If enacted, the bill will significantly alter how telecommunications services are provided to those identified as handicapped or elderly. By allowing these individuals to access directory assistance free of charge, the legislation seeks to address some of the barriers that may prevent them from effectively using basic telecom services. The amendment will not only relieve potential financial strains associated with directory assistance but will also promote inclusivity within communication services in Massachusetts.
Summary
House Bill 3198 aims to amend Chapter 159 of the Massachusetts General Laws concerning directory assistance charges specifically for handicapped and elderly individuals. The bill proposes that certified handicapped or elderly customers can make an unlimited number of directory assistance calls without incurring any charges. This change is intended to enhance accessibility and support for vulnerable populations by ensuring they can easily obtain information without a financial burden.
Contention
While the bill appears to have noble intentions, it may face scrutiny regarding its implementation and funding. Discussions may arise about the financial implications for telecommunications companies that will bear the costs of providing this service free of charge to a specific demographic. Moreover, debates could center around whether this policy effectively addresses the larger issues of accessibility and support for disabled or elderly individuals in a fast-evolving technological landscape.