1 of 1 HOUSE DOCKET, NO. 2541 FILED ON: 1/19/2023 HOUSE . . . . . . . . . . . . . . . No. 1105 The Commonwealth of Massachusetts _________________ PRESENTED BY: James M. Murphy _________________ To the Honorable Senate and House of Representatives of the Commonwealth of Massachusetts in General Court assembled: The undersigned legislators and/or citizens respectfully petition for the adoption of the accompanying bill: An Act establishing uniform enforcement and confidentiality provisions relative to certain licensees under the jurisdiction of the Division of Banks. _______________ PETITION OF: NAME:DISTRICT/ADDRESS :DATE ADDED:James M. Murphy4th Norfolk1/19/2023 1 of 51 HOUSE DOCKET, NO. 2541 FILED ON: 1/19/2023 HOUSE . . . . . . . . . . . . . . . No. 1105 By Representative Murphy of Weymouth, a petition (accompanied by bill, House, No. 1105) of James M. Murphy for legislation to establish uniform enforcement and confidentiality provisions relative to certain licensees under the jurisdiction of the Division of Banks. Financial Services. The Commonwealth of Massachusetts _______________ In the One Hundred and Ninety-Third General Court (2023-2024) _______________ An Act establishing uniform enforcement and confidentiality provisions relative to certain licensees under the jurisdiction of the Division of Banks. Be it enacted by the Senate and House of Representatives in General Court assembled, and by the authority of the same, as follows: 1 SECTION 1. Section 24D of chapter 93 of the General Laws, as appearing in the 2018 2Official Edition, is hereby amended by inserting after the word "licensee” in lines 13, 17 and 31, 3the following words:— or registrant. 4 SECTION 2. Section 24D of chapter 93 of the General Laws, as so appearing, is hereby 5further amended by inserting after the word "licensees” in line 36, the following words:— or 6registrants. 7 SECTION 3. Chapter 93 of the General Laws, as so appearing, is hereby amended by 8striking out section 24F and inserting in place thereof the following section:— 9 Section 24F. The commissioner, or the commissioner’s examiners or other assistants as 10the commissioner may designate, may summon a licensee or registrant, or any of its agents or 11employees, and other witnesses as necessary, and examine them relative to their transactions, 2 of 51 12may require the production of books and papers and, for those purposes may administer oaths. 13Whoever, without justifiable cause, fails or refuses to appear and testify or to produce books and 14papers when so required, or obstructs the commissioner or the commissioner’s representatives 15making the examination in the performance of their duties, shall be punished by a fine of not 16more than $1,000 or by imprisonment for not more than 6 months, or both. Each day a violation 17occurs or continues shall be considered a separate offense. The penalty provision of this section 18shall be in addition to, and not in lieu of, any other provision of law applicable to a licensee or 19other person for violating section 24A or any rule or regulation made thereunder. 20 SECTION 4. Chapter 93 of the General Laws, as so appearing, is hereby amended by 21adding after section 24K the following two sections:— 22 Section 24L. (a) Whenever the commissioner finds that any licensee or exempt person 23under section 24A of this chapter has violated any provision of this chapter or any rule or 24regulation adopted thereunder, or any other law of the Commonwealth applicable to the conduct 25of the business of a debt collector or a third party loan servicer, the commissioner may, by order, 26in addition to any other action authorized under this chapter or any rule or regulation made 27thereunder, impose a penalty upon the person which shall not exceed $5,000 for each violation, 28up to a maximum of $100,000 for the violation plus the costs of investigation. The commissioner 29may impose a penalty which shall not exceed $5,000 for each violation of this chapter, or any 30rule or regulation adopted thereunder, by a person other than a licensee or exempt person under 31section 24A of this chapter, plus the costs of investigation. 32 (b) Nothing in this section shall limit the right of any individual or entity who has been 33injured as a result of any violation of this chapter by a licensee, or any person other than a 3 of 51 34licensee or exempt person under section 24A of this chapter, to bring an action to recover 35damages or restitution in a court of competent jurisdiction. 36 (c) Any findings or order issued by the commissioner pursuant to this section shall be 37subject to review as provided in chapter thirty A. 38 Section 24M. (a) Whenever the commissioner determines that any person has, directly or 39indirectly, violated any section of this chapter or any rule or regulation adopted thereunder, 40applicable to the conduct of the business of a debt collector or a third party loan servicer; or any 41order issued by the commissioner under this chapter or any written agreement entered between 42the licensee and the commissioner; the commissioner may serve upon the person a written notice 43of intention: 44 (1) to prohibit the person from performing in the capacity of a principal employee on 45behalf of any licensee for a period of time that the commissioner deems necessary; 46 (2) to prohibit the person from applying for or obtaining a license from the commissioner 47for a period up to 36 months following the effective date of an order issued under subsection (b) 48or (c); or 49 (3) to prohibit the person from any further participation, in any manner, in the conduct of 50the affairs of a debt collector or a third party loan servicer in Massachusetts or to prohibit the 51person from being employed by, an agent of, or operating on behalf of a licensee under this 52chapter or any other business which requires a license from the commissioner. 53 (b) A written notice issued under subsection (a) shall contain a written statement of the 54facts that support the prohibition and shall give notice of an opportunity for a hearing to be held 4 of 51 55thereon. The hearing shall be fixed for a date not more than 30 days after the date of service upon 56the commissioner of the request for a hearing. If the person fails to submit a request for a hearing 57within 20 days of service of notice under subsection (a), or otherwise fails to appear in person or 58by a duly authorized representative, the party shall be deemed to have consented to the issuance 59of an order of prohibition in accordance with the notice. 60 (c) In the event of a consent under subsection (b), or if after a hearing the commissioner 61finds that any of the grounds specified in the notice have been established, the commissioner 62may issue an order of prohibition in accordance with subsection (a) as the commissioner finds 63appropriate. 64 (d) An order issued under subsection (b) or (c) shall be effective upon service upon the 65person. The commissioner shall also serve a copy of the order upon the licensee of which the 66person is an employee or on whose behalf the person is performing. The order shall remain in 67effect and enforceable until it is modified, terminated, suspended, or set aside by the 68commissioner or a court of competent jurisdiction. 69 (e) Except as consented to in writing by the commissioner, any person who, pursuant to 70an order issued under subsection (b) or (c), has been prohibited from participating in whole or in 71part in the conduct of the affairs of a debt collector or a third party loan servicer in Massachusetts 72may not, while the order is in effect, continue or commence to perform in the capacity of a 73principal employee, or otherwise participate in any manner, if so prohibited by order of the 74commissioner, in the conduct of the affairs of: 75 (1) any licensee or registrant under this chapter; 76 (2) any other business which requires a license from the commissioner; and 5 of 51 77 (3) any bank, as defined under section one of chapter one hundred sixty-seven, or any 78subsidiary thereof. 79 SECTION 5. Section 99 of chapter 140 of the General Laws, as so appearing, is hereby 80amended by striking out section 99 and inserting in place thereof the following section:— 81 Section 99. A licensee shall, when directed by the commissioner, permit the 82commissioner or the commissioner’s duly authorized representative to inspect its records and 83evidence of compliance with this chapter or any rule and regulation issued thereunder and with 84any other law, rule and regulation applicable to the conduct of its business. The commissioner 85shall preserve a full record of each examination of a licensee including a statement of its 86condition. All records of investigations and reports of examinations by the commissioner, 87including workpapers, information derived from the reports or responses to the reports, and any 88copies thereof in the possession of any licensee under the supervision of the commissioner, shall 89be confidential and privileged communications, shall not be subject to subpoena and shall not be 90a public record under clause twenty-sixth of section 7 of chapter 4. For the purpose of this 91paragraph, records of investigation and reports of examinations shall include records of 92investigation and reports of examinations conducted by a financial regulatory agency of the 93federal government and any other state, and of any foreign government which are considered 94confidential by the agency or foreign government and which are in possession of the 95commissioner. In any proceeding before a court, the court may issue a protective order to seal the 96record protecting the confidentiality of any such record, and other than any such record on file 97with the court or filed in connection with the court proceeding, and the court may exclude the 98public from any portion of a proceeding at which any such record may be disclosed. Copies of 99reports of examination shall be furnished to a licensee for its use only and shall not be exhibited 6 of 51 100to any other person, organization or agency without prior written approval by the commissioner. 101The commissioner may, in his or her discretion, furnish to regulatory agencies of the federal 102government, of other states, or of foreign countries, and any law enforcement agency, the 103information, reports, inspections and statements relating to the licensees under the 104commissioner’s supervision. 105 The commissioner may summon licensees, companies or associations, or any of their 106agents or employees, and other witnesses as necessary, and examine them relative to their 107transactions and to the condition of their business, and for that purpose may administer oaths. 108Whoever without justifiable cause refuses to appear and testify when so required, or obstructs the 109commissioner or the commissioner’s representatives in the performance of their duties, shall be 110punished by a fine of not more than $1,000 or by imprisonment for not more than 6 months, or 111both. The penalty provision of this section shall be in addition to, and not in lieu of, any other 112provision of law applicable to a licensee or other person for violating section 96 or any rule or 113regulation made thereunder. 114 SECTION 6. Section 103 Chapter 140 of the General Laws, as so appearing, is hereby 115amended by striking out section 103, and inserting in place thereof the following three 116sections:— 117 Section 103. The commissioner may suspend or revoke any license issued pursuant to 118section ninety-six if the commissioner finds that: 119 (i) the licensee has violated any provision of sections ninety-six to one hundred and 120fourteen, inclusive, or any rule or regulation made by the commissioner under any provision of 7 of 51 121sections ninety-six to one hundred and fourteen, inclusive, or any other law applicable to the 122conduct of the business; or 123 (ii) any fact or condition exists which, if it had existed at the time of the original 124application for the license, would have warranted the commissioner in refusing to issue the 125license. 126 Except as provided in section one hundred and three A, no license shall be revoked or 127suspended except after notice and a hearing thereon pursuant to chapter thirty A. 128 A licensee may surrender a license by delivering to the commissioner written notice that 129it thereby surrenders the license, but the surrender shall not affect the civil or criminal liability of 130the licensee for acts committed before the surrender. 131 No revocation, suspension or surrender of any license shall impair or affect the obligation 132of any pre-existing lawful contract between the licensee and any person. 133 The penalty provision of this section shall be in addition to, and not in lieu of, any other 134provision of law applicable to a licensee or other person for violating section ninety-six, ninety- 135seven, ninety-eight, one hundred, one hundred and one, one hundred and two, one hundred and 136four, one hundred and six, and one hundred and nine or any rule or regulation made thereunder. 137 Section 103A. (a) If the commissioner determines, after giving notice of an opportunity 138for a hearing, that a licensee has engaged or is about to engage in an act or practice constituting a 139violation of a provision of sections ninety-seven, ninety-eight, one hundred, one hundred and 140one, one hundred and two, one hundred and four or one hundred and nine, or any rule or 141regulation made by the commissioner under section ninety-seven or one hundred and six, or any 8 of 51 142other law applicable to the conduct of the business, the commissioner may order the licensee to 143cease and desist from the unlawful act or practice and take affirmative action as in his or her 144judgment will effect the purpose of sections ninety-seven, ninety-eight, one hundred, one 145hundred and one, one hundred and two, one hundred and four or one hundred and nine, or any 146rule or regulation made by the commissioner under section ninety-seven or one hundred and six, 147or any other law applicable to the conduct of the business. 148 (b) If the commissioner makes written findings of fact that the public interest will be 149irreparably harmed by delay in issuing an order under section (a) the commissioner may issue a 150temporary cease and desist order. Upon the entry of a temporary cease and desist order, the 151commissioner shall promptly notify, in writing, the licensee affected thereby that the order has 152been so entered, the reasons therefor, and that within 20 days after receipt of a written request 153from the licensee, the matter will be scheduled for a hearing to determine whether or not the 154temporary order shall become permanent and final. If no hearing is requested and none is 155ordered by the commissioner, the order shall remain in effect until it is modified or vacated by 156the commissioner. If a hearing is requested or ordered, the commissioner, after giving notice of 157and opportunity for a hearing to the licensee subject to the order, shall, by written finding of facts 158and conclusions of law, vacate, modify or make permanent the order. 159 (c) No order under this section, except an order issued pursuant to subsection (b), may be 160entered without prior notice of and opportunity for a hearing. The commissioner may vacate or 161modify an order under this section upon finding that the conditions which required the order 162have changed and that it is in the public interest to so vacate or modify. 9 of 51 163 Any order issued pursuant to this section shall be subject to review as provided in chapter 164thirty A. 165 Section 103B. The commissioner may enforce the provisions of section ninety-six 166through one hundred and fourteen A, or restrain any violations thereof, by filing a civil action in 167any court of competent jurisdiction. 168 SECTION 7. Chapter 140 of the General Laws, as so appearing, is hereby amended by 169adding after section 113 the following two sections:— 170 Section 113A. (a) Whenever the commissioner finds that any licensee or exempt person 171under section ninety-six of this chapter has violated any provision of this chapter or any rule or 172regulation adopted thereunder, or any other law of the Commonwealth applicable to the conduct 173of the business of making small loans, the commissioner may, by order, in addition to any other 174action authorized under this chapter or any rule or regulation made thereunder, impose a penalty 175upon the person which shall not exceed $5,000 for each violation, up to a maximum of $100,000 176for the violation plus the costs of investigation. The commissioner may impose a penalty which 177shall not exceed $5,000 for each violation of this chapter, or any rule or regulation adopted 178thereunder, by a person other than a licensee or exempt person under section ninety-six of this 179chapter, plus the costs of investigation. 180 (b)In addition to any other action authorized under this chapter or any rule of regulation 181made thereunder, a licensee who violates the provisions of section one hundred may also be 182punished by imprisonment for not more than one year. Each day the violation occurs or 183continues shall be deemed a separate offense. Any loan made by any person so licensed in 10 of 51 184violation of section one hundred may be declared void by the supreme judicial or superior court 185in equity upon petition by the person to whom the loan was made. 186 (c) Nothing in this section shall limit the right of any individual or entity who has been 187injured as a result of any violation of this chapter by a licensee, or any person other than a 188licensee or exempt person under section ninety-six of this chapter, to bring an action to recover 189damages or restitution in a court of competent jurisdiction. 190 (d) Any findings or order issued by the commissioner pursuant to this section shall be 191subject to review as provided in chapter thirty A. 192 Section 113B. (a) Whenever the commissioner determines that any person has, directly or 193indirectly, violated any section of this chapter or any rule or regulation adopted thereunder, 194applicable to the conduct of the business of making small loans; or any order issued by the 195commissioner under this chapter or any written agreement entered between the licensee and the 196commissioner; the commissioner may serve upon the person a written notice of intention: 197 (1) to prohibit the person from performing in the capacity of a principal employee on 198behalf of any licensee for a period of time that the commissioner deems necessary; 199 (2) to prohibit the person from applying for or obtaining a license from the commissioner 200for a period up to 36 months following the effective date of an order issued under subsection (b) 201or (c); or 202 (3) to prohibit the person from any further participation, in any manner, in the conduct of 203the affairs of a business making small loans in Massachusetts or to prohibit the person from 11 of 51 204being employed by, an agent of, or operating on behalf of a licensee under this chapter or any 205other business which requires a license from the commissioner. 206 (b) A written notice issued under subsection (a) shall contain a written statement of the 207facts that support the prohibition and shall give notice of an opportunity for a hearing to be held 208thereon. The hearing shall be fixed for a date not more than 30 days after the date of service upon 209the commissioner of the request for a hearing. If the person fails to submit a request for a hearing 210within 20 days of service of notice under subsection (a), or otherwise fails to appear in person or 211by a duly authorized representative, the party shall be deemed to have consented to the issuance 212of an order of prohibition in accordance with the notice. 213 (c) In the event of a consent under subsection (b), or if after a hearing the commissioner 214finds that any of the grounds specified in the notice have been established, the commissioner 215may issue an order of prohibition in accordance with subsection (a) as the commissioner finds 216appropriate. 217 (d) An order issued under subsection (b) or (c) shall be effective upon service upon the 218person. The commissioner shall also serve a copy of the order upon the licensee of which the 219person is an employee or on whose behalf the person is performing. The order shall remain in 220effect and enforceable until it is modified, terminated, suspended, or set aside by the 221commissioner or a court of competent jurisdiction. 222 (e) Except as consented to in writing by the commissioner, any person who, pursuant to 223an order issued under subsection (b) or (c), has been prohibited from participating in whole or in 224part in the conduct of the affairs of a business making small loans in Massachusetts may not, 225while the order is in effect, continue or commence to perform in the capacity of a principal 12 of 51 226employee, or otherwise participate in any manner, if so prohibited by order of the commissioner, 227in the conduct of the affairs of: 228 (1) any licensee under this chapter; 229 (2) any other business which requires a license from the commissioner; and 230 (3) any bank, as defined under section one of chapter one hundred sixty-seven, or any 231subsidiary thereof. 232 SECTION 8. Chapter 140 of the General Laws, as so appearing, is hereby amended by 233striking section 114A and inserting in place thereof the following section:— 234 Section 114A. A bank as defined in section one of chapter one hundred sixty-seven, a 235national banking association, a federally chartered credit union, a federal savings and loan 236association, a federal savings bank, or any subsidiary of the above, or any bank, trust company, 237savings bank, savings and loan association, or credit union organized under the laws of any other 238state, or any subsidiary of the above, shall not be subject to the provisions of sections ninety-six 239to one hundred fourteen, inclusive; provided, that the institutions may not take, receive, reserve 240or charge interest, expenses and other considerations for making or securing any loan subject to 241the provisions of section ninety-six in excess of those permitted by section one hundred. Any 242loan subject to the provisions of section ninety-six made by any bank as defined in section one of 243chapter one hundred sixty-seven, a national banking association, a federally-chartered credit 244union, a federal savings and loan association, a federal savings bank, or any subsidiary of the 245above, or any bank, trust company, savings bank, savings and loan association, or credit union 246organized under the laws of any other state on which charges for interest, expenses and other 247considerations exceed those permitted by section one hundred may be declared void by the 13 of 51 248supreme judicial court or superior court in equity upon petition by the person to whom the loans 249were made, and any bank as defined section one of chapter one hundred sixty-seven, a national 250banking association, a federally chartered credit union, a federal savings and loan association, a 251federal savings bank, or any subsidiary of the above, or any bank, trust company, savings bank, 252savings and loan association, or credit union organized under the laws of any other state making 253such a loan shall be subject to a fine of not more than $1,000. 254 This section shall not be construed as preventing a rate of charge for interest, expenses 255and other consideration on one or more portions of a loan in excess of the permitted maximum 256rate of charge applicable to the portion or portions, provided, that the composite rate of charge on 257the whole loan produces an amount equal to or less than that which would be produced were the 258maximum rate of charge applied to the loan. Extension, default or deferment charges shall not be 259deemed to be interest, expenses and other considerations in determining the maximum rate of 260charge that may be taken, received, reserved or charged for the loan. 261 SECTION 9. Section 4 of chapter 167F of the General Laws, as amended by section 5 of 262chapter 144 of the acts of 2012, is hereby amended by striking out the first paragraph and 263inserting in place thereof the following paragraph:— 264 Any bank as defined in section one of chapter one hundred sixty-seven, a national 265banking association, a federally-chartered credit union, a federal savings and loan association, a 266federal savings bank, or any subsidiary of the above, any bank, trust company, savings bank, 267savings and loan association, or credit union organized under the laws of any other state or any 268subsidiary of the above, may engage directly in the business of selling, issuing or registering 269checks or money orders for use primarily for personal, family, or household purposes, except all 14 of 51 270of the institutions described above may engage in the business through agents who shall not be 271deemed to be branches of the institutions. No person, other than the foregoing, shall engage in 272such business directly or indirectly unless a sworn statement setting forth the person’s name and 273address, the names and business addresses of the person’s agents, other than the financial 274institutions described above, authorized to receive money and transact such business on the 275person’s behalf is filed annually, as of a date determined by the commissioner. 276 SECTION 10. Section 4 of Chapter 167F, as so appearing, is hereby further amended by 277inserting after the fourth paragraph the following two paragraphs:— 278 The commissioner shall examine any person, to whom a certificate to engage in the 279business of selling, issuing or registering checks or money orders has been issued, as the 280commissioner deems necessary and in a manner the commissioner deems appropriate. The 281commissioner shall preserve a full record of each examination of a check seller including a 282statement of its condition. All records of investigations and reports of examinations by the 283commissioner, including workpapers, information derived from the reports or responses to the 284reports, and any copies thereof in the possession of any licensee under the supervision of the 285commissioner, shall be confidential and privileged communications, shall not be subject to 286subpoena and shall not be a public record under clause twenty-sixth of section 7 of chapter 4. For 287the purpose of this paragraph, records of investigation and reports of examinations shall include 288records of investigation and reports of examinations conducted by a financial regulatory agency 289of the federal government and any other state, and of any foreign government which are 290considered confidential by the agency or foreign government and which are in possession of the 291commissioner. In any proceeding before a court, the court may issue a protective order to seal the 292record protecting the confidentiality of any such record, other than any such record on file with 15 of 51 293the court or filed in connection with the court proceeding, and the court may exclude the public 294from any portion of the proceeding at which any such record may be disclosed. Copies of the 295reports of examination shall be furnished to a licensee for its use only and shall not be exhibited 296to any other person, organization or agency without prior written approval by the commissioner. 297The commissioner may, in his or her discretion, furnish to regulatory agencies of the federal 298government, of other states, or of foreign countries, and any law enforcement agency, the 299information, reports, inspections and statements relating to the licensees under the 300commissioner’s supervision. 301 The commissioner, or the commissioner’s examiners or other assistants as the 302commissioner may designate, may summon the directors, officers or agents of a licensee, or any 303other witnesses, and examine them relative to the affairs, transactions and condition of the 304licensee, and, for that purpose, may administer oaths. Whoever, without justifiable cause, refuses 305to appear and testify when so required or obstructs the person making the examination in the 306performance of their duty, shall be punished by a fine of not more than $1,000 or by 307imprisonment for not more than one year. 308 SECTION 11. Said section 4 of chapter 167F of the General Laws, as so appearing, is 309hereby further amended by striking out the fifth paragraph. 310 SECTION 12. Chapter 167F of the General Laws, as so appearing, is hereby amended by 311adding after section 4 the following two sections:— 312 Section 4A. (a) Whenever the commissioner finds that any licensee or exempt person 313under section 4 of this chapter has violated any provision of this chapter or any rule or regulation 314adopted thereunder, or any other law of the Commonwealth applicable to the conduct of the 16 of 51 315business of selling, issuing or registering checks or money orders, the commissioner may, by 316order, in addition to any other action authorized under this chapter or any rule or regulation made 317thereunder, impose a penalty upon the person which shall not exceed $5,000 for each violation, 318up to a maximum of $100,000 for the violation plus the costs of investigation. The commissioner 319may impose a penalty which shall not exceed $5,000 for each violation of this chapter, or any 320rule or regulation adopted thereunder, by a person other than a licensee or exempt person under 321section 4 of this chapter, plus the costs of investigation. 322 (b) Nothing in this section shall limit the right of any individual or entity who has been 323injured as a result of any violation of this chapter by a licensee, or any person other than a 324licensee or exempt person under section 4 of this chapter, to bring an action to recover damages 325or restitution in a court of competent jurisdiction. 326 (c) Any findings or order issued by the commissioner pursuant to this section shall be 327subject to review as provided in chapter thirty A. 328 Section 4B. (a) Whenever the commissioner determines that any person has, directly or 329indirectly, violated any section of this chapter or any rule or regulation adopted thereunder, 330applicable to the conduct of the business of selling, issuing or registering checks or money 331orders; or any order issued by the commissioner under this chapter or any written agreement 332entered between the licensee and the commissioner; the commissioner may serve upon the 333person a written notice of intention: 334 (1) to prohibit the person from performing in the capacity of a principal employee on 335behalf of any licensee for a period of time that the commissioner deems necessary; 17 of 51 336 (2) to prohibit the person from applying for or obtaining a license from the commissioner 337for a period up to 36 months following the effective date of an order issued under subsection (b) 338or (c); or 339 (3) to prohibit the person from any further participation, in any manner, in the conduct of 340the affairs of selling, issuing or registering checks or money orders in Massachusetts or to 341prohibit the person from being employed by, an agent of, or operating on behalf of a licensee 342under this chapter or any other business which requires a license from the commissioner. 343 (b) A written notice issued under subsection (a) shall contain a written statement of the 344facts that support the prohibition and shall give notice of an opportunity for a hearing to be held 345thereon. Such hearing shall be fixed for a date not more than 30 days after the date of service 346upon the commissioner of the request for a hearing. If the person fails to submit a request for a 347hearing within 20 days of service of notice under subsection (a), or otherwise fails to appear in 348person or by a duly authorized representative, the party shall be deemed to have consented to the 349issuance of an order of prohibition in accordance with the notice. 350 (c) In the event of a consent under subsection (b), or if after a hearing the commissioner 351finds that any of the grounds specified in the notice have been established, the commissioner 352may issue an order of prohibition in accordance with subsection (a) as the commissioner finds 353appropriate. 354 (d) An order issued under subsection (b) or (c) shall be effective upon service upon the 355person. The commissioner shall also serve a copy of the order upon the licensee of which the 356person is an employee or on whose behalf the person is performing. The order shall remain in 18 of 51 357effect and enforceable until it is modified, terminated, suspended, or set aside by the 358commissioner or a court of competent jurisdiction. 359 (e) Except as consented to in writing by the commissioner, any person who, pursuant to 360an order issued under subsection (b) or (c), has been prohibited from participating in whole or in 361part in the conduct of the affairs of business of selling, issuing or registering checks or money 362orders in Massachusetts may not, while the order is in effect, continue or commence to perform 363in the capacity of a principal employee, or otherwise participate in any manner, if so prohibited 364by order of the commissioner, in the conduct of the affairs of: 365 (1) any licensee under this chapter; 366 (2) any other business which requires a license from the commissioner; and 367 (3) any bank, as defined under section one of chapter one hundred sixty-seven, or any 368subsidiary thereof. 369 SECTION 13. Chapter 169 of the General Laws, as so appearing, is hereby amended by 370striking out Section 1 and inserting in place thereof the following section: — 371 Section 1. This chapter shall apply to all persons who engage or are financially interested 372in the business of receiving deposits of money for the purpose of transmitting the same or 373equivalents thereof to foreign countries primarily for personal, family, or household purposes, 374except banks as defined in section one of chapter one hundred sixty-seven, a national banking 375association, a federally-chartered credit union, a federal savings and loan association, a federal 376savings bank, or any bank, trust company, savings bank, savings and loan association, or credit 377union organized under the law of any other state, or any subsidiary of the above, persons doing 19 of 51 378business under section 17 of chapter 167C, express companies having contracts with 379transportation companies for the operation of an express service upon the lines of such 380companies or express companies doing an international express business or global transportation 381companies or telegraph companies. 382 SECTION 14. Section 3 of chapter 169 of the General Laws, as amended by section 8 of 383chapter 144 of the acts of 2012, is hereby amended by striking out the eighth, thirteenth and 384fourteenth sentence. 385 SECTION 15. Section 10 of chapter 169, as so appearing, is hereby amended by inserting 386after the second paragraph the following two paragraphs:— 387 The commissioner shall preserve a full record of each examination of a licensee including 388a statement of its condition. All records of investigations and reports of examinations by the 389commissioner, including workpapers, information derived from the reports or responses to the 390reports, and any copies thereof in the possession of any licensee under the supervision of the 391commissioner, shall be confidential and privileged communications, shall not be subject to 392subpoena and shall not be a public record under clause twenty-sixth of section 7 of chapter 4. For 393the purpose of this paragraph, records of investigation and reports of examinations shall include 394records of investigation and reports of examinations conducted by a financial regulatory agency 395of the federal government and any other state, and of any foreign government which are 396considered confidential by the agency or foreign government and which are in possession of the 397commissioner. In any proceeding before a court, the court may issue a protective order to seal the 398record protecting the confidentiality in appropriate circumstances to protect the confidentiality of 399any such record, other than any such record on file with the court or filed in connection with the 20 of 51 400court proceeding, and the court may exclude the public from any portion of the proceeding at 401which any such record may be disclosed. Copies of the reports of examination shall be furnished 402to a licensee for its use only and shall not be exhibited to any other person, organization or 403agency without prior written approval by the commissioner. The commissioner may, in his or her 404discretion, furnish to regulatory agencies of the federal government, of other states, or of foreign 405countries, and any law enforcement agency, the information, reports, inspections and statements 406relating to the licensees under the commissioner’s supervision. 407 The commissioner, or the commissioner’s examiners, or other assistants as the 408commissioner may designate, may summon the directors, officers or agents of a licensee, or any 409other witnesses, and examine them relative to the affairs, transactions and condition of the 410licensee, and, for that purpose, may administer oaths. Whoever, without justifiable cause, refuses 411to appear and testify when so required or obstructs the person making the examination in the 412performance of their duty, shall be punished by a fine of not more than $1,000 or by 413imprisonment for not more than one year. 414 SECTION 16. Chapter 169 of the General Laws is hereby amended by striking out 415section 16, as so appearing, and inserting in place thereof, the following two sections:— 416 Section 16. (a) Whenever the commissioner finds that any licensee or exempt person 417under any provision of this chapter has violated any provision of this chapter or any rule or 418regulation adopted thereunder, or any other law of the Commonwealth applicable to the conduct 419of the business of receiving deposits of money for the purpose of transmitting the same or 420equivalents thereof to foreign countries, the commissioner may, by order, in addition to any other 421action authorized under this chapter or any rule or regulation made thereunder, impose a penalty 21 of 51 422upon the person which shall not exceed $5,000 for each violation, up to a maximum of $100,000 423for the violation plus the costs of investigation. The commissioner may impose a penalty which 424shall not exceed $5,000 for each violation of this chapter, or any rule or regulation adopted 425thereunder, by a person other than a licensee or exempt person under any provision of this 426chapter, plus the costs of investigation. 427 (b)In addition to any other action authorized under this chapter or any rule of regulation 428made thereunder, whoever violates any provision of this chapter or any rule or regulation made 429hereunder by the commissioner may be punished by imprisonment for not more than one year. 430 431 (c) Nothing in this section shall limit the right of any individual or entity who has been 432injured as a result of any violation of this chapter by a licensee, or any person other than a 433licensee or exempt person under any provision of this chapter, to bring an action to recover 434damages or restitution in a court of competent jurisdiction. 435 (d) Any findings or order issued by the commissioner pursuant to this section shall be 436subject to review as provided in chapter thirty A. 437 Section 16. (a) Whenever the commissioner determines that any person has, directly or 438indirectly, violated any section of this chapter or any rule or regulation adopted thereunder, 439applicable to the conduct of the business of receiving deposits of money for the purpose of 440transmitting the same or equivalents thereof to foreign countries; or any order issued by the 441commissioner under this chapter or any written agreement entered between the licensee and the 442commissioner; the commissioner may serve upon the person a written notice of intention: 22 of 51 443 (1) to prohibit the person from performing in the capacity of a principal employee on 444behalf of any licensee for a period of time that the commissioner deems necessary; 445 (2) to prohibit the person from applying for or obtaining a license from the commissioner 446for a period up to 36 months following the effective date of an order issued under subsection (b) 447or (c); or 448 (3) to prohibit such person from any further participation, in any manner, in the conduct 449of the affairs of a business of receiving deposits of money for the purpose of transmitting the 450same or equivalents thereof to foreign countries in Massachusetts or to prohibit such person from 451being employed by, an agent of, or operating on behalf of a licensee under this chapter or any 452other business which requires a license from the commissioner. 453 (b) A written notice issued under subsection (a) shall contain a written statement of the 454facts that support the prohibition and shall give notice of an opportunity for a hearing to be held 455thereon. The hearing shall be fixed for a date not more than 30 days after the date of service upon 456the commissioner of such request for a hearing. If such person fails to submit a request for a 457hearing within 20 days of service of notice under subsection (a), or otherwise fails to appear in 458person or by a duly authorized representative, such party shall be deemed to have consented to 459the issuance of an order of such prohibition in accordance with the notice. 460 (c) In the event of such consent under subsection (b), or if after a hearing the 461commissioner finds that any of the grounds specified in such notice have been established, the 462commissioner may issue an order of prohibition in accordance with subsection (a) as the 463commissioner finds appropriate. 23 of 51 464 (d) An order issued under subsection (b) or (c) shall be effective upon service upon the 465person. The commissioner shall also serve a copy of the order upon the licensee of which the 466person is an employee or on whose behalf the person is performing. The order shall remain in 467effect and enforceable until it is modified, terminated, suspended, or set aside by the 468commissioner or a court of competent jurisdiction. 469 (e) Except as consented to in writing by the commissioner, any person who, pursuant to 470an order issued under subsection (b) or (c), has been prohibited from participating in whole or in 471part in the conduct of the affairs of a business of receiving deposits of money for the purpose of 472transmitting the same or equivalents thereof to foreign countries in Massachusetts may not, while 473such order is in effect, continue or commence to perform in the capacity of a principal employee, 474or otherwise participate in any manner, if so prohibited by order of the commissioner, in the 475conduct of the affairs of: 476 (1) any licensee under this chapter; 477 (2) any other business which requires a license from the commissioner; and 478 (3) any bank, as defined under section one of chapter one hundred sixty-seven, or any 479subsidiary thereof. 480 SECTION 17. Section 2 of chapter 169A of the General Laws, as so appearing, is hereby 481amended, in line 7, by striking out the word “bank.” and inserting in place thereof the words:— 482bank or any bank, trust company, savings bank, savings and loan association, or credit union 483organized under the laws of any other state, or any subsidiary of the above,. 24 of 51 484 SECTION 18. Section 5 of chapter 169A, as so appearing, is hereby amended by striking 485out the third and fourth sentences. 486 SECTION 19. Section 10 of chapter 169A, as so appearing, is hereby amended by adding 487the following two paragraphs:— 488 The commissioner shall preserve a full record of each such examination of a licensee 489including a statement of its condition. All records of investigations and reports of examinations 490by the commissioner, including workpapers, information derived from such reports or responses 491to such reports, and any copies thereof in the possession of any licensee under the supervision of 492the commissioner, shall be confidential and privileged communications, shall not be subject to 493subpoena and shall not be a public record under clause twenty-sixth of section 7 of chapter 4. For 494the purpose of this paragraph, records of investigation and reports of examinations shall include 495records of investigation and reports of examinations conducted by a financial regulatory agency 496of the federal government and any other state, and of any foreign government which are 497considered confidential by such agency or foreign government and which are in possession of the 498commissioner. In any proceeding before a court, the court may issue a protective order to seal the 499record protecting the confidentiality of any such record, other than any such record on file with 500the court or filed in connection with the court proceeding, and the court may exclude the public 501from any portion of the proceeding at which any such record may be disclosed. Copies of such 502reports of examination shall be furnished to a licensee for its use only and shall not be exhibited 503to any other person, organization or agency without prior written approval by the commissioner. 504The commissioner may, in his or her discretion, furnish to regulatory agencies of the federal 505government, of other states, or of foreign countries, and any law enforcement agency, such 25 of 51 506information, reports, inspections and statements relating to the licensees under the 507commissioner’s supervision. 508 The commissioner, or the commissioner’s examiners or such other assistants as the 509commissioner may designate, may summon the directors, officers or agents of a licensee, or any 510other witnesses, and examine them relative to the affairs, transactions and condition of the 511licensee, and, for that purpose, may administer oaths. Whoever, without justifiable cause, refuses 512to appear and testify when so required or obstructs the person making such examination in the 513performance of their duty, shall be punished by a fine of not more than $1,000 or by 514imprisonment for not more than one year. 515 SECTION 20. Chapter 169A of the General Laws, as so appearing, is hereby amended by 516striking out section 13 and inserting in place thereof the following two sections: — 517 Section 13. (a) Whenever the commissioner finds that any licensee or exempt person 518under section two of this chapter has violated any provision of this chapter or any rule or 519regulation adopted thereunder, or any other law of the Commonwealth applicable to the conduct 520of the business of cashing checks, drafts or money orders, the commissioner may, by order, in 521addition to any other action authorized under this chapter or any rule or regulation made 522thereunder, impose a penalty upon such person which shall not exceed $5,000 for each violation, 523up to a maximum of $100,000 for such violation plus the costs of investigation. The 524commissioner may impose a penalty which shall not exceed $5,000 for each violation of this 525chapter, or any rule or regulation adopted thereunder, by a person other than a licensee or exempt 526person under section two of this chapter, plus the costs of investigation. 26 of 51 527 (b) In addition to any other action authorized under this chapter or any rule of regulation 528made thereunder, whoever violates any provision of section two or any rule or regulation made 529thereunder by the commissioner may be punished by imprisonment for not more than 6 months. 530Each day a violation continues shall be deemed a separate offense. The penalty provision of this 531section shall be in addition to, and not in lieu of, any other provision of law applicable to a 532licensee or other person for violating section two or any rule or regulation made thereunder. 533 (c) Nothing in this section shall limit the right of any individual or entity who has been 534injured as a result of any violation of this chapter by a licensee, or any person other than a 535licensee or exempt person under section two of this chapter, to bring an action to recover 536damages or restitution in a court of competent jurisdiction. 537 (d) Any findings or order issued by the commissioner pursuant to this section shall be 538subject to review as provided in chapter thirty A. 539 Section 14. (a) Whenever the commissioner determines that any person has, directly or 540indirectly, violated any section of this chapter or any rule or regulation adopted thereunder, 541applicable to the conduct of the business of cashing checks, drafts or money orders; or any order 542issued by the commissioner under this chapter or any written agreement entered between such 543licensee and the commissioner; the commissioner may serve upon such person a written notice of 544intention: 545 (1) to prohibit such person from performing in the capacity of a principal employee on 546behalf of any licensee for a period of time that the commissioner deems necessary; 27 of 51 547 (2) to prohibit the person from applying for or obtaining a license from the commissioner 548for a period up to 36 months following the effective date of an order issued under subsection (b) 549or (c); or 550 (3) to prohibit such person from any further participation, in any manner, in the conduct 551of the affairs of person or entity engaged in the cashing of checks, drafts or money orders in 552Massachusetts or to prohibit such person from being employed by, an agent of, or operating on 553behalf of a licensee under this chapter or any other business which requires a license from the 554commissioner. 555 (b) A written notice issued under subsection (a) shall contain a written statement of the 556facts that support the prohibition and shall give notice of an opportunity for a hearing to be held 557thereon. The hearing shall be fixed for a date not more than 30 days after the date of service upon 558the commissioner of such request for a hearing. If such person fails to submit a request for a 559hearing within 20 days of service of notice under subsection (a), or otherwise fails to appear in 560person or by a duly authorized representative, such party shall be deemed to have consented to 561the issuance of an order of such prohibition in accordance with the notice. 562 (c) In the event of such consent under subsection (b), or if after a hearing the 563commissioner finds that any of the grounds specified in such notice have been established, the 564commissioner may issue an order of prohibition in accordance with subsection (a) as the 565commissioner finds appropriate. 566 (d) An order issued under subsection (b) or (c) shall be effective upon service upon the 567person. The commissioner shall also serve a copy of the order upon the licensee of which the 568person is an employee or on whose behalf the person is performing. The order shall remain in 28 of 51 569effect and enforceable until it is modified, terminated, suspended, or set aside by the 570commissioner or a court of competent jurisdiction. 571 (e) Except as consented to in writing by the commissioner, any person who, pursuant to 572an order issued under subsection (b) or (c), has been prohibited from participating in whole or in 573part in the conduct of the affairs of a person or entity engaged in the cashing of checks, drafts or 574money orders in Massachusetts may not, while such order is in effect, continue or commence to 575perform in the capacity of a principal employee, or otherwise participate in any manner, if so 576prohibited by order of the commissioner, in the conduct of the affairs of: 577 (1) any licensee under this chapter; 578 (2) any other business which requires a license from the commissioner; and 579 (3) any bank, as defined under section one of chapter one hundred sixty-seven, or any 580subsidiary thereof. 581 SECTION 21. Section 1 of chapter 255B of the General Laws, as so appearing, is hereby 582amended by striking out the definition of “Sales finance company” and inserting in place thereof 583the following definition:— "Sales finance company",. (1) a bank as defined in section one of 584chapter one hundred and sixty-seven, a national banking association, federal savings bank, 585federal savings and loan association, federal credit union, or any bank, trust company, savings 586bank, savings and loan association or credit union organized under the laws of any other state of 587the United States, or any subsidiary of the above; 588 (2) any person engaged, in whole or in part, in the business of purchasing retail 589installment contracts from one or more retail sellers; and 29 of 51 590 (3) a retail seller engaged, in whole or in part, in the business of holding retail installment 591contracts acquired from retail buyers. The term "sales finance company" does not include the 592pledgee of an aggregate number of such contracts to secure a bona fide loan thereon. 593 SECTION 22. Section 2 of chapter 255B, as amended by section 9 of chapter 144 of the 594acts of 2012, is hereby amended by striking out the fourth and fifth sentences. 595 SECTION 23. Section 3 of Chapter 255B, as so appearing, is hereby amended by 596inserting after the first paragraph the following two paragraphs:— 597 The commissioner shall preserve a full record of each such examination of a licensee 598including a statement of its condition. All records of investigations and reports of examinations 599by the commissioner, including workpapers, information derived from such reports or responses 600to such reports, and any copies thereof in the possession of any licensee under the supervision of 601the commissioner, shall be confidential and privileged communications, shall not be subject to 602subpoena and shall not be a public record under clause twenty-sixth of section 7 of chapter 4. For 603the purpose of this paragraph, records of investigation and reports of examinations shall include 604records of investigation and reports of examinations conducted by a financial regulatory agency 605of the federal government and any other state, and of any foreign government which are 606considered confidential by such agency or foreign government and which are in possession of the 607commissioner. In any proceeding before a court, the court may issue a protective order to seal the 608record protecting the confidentiality of any such record, other than any such record on file with 609the court or filed in connection with the court proceeding, and the court may exclude the public 610from any portion of the proceeding at which any such record may be disclosed. Copies of such 611reports of examination shall be furnished to a licensee for its use only and shall not be exhibited 30 of 51 612to any other person, organization or agency without prior written approval by the commissioner. 613The commissioner may, in his or her discretion, furnish to regulatory agencies of the federal 614government, of other states, or of foreign countries, and any law enforcement agency, such 615information, reports, inspections and statements relating to the licensees under the 616commissioner’s supervision. 617 The commissioner, or the commissioner’s examiners, or such other assistants as the 618commissioner may designate, may summon the directors, officers or agents of a licensee, or any 619other witnesses, and examine them relative to the affairs, transactions and condition of the 620licensee, and, for that purpose, may administer oaths. Whoever, without justifiable cause, refuses 621to appear and testify when so required or obstructs the person making such examination in the 622performance of their duty, shall be punished by a fine of not more than $1000 or by 623imprisonment for not more than one year. 624 SECTION 24. Section 4 of said chapter 255B of the General Laws, as so appearing, is 625hereby amended by adding the following sentence:— Each day such violation occurs or 626continues shall be deemed a separate offense. 627 SECTION 25. Chapter 255B of the General Laws, as so appearing, is hereby amended by 628striking out section 7, and inserting in place thereof the following section:— 629 Section 7. The commissioner may suspend or revoke any license issued pursuant to this 630chapter if the commissioner finds that: 631 (i) the licensee has violated any provision of this chapter or any rule or regulation 632adopted hereunder, or any other law applicable to the conduct of its business; or 31 of 51 633 (ii) any fact or condition exists which, if it had existed at the time of the original 634application for such license, would have warranted the commissioner in refusing to issue such 635license. 636 Except as provided in section eight, no license shall be revoked or suspended except after 637notice and a hearing thereon pursuant to chapter thirty A. 638 A licensee may surrender a license by delivering to the commissioner written notice that 639it thereby surrenders such license, but such surrender shall not affect the civil or criminal liability 640of the licensee for acts committed before such surrender. 641 No revocation, suspension or surrender of any license shall impair or affect the obligation 642of any pre-existing lawful contract between the licensee and any person. 643 SECTION 26. Chapter 255B of the General Laws, as so appearing, is hereby amended by 644striking out section 8 and inserting in place thereof the following two sections: — 645 Section 8. (a) If the commissioner determines, after giving notice of and opportunity for a 646hearing, that a licensee has engaged in or is about to engage in an act or practice constituting a 647violation of a provision of this chapter or a rule, regulation or order hereunder, the commissioner 648may order such licensee to cease and desist from such unlawful act or practice and take such 649affirmative action as in his or her judgment will effect the purposes of this chapter. 650 (b) If the commissioner makes written findings of fact that the public interest will be 651irreparably harmed by delay in issuing an order under subsection (a) the commissioner may issue 652a temporary cease and desist order. Upon the entry of a temporary cease and desist order, the 653commissioner shall promptly notify, in writing, the licensee affected thereby that such order has 32 of 51 654been so entered, the reasons therefor, and that within 20 days after the receipt of a written request 655from such licensee, the matter will be scheduled for a hearing to determine whether or not such 656temporary order shall become permanent and final. If no such hearing is requested and none is 657ordered by the commissioner, the order shall remain in effect until it is modified or vacated by 658the commissioner. If a hearing is requested or ordered, the commissioner, after giving notice of 659and opportunity for a hearing to the licensee subject to the order, shall, by written finding of facts 660and conclusions of law, vacate, modify or make permanent the order. 661 (c) No order under this section, except an order issued pursuant to subsection (b), may be 662entered without prior notice of and opportunity for a hearing. The commissioner may vacate or 663modify an order under this section upon finding that the conditions which required such an order 664have changed and that it is in the public interest to so vacate or modify. 665 Any order issued pursuant to this section shall be subject to review as provided in chapter 666thirty A. 667 Section 8A. The commissioner may enforce the provisions of this chapter, or restrain any 668violations thereof, by filing a civil action in any court of competent jurisdiction. 669 SECTION 27. Chapter 255B of the General Laws, as so appearing, is hereby amended by 670adding after section 25 the following two sections:— 671 Section 26. (a) Whenever the commissioner finds that any licensee or exempt person 672under section two of this chapter has violated any provision of this chapter or any rule or 673regulation adopted thereunder, or any other law of the Commonwealth applicable to the conduct 674of the business of a sales finance company, the commissioner may, by order, in addition to any 675other action authorized under this chapter or any rule or regulation made thereunder, impose a 33 of 51 676penalty upon such person which shall not exceed $5,000 for each violation, up to a maximum of 677$100,000 for such violation plus the costs of investigation. The commissioner may impose a 678penalty which shall not exceed $5,000 for each violation of this chapter, or any rule or regulation 679adopted thereunder, by a person other than a licensee or exempt person under section two of this 680chapter, plus the costs of investigation. 681 (b) In addition to any other action authorized under this chapter or any rule of regulation 682made thereunder, whoever violates any provision of this chapter or any rule or regulation made 683thereunder by the commissioner may also be punished by imprisonment for not more than 6 684months. The penalty provision of this section shall be in addition to, and not in lieu of, any other 685provision of law applicable to a licensee or other person for violating provision of this chapter or 686any rule or regulation made thereunder. 687 (c) Nothing in this section shall limit the right of any individual or entity who has been 688injured as a result of any violation of this chapter by a licensee, or any person other than a 689licensee or exempt person under section two of this chapter, to bring an action to recover 690damages or restitution in a court of competent jurisdiction. 691 (d) Any findings or order issued by the commissioner pursuant to this section shall be 692subject to review as provided in chapter thirty A. 693 Section 27. (a) Whenever the commissioner determines that any person has, directly or 694indirectly, violated any section of this chapter or any rule or regulation adopted thereunder, 695applicable to the conduct of the business of a sales finance company; or any order issued by the 696commissioner under this chapter or any written agreement entered between such licensee and the 697commissioner; the commissioner may serve upon such person a written notice of intention: 34 of 51 698 (1) to prohibit such person from performing in the capacity of a principal employee on 699behalf of any licensee for a period of time that the commissioner deems necessary; 700 (2) to prohibit the person from applying for or obtaining a license from the commissioner 701for a period up to 36 months following the effective date of an order issued under subsection (b) 702or (c); or 703 (3) to prohibit the person from any further participation, in any manner, in the conduct of 704the affairs of a sales finance company in Massachusetts or to prohibit the person from being 705employed by, an agent of, or operating on behalf of a licensee under this chapter or any other 706business which requires a license from the commissioner. 707 (b) A written notice issued under subsection (a) shall contain a written statement of the 708facts that support the prohibition and shall give notice of an opportunity for a hearing to be held 709thereon. The hearing shall be fixed for a date not more than 30 days after the date of service upon 710the commissioner of the request for a hearing. If the person fails to submit a request for a hearing 711within 20 days of service of notice under subsection (a), or otherwise fails to appear in person or 712by a duly authorized representative, the party shall be deemed to have consented to the issuance 713of an order of prohibition in accordance with the notice. 714 (c) In the event of a consent under subsection (b), or if after a hearing the commissioner 715finds that any of the grounds specified in such notice have been established, the commissioner 716may issue an order of prohibition in accordance with subsection (a) as the commissioner finds 717appropriate. 718 (d) An order issued under subsection (b) or (c) shall be effective upon service upon the 719person. The commissioner shall also serve a copy of the order upon the licensee of which the 35 of 51 720person is an employee or on whose behalf the person is performing. The order shall remain in 721effect and enforceable until it is modified, terminated, suspended, or set aside by the 722commissioner or a court of competent jurisdiction. 723 (e) Except as consented to in writing by the commissioner, any person who, pursuant to 724an order issued under subsection (b) or (c), has been prohibited from participating in whole or in 725part in the conduct of the affairs of a sales finance company in Massachusetts may not, while the 726order is in effect, continue or commence to perform in the capacity of a principal employee, or 727otherwise participate in any manner, if so prohibited by order of the commissioner, in the 728conduct of the affairs of: 729 (1) any licensee under this chapter; 730 (2) any other business which requires a license from the commissioner; and 731 (3) any bank, as defined under section one of chapter one hundred sixty-seven, or any 732subsidiary thereof. 733 SECTION 28. Chapter 255C of the General Laws, as amended by section 11 of chapter 734144 of the acts of 2012, is hereby amended by striking out section 2 and inserting in place 735thereof the following section:— 736 Section 2. No person, other than a bank as defined in section one of chapter one hundred 737sixty-seven, a national banking association, a federally-chartered credit union, a federal savings 738and loan association, a federal savings bank, or any subsidiary of the above, or a bank, a trust 739company, savings bank, savings and loan association or credit union organized under the laws of 740any other state, or any subsidiary of the above, a sales finance company, as defined in section 36 of 51 741one of chapter two hundred fifty-five B, and a company licensed to carry on the business of 742making small loans, shall engage in the business of premium finance agency unless licensed by 743the commissioner, as provided in section three; provided, however, that no property and casualty 744insurance agent or broker, including an insurance agent or insurance broker conducting an 745insurance premium financing agency business under a subsidiary or different company name, 746who provides premium financing only to their own customers for purposes of financing payment 747of premiums on contracts of insurance, which contracts of insurance are exclusively limited to 748commercial insurance policies, shall be required to be licensed pursuant to this section or any 749other section of this chapter. The commissioner may adopt, amend or repeal rules and 750regulations, which may include an adequate capitalization requirement for sales finance 751companies, to aid in the administration and enforcement of this chapter. 752 The license shall allow the holder to maintain only one office from which the business 753may be conducted, but more than one license may be issued to any person. Any change of 754location of an office of a licensee shall require the prior approval of the commissioner. The 755request for relocation shall be in writing setting forth the reason or reasons for the request, and 756shall be accompanied by a relocation investigation fee to be determined annually by the secretary 757of administration and finance under section 3B of chapter 7. If an applicant has more than one 758office, the applicant may obtain a license for each office from which the applicant intends to 759conduct the business. 760 SECTION 29. Section 4 of chapter 255C, as so appearing, is hereby amended by striking 761out the second sentence. 37 of 51 762 SECTION 30. Section 4 of chapter 255C is hereby further amended by adding the 763following paragraph: — 764 If a licensee intends to carry on the business at any place in addition to the address on the 765license, the licensee shall so notify the commissioner, in writing, at least 30 days prior thereto, 766and the licensee shall pay a fee for the additional location in an amount to be determined 767annually by the commissioner of administration under the provision of section three B of chapter 768seven. The license shall not be transferable or assignable and shall expire annually on a date 769determined by the commissioner. 770 SECTION 31. Chapter 255C of the General Laws, as so appearing, is hereby amended by 771striking out section 5, and inserting in place thereof the following three sections:— 772 Section 5. The commissioner may suspend or revoke any license issued pursuant to this 773chapter if the commissioner finds that: 774 (i) the licensee has violated any provision of this chapter or any rule or regulation 775adopted hereunder, or any other law applicable to the conduct of its business; or 776 (ii) any fact or condition exists which, if it had existed at the time of the original 777application for the license, would have warranted the commissioner in refusing to issue the 778license. 779 The commissioner shall have sufficient cause to suspend or revoke a license whenever 780the commissioner learns from the commissioner of insurance or from any other source that the 781licensee has failed to return the full amount of a return premium to the person whose insurance 38 of 51 782policy has been cancelled or to the person’s assignee, as required by section one hundred and 783seventy-six A of chapter one hundred and seventy-five. 784 A licensee may surrender a license by delivering to the commissioner written notice that 785it thereby surrenders the license, but the surrender shall not affect the civil or criminal liability of 786the licensee for acts committed before the surrender. A revocation or suspension or surrender of 787any license shall not impair or affect the obligation of an insured under any lawful premium 788finance agreement previously acquired or held by the licensee. 789 No revocation, suspension or surrender of any license shall impair or affect the obligation 790of any pre-existing lawful contract between the licensee and any person. 791 Whenever the commissioner revokes or suspends a license, the commissioner shall 792forthwith execute in duplicate a written order to that effect, and shall file one copy of the order in 793the office of the secretary of state and mail one copy to the licensee. A suspension or revocation 794of a license shall not be subject to the provisions of chapter thirty A. 795 Section 5A. (a) If the commissioner determines, after giving notice of and opportunity for 796a hearing, that a licensee has engaged in or is about to engage in an act or practice constituting a 797violation of a provision of this chapter or a rule, regulation or order hereunder, the commissioner 798may order the licensee to cease and desist from the unlawful act or practice and take affirmative 799action as in his or her judgment will effect the purposes of this chapter. 800 (b) If the commissioner makes written findings of fact that the public interest will be 801irreparably harmed by delay in issuing an order under subsection (a) the commissioner may issue 802a temporary cease and desist order. Upon the entry of a temporary cease and desist order, the 803commissioner shall promptly notify, in writing, the licensee affected thereby that the order has 39 of 51 804been so entered, the reasons therefor, and that within 2 days after the receipt of a written request 805from the licensee, the matter will be scheduled for hearing to determine whether or not the 806temporary order shall become permanent and final. If no hearing is requested and none is ordered 807by the commissioner, the order shall remain in effect until it is modified or vacated by the 808commissioner. If a hearing is requested or ordered, the commissioner, after giving notice of and 809opportunity for a hearing to the licensee subject to the order, shall, by written finding of facts and 810conclusions of law, vacate, modify or make permanent the order. 811 (c) No order under this section, except an order issued pursuant to subsection (b), may be 812entered without prior notice of and opportunity for a hearing. The commissioner may vacate or 813modify an order under this section upon finding that the conditions which required the order 814have changed and that it is in the public interest to so vacate or modify. 815 Any order issued pursuant to this section shall be subject to review as provided in chapter 816thirty A. 817 Section 5B. The commissioner may enforce the provisions of this chapter, or restrain any 818violations thereof, by filing a civil action in any court of competent jurisdiction. 819 SECTION 32. Section 6 of chapter 255C, as amended by section 14 of chapter 44 of the 820acts of 2012, is hereby amended by striking out the second paragraph and inserting in place 821thereof the following two paragraphs:— 822 The commissioner shall preserve a full record of each examination of a licensee including 823a statement of its condition. All records of investigations and reports of examinations by the 824commissioner, including workpapers, information derived from the reports or responses to the 825reports, and any copies thereof in the possession of any licensee under the supervision of the 40 of 51 826commissioner, shall be confidential and privileged communications, shall not be subject to 827subpoena and shall not be a public record under clause twenty-sixth of section 7 of chapter 4. For 828the purpose of this paragraph, records of investigation and reports of examinations shall include 829records of investigation and reports of examinations conducted by a financial regulatory agency 830of the federal government and any other state, and of any foreign government which are 831considered confidential by the agency or foreign government and which are in possession of the 832commissioner. In any proceeding before a court, the court may issue a protective order to seal the 833record protecting the confidentiality of any such record, other than any such record on file with 834the court or filed in connection with the court proceeding, and the court may exclude the public 835from any portion of the proceeding at which any such record may be disclosed. Copies of such 836reports of examination shall be furnished to a licensee for its use only and shall not be exhibited 837to any other person, organization or agency without prior written approval by the commissioner. 838The commissioner may, in his or her discretion, furnish to regulatory agencies of the federal 839government, of other states, or of foreign countries, and any law enforcement agency, the 840information, reports, inspections and statements relating to the licensees under the 841commissioner’s supervision. 842 The commissioner, or the commissioner’s examiners or other assistants as the 843commissioner may designate, may summon the directors, officers or agents of a licensee, or any 844other witnesses, and examine them relative to the affairs, transactions and condition of the 845licensee, and, for that purpose, may administer oaths. Whoever, without justifiable cause, refuses 846to appear and testify when so required or obstructs the person making the examination in the 847performance of their duty, shall be punished by a fine of not more than $1,000 or by 848imprisonment for not more than one year. 41 of 51 849 SECTION 33. Section 9 of chapter 255C of the General Laws, as so appearing, is hereby 850amended by striking out the first paragraph: — 851 SECTION 34. Chapter 255C of the General Laws, as so appearing, is hereby amended by 852adding after section 23 the following two sections:— 853 Section 24. (a) Whenever the commissioner finds that any licensee or exempt person 854under section two of this chapter has violated any provision of this chapter or any rule or 855regulation adopted thereunder, or any other law of the Commonwealth applicable to the conduct 856of the business of a premium finance agency, the commissioner may, by order, in addition to any 857other action authorized under this chapter or any rule or regulation made thereunder, impose a 858penalty upon the person which shall not exceed $5,000 for each violation, up to a maximum of 859$100,000 for the violation plus the costs of investigation. The commissioner may impose a 860penalty which shall not exceed $5,000 for each violation of this chapter, or any rule or regulation 861adopted thereunder, by a person other than a licensee or exempt person under section two of this 862chapter, plus the costs of investigation. 863 (b)In addition to any other action authorized under this chapter or any rule of regulation 864made thereunder, whoever violates any provision of this chapter, or knowingly makes any 865incorrect statement of a material fact in any application, report or statement filed pursuant to this 866chapter, or knowingly omits to state any material fact necessary to give the commissioner any 867information lawfully required, may be punished by imprisonment for not more than 6 months. 868The penalty provision of this section shall be in addition to, and not in lieu of, any other 869provision of law applicable to a licensee or other person for violating any provision of this 870chapter or any rule or regulation made thereunder. 42 of 51 871 (c) Nothing in this section shall limit the right of any individual or entity who has been 872injured as a result of any violation of this chapter by a licensee, or any person other than a 873licensee or exempt person under section two of this chapter, to bring an action to recover 874damages or restitution in a court of competent jurisdiction. 875 (d) Any findings or order issued by the commissioner pursuant to this section shall be 876subject to review as provided in chapter thirty A. 877 Section 25. (a) Whenever the commissioner determines that any person has, directly or 878indirectly, violated any section of this chapter or any rule or regulation adopted thereunder, 879applicable to the conduct of the business of a premium finance agency; or any order issued by 880the commissioner under this chapter or any written agreement entered between the licensee and 881the commissioner; the commissioner may serve upon the person a written notice of intention: 882 (1) to prohibit the person from performing in the capacity of a principal employee on 883behalf of any licensee for a period of time that the commissioner deems necessary; 884 (2) to prohibit the person from applying for or obtaining a license from the commissioner 885for a period up to 36 months following the effective date of an order issued under subsection (b) 886or (c); or 887 (3) to prohibit the person from any further participation, in any manner, in the conduct of 888the affairs of a premium finance agency in Massachusetts or to prohibit the person from being 889employed by, an agent of, or operating on behalf of a licensee under this chapter or any other 890business which requires a license from the commissioner. 43 of 51 891 (b) A written notice issued under subsection (a) shall contain a written statement of the 892facts that support the prohibition and shall give notice of an opportunity for a hearing to be held 893thereon. The hearing shall be fixed for a date not more than 30 days after the date of service upon 894the commissioner of the request for a hearing. If the person fails to submit a request for a hearing 895within 20 days of service of notice under subsection (a), or otherwise fails to appear in person or 896by a duly authorized representative, the party shall be deemed to have consented to the issuance 897of an order of prohibition in accordance with the notice. 898 (c) In the event of a consent under subsection (b), or if after a hearing the commissioner 899finds that any of the grounds specified in the notice have been established, the commissioner 900may issue an order of prohibition in accordance with subsection (a) as the commissioner finds 901appropriate. 902 (d) An order issued under subsection (b) or (c) shall be effective upon service upon the 903person. The commissioner shall also serve a copy of the order upon the licensee of which the 904person is an employee or on whose behalf the person is performing. The order shall remain in 905effect and enforceable until it is modified, terminated, suspended, or set aside by the 906commissioner or a court of competent jurisdiction. 907 (e) Except as consented to in writing by the commissioner, any person who, pursuant to 908an order issued under subsection (b) or (c), has been prohibited from participating in whole or in 909part in the conduct of the affairs of a premium finance agency in Massachusetts may not, while 910the order is in effect, continue or commence to perform in the capacity of a principal employee, 911or otherwise participate in any manner, if so prohibited by order of the commissioner, in the 912conduct of the affairs of: 44 of 51 913 (1) any licensee under this chapter; 914 (2) any other business which requires a license from the commissioner; and 915 (3) any bank, as defined under section one of chapter one hundred sixty-seven, or any 916subsidiary thereof. 917 SECTION 35. Section 1 of chapter 255D of the General Laws, as so appearing, is hereby 918amended by striking out the definition of “Sales finance company” in lines 98 through 105, 919inclusive, and inserting in place thereof the following definition:— 920 "Sales finance company", 921 (1) a bank as defined in section one of chapter one hundred and sixty-seven, or a national 922banking association or a savings and loan association, federal savings bank, federal savings and 923loan association, federal credit union, or any bank, trust company, savings bank, savings and 924loan association or credit union organized under the laws of any other state of the United States, 925or any subsidiary of the above, 926 (2) any person other than an installment seller engaged, in whole or in part, in the 927business of purchasing retail installment sale agreements or revolving credit agreements of one 928or more retail sellers. The term "sales finance company" shall not include the pledgee of an 929aggregate number of such agreements to secure a bona fide loan thereon. 930 SECTION 36. The first paragraph of section 2 of chapter 255D, as amended by section 93114 of chapter 144 of the acts of 2012, is hereby amended by striking out the fourth and fifth 932sentences. 45 of 51 933 SECTION 37. Section 2 of chapter 255D, as so appearing, is hereby further amended by 934striking out the ninth sentence. 935 SECTION 38. Section 3 of chapter 255D of the General Laws, as so appearing, is hereby 936amended by inserting after the first paragraph the following two paragraphs:— 937 The commissioner shall preserve a full record of each examination of a licensee including 938a statement of its condition. All records of investigations and reports of examinations by the 939commissioner, including workpapers, information derived from the reports or responses to the 940reports, and any copies thereof in the possession of any licensee under the supervision of the 941commissioner, shall be confidential and privileged communications, shall not be subject to 942subpoena and shall not be a public record under clause twenty-sixth of section 7 of chapter 4. For 943the purpose of this paragraph, records of investigation and reports of examinations shall include 944records of investigation and reports of examinations conducted by a financial regulatory agency 945of the federal government and any other state, and of any foreign government which are 946considered confidential by the agency or foreign government and which are in possession of the 947commissioner. In any proceeding before a court, the court may issue a protective order to seal the 948record protecting the confidentiality of any such record, other than any such record on file with 949the court or filed in connection with the court proceeding, and the court may exclude the public 950from any portion of the proceeding at which any such record may be disclosed. Copies of such 951reports of examination shall be furnished to a licensee for its use only and shall not be exhibited 952to any other person, organization or agency without prior written approval by the commissioner. 953The commissioner may, in his or her discretion, furnish to regulatory agencies of the federal 954government, of other states, or of foreign countries, and any law enforcement agency, the 46 of 51 955information, reports, inspections and statements relating to the licensees under the 956commissioner’s supervision. 957 The commissioner, or the commissioner’s examiners, or other assistants as the 958commissioner may designate, may summon the directors, officers or agents of a licensee, or any 959other witnesses, and examine them relative to the affairs, transactions and condition of the 960licensee, and, for that purpose, may administer oaths. Whoever, without justifiable cause, refuses 961to appear and testify when so required or obstructs the person making the examination in the 962performance of their duty, shall be punished by a fine of not more than $1,000 or by 963imprisonment for not more than one year. 964 SECTION 39. Chapter 255D of the General Laws, as so appearing, is hereby amended by 965striking out section 7 as so appearing, and inserting in place thereof the following section:— 966 Section 7. The commissioner may suspend or revoke any license issued pursuant to this 967chapter if the commissioner finds that: 968 (i) the licensee has violated any provision of this chapter or any rule or regulation 969adopted hereunder, or any other law applicable to the conduct of its business; or 970 (ii) any fact or condition exists which, if it had existed at the time of the original 971application for the license, would have warranted the commissioner in refusing to issue the 972license. 973 Except as provided in section eight, no license shall be revoked or suspended except after 974notice and a hearing thereon pursuant to chapter thirty A. 47 of 51 975 A licensee may surrender a license by delivering to the commissioner written notice that 976it thereby surrenders the license, but the surrender shall not affect the civil or criminal liability of 977the licensee for acts committed before the surrender. 978 No revocation, suspension or surrender of any license shall impair or affect the obligation 979of any pre-existing lawful contract between the licensee and any person. 980 SECTION 40. Said chapter 255D of the General Laws, as so appearing, is hereby further 981amended by striking out section 8, as so appearing, an inserting in place thereof the following 982two sections:— 983 Section 8. (a) If the commissioner determines, after giving notice of and opportunity for a 984hearing, that a licensee has engaged in or is about to engage in an act or practice constituting a 985violation of a provision of this chapter or a rule, regulation or order hereunder, the commissioner 986may order the licensee to cease and desist from the unlawful act or practice and take affirmative 987action as in his or her judgment will effect the purposes of this chapter. 988 (b) If the commissioner makes written findings of fact that the public interest will be 989irreparably harmed by delay in issuing an order under subsection (a) the commissioner may issue 990a temporary cease and desist order. Upon the entry of a temporary cease and desist order, the 991commissioner shall promptly notify, in writing, the licensee affected thereby that the order has 992been so entered, the reasons therefor, and that within 20 days after the receipt of a written request 993from the licensee, the matter will be scheduled for hearing to determine whether or not the 994temporary order shall become permanent and final. If no hearing is requested and none is ordered 995by the commissioner, the order shall remain in effect until it is modified or vacated by the 996commissioner. If a hearing is requested or ordered, the commissioner, after giving notice of and 48 of 51 997opportunity for a hearing to the licensee subject to the order, shall, by written finding of facts and 998conclusions of law, vacate, modify or make permanent the order. 999 (c) No order under this section, except an order issued pursuant to subsection (b), may be 1000entered without prior notice of and opportunity for a hearing. The commissioner may vacate or 1001modify an order under this section upon finding that the conditions which required the order 1002have changed and that it is in the public interest to so vacate or modify. 1003 Any order issued pursuant to this section shall be subject to review as provided in chapter 1004thirty A. 1005 Section 8A. The commissioner may enforce the provisions of this chapter, or restrain any 1006violations thereof, by filing a civil action in any court of competent jurisdiction. 1007 SECTION 41. Section 30 of chapter 255D of the General Laws, as so appearing, is 1008hereby repealed. 1009 SECTION 42. Chapter 255D of the General Laws, as so appearing, is hereby amended by 1010adding after section 31 the following two sections:— 1011 Section 32. (a) Whenever the commissioner finds that any licensee or exempt person 1012under section two of this chapter has violated any provision of this chapter or any rule or 1013regulation adopted thereunder, or any other law of the Commonwealth applicable to the conduct 1014of the business of a sales finance company, the commissioner may, by order, in addition to any 1015other action authorized under this chapter or any rule or regulation made thereunder, impose a 1016penalty upon the person which shall not exceed $5,000 for each violation, up to a maximum of 1017$100,000 for the violation plus the costs of investigation. The commissioner may impose a 49 of 51 1018penalty which shall not exceed $5,000 for each violation of this chapter, or any rule or regulation 1019adopted thereunder, by a person other than a licensee or exempt person under section two of this 1020chapter, plus the costs of investigation. 1021 (b)In addition to any other action authorized under this chapter or any rule of regulation 1022made thereunder, whoever violates any provision of this chapter may be punished by 1023imprisonment for not more than 6 months. The penalty provision of this section shall be in 1024addition to, and not in lieu of, any other provision of law applicable to a licensee or other person 1025for violating section two or any rule or regulation made thereunder. 1026 (c) Nothing in this section shall limit the right of any individual or entity who has been 1027injured as a result of any violation of this chapter by a licensee, or any person other than a 1028licensee or exempt person under section two of this chapter, to bring an action to recover 1029damages or restitution in a court of competent jurisdiction. 1030 (d) Any findings or order issued by the commissioner pursuant to this section shall be 1031subject to review as provided in chapter thirty A. 1032 Section 33. (a) Whenever the commissioner determines that any person has, directly or 1033indirectly, violated any section of this chapter or any rule or regulation adopted thereunder, 1034applicable to the conduct of the business of a sales finance company; or any order issued by the 1035commissioner under this chapter or any written agreement entered between the licensee and the 1036commissioner; the commissioner may serve upon the person a written notice of intention: 1037 (1) to prohibit the person from performing in the capacity of a principal employee on 1038behalf of any licensee for a period of time that the commissioner deems necessary; 50 of 51 1039 (2) to prohibit the person from applying for or obtaining a license from the commissioner 1040for a period up to 36 months following the effective date of an order issued under subsection (b) 1041or (c); or 1042 (3) to prohibit the person from any further participation, in any manner, in the conduct of 1043the affairs of a sales finance company in Massachusetts or to prohibit the person from being 1044employed by, an agent of, or operating on behalf of a licensee under this chapter or any other 1045business which requires a license from the commissioner. 1046 (b) A written notice issued under subsection (a) shall contain a written statement of the 1047facts that support the prohibition and shall give notice of an opportunity for a hearing to be held 1048thereon. The hearing shall be fixed for a date not more than 30 days after the date of service upon 1049the commissioner of the request for a hearing. If the person fails to submit a request for a hearing 1050within 20 days of service of notice under subsection (a), or otherwise fails to appear in person or 1051by a duly authorized representative, the party shall be deemed to have consented to the issuance 1052of an order of prohibition in accordance with the notice. 1053 (c) In the event of a consent under subsection (b), or if after a hearing the commissioner 1054finds that any of the grounds specified in the notice have been established, the commissioner 1055may issue an order of prohibition in accordance with subsection (a) as the commissioner finds 1056appropriate. 1057 (d) An order issued under subsection (b) or (c) shall be effective upon service upon the 1058person. The commissioner shall also serve a copy of the order upon the licensee of which the 1059person is an employee or on whose behalf the person is performing. The order shall remain in 51 of 51 1060effect and enforceable until it is modified, terminated, suspended, or set aside by the 1061commissioner or a court of competent jurisdiction. 1062 (e) Except as consented to in writing by the commissioner, any person who, pursuant to 1063an order issued under subsection (b) or (c), has been prohibited from participating in whole or in 1064part in the conduct of the affairs of a sales finance company in Massachusetts may not, while the 1065order is in effect, continue or commence to perform in the capacity of a principal employee, or 1066otherwise participate in any manner, if so prohibited by order of the commissioner, in the 1067conduct of the affairs of: 1068 (1) any licensee under this chapter; 1069 (2) any other business which requires a license from the commissioner; and 1070 (3) any bank, as defined under section one of chapter one hundred sixty-seven, or any 1071subsidiary thereof. 1072 SECTION 43. Section 8 of chapter 255E, as so appearing, is hereby amended by adding 1073the following paragraph:-- 1074 The commissioner, or the commissioner’s examiners, or other assistants as the 1075commissioner may designate, may summon the directors, officers or agents of a licensee, or any 1076other witnesses, and examine them relative to the affairs, transactions and condition of the 1077licensee, and, for that purpose, may administer oaths. Whoever, without justifiable cause, refuses 1078to appear and testify when so required or obstructs the person making the examination in the 1079performance of their duty, shall be punished by a fine of not more than $1,000 or by 1080imprisonment for not more than one year.