Relating to an evaluation by the housing and health services coordination council of the 2-1-1 services provided by the Texas Information and Referral Network.
Impact
The proposed legislation is expected to bolster the state's ability to deliver adequate housing and health services by ensuring that 2-1-1 services accurately reflect community needs and demographics. By assessing user experiences and outcomes, the bill facilitates better resource allocation and service design, which could significantly enhance the response to community needs in housing and health. Additionally, the biennial evaluations would create a mechanism for monitoring and improving service delivery, leading to more informed policy decisions that impact local communities.
Summary
House Bill 2685 mandates an evaluation of the 2-1-1 services provided by the Texas Information and Referral Network. This bill aims to enhance service-enriched housing in Texas by requiring the housing and health services coordination council to assess how 2-1-1 services are utilized. The evaluation will involve collecting data from user interactions, demographic insights, and identifying existing needs among 2-1-1 users. This evaluation must be completed biennially by August 1 of each even-numbered year, thereby promoting continuous improvement in service provision.
Contention
Some concerns may arise regarding the implementation of this bill. Critics might argue that an evaluation process could lead to delays in service improvements or that the focus on data collection might divert attention from immediate community needs. Additionally, the reliance on technology and proper integration of data resources is crucial for the success of the bill. If the council and the Texas Information and Referral Network struggle with these aspects, it may hinder the intended benefits of the legislation, affecting service efficacy and user satisfaction.
Texas Constitutional Statutes Affected
Government Code
Chapter 2306. Texas Department Of Housing And Community Affairs
Relating to an evaluation by the housing and health services coordination council of the 2-1-1 services provided by the Texas Information and Referral Network.
Relating to the nonsubstantive revision of the health and human services laws governing the Health and Human Services Commission, Medicaid, and other social services.
Relating to the powers and duties of the Health and Human Services Commission and the transfer to the commission of certain powers and duties from the Department of Family and Protective Services.