Massachusetts 2023-2024 Regular Session

Massachusetts Senate Bill S2541

Caption

Expanding wheelchair warranty protections for consumers with disabilities

Impact

The proposed legislation significantly revises existing laws related to wheelchair warranties and repair processes. By simplifying the authorization process for repairs, S2541 is expected to ensure that consumers do not face unnecessary delays in obtaining service. This modification could potentially improve accessibility for individuals with disabilities, as timely repairs can be crucial for their mobility. Furthermore, the bill seeks to standardize practices among manufacturers, ensuring they maintain adequate supply and response times for replacement parts or temporary loaner devices.

Summary

Senate Bill S2541 aims to enhance warranty protections for complex rehabilitation technology wheelchairs used by individuals with disabilities. The bill eliminates the need for preauthorization for repairs costing less than $1,000 for coverages under various health plans for commonwealth employees and retired individuals. It specifically defines what constitutes a 'complex rehabilitation technology wheelchair' and mandates that these wheelchairs are repaired promptly when defects or nonconformities are reported by the consumer.

Contention

Debate over S2541 may center on its fiscal implications and the extent of its consumer protection measures. Some stakeholders might argue that while the intention to protect consumers is noble, the broader impact on manufacturers and the healthcare system needs careful examination. Concerns could arise regarding how these changes might affect the cost and availability of wheelchairs, especially if the warranty obligations are perceived as burdensome to smaller manufacturers. Advocacy groups for disability rights are likely to support the bill, arguing it addresses long-standing issues faced by wheelchair users concerning repairs and service delays.

Companion Bills

MA S152

Similar To Expanding wheelchair warranty protections for consumers with disabilities

MA S2546

Replaced by Expanding wheelchair warranty protections for consumers with disabilities

Similar Bills

MA S2546

Expanding wheelchair warranty protections for consumers with disabilities

MA S210

Expanding wheelchair warranty protections for consumers with disabilities

CT HB06702

An Act Concerning A Consumer's Right To Timely Wheelchair Repairs.

MA H378

Expanding wheelchair warranty protections for consumers with disabilities

MA S152

Expanding wheelchair warranty protections for consumers with disabilities

CA SB271

Powered wheelchairs: repair.

NY A06569

Enacts the "consumer wheelchair repair bill of rights act" requiring manufacturers to make available certain documentation, parts, embedded software, firmware, or tools necessary for repairing equipment; establishes a timely repair for wheelchair program; extends the warranty period for wheelchairs to 2 years; deems all wheelchair repairs needed within 5 years of initial prescription medically necessary.

MA H1278

Relative to wheelchair repair requirements and consumer protection