Relates to responsibility for cable bills after a disconnection or downgrade in service; provides that customers requesting a disconnection or downgrade in service shall only be liable for services incurred up to the date the disconnection or downgrade is effective.
Relates to responsibility for cable bills after a disconnection or downgrade in service; provides that customers requesting a disconnection or downgrade in service shall only be liable for services incurred up to the date the disconnection or downgrade is effective.
Relates to responsibility for cable bills after a disconnection or downgrade in service; provides that customers requesting a disconnection or downgrade in service shall only be liable for services incurred up to the date the disconnection or downgrade is effective.
Provides for a priority call system for use in connection with emergency disconnections of utilities, service coverage and oversight of response time in connection with the emergency disconnection of utilities.
Provides for a priority call system for use in connection with emergency disconnections of utilities, service coverage and oversight of response time in connection with the emergency disconnection of utilities.
Directs the public service commission to undertake a study of consumer protections adopted by electric corporations and utilities; includes reporting on the adequacy of the public service commission's assistance to customers facing disconnection of utility service.
Directs the public service commission to undertake a study of consumer protections adopted by electric corporations and utilities; includes reporting on the adequacy of the public service commission's assistance to customers facing disconnection of utility service.
Relates to requiring telephone corporations, cable television companies, and internet service providers to automatically refund its customers when their service is not working; provides such credit shall be given even when the service is not working for less than a twenty-four hour period.
Updates certain requirements regarding billing for electric services, such as when corporations shall use an approved demand measuring device, mandating that classifications of service, the account and/or meter number, and the quantity billed be indicated on customers' bills.