured employee shall select a treating1 physician from the list of all treating physicians under contract with the network2 within the accessibility requirements.3 C. Each network shall, by contract, require treating physicians to provide, at4 a minimum, the functions and services for injured employees described by this5 Subpart.6 D. The treating physician shall provide medical services to the injured7 employee for the employee's compensable injury and shall make referrals to other8 network medical services providers where necessary, or make referrals to9 out-of-network medical services providers if medically necessary services are not10 available within the network accessibility requirements. Referrals to out-of-network11 providers shall be pre-approved by the payor.12 E. The treating physician shall participate in the medical case management13 and utilization review programs as required by the network, including participation14 in prompt return-to-work planning.15 §1213.15. Selection of treating physician16 A. An injured employee is entitled to his initial choice of a treating physician17 from the list provided by the network of all treating physicians under contract with18 the network who provide services within the applicable service area in which the19 injured employee lives. The following does not constitute an initial choice of treating20 physician:21 (1) A physician salaried by the employer.22 (2) A physician providing emergency care.23 (3) Any physician who provides care before the employee is required to24 obtain medical services from the network.25 B. An injured employee who is dissatisfied with the initial choice of a26 treating physician is entitled to select one alternate treating physician from the27 network's list of treating physicians who provides services within the applicable28 service area by notifying the payor in the manner prescribed by the network.29 HLS 12RS-1068 ORIGINAL HB NO. 959 Page 15 of 28 CODING: Words in struck through type are deletions from existing law; words underscored are additions. C. An injured employee who is dissatisfied with the second treating physician1 shall obtain authorization from the payor to select any subsequent treating physician2 in the manner prescribed by the network. The network shall establish procedures and3 criteria to be used in authorizing an employee to select subsequent treating4 physicians. The criteria shall include, at a minimum, whether:5 (1) Treatment by the current treating physician is medically inappropriate.6 (2) The injured employee is receiving appropriate medical care to reach7 maximum medical improvement.8 (3) A conflict exists between the injured employee and the current treating9 physician to the extent that the physician-patient relationship is jeopardized or10 impaired.11 D. Denial of a request for any subsequent treating physician is subject to the12 appeal process for a complaint filed pursuant to this Subpart.13 E. A referral made by the treating physician, including a referral for a second14 or subsequent opinion or the selection of a treating physician because the original15 treating physician dies, retires, leaves the network, or a change of treating physician16 required because of a change of address by the employee to a location outside the17 accessibility requirements, does not constitute the selection of an alternate or any18 subsequent treating physician.19 §1213.16. Payment of medical services provider20 Notwithstanding any other provision of this Subpart, a payor shall pay,21 reduce, deny, or determine to audit, a claim for services provided through a workers'22 compensation medical provider network.23 §1213.17. Network contracts with providers24 A. A network shall enter into a written contract with each medical services25 provider, group of medical services providers, or a special contracting entity, that26 participates in the network. A medical services provider is confidential, is not27 subject to disclosure as public record information under R.S. 44:31, et seq, and is not28 subject to subpoena.29 HLS 12RS-1068 ORIGINAL HB NO. 959 Page 16 of 28 CODING: Words in struck through type are deletions from existing law; words underscored are additions. B. Medical services provider contracts and subcontracts shall include all of1 the following provisions:2 (1) A hold-harmless clause stating that the network and the network's3 contracted medical services providers are prohibited from billing or attempting to4 collect any amounts from injured employees who are not responsible for payment,5 for medical services under any circumstances, including the insolvency of the payor6 or the network.7 (2) A clause regarding appeal by the medical services provider of8 termination of a medical services provider's contract and applicable written9 notification to injured employees regarding such a termination.10 C. Compensation to network medical services providers may not be11 structured to achieve the goal of reducing, delaying, or denying medical treatment12 or restricting access to medical treatment. Economic profiling is specifically13 authorized.14 §1213.18. Provider payment15 A. (1) The amount of payment for services provided by a network medical16 services provider is determined by the contract between the network and the medical17 services provider or group of medical services providers or between the special18 contracting entity and the medical services provider or group of medical services19 providers. The network and the medical services provider may agree to use any20 basis to calculate the payment including but not limited to the fee schedule21 established pursuant to R.S. 23:1034.2.22 (2) The contract between the network and the medical services provider or23 group of medical services providers may include provisions governing the following:24 (a.) The billing requirements for payment including the forms used to bill25 and a time frame for bill submission from date of service.26 (b.) The information required for submission of a bill to substantiate27 payment.28 (c.) The time frames and requirements to request reconsideration of a29 HLS 12RS-1068 ORIGINAL HB NO. 959 Page 17 of 28 CODING: Words in struck through type are deletions from existing law; words underscored are additions. payment, reduced payment, or denial of payment.1 (d.) That the administrative review provisions of the contract must be2 exhausted prior to the filing of a disputed claim form LA-WC-1008.3 B. If a payor or network has preauthorized a medical service, the payor, or4 network, or the network's agent, or other representative may not deny payment to a5 medical services provider except for reasons other than medical necessity.6 C. Out-of-network providers, including providers located in and licensed to7 provide medical services in other states, who provide care as permitted by this8 Subpart, shall be paid as provided by the reimbursement schedule established9 pursuant to R.S. 23:1034.2 and applicable rules of the office, provided that nothing10 shall prohibit a network from negotiating payment for out-of-network services at a11 rate other than the reimbursement schedule established pursuant to R.S. 23:1034.2.12 D. Billing by, and payment to contracted and out-of-network medical services13 providers, shall be subject to the requirements of the Louisiana Workers'14 Compensation Law and applicable rules. Nothing in this Subpart shall be construed15 to require the application of rules of the office regarding reimbursement or payment,16 if application of those rules would change payment amounts negotiated by the17 network.18 E. A complainant may file a complaint with the network within sixty days19 after the occurrence of the incident that creates the basis of the complaint. After the20 receipt of a complaint timely filed, the network shall respond to the complaint in21 writing, either affirming, modifying, or reversing the problem set forth in the22 complaint within sixty days. The complainant shall not be entitled to further relief23 from the office of workers' compensation.24 §1213.19. Network-payor contracts25 A. A network may make available medical services to employees only26 pursuant to a written contract with a payor. A network-payor contract is confidential27 and is not subject to disclosure as public record information.28 B. A contract between the network and the payor shall include a clause which29 HLS 12RS-1068 ORIGINAL HB NO. 959 Page 18 of 28 CODING: Words in struck through type are deletions from existing law; words underscored are additions. states that the role of the network is to make services available as agreed in the1 contract.2 §1213.20. Restrictions on payment and reimbursement3 A party to a payor-network contract may not sell, lease, or otherwise transfer4 information regarding the payment terms of the contract without the express5 authority of, and prior adequate notification to the other contracting parties.6 §1213.21. Network organization; service areas7 A. The network shall establish one or more service areas within this state.8 For each defined service area, the network shall demonstrate the ability to provide9 continuity, accessibility, availability, and quality of medical services to the10 satisfaction of the office.11 B. The network shall make a complete provider directory available to all12 employers with whom they contract in each service area, and to all injured13 employees of the employers. This directory may be made available through14 electronic means including but not limited to website access or electronic files.15 §1213.22. Accessibility and availability requirements16 A. All medical services shall be provided by a medical services provider who17 holds an appropriate license, unless the medical services provider is exempt from18 license requirements.19 B. A network's medical services provider panel shall include an adequate20 number of treating physicians and specialists, who shall be available and accessible21 to injured employees twenty-four hours a day, seven days a week. A network shall22 include sufficient healthcare providers to ensure choice, access, and quality of care23 to injured employees. The network shall have a minimum of two treating physicians24 and specialists qualified to treat the injuries most commonly experienced by injured25 employees.26 C. Hospital services shall be available and accessible twenty-four hours a27 day, seven days a week.28 D. Emergency care shall be available and accessible twenty-four hours a day,29 HLS 12RS-1068 ORIGINAL HB NO. 959 Page 19 of 28 CODING: Words in struck through type are deletions from existing law; words underscored are additions. seven days a week, without restrictions as to where the services are rendered.1 E. Except for emergencies, a network shall make medical services, including2 the services of specialists, available injured employees on request.3 F. Each network shall ensure accessibility by providing that the distance from4 the employer's physical address or the employee's residence to a point of service by5 a treating physician or general hospital is not greater than thirty miles in non-rural6 areas and sixty miles in rural areas and that the distance from the employer's physical7 address or the employee's residence to a point of service by a specialist or specialty8 hospital is not greater than seventy-five miles in all areas.9 G. (1) The network shall submit an access plan to the office for approval at10 least thirty days before implementation of the plan if any medical service or network11 medical services provider is not available to an injured employee within the distance12 specified by Paragraph (F) of this Section.13 (2) Nothing shall prohibit a network from submitting, as part of its14 application, an access plan applicable to all its service areas allowing treatment with15 an out-of-network medical service provider in the event medical services are not16 available within the network mileage requirements established in Paragraph (F) of17 this Section.18 H. The network may make arrangements with medical services providers19 outside the service area to enable injured employees to receive a skill or specialty not20 available within the network service area.21 I. The network shall not be required to expand services outside the service22 area to accommodate injured employees who live outside the service area.23 §1213.23. Case management programs24 The network shall have the option of adopting a medical case management25 program to work with treating physicians, medical services providers, injured26 employees, and employers to facilitate cost-effective care and employee prompt27 return-to-work. Each network shall also have the option of adopting28 nationally-recognized return-to-work guidelines.29 HLS 12RS-1068 ORIGINAL HB NO. 959 Page 20 of 28 CODING: Words in struck through type are deletions from existing law; words underscored are additions. §1213.24. Utilization review and retrospective review in network1 The requirements of R.S. 23:1142, 1203.1, and LAC 40:1, Chapter 27, shall2 apply to utilization review conducted in relation to claims in a workers'3 compensation medical provider services network. In the event of a conflict between4 R.S. 23:1142, 1203.1, and LAC 40:1, Chapter 27, and this Subpart, this Subpart shall5 control.6 §1213.25. Confidentiality requirements7 A. The office may access information from an executive agency that is8 otherwise confidential under any law of this state, including the Louisiana Workers'9 Compensation Law as necessary to implement the provisions of this Subpart.10 B. Confidential information provided to, or obtained by the office shall11 remain confidential and is not subject to disclosure under any public records law or12 be subject to subpoena under any other law. The office may not release any13 information that could reasonably be expected to reveal the identity of an injured14 employee or that discloses medical services provider discounts or differentials15 between payments and billed charges for individual medical services providers or16 networks.17 C. Information that is in the possession of the office and that relates to an18 individual injured employee, and any compilation, report, or analysis produced from19 the information that identifies an individual injured employe e, are not subject to20 discovery, subpoena, or other means of legal compulsion for release to any person21 or admissible in any civil, administrative, or criminal proceeding, except in22 connection with any claim for compensation pursuant to this Chapter.23 §1213.26. Determination of violation; notice24 A. If the director determines that a network, payor, or third party to which25 services have been delegated, is in violation of the provisions of the Louisiana26 Workers' Compensation Law or rules adopted pursuant thereto, the director or a27 designated representative may notify the network, payor, person, or third party of the28 alleged violation and may compel the production of any documents or other29 HLS 12RS-1068 ORIGINAL HB NO. 959 Page 21 of 28 CODING: Words in struck through type are deletions from existing law; words underscored are additions. information as necessary to determine whether the violation occurred.1 B. The director may initiate the proceedings pursuant to this Section which2 shall be conducted in accordance with the Louisiana Administrative Procedure Act.3 C. If after a hearing, it is determined that a network, payor, or other person4 or third party has violated or is violating the Louisiana Workers' Compensation Law,5 or rules adopted pursuant thereto, the office may suspend or revoke his certificate,6 issue a cease and desist order, or both.7 §1213.27. Economic profiling8 A payor that offers a workers' compensation medical provider network and9 that uses economic profiling shall maintain a description of any policies and10 procedures related to economic profiling utilized by the network. The description11 shall describe how economic profiling is used in utilization review, peer review,12 incentive and penalty programs, and in medical services provider retention and13 termination decisions. The network shall, upon request, provide a copy of the filing14 to an individual physician, medical services provider, medical group, or individual15 practice association.16 §1213.28. Continuity of medical care; retention or termination of medical services17 providers18 A. A payor or employer that arranges for care for injured workers through a19 workers' compensation medical provider network shall develop and maintain a20 written continuity of care policy and maintain information regarding the process for21 an injured employee to request a review under the policy, and shall provide, upon22 request, a copy of the written policy to an employee.23 B. At the request of an injured employee who was receiving services from a24 medical services provider for one of the conditions described in this Section, a payor25 or employer who offers a workers' compensation medical provider network shall26 provide the completion of treatment at the time of the medical services provider27 contract's termination.28 C. The payor or employer shall provide for the completion of treatment for29 HLS 12RS-1068 ORIGINAL HB NO. 959 Page 22 of 28 CODING: Words in struck through type are deletions from existing law; words underscored are additions. the following conditions subject to coverage:1 (1) An acute condition. An acute condition is a medical condition that2 involves a sudden onset of symptoms due to compensable injury or disease that3 requires prompt medical attention and that has a limited duration. Completion of4 treatment shall be provided for the duration of the acute condition.5 (2) A serious chronic condition. A serious chronic condition is a medical6 condition due to a compensable injury or disease that is serious in nature and that7 persists without full cure, or worsens over an extended period of time, or requires8 ongoing treatment to maintain remission or prevent deterioration. Completion of9 treatment shall be provided for a period of time necessary to complete a course of10 treatment and to arrange for a safe transfer to another medical services provider, as11 determined by the payor or employer in consultation with the injured employee and12 the terminated medical services provider, and consistent with good professional13 practice. Completion of treatment shall not exceed twelve months from the medical14 services provider contract termination date.15 (3) A terminal illness. A terminal illness is an incurable or irreversible16 condition as a result of a compensable injury or disease that has a high probability17 of causing death within one year or less. Completion of treatment shall be provided18 for the duration of a terminal illness.19 (4) Surgery. The performance of a surgery or other procedure that is20 authorized by the payor or employer and which is part of a documented course of21 treatment and which has been recommended and documented by the medical22 services provider to occur within one hundred-eighty days of the medical services23 provider contract's termination date.24 D. The payor or employer shall ensure that the requirements of this Section25 are met.26 E. The payor or employer is not required to provide for completion of27 treatment by a medical services provider whose medical services provider contract28 with the payor or employer has been terminated or not renewed for reasons related29 HLS 12RS-1068 ORIGINAL HB NO. 959 Page 23 of 28 CODING: Words in struck through type are deletions from existing law; words underscored are additions. to a medical disciplinary cause or reason, fraud, or any criminal activity.1 F. Nothing in this Section shall prohibit a payor or employer from providing2 continuity of care beyond the requirements of this Section.3 * * *4 §1221. Temporary total disability; permanent total disability; supplemental earnings5 benefits; permanent partial disability; schedule of payments6 Compensation shall be paid under this Chapter in accordance with the7 following schedule of payments:8 * * *9 (3) Supplemental earnings benefits.10 (a) (i)For injury resulting in the employee's inability to earn wages equal to11 ninety percent or more of wages at time of injury, supplemental earnings benefits,12 payable monthly, equal to sixty-six and two-thirds percent of the difference between13 the average monthly wages at time of injury and average monthly wages earned or14 average monthly wages the employee is able to earn in any month thereafter in any15 employment or self-employment, whether or not the same or a similar occupation as16 that in which the employee was customarily engaged when injured and whether or17 not an occupation for which the employee at the time of the injury was particularly18 fitted by reason of education, training, and experience, such comparison to be made19 on a monthly basis. Average monthly wages shall be computed by multiplying his20 "wages" by fifty-two and then dividing the quotient by twelve.21 (ii) When the employee is no longer temporarily and totally disabled, but is22 not earning any income and the employer has not established earning capacity23 pursuant to R.S. 23:1226, payments of benefits shall continue in accordance with24 R.S. 23:1201(A)(1).25 * * *26 (4) Permanent partial disability. In the following cases, compensation shall27 be solely for anatomical loss of use or amputation and shall be as follows:28 * * *29 HLS 12RS-1068 ORIGINAL HB NO. 959 Page 24 of 28 CODING: Words in struck through type are deletions from existing law; words underscored are additions. (s)(i) In addition to any other benefits to which an injured employee may be1 entitled under this Chapter, any employee suffering an injury as a result of an2 accident arising out of and in the course and scope of his employment shall be3 entitled to a sum of thirty fifty thousand dollars, payable within one year after the4 date of the injury. Interest on such payment shall not commence to accrue until after5 it becomes payable. Such payment shall not be subject to any offset for payment of6 any other benefit under this Chapter. Such payment shall not be subject to a claim7 for attorney fees; however, attorney fees may be awarded in a claim to collect such8 payment pursuant to R.S. 23:1201.2.9 * * *10 §1224. Payments not recoverable for first week; exceptions11 No compensation shall be paid for the first week after the injury is received;12 provided, that in cases where disability from injury continues for six two weeks or13 longer after date of the accident, compensation for the first week shall be paid after14 the first six two weeks have elapsed.15 * * *16 §1314. Necessary allegations; dismissal of premature petition17 * * *18 D. Notwithstanding any other provisions of this Section to the contrary, the19 employer shall be permitted to file a claim relative to any dispute arising under this20 Chapter or to controvert benefits.21 E. Disputes over whether medical treatment is due under the medical22 treatment schedule shall be premature unless a decision of the medical director has23 been obtained.24 HLS 12RS-1068 ORIGINAL HB NO. 959 Page 25 of 28 CODING: Words in struck through type are deletions from existing law; words underscored are additions. DIGEST The digest printed below was prepared by House Legislative Services. It constitutes no part of the legislative instrument. The keyword, one-liner, abstract, and digest do not constitute part of the law or proof or indicia of legislative intent. [R.S. 1:13(B) and 24:177(E)] Ligi HB No. 959 Abstract: Creates the Louisiana Workers' Compensation Law. Proposed law (R.S. 23:1020.1) provides that the purpose of workers' compensation is to timely pay disability benefits to injured workers so that the workers can reenter the workforce. Proposed law requires that workers' compensation statutes are not to be construed in favor of the employee or the employer and cases should be decided by a preponderance of the evidence. Present law (R.S. 23:1123) provides that if a dispute arises over the medical treatment of an employee, the director shall order an examination by a medical practitioner selected by the director, and that the medical practitioner shall report his conclusions to the director and to the parties. Proposed law changes present law to provide that if there is a dispute between physicians as to the condition of the employee, the medical director shall order an examination of the employee, upon application of any party or a workers' compensation judge, by a medical practitioner selected by the medical director from the approved workers' compensation medical network. Proposed law provides that the medical examiner shall report his conclusions to the medical director, who shall provide the report to the parties and the workers' compensation judge (if applicable). Present law (R.S. 23:1124.1) provides that neither the claimant or the respondent may introduce the testimony of more than 2 physicians at a hearing unless the hearing officer orders the claimant be examined by other physicians. Proposed law deletes the option for the hearing officer to make a motion to have the claimant examined by an additional physician. Present law (R.S. 23:1201(F)) provides that failure to provide payment or to consent to the employee's request to select a treating physician or change physicians shall result in a penalty. Present law provides that the penalty and attorney fees shall be assessed against the employer or the insurer, depending on fault, and that no policy shall require that the insurer pay the fines if the workers' compensation judge determines that the penalty and attorney fees are instead to be paid by the employer. Proposed law retains present law, but moves it to a different location within the same Section. Present law provides that when a health care provider prevails on a claim for payment of fees, that these fees and attorney fees shall be paid directly to the health care provider. Proposed law retains present law, but moves it to a different location within the same Section. HLS 12RS-1068 ORIGINAL HB NO. 959 Page 26 of 28 CODING: Words in struck through type are deletions from existing law; words underscored are additions. Present law provides that present law shall not apply if the nonpayment results from conditions over which the employer or insurer had no control. Proposed law deletes present law and provides that the provisions shall not apply unless the failure to make a payment is arbitrary and capricious. Proposed law provides that arbitrary and capricious shall mean conduct or behavior which is callous, willful, unreasoning and egregious, and without consideration and regard for facts and circumstances presented. Proposed law provides that any attorney fees awarded shall be reasonable and based on actual hours worked. Present law (R.S. 23:1210) provides that in cases of death, an employer shall pay burial costs up to $7,500. Proposed law changes the amount of burial costs an employer may pay from $7,500 to $8,500. Proposed law (R.S. 23:1213.1) provides that proposed law is to govern the creation, administration, evaluation, and enforcement of the delivery of medical services to injured employees by workers' compensation medical provider networks. Proposed law provides that it shall not be subject to provisions of the insurance code or the public health and safety code. Proposed law (R.S. 23:1213.2) provides for definitions of terms to be used in proposed law. Proposed law (R.S. 23:1213.3) provides that a payor may establish a network to provide medical services, contract with someone else to provide medical services, maintain an existing network, or choose not to participate in a network. Proposed law provides that an employer may only have one workers' compensation medical provider services network within each service area, but multiple specialty contracting entities. Proposed law provides that if a payor establishes a network, the injured employee shall obtain his medical services within the network. Proposed law provides that if the employee did not receive notice, or if the accident occurred before the network was certified, he shall be given notice by the payor. Proposed law provides that the employee will be notified of the network in writing, by the employer, and that this notification shall include contact information for the network, a list of treating physicians, an explanation of continuity of treatment, a list of specialties that the network has chosen, and other information about network providers. Proposed law (R.S. 23:1213.4) provides that an employee is liable for costs for out-of- network providers, except for emergency care, care that isn't provided by the network, an out-of-network referral by the treating physician. Proposed law (R.S. 23:1213.5) requires that an injured employee shall obtain medical services through a certified workers' compensation medical provider network. Proposed law (R.S. 23:1213.6, 1213.8, 1213.9) provides that a person must be certified to operate a network, and provides that the certification can be obtained by the office of workers' compensation administration, and outlines the procedure for doing so. HLS 12RS-1068 ORIGINAL HB NO. 959 Page 27 of 28 CODING: Words in struck through type are deletions from existing law; words underscored are additions. Proposed law (R.S. 23:1213.7) provides that special contracting entities are not eligible for certification, but can contract with medical service providers at a fixed contractual rate to provide medical services. Proposed law (R.S. 23:1213.10) provides for the approval or disapproval of an application for certification or a renewal. Proposed law (R.S. 23:1213.11) prohibits a network from being identified as the payor's network if the network is certified by an entity other than the payor. Proposed law (R.S. 23:1213.13 et seq.) provides that the network shall determine the specialty of physicians who may serve as treating physicians. Proposed law provides that an injured employee shall selected a treating physician from the list of treating physicians in the network, for each compensable injury and provides a list of physicians that do not qualify as treating physicians. Proposed law provides that the treating physician shall treat the injured employee, make referrals when necessary, and participate in the medical case management and utilization review programs as required by the network. Proposed law provides that if an employee is dissatisfied with his treating physician, he is entitled to an alternate physician from the network list, but if the employee is dissatisfied with the 2 nd treating physician, the network shall establish procedures in authorizing another selection. Proposed law (R.S. 23:1213.15) provides for the payment of a medical services provider by a payor. Proposed law (R.S. 23:1213.16) provides that a network shall enter into a contract with each medical services provider or special contracting entity that participates in the network, and outlines the clauses that shall be included in the contract. Proposed law (R.S. 23:1213.17) provides that the amount of payment to a medical service provider will included in the contract. Proposed law (R.S. 23:1213.18 and 1213.19) provides that except for emergencies and out- of-network referrals, a network may only make medical services available to employees pursuant to a written contract with the payor, and that the parties may not sell, lease, or otherwise transfer information regarding the terms of the contract.. Proposed law (R.S. 23:1213.20 and 1213.21) requires that the network establish services areas within the state that provide a broad range of accessible services, physicians, and hospitals, with hospital and emergency access 24 hours a day. Proposed law provides that the network's plan for accessible service must be submitted to the office at least 30 days before implementation. Proposed law (R.S. 23:1213.23) provides that in the event of a conflict between present law and proposed law, proposed law shall control. Proposed law (R.S. 23:1213.24) requires confidentiality, and requires that information obtained under the Workers' Compensation Law is not subject to subpoena, discovery, or other means of legal compulsion for release to any person. Proposed law (R.S. 23:1213.25) entitles the director to access to any documents from the network, payor, or other person whom the director believes is in violation of proposed law. HLS 12RS-1068 ORIGINAL HB NO. 959 Page 28 of 28 CODING: Words in struck through type are deletions from existing law; words underscored are additions. Proposed law provides that the director may initiate proceedings for violations and that any proceedings are subject to the APA. Proposed law provides that upon a finding of a violation, the office may suspend or revoke any certificate issued by the office, issue a cease and desist order, or both. Proposed law (R.S. 23:1213.26) provides that a payor who uses economic profiling shall maintain a description of any policies and procedures related to the economic profiling and provide a copy, upon request, to a physician, medical services provider, medical group, or individual practice association. Proposed law (R.S. 23:1213.27) provides that any payor or employer who arranges care through a network shall develop and maintain a written continuity of care policy and provide the policy to an employee upon request. Proposed law further provides that the payor shall provide a completion of treatment by a terminated medical services provider when requested to do so by the injured employee unless the medical services provider whose services were terminated were terminated or not renewed for reasons related to a medical disciplinary cause or for criminal activity. Proposed law requires that the complement of treatment be provided for acute conditions, serious chronic conditions, terminal illnesses, and surgeries. Present law (R.S. 23:1221) provides for compensation for disabled employees. Proposed law retains present law and further provides that when the employee is no longer disabled, but is not earning any income, or the employer has not established earning capacity, that benefit payments shall continue. Present law provides that in addition to any other benefits to which an injured employee with a permanent partial disability may be entitled, any employee suffering an injury as a result of an accident arising from his employment shall be entitled to a sum of $30,000 within one year of the date of the injury. Proposed law changes the amount of money owed from $30,000 to $50,000. Present law (R.S. 23:1224) provides that no compensation shall be paid the 1 st week of an injury, except in cases wherein the disability from the injury continues for 6 weeks or longer, the 1 st week compensation shall be paid after the 1 st 6 weeks have elapsed. Proposed law changes the time periods from 6 weeks, to 2 weeks. Present law (R.S. 23:1314) provides for the dismissal of a prematurely filed petition, and provides that a workers' compensation judge shall determine whether a petition is premature and must be dismissed. Proposed law provides that an employer shall be permitted to file a claim concerning disputes, and that disputes over whether medical treatment is due under the medical treatment schedule shall be premature unless a decision of the medical director has been obtained. (Amends R.S. 23:1123, 1124.1, 1201(F), 1210(A), 1221(3)(a) and (4)(s)(i), and 1224; Adds R.S. 23:1020.1, 1213.1-1213.28, and 1314(D) and (E))