2022 Regular Session ENROLLED SENATE BILL NO. 442 BY SENATORS WARD, ABRAHAM, CONNICK, HARRIS, HENRY AND MORRIS 1 AN ACT 2 To enact Chapter 62 of Title 51 of the Louisiana Revised Statutes of 1950, to be comprised 3 of R.S. 51:3221 through 3226, relative to an online marketplace; to provide for 4 identification of certain sellers on an online marketplace; to require disclosure of 5 certain information; to provide for certain consumer products offered for sale on an 6 online marketplace; to provide for unfair or deceptive trade practices and acts; to 7 provide for certain terms, requirements, conditions, and procedures; to provide for 8 an effective date; and to provide for related matters. 9 Be it enacted by the Legislature of Louisiana: 10 Section 1. Chapter 62 of Title 51 of the Louisiana Revised Statutes of 1950, 11 comprised of R.S. 51:3221 through 3226, is hereby enacted to read as follows: 12 CHAPTER 62. ONLINE MARKETPLACE AND THIRD-PARTY SELLERS 13 §3221. Definitions 14 As used in this Chapter, the following words and phrases shall have the 15 following meanings: 16 (1) "Consumer product" means any tangible personal property that is 17 distributed in commerce and used for personal, family, or household purposes, 18 including any property intended to be attached to or installed in any real 19 property without regard to whether it is attached or installed. 20 (2) "High-volume third-party seller" means a participant on an online 21 marketplace's platform who is a third-party seller and who has entered into two 22 hundred or more discrete sales or transactions of new or unused consumer 23 products in any twelve-month period during the previous twenty-four months, 24 which result in an aggregate total of five thousand dollars or more in total gross 25 revenue. For purposes of calculating the number of discrete sales or 26 transactions or the aggregate gross revenues, an online marketplace shall be 27 required only to count sales or transactions made through the online ACT No. 316 Page 1 of 7 Coding: Words which are struck through are deletions from existing law; words in boldface type and underscored are additions. SB NO. 442 ENROLLED 1 marketplace and for which payment was processed by the online marketplace, 2 either directly or through its payment processor. 3 (3) "Online marketplace" means any person or entity that operates a 4 consumer-directed electronically based or accessed platform that meets all of 5 the following criteria: 6 (a) Has features that allow for, facilitate, or enable third-party sellers to 7 engage in the sale, purchase, payment, storage, shipping, or delivery of a 8 consumer product in this state. 9 (b) Is used by one or more third-party sellers for such purposes. 10 (c) Has a contractual or similar relationship with consumers governing 11 their use of the platform to purchase consumer products. 12 (4) "Seller" means a person who sells, offers to sell, or contracts to sell 13 a consumer product through an online marketplace platform. 14 (5) "Third-party seller" means any seller, independent of an online 15 marketplace, who sells, offers to sell, or contracts to sell a consumer product in 16 this state through an online marketplace. Third-party seller shall not include 17 either of the following: 18 (a) A seller who operates the online marketplace's platform. 19 (b) A business entity that has made available to the general public the 20 entity's name, business address, and working contact information; an ongoing 21 contractual relationship with the online marketplace to provide the online 22 marketplace with the manufacture, distribution, wholesaling, or fulfillment of 23 shipments of consumer products; and provided to the online marketplace 24 identifying information which has been verified in accordance with this 25 Chapter. 26 (6) "Verify" means to confirm information provided to an online 27 marketplace pursuant to this Chapter, which may include the use of one or 28 more methods that enable the online marketplace to reliably determine that any 29 information and documents provided are valid, corresponding to the seller or 30 an individual acting on the seller's behalf, not misappropriated, and not Page 2 of 7 Coding: Words which are struck through are deletions from existing law; words in boldface type and underscored are additions. SB NO. 442 ENROLLED 1 falsified. 2 §3222. Collection and verification of information by online marketplace 3 A.(1) An online marketplace shall require that any high-volume 4 third-party seller on the online marketplace's platform provide the online 5 marketplace with all of the following information not later than ten days after 6 qualifying as a high-volume third-party seller on the platform: 7 (a) The bank account number of the high-volume third-party seller or, 8 if the high-volume third-party seller does not have a bank account, the name of 9 the payee for payments issued by the online marketplace to the high-volume 10 third-party seller. The high-volume third-party seller shall provide the bank 11 account or payee information directly to the online marketplace or to a 12 third-party contracted by the online marketplace to maintain such information, 13 provided that the online marketplace is able to obtain the information on 14 demand from the other third-party. 15 (b) The high-volume third-party seller's contact information, including 16 but not limited to the following information: 17 (i) If the high-volume third-party seller is an individual, the individual's 18 name. 19 (ii) If the high-volume third-party seller is not an individual, either a 20 copy of a valid government issued identification for an individual acting on 21 behalf of a high-volume third-party seller or a copy of a valid government 22 issued record or tax document that includes the business name and physical 23 address of the high-volume third-party seller. 24 (c) A business tax identification number of the high-volume third-party 25 seller or, if the high-volume third-party seller does not have a business tax 26 identification number, a taxpayer identification number. 27 (d) A current working phone number and electronic mail address for the 28 high-volume third-party seller. 29 (2)(a) Periodically, but not less than annually, an online marketplace 30 shall notify each high-volume third-party seller on the online marketplace's Page 3 of 7 Coding: Words which are struck through are deletions from existing law; words in boldface type and underscored are additions. SB NO. 442 ENROLLED 1 platform of the requirement to update information collected pursuant to this 2 Section. 3 (b) An online market place shall require any high-volume third-party 4 seller to electronically certify whether the high-volume third-party seller has 5 submitted updated information not later than ten days after receiving an annual 6 notice. 7 (c) If the high-volume third-party seller does not provide the 8 information or certification required by this Subsection, the online marketplace 9 shall, after providing the high-volume third-party seller with written or 10 electronic notice and an opportunity to provide the information or certification 11 within ten days after issuance of the notice, suspend the sales activity of the 12 high-volume third-party seller until the certification is completed by the 13 high-volume third-party seller. 14 B.(1) Except as provided in Paragraph (2) of this Subsection, an online 15 marketplace shall verify the information and any changes to the information 16 collected pursuant to this Section within ten days after collecting the data. 17 (2) If a high-volume third-party seller provides a copy of a valid 18 government issued tax document, any information contained in the document 19 shall be presumed to be verified as of the date of issuance of the document. 20 §3223. Data; limitation; security 21 A. Any data that is collected to comply with any requirement of this 22 Chapter may not be used for any other purpose except as required by law. 23 B. An online marketplace shall implement and maintain reasonable 24 security procedures and practices, including administrative, physical, and 25 technical safeguards, appropriate to the nature of the data and the purposes for 26 which the data will be used, to protect the data collected to comply with the 27 requirements of this Chapter from unauthorized use, disclosure, access, 28 destruction, or modification. 29 §3224. Online marketplace; disclosure requirements of sellers; exceptions 30 A. An online marketplace shall require any high-volume third-party Page 4 of 7 Coding: Words which are struck through are deletions from existing law; words in boldface type and underscored are additions. SB NO. 442 ENROLLED 1 seller that has an aggregate total of twenty thousand dollars or more in annual 2 gross revenues on the online marketplace to provide the contact information of 3 the high-volume third-party seller, including but not limited to the following 4 identifiable information: 5 (1) The full name of the high-volume third-party seller, which may 6 include the high-volume third-party seller's name or company name, or the 7 name by which the high-volume third-party seller or company operates on the 8 online marketplace. 9 (2) The physical address of the high-volume third-party seller. 10 (3) Contact information for the high-volume third-party seller to allow 11 for the direct, unhindered communication with the high-volume third-party 12 seller by users of the online marketplace, including but not limited to any of the 13 following: 14 (a) A current working phone number. 15 (b) A current working electronic mail address. 16 (c) Other means of direct electronic messaging, provided to the 17 high-volume third-party seller by the online marketplace, provided this 18 requirement shall not prevent an online marketplace from monitoring 19 communications between high-volume third-party sellers and users of the online 20 marketplace for fraud, abuse, or spam. 21 B. An online marketplace shall disclose the information required by 22 Subsection A of this Section to consumers in a conspicuous manner in an order 23 confirmation message or other document or communication made to the 24 consumer after a purchase is finalized and in the consumer's account 25 transaction history. 26 C. If the high-volume third-party seller uses a different seller to supply 27 the consumer product to the consumer, upon purchase and upon the request of 28 an authenticated purchaser, the seller who supplies the consumer product to the 29 purchaser shall disclose the information required by Subsection A of this 30 Section to the purchaser. Page 5 of 7 Coding: Words which are struck through are deletions from existing law; words in boldface type and underscored are additions. SB NO. 442 ENROLLED 1 D.(1) Upon the request of a high-volume third-party seller, an online 2 marketplace may provide a partial disclosure of the information required by 3 Subsection A of this Section as follows: 4 (a) If the high-volume third-party seller demonstrates to the online 5 marketplace that the seller does not have a business address and has only a 6 residential street address, or as a combined business and residential address, the 7 online marketplace may disclose only the country and, if applicable, the state 8 where the high-volume third-party seller resides. The online marketplace may 9 inform consumers that there is no business address available for the high- 10 volume third-party seller and that consumer inquiries may be submitted to the 11 high-volume third-party seller's phone, electronic mail address, or other 12 electronic messaging provided to the seller by the online marketplace. 13 (b) If a high-volume third-party seller certifies to the online marketplace 14 that the high-volume third-party seller is a business that has a physical address 15 for product returns, the online marketplace may disclose the high-volume 16 third-party seller's physical address for product returns. 17 (c) If a high-volume third-party seller certifies to the online marketplace 18 that the high-volume third-party seller does not have a phone number other 19 than a personal phone number, the online marketplace shall inform consumers 20 that there is no phone number available for the seller and that consumer 21 inquiries should be submitted to the seller's electronic mail address or other 22 means of electronic messaging provided to the seller by the online marketplace. 23 (2) If an online marketplace becomes aware that a high-volume 24 third-party seller has made a false representation to the online marketplace in 25 order to justify partial disclosure of information required pursuant to this 26 Section or that a high-volume third-party seller who has requested and has 27 received a provision for a partial disclosure has not provided responsive 28 answers within a reasonable time to consumer inquiries submitted to the high- 29 volume third-party seller's contact information, the online marketplace shall, 30 after providing the seller with written or electronic notice and an opportunity Page 6 of 7 Coding: Words which are struck through are deletions from existing law; words in boldface type and underscored are additions. SB NO. 442 ENROLLED 1 to respond not later than ten days after the issuance of such notice, suspend any 2 future sales of the seller unless the seller consents to the disclosure of the 3 identity information required pursuant to this Chapter. 4 E. An online marketplace shall disclose to consumers in a clear and 5 conspicuous manner on the product listing of any high-volume third-party seller 6 a reporting mechanism that allows for electronic and telephonic reporting of 7 suspicious marketplace activity to the online marketplace. 8 §3225. Unfair or deceptive trade practice or act; online marketplace sellers; 9 identification; violations 10 Any violation of this Chapter shall be a deceptive and unfair trade 11 practice and shall subject the online marketplace to any and all actions and 12 penalties provided for in the Unfair Trade Practices and Consumer Protection 13 Law, R.S. 51:1401 et seq., excluding private rights of action as provided in R.S. 14 51:1409 and 1409.1. 15 §3226. Preemption 16 No political subdivision may establish, mandate, or otherwise require an 17 online marketplace to collect or verify information from a high-volume 18 third-party seller or disclose information to a consumer on a one-time or 19 ongoing basis. 20 Section 2. This Act shall become effective on January 1, 2023; if vetoed by the 21 governor and subsequently approved by the legislature, this Act shall become effective on 22 the day following such approval by the legislature or January 1, 2023, whichever is later. PRESIDENT OF THE SENATE SPEAKER OF THE HOUSE OF REPRESENTATIVES GOVERNOR OF THE STATE OF LOUISIANA APPROVED: Page 7 of 7 Coding: Words which are struck through are deletions from existing law; words in boldface type and underscored are additions.